2008 Lexus ES complaints

DISSATISFIED WITH THE AMOUNT OF TIME THAT HAS BEEN GIVEN TO TOYOTA/TAKATA. THIS HAS BEEN GOING ON FOR MONTHS AND WE STILL HAVE NOT BEEN TOLD WHEN THE AIRBAGS WILL BE REPLACED. TELLING IS NOT TO HAVE ANYONE RIDE IN THE PASSENGER SEAT OF THE CAR IS NOT AN OPTION ALL THE TIME.

TAKATA RECALL. I HAVE TRIED CALLING THE GENERAL MANAGER OF MCGRATH LEXUS IN WESTMONT ILLINOIS TWICE. HIS NAME IS [XXX] REGARDING THIS RECALL. HE REFUSES TO CALL ME BACK OR ANSWER ANY CALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HEAD ON CRASH AT 35-40 MPH. ON FRISCO, TX CITY STREET. FRONTAL AIRBAGS DID NOT DEPLOY. NO AIRBAGS DEPLOYED

WIFE DRIVING 45MPS IN 45 MPS ZONE CRASHED INTO TURNING DRIVER ON FRISCO, TX ROAD

THE TRUNK RELEASE BUTTON ON THE EXTERIOR OF THE TRUNK LID HAS MELTED.

I WAS INFORMED BY STATE FARM INSURANCE THAT MY 2008 LEXUS ES350 DOES NOT QUALIFY FOR AN AIRBAG DISCOUNT BECAUSE THEY HAVE DETERMINED THAT THE AIRBAGS ARE UNSAFE ON THIS MODEL. I HAVE CHECKED THE NHTSA RECALL DATABASE AND THERE ARE NO RECALLS ON THIS MODEL. WHAT DOES STATE FARM KNOW THAT YOU DO NOT. I DO NOT WANT TO DRIVE AN UNSAFE AUTOMOBILE. PLEASE RESPOND.

THE ENTIRE DASHBOARD IS MELTING AND HAS A GOOEY, STICKY SUBSTANCE ALL OVER THE DASHBOARD. THE STICKY SUBSTANCE IS ALL OVER MY WINDSHIELD AND CANNOT COME OFF DUE TO THE LOCATION OF THE GOOEY SUBSTANCE. IT IS CAUSING A GLARE. I HAVE TAKEN THE CAR TO THE LEXUS DEALERSHIP IN JACKSONVILLE, FL AND THEY ACKNOWLEDGE THAT IT NEEDS TO BE REPLACED (WE HAVE PICTURES). WE HAVE ALSO DIRECTLY CONTACTED LEXUS AND THEY STATE THEY WILL NOT COVER REPLACEMENT BECAUSE OUR VIN NUMBER IS OUTSIDE OF THE VIN NUMBERS THEIR ENGINEERS SELECTED, NOR DID THEY OFFER OTHER OPTIONS TO ASSIST WITH REPLACEMENT OF THE DASHBOARD.

MY DRIVER SIDE DOOR WAS HIT BY SOMEONE GOING APPROXIMATELY 40 MPH AS I TURNED A CORNER GOING 5 MPH. THE IMPACT THREW ME APPROXIMATELY 100 FEET INTO A BLOCK WALL AND NOT ONE SINGLE AIRBAG DEPLOYED. MY HEAD BROKE THE DRIVER DOOR WINDOW....UPDATED 07/30/15 *BF

I WAS IN STOP AND GO TRAFFIC. BUMPER TO BUMPER. THE CAR IN FRONT MOVED FORWARD AND I PRESSED THE GAS PEDAL 2 SECONDS AND WENT BACK TO THE BRAKE. THE ENGINE STARTED TO REV UP OUT OF CONTROL. I PRESSED ON THE BRAKE AS HARD AS POSSIBLE AND MANAGED TO SLOW THE CAR BUT NOT STOP IT. I PUT IT IN PARK BUT THE ENGINE CONTINUED TO ROAR. IT FINALLY WENT BACK TO NORMAL. LEXUS CHECKED THE CAR BUT SAID THEY FOUND NOTHING WRONG. THIS MODEL HAD BEEN RECALLED FOR THE SAME PROBLEM. CLEARLY THE CAR MAY BE DANGEROUS. LEXUS DENIES ALL RESPONSIBILITY. THE INSPECTOR LEFT A THUMB DRIVE IN THE CAR BUT I CAN'T READ IT. I WOULD BE GLAD TO SEND IT TO YOU. *TR

MY 2008 LEXUS DASH IS MELTING, ITS VERY VERY STICKY. NOT FAIR I TAKE CARE OF MY CAR. *TR

OCCASIONALLY AND RANDOMLY, MY CAR FEELS LIKE IT IS "STALLING" WHEN MAKING A RIGHT HAND TURN FROM A STOP OR ALMOST A COMPLETE STOP. IT HAS HAPPENED A COUPLE TIMES TURNING LEFT BUT MOSTLY MAKING A RIGHT-TURN. I'VE BROUGHT THIS UP TO MY SERVICE ADVISOR AND WAS AT FIRST TOLD THAT THE ENGINE COULDN'T "STALL" AND SINCE THEN I'VE REPORTED IT DURING MY NORMAL SERVICES. THEY WOULD TAKE IT FOR A DRIVE AND COULDN'T REPLICATE IT. THE LAST TIME I COMPLAINED ABOUT IT THE DEALERSHIP SAID I COULD LEAVE IT FOR A FEW DAYS SO THEY COULD DRIVE IT AROUND MORE. I THOUGHT IT WAS JUST ME BUT THEN MY HUSBAND HAD IT HAPPEN TO HIM TOO. IT IS SCARY AND UNSAFE WHEN IT HAPPENS. I BOUGHT MY CAR IN 2008 AND IT STILL CONTINUES TO HAPPEN TODAY. *TR

BOUGHT MY CAR IN 2008, SINCE 2012 MY DASHBOARDS IS VERY STICKING BECAUSE IT IS MELTING, BY THAT TIME MY GUARANTEE WAS ACTIVE BECAUSE I PAID EXTRA TO EXTEND IT. FOR THE FIRST TIME IN 2012 I CALL THE OFFICE OF LEXUS TO INFORM THE PROBLEM, MY CUSTOMER SERVICE REPRESENTATIVE TOLD ME TO BRING THE CAR IN TO CHECK THE PROBLEM AND TO MAKE THE APPOINTMENT TO LEAVE THE CAR, I THOUGHT THAT IT WAS INCLUDED ON THE GUARANTEE, AND HE TOLD ME NO, HE TOLD ME THAT MAYBE THE LEXUS WOULD HELP ME TO LOWER THE PRICE, BUT THAT I HAD TO PAY, AND I SAID NO THANK YOU I DON'T HAVE THE MONEY. AFTER THAT THE DASHBOARD GOT WORSE, AND I CALL BACK ON APRIL 2013 TO TALK TO MY CUSTOMER SERVICE REPRESENTATIVE, AND HE WAS TRANSFERRED TO ANOTHER DEPARTMENT, AT THAT POINT I TOLD THE REPRESENTATIVE THE PROBLEM, AND IT GOT WORSE TO THE POINT THAT IS VERY DIFFICULT TO DRIVE WHEN IS SUNNY, HE TOLD ME THAT MY GUARANTEE IT WAS EXPIRED AND THAT I HAD TO PAY TO FIX IT. BUT I DON'T THINK IS FAIR THAT AFTER I PAID $40,000.00 FOR MY CAR I HAVE TO PAID TO FIX IT, WHEN IT SHOULD BE A RECALL FOR THE LEXUS WITH THIS PROBLEM. *JS

I NOTICED THE DASH BOARD IS STARTING TO MELT. IN THE SUN IT IS REAL STICKY. I LIVE IN FLORIDA AND THE SUN SEEMS TO BE MELTING THE DASH CLOSE TO THE WINDSHIELD. *TR

BEGINNING ON OR AROUND JANUARY 13TH, 2010, THE TRANSMISSION ON THE ABOVE NAMED VEHICLE BEGAN TO JERK WHEN PLACED IN REVERSE. THIS PROBLEM PERSISTED UP UNTIL MARCH 15TH, 2014, WHEN THE TRANSMISSION ULTIMATELY FAILED. DESPITE BRINGING THE VEHICLE IN FOR DIAGNOSIS AT TREASURE COAST LEXUS ON MULTIPLE OCCASIONS FROM 2010 TO 2014, THE DEALERSHIP AND ITS TECHNICIANS NEVER IDENTIFIED THE PROBLEM. THIS ULTIMATELY PLACED THE DRIVER AND OTHERS AT RISK AND RESULTED IN THE REPLACEMENT OF THE TRANSMISSION AT OUR EXPENSE. *TR

HAD TO MAKE A HARD STOP AND THE BRAKE PEDAL FADED BADLY. PEDAL HAS BECOME SOFTER OVER TIME. ALREADY HAD TO PAY TO REPLACE FAULTY DESIGNED REAR PADS AND FRONT DISCS. LEXUS HAS A TSB ON THE SQUEAKY REAR PADS BUT NEVER LET US KNOW. IT WAS A REPLACE ONLY IF OWNER COMPLAINED. 1 PAD WAS BADLY WORN, BUT THE VEHICLE WAS OUT OF WARRANTY AND LEXUS WOULD NOT DO ANYTHING. WITH ALL THE TOYOTA MASTER CYLINDER ISSUES UNDER RECALL, I FIND IT HARD TO BELIEVE OUR ES350 IS NOT EXPERIENCING THE SAME THING. EXPENSIVE FIX THAT WE CANNOT DELAY FOR SAFETY SAKE. ENGINE IS BECOMING NOISY. TICKING SOUNDS AT TIMES. *TR

WHILE DRIVING, I PUSHED GAS PEDAL DOWN TO ACCELERATE QUICKLY. ENGINE REVVED TO HIGH RPM AND CAR ACCELERATED AND RPM STAYED HIGH IN SPITE OF LETTING OFF OF GAS PEDAL. INITIALLY I PUT CAR IN NEUTRAL AND ENGINE CONTINUED AT HIGH RPM. I TAPPED HARD ON GAS PEDAL AND PEDAL RELEASED. THIS RECURRED AGAIN WHEN I PUSHED DOWN ON PEDAL. APPEARED TO BE DUE TO LEXUS FLOOR MAT CATCHING ON BOTTOM OF GAS PEDAL. I CALLED LEXUS DEALER AND WAS TOLD THIS HAD NEVER BEEN REPORTED. (I HAD ALREADY HAD THE RECALLED PEDAL REPLACEMENT DONE). I PULLED THE FLOOR MAT BACK TO PREVENT THE EDGE CATCHING ON THE PEDAL. APPROXIMATELY ONE MONTH LATER THE PROBLEM RECURRED--PRESUMABLY BECAUSE THE MAT HAS SLOWLY PUSHED FORWARD OVER THE LAST MONTH. *TR

THE "BLUE-TINGED" HIGH INTENSITY LIGHTS ON NEWER, EXPENSIVE CARS ARE A HUGE PROBLEM. I HAVE TO LOOK AWAY WHEN ONE IS COMING AT ME. THE BEAMS ARE EXTREMELY BOTHERSOME. OTHER DRIVERS I HAVE TALKED TO FEEL THE SAME WAY. WHY DO YOU ALLOW THEM ON THE ROAD? *TR

CONCERN ABOUT VERY BRIGHT WHITE HEAD LAMPS ON SOME NEWER AUTOS. THEY TEND TO BLIND ON COMING DRIVERS BECAUSE OF THEIR BRIGHTNESS. ACCORDING TO DR ISADORE ROSENFELD THEY CAN TRIGGER MIGRAINE HEADACHES. THIS IS A ROAD HAZARD AND CAN LEAD TO AN ACCIDENT. *TR