I HAVE CONTACTED THE LOCAL LEXUS DEALER - LEXUS OF THE MONTEREY PENINSULA - NUMEROUS TIMES TO GET THE PASSENGER SIDE AIR BAG REPLACED. THEY KEEP ON TELLING ME A REPLACEMENT IS NOT AVAILABLE.
2007 Lexus ES350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL THE RECALL NOTICE WAS ISSUED IN MAY OF 2016. SEVEN MONTHS LATER, I AM UNABLE TO USE MY VEHICLE FOR MY BUSINESS, UNABLE TO USE THE CAR FOR FAMILY OUTINGS, AND UNABLE TO USE THE CAR FOR ANYTHING ELSE BUT PERSONAL COMMUTING. MORE IMPORTANTLY, THE LACK OF A TIMELY REMEDY HAS RENDERED THE VEHICLE UNSELLABLE. THIS IS ABSOLUTELY UNACCEPTABLE. WE HAVE RECEIVED NO HELP FROM THE LOCAL DEALER AND LEXUS HAS NOT OFFERED TO PROVIDE A LOANER VEHICLE WITH INSURANCE ON THE VEHICLE.
NOTIFICATION FROM LEXUS MAY 23, 2061 OF DEFECTIVE AIRBAG. NO REMEDY AVAILABLE AT THIS TIME 6 MONTHS, 12 DAYS LATER. CAN'T TRANSPORT PASSENGER IN FRONT SEAT AND CAN'T SELL OR TRADE IN VEHICLE.
TAKATA RECALL LEXUS HAS NOT PROVIDED A FIX IN A TIMELY MANNER EXPOSING OCCUPANTS TO INJURY OR SEVERELY LIMITING THE USEFULNESS OF THE AUTO FOR FAMILY USE
CAR CAUGHT ON FIRE AFTER SHUTTING OFF LAST NIGHT. FIRE DEPARTMENT COULD NOT DETERMINE.PROBLEM.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT SENT THE SECOND LETTER INDICATING THAT THE PARTS WERE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL" LEXUS HAS ISSUED THE RECALL NOTICE ON MAY 2016. SIX MONTHS AFTER, NO REMEDY IS YET ANNOUNCED BY LEXUS TO FIX THE PROBLEM. I'M REALLY AFRAID THAT SOMETHING COULD HAPPEN ANYTIME WHEN I HAVE SOMEONE SITTING IN THE PASSENGER SEAT WHILE DRIVING THE CAR. PLEASE HAVE LEXUS FIX THIS ISSUE ASAP. OUR LIVES ARE IN DANGER. NOT ALLOWING ANYBODY TO SIT IN THE PASSENGER SEAT IS NOT A PRACTICAL SOLUTION FOR SUCH A LONG PERIOD OF WAITING TIME. THANK YOU.
TAKATA RECALL; IT'S BEEN NEARLY 6 MONTHS SINCE THE RECALL NOTICE FOR A CAR IN ZONE A AND MY DEALER IS NOT ABLE OR WILLING TO SCHEDULE AIRBAG REPLACEMENT OF THE PASSENGER SIDE AIRBAG; THE IS AN UNREASONABLE DELAY
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB
TAKATA RECALL; CANNOT SAFELY PUT A PASSENGER IN THE PASSENGER SEAT. WHAT SHOULD WE DO??????
TAKATA RECALL - I AM BEING TOLD THAT IT WILL BE THE FIRST QTR OF 2017 BEFORE THEY EXPECT TO HAVE REPLACEMENT PARTS. THAT IS ALMOST A YEAR SINCE THE NOTICE. WE CANNOT USE THIS CAR WITH MORE THAN THE DRIVER ON BOARD. THIS IS AN UNACCEPTABLE DELAY IN GETTING PARTS. HONDA HAD IT DONE IN A MONTH. WE WOULD PREFER NOT TO BE GIVEN A RENTAL CAR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABALE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL ISSUE: LOCAL DEALER IN CA HAS NOT RESPONDED IN A TIMELY MANNER SAYING NO AIR BAGS ARE AVAILABLE; HAS TAKEN NO INTEREST WITH A PRIORITY LIST OR ANY OTHER ACTION, DESPITE MY FINANCIAL NEED TO SELL. FALSELY ASSURED ME FRONT SEAT COULD BE USED BY A PASSENGER, BUT THIS CANNOT BE CONFIRMED ONLINE AND WOULD NOT PROVIDE WRITTEN STATEMENT WHEN CALLED TO CONFIRM. I DO NO UNDERSTAND HOW OTHER PEOPLE WITH OTHER BRANDS, E.G. ACURA, (EVEN NEWER WITH NO PRE-COLLISION FEATURE) HAVE CONTACTED DEALER WHO ORDERED AND REPLACED THE TAKATA AIR BAG. HOW CAN THIS BE EXPEDITED??? THANK YOU *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL: I TOOK MY CAR TO LEXUS 5 MONTHS AGO AND THEY SAID THEY WOULD HAVE A FIX SHORTLY. NOW SOMEONE WAS KILLED BY AN AIRBAG NOT FAR FROM WHERE WE LIVE. IT SEEMS TO ME THAT EVEN ONLY ONE DEATH IS SUFFICIENT TO DEMAND A RECALL, AND IF THEY CAN'T THEN THEY SHOULD DISABLE THE SYSTEM UNTIL THEY CAN.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/17*LJ UPDATED 01/23/17.*JB
TAKATA RECALL ON FRONT PASSENGER AIRBAG. SINCE NOTIFICATION I HAVE BEEN UNABLE TO RIDE FRONT PASSENGERS WITH ME, WHICH IS VERY AWKWARD. NO REMEDY YET AFTER FIVE MONTHS!!!
TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE PULLING INTO A PARKING SPOT AT A VERY LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/21/16*LJ UPDATED 12/27/16.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ UPDATED 12/14/16.*JB
WHEN I BOUGHT THE VEHICLE I WAS TOLD THERE WAS A RECALL.
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/14/16 *BF UPDATED 12/19/16. *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE OVER TWO MONTHS AGO FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL" I RECEIVED NHTSA RECALL NO. 16V-340 ON JUNE 9,2016 STATING THAT THE FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA CAN CAUSE INJURY OR DEATH AND NOT TO DRIVE WITH A PASSANGER IN THE RIGHT FRONT SEAT. TODAY IS SEPT 10, 2016. 90 DAYS AND NOT A WORD FROM LEXUS REGARDING THIS RECALL. WHAT'S UP?
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/17/16*LJ UPDATED 11/30/16.*JB
TAKATA RECALL; THIS RECALL WAS MADE MAY 23, 2016. TODAY IS SEPTEMBER 2, 2016. I LIVE ON THE GULF COAST OF TEXAS WHERE THE TEMPERATURE OFTEN EXCEEDS 95 DEGREES AND HUMIDITY IS EXTREMELY HIGH. THE MANUFACTURE "STILL DOES NOT HAVE A REMEDY FOR THIS DEFECT". IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING THE VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH. THE MANUFACTURER SUGGESTS THAT PASSENGERS SHOULD NOT RIDE IN THE FRONT PASSENGER SEAT OF THE VEHICLE!! THIS IS A RIDICULOUS STATEMENT, AND MAKES THE VEHICLE UNUSABLE FOR THE PURPOSE FOR WHICH IT WAS PURCHASED. NHTSB SHOULD DEMAND THAT LEXUS PROVIDE AN IMMEDIATE REMEDY TO THIS EXTREMELY DANGEROUS SITUATION OR THEY SHOULD BE REQUIRED TO PROVIDE ME WITH AN ALTERNATIVE VEHICLE AT THEIR EXPENSE UNTIL THEY REMEDY THE DEFECT IN MY VEHICLE. TO SUGGEST MY VEHICLE SHOULD NOT BE USED FOR THE PURPOSE OF CARRYING PASSENGERS IS NOT ACCEPTABLE. THEY HAVE KNOWN ABOUT THESE AIRBAG DEFECTS FOR SEVERAL YEARS, AND STILL DO NOT HAVE REMEDIES. LEXUS SHOULD BE REQUIRED TO PROVIDE ME WITH A SAFE AND SERVICEABLE VEHICLE NOW OR REFUND ME THE PURCHASE PRICE OF MY VEHICLE SO I CAN OBTAIN A SAFE VEHICLE FOR MY PASSENGERS AND MYSELF. THANK YOU FOR HELPING ME RESOLVE THIS VERY DANGEROUS ISSUE. *TR
TAKATA RECALL. WE RECEIVED A NOTICE IN THE MAIL ABOUT 6 MONTHS AGO WARNING THE FRONT PASSENGER AIRBAG WAS RECALLED AND IT WAS NOT SAFE TO HAVE SOMEONE SIT IN THE FRONT PASSENGER SEAT. WE ARE A FAMILY OF 5 AND NEED TO HAVE SOMEONE SIT IN THE FRONT PASSENGER SEAT TO GO ANYWHERE. DESPITE REPEATED CALLS TO LEXUS, NO REPLACEMENT AIRBAG HAS BEEN PROVIDED. THE CAR IS EFFECTIVELY USELESS TO US BECAUSE WE CANNOT GO ANYWHERE TOGETHER. LEXUS SAYS THEY WILL NOT REPLACE THE AIRBAG UNTIL WE GET YET A 3RD NOTICE IN THE MAIL. WE CANNOT EVEN USE OUR CAR!
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
LEXUS ADVISES ME NOT TO USE FRONT PASSENGER SEAT MORE THAN A MONTH AGO. THEY STILL DO NOT HAVE AN ESTIMATE OF WHEN THEY CAN FIX IT. SO I AM LEFT WITH A PARTIALLY USABLE CAR FOR AN EXTENDED PERIOD OF TIME WITH NO END IN SIGHT
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION ON MAY 23, 2016 FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL AND ECU. MY AIR BAG LIGHT CAME ON NOT REGISTERING THE PASSENGER SEAT WHEN SOMEONE SITS IN IT. NO OE RARELY SITS IN THAT SEAT, THE TIME TE LIGHT CAME ON NOONE WAS IN IT. THE CAR WAS STILL. WENT TO LEXUS DEALER COST ME 450 FOR THEM TO CALIBRATE IT. STILL ISSUE STATES IT THE ECU BEING FAULTY AND IT COST 2100 TO FIX, FOR A SENSOR THATS CRAZY, THIS IS NOT A TYPICAL WEAR AND TEAR ISSUE, THIS SHOULD BE A RECALL TOO. PAY TOO MUCH FOR A LEXUS TO HAVE FAULTY PART ESPECIALLY SINCE THIS MODEL HAS HAD OVER 5 RECALLS IN THE LAST 10 YEARS SINCE THE CAR WAS MADE RIDICULOUS, THIS SHOULD BE A LEXUS REPAIR NOT CAR PURCHASER.
TAKATA RECALL ALTHOUGH IT IS ABOUT 4 MONTH SINCE THIS RECALL AND ISSUE WAS REPORTED THERE IS NO WORDS YET WHEN THIS ISSUE WILL BE RESOLVED. WE ARE A FAMILY OF 5 AND HAVE TO USE THE FRONT SEAT, BUT ACCORDING TO THE LETTER WE HAVE RECEIVED IT IS VERY DANGEROUS TO SIT ON THE FRONT PASSENGER SEAT. THE AIR BAG LIGHT CAME ON A FEW DAYS AGO. PLEASE, ADVISE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/06/16*LJ *TR
TAKATA RECALL. I RECEIVED NOTICE OF A RECALL ON MY LEXUS IN MAY AND AT THAT TIME THEY RECOMMENDED THAT I NOT CARRY PASSENGERS IN THE FRONT PASSENGER SEAT BECAUSE OF THE AIRBAG ISSUE. IT'S NOW GOING ON SEPTEMBER AND I STILL HAVE NOT BEEN PROVIDED REPAIR OR DEALER INSTRUCTIONS FOR RECALL REPAIRS?
TAKATA RECALL, THIS HAS BEEN SINCE MAY 2016, THREE MONTHS HAS PASSED. IM TOLD BY LEXUS I CANT HAVE A PASSENGER IN THE FRONT SEAT. FOR THREE MONTHS MY FAMILY HAS NOT BEEN ABLE TO UTILIZE THIS CAR . THIS IS UNACCEPTABLE.
TAKATA RECALL - "PASSENGER" AIRBAG MALFUNCTION - LEXUS SENT A LETTER STATING THAT THE PASSENGER AIRBAG IF DEPLOYED EXPLODE AND METAL FRAGMENTS CAN INJURE RIDERS AND CAUSE SEVERE DAMAGE OR DEATH TO THE PASSENGER. I DRIVE FOR LIFT AND REPORTED TO THEM ON 7/27/16 THAT I CAN NO LONGER RIDE A PASSENGER IN THE FRONT SEAT, THEREFORE THEY NEED TO REDUCE MY PASSENGER CAPACITY FROM 4 TO 3. LYFT DEACTIVATED MY DRIVING PRIVILEGES ON 8/5/16 STATING ALL DRIVERS MUST BE ABLE TO CARRY 4 OR 6 PASSENGERS. I WAS APPROVED A CLASSIC DRIVER WHICH CARRIES 4 PASSENGERS). I CONTACTED LEXUS AND WAS TOLD THEY WOULD LOOK INTO GETTING ME A RENTAL. HOWEVER, WHEN I HEARD BACK FROM THEM ON THURSDAY 8/12/16 FOR THE 2ND TIME INFORMING ME THAT THEY ARE UNABLE TO SECURE A RENTAL VEHICLE AND THAT NO CAR RENTAL CO. WILL RENT A VEHICLE TO BE USED AS A TAXI AND THAT THERE ISN'T ANYTHING THEY CAN DO FOR ME. THE REPRESENTATIVE ALSO INFORMED ME THAT THEY WOULD NOT REIMBURSE ME LOSS WAGES. SO FAR I AM OUT OF 7 DAYS PAY. LIFT PROVIDE ME THE ADDITIONAL INCOME I NEED FOR MY COST OF LIVING AS I LIVE ALONE. THE LOSS OF INCOME HAVE ALREADY CAUSED ME FINANCIAL HARDSHIP. MY ESTIMATED MONTHLY EARNINGS HAVE BEEN BETWEEN $800.00 & $1300.00+ SINCE I STARTED DRIVING FOR LYFT.
TAKATA RECALL -- LEXUS ADVISED IN PERSON, AND VIA PHONE, IT IS DANGEROUS AND NOT RECOMMENDED FOR A PASSENGER TO OCCUPY THE PASSENGER SEAT WHICH WILL ACTIVATE THE AIR BAG AND CREATE AN UNSAFE CONDITION. HOW AM I SUPPOSED TO OPERATE MY VEHICLE FOR PERSONAL AND BUSINESS USE, WHILE HAVING 4 PEOPLE IN THE CAR WITH MY FAMILY AND THIS IS MY ONLY MEANS OF TRANSPORTATION. THIS IS UNACCEPTABLE AND LEXUS SHOULD PROVIDE ALTERNATIVE TRANSPORTATION TO ME AT NO COST SINCE I CANNOT SAFELY OPERATE MY VEHICLE WITH MY FAMILY IN IT.
TAKATA RECALL - I AM LOCATED IN ZONE A AND MY VEHICLE IS LISTED IN THE PHASE 1 RECALL WHICH WAS TO BEGIN IN MAY 2016. AS OF YESTERDAY, AUGUST 9, 2016, MY LOCAL LEXUS SERVICE CENTER STILL HAS NOT RECEIVED THE CORRECTIVE MATERIALS, NOR CAN THEY TELL ME WHEN THEY WILL RECEIVE THEM. I FREQUENTLY HAVE PASSENGERS IN THE FRONT PASSENGER SEAT OF MY CAR, INCLUDING MY ADULT SON. THIS DELAY IS UNACCEPTABLE. I WANT LEXUS TO PROVIDE ME WITH A LOANER VEHICLE, THAT DOES NOT HAVE THIS TAKATA AIRBAG PROBLEM, UNTIL MY CAR CAN BE REPAIRED. HOW DO I OBTAIN A LOANER VEHICLE? I LOOK FORWARD TO RECEIVING YOUR RESPONSE. THANK YOU. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL NOTIFIED DEFAULT AIRBAG INSTALLED IN MY VEHICLE THAT CAN DO BODILY HARM I PURCHASED THIS VEHICLE WITH WITH HOPE THAT I WOULDN'T HAVE ANY PROBLEMS WITH THE BRAND NAME OF THIS VEHICLE. THE PRICE AND SUPPOSE QUALITY OF THE LEXUS ES350 SHOULDN'T HAVE SUCH PROBLEMS I'AM DISAPPOINTED WITH THE MANUFACTURE
RECALL ON AIRBAG IN FRONT PASSENGER
TAKATA RECALL: SINCE THIS CAR IS THE PRIMARY FAMILY CAR TRANSPORTING SEVERAL FAMILY MEMBERS, IT IS NOT REASONABLE TO RECOMMEND WE DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. LET ME KNOW HOW TO GO ABOUT GETTING A LOANER CAR UNTIL THIS RECALL IS RESOLVED.
TAKATA RECALL -- THE DEALER TOLD ME THAT THE REMEDY WILL NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2017. THEY SUGGEST I NOT ALLOW PASSENGERS IN THE FRONT PASSENGER SEAT UNTIL THEN. IF THIS IS TRUE, ANY PASSENGER I ALLOW IN THAT SEAT WILL BE IN JEOPARDY FOR THE NEXT 10 TO 11 MONTHS WHICH SEEMS UNREASONABLE. IS THERE ANY WAY TO EXPEDITE THIS?
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE PERIOD FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Lexus ES350 → · Every ES350 year → · How the figures are calculated →