Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ UPDATED 12/4/2017*JS
TAKAT RECAL - NOTICE DATED MAY 23, 2016 - UNREASONABLE DELAY IN REPLACING PASSENGER SIDE AIRBAG INFLATOR WHEN DEATH OR SERIOUS INJURY COULD OCCUR. WHY ISN'T LEXUS EXPEDITING THIS RECALL?
2008 LEXUS ES-350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS SCHEDULE TO REPAIR RECALL NOTICE 16V-340 IS UNREASONABLE AND UNACCEPTABLE- IT LIMITS USE OF VEHICLE OVER A SUCH LONG PERIOD OF TIME. *SMD
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. RECEIVED RECALL NOTICE 3 MONTHS AGO. CALLED DEALER TODAY AND THEY SAID NO IDEA WHEN FIX WILL BE DONE. MEANWHILE NO ONE ALLOWED IN PASSENGER SEAT AND WAS ADVISED FIX MAY BE NEXT YEAR. THIS IS TOTALLY UNACCEPTABLE,THUS MY COMPLAINT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR THE PARTS WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/16*LJ UPDATED 11/02/16.*JB
TAKATA RECALL. LEXUS HAS NOT DEVELOPED FIX FOR FAULTY AIRBAGS, MAKING CAR DANGEROUS TO DRIVE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ THE CONSUMER STATED THAT SHE NO LONGER OWNS THIS VEHICLE. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS MAY NOT BE AVAILABLE UNTIL EARLY 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/30/16*LJ UPDATED 03/09/17.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER ALSO STATED THE ALL FOUR TIRES LEAKED AIR AROUND THE RIMS. UPDATED 03/22/17.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY CAR PAINT JOB START PEELING A YEAR AND I/2 AGO WENT TO LEXUS NORTHSIDE REPORT IT ALSO REPORT IT TO THE MAIN OFFICE THE ANSWER TO THAT WAS THEY CAN:T DO ANYTHING ABOUT IT WHAT I CAN"T BELIVE IS LEXUS DO NOT STAND BY THERE CARS ANY MORE .I GUESS NEW PEOPLE IN THE OFFICE THAT SEE THINGS DIFFERENT THEM THE OLD LEXUS OWNERS.I USE TO TELL PEOPLE ABOUTH LEXUS ALL THE TIME BUT NOW I DON"T .LEXUS YOU LET ME DOWN I STILL CAN NOT BELIVE YOU DON"T STAND BEHINE YOUR CARS.I WOULD LIKE TO KNOW HOW YOU WOULD FEEL IF YOU SPEND 30.000 ON A CAR THAT"S PEELING IT LOOKS BAD.
"TAKATA RECALL" - WE LIVE IN FLORIDA AND DROVE THE VEHICLE TO DENVER, COLORADO ON JUNE 28, 2016 ARRIVING JULY 1, 2016. WE RECEIVED THE NOTICE (FORWARDED VIA US MAIL TO OUR ADDRESS IN DENVER) REGARDING THE AIRBAG RECALL ON OR AROUND JULY 25, 2016. WE CONTACTED LEXUS IMMEDIATELY THEREAFTER AND WAS TOLD A CASE MANAGER WOULD CALL US BACK WITHIN 2-3 BUSINESS DAYS. WE RECEIVED A CALL ON OR AROUND AUGUST 1, 2016 AND SPOKE WITH A CASE MANAGER, "ZANDRA". SHE REITERATED THE INFORMATION FOUND IN THE NOTICE AND INFORMED US THAT A RENTAL VEHICLE COULD BE MADE AVAILABLE IF NEEDED AND WE WOULD BE REIMBURSED FOR THIS VEHICLE. WE INFORMED ZANDRA THAT SINCE WE WERE IN COLORADO AT THIS TIME, IT WOULD BE IMPOSSIBLE TO DRIVE THE CAR WITHOUT SOMEONE IN THE PASSENGER SEAT DURING THIS TIME AND WE DID NOT WANT TO DRIVE THIS CAR HOME WITH THIS CURRENT RECALL IN PLACE. ZANDRA DID NOT GIVE US ANY OTHER OPTION FOR US AT THIS TIME. WE AGAIN CALLED THE LEXUS CUSTOMER ASSISTANCE (800-255-3987) ON AUGUST 4, 2016 AND SPOKE TO "MICHAEL". WE INFORMED MICHAEL OF OUR PREVIOUS CONVERSATION WITH ZANDRA AND REQUESTED WE SPEAK TO HER. WE INFORMED MICHAEL OF OUR SITUATION AND INFORMED HIM THAT HAVING A RENTAL CAR DOES NOT ALLOW US TO GET OUR CURRENT CAR HOME. WE REQUESTED THAT IN LIEU OF A RENTAL CAR WE WOULD PREFER TO HAVE THE CAR SHIPPED BACK TO OUR FLORIDA ADDRESS WHERE WE HAVE A SECONDARY CAR TO USE. THIS WOULD BE A CHEAPER ALTERNATIVE FOR LEXUS THAN GIVING US A VEHICLE RENTAL FOR MONTHS. WE WERE INFORMED BY MICHA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 09/13/16 *BF *TR
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ UPDATED 09/28/16.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE PERIOD FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. THE VIN WAS NOT AVAILABLE.
THE SET BET LIGHT CAME ON .. WHN I TURN THE CAR OFF IT GOES OFF THEN IN A DAY OR TWO IT CAMES BACK ON TOOK IT TO LEXUS THEY THEY CHARGE ME 280$ JUS TO TELL ME THAT THEY DON'T NO Y THE LIGHT OR THE VSC LIGHT CAME ON AN THE AIR BAG LIGHT CAME ON...
TAKATA RECALL. MY DEALER TOLD ME THAT IT COULD BE MANY MONTHS BEFORE THE PART IS AVAILABLE. IN THE MEANTIME THE NOTIFICATION TOLD ME THAT I SHOULDN'T BE DRIVING THE CARE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I HAVE A FAMILY SO THAT IS A UNREASONABLE SOLUTION.
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD HAD A STICKY SUBSTANCE. THE CONTACT MADE SEVERAL ATTEMPTS TO CLEAN THE SUBSTANCE, BUT THE STICKY RESIDUE REMAINED. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT TO COVER IT WITH CARPET. THE CONTACT'S VISIBILITY WAS CONSTANTLY BEING AFFECTED BY THE GLARE. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER WAS UNABLE TO INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ UPDATED 09/29/16.8JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL LEXUS MANUFACTURE SAYS WILL NOT PROVIDE LOANER CAR WHILE AIR BAG PARTS ON ORDER AND NO TIME FRAME AS WHEN THEY WILL RECEIVE PARTS. LEXUS SHOULD PROVIDE A LOANER VEHICLE WHILE I HAVE 2 VEHICLES WITH TAKATA RECALLS.
TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE ACCELERATING FROM A STOP LIGHT AND ATTEMPTING TO AVOID A CURB ON THE LEFT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. WHEN THE CONTACT ATTEMPTED TO STEER TO THE LEFT, THE VEHICLE INDEPENDENTLY ACCELERATED AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LEG INJURIES AND THE REAR DRIVER SIDE PASSENGER SUSTAINED HEAD INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.
WHILE ENTERING MY GARAGE, MY CAR SUDDENLY ACCELERATED AND SMASHED INTO THE REAR WALL DESTROYING A CABINET AND REFRIDGERATOR AND WENT THROUGH THE WALL. I COULDN'T STOP THE CAR AS EVIDENCED BY BRAKE SKID MARKS ON THE GARAGE FLOOR. LEXUS LATER INSPECTED THE CAR AND CLAIMED THEY COULD FIND NO DEFECT. FORTUNATELY MY WIFE AND I WERE ONLY SHAKEN UP FROM THE DEPLOYMENT OF THE AIRBAGS. THE CAR WAS TOTALED. MY HOME AND AUTO INSURANCE COVERED PART OF THE DAMAGE AND LEXUS HAS DISAVOWED ANY RESPONSIBILITY, BUT THEY NEVER INSPECTED THE DAMAGE TO OUR HOME OR THE EVIDENCE THAT I WAS TRYING TO STOP THE CAR ALMOST FROM THE INSTANT IT ENTERED THE GARAGE. I CAN PROVIDE PICTURES BY EMAIL, BUT I CAN'T SEEM TO RETRIEVE THEM FOR THIS DOCUMENT. T
TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING 40 MPH, THE VEHICLE'S TEMPERATURE RAN HOT AND THE VEHICLE FAILED TO ACCELERATE. THE WARNING INDICATORS ILLUMINATED AND THE CONTACT PULLED THE VEHICLE OVER AND SHUT OFF THE ENGINE. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
MY WIFE HAS PARKED THE CAR IN FRONT OF THE DRIVEWAY AND FEW MINUTES LATER, THE CAR HAS HAS STARTED A FIRE FROM ENGINE.
TL* THE CONTACT OWNED A 2008 LEXUS ES350. WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. AS A RESULT, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT EXPERIENCED A CONCUSSION AND STOMACH CONTUSION. THE CONTACT HAD TO RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 66,000. .....UPDATED 05-27-15 *BF.
TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING APPROXIMATELY 40 MPH, TWO UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED A COUPLE OF TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
WHILE DRIVING I NOTED THAT THE PASSENGER AIRBAG STATUS LIGHT INDICATED "OFF". IT SHOULD BE INDICATING "ON". FURTHER MONITORING THE NEXT FEW DAYS SHOWED THE PASSENGER AIRBAG STATUS LIGHT TO BE INTERMITTENT WHEN A PASSENGER WAS SEATED AND THE CAR MOVING. INTERMITTENT AS IN SOMETIMES "ON" AND SOMETIMES "OFF". THIS IS UNACCEPTABLE SO THE CAR WENT TO THE LEXUS DEALER (LEXUS OF CHERRY HILL, NJ) FOR EXTENDED WARRANTY SERVICE. SEVERAL ATTEMPTS (INVOLVING REPLACEMENT PARTS AND CALIBRATIONS, ETC) SINCE THEN TO FIX THE INTERMITTENT PROBLEM HAVE FAILED. WHILE DRIVING ON OCTOBER 31 THE AIRBAG STATUS LIGHT AGAIN SHOWED "OFF" AGAIN, BUT IN TIME RE-SET ITSELF TO "ON". THIS IS THE NATURE OF THE INTERMITTENT PROBLEM. IT IS NOW NOVEMBER 2, 2014, AND THE DEALER CLAIMS THEY HAVE DONE EVERYTHING THEY KNOW TO DO TO FIX THE PROBLEM. AN UNSAFE CONDITION STILL EXISTS. *TR
THE DASHBOARD OF THE VEHICLE HAS BECOME VERY STICKY, MELTING, IN THE HEAT WITH SMALL PIECES OF THE DASHBOARD FALLING OFF. DRIVING IN THE DAYLIGHT COMPROMISES DRIVER SAFETY DUE TO THE GLARE IN THE WINDSHIELD FROM THE WET SHINY LOOK OF THE DASHBOARD IN FRONT OF THE DRIVER REFLECTING INTO THE DRIVERS FIELD OF VISION. THERE APPEARS TO BE A DEFECT IN THE MATERIAL USED BY THE MANUFACTURER IN THE PRODUCTION OF THIS DASHBOARD. NOT ONLY IS IT A DRIVING SAFETY ISSUE BUT IT ALSO DEVALUES THE VEHICLE FOR TRADE OR RESALE. *TR
TOP OF DASHBOARD HAS BECOME VERY SOFT AND STICKY. THE MATERIAL COVERING THE DASHBOARD HAS DETERIORATED. IT IS CAUSING A HIGH SHINE AND GLARE ON THE WINDSHIELD AND MAKING IT DANGEROUS TO DRIVE.
THE DASHBOARD IS MELTING. *TR
WE CURRENTLY HAVE ALLSTATE FOR INSURANCE AND THEY HAVE THIS ITEM CALLED THE DRIVEWISE. THIS DEVICE FITS IN THE OBD II PORT UNDER THE STEERING COLUMN. THIS DEVICE CREATED MULTIPLE COMMUNICATIONS ERRORS WITHIN THE COMPUTERS FOR THE CAR. AFTER READING UP ON THIS, IT SEEMS THAT MANY PEOPLE ARE HAVING THIS ISSUE IN MANY MAKES/MODELS. THE VEHICLE SHIFTED FUNNY INTO ANOTHER GEAR ON ITS OWN. THE INSTRUMENT CLUSTER WAS NOT WORKING AND WOULD NOT LIGHT UP. THE RADIO WOULD NOT WORK AT ALL AND THE SUNROOF WAS MAKING A FUNNY NOISE. THE SPEAKERS WERE MAKING A CRACKLING SOUND AND THE A/C WASN'T WORKING. THE HEATED AND COOLED SEATS WERE NOT WORKING. AFTER BRINGING THE VEHICLE INTO THE LEXUS DEALER THEY COULD SEE THAT THE VEHICLE WAS HAVING MULTIPLE COMMUNICATIONS ISSUES BETWEEN THE COMPUTER SYSTEMS. THIS DEVICE IS A SAFETY CONCERN AND WE WILL NOT CONTINUE USING IT. EVERYTHING IS BACK TO NORMAL NOW THAT THE DEVICE HAS BEEN REMOVED. HAD WE NOT BEEN PROACTIVE ABOUT THIS, THE DEVICE COULD HAVE CAUSED AN ACCIDENT. POTENTIALLY HARMING SOMEONE. THIS IS A VERY SERIOUS CONCERN WE HAVE AND I FEEL THAT SOMEONE SHOULD DO MORE RESEARCH ON THE PRODUCT. *JS
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH AROUND A CURVE, THE VEHICLE ERRONEOUSLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SLOWED DOWN. THE VEHICLE THEN RESUMED NORMALLY. THE CONTACT MENTIONED THAT FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN ENGINEER TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 23,800.
TL* THE CONTACT OWNS A 2008 ES 350 LEXUS. WHILE DRIVING 15 MPH, AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE SUDDENTLY ACCELERATED EXCESSIVELY AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO DAMAGE TO THE VEHICLE, NOR WERE THERE ANY INJURIES. THE CONTACT'S VEHICLE SUSTAINED MINOR DAMAGE. HE NOTIFIED THE INSURANCE COMPANY WHEN THE CRASH OCCURRED. THERE WAS NO POLICE REPORT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 43,000.
THE PASSENGER SIDE WINDOW GLASS POPPED OUT WHILE MY WIFE WAS DRIVING THIS CAR TO SCHOOL TO DROP OFF OUR KIDS. IT DID STARTLE HER BECAUSE OF THE NOISE. SHE WAS ALERT ENOUGH AND ANY ACCIDENT WAS AVOIDED. I GOT THE CAR CHECKED OUT BY A LEXUS DEALER AND THEY SAID THAT IT WAS DUE TO A FAULTY PLASTIC TAB THAT BROKE AND THE ENTIRE GLASS ASSEMBLY NEEDS TO BE REPLACED (EVEN THOUGH THERE IS NOTHING WRONG WITH THE GLASS ITSELF) THIS IS A KNOWN PROBLEM IN LEXUS AS ACKNOWLEDGED BY A TSB (TECHNICAL SERVICE BULLETIN) L-SB-0003-09 ISSUED BY THEM ON JANUARY 26, 2009. THE CAR WAS STILL UNDER WARRANTY AT THAT TIME, BUT THEY FAILED TO INFORM ME ABOUT THIS POTENTIAL PROBLEM. *TR
WHILE STOPPING FOR GAS, TRIED TO RAISE WINDOW TO WASH IT AND IT CAME OFF TRACK. TRIED AGAIN AND STILL OFF TRACK. MANAGED TO GET IT RAISED AND IN CLOSED POSITION BUT NOW THE SAME THING WILL HAPPEN AGAIN AS SOON AS I TRY TO LOWER IT. *TR
MY PASSENGER SIDE FRONT WINDOW WILL NOT ROLL UP PROPERLY. APPARENTLY THE PLASTIC CLIP BROKE OFF AND THE ENTIRE WINDOW HAS TO BE REPLACED. THIS IS DEFINITELY A DEFECT BY LEXUS. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THIS. LEXUS IS CHARGING 700 DOLLARS TO FIX. I WILL NOT BUY ANOTHER LEXUS OR RECOMMEND ONE TO ANYONE BECAUSE LEXUS SHOULD TAKE OWNERSHIP FOR THIS ONE. *TR
WHILE DRIVING ON THE HIGHWAY AT 60 MILES / H MY DRIVERSIDE WINDOW SUDDENLY FELL DOWN WHICH SERIOUSLY DISTRACTED ME AND WHICH ALMOST RESULTED IN A COLLISION WITH ANOTHER CAR. FEEDBACK FROM LEXUS IS THAT THE PLASTIC TABS THAT HOLD THE WINDOW DISINTEGRATE OVER TIME AND AS A RESULT THE ENTIRE WINDOW WILL NEED TO BE REPLACED. IT'S CLEARLY A SAFETY HAZARD AND SHOULD PRO-ACTIVELY BE ADDRESSED BY LEXUS. *TR
REAR SEAT BELT (2) UNABLE TO FASTEN INTO BUCKLE.. IT IS DEFECTIVE. *TR
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THERE WAS FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE WAS AN OIL LEAK AND ADVISED HER THAT THERE WAS A MANUFACTURER'S RECALL FOR THE FAILURE. THE VEHICLE WAS REPAIRED FREE OF CHARGE UNDER THE MANUFACTURER'S RECALL. AFTER REPLACING THE COMPONENT IN THE RECALL THE MECHANIC ADVISED HER THAT THE OIL LEAK CAUSED DAMAGE TO HER DRIVE BELT AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE DRIVE BELT. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,375. THE CURRENT MILEAGE WAS APPROXIMATELY 85,005.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Lexus ES350 → · Every ES350 year → · How the figures are calculated →