2007 Lexus ES complaints

MY DASHBOARD HAS BEEN MELTING AND HAS CAUSED ME TO BE BURNED AND CAUSES A GLAZE IN MY WINDOW WHEN I DRIVE IT. *TR

THE LOWER BEAM HID LIGHTS WENT OUT INTERMITTENTLY (SOMETIMES LEFT, SOMETIMES RIGHT FRONT-LIGHT). AFTER STOPPING AND TURNING OFF THE IGNITION, THE LIGHTS COME ON AGAIN AFTER RESTARTING THE ENGINE. A FEW TIMES, BOTH LIGHTS TURNED OFF AT THE SAME TIME, SO THAT I WAS COMPLETELY IN THE DARK AND I HAD TO PULL OVER AND STOP THE CAR. AFTER I REPLACED THE BULBS, IT IMPROVED FOR ABOUT 6 MONTH. AFTER THAT, THE SAME PROBLEM STARTED AGAIN THIS CREATED SOME VERY SCARY SITUATIONS, ESPECIALLY WHEN IT HAPPENED WHEN I DROVE AT NIGHT ON A DARK FREEWAY WITH HEAVY TRAFFIC AND AT HIGH SPEED. *TR

THE DASHBOARD IS VERY STICKY TO THE TOUCH. WHEN TRYING TO REMOVE THE STICKINESS WITH A PAPER TOWEL AND CLEANER, THE PAPER TOWEL BECAME STUCK TO THE DASHBOARD. AT THIS TIME UNABLE TO CLEAN THE DASHBOARD. THE DASHBOARD IS CREATING A GLARE ON THE FRONT WINDOW MAKING IT DIFFICULT TO SEE AT TIMES. THE BLACK RUBBER EXTERIOR TRUNK RELEASE BUTTON MELTED. I WENT TO OPEN THE TRUNK AND HAD DIFFICULTY GETTING THE TRUNK TO OPEN. WHEN I BENT DOWN TO SEE WHAT WAS WRONG WITH THE BUTTON, IT WAS TOTALLY MELTED AND SMEARED ACROSS THE BOTTOM. I HAD BLACK RESIDUE ON MY FINGERS WHEN I TOUCHED WHAT WAS LEFT OF THE BUTTON. I REPORTED BOTH INCIDENTS TO MY SERVICE MANAGER IN JUNE 2014 WHEN I TOOK MY LEXUS IN FOR AN OIL CHANGE. I WAS TOLD THAT THE TRUNK BUTTON WOULD BE OVER $300 AND THE DASHBOARD WAS NOT COVERED. *TR

THE DASHBOARD IS MELTING AND SHINY VERY STICKY. THE GLARE FROM THE DASHBOARD IS INTERFERING WITH THE DRIVER'S VISION. *TR

MY DASHBOARD IS MELTING! *TR

THE DASHBOARD OF MY 2007 ES 350 IS MELTING AWAY. IT HAS A REALLY SHINY & STICKY AREA ON THE DRIVER SIDE WHICH, CAUSES A LOT OF GLARE ON THE WINDSHIELD & MAKING IT A SAFETY CONCERN. ALSO, THE DASHBOARD HAS AREAS THAT STARTED CRACKING DUE, TO THE SAME ISSUE. ALSO, THE DOOR PANELS ARE MELTING AS WELL. I TRY TO PROTECT THE DASHBOARD WITH THE SUNSHADES, BUT IT IS GETTING WORSE (EACH DAY). PLEASE HELP. *JS

PLASTIC INTERIOR BODY PARTS, IN PARTICULAR THE DASH BOARD, HAVE LOST THEIR HARDNESS AND HAVE BECOME STICKY. EVERYTHING (DIRT, HAIR, PAPER, ETC.) STICKS TO THEM AND THEY ARE UNCLEANABLE. *JS

I INHERITED THIS VEHICLE IN JANUARY OF 2014 AND AS SOON AS I GOT IT I NOTICED THAT THERE WERE CHIPS OF THE FRONT DASHBOARD THAT WERE MISSING. I HAD NOTICED SAID DAMAGE/DEFECT WHEN I DROVE IN PRIOR YEARS DATING BACK TO 2010 OR SO. WHENEVER THE CAR IS OUT IN THE SUN, THE DASHBOARD GETS SOFT AND IF YOU TOUCH OR HIT IT WITH YOUR FINGER, YOU CAN GET SOME OF THE SOFT DASHBOARD UNDER YOU NAIL. IT GETS VERY SOFT TO THE TOUCH. IN ORDER TO AVOID ANY FURTHER DAMAGE, I NOW PARK MY CAR UNDER SHADE AND USE PROTECTIVE VISORS ON THE INSIDE OF THE FRONT WINDSHIELDS IN ORDER TO PROTECT THE DASHBOARD. I WAS SURPRISED TO FIND THIS COULD HAPPEN TO SUCH A NICE AND EXPENSIVE CAR. IT DEFINITELY IS A FLAW IN THE DESIGN MATERIAL OF THE DASHBOARD. *JS

DASHBOARD MELTED OVER TIME. IT WAS OUT OF WARRANTY. *JS

DASHBOARD MELTING CAUSING A REFLECTION ON WINDSHIELD. *TR

DASHBOARD STARTED TO DETERIORATE BECOMING STICKY AND SHINY CREATING A VISIBILITY ISSUE. *TR

DASHBOARD BEGAN TO DETERIORATE AND BECOME STICKY AND SHINY, CREATING A VISIBILITY ISSUE. *TR

MY DASHBOARD MELTED WHICH IS CAUSING WINDSHIELD SCREEN GLARE AND OBSTRUCTING VISION TO ONCOMING TRAFFIC *TR

CHECK ENGINE AND VSC LIGHTS WERE DISPLAYED AT 54,000 MILES. ERROR CODES INDICATED IGNITION COIL. THIS ISSUES HAS BEEN REPORTED MULTIPLE TIMES FOR THE 07 ES 350 AND 08 GS. THIS IS A CLEAR DEFECT AND IT SHOULD BE REPLACED VIA A RECALL. *TR

PULLED OVER IN DEC 2012 AND GIVEN VERBAL BY POLICE BECAUSE DRIVER SIDE LOW BEAM HEADLIGHT OUT/WHILE TALKING TO POLICE CLICKED LIGHTS ON AND OFF AND HEADLIGHT STARTED WORKING. HAD BALANCE CHANGED. 29 SEP 2013 PULLED OVER BY POLICE BECAUSE DRIVE SIDE LOW BEAM HEADLIGHT OUT/CLICKED LIGHTS ON AND OFF AND LIGHT WORKING/RECEIVED TICKET FOR IMPROPER HEADLIGHT. *TR

THE PLASTIC CLIPS THAT ATTACH THE DRIVER'S SIDE WINDOW BROKE, CAUSING THE WINDOW TO JUMP OUT OF THE TRACK. THERE ARE HUNDREDS OF COMPLAINTS ON LEXUS OWNER FORUMS IN REGARDS TO THIS ISSUE WITH 2007-2008 ES350 MODELS. LEXUS EVEN REALIZES THERE IS AN ISSUE BECAUSE THEY PUT OUT A SAFETY BULLETIN (L-SB-0003-09) ABOUT THIS PROBLEM. THE MANUFACTURER IS FORCING THE CONSUMER TO PURCHASE AN ENTIRE NEW WINDOW IN ORDER TO FIX THEIR FAULTY DESIGN. WE ARE VERY FORTUNATE THAT THIS ISSUE DID NOT OCCUR WHILE DRIVING DOWN THE HIGHWAY OR AN ACCIDENT MAY HAVE OCCURRED. I WOULD A COMPANY WHO'S SLOGAN IS "THE PURSUIT OF PERFECTION" TO STAND UP AND ADMIT THAT THEY HAVE AN ISSUE. *TR

WHILE WE DRIVING DOWN THE TURNPIKE HEADING INTO PHILADELPHIA, MY WIFE TRIED TO ROLL DOWN HER WINDOWS AND THEN BACK UP. AS SHE DID, THE GLASS CAME OFF ITS TRACK AND ALMOST POPPED OUT OF THE DOOR. WE WERE GOING ABOUT 70 MPH. AT THIS SPEED, THAT WINDOW MAY HAVE COME OFF AND FLOWN OFF OUR CAR, HITTING ANOTHER CAR. THIS WOULD HAVE BEEN POTENTIALLY FATAL. THE ONLY REASON IT DID NOT FLY OFF, WAS MY WIFE GRABBED ON TO IT WHILE I PULLED OVER IMMEDIATELY. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES. THE CONTACT STATED THAT WHILE PARKED, THE DASHBOARD BECAME EXTREMELY HOT AND CAUSED A GLARE ON THE WINDSHIELD, OBSTRUCTING THE CONTACT'S VISIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

WHILE PARKED, I LET THE FRONT PASSENGER WINDOW DOWN. WHEN LETTING THE WINDOW UP I HEARD A LOUD POP AND THE WINDOW TIPPED DOWN IN THE FRONT LEAVING A LARGE GAP. I WAS ABLE TO GET IT BACK IN PLACE MANUALLY. TOOK IT TO THE LEXUS DEALERSHIP FOR SERVICE. WAS TOLD ONE OF THE PLASTIC CLIPS ON THE GLASS HAD BROKEN AND THE WINDOW WOULD HAVE TO BE REPLACED. THE WARRANTY HAD EXPIRED SO THE TOTAL COST INCLUDING THE WINDOW TINT WAS $646.67. I WAS TOLD THIS IS A RECURRING PROBLEM. I READ IF TAKEN TO A GLASS REPAIR SHOP, THERE IS A PERMANENT FIX. *TR

THE DRIVER SEAT WINDOW GLASS JUST WENT DOWN WHEN MY WIFE WAS DRIVING ON A FREEWAY IN FREEZING WINTER WEATHER, THE WINDOW GLASS WOULD NOT GO UP AND SHE COULD PULL IT UP ALSO BECAUSE THE WINDOW GLASS WENT INSIDE THE DOOR COMPLETELY. SHE WAS IN A REMOTE AREA AND HAD TO DRIVE MANY MILES WITH OPEN FRONT WINDOW WITH BELOW FREEZING TEMPERATURE TO FIND A NEAREST LEXUS DEALER SHE ALSO HAD TWO KIDS IN THE CAR TO MAKE SITUATION STILL WORSE. THE LEXUS DEALER SAID THE WINDOW REGULATOR AND WINDOW GLASS NEEDS TO BE REPLACED BECAUSE THE PLASTIC CLIP HOLDING THE WINDOW GLASS TO THE REGULATOR HAD BROKEN. DEALER SAID HE HAS TO ORDER THE PARTS FOR IT AND GAVE A QUOTE OF $800. WORST PART IS THE DEALER PULLED THE WINDOW GLASS UP AND PUT SOME TAPE TO HOLD IT TEMPORARILY AND CHARGED $100 DOLLARS FOR IT. I CANNOT BELIEVE LUXURY CAR LIKE LEXUS WILL HAVE SUCH FAULTY PARTS INSTALLED WHEN I GOOGLED THIS ISSUE I SAW MANY PEOPLE COMPLAINING ON SAME EXACT ISSUE WE FACED, THIS WINDOW GLASS AND PARTS SHOULD BE RE-CALLED AND REPLACED FOR FREE BY LEXUS BECAUSE IT CAN BE SAFETY ISSUE IF THIS HAPPENS IN FREEZING WINTER WEATHER. *TR

I AM 100% SURE I EXPERIENCED SUDDEN ACCELERATION. HERE ARE THE FACTS: 1. APPROXIMATELY 4-5 P.M., I WAS EASTBOUND ON SEPULVEDA BLVD., TORRANCE, CA. (ALMOST AT THE CORNER OF ARLINGTON AVE) ABOUT TO COMPLETE MY LAST ERRAND OF THE DAY TO PICK UP A PRESCRIPTION AT RITE AID DRUG STORE. I TURNED RIGHT INTO THE PARKING LOT, NOTICED A SPOT ON MY LEFT AND DECIDED TO PARK THERE. THE PARKING SPACE WAS APPROXIMATELY 20-30 FEET FROM THE ENTRANCE AND I PROCEEDED TO PULL INTO IT, EASING UP ON THE GAS PEDAL AND GUIDING MY CAR INTO THE SPACE. MY CAR WAS ALMOST IN THE PARKING POSITION, FACING EAST AND I WAS APPLYING THE BRAKE TO FINALIZE THE ACT. THERE WAS AN EMPTY PARKING SPACE IN FRONT OF MY CAR, BUT THERE WERE PARKED CARS TO THE LEFT AND TO THE RIGHT. 2. AS I WAS APPLYING THE BRAKE, AND OUT OF NOWHERE, THE CAR ACCELERATED, JUMPED AN ISLAND IN FRONT OF MY CAR, AND HIT THE TWO PARKED CARS. I HIT THE FRONT PASSENGER SIDE OF CAR A AND SWERVED TO LEFT, SIDE SWIPING THE LEFT REAR PASSENGER SIDE OF CAR (B). ALL I COULD THINK ABOUT WAS STEERING CLEAR OF ANY PEOPLE SO I HEADED FOR A CLEAR OPEN SPACE AND IN THE PROCESS, MY CAR JUMPED ANOTHER ISLAND AND I WAS HEADED STRAIGHT FOR SEPULVEDA BLVD WHICH IS A MAIN THOROUGHFARE. BRAKING DID NOT STOP THE CAR SO I THREW THE GEAR INTO 'PARK' AND IT FINALLY CAME TO A STOP. THE LOCATION OF THE FINAL STOP WAS IN THE NORTHEAST CORNER OF THE PARKING LOT, AWAY FROM PEOPLE. THANK GOD NO ONE WAS HURT. I HAD NIGHTMARES THINKING ABOUT WHAT COULD HAVE HAPPENED. THIS CAR W

WIFE WAS OPERATING THE DRIVER WINDOW IN OUR LEXUS ES 350. THE DRIVER WINDOW CRASHED DOWN INTO THE DRIVER DOOR PANEL MOMENTARILY STARTLING HER. SHE SWERVED INTO ONCOMING TRAFFIC. I HAD A TECHNICIAN PULL OFF THE DOOR PANEL AND THE PLASTIC MOUNTING TABS ON THE WINDOW REGULATOR AND THE PLASTIC MOUNTING TABS ON THE WINDOW HAD DISINTEGRATED. ACCORDING TO THE LEXUS OWNERS WEB SITE THIS IS A COMMON PROBLEM ON ALL 2007-2008 LEXUS ES 350 MODELS. LEXUS WILL NOT COVER THIS PROBLEM UNLESS STILL UNDER THE 4 YEAR WARRANTY. SEE RECALL 08V16200 FOR SIMILAR PROBLEMS. *TR

WHILE WE WERE DRIVING OUR 2007 ES350 IN A HIGH WAY IN DECEMBER 2011, THE PASSENGER-SIDE FRONT WINDOW GLASS SUDDENLY FELL OFF FROM THE TRACK, AND WE SHOULD HAVE STOPPED THE CAR RIGHT AWAY. AFTER REPLACING IT WITH A "NEWLY-DESIGNED" OEM GLASS IN A TOYOTA DEALER SERVICE DEPT (IT WAS OUT OF WARRANTY, SO WE PAID $600 FOR THE REPLACEMENT), THE DRIVER-SIDE FRONT WINDOW GLASS ALSO FELL OFF IN FEBRUARY 2012, AND WE COULDN'T DRIVE THE CAR UNTIL THE GLASS WAS REPLACED IN THE SAME DEPT. ONCE ONE (OR BOTH) OF THE FRONT WINDOW GLASSES FALLS OFF, IT IS VERY DANGEROUS TO DRIVE THE CAR IN A HIGH SPEED. AND, WE BELIEVE THE ORIGINAL WINDOW-GLASS DESIGN HAS A DEFECT AND THAT IS WHY LEXUS RE-DESIGNED THE GLASS (PLEASE LOOK AT THE TSB BELOW). I DON'T UNDERSTAND WHY LEXUS DOESN'T RECALL IT FOR THE DRIVING SAFETY. REFERENCES: [1] LEXUS, "FRONT WINDOW POPPING NOISE (TSB L-SB-0003-09)", JAN 2009, HTTP://WWW.CLUBLEXUS.COM/FORUMS/ATTACHMENTS/ES350/183277D1282320117-FRIENDS-2007-LEXUS-ES350-PASSENGER-WINDOW-FELL-OUT-L-SB-0003-09.PDF. [2] CLUB LEXUS (LEXUS OWNERS' FORUM), "FRIEND'S 2007 LEXUS ES350 PASSENGER WINDOW FELL OUT.", JUNE 2008 TO CURRENT, HTTP://WWW.CLUBLEXUS.COM/FORUMS/ES350/359463-FRIENDS-2007-LEXUS-ES350-PASSENGER-WINDOW-FELL-OUT.HTML. *TR UPDATED 07/26/2012 *JS

THIS COMPLAINT IS NOT ABOUT THE VEHICLE BUT ABOUT THE PROCESS THAT LEXUS HAS REGARDING SAFETY RECALLS. THIS RECALL WAS DURING 2009. I READ ABOUT IT IN THE NEWSPAPER, CALLED LEXUS AND WAS TOLD IT DID NOT PERTAIN TO ME. MANY MONTHS LATER I RECEIVED THE RECALL LETTER SAYING MY VEHICLE IS AFFECTED, AND THIS CONCERNED ME ABOUT LEXUS' RECORDS AND RECALL SYSTEM. I HAD MY VEHICLE CORRECTED. APPROX SIX MONTHS LATER, AND AGAIN ABOUT A YEAR AFTERWARDS, I RECEIVED A SIMILAR RECALL LETTERS SAYING LEXUS' RECORDS REFLECT I NEED TO HAVE THIS SAFETY CONDITION CORRECTED. WHEN I CALLED BOTH TIMES, THEY VERIFIED THAT I HAD ALREADY DONE THIS CORRECTION. WHEN I QUESTIONED THEM, THEY SAID TO JUST "IGNORE THE LETTER AND THROW IT AWAY". I QUESTION THE ACCURACY AND THE WHOLE RECORDS KEEPING SYSTEM BY LEXUS, AND RESPECTFULLY REQUEST THAT THEIR SYSTEM BE OFFICIALLY REVIEWED. RECALLS PERTAIN TO SAFETY AND I DON'T FEEL LEXUS HAS A GOOD HANDLE ON THIS. *TR

CONSUMER BELIEVES THAT THE UNINTENDED ACCELERATION IS CAUSED BY AN ELECTRICAL PROBLEM. *NJ