2007 Lexus ES complaints

THE DASHBOARD IS MELTING CRACKING AND COMING APART, WE NOTICED THE PROBLEM IN JULY, AUGUST 2017, DID NOT KNOW IT WAS KNOWN PROBLEM TO LEXUS. IN DECEMBER 2017 I GOGGLED HOW TO REPAIR MELTING DASH AND FOUND OUT THIS WAS A PROBLEM THAT LEXUS WAS AWARE OF, WE BOUGHT THE LEXUS ES350 NEW IN 2007 AND ARE ORIGINAL OWNERS, LEXUS NOTIFIED US ABOUT THE AIR BAG RECALL BUT NEVER NOTIFIED US ABOUT THE MELTING DASH PROBLEM. THEY REPLACED THE AIR BAGS IN 2017 WHEN THE DASH WAS MELTING AND DID NOT SAY ANYTHING. NOW WHEN I CALLED THEM THEY SAID SORRY, THE WARRANTY PERIOD ENDED MAY 31 2017. THEY NEED TO REPLACE OWNER DASH BOARD NOW

BOTH HEADLIGHTS GO OUT BY THEMSELVES WHILE DRIVING. IT HAS HAPPENED FOUR TIMES. THE DASH INDICATOR LIGHT SHOWS THE HEADLIGHTS ARE ON. MANUALLY TURNING THE HEADLIGHTS OFF AND ON GETS THEM ON AGAIN. VERY FRIGHTENING AND UNSAFE TO ALL OF A SUDDEN HAVE NO HEADLIGHTS. I HAVE APPOINTMENT WITH LEXUS TO FIX, BUT SHOULD BE A RECALL SAFETY ITEM.

MY CAR IS INCLUDED IN THE TAKATA AIRBAG RECALL. IT HAS BEEN MORE THAN A YEAR SINCE WE WERE NOTIFIED OF THIS PROBLEM. TO DATE IT HAS NOT BEEN FIXED AND THERE IS NO CLEAR DATE WHEN THEY WILL BE ABLE TO FIX IT. I'VE BEEN INSTRUCTED BY LEXUS THAT THE REMEDY FOR NOW IS THAT NOBODY CAN SIT IN THE FRONT PASSENGER SIDE SEAT. THAT IS TOTALLY UNACCEPTABLE. I FEEL AS THOUGH THEY ARE DRAGGING THEIR FEET IN THE HOPES THAT AS TIME GOES BY, MORE OF THE OLDER CARS WILL BE TAKEN OFF THE ROAD SO THEY WON'T NEED TO BE REPAIRED. WE NEED ACTION ON THIS, IT IS A MAJOR SAFETY AND CONVENIENCE ISSUE.

TAKATA RECALL IN JANUARY 2017 I WAS ADVISED BY MY DEALER, STEVINSON LEXUS, THAT MY LEXUS WAS SUBJECT TO A RECALL TO REPLACE DEFECTIVE AIRBAGS. DESPITE REPEATED FOLLOW UP ON MY PART, THE REPLACEMENT STILL HAS NOT BEEN SCHEDULED AND THE DEALER SAYS THAT TOYOTA HAS NOT PROVIDED THE NEEDED PARTS. I AM VERY CONCERNED ABOUT THE POTENTIAL DANGER.

TAKATA RECALL - THIS RECALL WAS ISSUED ON MAY 4, 2017. REPAIR WAS SCHEDULED IN SEPTEMBER 2017. IN THE MEANTIME, IT WAS RECOMMENDED THAT NO ONE SIT IN THE FRONT PASSENGER SEAT. AFTER WAITING SIX MONTHS !!!. THE REPAIR DATE WAS MISSED AND NO NEW DATE HAS BEEN PROMISED FOR REPAIR. STILL WAITING AND CANNOT USE THE FRONT PASSENGER SEAT !!

TOYOTA/LEXUS REFUSING TO FIX THIS RECALL ON MY LEXUS VEHICLE.

TAKATA RECALL

"TAKATA RECALL" VISITED THE LOCAL DEALERSHIP IN METAIRIE, LA TO HAVE RECALL TAKEN CARE OF. THEY SAID THEY WOULD CONTACT ME WHEN THEY WERE READY TO FIX PROBLEM. MY WIFE AND I ARE SENIOR CITIZENS AND ARE AFRAID TO SIT AS A PASSENGER OF OUR OWN CAR. WHY IS THIS TAKING SO LONG. OVER A YEAR SINCE WE RECEIVED NOTICE. CAN WE DEMAND THE USE OF A SIMILAR LOANER CAR? PLEASE HAVE THIS COMPLAINT CHECKED. THANKS

MY AIRBAG RECALL CAME TO ME TODAY 7/18/2017 - I FOUND OUT ABOUT THIS RECALL FROM FACEBOOK BACK IN SEPT. 2016 - I CALLED LEXUS WAS INFORMED TO DRIVE THE CAR OVER - I SIGNED A PAPER STATING I WAS NOT ALLOWED TO DRIVE MY CAR AND IT MUST SIT IN MY GARAGE FOR AS LONG AS THERE IS NO PART TO REPLACE IT WITH - THEY GAVE ME A LOANER CAR BUT AFTER 10 MONTHS LATER AND MY CAR DEAD - THE PART CAME IN - IT WAS LIKE PULLING TEETH TO GET THEM TO EVEN LOOK AT THE CAR AND DID NOT WANT TO EVEN PUT IN A NEW BATTERY - AFTER COMPLAINING AND WORKING WITH THE HOME OFFICE THEY DID A COMPLETE ONCE OVER AND A NEW BATTERY - MY CAR IS WORKING NOW - BUT - LEXUS SHOULD HAVE DONE SOMETHING FOR THEIR CUSTOMERS - LAWYERS ALL OVER THE PLACE WANT TO HELP YOU GET YOUR MONEY BACK - LEXUS DIDN'T EVEN WANT TO HEAR ABOUT ANY ISSUES YOU HAD - COMPLAINTS ETC..... YOU WOULD THINK THEY WOULD WANT TO ASSIST YOU WITH MORE ITEMS TO REPLACE ON YOUR CAR - 10 MONTHS OF WAITING?????? CRAZY !!!!!!

AT THE TOP OF OUR DRIVEWAY JUST OUTSIDE THE GARAGE DOOR, MY WIFE PUT OUR 07' LEXUS ES350 IN GEAR AND SECONDS LATER THE VEHICLE BEGAN TO ACCELERATE WILDLY. SHE WAS UNABLE TO SLOW THE CAR'S WILD ACCELERATION DOWN THE DRIVEWAY AND CAUGHT PART OF A RETAINING WALL ON THE PROPERTY WHICH FLIPPED THE VEHICLE ON IT'S SIDE. I WAS INSIDE THE HOUSE AT THE TIME BUT HEARD THE CAR'S ENGINE REV JUST BEFORE THE CRASH. THE ACCIDENT APPEARS TO HAVE INITIATED BY SOME EXTREMELY DANGEROUS MECHANICAL FAILURE THAT ALLOWED THE ENGINE TO REV UNCONTROLLABLY . OUR INSURANCE COMPANY WILL SOON BE TOWING THE LEXUS TO THEIR FACILITY. I NOTIFIED A CLAIMS AGENT THAT THE ACCIDENT SHOULD BE BROUGHT TO THE ATTENTION OF NHTSA HOWEVER, THE AGENT WAS NOT AWARE OF HOW TO COORDINATE THE EFFORT SO I AM PROCEEDING FORWARD MYSELF ASAP. THE CAR IS OBVIOUSLY TOTALED AND I'M NOT SURE WHAT INSURANCE WILL DO WITH THE VEHICLE.

TAKATA RECALL. RECALL NOTICE CAME SOME MONTHS AGO. WAS TOLD BY DEALER ON 5/28/17 THAT IT WOULD TAKE UNTIL SEPTEMBER -- AFTER THE SUMMER WHEN I NEED THE CAR MOST -- BEFORE IT CAN BE FIXED. TOTALLY UNACCEPTABLE.

TRANSMISSION HAD ISSUES WITH FLARE AT SPEEDS OF 30-40 MPH ON A COLD START AND BROUGHT IT TO LEXUS AND THEY UPDATED MY ECU WITH THE SOFTWARE. AFTER GETTING THE CAR BACK THEY HAD A JERKING/HESITATION BETWEEN 1ST AND 2ND GEAR. THIS HAPPENS EVERY TIME WHEN WHEN AT A STOP AND SLOWLY ACCELERATING. LEXUS RECOMMENDED A NEW TRANSMISSION, BUT I DID SOME RESEARCH AND LOTS OF OWNERS HAD THIS ISSUE FOR THE EARLY 2007 MODELS OF THE ES350. APPARENTLY LEXUS IS A WARE OF THE ISSUE BUT HAS DONE NOTHING ABOUT IT.

TAKATA INFLATORS : PLEASE I'M WORRIED ABOUT THE AIR BAG EXPLODING ITS BEEN TEN YEARS SINCE I BOUGHT THE CAR , THE RECALL SHOULD HAVE BEEN ALREADY RESOLVED ,SINCE ITS (ZONE A 6-9 YEARS) PLEASE MAKE IT A PRIORITY TO REPLACE THE AIR BAG IN MY CAR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TAKATA RECALL. RECALL NOTICE SENT OUT IN MAIL. NO PLAN FOR CORRECTIVE ACTION.

SHAKING WHEN BRAKING

RECALL

THERE HAS BEEN A RECALL ON THE FRONT PASSENGER AIR BAG, PRODUCED BY TAKATA, AND THE MY LEXUS DEALER IN SCHAUMBURG, ILLLINOIS, HAS NOT CONTACTED METRO FIX THE PROBLEM. IT HAS BEEN TOO LONG. I HAD FILED A COMPLAINT OVER THE PHONE WITH YOU IN FEBRUARY ( #10957566). CAN YOU PLEASE LET ME KNOW WHAT IS GOING ON AND HOW MUCH TIME LONGER I AM SUPPOSED TO WAIT...THIS IS RIDICULOUS !

TAKATA RECALL: I LIKE TO KNOW WHEN MY VEHICLE IS GOING TO BE CALLED TO REPLACE THE AIR BAG THAT HAS BEEN WORRYING OUR FAMILY SINCE ITS ALMOST TEN YEARS WE BOUGHT THE CAR, THE BAG SHOULD HAVE BEEN REPLACED 2 YEARS BACK THANKS [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

"TAKATA RECALL LEXUS STATES THAT NOT TO HAVE ANYONE SET ON THE PASSENGER SIDE FRONT UNTIL RECALL IS COMPLETE. HOW ARE YOU SUPPOSE TO USE THE VEHICLE LIKE THAT

"TAKATA RECALL" ...DEALER IS NOT ABLE TO PROVIDE DATE OF REPLACEMENT...ONLY THAT THE CAR WILL BE RECALLED BASED UPON STATE REGISTRATION DATA BANK. NOT A VALID RESPONSE IN OUR MIND.

TAKATA RECALL: WHAT IS THE LEGAL REQUIREMENTS OF THE AUTO MANUFACTURE IN RESPECT TO COMPLETING THIS RECALL? WHAT IS I AM ENTITLED TODAY? CAN I SELL THE CAR? CAN DEALERSHIPS SELL CARS WITH A KNOWN (UNSOLVED) SAFETY RECALL?

TAKATA RECALL AS OF TODAY, 1/8/17, THE RECALL STATUS FROM LEXUS IS STILL "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" ACCORDING TO THE NHTSA-TAKATA AIRBAG INFLATOR EXPANSION PHASES/ZONES, I AM IN ZONE A. GIVEN THE DATE OF MY CAR, I WOULD SAY ANY DEGRADATION EXPECTED HAS OCCURRED AND LEAVES ME IN DANGER DAILY. IN THE MEANTIME, I AM RIDING ALMOST DAILY IN THE PASSENGER SEAT WHERE THE AIRBAG COULD COULD CAUSE ME SERIOUS DAMAGE OR DEATH. HOW LONG DOES THE NHTSA ALLOW MANUFACTURERS TO GO WITHOUT REMEDIES? WHAT RECOURSE DO I HAVE, OTHER THAN ME RIDING IN THE BACK SEAT WHEN MY HUSBAND DRIVES? SURELY THEY ARE NOT STILL MANUFACTURING CARS WITH THE SAME DEFAULTS, SO WHY CAN'T THEY REPLACE MINE WITH ONE THAT THEY CURRENTLY USE IN THEIR VEHICLES?

AIRBAG LIGHT

TAKATA RECALL. WE RECEIVED A RECALL IN MAY 2016, AND NOTHING HAS BEEN DONE. IT'S BEEN 7 MONTHS. I UNDERSTAND THAT BECAUSE OF THE AGE OF OUR CAR AND THE FACT THAT WE LIVE IN A VERY HOT STATE, THE CHANCES OF OUR AIR BAGS EXPLODING ARE VERY HIGH. BECAUSE OF THIS, I THINK 7 MONTHS IS TOO LONG TO WAIT FOR A FIX.

TAKATA RECALL INFLATOR HAS NOT BEEN FIXED RECEIVED LETTER IN MAY 23 2016.

TAKATA RECALL

TAKATA RECALL: WE RECEIVED NOTICE OF SAFETY RECALL LETTER DATED JUNE 9, 2016, FROM LEXUS STATING THERE IS DEFECT RELATING TO OUR 2007 ES350 INVOLVING FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. AFTER MONTHS OF NO ACTION BY LEXUS, WE FOLLOWED UP WITH LEXUS ON SEPTEMBER 27, 2016, AND THEY STATED PARTS WERE NOT AVAILABLE. WE ARE IN GREAT NEED OF OUR VEHICLE AND ARE CONCERNED WITH OUR SAFETY IN THAT WE ARE LOCATED IN ZONE A WHICH PUTS US AT GREAT RISK.

ON FRIDAY SEPT 16, , 2016 THE LEXUS WAS BEING PARKED ( BY SALLY MY WIFE WHO HAS BEEN DRIVING THIS CAR FOR MANY YEARS) ON THE DRIVEWAY OF MY HOME ON 198 COMPTON AVE EDISON , THE BRAKES BECAME HARD AND CAR KEPT MOVING CRASHED THE GARAGE DOOR AND A SECOND CAR CAR PARKED INSIDE THE GARAGE BOTH DRIVER AIRBAGS DEPLOYED , SHE WAS FORTUNATE THAT THE ACCIDENT WAS NOT FATAL; THE BRAKES AND DISCS WERE NEW AND DONE 2 MONTHS AGO;

TAKATA RECALL. THIS RECALL CAME OUT IN MAY 2016. LEXUS SUGGEST NOT LETTING ANYONE RIDE IN THE FRONT PASSENGER SEAT. THIS DOESN'T SEEM REASONABLE TO TAKE THIS LONG, I CAN'T USE MY CAR WITH ANYONE IN THE FRONT SEAT.

TAKATA RECALL - HOW IS IT THAT THIS IS THIS SERIOUS WITH SO MANY PEOPLE DYING AND WE DO NOT EVEN HAVE AN ESTIMATE ON WHEN THEIR COULD BE A REMEDY. THIS IS UNACCEPTABLE. MY 26 YEAR OLD SON DRIVES THIS CAR AND I WORRY EVERY DAY EITHER COME UP WITH A SOLUTION AND AN ETA OR BUY THE CAR BACK OR GIVE ME A RENTAL UNTIL THERE IS A SOLUTION.

TAKATA RECALL LEXUS FILED DIR (DEFECT INFORMATION REPORT) ON MAY 23, 2016, NOTIFICATION RECEIVED IN MAIL JULY 2016, STILL NO REMEDY AVAILABLE. LEXUS HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.

TAKATA RECALL: THE TAKATA AIRBAG PROBLEM SHOULD BE REMOVED IMMEDIATELY. I DID NOT BUY A 1 SEATED FRONT SEAT CAR AND THIS IS WHAT I'M FORCED TO DRIVE NOW. WHEN IS MY AIRBAG GOING TO BE REPLACED?

10885689- STERLING MCCALL LEXUS REPRESENTATIVES SAY THAT IT IS A "COURTESY " AND "NOT MANDATED BY THE NHTSA" TO PROVIDE A REPLACEMENT VEHICLE. I WAS ALSO INFORMED THAT "I MUST HAVE FULL INSURANCE COVERAGE TO LEASE A CAR". (I HAVE A 5 PASSENGER 2007 LEXUS ES, WHICH IS PAID IN FULL) IT IS NOT REQUIRED THAT I HAVE FULL INSURANCE COVERAGE WITH THE STATE OF TX. THIS WILL COST MORE MONEY. LEXUS IS CONCERNED WITH THEIR OWN ECONOMICS AND NOT WITH CONSUMER SAFETY BY PRESENTING HARDSHIPS, MAKING IT DIFFICULT AND TAKING ADVANTAGE OF CUSTOMERS IN PROVIDING REPLACEMENT VEHICLES FOR OWNERS WHO NEED THEIR VEHICLES TO PROVIDE A DECENT LIVING, WHO ARE ON A BUDGET, FINANCIALLY CHALLENGE.

THE BUTTON ON THE DECK LID TO OPEN HAD BECOME VERY STICKY AS IF MELTED ALSO THE STEERING WHEEL HAS THE SAME PROBLEM. IT IS AS IF THE COATING ON BOTH HAS BECOME LIKE PUTTY.

OVER THE LAST COUPLE OF YEARS, AT LEAST 7 TIMES, I HAVE HAD MY CAR STAY RUNNING WHILE I AM AT A RESTAURANT OR WHEN I RETURN HOME. I PARK OUTSIDE AND AT LEAST 3 TIMES OVER THE LAST 6 YEARS NEIGHBORS HAVE CALLED AND SAID DID YOU KNOW THAT YOUR CAR ENGINE WAS RUNNING. ABOUT THREE WEEKS AGO, IN EARLY AUGUST, I WAS AT A RESTAURANT IN CLINTON, NEW YORK WHERE THE CAR WAS RUNNING ON THE STREET SEVERAL BLOCKS AWAY FOR THE WHOLE TIME WE WERE IN THE RESTAURANT. EACH TIME I THOUGHT I'D PUT MY FOOT ON THE BRAKE AND PUSHED IN THE BUTTON TO SHUT OFF THE CAR. I AM SO GLAD THAT YOU ARE INVESTIGATING THIS. IF I HAD AN INTERIOR GARAGE WHERE I PARKED AT MY HOME, I COULD HAVE KILLED PEOPLE WITH THE BUILD UP OF THE CARBON MONOXIDE. I CAN'T SEE WHY TOYOTA CAN'T HAVE A BLINKING LIGHT WHEN THE CAR IS ON OR HAVE THE CAR AUTOMATICALLY CUT OFF AFTER A FEW MINUTES. ONE OTHER THING, IS THAT MY CAR, WHICH I LOVE, RUNS SO QUIETLY, THAT IT IS ALMOST IMPOSSIBLE TO HEAR THE ENGINE WHEN IT IS IDLING. THANK YOU SO MUCH FOR INVESTIGATING THIS SERIOUS ISSUE. *TR

WHILE SITTING AT STOP LIGHT HEARD GRINDING NOISE AND UPON TURNING AT TRAFFIC LIGHT STEAM LIKE SMOKE LEFT HOOD. AS I PULLED OVER IT LOOKED TO BE ENGINE COOLANT.

FOR THE PAST 3 YEARS, MY VEHICLE'S DASHBOARD HAS BEEN MELTING, CAUSING A STICKY, SHINY FILM ON THE DASHBOARD. THIS DEFECT IS A MAJOR HAZARD AS IT CREATES A REFLECTION FROM THE DASHBOARD, NOT ALLOWING ME TO PROPERLY HAVE A CLEAR VIEW WHILE OPERATING MY VEHICLE. THE DEFECT LIMITS ME FROM TAKING LONG TRIPS ON THE ROAD, AS I AM AFRAID THAT I WILL NOT BE ABLE TO SEE DUE TO THE REFLECTION IN MY EYES.

THE HEADLIGHTS ARE SUPPOSED TO TRACK WITH THE DIRECTION OF MY I FRONT TIRES. FOR THE PAST 2+ YEARS MY HEADLIGHTS HAVE SPORADICALLY BEEN TURNING OFF. SOMETIMES IT WILL BE ONE LIGHT, OTHER TIMES IT WILL BE BOTH. I AM FORCED TO TURN ON MY BRIGHTS. USUALLY, I CAN IMMEDIATELY SWITCH BACK TO MY LOW BEAM AND THEY WILL COME BACK ON. I TOOK THE CAR TO MY LOCAL AUTO REPAIR SHOP SO THEY COULD CHANGE THE LIGHT BULBS. AFTER INSPECTING THE LIGHTS, THEY FOUND THE PLASTIC MOUNT WAS DISINTEGRATING. THE HEAT FROM THE HALOGEN LIGHTS WAS DETERIORATING THE PLASTIC. AS A RESULT, THE MOUNT WAS UNABLE TO TRACK. THEY DID NOT WANT TO ATTEMPT TO REPLACE THE BULBS BECAUSE THE WHOLE UNIT WAS TOO FRAGILE.

THE DASHBOARD AND DOOR PANELS ARE MELTING. TOP OF DASHBOARD IS SO SHINY IT CAUSES VISUAL DISTURBANCE. WAS ADVISED MONTHS AGO BY LEXUS THAT RECALL IS IMPENDING

FRONT PASSENGER SIDE WINDOW CAME OFF TRACK WHILE DRIVING---WINDOW WAS NOT BEING OPENED OR CLOSED/THERE WAS A LOUD SOUND & WHEN I PULLED OVER WINDOW WAS OFF TRACK/TOOK VEHICLE TO DEALER (NON LEXUS) WHERE I PURCHASED CAR & WAS TOLD A CLICK THAT IS ON WINDOW BROKE & ENTIRE WINDOW NEEDS REPLACING/I SEARCHED THE WEB & DISCOVERED OTHER OWNERS HAVE HAD THE SAME PROBLEM

I RECENTLY READ ABOUT THE ISSUE WITH THE LEXUS IS MODEL BEING GIVEN A TECHNICAL ADVISORY FOR THE BREAKDOWN OF THE DASHBOARD AND I WAS WONDERING WHY THIS PROBLEM IS ONLY ADDRESSED ON THE IS MODEL AND NOT THE ES AS WELL. I AM AN ES 2007 OWNER WHO IS AND HAS BEEN EXPERIENCING THE SAME PROBLEM FOR MANY MONTHS NOW. I WAS TOLD BY LEXUS THAT TO REPLACE IT WOULD COST $3000 AND I HAVE ALREADY REPLACED THE INSTRUMENT PANELS ON THE STEERING WHEEL FOR THE SAME PROBLEM WHERE THE RUBBER HAS BROKEN DOWN AND DISINTEGRATED. I AM ANGRY BECAUSE THIS IS A LEXUS FOR GOD'S SAKE. I RECENTLY ASKED MY INSURANCE COMPANY IF I COULD CLAIM THIS DAMAGE AND THEY TOLD ME THAT THEY HAD HEARD OF THE SAME PROBLEM IN 2007 TOYOTA'S AND IS'S AND THAT TOYOTA ISSUED A RECALL. MY THING IS IF TOYOTA ISSUED A RECALL, THEN SO SHOULD LEXUS. ARE WE SUPPOSED TO BELIEVE THAT THEY USED DIFFERENT PRODUCTS WHEN THEY HAVE THE SAME LOOK AS THE ONES IN THE TOYOTA LINE OF CARS FOR THAT YEAR? I AM UPSET THAT MY LUXURY CARE IS A LUXURY ROAD HAZARD AND NOBODY HAS ADDRESSED IT IN THE ES350. STARTING AROUND 2013, THE RUBBER ON THE STEERING WHEEL AND DASH BOARD STARTED TO DISINTEGRATE. FIRST BECOMING STICKY, THEN SHEDDING SMALL BITS OF PLASTIC AND FINALLY BECOMING SLICK AND SHINY. AT THE TIME OF PURCHASE I HAD MY VEHICLE AFTERMARKET TINTED ALL AROUND AND USE SUN SHADES RELIGIOUSLY. I HAVE ALREADY PAID OUT OF POCKET OVER $900 JUST TO HAVE THE STEERING WHEEL PARTS REPLACED WITH NEW RUBBER AND I THINK THAT IT IS RIDICULOUS THAT I HAVE A L

THIS VEHICLE HAS A PROBLEM WITH RANDOM HARD DOWN SHIFTING WHEN IT IS ALMOST STOPPED. THE HARD DOWN SHIFT WILL HAPPEN AND THEN VEHICLE WILL LUNGE FORWARD. I DID SLIGHT RUN INTO THE BACK OF ANOTHER VEHICLE WHEN THIS HAPPENED IN A PARKING LOT. THIS COULD BE POTENTIALLY VERY DANGEROUS IF THE LUNGE WOULD HIT A PEDESTRIAN OR CAUSE THE VEHICLE TO ENTER HEAVY TRAFFIC. I HAVE REPORTED THIS MANY TIMES TO THE LEXUS DEALERSHIP, WHO IS UNABLE TO DUPLICATE THE PROBLEM BECAUSE OF THE RANDOM NATURE. *TR

I PURCHASED A CERTIFIED USED 2007 LEXUS ES 350 IN 2010 WITH APPROXIMATELY 26,000 MILES. IN 2014, I LEFT THE LEXUS IN MY FLORIDA PARKING LOT FOR THE SUMMER (MAY-OCTOBER). WHEN I RETURNED FROM NEW YORK, THE ENTIRE LEXUS DASHBOARD HAD MELTED! DUE TO THE MELTING, THERE IS A SHINY GLARE ON THE WINDSHIELD WHICH MAKES IT HARD TO SEE. I BELIEVE THIS IS VERY DANGEROUS AND THERE SHOULD BE A RECALL. I PAID A LOT OF MONEY FOR THIS CAR, AND THIS IS A SERIOUS SAFETY DEFECT. LEXUS SHOULD RECALL THESE CARS AND FIX THIS PROBLEM. *TR

THE DASH BOARD ON MY CAR IS MELTING THE GLARE IS VERY BAD MAKES DRIVING ON A SUNNY DAY VERY DANGEROUS CAR IS NOT SAFE. *TR

DASHBOARD IS MELTING, VERY SEVERE. NOT ONLY A VISIBILITY ISSUE WITH THE GLARE BUT IT IS NOW DRIPPING INTO THE START ENGINE BUTTON WHICH COULD LEAD TO ELECTRICAL PROBLEMS AND BECOME EVEN MORE OF A SAFETY ISSUE. LEXUS DEALER SAID HE WOULD SUBMIT PICTURES AND GET BACK WITH ME. IT HAS BEEN ABOUT 10 DAYS AND NO WORD YET. *TR

DASHBOARD STICKY AND SHINY CAN BARELY SEE WHEN IT'S SUNNY OUTSIDE. *TR

I HAVE A COMPLAINT ABOUT MY ES 350 LEXUS 207. THE DASHBOARD IS MELTING. I BELIEVE THIS IS A DEFECTIVE PROBLEM. I AM CONCERNED ABOUT SAFETY ISSUES. THIS IS MY SECOND LEXUS AND NEVER HAD A PROBLEM WITH THE FIRST ONE; (DASHBOARD) ES 300 LEXUS (2003). I HOPE THERE WILL BE AN INVESTIGATION ABOUT THIS MATTER. THANK YOU *TR

DASH PANEL MELTING. *TR

I'M RESPONDING TO THE SEGMENT I SAW ON THE NEWS REGARDING THE MELTING DASHBOARDS. I TOOK MY CAR INTO THE LEXUS DEALERSHIP BACK IN 2010. THEY WERE NOT VERY FRIENDLY AS A MATTER OF FACT THEY TRIED TO MAKE ME FEEL STUPID BY TELLING ME THAT WHO EVER IS WASHING AND CLEARING MY VEHICLE MAYBE USING A CHEAP PRODUCT ON THE VINYL. AND WHEN I ASKED ABOUT THE AREAS THAT WERE NOT MELTING. I WAS TOLD THAT, THOSE AREAS ARE PROBABLY NOT BEING CLEANED. I WAS THEN ASKED IF I'M PRESENT WHEN MY CAR IS BEING CLEANED AND WHAT PRODUCTS ARE BEING USED. I CONTACTED LEXUS AGAIN THIS YEAR AFTER LEARNING THAT SOMEONE WROTE A STORY ABOUT MELTING DASHBOARDS AND I WAS TOLD THAT THEY DIDN'T KNOW ANYTHING ABOUT IT AND IT SOUNDS LIKE WEAR AND TEAR. WITH THE DASHBOARD MELTING LIKE IT IS,LEAVES A BLINDING GLARE WHICH IN MY OPINION IS VERY DANGEROUS. MY HUSBAND AND I LITERALLY HAVE TO SIT FORWARD AND LOOK UNDERNEATH A LITTLE SPACING LEFT BETWEEN THE DASHBOARD AND THE WINDOW SHIELD. I WOULD ALSO LIKE TO ADD THAT THE REAR TRUNK BUTTON HAS ALSO MELTED. *TR

THE DASHBOARD ON MY VEHICLE IS MELTING. THIS IS CAUSING AN UNSAFE GLARE ON THE WINDSHIELD. IT IS VERY DIFFICULT TO SEE OUT THE WINDSHIELD DUE TO THE MELTING, SHINY DASHBOARD REFLECTING ONTO THE WINDSHIELD. THE DASHBOARD IS VERY STICKY TO THE TOUCH, YOU CAN'T WIPE THE DASHBOARD DUE TO THE STICKINESS CAUSING A RAG OR CLOTH TO STICK TO THE DASH. THERE IS CURRENTLY NO HELP AVAILABLE FROM LEXUS IN REGARDS TO THIS PROBLEM. THIS S A VEHICLE DEFECT, I HAVE NEVER HAD A VEHICLE DO THIS. THE ONLY FIX IS TO REPLACE THE DASHBOARD. *TR