2020 Lincoln Mkz

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Unknown or Other	1		0	0	0
Steering	1		0	0	0

1 safety recall

Part 573 reports

Back Over Prevention › Software25V442000

Filed Jun 27, 2025200,237 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

What owners reported

Newest filings

Unknown or Other

Filed Jan 20, 2026MI

While driving at freeway speed, my fully closed panoramic moon roof exploded with me and my 5 year old son in the car. Thankfully, the interior shade was closed so no shards of glass fell inside. It sounded like a gunshot and I have front and rear view dash cam video with audio of the incident. You can see glass flying off the back of the car that could have easily damaged another vehicle if one happened to be close enough. I have been without my car for almost three months as it sits in a glass repair shop waiting for a part that is supposedly nationally back ordered. The Lincoln dealership wouldn't even help me. They just pointed me straight to the glass shop while adamantly saying a rock must have hit the top of my car to cause the damage.

Steering

Filed Jun 13, 2025FL

My daughter almost killed herself in the car at [XXX]; the steering wheel and wheels got stuck. She's stuck at [XXX] close by [XXX] in the middle of the road, She's already called the mechanic and towing company and his assistant so I can get to work. The car is under my name [XXX] . Car was towed to a mechanic shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2008

Year	Complaints	Recalls	Fires	Deaths	Assessment
2020 — this page	2	1	0	0	Routine
2019	20	1	0	0	Routine
2018	33	2	0	0	Routine
2017	138	4	4	0	Routine
2016	63	7	0	0	Routine
2015	82	11	0	0	Routine
2014	97	14	0	0	Routine
2013	109	13	2	0	Routine
2012	146	6	2	0	Do not drive
2011	145	7	3	0	Do not drive
2010	169	9	0	0	Do not drive
2009	114	7	0	0	Do not drive
2008	281	5	0	0	Do not drive
2007	259	5	3	2	Do not drive
2006	0	4	0	0	Do not drive

Compare every Mkz year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 27, 2025. Source: NHTSA Office of Defects Investigation.