2007 Lexus ES350 complaints

TAKATA RECALL: RECEIVED RECALL FOR MY LEXUS ES 350. IT IS OUR FAMILY VEHICLE WITH ONLY 45000 MILES ON IT. WE HAVE NO OTHER AUTOMOBILE TO SAFELY TRAVEL IN AS A FAMILY. THE CURRENT SOLUTION IS FOR US TO WAIT FOR A SOLUTION? I LIVE IN ALABAMA WHICH IS HOT AND HUMID. I NEED TO KNOW WHAT LEXUS IS GOING TO DO TO PROVIDE MY FAMILY A SAFE AND COMFORTABLE WAY OF TRANSPORTATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RECEIVED A LETTER IN THE MAIL

ON 7/18/16 APPROXIMATELY 1655 I CONTACTED STERLING MCCALL LEXUS, HOUSTON TEXAS REQUESTED AN ALTERNATIVE TRANSPORTATION OPTION OR A LOANER VEHICLE DUE RECALL OF FRONT PASSENGER AIRBAG INFLATOR, AND ALSO STATING THAT I WAS IN ZONE A. NON-USE OF THE PASSENGER FRONT SEAT IS NOT AN OPTION FOR ME AND MY FAMILY. I WAS INFORMED THAT NO LOANER OR REPLACEMENT VEHICLE WOULD BE OFFERED UNTIL PARTS ARE AVAILABLE . REPRESENTATIVE STATED THAT THIS INFORMATION WAS PER SERVICE MANAGER (LARRY). I REQUESTED TO SPEAK TO LARRY AND WAS TRANSFERRED AND A VOICE MESSAGE WAS LEFT. I AM SCHEDULED TO DRIVE OUT OF TOWN WEDNESDAY AND WILL NEED A VEHICLE TO ACCOMMODATE 5 PASSENGERS.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE TRANSMISSION SLIPS BETWEEN GEARS. WHEN YOU ARE DRIVING THE CAR WILL NOT ACCELERATE OR DECELERATE FOR ABOUT 20 SECONDS. IT'S EXTREMELY DANGEROUS BECAUSE YOU LOSE YOUR ABILITY TO AVOID DANGEROUS SITUATION. TOYOTA IS AWARE OF THE PROBLEM, BUT REFUSES TO ISSUE A RECALL.

THE ENGINE MAKES A TICKING NOISE AT STARTUP BECAUSE OF DEFECTIVE VVT-I GEARS. LEXUS IS AWARE OF THE ISSUE (SB0028-09R2) BUT REFUSES TO ISSUE A RECALL FOR THE PROBLEM. THE PROBLEM CAN CAUSE THE CAR TO SUDDENLY LOSE ALL POWER WHILE DRIVING LEADING TO A CRASH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS, BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED AND THE EXTERIOR LIGHTING DIMMED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED; HOWEVER, THE DETAILS OF THE DIAGNOSTIC AND SERVICE COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. AFTER THE VEHICLE WAS PLACED INTO THE PARK POSITION, IT INDEPENDENTLY REVERSED WITHOUT WARNING. THE CONTACT WAS STRUCK BY THE FRONT DRIVER SIDE DOOR, WHICH CAUSED THE VEHICLE TO STOP. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

EXPERIENCED THREE INSTANCES OF UNINTENDED ACCELERATION. THE THIRD INSTANCE OF UNINTENDED ACCELERATION WAS EXTREMELY DANGEROUS AND BRAKES WOULD NOT STOP THE ACCELERATION AND FORWARD MOMENTUM. HAD TO PUT THE CAR INTO NEUTRAL TO STOP THE FORWARD MOVEMENT WHILE APPLYING THE BRAKES. IT STILL TOOK APPROXIMATELY 10 SECONDS FOR THE THROTTLE ACCELERATION AND SPINNING TIRES TO STOP. FLOOR MATS WERE ORIGINAL LEXUS INSTALLED CARPET MATS AND CHECKED TO SEE THEY WERE PROPERLY INSTALLED, AND THEY WERE. AFTER THE FIRST INSTANCE OF THE UNINTENDED ACCELERATION, I WAS DILIGENT IN ENSURING MY FOOT WAS IN THE MIDDLE OF THE BRAKE PEDAL AND NOT INADVERTENTLY ON THE ACCELERATOR. THE FACT THAT IT OCCURRED TWO MORE TIMES, WITH THE LAST INSTANCE BEING QUITE SEVERE WHILE I PROPERLY APPLIED THE BRAKES POINT TO A PROBLEM WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. REPORTED THE INCIDENT TO LEXUS AND ALLEGEDLY THEY WILL INVESTIGATE. I NEVER RECEIVED ANY RECALLS ON THIS VEHICLE FROM LEXUS AND HAD THE VEHICLE SERVICED EVERY 5K MILES AND THE DEALERSHIP NEVER MENTIONED NOR TOOK ACTION ON THE RECALL SPECIFIED IN NHTSA CASE NUMBER 09V388000.

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07E082000 (EQUIPMENT) AND 09V388000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS NOT AVAILABLE.

AIR CONDITIONING EVAPORATOR IS LEAKING.

WHILE DRIVING, SOMETIMES, 'DOOR OPEN' ICON SHOWS RIGHT FRONT DOOR OPEN AND ALL DOORS UNLOCK, EVEN THOUGH THE DOORS ARE PROPERLY LOCKED. I STOP THE CAR, RE-CLOSE THE RIGHT FRONT DOOR AND MOVE ON. IT HAPPENS OFTEN. FIRST I NOTICED IN JUNE 2015. TOOK THE CAR FOR REPAIR AT LEXUS. PROBLEM PERSISTS.

MELTING DASH. DASH IS CHIPPING AWAY ALSO AND IS STICKY AND WHEN TOUCHED , LEAVES BLACK RESIDUE ON WHATEVER TOUCHES IT. GIVES OFF A BLINDING GLARE AT CERTAIN TIMES.

EXTERIOR LIGHTS ON LOW BEAM INTERMITTENTLY GO OFF, FIRST ONE SIDE THEN SOMETIMES THE OTHER, I WAS ONCE TRAVELING ON THE INTERSTATE AT NIGHT 70 MPH AND THEY BOTH WENT OUT. ONCE I PULLED OVER AND TURNED THEM ON AND OFF SEVERAL TIMES THEY CAME BACK ON AND ABOUT 10 MILES DOWN THE ROAD THE RIGHT ONE WENT OUT AGAIN. THIS HAS BEEN GOING ON FOR ABOUT 6 MONTHS. MY MECHANIC REPLACED THE BULBS AND CHECKED FUSES. IT'S STILL HAPPENING. ODDLY, WHEN THE HEADLIGHT GOES OUT THE INDICATOR LIGHT ON THE DASH DOESN'T LIGHT UP EITHER. SOMETIMES I'D DROVE THE CAR INTO WORK AND SOMEONE WOULD SAY I HAVE A HEADLIGHT OUT AND I'D TAKE IT TO MY MECHANIC (WHICH HAPPENED MORE THAN I CAN SAY) AND THEY WOULD BE FINE, UNTIL THE NEXT TIME. THIS IS A SERIOUS SAFETY ISSUE AND I'M NOT SURE IF MY CAR WILL PASS THE ANNUAL INSPECTION. THERE'S ONLY 81,000 MILES.

WHEN TURNING, THE 'DOOR OPEN' LIGHT COMES ON AND ALL FOUR DOORS UNLOCK. THIS HAS BEEN HAPPENING FOR ABOUT 2 WEEKS. BEFORE THIS, ONLY LIGHT WILL COME.

I WAS DRIVING AND PULLED UP NEXT TO ANOTHER CAR AS I PULLED OFF THE HIGHWAY, WHEN THE DRIVER MOTIONED TO ME FOR DIRECTIONS I IMMEDIATELY TRIED TO ROLLED THE WINDOW DOWN TO SPEAK TO RGE PERSON. THE PASSENGER SIDE WINDOW MAKES A POPPING SOUND AND SOUNDS LIKE IT JUMPS OUT OF THE TRACK. THIS PREVENT OPENING AND CLOSING THE WINDOW. I JUST PURCHASED THE CAR FROM JM LEXUS AND NOW TOLD. HAVE TO PAY OVER $800 TO REPAIR IT. I HAD A BAD EXPERIENCE WITH THE SALESMAN WHEN WE MADE THE PURCHASE WHICH MADE ME SWEAR OFF PURCHASING ANOTHER VEHICLE THROUGH THEM OR EVEN RECOMMENDIBG THEM. THIS IS MY THIRD PURCHASE THROUGH THEM I SHOULD HAVE LISTENED TO MY INSTINCT. . I PARKED MY CAR IN PARKING GARAGE OR ON THE STREET. WHEN I RETURN I NOTICED THE INTERIOR DASH MELTS AND PEELS WHEN THE TEMPERATURE RAISES.

MELTING DASHBOARD-HAVE ASKED IT TO BE REPLACED SEVERAL TIMES. THE FIRST COUPLE OF TIMES I WAS TOLD IT WASN'T COVERED. YESTERDAY I WAS TOLD IT IS COVERED BUT COULD TAKE YEARS TO GET THE PARTS IN. I'VE BEEN ASKING ABOUT IT FOR SEVERAL YEARS AND NOW THE REFLECTION FROM THE GOOEY MELTING DASH IS OBSCURING MY VISIBILITY ON SUNNY DAYS. I LIVE IN FLORIDA SO MOST DAYS ARE SUNNY DAYS. NOTHING HAS HAPPENED YET BUT I DON'T WANT TO WAIT FOR A CRASH TO GET IT REPAIRED.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT ALL THE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.

WITHIN HAVING MY BRAND NEW LEXUS A FEW YEARS, THE SEATS STARTED COMING APART. I TOOK THE VEHICLE TO LEXUS, THEY TOLD ME MY WARRANTY DOES NOT COVE COSMETICS. I TOLD THEM FOR THE COST OF THE VEHICLE MY SEATS SHOULD NOT BE DETERIORATING THIS SOON. YOU CAN SEE THE COTTON STUFFING THROUGH THE SEATS. MY DASHBOARD IS ALSO MELTING. IT IS STICKY AND NASTY FEELING. IT LOOKS LIKE SOMEONE HAS STUCK HOLES IN IT. IT IS GROSS. I FEEL ASHAMED IN DRIVING THIS CAR. *TR

HOOD HAS COMPLETELY FADED. ACCORDING TO BODY SHOPS, MUST BE A DEFICIT. GLOSS ON TOP OF HOOD COMPLETELY GONE. CAR WAS ONLY 3 YEARS OLD. THIS SHOULD NOT HAPPEN TO A LEXUS. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. MA 08/10/15 UPDATED 10/06/2017*CN

THE CAR ACCELERATION IS OUT OF CONTROL. THIS HAS BEEN GOING ON FOR 4 YEARS NOW. MY CAR WAS 2 YEARS OLD WHEN IT STARTED. I HAVE TAKEN THE CAR TO SEVERAL LEXUS DEALERSHIPS AND THEY PLAYED AS IF I WAS CRAZY OR IF I WAS IMAGINING THE PROBLEM. MY DAUGHTER AND I WAS ALMOST EJECTED FROM THE CAR WHILE I WAS TRAVELING AT A HIGH RATE OF SPEED. THE CAR CAUSED US TO HIT OUR HEADS AGAINST THE WINDSHIELD. I'M TERRIFIED OF DRIVING THE CAR BUT I HAVE NO OTHER MEANS OF TRANSPORTATION. THE HEAD MECHANIC AT AN ALEXANDRIA LEXUS TOLD ME THAT THIS HAS HAPPENED REPEATED ON MY MAKE AND MODEL OF CAR. HE SAID, AT ONE POINT LEXUS WAS FIXING THE CAR BUT HAVE SINCE STOPPED. I TOLD HIM THIS WAS NOT FAIR TO ME. I FEEL MY LIFE AND MY FAMILIES LIFE IS IN DANGER. I PAID LOTS OF MONEY FOR WHAT IS SUPPOSE TO BE A QUALITY VEHICLE AND ITS TOTALLY UNSAFE. AFTER SPEAKING WITH THE SUPERVISOR I BEGIN TO RESEARCH MY PROBLEM MORE. I'M NOT THE ONLY ONE WITH THIS PROBLEM. DOES SOMEONE HAVE TO DIE BEFORE THIS PROBLEM IS RESOLVED? I'M SHARING THIS INFORMATION WITH MY FAMILY. IF ANYTHING HAPPENS TO ME IN THIS VEHICLE, I WANT LEXUS HELD RESPONSIBLE. I HAVE CALLED THE CORPORATE OFFICE AND THE YOUNG LADY ON THE PHONE WAS RUDE AND NASTY. SHE TOLD ME SHE WAS LEXUS AND SHE WAS NOT GOING TO HELP ME AT ALL. THE RPM ON THE VEHICLE SWING ALL THE WAY TO THE RIGHT AND THE VEHICLE DOES NOT MOVE. WHEN THE VEHICLE MOVES, IT SHOTS LIKE ITS BEING FIRED OUT OF A CANNON. THIS IS DANGEROUS. I'M AFRAID!!! BUT I HAVE NO OTHER CAR TO GET TO WORK.

I HAVE A CURVED MIRROR ON THE PASSENGER SIDE OF THE AUTO. THE MIRROR IS DISTORTED. THE OBJECTS IN THE MIRROR ARE CLOSER THAN THEY APPEAR. IT IS DANGEROUS AND MISLEADING. IT CAUSES BACKING UP AND LANE CHANGE ACCIDENTS I JUST RECEIVED A NEW PATENT THAT USES A FLAT MIRROR ON BOTH SIDES OF THE VEHICLE. IT IS CALLED THE "SEE MORE SWITCH" IT IS AN " AUTOMOTIVE SIDE MIRROR CONTROL SYSTEM" WITH NO BLIND SPOTS (PERFECT VIEW) THIS SYSTEM IS AUTOMATIC IN DRIVE AND REVERSE. IT IS AVAILABLE FOR SALE OR LEASE

I HAD AN ACCIDENT THAT WAS VERY SEVERE AND AIRBAGS DID NOT DEPLOY. I FILED A COMPLAINT WITH LEXUS AND DID NOT GET A SATISFACTORY ANSWER. I FELT THE IMPACT THROUGH THE STEERING WHEEL. ALL I WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY. PLEASE HELP ME WITH THAT. *TR

DASHBOARD MELT WHEN THE TEMPERATURE REACH 80 DEGREE WHICH IS MOST DAYS OF THE YEAR IN FLORIDA, COUPLE OF MONTH AGO THE MELTING DASHBOARD IS CAUSING A SEVERE GLARE THAT MAKE VISIBILITY DIFFICULT, AS A RESULT IT IS A HAZARD TO DRIVE THIS CAR EVERY DAY OR FOR MORE THAN ONE HOUR AT THE TIME OR THE TEMPERATURE IS 80 DEGREE OR HIGHER. LEXUS REFUSED TO REMEDY THE DEFECT IN THE PAST AND NOW THAT MANY PEOPLE ARE COMPLAINING LEXUS IS SAYING THE DO NOT HAVE ENOUGH PARTS TO REPLACE ALL THE MELTING DASHBOARD. MEANWHILE I CAN BE KILLED IN A CAR ACCIDENT AND LEXUS COULD CARE LESS. I HAVE THREE YOUNG CHILDREN, SAFETY AND VISIBILITY ARE ESSENTIAL TO DRIVE MY CAR. I NO LONGER FEEL SAFE IN MY LEXUS ES350 2007 AND I LOST MY TRUST IN THE BRAND NAME. I NEED YOUR HELP IN REMEDY MY HAZARD/SAFETY ISSUE CAUSED INTESTINALLY BY LEXUS KNOWING FLORIDA HAS A HIGHER TEMPERATURE THAN MOST OTHER STATES. *TR

OIL DUMPED OUT CROSSING A VERY LONG BRIDGE & ENGINE FROZE UP/STEERING HARD TO CONTROL...DUE TO A DEFECTIVE VVTI_OIL HOSE RUPTURING..BOTH LEXUS & TOYOTA WERE AWARE OF THIS PROBLEM & HAD ISSUED A "LIMITED SERVICE CAMPAIGN" THAT ENDED ON MARCH 31, 2013..BOTH REFUSED TO FIX MY CAR THAT WITH RENTAL CARS, COST ME APROX. $7,000.00..THIS WAS A RUBBER HOSE, THAT BOTH MFGS. KNEW ABOUT AND BOTH CO.CONTINUED TO REPLACE THESE FAULTY HOSES, WITH ANOTHER "RUBBER HOSE", EVEN THO' THERE WAS & STILL IS A METAL HOSE THAT IS RECOMMENDED!! I HAD POSTED THIS PROBLEM WITH YA'LL, SHORTLY AFTER, BUT, DO NOT FIND RECORDS OF.. BUT, APPROX. 2 WEEKS AGO, I RECEIVED A NOTIFICATION FROM LEXUS STATING," THEY HAD DECIDED TO RE-OPEN THIS "LIMITED SERVICE CAMPAIGN" TO EXTEND TO DEC. 31, 2021..A DAY TOO LATE & ALOT OF $$$$& TIME SPENT..EVEN THO' LEXUS SAID THEY WOULD CONSIDER REIMBURSEMENT ON CARS, LIKE MINE THAT ALREADY HAD BEEN REPAIRED. LEXUS IS ONLY DOING THIS, AGAIN, BECAUSE I AM 100% SURE THAT ALL THE MANY MANY LEXUS & TOYOTA CAR OWNERS THAT HAD THEIR HOSES REPLACED BACK IN 2013 AND PRIOR ARE NOW EXPERIENCING WHAT I HAD TO GO THRU: ENGINE DIED, ALMOST RAN OFF THE BRIDGE AND SPENT WEEKS WITHOUT A CAR..HAD TO RENT. I ASK FOR YOU TO PLEASE GO BACK AND RESEARCH THIS FAULTY VVTI_OIL HOSE ON BOTH LEXUS & TOYATA CARS..THERE ARE THOUSANDS, ESPECIALLY WITH TOYOTA!!! ALL YOU HAVE TO DO IS GOOGLE VVTI-OIL HOSE AND YOU WILL SEE.. THANK YOU IN ADVANCE!! *TR

DASHBOARD MELTING. *TR

DASHBOARD IS MELTING WHICH MAKES IT DIFFICULT TO SEE DUE TO THE GLARE. BUGS AND DIRT ARE NOW STUCK ON THE DASHBOARD THAT YOU CANNOT CLEAN. I NOW HAVE PLASTIC CONTAINERS TO DECREASE THE GLARE. MY LEXUS DEALER WAS TO SEE IF HE COULD GET ME SOME ASSISTANCE ON GETTING THIS FIX IN SEPT. 2013; NO WORD TO-DATE. THIS IS A MAJOR HAZARD BOTH DAY AND NIGHT (GLARE FROM STREET LIGHTS). *TR

MY DASHBOARD HAS BEEN MELTING, STICKY AND PIECES HAVE BEEN FALLING OFF SINCE 2011. I HAVE REPORTED IT TO LEXUS AND THEY SAID NOW THAT MY CAR IS OUT OF WARRANTY THEY WON'T COVER IT, EVEN THOUGH THERE WAS A MEMO RELEASED IN 2010 TO REPLACE DASHBOARDS IF THEY WERE UNDER WARRANTY. MINE WAS NEVER REPLACED AND LEXUS IS CLAIMING THEY HAVE NEVER HEARD OF THIS MEMO. *TR

THE DASHBOARD IS MELTING THIS IS A SAFETY HAZARD BECAUSE OF THE GLARE. I BROUGHT IT TO LEXUS IN VIERA FL AND TWICE THEY SAID THEY WILL DO NOTHING ABOUT IT. *TR

DASHBOARD HAS BEEN DETERIORATING FOR PAST TWO YEARS. IT IS STICKY AND GLOSSY CAUSING LIGHT TO GLARE OFF THE DASH ONTO THE WINDSHIELD. THIS INTERFERES WITH THE DRIVER'S ABILITY TO SEE THE ROAD AND IS A HAZARD. *TR

HELLO, WE OWN A 2007 LEXUS SEDAN AND LOVE EVERYTHING ABOUT THE CAR EXCEPT FOR THE DASHBOARD. IT HAS STARTED TO MELT AND HAVE BECOME STICKY. THE REASON FOR MY COMPLAIN HERE IS BECAUSE IT HAS BECOME A DRIVING HAZARD SINCE THE SUN IS ALWAYS BRIGHT IN TEXAS AND THE STICKY DASHBOARD GLARES ONTO MY WINDSCREEN MAKING DRIVING REALLY DIFFICULT AND WANTED TO FILE A COMPLAIN SINCE I TRIED TO GET IT FIXED FROM LEXUS AND THEY ARE CHARGING ME $1000 FOR REPLACING IT. IT IS MANUFACTURERS DEFECT AND I AM NOT READY TO PAY FOR THEIR MISTAKE. THE FACT IS I STILL HAVE EXTENDED WARRANTY WITH LEXUS BUT DASH IS NOT COVERED IN THAT. PLEASE LOOK INTO THIS MATTER. *TR

THE DASHBOARD MELTING AND GETS SHINY AND STICKY IN THE SUN MAKES DRIVING IT WITH GLARE. *TR

THE ENTIRE DASHBOARD ON MY VEHICLE IS MELTING. THE CAUSE IS UNKNOWN BUT IT APPEARS TO BE A MATERIAL, OR MATERIAL PROCESS, ISSUE. THE SHINY BLACK MELTING DASHBOARD IS HIGHLY REFLECTIVE. IT IMPAIRS MY VISION ON A SUNNY DAY. I'VE TRIED MANY DIFFERENT TYPES OF SUNGLASSES TO TRY TO MAKE IT EASIER ON MY EYES, BUT NOTHING SEEMS TO HELP. I HAVE TALKED TO LEXUS, THEY AGREED THAT IT'S A PROBLEM BUT THEIR OFFER TO "HELP" PAY FOR THE REPAIR WAS NOT ACCEPTABLE (50% OF ~$3200.00). THE MELTING PROCESS BEGAN ABOUT 2 YEARS AGO, IT WAS A LOCAL PROBLEM (REFLECTIONS ONLY AT CERTAIN SUN ANGLES). CURRENTLY, THE ENTIRE DASHBOARD IS MELTED (REFLECTIONS ALL DAY WHEN THE SUN IS OUT). THANKS! *TR

DASHBOARD IS MELTING CAUSES STICKY DASH AND CAUSES GLARE OFF WINDSHIELD; MAKES SEEING EXTREMELY DIFFICULT. *TR

DASHBOARD MATERIAL MELTED CREATING A BLINDING GLARE ON THE INTERIOR OF WINDSHIELD DURING DAYTIME HOURS. DANGEROUS DRIVING CONDITION. *TR

DASHBOARD IS MELTING. CAUSING A DANGEROUS GLARE FROM SUNLIGHT, OTHER DRIVER'S HEADLIGHTS, AND STREET LIGHTS. *TR

DASHBOARD MELTED. *TR

I BOUGHT THIS CAR USED ON MARCH 2010. AT FIRST I THOUGHT THE PREVIOUS OWNER HAD SPRAYED SOMETHING ON THE DASH TO CLEAN IT. THE DASH WAS REFLECTING THE SUN SO BAD THAT WE FINALLY BOUGHT A COVER AND INSTALLED IT. THIS HAS BEEN A LIFE SAVER! I SAW ANOTHER PERSON ON TV WITH THE SAME PROBLEM, AND THIS PROMPTED ME TO DO SOME MORE RESEARCH. IT IS TRUE THAT THE ENTIRE DASH BOARD IS MELTING! I WAS UNDER WARRANTY WHEN I BOUGHT IT AND PAID FOR AN EXTENDED WARRANTY FOR 4 YEARS. MY WARRANTY JUST RAN OUT IN APRIL AND I HAVE NOT RENEWED IT AT THIS TIME. I DID MENTION TO MY LEXUS DEALER ABOUT THE ISSUE WHILE I WAS UNDER WARRANTY, BUT THEY WERE NOT ABLE TO CORRECT IT FOR SOME REASON. EVEN WHEN I TOLD HIM THAT THE GLARE WAS SO BAD, HE STILL COULD NOT REMEDY THE PROBLEM. SO I WOULD LIKE TO ADD MYSELF TO THE NUMBER OF PEOPLE WITH THE SAME CONCERNS AS MINE. *TR

MY LEXUS ES 350 HAS BEEN HAVING A STICKY, MELTING DASHBOARD SINCE 2012, EVERYTHING STICKS TO IT AND ITS COLOR STAINS EVERYTHING IT TOUCHES. *JS

THE MATERIAL THE DASHBOARD IS MADE OF IS MELTING FROM THE HEAT. *JS

FOR THE PAST FEW YEARS, I HAVE NOTICED THAT MY DASHBOARD HAS GOTTEN VERY SHINY AND VERY, VERY STICKY, CAUSING AN UNSIGHTLY MESS AND, WORSE, CAUSING A DISTRACTING REFLECTION ONTO THE WINDSHIELD. I DIDN'T KNOW THE REASON UNTIL RECENTLY WHEN I SAW A REPORT ON THE NEWS OF NUMEROUS OTHER PEOPLE HAVING THE SAME PROBLEM WITH THEIR LEXUS. *JS

VEHICLE DASHBOARD MELTING IN SUN. STARTED ON DRIVERS SIDE NOW EVIDENT ON BOTH DRIVERS AND PASSENGER SIDES. PROGRESSED FROM BEING MERELY STICKY TO CLEARLY MELTING! *JS

ON JULY 24, 2014 I NOTICED THE DASHBOARD ON THE DRIVER SIDE WAS STARTING TO LOOK STICKY AND SHINY LIKE THE PASSENGER SIDE, BUT DIDN'T THINK ANYTHING OF IT UNTIL I STARTED DRIVING AND COULD NOT SEE CLEARLY OUT OF THE WINDSHIELD BECAUSE OF THE GLARE FROM THE STICKY AND SHINY DASHBOARD. AFTER FURTHER RESEARCH I FIND THAT I AM NOT THE ONLY CONSUMER WITH THIS PROBLEM. IN 2012 I FIRST NOTICED THE STICKY AND SHINY DASHBOARD ONLY ON THE PASSENGER SIDE WHICH I'VE MENTIONED THE ISSUE TO THE DEALER WHO STATED HE HASN'T HEARD ABOUT SUCH ISSUE. I WILL BE BRINGING MY CAR IN AS IT IS NOW AFFECTING MY ABILITY TO DRIVE SAFELY BECAUSE OF THE GLARE ON THE WINDSHIELD AND WILL PRESENT THEM WITH THE MANY OTHER COMPLAINTS SEEN HERE. CLEARLY THIS IS A SAFETY HAZARD THAT LEXUS NEEDS TO ISSUE A RECALL ON BEFORE THE ENTIRE DASHBOARD MELTS AND AFFECTS THE AIRBAGS. I HOPE TO SEE A RESOLUTION FOR ALL SOON BEFORE A FATALITY FROM THIS DEFECT BECOMES NATIONAL NEWS AS THE ACCELERATION ISSUE DID. *JS

DASH IS MELTING AND LEXUS OR TOYOTA ARE NOT WILLING TO REPLACE FREE OF CHARGE. I'M THE ORIGINAL OWNER OF THIS CAR AND THE PROBLEM STARTED ABOUT A YEAR AND A HALF AGO. IT'S CAUSING A REFLECTION ON THE DASH BOARD WHICH IS BLINDING AND MAKES IT HARD TO SEE WHILE DRIVING. I'M WORRIED WITH THE FLORIDA HEAT THE DASH BOARD WILL CATCH ON FIRE OR COMPLETELY MELT, OR CAUSE AN ACCIDENT DUE TO THE VISIBILITY ISSUE. *JS

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND CAUSING A GLARE ON THE WINDSHIELD. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD SURFACE BECAME STICKY AND A DISCOLORATION WAS PRESENT DUE TO THE DIRECT SUNLIGHT. THE CONTACT ALSO MENTIONED THAT THERE WAS A GLARE IN THE WINDSHIELD FROM THE DASHBOARD, WHICH DISTORTED THE VISION WHEN DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.