2007 Lexus RX Hybrid

Routine

Owners filed 59 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 3 times.

When it fails
020k40k60k90k120k200k
58,000 milesMedian miles at failure

52 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes9
000
Vehicle Speed Control8
401
Electrical System7
000
Steering5
100
Structure › Body4
100
Service Brakes, Hydraulic4
100
Service Brakes, Electric4
100
Vehicle Speed Control › Accelerator Pedal2
202
Unknown or Other2
000
Suspension2
000

3 safety recalls

Part 573 reports
Hybrid Propulsion System › Inverter13V396000
Filed Sep 4, 2013133,081 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.

Risk. The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.

Remedy. Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.

Electrical System11V342000
Filed Jun 29, 201182,273 vehiclesToyota Motor Engineering & Manufacturing

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2007 HIGHLANDER HYBRID AND LEXUS RX400H PASSENGER CARS MANUFACTURED FROM FEBRUARY 16, 2005, THROUGH AUGUST 30, 2006. A MODULE INSIDE THE INVERTER MODULE MAY CONTAIN INADEQUATELY SOLDERED TRANSISTORS THAT DURING HIGH-LOAD DRIVING, MAY BE DAMAGED BY HEAT CAUSED BY THE LARGE CURRENT. IF THIS OCCURS, VARIOUS WARNING LAMPS, INCLUDING THE MALFUNCTION INDICATOR LAMP, SLIP INDICATOR LIGHT, BRAKE SYSTEM WARNING LIGHT, AND MASTER WARNING LIGHT, WILL BE ILLUMINATED ON THE INSTRUMENT PANEL.

Risk. THE VEHICLE MAY ENTER A FAIL-SAFE/LIMP-HOME MODE THAT LIMITS THE DRIVABILITY OF THE VEHICLE. IT IS POSSIBLE THAT THE HYBRID SYSTEM WILL SHUT DOWN WHILE THE VEHICLE IS BEING DRIVEN, CAUSING THE VEHICLE TO STALL UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.

Remedy. TOYOTA/LEXUS MAILED AN INTERIM OWNER NOTIFICATION ON JULY 19, 2011 TO ADVISE OWNERS OF THIS RECALL AND THE FACT THAT THEY WILL RECEIVE A FUTURE NOTICE WHEN PARTS BECOME AVAILABLE TO COMPLETE REPAIRS. TOYOTA DEALERS WILL INSPECT THE HYBRID INVERTER PRODUCTION NUMBER TO DETERMINE WHETHER THE INVERTER CONTAINS SUSPECT TRANSISTORS AND REPLACE THE MODULE FREE OF CHARGE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Vehicle Speed Control › Accelerator Pedal11V112000
Filed Feb 24, 2011769,379 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Risk. IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

What owners reported

Newest filings
Service Brakes
Filed Sep 2, 2020150,000 milesCA

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ABS SENSOR LIGHT ILLUMINATED AND THE STOPPING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. ADDITIONALLY, THE TRACTION CONTROL LIGHT WAS ALSO ILLUMINATED AND THE SPEED WAS REDUCED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SOUTH BAY LEXUS LOCATED AT 24777 CRENSHAW BLVD, TORRANCE, CA 90505, WHO DIAGNOSED THAT THE ABS ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

Steering
Filed Jul 26, 2019155,000 milesVA

DRIVING VEHICLE ON LOCAL ROAD ~30 MPH AND SUDDEN/COMPLETE STEERING FAILURE. P/S LIGHT THEN ILLUMINATED AND EFFORT REQUIRED TO STEER VEHICLE IS BEYOND MOST PEOPLE'S STRENGTH.

Service Brakes
Filed Feb 22, 2019202,144 milesWA

WHILE DRIVING FROM FLORIDA TO FAIRFAX, CA THE VEHICLE STALLED ~10 TIME UNEXPECTEDLY WITH LOSS OF POWER BRAKES AND POWER STEERING, MAKING A VERY DANGEROUS SITUATION. THE "CHECK HYBRID SYSTEM AND CHECK VSC SYSTEM" SHOWED ON THE DASH. CLEARING THE CODES RESTARTED THE VEHICLE. I STOPPED IN DENVER, CO AT KUNI LEXUS OF GREENWOOD VILLAGE, WHOM ROAD TESTED THE VEHICLE FOR 30 MILES BUT WERE UNABLE TO DUPLICATE THE FAULT. OBDII DTC P3105 WAS READ ON MY SCANNER BEFORE ARRIVAL. I HAVE RESEARCHED THE FAILURE MORE AND FOUND OUT ON LEXUS TIS SYSTEM; ON 01/15/2014, LEXUS OF MIAMI CLAIMED TO HAVE COMPLETED SAFETY RECALL 13V396000 (INTELLIGENT POWER MODULE (IPM) SOLDER FAILURES) BUT THEY ONLY DIAGNOSED SOME OTHER PROBLEMS AND DID NOT HAVE TIME TO PERFORM THIS RECALL, NEITHER DID THE INFORM ME OF IT! I STOPPED AT LEXUS OF TACOMA AT FIFE, WA AND THEY DENIED DIAGNOSIS DUE TO MINOR BODY DAMAGE ON THE REAR QUARTER PANEL WHERE THEY CLAIM WATER CAME IN. THIS IS NOT THE LOCATION OF WATER INTRUSION! THE LOCATION IS DUE TO BODY SEAM CRACKS ABOVE THAT PLAIN OF THE QUARTER PANEL DAMAGE, NEAR THE REAR GATE STRUTS AND HINGES (SEE L-SB-0019-09), BUT THEY WOULDN'T LOOK AT THAT EITHER AND TOLD ME TO GO TO THEIR SUBLET BODY SHOP WHERE THE MANAGER AGREED WITH ME THAT THE WATER LEAKS INTO THE HIGH VOLTAGE BATTERY PACK/CONTROLLER AREA WAS FROM THE L-SB-0019-09 AND NOT THE QUARTER PANEL AREA. I SEALED UP ALL POSSIBLE WATER INTRUSION AREAS AND DISASSEMBLED THE HV BATTERY PACK AREA TO SEE HOW MUCH AND WHERE THE WATER

Service Brakes
Filed Nov 1, 2018200,000 milesNY

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER ABOUT 7 SECONDS THE BRAKES FUNCTIONED AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735 (516)-795-7600) WHERE A DIAGNOSTIC TEST WAS PERFORMED AND DETERMINED THAT THE BRAKE ACTUATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTIES HAD EXPIRED. THE FAILURE MILEAGE WAS 200,000.

Service Brakes
Filed Sep 24, 201850 milesCA

ABS BRAKE LIGHT, TRACCIN LIGHT, NO POWER BRAKE, MY CARO HAS 90,996 MILES

Service Brakes
Filed Aug 13, 2018199,000 milesPA

I WAS DRIVING ON HIGHWAY ON SPEED OF 65 MILES PER HOUR SUDDENLY MY POWER STRING AND BRAKES FAILED. LUCKILY I DIDN'T GET AN ACCIDENT. AFTER I CAME HOME AND START RESEARCHING I SAW THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM.PLEASE MAKE A RECALL FOR THAT MAYBE SOMETHING HAPPENS TO SOMEONE.THANKS

Air Bags
Filed Feb 5, 2018105,000 milesNV

DRIVER'S SIDE AIR BAG LIGHT STAYS ON, FLASHES, OR IS OFF INTERMITTENTLY. I HAVE TAKEN IT TO A MECHANIC AND BEEN TOLD THAT THE CONNECTOR WAS LOOSE AND THEY ZIP-TIED THE WIRING IN PLACE. THEY SAID IF THAT DOESN'T WORK THAT NEW SUPPORT ASSEMBLY FOR THE AIRBAG WILL NEED TO BE INSTALLED. THAT WOULD BE OVER $2,000, WHICH SEEMS LIKE A PRETTY EGREGIOUS AMOUNT TO FIX A LOOSE WIRE FOR A CRITICAL SAFETY ITEM.

Structure › Body
Filed Jan 3, 2018104,000 milesOH

THE REAR BUMPER HAS A PLASTIC COVER AND THE PAINT BUBBLED AND BEGAN TO PEEL FROM UNDER THIS PLASTIC MOLDING AS IF WATER WAS BEHIND IT. THE REAR BUMPER NOW HAS PEELING PAINT.

Service Brakes
Filed Nov 3, 2017113,835 milesTX

ACCUMULATOR LEAK. DRIVING. EFFECTS BRAKING SYSTEM.

Service Brakes
Filed Sep 1, 2017110,000 milesMI

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FELT ABNORMALLY SOFT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HARVEY LEXUS LOCATED AT 2550 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-1010, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COMPUTER CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V396000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE WITH THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Vehicle Speed ControlCrash
Filed Oct 11, 2016120,000 milesNM

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. WHILE PARKING THE VEHICLE AT APPROXIMATELY 2 MPH, IT ACCELERATED ON ITS OWN WITHOUT WARNING. THE FRONT DRIVER SIDE OF THE VEHICLE CRASHED INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Electrical System
Filed Jul 26, 2016110,000 milesTX

2010 VEHICLE STOPPED ABRUPTLY; LEXUS SAYS HYBRID SYSTEM FAILED (COVERED) V BUT REQUIRED NEW RADIATOR AND CONVERTER (4500). 2016 TRAVELING ON FREEWAY AND BURNING INDUSTRIAL PLASTIC COMING FROM A/C ; LEXUS SAYS CAN'T FIND THE ISSUE, BUT FOUR REMEDIES FOR POSSIBLE PROBLEM ON INTERNET; WHICH ONE IS IT? TRIED TO UP SALE TIRES, FILTERS, AND NEW STRUTS TOTALING 6000; WHILE IGNORING THE PRIMARY ISSUE COMING FROM THE ENGINE.

Service Brakes
Filed Jul 10, 201685,000 milesCA

THE ABS ACTUATOR IS MAKING A CREAKING NOISE WHEN THE CAR IS NOT MOVING AND I AM STEPPING ON THE BRAKE. THE NOISE GOES AWAY WHEN I AM STEPPING ON THE BRAKE VERY LIGHTLY OR WHEN I LET GO OF THE BRAKE. I GOOGLED THIS PROBLEM AND I HAVE SEEN A LOT OF PEOPLE HAVING THIS SAME KIND OF PROBLEM. ON THE LEXUS FORUM THEY SAID THAT THERE IS A RECALL ON THIS BUT I COULD NOT FIND THE RECALL DOCUMENT.

Structure › Body
Filed Jul 5, 201675,000 milesCA

REAR LATCH COVER HAS MELTED AND MAKES IT DIFFICULT TO OPEN THE HATCH USING IT.

Structure › Body
Filed Apr 22, 201640,000 milesFL

THE RUBBER COVER FOR THE REAR HATCH IS "MELTING" VERY STICKY AND WILL NOT OPEN THE DOOR.

Unknown or Other
Filed Apr 10, 201670,000 milesNE

RADIATOR CRACKS AND RADIATOR FLUID SPILLS, ON THE PASSENGER SIDE . IT CAUSES ENGINE OVERHEATING . I HAVE ONLY 70,000 MILES ON MY CAR, BUT SLIGHT LEAKS WERE NOTICED AROUND 60, 000 ITSELF.

Electrical System
Filed Nov 24, 2015140,000 milesMA

MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH LEAVING THE SWITCH INOPERABLE. I HAVE TO USE THE SWITCH ON THE DASH OR THE KEY FOB TO OPEN THE REAR HATCH.

Service Brakes
Filed Sep 11, 201573,000 milesFL

THE DASHBOARD LIGHTS CAME ON FOR EVERYTHING. LEXUS HAD A RECALL AND CHANGED OUT THE COMPUTER BOARD. WHEN I GOT MY CAR BACK THE BRAKE LIGHTS WERE ON-THEY SAID I NEED A BRAKE ACTUATOR ($3500) MY BRAKES WERE FINE. NOW THIS PART RUNS ON A COMPUTER-IF I HAVE IT RESET THE BRAKES WORK FINE. LEXUS SAYS BECAUSE THEY REPLACED THE DASHBOARD ( BAD RUBBER) AND COMPUTER BOARD (INFERIOR) THAT I HAVE TO FIX THE BRAKE ACTUATOR-NO THIS IS A MALFUNCTION WITH THEIR PART AND THERE ARE ALOT OF COMPLAINTS ONLINE-I AM GOING TO GET IN AN ACCIDENT BECAUSE THE BRAKES WORK ONLY PART OF THE TIME-PLEASE RESEARCH THIS THANK YOU *TR

Electrical System
Filed Aug 11, 2015155,400 milesNC

HELLO, I OWN A 2007 LEXUS 400H. ON AUG 11, 2015 APPROXIMATELY 10PM THE VEHICLE WAS TRAVELING ON HWY 17 SOUTH IN MYRTLE BEACH SC. THE VEHICLE WAS SITTING AT A GREEN LIGHT IN THE TURNING WAITING FOR ON COMING TRAFFIC. WHEN THE TRAFFIC CLEARED MY WIFE PROCEED TO PROCEED FROWARD WITH THE TURN. ONCE SHE STARTED HER DECENT THE VEHICLE STARTED BLOWING COOLANT OUT OF THE FRONT OF THE VEHICLE AND FROM THE BOTTOM. THE VEHICLE STOPPED RESPONDING LEAVING HER IN THE MIDDLE OF THE TURN. I HAVE LOOKED UP ONLINE THAT LEXUS RECALLED 2006 AND 2007 LEXUS RX400H VEHICLES. WHEN I CALLED TO TALK WITH THEM ABOUT IT THEY TOLD ME THAT MINE WAS NOT INCLUDED. THIS ISSUES IS THE SAME ISSUE THAT THEY DESCRIBE ON THEIR WEBSITE. I AM VERY DISAPPOINTED IN LEXUS.

Structure › BodyCrash
Filed Jan 12, 201584,600 milesOH

BRAKES DID NOT APPLY AS EXPECTED, EXPERIENCING A SIGNIFICANT "PUSH" WHILE BRAKING AT LOW SPEED. IT WAS SO OBVIOUS THAT I HAD TO STEP ON THE BRAKE PEDAL TO KEEP THE CAR FROM RUNNING OUT INTO THE CAR IN FRONT. THIS ONE TIME I CRASHED INTO FRONT CAR. I TOOK IT TO DEALER TO CHECK THE BRAKES, AND HE IS SAYING THEY ARE HYBRID AND THATS HOW THEY WORK. THIS IS NOT ACCEPTABLE AS THE BRAKES ARE MEANT TO STOP THE VEHICLE WITH IMMEDIATE EFFECT. THIS IS NOT HAPPENING WITH MY RX 400H, I BOUGHT THIS CAR IN SEP 2014 AND WITHIN 2 MONTHS I MET WITH ACCIDENT. I NEVER HAD HISTORY OF ACCIDENT WITH OTHER CARS. *TR

20 of 59 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20251200Routine
20241310Routine
20230200Routine
20210100Routine
20202100Routine
20193000Routine
20183000Routine
201710000Routine
20167200Routine
20155000Routine
20142000Routine
201312000Routine
20123000Routine
201112000Routine
20108110Routine
200857100Routine
2007 — this page59300Routine
2006154500Routine
20052100Routine
20040100Routine

Compare every RX Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 4, 2013. Source: NHTSA Office of Defects Investigation.