I ROLLED DOWN THE PASSENGER SIDE WINDOW OF MY LEXUS 2008 ES350 AND THE WINDOW CAME OFF TRACK. THE WINDOW JUMPED OUT OF THE TRACK AS I ATTEMPTED TO ROLL IT UP AND APPEARS TO BE FALLING OFF THE CAR. THIS IS A WINDOW THAT I SELDOM ROLL-DOWN. I BELIEVE THAT DUE TO THIS PROBLEM WHICH I CONSIDER TO BE A SAFETY HAZARD THAT THE LEXUS 2008 ES350 CARS SHOULD BE RECALLED. *TR
2008 Lexus ES350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
T BONE BY A 4 RUNNER, DRIVER SIDE DOOR WAS SEVERELY DAMAGED BY THE IMPACT. 4RUNNER FRONT BUMPER CAME OFF FROM THE IMPACT. BROKEN GLASS EVERY WHERE CAUSING MINOR CUTS TO THE DRIVER AND PASSENGERS OF THE LEXUS 08 ES350. SIDE AND CURTAIN AIRBAGS DID NOT DEPLOY. MINOR INJURIES SUSTAINED ON THE DRIVER AND PASSENGERS ON THE LEXUS 08 ES350. *TR
I HAD ALMOST FINISHED PARKING MY '08 LEXUS ES 350 IN A PARKING PLACE AT A BUSINESS PARK WHEN IT SURGED FORWARD VERY FAST. I HAD NOT TOUCHED THE ACCELERATOR. I BRAKE HARD, BUT THE CAR WENT UP OVER A CEMENT DIVIDER AND CRASHED INTO THE CAR PARKED FACING ME. I HAD THE CAR ONE AND HALF YEARS, AND THIS WAS THE FIRST TIME IT HAPPENED. I HAD IT TOWED TO THE LEXUS DEALERSHIP. AN INSPECTOR FOUND NOTHING WRONG EXTERNALLY, BUT THE EDR SHOWED I HAD NOT STEPPED ON THE ACCELERATOR BEFORE THE CRASH, ONLY THE BRAKE, AND YET IT HAD SURGED FORWARD. I HAD TAKEN THE CAR IN EARLIER FOR THE RECALL, AND HAD REMOVED THE MAT AND HAD SOMETHING ADDED TO THE SOFTWARE. I SOLD THE CAR BACK TO LEXUS IMMEDIATELY AS I NEVER WANTED TO STEP FOOT IN IT AGAIN. THIS IS A VERY DANGEROUS CAR, AND SOMETHING IS WRONG WITH THE ELECTRONICS TO CAUSE THIS. *TR
2008 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO NON DEPLOYMENT OF AIRBAGS WHILE SUFFERING A HEAD ON COLLISION. *TGW THE CONSUMER STATED HIS WIFE HAD JUST PULLED OFF FROM A STOP SIGN, AND TURNED LEFT INTO ONCOMING TRAFFIC. HIS WIFE'S SPEED WAS 5 MPH AND THE ONCOMING VEHICLE WAS DOING 35-40 MPH. ACCORDING TO THE LETTER SENT BY TOYOTA, A REVIEW OF THE PHOTOGRAPHS SHOWED THERE WAS NO DIRECT FRONTAL IMPACT, BUT AN ANGULAR IMPACT TO THE LEFT FRONT CORNER. WHICH WAS CONFIRMED BY THE FACT THAT THE FRONT PORTIONS OF THE VEHICLE WERE PUSHED TO THE RIGHT. *JB
TL*THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT OWNS A 2008 LEXUS ES350. WHILE CRUISING 60 MPH THE LEXUS SUDDENLY ACCELERATED TO OVER 90 MPH. CONTACT STOOD ON THE BRAKE AS HARD AS HE COULD AND SWITCHED THE IGNITION OFF, BUT THE CAR CONTINUED REVVING AS HIGH AS THE MOTOR WOULD GO. FINALLY, THE CONTACT WAS ABLE TO GET THE CAR INTO NEUTRAL TO SLOW DOWN. HOWEVER, BY THEN THE BRAKES WERE RED HOT. CONTACT PULLED THE COIL WIRE TO STOP THE MOTOR FROM BLOWING UP. AFTER, THE CONTACT'S TERRIFIED WIFE AND CHILDREN CALMED DOWN FROM THE NEAR DEATH EXPERIENCE, THE LEXUS WAS TOWED TO A LEXUS DEALER. THE CONTACT CALLED AND WROTE THE DEALER FOR WEEKS BUT ONLY RECEIVED A RESPONSE AFTER THREATENING LEGAL ACTION. TOYOTA OF AMERICA THEN SENT A REPRESENTATIVE TO ERASE THE ONBOARD COMPUTER DATA PROVING EVEN TOYOTA THINKS ITS UNINTENDED ACCELERATION IS ELECTRICAL, NOT MECHANICAL. UPDATED 01/25/11*LJ UPDATED 04/18/11. *JB
I HAVE BEEN INVOLVED IN TWO SEPARATE COLLISIONS THIS YEAR WITH MY 2008 LEXUS ES350 AND NEITHER TIME DID MY AIR BAGS DEPLOY. THE FIRST TIME WAS IN MAY/JUNE OF 2010 AND I HIT A CURB AVOIDING A COLLISION WITH A VEHICLE THAT CUT MY OFF. I WAS ALONE IN MY VEHICLE TRAVELING AT ABOUT 30-40 MILES AN HOUR AND THE AIRBAGS DID NOT DEPLOY. EXACTLY TWO MONTHS AGO, I WAS INVOLVED IN ANOTHER COLLISION WITH A HYUNDAI ACCENT IN WHICH I REAR ENDED THAT VEHICLE AT A SPEED OF APPROXIMATELY 45 MPH AND AGAIN THE AIRBAGS DID NOT DEPLOY CAUSING ME TO HIT MY FACE ON THE STEERING WHEEL, HAVING A NOSE AND FACIAL CONTUSION, THEN BEING WHIPPED BACK FROM THE SEAT BELT. PROGRESSIVE INSURANCE REFUSED TO TOTAL THE VEHICLE DESPITE THE EXTENSIVE DAMAGE AND THEY STILL CAN'T FIGURE OUT THE COMPUTER RELATED ISSUES. PROGRESSIVE CLAIMS THAT THE AIRBAG ISSUE HAD NOTHING TO DO WITH THE ACCIDENT AND THAT I NEED TO TAKE THAT UP WITH LEXUS. THAT PROCESS IS EXTREMELY FRUSTRATING AND DESIGNED TO AVOID ANY CONSUMER FROM GETTING THEIR RIGHTFUL RESTITUTION AND SERVICE FOR A POTENTIAL DANGEROUS SITUATION. I AM A REALTOR AND CANNOT RISK TAKING MY CLIENTS IN MY VEHICLE SINCE I AM AFRAID THAT IF I AM INVOLVED IN ANOTHER ACCIDENT, MY PASSENGERS WILL BE AT RISK. I DO NOT KNOW WHAT TO DO, I AM PAYING HIGH MONTHLY PAYMENTS FOR LUXURY AND SAFETY THAT LEXUS IS NOT BACKING. PUTTING MY CLIENTS AND MY CHILDREN AND FAMILY IN DANGER. THIS IS VERY SERIOUS AND NEEDS TO BE ADDRESSED WITH TOYOTA/LEXUS! PLEASE HELP. *TR
OWNER OF 2008 LEXUS ES RECEIVED RECALL NOTICE FOR ISSUE WITH SUDDEN ACCELERATION. CAR WAS TAKEN TO LEXUS SERVICE DEPT FOR REPAIRS. HOWEVER A MONTH OR SO LATER, THE CAR SUDDENLY ACCELERATED GETTING UP TO SPEED OF APPROX 70 MPH IN A RESIDENTIAL AREA. BRAKES DID NOT STOP OR SLOW CAR DOWN. AS A RESULT, TWO PARKED CARS WERE HIT, AND DAMAGED RESIDENTS YARDS BEFORE RUNNING HEAD ON INTO A TREE IN SOMEONE'S YARD. THE DRIVER AND PASSENGER WERE INJURED. *TR
S10 APPROPRIATE HANDLING-LETTER FROM REGARDING TOYOTA COMPLAINT *TGW 2008 LEXUS ES350 THE CONSUMER STATED AS HIS WIFE TURNED INTO A PARKING SPACE IN A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE CONSUMER STATED THE RECALL WAS PERFORMED PRIOR TO THE CRASH. *JB UPDATED 09/20/10*JB
TL*THE CONTACT OWNS A 2008 LEXUS 350. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN THE ANTI-SKID SYSTEM FAILED, IT DISENGAGED THE WHEEL AND TURNED THE VEHICLE OFF IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING LIGHTS ILLUMINATING INDICATING THAT A FAILURE WAS OCCURRING. THE ANTI SKID SHOULD STOP THE WHEEL FROM SKIDDING WHEN THERE WAS SNOW ON THE GROUND OR WHEN IT WAS WET. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ANTI-SKID SYSTEM WORKED PROPERLY AND THERE WERE NO FAILURES. A DIAGNOSTIC TEST WAS PERFORMED BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE OR PRODUCE A CODE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT INSTALL A SWITCH BECAUSE THIS WOULD CAUSE OTHER COMPLICATIONS TO VARIOUS COMPONENTS WITHIN THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 22,000.
TL* THE CONTACT OWNS A 2008 LEXUS ES-350. THE CONTACT LIGHTLY APPLIED THE BRAKES AND THE VEHICLE CONTINUED TO SLOWLY ACCELERATE. THE CONTACT HAD TO APPLY ABRUPT PRESSURE TO THE BRAKES BEFORE COMING TO A COMPLETE STOP. THE CONTACT STATED THE FAILURE WOULD OCCUR WHENEVER THERE WAS LIGHT PRESSURE APPLIED TO THE BRAKES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER VERIFIED THE DEALER'S DIAGNOSIS AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 18,700.
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO 75 MPH WHEN THE TRACTION, ENGINE AND VEHICLE STABILITY CONTROL (VSC) WARNING LIGHTS ILLUMINATED. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE BEGAN TO DECREASE IN SPEED HOWEVER WHEN HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE BEGAN TO ACCELERATE BACK TO 75 MPH. THE CRUISE CONTROL WOULD NOT DEACTIVATE BY APPLYING THE BRAKES. THE CONTACT DEPRESSED THE BRAKES AGAIN UNTIL THE VEHICLE CAME TO A COMPLETE STOP HOWEVER, THE VEHICLE ABNORMALLY ACCELERATED TO 65 MPH WHEN HIS FOOT WAS RELEASED FROM THE PEDAL. THE VEHICLE MAINTAINED A SPEED OF 65 MPH ALTHOUGH THE CRUISE CONTROL WAS NO LONGER ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 49,167.
I OWN A 2008 LEXUS ES-350 - IT HAD A RECALL FOR ACCELERATION PROBLEMS WHICH THEY ADJUSTED THE GAS PEDAL. ABOUT 3 WEEKS AGO I PULLED UP TO THE OFFICE AT MY APT COMPLEX, HAD MY FOOT ON THE BRAKE AND CAR CONTINUED TO GO FORWARD, WENT OVER THE CURB AND KNOCKED DOWN THE LEASING SIGN. I PUT THE CAR IN REVERSE STILL WITH MY FOOT ON THE BRAKE AND CAR CONTINUED TO GO BACKWARDS, THEN PUT CAR IN NEUTRAL AND FINALLY CAR STOPPED. LEXUS CUSTOMER SERVICE AND MY INSURANCE COMPANY EXAMINED THE CAR AND SAID THERE WAS NOTHING WRONG WITH THE CAR. IF THAT IS TRUE WHY DID THE CAR CONTINUE TO GO FORWARD WITH MY FOOT ON THE BRAKE. *TR
ON 4-26-10, WHILE IN CINCINNATI OHIO, I WAS THE PASSENGER IN A 2008 LEXUS ES350 .WE WERE GOING TO KROGER. THE DRIVER STOPPED AT A STOP SIGN AND AFTER LEAVING THE STOP SIGN THE CAR SUDDENLY ACCELERATED ALL BY IT'S SELF TO A VERY FAST SPEED. DUE TO THE CAR'S EXCESSIVE SPEED, THE CAR LEFT THE STREET AND HIT 2 OTHER VEHICLES & A TREE. SPECIAL NOTE: SINCE THIS TYPE CAR WAS PART OF A RECALL. PRIOR TO THE ACCIDENT THE OWNER / DRIVER OF THE CAR HAD TAKEN THE CAR TO THE DEALERSHIP TO BE "FIXED" AS INDICATED IN THE RECALL LETTER. *TR
GOING DOWNHILL ON STEEP GRADE AT 60 TO 70 MPH, SEVERE SHAKING OF STEERING WHEEL WHEN BRAKES APPLIED, REPAIRED BY LEXUS OF LAS VEGAS, THIS HAPPENED SEVERAL TIMES BEFORE REPAIR. *TR
TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO DECELERATE AS SHE DEPRESSED THE ACCELERATOR PEDAL IT RESPONDED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST, DROVE THE VEHICLE, AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 29,000.
2008 LEXUS ES 350. CONSUMER WRITES TO ADVISE OF A RECENT EXPERIENCE WITH THE MANDATED RECALL TO CORRECT THE SUPPOSED ACCELERATION PROBLEM. *TGW THE CONSUMER STATED HE HAD NEVER EXPERIENCED ANY PROBLEMS WITH HIS VEHICLE BEFORE THE RECALL WORK. AFTER THE RECALL WORK WAS PERFORMED, THE CONSUMER WAS VERY UNHAPPY WITH THE POSITION OF THE PEDAL AND THE LOUD NOISE THAT WAS PLAINLY AUDIBLE WHEN DRIVING. UPON HIS INSISTENCE, THE SERVICE WAS PERFORMED AGAIN. THE PEDAL PROBLEM WAS CORRECTED, BUT THE ROAD NOISE PERSISTS. THE CONSUMER DISCOVERED WITHOUT HIS KNOWLEDGE, THE DEALERSHIP HAD REPLACED THE ORIGINAL INSULATION WITH STYROFOAM. STYROFOAM INSTEAD OF SOUND-PROOFING MATERIAL DOES NOT SEEM TO BE AN APPROPRIATE SOLUTION, SINCE IT MAGNIFIES SOUND. *JB
2008 LEXUS ES350. ACCELERATION ISSUES *GR THE CONSUMER IS REQUESTING AN OFFICIAL, WRITTEN RESPONSE FROM LEXUS DETAILING THE EXACT MODIFICATION INTENDED TO BE PERFORMED UNDER THE RECALL AND A DETAILED ACCOUNT OF HOW THE SYSTEM INSTALLED WILL PERFORM INCLUDING SPECIFIC DETAIL OF THE CERTAIN SPEEDS AND DRIVING CONDITIONS REFERRED TO IN THE AFOREMENTIONED RECALL LETTER. THE CONSUMER STATED HE DOES NOT INTEND TO HAVE ANY RECALL RELATED MODIFICATIONS PERFORMED ON HIS VEHICLE UNTIL SUCH TIME, HE RECEIVES A SATISFACTORY WRITTEN RESPONSE TO HIS QUERY. *JB
I HAVE 23,753 MILES ON MY ES350 AND THE ROTORS HAVE ONCE AGAIN WARPED. THEY WERE REPLACE AT 800 MILES AND 11,000 MILES AND NOW THEY ARE GOING TO NEED TO BE REPLACED AGAIN. *TR
TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING APPROXIAMTELY 60 MPH, THE ANTI-LOCK BRAKE SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. A SUDDEN LOSS OF STEERING CONTROL OCCURRED, AND THE VEHICLE CRASHED INTO THE GUARD RAIL. THE VEHICLE EXTERIOR BODY AND HEADLIGHTS SUSTAINED SEVERAL SCRATCHES. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED A THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 19,000.
2008 LEXUS ES 350. CONSUMER ASSERTS THAT ACCELERATOR PROBLEMS ARE CAUSED BY COMPUTER ISSUES. *TGW THE CONSUMER STATED WHEN THE AIR BAG DEPLOYED AFTER CRASHING INTO A TREE DUE TO THE VEHICLE SUDDENLY ACCELERATING, THE AIR BAG INJURED HIS LEG. THE BATTERY DIED AND HAD TO BE REPLACED, THE VSC AND TRAC LIGHTS ILLUMINATED. THE VEHICLE WENT DEAD AGAIN, BUT IT WASN'T BECAUSE OF THE BATTERY. THE CONSUMER STATED HE HAS HAD 4 LOANER CARS IN A MATTER OF 4 WEEKS, DUE TO ALL THE PROBLEMS HE HAS EXPERIENCED WITH HIS VEHICLE. *JB UPDATED 04/06/10.*JB
TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING AT SPEEDS OF 10 MPH, THE VEHICLE BEGAN TO RAPIDLY ACCELERATE WITHOUT WARNING. THE CONTACT TRIED TO APPLY THE BRAKES BUT THE VEHICLE WOULD NOT DECREASE IN SPEED. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED BUT NOTHING WAS DONE REGARDING ANY REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE JUST UNDER 14,000.
TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE SITTING IDLE AT A STOP LIGHT WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ABNORMALLY SURGED FORWARD AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES; HOWEVER THE OCCUPANT OF THE SECOND VEHICLE INVOLVED SUSTAINED UNKNOWN INJURIES. THE POLICE ARRIVED TO THE SCENE AND A REPORT WAS FILED ACCORDINGLY. THE CONTACT WAS HELD LIABLE FOR THE CRASH AND ALL REPAIRS WERE HANDLED THROUGH HER INSURANCE COMPANY. NEITHER THE DEALER NOR MANUFACTURER WAS INFORMED THE VEHICLE ABNORMALLY ACCELERATED. LATER, THE CONTACT RECEIVED A RECALL NOTIFICATION (NHTSA CAMPAIGN ID NUMBER: 09V38800, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) PERTAINING TO POSSIBLE UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN IN FOR RECALL REPAIRS AND HAS NOT EXPERIENCED ANY FAILURES SINCE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000 AND THE CURRENT WAS 26, 000.
TL*THE CONTACT OWNS A 2008 LEXUS ES350. UPON STARTING THE VEHICLE, IT WOULD SHAKE VIOLENTLY AND THE ENGINE WOULD ROAR LOUDLY, THE CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE; HOWEVER, THEY DID PERFORM AN OPEN RECALL, NHTSA CAMPAIGN ID NUMBER: 09V388000: VEHICLE SPEED CONTROL: ACCELERATOR PEDAL. SHE NOTICED THAT EVEN WHEN SLIGHTLY DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE WOULD RAPIDLY PICK UP SPEED BEYOND WHAT IT SHOULD. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 12,000.
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATES SHE JUST RECENTLY HAD THE RECALL DONE FOR THE ACCELERATOR PEDAL. THE CONTRACT STATES BEFORE HAVING HER VEHICLE REPAIRED IT HAD NO PROBLEMS AND IT WAS DRIVING FINE. THE CONTACT STATES NOW WHEN SHE TAKES HER FOOT OFF OF THE BRAKE THE VEHICLE DOES NOT SEEM TO STOP LIKE IT USE TO. THE FAILURE AND CURRENT WAS 14,642.
2008 LEXUS 350 WITH ACCELERATION PROBLEM NOT YET DISCUSSED BY TOYOTA..SOMETIMES AT A FULL STOP OR AT SLOW SPEEDS IT AUTOMATICALLY ACCELERATES. *TR
TL*THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL AT NIGHT AND SHE WAS UNABLE TO STOP THE VEHICLE WHEN SHE APPLIED THE BRAKES. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH PRIOR TO THE FAILURE. THE VEHICLE DROVE OVER THE CURB AND COLLIDED INTO A TREE AND A RETAINING WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT A REPRESENTATIVE WOULD COME OUT TO INSPECT THE VEHICLE. THE CONTACT NOTICED SMALL INSTANCES OF SURGING BUT NOT TO THE POINT WHERE SHE COULD NOT STOP OR CONTROL THE VEHICLE. THE VEHICLE WAS CURRENTLY AT THE BODY SHOP AWAITING INSPECTION. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.
TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING 10 MPH AND MERGING INTO TRAFFIC THE VEHICLE DRIFTED TO THE RIGHT. WITHIN MINUTES, THE VEHICLE SURGED FORWARD OUT OF CONTROL AND AS THE CONTACT TRIED TO DEPRESS THE BRAKES, THE VEHICLE CRASHED ONTO THE TRAIN TRACKS. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. THE POLICE ARRIVED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY INSPECTED THE VEHICLE. THE CONTACTS INSURANCE ALSO INCREASED AS A RESULT OF THE FAILURE WHICH RESULTED IN A CRASH. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5500.
TL*THE CONTACT PREVIOUSLY LEASED A 2008 LEXUS ES350. THE CONTACT STATED THAT WITHIN ONE YEAR OF LEASING THE VEHICLE, SHE WAS DRIVING AT APPROXIMATELY 40 MPH WHEN THE VEHICLE SUDDENLY BEGAN TO ACCELERATE BECAUSE THE PEDAL WAS STUCK. SHE WAS ABLE TO RELEASE THE PEDAL AND AVOID A CRASH. SHE CALLED THE DEALER AND WAS TOLD THAT THE MATS WERE THE CAUSE SO SHE TOOK THEM OUT OF THE VEHICLE. ON 01/22/2010, WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATED FROM 60 MPH UP TO ALMOST 100 MPH. SHE KICKED THE PEDAL UNTIL IT RELEASED. SHE THEN RETURNED THE VEHICLE TO THE DEALERSHIP AND REFUSED TO DRIVE IT. SHE WAS WAITING FOR THE DEALER TO TERMINATE THE LEASE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 37,000.
TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHEN SHE ATTEMPTED TO MERGE INTO TRAFFIC AT APPROXIMATELY 10 MPH THE VEHICLE DRIFTED, HIT THE CURB AND ACCELERATED OUT OF CONTROL. THE VEHICLE CAME TO A COMPLETE STOP WHEN IT CRASHED INTO A RAIL ROAD PARKING LOT FENCE. SHE RECEIVED INJURIES TO HER CHEST. THE CONNECTICUT POLICE REPORT 2009-015560 WAS FILED. THE INSURANCE COMPANY DECLARED THAT THE VEHICLE WAS DESTROYED. UPDATED 05/04/2010. *LJ UPDATED 07/16/10*JB
VEHICLE: 2008 LEXUS 350 SEDAN. FAILURE: BRAKES DO NOT WORK WHEN THERE IS SNOW ON THE GROUND. ABS BRAKING SYSTEM PUMPS BUT THE CAR DOES NOT SLOW DOWN. I SUSPECT THAT SNOW GETS INTO THE BRAKES AND PREVENTS THEM FROM GRIPPING THE WHEELS. THE CAR IS NOT SKIDDING; IT JUST DOESN'T SLOW DOWN. ONCE THE CONDITION STARTS, IT DOESN'T MATTER WHETHER THERE IS ANY SNOW ON THE ROAD. EVEN WHEN THE ROAD IS CLEAR OF SNOW, THE BRAKES JUST PUMP AND DO NOT SLOW OR STOP THE CAR IN A REASONABLE DISTANCE. THIS CONDITION IS TRUE REGARDLESS OF THE SPEED OF THE CAR WHEN THE BRAKES ARE APPLIED -- ANY WHERE FROM 2 MPH TO 40 MPH. THE CAR IS LEASED FROM TOYOTA MOTOR CREDIT CORP. THEY WILL NOT TERMINATE THE LEASE EARLY. I HAVE SPOKEN TO THE DEALER WHERE I LEASED THE CAR; THEY TOLD ME THAT I SHOULD GO TO THE DEALER WHO CURRENTLY SERVICES THE CAR. (WE MOVED FROM NJ WHERE I LEASED THE CAR TO MASS AND NOW USE A DEALER IN LATHAM, NY). THE NEW DEALER NOW SAYS THAT THE PROBLEM IS THAT THE TIRES ARE WORN AND THAT IS WHY THE ABS SYSTEM DOESN'T WORK IN THE SNOW. THERE ARE 22,000 MILES ON THE TIRES AND OVER 5/32 INCH OF TREAD. THE CAR WAS JUST SERVICED (ON JANUARY 25, 2010) BY THE LEXUS DEALER IN LATHAM,WHO, AT THAT TIME, DID NOT SAY THAT THERE WAS ANY PROBLEM WITH THE TIRES, AND I FIRMLY BELIEVE THAT THERE IS NO SUCH PROBLEM. THE DEALER SAYS THAT IT WILL TOW THE CAR TO THE DEALERSHIP FOR EVALUATION BUT WILL NOT GIVE ME A LOANER. MY WIFE AND I ARE RETIREES AND CANNOT BE WITHOUT A CAR AS WE LIVE IN THE COUNTRY AND MUST
I BOUGHT A NEW LEXUS ES350 (MODEL YEAR 2008) IN THE SUMMER OF 2008 FROM A DEALERSHIP IN TEXAS. I SOON NOTICED THAT, ON SEVERAL OCCASIONS, THE CAR LOCKS WOULD OPEN UNEXPECTEDLY BY THEMSELVES WHEN I WAS NEAR THE CAR. TO CLARIFY, ON MULTIPLE OCCASIONS MY CAR WAS PARKED, I APPROACHED THE CAR BUT DID NOT TOUCH THE CAR NOR DID I TOUCH MY KEY FOB, AND THE LOCKS WOULD OPEN WITHOUT EXPLANATION.*TR
I PURCHASED A 2008 LEXUS ES 350 ON FEBRUARY 21, 2008. ON MAY 28, 2008, I TOOK THE CAR TO THE DEALER, LEXUS OF JACKSONVILLE, FL, BECAUSE THE GAS PEDAL STUCK ON MAY 26, 2008. WHEN THIS OCCURRED, THE CAR ACCELERATED TO OVER 80 MPH AND I HAD TO INSERT MY FOOT UNDERNEATH THE PEDAL TO UNSTICK AND RAISE THE PEDAL TO DECREASE ACCELERATION. LEXUS OF JACKSONVILLE CHECKED THE PEDAL AND I WAS TOLD THE PEDAL HAD BEEN ADJUSTED. THE PROBLEM HAS NOT RECURRED. ON FEBRUARY 19, 2008, I WAS CONTACTED BY LEXUS OF JACKSONVILLE TO SCHEDULE THE VEHICLE FOR SERVICE AS A RESULT OF THE RECALL OF THE GAS PEDAL STICKING AND AN ENGINE HOSE REPLACEMENT. *TR
I BOUGHT ONE LEXUS (TOYOTA) ES 350 LAST NOVEMBER WITH ABOUT 3,500 MILES (CURRENTLY 8,200MILES). RECENTLY, I FOUND FRONT WHEEL ON THE RIGHT SIDE COULD NOT BE RECOVERED TO STRAIGHT POSITION (STEERING ALSO). I TOOK MY CAR TO LEXUS DEALER IN PEORIA, IL, BUT THEY TALKED ME THAT THE ISSUES HAPPEN BECAUSE YOUR CAR HIT HOLES OR CURBS. I WANT TO ASK WHO CAN TELL ME THAT THEIR CARS NEVER HIT HOLES OR CURBS, IF ISSUES HAPPEN AS LONG AS YOUR CAR HITS HOLES OR CURBS. I THINK ISSUES HAPPEN WHEN A STRONG OUTSIDE FORCE WAS ADDED TO THE OBJECTS SUCH TIRE OR RIM OR BODY, BUT THIS TIME NOT ANY DAMAGE IN TIRE, RIM OR BODY, HOW COME ONLY INSIDE DAMAGE HAPPEN FIRST. I HAVE VERY STRONG ENGINEERING BACKGROUND, I WOULD LIKE TO ASK LEXUS (TOYOTA) HOW BIG OUTSIDE FORCE WILL LED TO THIS DAMAGE, AND IF AND WHAT THE OUTSIDE DAMAGE HAPPEN WHEN SAME STRENGTH FORCE IS ADDED TIRE, RIM OR BODY. I THINK LEXUS (TOYOTA) SHRINK THEIR RESPONSIBILITY SUCH AS THEY HAVE DONE. MY WIFE DRIVES A NEW BMW ABOUT 4 YEARS, BUT NOTHING HAPPEN EVEN THOUGH HIT MANY HOLES OR CURBS. LEXUS IS LUXURY CAR, NOT A TOY. WE DEFINE A CAR AS A LUXURY CAR, NOT ONLY INTERIOR, BUT ALSO IN SAFETY, WHICH HAS ENOUGH STRENGTH TO BEAR OUTSIDE FORCE. IF CAR DAMAGED AS LONG AS IT HIT A HOLE OR CURB. IF YES, I CAN SAY LEXUS WAS MADE BY PAPER OR FLOUR. I THINK THIS IS A ISSUES OF DESIGN. *TR
I WAS DRIVING A 2008 LEXUS ES 350 DOWN WISCONSIN AVENUE IN BETHESDA, MD AND WAS STATIONARY AT A RED TRAFFIC LIGHT AT THE INTERSECTION OF WISCONSIN AVENUE AND BRADLEY BLVD. WHEN THE LIGHT CHANGED TO GREEN, UPON LIGHTLY PRESSING THE ACCELERATOR TO GET MY CAR MOVING AGAIN, IT STARTED TO RAPIDLY ACCELERATE (OUT OF MY CONTROL) AND, DESPITE MY PRESSING THE BRAKES WITH FULL FORCE, THE CAR WAS MOVING VERY FAST AND STOPPED ONLY AFTER A FEW HUNDRED FEET, WHEN IT CRASHED INTO THE VEHICLE IN FRONT OF ME. THAT VEHICLE CRASHED INTO ANOTHER VEHICLE IN FRONT OF IT. A CAR HIT ME FROM BEHIND AS WELL. MY AIRBAGS WENT OFF AND MY CAR WAS DAMAGED SO MUCH THAT IT HAD TO BE TOWED AWAY. I AM CONVINCED THAT THIS ACCIDENT WAS CAUSED BY A ACCELERATOR DEFECT IN THE CAR. THIS IS CONSISTENT WITH THE ONGOING TOYOTA INVESTIGATION INTO ACCELERATOR DEFECTS IN MY CAR MODEL. I AM LUCKY THAT I SURVIVED. HAD I NOT BEEN IN HEAVY TRAFFIC, THAT FORCED MY CAR TO STOP, I CAN ONLY IMAGINE HOW MUCH MORE SPEED I WOULD HAVE GAINED RESULTING IN LIKELY MUCH GREATER DAMAGE TO LIFE AND PROPERTY. *TR
ACCELERATION PROBLEM 2008 LEXUS E350. WHILE ENTERING THE FLORIDA TURNKPIKE, I ACCELERATED QUICKLY TO MERGE AHEAD OF TRAFFIC. I PUSHED THE ACCELERATOR PEDAL TO THE FLOOR. THE PEDAL STUCK. IT FELT LIKE THE VEHICLE SPEED CONTROL TOOK OVER. I ACCELERATED QUICKLY FROM 45MPH TO 85 MPH. MY FIRST REACTION WAS TO HIT THE BRAKE PEDAL. AS I LOOKED DOWN AT THE ACCELERATOR BEFORE I HIT THE BRAKE, IT WAS DEPRESSED. WHEN I HIT THE BRAKE SEVERAL TIMES IT RELEASED. WHILE SHAKEN, I CONTINUED ON TO MY DESTINATION IN MIAMI. I WAS CAREFUL NOT TO ACCELERATE QUICKLY. WHEN I RETURNED TO WEST PALM BEACH I TOOK THE VEHICLE TO THE LEXUS DEALER AND INFORMED THEM OF THE PROBLEM. THE LEXUS DEALER INDICATED MY VEHICLE WAS PART OF THE RECALL FOR FLOOR MATS. THE FLOOR MATS WERE NOT SECURED TO THE HOOKS. THE FLOORMAT HOOK HOLES WERE BEHIND THE HOOKS AND MATS WERE BACK AGAINST THE FRONT SEAT SUPPORTS. THE MATS WERE NO WHERE NEAR THE BRAKE PEDAL OR THE ACCELERATOR AT THE TIME OF THE INCIDENT OR WHEN I ARRIVED AT THE LEXUS DEALERSHIP. THE SERVICE MANAGER INSISTED THE PROBLEM OCCURRED DUE TO THE FLOOR MATS. I DISAGREED KNOWING THE POSITION OF THE MATS WHEN THE INCIDENT OCCURRED AND THE REACTION OF THE VEHICLE. THE DEALERSHIP REPLACED THE RECALLED FLOORMATS. MY COMPLAINT IS THEY DENIED THERE IS A PROBLEM WITH THE VEHICLE SPEED CONTROL AND INSISTED IT WAS A PROBLEM WITH THE FLOOR MATS. I HAVE A DIFFICULT TIME UNDERSTANDING WHY THEY ARE NOT ALSO CHECKING THE VEHICLE SPEED CONTROL SOFTWARE. WHILE THIS IS THE ONLY OCC
TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE PARKING THE VEHICLE THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR WHILE HAVING HIS FOOT WAS ON THE BRAKE PEDAL AND ACCELERATED OVER A CURB AND HIT A RESTAURANTS WALL. THERE WERE NO INJURIES. THE POLICE WAS NOTIFIED AND THEY DIDN'T PROVIDE A REPORT. THE VEHICLE WAS TOWED TO A LEXUS DEALER, DIAGNOSED AND THEY DIDN'T TELL HIM WHAT CAUSED THE ACCELERATION. THE FRONT END WAS REPAIRED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 7000. THE CURRENT MILEAGE WAS 9000.
I WAS MAKING A RIGHT TURN ONTO A BUSY STREET AND ACCELERATED HARD WITH MY 2008 ES 350 LEXUS. AFTER ACCELERATING TO 45MPH I STOPPED APPLYING PRESSURE TO THE ACCELERATOR PEDAL BUT THE CAR CONTINUED TO ACCELERATE UP TO 80MPH WHILE GOING UP HILL AND MY FOOT WAS COMPLETELY OFF THE ACCELERATOR PEDAL. I TRIED TO SEE IF THE PEDAL WAS STUCK BY LIFTING THE ACCELERATOR PEDAL WITH MY FOOT BUT THE CAR CONTINUED TO ACCELERATE. I WAS APPROACHING AN INTERSECTION AND USED BOTH FEET TO APPLY FIRM PRESSURE TO THE BRAKE PEDAL. I WAS ABLE TO STOP THE CAR ALTHOUGH THE ENGINE WAS IDLING AT A MUCH HIGHER RPM THAN NORMAL. I DID NOT EXPERIENCE THE SITUATION AGAIN ON THE REMAINDER OF MY 20 MINUTE TRIP. I DID NOT HAVE MY WINTER DRIVING MATS IN PLACE WHEN THIS OCCURRED. I DID NOT REPORT THIS TO LEXUS ALTHOUGH DESCRIBED MY EXPERIENCE TO CO-WORKERS THAT SAME DAY. BASED ON RECENT NEWS REPORTS I FORMALLY NOTIFIED MY EXPERIENCE TO LEXUS CUSTOMER SERVICE TODAY. I EXPLAINED THAT THIS PROBLEM HAD NOTHING TO DO WITH THE ACCELERATOR PEDAL GETTING STUCK ON A FLOOR MAT. *TR
WE LEASE A 2008 LEXUS ES-350 WHILE RIDING ON RTE 9 IN MONMOUTH COUNTY, THE CAR SUDDENLY ACCELERATED - I WAS TRAVELING AT APPROX. 50MPH WHEN IT HAPPENED-- I TRIED TO HIT THE BRAKES, BUT THEN CAR KEPT ON ACCELERATING- I THEN REACHED DOWN WHILE STILL DRIVING, AND FORCIBLY REMOVED THE FLOOR PAD FROM THE FLOOR AROUND THE ACCELERATOR--THE CAR IMMEDIATELY STOPPED ACCELERATING AND SLOWED DOWN SINCE THEN, I HAVE DRIVEN THE CAR WITH NO PROBLEM- BUT I HAVE NOT REPLACED THE FLOOR MAT. *TR
2008 LEXUS ES350 OWNER LEXUS ACCELERATED WITHOUT WARNING. WOULD LIKE TO BE KEPT INFORMED ABOUT THE ONGOING PROGRESS FOR THIS ISSUE. *KB
TL* THE CONTACT OWNS A 2008,LEXUS ES350. HE STATED WHILE PULLING INTO A PARKING SPACE AT SPEEDS OF LESS THAN 10 MPH, THE VEHICLE LUNGED FORWARD AND BEGAN TO ACCELERATE. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL TO NO AVAIL. THE VEHICLE CRASHED INTO A TREE. THE FRONTAL AIRBAGS DEPLOYED AND CAUSED MINOR INJURIES TO THE CONTACT'S FACE. THE BOTTOM AIRBAGS ALSO DEPLOYED AND CAUSED INJURIES TO THE LEGS OF BOTH THE DRIVER AND PASSENGER OF THE VEHICLE. THE POLICE ARRIVED AT THE SCENE OF THE CRASH AND A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 14,000. UPDATED 2/26/10 *CN UPDATED 09/07/10*JB
MY SON-IN-LAW, MARK KUHAR, WAS DRIVING MY (ROBERT LEHMAN'S) 2008 LEXUS ES350 WITH PERMISSION, WHEN IT WENT OFF THE ROAD DOWN AN APPX. 100 FOOT HILL, ROLLING END OVER END, APPX. 8 TIMES. NONE OF THE AIR BAGS WERE ACTIVATED. HE RECEIVED SERIOUS INJURIES WHICH HE IS NOW RECOVERING FROM. THE CAR IS BEYOND REPAIRS. INSURANCE COMPANIES FOR MARK AND MYSELF HAVE BEEN NOTIFIED AND ARE ACTIVE. A POLICE REPORT WAS FILED. *TR
2008 LEXUS 350 UNEXPECTED ACCELERATION. MOVING SLOW IN PARKING LOT PULLING INTO PARKING SPACE. LIGHT PRESSURE ON BRAKE. ENGINE WENT TO HIGH RPM CAR ACCELERATED PUSHED HARD ON BRAKE, PUT IN NEUTRAL. ENGINE WENT BACK TO IDLE. MY BUMPER HIT UNOCCUPIED PARKED CAR IN FRONT OF ME. DEALER DENIES ANYTHING WRONG. *TR
TL* THE CONTACT OWNS A 2008 LEXUS ES 350. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO ACCELERATE WITHOUT INTENTION. AFTER REPEATED BRAKE APPLICATION, THE VEHICLE STARTED TO DECELERATE. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE 19,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
ON OCTOBER 1, 2009 MY 2008 LEXUS ES 350 EXPERIENCED UNCONTROLLED ACCELERATION. UPON ENTERING THE HIGHWAY THE VEHICLE INCREASED IN SPEED TO APPROX. 90 MPH WITHOUT DEPRESSING THE ACCELERATOR. THE VEHICLE DID NOT STOP OR SLOW DOWN EVEN AFTER STEPPING FORCEFULLY ON THE BRAKES. I PUSHED THE START/STOP BUTTON ON THE DASHBOARD NUMEROUS TIMES AND THE CAR WOULD NOT STOP OR CUT OFF. SOMEHOW, THROUGH THE GRACE OF GOD I BEGIN SHIFTING THE GEARS, ONCE THE GEAR WAS PLACED IN NEUTRAL THE SPEED FINALLY BROKE AND THE CAR SLOWED DOWN. THE VEHICLE WAS STEERED TO THE SIDE OF THE ROAD WHERE THE CAR HAD DIFFICULTY COMING TO A COMPLETE STOP. ONCE THE CAR ACTUALLY STOPPED I CALLED THE LEXUS DEALERSHIP AND A FLATBED WAS SENT AND THE CAR WAS TOWED TO THE DEALERSHIP FOR SERVICE. THE LEXUS SERVICE DEPARTMENT DETERMINED THE DAMAGE CONSISTED OF BURNT FRONT PADS AND ROTORS AND BURNT REAR PADS AND ROTORS THAT ALL OCCURRED WHILE TRYING TO STOP THE RUNAWAY VEHICLE. *TR
TL*THE CONTACT OWNS A 2008 ES350 LEXUS. WHILE DRIVING 60 MPH ALL OF A SUDDEN THE VEHICLE ACCELERATED WITHOUT TOUCHING THE ACCELERATOR PEDAL. THE CONSUMER APPLIED THE BRAKES; HOWEVER, THE VEHICLE WOULD NOT STOP. THE CONSUMER WAS FORCED TO SHIFT GEARS INTO NEUTRAL TO STOP THE VEHICLE; ALTHOUGH, THE VEHICLE STOPPED THE ENGINE WAS STILL REVVING. THE CONTACT HAD TO ENGAGE THE ACCELERATOR PEDAL A COUPLE OF TIMES SINCE IT WAS STUCK IN PLACE. THE DEALER COULD NOT DUPLICATE THE FAILURE. WITHIN THE LAST THREE TO FOUR WEEKS THE FAILURE HAS HAPPENS 3 TO 4 TIMES AND HAS BECOME PROGRESSIVELY WORSE. THE DEALER WILL MAKE ANOTHER ATTEMPT TO DIAGNOSE THE FAILURE AND THE MANUFACTURER WAS NOTIFIED OF THE ACCELERATION PROBLEM. THE FAILURE AND CURRENT MILEAGE WAS 6000. UPDATED 11/10/09 *BF WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK AND WOULD NOT RETURN TO ITS POSITION. THE CONSUMER HAD TO PLACE THE VEHICLE IN NEUTRAL TO STOP IT. UPDATED 11/10/09 UPDATED 11/10/09 *CN UPDATED 11/13/09.*JB THE CONSUMER STATED THE FLOOR MATS WERE NOT THE CAUSE, BECAUSE THEY WERE IN THE TRUNK OF THE CAR. UPDATED 11/17/09.*JB
ENGINE ICON WARNING ON. CHECK ENGINE. LEXUS REPAIR FOUND DEFECTIVE CAM SHAFT. PARTS REPLACED COUNT WAS 37. *TR
I WAS DRIVING SOUTH ON INTERSTATE 5 IN CALIFORNIA NEAR OCEANSIDE ON MAY 10, 2009 FROM ORANGE COUNTY TOWARDS CARLSBAD, CA. WHEN APPROACHING HIGHWAY 78, I FELT THE VEHICLE INCREASING IN SPEED TO ABOUT 90 MPH, WITHOUT DEPRESSING THE ACCELERATOR. I HAD BEEN ON CRUISE CONTROL AT ABOUT 73 MPH (PROBABLY 68-69 MPH ACTUAL SPEED). I HAD TWO PASSENGERS IN MY CAR. THE FEMALE PASSENGER SCREAMED AT ME TO SLOW DOWN. I WAS UNABLE TO DO SO EVEN AFTER STEPPING FORCEFULLY ON THE BRAKES. ALSO DISENGAGED THE CRUISE CONTROL, BY PUSHING THE BUTTON ON THE END OF A STEM, SO THAT THE GREEN CRUISE INDICATOR LIGHT DISAPPEARED, SINCE I NOTICED THE CRUISE CONTROL STILL ON EVEN AFTER TOUCHING THE BRAKES ( I ASSUMED FROM PREVIOUS EXPERIENCE THAT SPEED CONTROLS ARE IGNORED WHEN STEPPING ON THE BRAKE) MY COMMANDS TO SLOW THE CAR DOWN WERE INACTIVE, BUT I CONTINUED PUMPING THE BRAKES AND THE OTHER PASSENGER SUGGESTED TO TURN THE ENGINE OFF; SO I PUSHED THE START/KILL BUTTON ON THE DASHBOARD BRIEFLY, BUT DID NOT HEAR OR NOTICED THE ENGINE STOPPING. SOMEHOW, A FEW SECONDS LATER THE CAR FINALLY SLOWED DOWN AND I STEERED THE CAR TO SIDE OF THE ROAD AND STOPPED THE CAR TO GET MY BREATH BACK. AFTER A FEW MINUTES I STARTED THE ENGINE AND SHE (THE VEHICLE) RESPONDED NORMAL. AND PROCEEDED ON I-5 TO MY HOME IN CARLSBAD (ABOUT 3-4 MILES) FROM WHERE I FINALLY GOT CONTROL OF THE VEHICLE. SO FAR THIS INCIDENCE ONLY OCCURRED ONCE. TOOK THE CAR TO THE DEALER, AFTER HEARING ABOUT A FATAL ACCIDENT CAUSED BY A SIMILAR EVENT ( ST
TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. THE SIDE AIR BAGS FAILED TO DEPLOY. THE FRONT DRIVER'S SIDE DOOR WAS SEVERELY DAMAGED, WHICH SHOULD HAVE ACTIVATED THE AIR BAGS. THE CONTACT SUSTAINED A BLACK EYE AND HEAD INJURY DUE TO STRIKING THE EXTERIOR SIDE MIRROR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SHOP FOR REPAIRS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,300.
TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING ON A DARK ROAD AT APPROXIMATELY 30-45 MPH, THE CONTACT NOTICED THAT THE LOW BEAM HEADLIGHTS WERE NOT PROVIDING THE NORMAL LIGHTING COVERAGE. HE TOOK THE VEHICLE TO THE DEALER AND INFORMED THEM THAT THE HEADLIGHTS NEEDED ADJUSTING. THE DEALER STATED THAT THE HEADLIGHTS WERE ADJUSTED CORRECTLY BY THE FACTORY AND NOTHING MORE COULD BE DONE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 13,612 AND CURRENT MILEAGE WAS 14,000.
ON NOVEMBER 5, 2008 I WAS DRIVING ON A FREEWAY IN MY 2008 LEXUS ES 350 WITH THE CRUISE CONTROL ON. I GAVE THE CAR A LITTLE EXTRA GAS TO PASS ANOTHER CAR AND THE CAR JUST TOOK OFF. I TRIED TO DISENGAGE THE ACCELERATOR BY TRYING TO TURN OFF THE CRUISE CONTROL SWITCH AS WELL AS TAPPING ON THE BRAKE PEDAL, BUT IT WOULD NOT DISENGAGE. I TRIED TO TURN OFF THE ENGINE BY PUSHING THE KEYLESS IGNITION BUTTON, BUT IT WOULD NOT TURN OFF. I CHECKED THE FLOOR TO MAKE SURE THAT THERE WASN'T ANYTHING ON THE ACCELERATOR, AND THERE WASN'T. I THEN PUT THE CAR IN NEUTRAL, BUT WHEN I DID THIS, THE ENGINE SOUNDED AS IF IT WERE GOING TO EXPLODE, SO I PUT IT BACK IN GEAR. BY THIS TIME, I WAS GOING WELL OVER 100 MPH. MY ONLY CHOICE WAS TO STAND ON THE BRAKES. WITHIN SECONDS, THE CAR WAS IN A CLOUD OF SMOKE COMING FROM THE 4 WHEELS/BRAKES. THE CAR BEGAN TO SLOW AS THANKFULLY THE BRAKES WERE STRONGER THAN THE ENGINE WHICH WAS GOING AT ITS MAXIMUM RPM'S. THE CAR WENT OVER A MILE BEFORE FINALLY COMING TO A STOP. I WAS THEN ABLE TO PUT THE CAR IN PARK AND STOP THE ENGINE. AFTER A FEW MOMENTS, WHEN I HAD CALMED DOWN A BIT, I STARTED THE ENGINE AGAIN AND IT IMMEDIATELY START RACING AT MAXIMUM RPM'S AGAIN, SO I SHUT IT OFF AND CALLED HENDRICK LEXUS. THEY SENT A TOW TRUCK TO TOW THE CAR IN. WHEN WE GOT TO THE DEALERSHIP, I TOLD THE SERVICE DIRECTOR THAT I WAS LUCKY THAT I WASN'T KILLED AND I DID NOT WANT TO EVER GET IN THAT CAR AGAIN. HE STATED THAT HE UNDERSTOOD THE SERIOUSNESS OF THE EVENT. LEXUS INVESTIGAT
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Lexus ES350 → · Every ES350 year → · How the figures are calculated →