2008 Lexus ES

Vehicle: 2008 Lexus ES 350 Issue Description: The dashboard in my vehicle is melting and becoming sticky, causing a reflective glare on the windshield during daylight driving. This significantly impacts visibility and creates a potential safety hazard. The condition worsens with heat and sun exposure. The glare can be severe enough to interfere with safe driving, especially during morning and afternoon sunlight conditions. This issue has been widely reported among Lexus ES models from this generation. Lexus previously acknowledged the defect and offered a limited-time repair program, which has since expired. However, many vehicles are still experiencing the issue. Because this defect affects driver visibility, it should be considered a safety concern rather than a cosmetic issue. I am requesting that this issue be investigated and that appropriate action be taken to require the manufacturer to address the defect. Resulting Safety Concern: Reduced driver visibility due to dashboard glare

Odometer Fraud. The contact purchased a 2008 Lexus ES 350. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 153,000. However, a subsequent Carfax report revealed that the actual mileage was 245,000.

The front control arms, their bushings and ball joints are failing. My car only has 125k miles on it, but it drifts and bounces around as if there is no struts at all. It is very scary to drive, it feels like something terrible is about to happen like a wheel snapping off and causing accident. I took it to several mechanics. They say it will cost $1,700k to replace ONE control arm! $3,400k for both. The rubber bushings are completely deteriorated due to the rubber being bad. (My dashboard is also melting, and the rubber weather stripping on all of the doors/windows)

The contact owned a 2008 Lexus ES350. The contact stated that while driving approximately 30 - 40 MPH, the air bags suddenly deployed independently. The contact stated that his view was obstructed due to the air bag deployment, and he briefly lost control the vehicle and the vehicle came to a complete stop after crashing into a light pole. The remaining air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and was deemed a total loss by the Insurance provider. A Police report was filed, and injuries were reported. The contact was transported by air to an area shock trauma center and treated for a broken neck, a broken right shoulder, loss of four teeth, a laceration requiring 40 stitches, and later required reconstructive surgery on both his right leg and right foot. The manufacturer was not notified of the failure. The failure mileage was unknown.

The dashboard of the vehicle has deteriorated causing an extreme shiny surface all over. This can be seen at even given time of inspection. A recall was released to do this issue but when the LEXUS Newport News, VA dealership was contacted, the response was this vehicle was not included. During this time the vehicle was already in the need of the dashbpard being replaced due to the reasons stated in the recall letter. The vehicle was later taken to the same dealership whom denied the recall action, for a different service. The representative that was spoken with for the recall was present and seen the condition of the dashboad. the representative then stated that there was a recall for this issue. I reminded them of the call and the rep replied, if we would have known it was this bad, then we would have added your vehicle to the list for repair. I was told since the original recall date had expired for that repair issue that they were not going to honor the repair, even after acknowledging the damage and agreeing that it should have been included. The representative proceeded to suggest me to pay them as the dealer for a dashboard replacement. I asked to speak with another asociate which in turn advised the same information. The suggested service and charge, was declined. This dashboard has caused a mirror like glare in the windshield. It obtructs the view of objects while driving. Eye apparrel has been applied along with, seat position adjustments, and a towel placed to cove

I purchased and had installed 4 - Nokian Tyres One 215/55/17 on [XXX]. I brought my car to my Lexus dealer on [XXX] for routine car maintenance. When inspected, all four tires had a circumferential crack on the interior side wall. They were deep and went virtually around the entire tire. I was told not to drive the car and replace the tires immediately. At that point, we had put 30,000 miles on the tires and there was still plenty of tread. We returned to our tire dealer, and when he contacted Nokian, they said that this had been a problem with this group of tires, and although there wasn't a recall, they were replacing the tires for free on an "as-needed" basis. Our dealer replaced the tires, although I must say I am leery of this brand. In any event, there should be a formal recall on these tires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VVTI oil line ruptured This was part of a Limited Service Campaign by Lexus and I believe my vehicle's VIN was incorrectly excluded.

I am not writing about my car. I am writing about many other cars coming toward me at night with VERY BRIGHT headlights. There ought to be a law against multiple headlights, very bright headlights, headlights that shine directly into the eyes of oncoming vehicles. What is being done about this? I would like a reply to my concern. I live on an island with one two lane road north to south. There is no way to avoid oncoming traffic. [XXX] , [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dash board is melting needs to be recalled

URGENT: MY DASH HAS MELTED ON MY-2008 LEXUS ES 350- I CANNOT SEE TO DRIVE, MY VISIBILTY IT TOTALLY OBSTRUCTED w MY 2008 LEXUS ES 350 WITH ACTUAL 35, 000 MILES, THAT I CANNOT DRIVE ((EVER)) IT SITS IN THE GARAGE. BECAUSE TOO DANGEROUS TO DRIVE MELTING DASH IT TOTALLY BLOCKS MY VIEW OF ANY ROAD, DUE TO SHINING REFLECTION OF MELTING DASH IS ALL YOU CAN SEE IN MY WINDSHIELD WHEN YOU GET IN THE CAR TO DRIVE-SO INSTEAD OF AN ACCIDENT FOR ME OR OTHERS ON ROAD UNTIL THIS DASH IS REPLACED IT CANNOT BE DRIVEN. BECAUSE THE SHINY-MELTING-STICKY DASH (((REFLECTS ONTO MY WINDSHIELD; OF THE 2008 LEXUS ES 350AND MAKES IT TOO DANGEROUS & IMPOSSIBLE TO SEE, TO DRIVE ANYWHERE & IMPOSSIBLE TO SEE ANYTHING WHEN DRIVING MY VIEW IS OBSTRUCTED ALL I CAN SEE IS (((A REFLECTION IN WINDSHIELD ONLY))) OF (((MY : SHINY MELTING DASH -2008 LEXUS ES 350-I CANNOT DRIVE W 35, 000 MILES THE DASH NEEDS REPLACED ASAP BEFORE AN ACCIDENT DID or ALMOST DID OCCUR. NO, I HAVE NEVER RECEIVED A RECALL NOTICE ON THIS CAR MELTING DASH -NEVER. THIS ISSUE IS ALL OVER THE INTERNET WITH OTHER TOYOTA AND LEXUS OWNERS HAVING THIS VERY SAME ISSUE. This car was built in Georgetown KY and was purchased BRAND NEW at Lexus of Louisville, KY. “I have never purchased another Lexus after this.” Thank you, original and only 1 OWNER of this Lexus ES-350

The dealership Northtown Lexus, in Amherst New York, repaired the door actuators on my 2008 Lexus ES350 without my authorization. They claimed the door actuators were a factory defect however, they repaired two out of the four door actuators. The dealership Northtown Lexus completed this repair without my written or verbal authorization. The two driver's side door locks continues to malfunction. The dealership refuses to repair the problem.

My 2008 Lexus ES350 has been repaired at Northtown Lexus since 10/18/2019. The dealer and manufacturer indicated the door lock actuators are defective as original equipment. The dealer replaced only two door locks and referred me to Lexus Customer Service. Since 10/18/2019, I have NOT been able to obtain any relief from Northtown Lexus or Lexus Customer Service for these defective, factory original, door locks.

Car was recalled for faulty air bags.i have tried numerous times to speak with someone,always with the same result-i am transferred 2 or 3 times and then i am promised a call back.i have not received a call back as of 6/20/2022.i think the first time i called was over a year ago.i am sure i called at least 4 times and spent many hours on hold being transferred.i have other things to do than sit on hold.i would like the problem fixed.

My vehicle dashboard is melting and i have tried to contact the dealer and they have told me that the recall has been expired on my vehicles and for me it is becoming a safety issue because whenever sun reflects on the dashboard and because its melting it makes a glare on my windshield and it effects on my visibility while driving the car.

Dear Sir/Madam, Our Lexus ES350 2008 has front panel melting and cracking. The melting plastic could emit hazardous fumes with health risk to driver and passengers. This melting panel looks awful, it dramatically decreases value of the car. We found this ZLZ program online below. But unfortunately it expired. We never received the ZLZ notice even though Lexus had our contact info (This is based on the fact that they sent us numerous letters on the air bag recalls.) https://static.nhtsa.gov/odi/tsbs/2018/MC-10145764-9999.pdf We called Lexus, they admit it was due to defective material but unwilling to do anything for us. Apparently they treat recalls very seriously but try to do minimum for this defective plastic panel issue. Many people have similar complaints here below https://www.carcomplaints.com/news/2017/toyota-lexus-melting-dashboard-lawsuit.shtml We sincerely request NHTSA to review this Lexus front panel melting and cracking issue again. All Lexus owners with this defective material issue should get full repair by manufacturer without limitation. If necessary, please consider a full recall for this issue so Lexus can treat this more seriously. Thanks for your attention. Regards!

DRIVING TO WORK (I'M A REGISTERED NURSE), THE CAR (ON THE HIGHWAY) JUST STARTED TO SLOW DOWN. IT WAS A BLESSING THAT I WAS COMING UP ON A REST STOP. BY THE TIME I WAS ABLE TO GET OVER TO THE EXIT LANE, THE STEERING WHEEL FROZE AND THE BRAKES STOPPED WORKING. PRESSING AS HARD AS I POSSIBLY COULD, I WAS ABLE TO PULL TO THE SIDE WHEN SMOKE STARTED COMING FROM UNDER THE HOOD. THERE WAS NO WARNING AT ALL THAT THERE WAS TROUBLE WITH THE ENGINE PRIOR TO THIS HAPPENING. THAT SAME WEEK, MY MECHANIC HAD 3 OTHER LEXUS WITH BLOWN ENGINES AND NO PRE-WARNING. *TR

QUALITY OF SEAT LEATHER IS POOR. I LOOKED SAME YEAR MODEL WITH ANOTHER BRAND, THAT CAR SEATS ARE LOOKS GOOD AND BETTER THAN LEXUS ES350. I LOOKED AND COMPARED WIRH ANOTHER ES350 2009 ALSO SEATS WAS CRACKED.

WHEN DRIVING AT 60MPH, AFTER REMOVING FOOT FROM GAS PEDAL, VEHICLE WILL CONTINUE TO MAINTAIN A SPEED OF 40MPH. HAVE TO APPLY BRAKES TO SLOW CAR DOWN.

VEHICLE WAS INVOLVED IN FRONT END COLLISION. AIRBAGS DID NOT DEPLOY. INJURY CAUSED.

TAKARA RECALL AIRBAGS DASHBOARD

DASHBOARD IS BURNED PLASTIC,

TAKATA RECALL: I WAS NOTIFIED NEARLY A YEAR AGO OF THE SAFETY RECALL REQUIRED ON MY LEXUS. I HAVE CALLED 4-5 TIMES OVER THE PAST 12 MONTHS BUT HAVE YET TO BE CONTACTED BY MY DEALERSHIP REGARDING REPLACING THE AIRBAG. WHAT IS THE RECOURSE FOR HAVING THIS WORK DONE? IS THE DEALER MY ONLY RECOURSE? I HAVE LITTLE DOUBT THAT THEY ARE RESPONDING TO THOSE CUSTOMERS WHO PURCHASED THEIR VEHICLES FROM THE DEALERSHIP (A FRIEND OF MINE HAD THE RECALL WORK DONE SEVERAL MONTHS AGO). THIS IS AN EXTREME INCONVENIENCE AS I AM UNABLE TO USE THE PASSENGER SEAT OF MY VEHICLE, FOR NEARLY A YEAR. WHAT CAN I DO?

MELTING DASH BOARD RECALL. LEXUS OF MOBILE IS STATING I NEVER FILED A CLAIM TO HAVE MY MELTING DASH BOARD RECALL CORRECTED. THIS IS FALSE. I WAS THERE AND HAD PHOTO'S TAKEN. I CALLED BI-MONTHLY TO FIND OUT WHEN THE NEW DASH BOARDS WOULD BE IN. NEVER WAS I TOLD THEY LOST MY PHOTO'S OR DID NOT HAVE A CLAIM ON FILE. IN ADDITION I WAS THERE A FEW MONTHS AGO TO HAVE THE AIR BAGS FIXED. AT WHICH TIME THEY SAW THE STATE OF THE DASH BOARD. THEY EVEN CREATED MORE DAMAGE TO IT BUT WAS TOLD NOT TO WORRY AS IT WOULD BE TAKEN CARE OF WHEN THE NEW DASH BOARD WAS INSTALLED. THE GLARE FOR THE DASHBOARD IS A SAFETY HAZARD AND MUST BE CORRECTED AND SHOULD BE AT NO COST TO ME. SINCE THIS IS A MANUFACTURING DEFECT.

TAKATA RECALL.. MY AIRBAGS HAVE NOT BEEN REPLACED NOR HAVE THE MANUFACTURE ATTEMPTED TO REPLACE THEM

IN AN ACCIDENT IN 2012, A CAR IMPACTED THIS LEXUS FROM RIGHT SIDE AND THE LEXUS SHIFTED OVER THE CURB AND HIT THE ROAD SIDE LIGHT POST. THE FRONT DRIVER SIDE AIRBAG EXPLODED BUT INSTEAD OF PROTECTING PEOPLE FROM INJURY, IT DAMAGED MY WIFE'S RIGHT KNEE BADLY. THE KNEE BONE WAS FRACTURED AND SHE HAD THREE SURGERIES IN HOSPITAL. SHE HAD BEEN ON BED FOR HALF YEAR BEFORE RECOVERY. NOW SHE STILL CAN'T WALK NORMALLY AND FEEL PAIN FROM HER KNEE.

TAKATA RECALL: I CONTACTED THE DEALER I PURCHASED THE CAR FROM 2 TIMES IN THE PAST 4 MONTHS, MOST RECENTLY ON OCTOBER 25, 2017 AND WAS TOLD THAT THEY HAVE STILL HAVE NOT RECEIVED THE PARTS. I BELIEVE THIS MAY BE THE CASE BECAUSE TAKATA AND ITS AFFILIATES ARE NOW IN CHAPTER 11. NO ONE THERE CAN TELL ME ANYTHING ABOUT THE TIMEFRAME FOR THE PARTS BEING DELIVERED TO THE SERVICE DEPARTMENT AT THE LEXUS OF ROCKVILLE CENTRE IN ROCKVILLE CENTRE, NY. THE RECALL NOTICE WAS ISSUED IN JANUARY 2017. HUNDREDS IF NOT THOUSANDS OF CONSUMERS LIKE MYSELF ARE DRIVING WITH AIR BAGS THAT CAN EXPLODE AND POTENTIAL KILL THE CAR'S OCCUPANTS.

TAKATA RECALL ANNOUNCED ON JAN 2017 BUT IT STILL HAS NOT STARTED THE REMEDY OF RECALL. SO FRUSTRATED!!!

TAKATA RECALL. I RECEIVED A SAFETY RECALL NOTICE FROM LEXUS MANY MONTHS AGO; JANUARY, I BELIEVE, BUT HAVE NOT YET RECEIVED A FOLLOW-UP NOTICE FOR REPAIR. WHEN I CONTACTED MY LOCAL DEALER TODAY, I WAS TOLD THAT REPAIR IS STILL NOT AVAILABLE AND I HAVE TO CONTINUE WAITING. MY COMPLAINT IS THAT THIS PROCESS IS TAKING SO LONG. LEXUS RECOMMENDS THAT I DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I THINK TO DO SO FOR TEN MONTHS IS TOTALLY UNREALISTIC.

TAKATA RECALL. UNABLE TO CARRY PASSENGERS IN THE FRONT SEAT FOR SEVERAL MONTHS. ALSO UNABLE TO SELL THE CAR TO A PRIVATE PARTY DURING THE TIME I WAITED FOR REPAIR PARTS.

TAKATA RECALL. I"M EXTREMELY CONCERNED ABOUT THE AIR BAG RECALL. AS I AM UNABLE TO UTILIZE MY VEHICLE TO IT'S FULLEST EXTENT WITHOUT FEAR OF INJURY OR EVEN DEATH TO MYSELF AND PASSENGERS.

TAKATA RECALL PART IS NOT AVAILABLE. PUT ON WAIT LIST. UNTIL THE REMEDY IS PERFORMED, THEY RECOMMEND NOT TO OPERATE THE VEHICLE WITH PASSENGER FRONT SEAT. IT'S VERY INCONVENIENT AS WE ARE FAMILY OF 4!!!!

"TAKATA RECALL"

TAKATA RECALL I RECEIVED A LETTER DATED MAY 23, 2016 INDICATING THAT THE FRONT PASSENGER AIRBAG INFLATOR ON MY 2008 LEXUS ES 350 NEEDS TO BE REPLACED. I LIVE IN ZONE A, THE HIGHEST RISK AREA. I HAVE CALLED THREE TIMES OVER THE PAST 10 MONTHS TO MY LOCAL LEXUS DEALERS, AND THEIR RESPONSE HAS BEEN "WE HAVE RECEIVED ONLY A FEW PARTS SO FAR." "YOU WILL BE NOTIFIED WHEN THERE ARE MORE PARTS IN." MY WIFE AND I HAVE JUST THIS ONE CAR, AND HAVING ONE OF US SITTING IN THE BACK SEAT EACH TIME WE DRIVE THE CAR FOR THE LAST 10 MONTHS HAS BEEN VERY DIFFICULT. WE ARE BOTH SENIORS. IS THERE ANYTHING YOU CAN DO TO HAVE ONE OF THE LOCAL DEALERS IN SAN DIEGO COUNTY REPLACE THE AIRBAG VERY SOON. THANKS FOR YOUR HELP ON THIS.

I RECEIVED NOTICED OF THE NHTSA RECALL 16V-340 IN MAY OF 2016. TEN MONTHS LATER LEXUS STILL DOES NOT HAVE THE PARTS AT DEALERS TO GET THIS FIXED. THIS IS UNACCEPTABLE.

STILL NO REMEDY FOR THE PASSENGER SIDE AIRBAG. THIS IS RIDICULOUS THAT IT WOULD TAKE ALMOST A YEAR AND STILL NOTHING YET! THEY SEEM TO HAVE ENOUGH AIRBAGS FOR THE NEW CARS THEY ARE MAKING. LETS FIX THE BAD AIRBAGS FIRST BEFORE ANYONE ELSE GETS KILLED! COME ON NHTSA LETS GET ON TOYOTA AND MAKE THEM GET THIS DONE.

THERE IS STILL NO REMEDY AVAILABLE FOR MY CAR. I LIVE IN ZONE 1! MY CAR IS NINE YEARS OLD AND STILL LEXUS HAS NOT MADE AN AIRBAG REPLACEMENT FOR ANY OF THE ES MODELS! WHY? OTHER CAR MANUFACTURERS HAVE FIXED THEIR CARS. NOT ACCEPTABLE. NHSTA NEEDS TO GET ON LEXUS/TOYOTA TO GET THIS DONE. THIS IS BEYOND RIDICULOUS. THIS IS MY TEENAGERS CAR. HOW MANY MORE DEATHS DO WE NEED IN ORDER TO GET THIS DONE? UNTIL LEXUS IS FORCED TO COMPLY IN A REASONABLE TIME, THEY WILL NOT. WE ARE GETTING CLOSE TO A YEAR NOW. UNACCEPTABLE!!!!

TAKATA RECALL - RECEIVED RECALL NOTICE JULY 2016. AS OF FEB 27, 2017 NO ONE AT THE DEALERSHIP, OR LEXUS CORPORATE CAN GIVE ANY GUIDANCE ON TIMETABLE FOR REPLACEMENT, OR IF ANY LEXUS MODELS HAVE BEEN REPAIRED. WHEN WILL I HEAR TIMETABLE? LEXUS IS SELLING NEW MODELS OF THE SAME CAR, WHY NOT REPLACE DEFECTIVE PART WITH NEW CAR PART?

TAKATA RECALL STILL NO INFORMATION OR REMEDY FOR MY 2008 LEXUS THAT IS IN ZONE A, SC. LEXUS IS FIXING 2012 IS MODELS AHEAD OF MUCH OLDER MODELS. IT IS AGAINST THE NHTSB CRO. LEXUS IS STONEWALLING THEIR CUSTOMERS!!! NO INFORMATION IS BEING TOLD TO THEIR CUSTOMERS.

TAKATA RECALL,TAMARA INFLATORS. ON JUNE 9, THE NOTICE CAME TOLD NOT USE THE FRONT PASSENGER SEAT. IT IS NOW JAN. 23, 2017 AND THE DEALER CONTINUES TO PUT OFF THE REPLACEMENT OF THE UNSAFE PARTS. THIS IS UNREASONABLE AS WE ARE UNABLE TO USE THE CAR I TRANSPORTING GRANDCHILDREN AND EVEN GO OUT TO DINNER WITH FRIENDS. WHY?

TAKATA RECALL WAS TOLD BY THE DEALER THAT FIX WILL NOT BE AVAILABLE UNTIL MID 2017. UNACCEPTABLE FOR A SAFETY ISSUE.

THE DASHBOARD GETS EXTREMELY STICKY AND I HAVE NOTICE A SMALL HOLE WHICH HAS NOW TURNED INTO A CRACK ON THE PASSENGER SIDE OF THE CAR. I THINK THIS HAPPEN AS A RESULT OF THE HEAT. I DON'T ALWAYS KEEP MY CAR PARKED UNDER A GARAGE.

TAKATA RECALL "RECALL INCOMPLETE REMEDY NOT YET AVAILABLE" AS A RESULT OF THIS RECALL OUR PASSENGER SEAT IS NOT AVAILABLE FOR SAFE TRANSPORT OF PASSENGERS.

TAKATA RECALL - I WAS CONTACTED BY THE CAR DEALERSHIP ON MAY 23, 2016, THAT OUR CAR HAD DEFECTIVE AIR BAGS AND WOULD BE NOTIFIED WHEN A REMEDY WAS AVAILABLE. AFTER SEVEN MONTHS OF WAITING TO HEAR WHEN THE REMEDY WOULD BE AVAILABLE, I CALLED THE DEALERSHIP ON NOV.01,2016, TO INQUIRE WHEN THE PROBLEM WOULD BE FIXED. THE ANSWER WAS "WE DON'T KNOW, BUT WE THINK PARTS WILL BE AVAILABLE IN LATE DECEMBER 2016. I HAVE READ THAT SOME 90% OF HONDA CARS WITH THE SAME AIRBAG PROBLEM,HAVE BEEN REPAIRED. SEVEN MONTHS OF HAVING TO DRIVE AN UNSAFE LEXUS PRODUCT SEEMS TOTALLY EXCESSIVE AND IRRESPONSIBLE. MORE ACCURATE FIX DATES AND ALTERNATIVES SHOULD BE PROVIDED TO THE VEHICLE OWNER BY THE DEALERSHIP.

TAKATA RECALL. WE RECIEVED NOTICE OF RECALL JULY 2016. IT'S NOW 6 MONTHS LATER, WITHOUT ANY ADDITIONAL NOTICE. THIS IS AN OLDER MODEL CAR AND WE LIVE IN HOT FLORIDA. WE KNOW THIS IS A HIGH RISK CAR FOR THIS DEFECT. WE ARE AFRAID TO USE IT FOR THREAT OF DEATH TO THE PASSENGER. PLEASE CONTACT US IMMEDIATELY WITH INFORMATION AS TO GETTING THIS PROBLEM RECTIFIED. THANK YOU MUCH. *TR

TAKATA RECALL: RECEIVED THE RECALL NOTICE IN MAY 2016. TOLD NOT TO USE PASSENGER SEAT AND IT IS NOW NOVEMBER 22, 2016 WITH NO "REMEDY" AVAILABLE YET. I BLAME TAKATA BUT AM VERY FRUSTRATED THAT THIS VERY SERIOUS RECALL HAS NOT BEEN CORRECTED YET. I DON'T LET ANYONE SIT IN THE PASSENGER SEAT AND WE ARE IN TEXAS AND SUPPOSEDLY GOING TO BE IN THE FIRST GROUP RECEIVING THE FIX.

TAKATA RECALL, IT HAS FIVE MONTHS SINCE I RECEIVED THE RECALL REGARDING THE DEFECTIVE AIRBAG. I HAVE NOT SEEN NOR READ ABOUT ANY PROGRESS UPDATE ON GETTING THIS RESOLVED.

TAKATA AIRBAG RECALL WITHOUT A REMEDY MAKES THE CAR VERY DIFFICULT TO USE BECAUSE OF THE WARNING NOT TO HAVE PASSENGERS IN THE FRONT SEAT.

I RECEIVED A NOTICE FOR THE RECALL. MONTHS AGO( 3+), THEY ASK ME TO WAIT BUT NOTHING, I CALLED TWICE BUT THEY SAID THEY DON'T HAVE THE PARTS AND THEY DON'T KNOW WHEN ARE THEY GOING TO RECEIVED. HOW LONG I HAVE TO WAIT?

TAKATA AIRBAG - THIS VEHICLE WAS PURCHASED IN FLORIDA IN 2007 AND HAS BEEN DRIVEN IN A HOT HUMID CLIMATE EVER SINCE. WE WERE NOTIFIED IN JUNE OF THE RECALL AND SINCE THEN, LEXUS HAVE BEEN UNABLE TO PROVIDE THE PART OR FIX THE PROBLEM. IT NEEDS TO BE ADDRESSED NOW.

LEXUS WILL NOT REPLACE THE RECALLED TAKATA AIR BAGS ANS REFUSES TO SEND THE EQUIPMENT TO THE DEALERSHIP PUTTING MY FAMILY AT RISK FOR INJURY OR DEATH