Page 3 of 6 · complaints 101–150 of 255

2008 Lexus ES350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Air Bags
Filed Feb 23, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 21, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 17, 2017TX

TL* THE CONTACT OWNS A 2008 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 16, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 15, 2017IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 05/11/17 *BF *CN

Air Bags
Filed Feb 13, 2017CA

TAKATA RECALL I HAVE BEEN WAITING FOR LEXUS TO CALL ME TO FIX THIS FRONT PASSENGER AIRBAG RECALL FOR ALMOST A YEAR, THEY KEEP SAYING THEY HAVE NOT RECEIVED ANY REPLACEMENT PARTS TO DO THE JOB, IS THERE ANYTHING NHTSA CAN DO TO SPEED THINGS UP AS THIS IS COULD BE A LIFE AND DEATH ISSUE. REGARDS, [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Electronic Stability Control (esc)
Filed Feb 11, 201784,500 milesWA

SOME SNOW & ICE ON I82, FROM SUNNYSIDE, WA, (MP 69) TO WEST RICHLAND (MP 96). ENTERING FREEWAY, CAR WOULD ONLY GO 40MPH, ENGINE SURGING LIKE TRANSMISSION STUCK IN 3RD GEAR. TRAFFIC VERY LIGHT. STOPPED AT WEIGH SCALE TO CHECK WHEEL WELLS FOR ICE AS THOUGHT THIS MIGHT BE THE REASON CAR ACTING STRANGE. WELLS COMPLETELY CLEAR. GET BACK ON I82, FIRST UNDERPASS HAS PATCHES OF ICE THAT I CAN SEE. WHEN I GO OVER THE ICE, THE CAR BRAKES HARD BY ITSELF AND THE REAR OF THE CAR SWINGS OUT TO THE LEFT & STARTS TO GO BROADSIDE. I KEEP THE CAR UNDER CONTROL. AS TRAFFIC INCREASES, I PUT MY FLASHERS ON & STAY IN THE RIGHT LANE BECAUSE I CANNOT GET THE CAR TO GO FASTER THAN 40MPH. THE NEXT UNDERPASS, I GET AGAIN HARD BRAKING BY THE CAR AND BROADSIDE SWING INTO THE LEFT LANE. I KNOW IT IS AN ISSUE WITH THE CAR BECAUSE I DID NOT BRAKE. NEXT UNDERPASS I HAVE TO SLOW TO 30MPH TO MAKE SURE THE CAR COMING UP BESIDE ME IS CLEAR BECAUSE I KNOW I WILL SWING TO THE LEFT. I AM NOT ACCELERATING OR BRAKING AND YES, AGAIN AT 30MPH IT BRAKES AND I GO BROADSIDE TO THE LEFT. THIS IS A TERRIFYING TRIP, THERE ARE 4 OR 5 UNDERPASSES & EACH TIME IT'S THE SAME BROADSIDE MOVEMENT WITH AUTO BRAKING BY THE CAR. I EXIT AT MP 69. GOING EASTBOUND ON KENNEDY RD WHERE THERE IS COMPACT SNOW AND ICE, IT WILL NOT GO FASTER THAN 25MPH AND IS SQUIRRELY, BACK END MINOR SWINGING BACK AND FORTH AS AUTO BRAKING IS HAPPENING. NEXT MORNING, TOOK IT TO DEALERSHIP, RAN DIAGNOSTICS, COULD FIND NOTHING WRONG. HAVE 84,500 MILES ON CAR, BO

Air BagsCrash1 injured
Filed Feb 7, 201764,000 milesIL

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE DURING A CRASH. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE FAILURE MILEAGE WAS 64,000.

Air Bags
Filed Jan 31, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 20, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 03/07/17*LJ

Unknown or Other
Filed Jan 20, 2017AL

MELTING DASHBOARD I HAVE BEEN ON THE LIST FOR MY VEHICLE'S DEFECTIVE DASHBOARD RECALL SINCE 9/2015. I ALSO COMPLETED THE IN STORE INSPECTION REQUIRED BY THE DEALERSHIP 10/2016. YEAR TO DATE, THE DASHBOARD HAS NOT BEEN REPLACED. IS LEXUS STILL HONORING THIS RECALL?

Air Bags
Filed Jan 19, 2017AP

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 12, 201760,000 milesTX

TAKATA RECALL. I AM FILING THIS COMPLAINT BECAUSE THE AMOUNT OF TIME TAKEN BY TAKATA AND LEXUS IS IN EXCESS OF THE AMOUNT OF TIME THAT SHOULD BE ALLOWED FOR THIS KIND OF SAFETY MATTER. I SUBMITTED A WRITTEN REQUEST TO THE DEALER, WESTSIDE LEXUS, HOUSTON, TX. AND HAVE MADE SEVERAL PHONE CALLS, INCLUDING ONE TODAY, IN OCTOBER, 2016 I WAS INFORMED THAT THE REPLACEMENT MIGHT BE AVAILABLE IN DECEMBER, 2016 OR JANUARY, 2017. TODAY, I WAS TOLD THAT THEY COULD NOT GIVE ME A DATE AND IT WAS IN THE GOVERNMENT'S HANDS AS TO WHEN TAKATA WOULD SEND THE PARTS TO THEM FOR THE REPLACEMENT. I LIVE IN A HOT AND HUMID AREA OF THE U.S. WHERE AN EARLIER SAFETY INCIDENT IS LIKELY TO OCCUR. I AM REQUESTING GOVERNMENTAL ASSISTANCE TO RECTIFY THIS MATTER AS SOON AS POSSIBLE. THE PROBLEM WAS NOT DUE TO ANY FAULT ON MY PART IT WAS A MANUFACTURING MISTAKE WITH FATAL CONSEQUENCES. TAKATA HAS INSTALLED THOUSANDS OF NEW AIRBAGS IN NEW TOYOTA AND LEXUS VEHICLES BUT HAS NOT PROVIDED A REPLACEMENT FOR MY MODEL TO THE DEALER. IT IS NOW 8 MONTHS SINCE THE RECALL WAS MADE. I AM REQUESTING THE GOVERNMENT REQUIRE PRIORITY FOR DISTRIBUTION TO DEALERS FOR REPLACEMENT OR REASONABLE COMPENSATION TO CUSTOMERS WHO HAVE BEEN DISADVANTAGED DUE TO TAKATA'S UNREASONABLE DELAY.

Air Bags
Filed Jan 12, 2017IL

TAKATA RECALL - HAVE CONTACTED OUR LEXUS DEALERSHIP FOR 1-1/2 YRS. ACCORDING TO YOUR SITE AND THE DEALERSHIP NO LEXUS AIR BAGS HAVE BEEN REPAIRED. SINCE AGE IS THE CRITICAL FACTOR, OLDER CARS SHOULD BE REPAIRED FIRST. WHEN CAN WE EXPECT OUR 2008 CAR TO BE REPAIRED? WHY HAVE LEXUS DEALERSHIPS NOT RECEIVED ANY REPLACEMENT PART?

Air Bags
Filed Jan 6, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 5, 2017AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 3, 2017FL

TAKATA RECALL. PRELIMINARY NOTICE OF RECALL ISSUED BY LEXUS MAY 23, 2016. SINCE THAT TIME NO FURTHER UPDATE RECEIVED OR ACTION NOTED. THIS DOES NOT SEEM TO BE A TIMELY FOLLOW-UP. LOCAL LEXUS DEALER WAS MOST UNHELPFUL ABOUT THIS ISSUE. ALTERNATIVE VEHICLE NOT AVAILABLE.

Air Bags
Filed Jan 3, 2017TX

I WAS ADVISED LAST YEAR (MID 2015) THAT THE FRONT AIRBAGS WOULD NEED TO BE REPLACED BUT AS YET NO RECALL HAS ACTUALLY TAKEN PLACE. I CALLED THE LEXUS DEALERSHIP AND THERE RECOMMENDATION WAS 'NOT ALLOW ANY PERSONS TO RIDE AS A PASSENGER IN THE FRONT SEAT'. I TOLD THEM I WAS A REALTOR AND HE SAID 'HAVE THEM SIT IN THE BACK SEAT, YOU CAN BE THE CHAUFFEUR'. NOT MUCH OF A RECOMMENDATION IF YOU ASK ME!! ALL I WANT IS TO GET THE AIR BAGS REPLACED.

Air Bags
Filed Dec 29, 2016MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 28, 2016CA

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 21, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/17*LJ UPDATED 02/02/17.*JB

Air Bags
Filed Dec 20, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 20, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 16, 2016NC

POTENTIALLY FATAL HAZARD REGARDING THE AIRBAG INFLATOR HAS BEEN IDENTIFIED SINCE MAY 2016. THERE IS STILL NO REMEDY AS OF DECEMBER 15, 2016. LEXUS AND TAKATA ARE NOT DOING ALL THAT THAT SHOULD BE REQUIRED TO DO IN A TIMELY MATTER. THIS IS A MATTER OF SAFETY AND LIFE.

Air Bags
Filed Dec 16, 2016AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *CN

Air Bags
Filed Dec 15, 2016GA

TAKATA RECALL - I RECEIVED MY RECALL NOTICE IN JULY 2016 TELLING ME NOT TO ALLOW ANY FRONT SEAT PASSENGERS TO RIDE IN MY CAR DUE TO THE AIRBAG SAFETY ISSUES. IT HAS BEEN ALMOST SIX MONTHS AND I STILL CAN'T USE THE PASSENGER SEAT IN MY CAR. I ASKED THE DEALER TO DISABLE THE AIRBAG BUT THEY SAID THEY CANNOT LEGALLY DO THAT. SO NOW, I HAVE A CAR WHICH IS ONLY PARTIALLY USABLE. IF I HAVE SOMEONE RIDE WITH ME I HAVE THEM SIT IN THE BACK SEAT DUE TO THE DANGER. IT IS A LITTLE WEIRD HAVING CO-WORKERS OR CLIENTS SIT IN THE BACK OF MY CAR. THIS CHANGES MY USE OF THE CAR SUBSTANTIALLY. I HAVE BEEN TOLD IT MAY BE SUMMER OF 2017 BEFORE THE REPLACEMENT AIRBAG WILL BE AVAILABLE. THAT IS NOT A TIMELY FIX TO THIS VERY DANGEROUS SITUATION. IF TAKATA CAN'T MAKE THE AIRBAGS IN A TIMELY MANNER CAN'T THEY SUBCONTRACT THE WORK OUT TO SOMEONE WHO CAN DO THE JOB? VERY FRUSTRATED. PLEASE DO SOMETHING TO HURRY THIS ALONG SO THAT I CAN FULLY USE MY CAR AGAIN. *TR

Unknown or Other
Filed Dec 15, 2016TX

I PURCHASED MY LEXUS 2008 ES 350 ON MARCH 2016 FROM LEXUS OF AUSTIN.THE 2008 LEXUS ES 350 HVAC SYSTEM IS BLOWING MOLDY, MILDEW, AND ALUMINUM HYDROXIDE SMELLS INTO THE CAR. THE TOXIC COMBINATION IS MAKING ME SICK AND IS CAUSING TIGHTENING OF MY THROAT, TONGUE, REFLUX, AND STOMACH PROBLEMS. I HAD MY CAR TESTED FOR MOLD AND THIS IS WHAT I FOUND.

Air Bags
Filed Dec 11, 2016120,000 milesGA

TAKATA RECALL - AFTER ALMOST 2 YEARS, LEXUS HAS NOT PROVIDED A RECALL FOR THE DEFECTED AIRBAGS IN MY VEHICLE.

Air Bags
Filed Dec 11, 2016NC

PROBLEM IDENTIFIED IN MAY OF 2016 HAS YET TO BE RECTIFIED AS OF DECEMBER 2016. THIS DOES NOT QUALIFY AS " TIMELY" RESOLUTION OF THE PROBLEM. MY CAR POSES A HAZARD TO ME AND PASSENGERS AND IS FAR LESS MARKETABLE IN THIS CONDITION.

Air Bags
Filed Dec 9, 2016FL

TAKATA RECALL LEXUS HAS FAILED TO PROVIDE A REMEDY WITHIN AN ACCEPTABLE PERIOD OF TIME

Air Bags
Filed Dec 9, 2016TN

''TAKATA RECALL'' I HAVE ASKED COOL SPRINGS LEXUS DEALER TO REPLACE MY AIR BAG AND HE TELLS ME HE DON'T KNOW WHEN IT WILL BE DONE.I CAN NOT AFFORD TO BUY A NEW CAR. THE DEALER IS AT COOL SPRINGS BRENTWOOD TN. THANK YOU.[XXX] E-MAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Dec 6, 2016CA

TAKATA RECALL- RECALL HAS BEEN SINCE MAY 2016 AND STILL NO REMEDY. WE ARE A FAMILY OF 5 AND HAVEN'T BEEN ABLE TO USE THIS FAMILY CAR. THIS IS ARE MOST ECONOMICAL CAR OF THE TWO WE OWN. I HAD CALLED TO GET A LOANER BUT I JUST GOT THE RUN AROUND AND NO ONE WAS ABLE TO HELP ME. I AM EXTREMELY FRUSTRATED THAT THERE'S NEITHER A TIMELY REMEDY NOR HELP TO US CAR OWNERS.

Air Bags
Filed Dec 1, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 03/13/17 *BF THE CONSUMER STATED AS OF FEBRUARY 6, 2017 THE VEHICLE HAD NOT BEEN REPAIRED. ON FEBRUARY 20, 2017 THE CONSUMER SOLD THE VEHICLE THROUGH A PRIVATE SALE. UPDATED 08/16/2017 *JS

Air Bags
Filed Nov 28, 2016PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 25, 2016FL

TAKATA RECALL I JUST NEED MY AIRBAGS TO BE CHECKED AND REMEDY SO I DON'T HAVE A PROBLEM. THE INFORMATION SAYS THERE IS NO REMEDY YET. RECALLL# 16V340 MANUFACTURER RECALL #G2G. PHONE 813 562 7932 OR 813 458 0865.

Air Bags
Filed Nov 23, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Nov 16, 2016NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 14, 2016FL

I WAS INFORMED IN MAY THERE IS A DANGER IN DRIVING MY CAR, AND STILL IN NOVEMBER THE DEALER HAS DONE NOTHING.

Air Bags
Filed Nov 7, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT

Air Bags
Filed Oct 26, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 25, 2016VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 12/12/16 *BF

Air Bags
Filed Oct 21, 2016SC

TAKATA RECALL: I RECEIVED A LETTER INFORMING ME OF THE ISSUE WITH THE PASSENGER AIRBAG AND THE FACT THAT I SHOULD NOT DRIVE THE CAR WITH A PASSENGER IN THE FRONT SEAT. MY RECALL DATE IS MAY 23, 2016. SO FAR I HAVE NOT HEARD ANYTHING FURTHER AND IT HAS BEEN MONTHS. THIS IS NOT ACCEPTABLE AND I SHOULD AT LEAST BE GIVEN A RESOLUTION DATE.

Air Bags
Filed Oct 21, 2016CA

TAKATA RECALL; REC'D LETTER IN MAY, 2016 FROM LEXUS STATING PROBLEM WITH AIRBAGS. TODAY, OCTOBER 21, 2016 STILL NO FIX! I DRIVE MY CAR BUT IF I HAVE A PASSENGER, I MAKE HIM/HER SIT IN THE BACK SEAT. THIS IS VERY DISTURBING, TO THINK THE AIRBAG MAY INFLATE IF I WERE IN AN ACCIDENT. IT SEEMS RIDICULOUS THAT TAKATA CAN'T REMEDY THIS SITUATION. I DON'T BLAME LEXUS, AS THE AIRBAGS ARE NOT THEIR PRODUCT, WHICH IS MY UNDERSTANDING. HOW LONG DO WE HAVE TO WAIT TO DRIVE A SAFE CAR AGAIN? IT'S BEEN 6 MONTHS ALREADY. I LIVE IN 'ZONE A' AND MY CAR IS WELL WITHIN THE 6-9 YEARS 'SIGNIFICANT PROPELLANT DEGRADATION MAY OCCUR.' TIME FRAME!

Air Bags
Filed Oct 20, 2016VA

2008 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO REMEDY/TIME FRAME NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL # 16V340. *SMD UPDATED 12/01/16.*JB

Air Bags
Filed Oct 18, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 11, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 6, 2016MD

TAKATA AIRBAG. I HAVE BEEN WAITING FOR OVER 6 MONTHS FOR A RECALL REMEDY TO FIX THE FAULTY AIRBAGS.

Air Bags
Filed Oct 5, 2016OR

TAKATA RECALL - I WAS NOTIFIED AT THE BEGINNING OF JULY IN REGARDS TO THIS RECALL, THERE SUGGESTION AT THAT TIME WAS TO NOT LET ANYONE RIDE IN MY FRONT SEAT DUE TO THE DANGERS. IT IS NOW 3 MONTHS LATER AND THERE STILL IS NO REMEDY AND I AM UNABLE TO HAVE FULL USE OF MY VEHICLE? THIS IS RIDICULOUS I WANT MY VEHICLE FIXED AS I AM SURE A LOT OF OTHERS DUE, I DO NOT MAKE PAYMENTS EVERY MONTH TO ONLY BE ABLE TO USE A PORTION OF MY VEHICLE.

Air Bags
Filed Sep 29, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SEND THE SECOND NOTICE INDICATING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 01/26/17.*JB

Air Bags
Filed Sep 28, 2016VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/17*LJ *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Lexus ES350 → · Every ES350 year → · How the figures are calculated →