Page 2 of 6 · complaints 51–100 of 255

2008 Lexus ES350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Air Bags
Filed Jul 6, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF RIVERSIDE (3150 ADAM ST, RIVERSIDE, CA 92504, (951) 353-0903) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 29, 2017IL

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MCGRATH LEXUS OF WESTMONT, IL 60550 PHONE: 630-706-3090) ADVISED THAT PARTS WERE UNAVAILABLE, AND THE CONTACT WAS NUMBER FOUR ON THE WAITING LIST. THE MANUFACTURER WAS NOTIFIED THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/08/17*LJ THE CONUSUMER STATED THAT THE AIR BAG WAS REPLACED. UPDATED 10/6/2017*JS

Air Bags
Filed Jun 27, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO LEXUS OF MT KISCO (275 KISCO AVE, MT KISCO, NY 10549) WHO STATED THAT THEY HAD NO INFORMATION YET AND THE CONTACT WOULD POTENTIALLY RECEIVE ANOTHER LETTER IN SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 26, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF MOBILE) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 20, 2017MD

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF ROCKVILLE, MARYLAND WAS CONTACTED ABOUT THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 14, 2017OK

TAKATA RECALL - RECEIVED A RECALL NOTICE 6 MONTHS AGO. TO DATE ESKRIDGE LEXUS DEALERSHIP SAYS THERE IS NO REMEDY. ALSO, INQUIRING ABOUT THE 500.00 REBATE FROM THE CLASS ACTION LAWSUIT.

Air Bags
Filed Jun 12, 2017LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (LEXUS OF NEW ORLEANS AT 8811 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 207-3100) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 6, 2017NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FLOW BUICK GMC OF FAYETTEVILLE; 5264 RED TIP RD, FAYETTEVILLE, NC 28314; (910) 222-9217) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 31, 2017CA

CALLED LEXUS STEVENS CREEK (408-330-3000)FOR SERVICE. ALWAYS TOOK THEM FEW WEEKS TO MAKE AN APPT. ONE APPT WAS MADE IN MAY BUT WE WERE LATE SO DIDNT MAKE IT. I MADE ANOTHER APPT IN THE MIDDLE OF MAY AND GOT SCHEDULED AN APPT 0N 6/3/17. NOW THEY TOLD US THE APPT WILL BE CANCELLED DUE TO NO PART AVAILABLE. I ASKED WHAT WILL BE THE TIME FRAME, THEY SAID AT LEAST FEW MORE WEEKS N THEY WILL CALL US, MEANS IT WILL TAKE ANOTHER FEW MORE WEEKS FOR THEM TO MAKE AN APPT FOR US. I ALSO ASKED THEM IF OTHER LEXUS DEALERS HAVE THE AVAILABLE PART, THEY SAID I HAD TO CHECK IT ON MY OWN...IT SEEMS THEY DON'T REALLY CARE FOR OUR SAFETY EVEN THOUGH IN THE RECALL LETTER, IT SAID ITS NOT SAFE FOR US TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. WHAT SHOULD WE DO? PLEASE ADVISE. THANK YOU.

Air Bags
Filed May 19, 2017IA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY EXPECTED PARTS TO BECOME AVAILABLE SEPTEMBER OF 2017. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/23/17*LJ THE CONSUMER STATED IT WAS UNREASONABLE TO EXPECT AN OWNER TO NOT USE THE FRONT THE SEAT. UPDATED 09/07/2017*JS

Air Bags
Filed May 15, 2017MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 11, 2017ME

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 8, 2017NC

TAKATA RECALL. STILL NOT RESOLVED. IT HAS BEEN OVER 11 MONTHS SINCE THE RECALL AND HAVE RECEIVED NO INFORMATION ON WHEN THE CAR WILL BE FIXED.

Air Bags
Filed May 8, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 4, 2017WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 1, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 1, 2017TN

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 28, 2017AK

TAKATA RECALL MY WAS IMPORTED FROM USA TO SAUDI ARABIA HOW CAN I MAKE CONTACT BETWEEN DEALERS TO CHANGE AIR BAG AND ALSO I HAVE STICKY DASHBOARD THAT HAVE TSIB

Air Bags
Filed Apr 26, 2017IL

LETTER FROM CONSTITUENT RE REGARDING THE REPLACEMENT OF THE TAKATA FROM PASSENGER AIRBAG INFLATOR IN HER LEXUS ES350. *LD THE CONSUMER REQUESTED THAT THE DEALER BE AUTHORIZED TO REMOVE THE AIRBAG FROM THE FRONT PASSENGER SEAT SIDE OF THE VEHICLE OR, DIRECT LEXUS TO REPLACE THE AIRBAG FROM A NEW LEXUS VEHICLE *JS.

Air Bags
Filed Apr 24, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 AND 17V006000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 24, 2017LA

TAKATA RECALL. IT HAS BEEN ABOUT 6 MONTHS SINCE WE WERE NOTIFIED ABOUT THE AIR BAG RECALL. WE KEEP CALLING OUR LOCAL DEALER TO GET AN ESTIMATED DATE THAT THE AIR BAGS WILL BE REPLACED AND ALL WE GET IS ' WE WILL CALL YOU WHEN GET THEM TO SCHEDULE THE REPAIRS'. WHY IS IT TAKING SO LONG?!?!?!?!?! I DIDN'T PURCHASE THE CAR FROM THAT DEALER SO I WONDERING IF THEY ARE PUTTING MY SAFETY BEHIND THE SAFETY OF THE LEXUS OWNERS WHO PURCHASED A CAR FROM THEIR STORE EVEN IF THEIR CAR WAS PURCHASED AFTER MINE'S. I AM TIRED OF THE INCONVENIENCE OF RIDING IN THE BACK SEAT - AS ADVISED BY THE RECALL LETTER - AND TIRED OF ASKING FRIENDS AND FAMILY TO RIDE IN THE BACK SEAT EVEN WHEN THERE ARE ONLY TWO OF US IN THE CAR. I WOULD LIKE AN EXPLANATION OF THE LOCAL LEXUS DEALER ON HOW THEY SCHEDULE THE REPAIRS. HOW DO THEY PRIORITIZE THEIR CUSTOMERS TO DETERMINE WHO WILL BE SERVICED AND MADE SAFER. THIS IS TOTALLY UNACCEPTABLE. NONE OF US AFFECTED BY THIS ISSUE SHOULD HAVE HAD TO WAIT AT ALL!!L

Air Bags
Filed Apr 21, 2017IA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Air Bags
Filed Apr 19, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 19, 201723,407 milesVA

TAKATA RECALL. ALMOST A YEAR HAS PASSED AND NOTHING HAS HAPPENED BUT I CAN'T CARRY PASSENGERS IN THE FRONT SEAT, MEANWHILE MORE AND MORE CARS ARE BEING RECALLED. DEALER CLAIMS TO HAVE NO INFORMATION WHEN OR IF THIS WILL BE RESOLVED.

Air Bags
Filed Apr 13, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 13, 2017CA

TAKATA RECALL WE WERE FIRST NOTIFIED OF THE PROBLEM VIA LETTER FROM LEXUS, INC., ON JULY 17, 2016. WE HAVE NOT BEEN ABLE TO DRIVE THE CAR WITH A PASSENGER IN THE FRONT PASSENGER SEAT SINCE THEN. ON APRIL 13, 2017, NINE MONTHS LATER, WE RECEIVED ANOTHER LETTER FROM LEXUS THAT THEY WOULD REPLACE THE DEFECTIVE PARTS, AND TO CALL OUR DEALER TO SET UP AN APPOINTMENT. WHEN WE CALLED LEXUS KEARNY MESA, THEY TOLD US THEY DON'T HAVE THE PARTS, AND THEY WOULD CALL US WHEN THEY GET THEM. NINE MONTHS? TOTALLY UNACCEPTABLE.

Air Bags
Filed Apr 13, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 10, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 6, 2017CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/01/17*LJ *AS

Air Bags
Filed Apr 4, 2017CA

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 4, 2017WI

TAKATA RECALL: I WAS NOTIFIED OF THIS RECALL ON JAN. 9, 2017. IN THE NOTIFICATION I WAS WARNED NOT TO HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT UNTIL A REMEDY IS DEVELOPED. IT IS NOW APPROACHING 90 DAYS WITHOUT ANY REMEDY NOTIFICATION. I THINK THIS IS A BIT EXCESSIVE AND CERTAINLY OUTRAGEOUS FOR SOMEONE WHO PURCHASED A LUXURY AUTOMOBILE AND IS NOW UNABLE TO HAVE MY WIFE RIDE IN THE FRONT PASSENGER SEAT.

Air Bags
Filed Apr 3, 2017FL

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 3, 2017MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/12/17*LJ UPDATED 05/26/2017*JS

Air Bags
Filed Mar 31, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 29, 2017CA

TAKATA RECALL MY DEALER STATES THAT, AS OF TODAY 3/29/2017, THEY HAVE NOT RECEIVED THE REPLACEMENT PARTS FOR ES350 MODELS. I HAVE NOT HAD AN INCIDENT BUT I AM VERY CONCERNED ABOUT THE LONG DELAY IN CORRECTING THE PROBLEM, AND LIVE IN CALIFORNIA WHERE THE DEGREDATION OF THE INFLATORS IS MOST LIKELY DUE TO CLIMATE CONDITIONS.

Air Bags
Filed Mar 28, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 28, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 28, 2017CA

TAKATA RECALL

Air Bags
Filed Mar 22, 2017MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 20, 2017KY

TAKATA RECALL-I RECEIVED NOTIFICATION IN MAY OF 2016 AND WAS TOLD THAT I WOULD BE NOTIFIED THAT AIRBAG WOULD BE REPLACED AS PART BECAME AVAILABLE. I HAVE BEEN WAITING PATIENTLY, BUT HAVE BEEN TOLD REPEATEDLY BY LOCAL LEXUS DEALER THAT PART IS STILL NOT AVAILABLE AND IT HAS BEEN ALMOST A YEAR NOW. I FIND THIS TO BE UNREASONABLE, ESPECIALLY SINCE NO ONE CAN OCCUPY THE FRONT PASSENGER SEAT.

Air Bags
Filed Mar 17, 2017MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 17, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 17, 2017AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 9, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 6, 2017WA

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 6, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Mar 2, 2017CA

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other3 injured
Filed Mar 2, 2017TX

I PURCHASED THE LEXUS 3/2016 AND I HAVE BEEN HAVING MEDICAL PROBLEMS FROM THE MOLD/MILDEW AND TOXIC ALUMINUM HYDROXIDE THAT WAS SPRAYED ON THE HVAC BY LEXUS TO KILL THE MOLD ISSUE. I HAVE BEEN GOING TO THE DOCTOR SINCE 7/2016 FOR ILLNESS THAT STARTED OUT WITH TIGHTENING OF THE THROAT AND TONGUE, FREQUENT URINATION AND VERY YELLOW, DIFFICULTY BREATHING, HIGH BLOOD PRESSURE 130/80 BEFORE I PURCHASED CAR MY BLOOD PRESSURE WAS 120/60, BLURRED VISION, METALLIC TASTE ON MY TONGUE AND BURNING SENSATION ON MY TONGUE THAT DOESN'T GO AWAY, DIZZINESS. I HAVE HAD THE CAR FOR LESS THAN A YEAR AND I STOPPED USING THE AIR BECAUSE IT IS A SAFETY ISSUE AND MY HEALTH IS AT STAKE. I HAVE KIDS WHO RIDE IN THE CAR FROM 5YEARS OF AGE TO 12 YEARS AND THERE HEALTH IS AFFECT TOO. THE MOLD PRODUCES A GAS OF MYCOTOXINS WHICH CAN BE TRAVEL TO MAJOR ORGANS LUNG, LIVER, AND BRAIN. THESE CARS NEED TO BE RECALLED AND LEXUS OF AUSTIN IN AUSTIN, TEXAS REFUSES TO DO ANYTHING ABOUT MY COMPLAINTS. DON'T LET SOMEONE DIE BEFORE THIS GET TAKEN SERIOUS. THERE ARE MANY REPORTS OF LEXUS/TOYOTA HVAC MOLD ISSUE. ITS NOT JUST THE MOLD THAT IS THE PROBLEM IT IS THE GAS (MYCOTOXINS) YOU ARE MADE TO DRINK EVERYTIME YOU ARE BEHIND THE WHEEL. I DIDN'T BUY THIS CAR TO HAVE MY HEALTH AND MY FAMILY HEALTH TO BE AFFECTED. LEXUS OF AUSTIN TOOK MY MONEY, AND TOOK MY HEALTH TOO. HEALTH ;LEL.E

Air Bags
Filed Mar 1, 2017WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 28, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Lexus ES350 → · Every ES350 year → · How the figures are calculated →