Owners filed 4 complaints about this vehicle with federal regulators, most often about the electrical system › alternator/generator/regulator. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
1
1
0
1
Power Train › Driveline
1
0
0
0
Fuel System, Gasoline
1
0
0
0
Electrical System › Alternator/Generator/Regulator
1
0
0
0
1 safety recall
Part 573 reports
Electrical System › Ignition06V269000
Filed Jul 26, 2006918 vehiclesKwang Yang Motor Co., Ltd
Defect. ON CERTAIN MOTORCYCLES, THE MANDATORY ENGINE STOP SWITCH ON THE RIGHT HAND HANDLEBAR WAS NOT INSTALLED. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 123, 'MOTORCYCLE CONTROLS AND DISPLAYS.'
Risk. THE OPERATOR WILL NOT BE ABLE TO STOP THE ENGINE FROM RUNNING BY THE FASTEST MEANS POSSIBLE IN CASE OF AN EMERGENCY, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.
Remedy. DEALERS WILL REPLACE THE ENGINE STOP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT KYMCO USA CUSTOMER SERVICE TOLL FREE AT 1-888-235-3417.
What owners reported
Newest filings
Power Train › Driveline
Filed Jun 15, 201111,807 milesIN
DURING NORMAL OPERATION, A COMPONENT CALLED A "CHAIN SLIDER" FAILED DUE TO ABRASIVE WEAR AFTER 11807 KILOMETERS (APPROXIMATELY 7400 MILES). SUBSEQUENTLY, THE PART CAME FREE FROM IT'S MOUNTING AND LODGED IN THE DRIVE SPROCKET OF MY 2007 KYMCO VENOX 250 CC MOTORCYCLE, CAUSING THE REAR WHEEL TO LOCK UP DURING OPERATION. FORTUNATELY I WAS OPERATING THE MOTORCYCLE AT LOW SPEED AND AVOIDED A CRASH. I PURCHASED A REPLACEMENT PART, AND UPON EXAMINATION I REALIZED THAT THIS PART WILL ALSO FAIL CATASTROPHICALLY DURING OPERATION. THE FRAGMENTS OF THE FAILED PART ARE AVAILABLE FOR EXAMINATION. *TR
Fuel System, Gasoline
Filed Aug 2, 200812 milesCO
1. PEOPLE 50CC KYMCO, STALLED 3 TIMES DRIVING IT HOME THE DAY WE BOUGHT IT! MANY PROBLEMS SINCE AND STILL NOT SOLVED. 2. STALLED IN HEAVY TRAFFIC > 15 TIMES SINCE PURCHASE CAUSING NEAR-INJURY, HAS TAKEN UP TO 24 HOURS TO GET IT STARTED AGAIN, AND ULTIMATELY TOTAL FAILURE REQUIRING $100 TOW BACK TO SHOP. HAVE SPENT COUNTLESS HOURS (IN SHOP, TRYING TO RE-START IT, MISSING APPOINTMENTS) AND SUSTAINED MANY LEG BRUISES TRYING TO KICK-START IT LITERALLY HUNDREDS OF TIMES. 3. 1ST, THEY REPLACED FUEL TAP, WITH NO IMPROVEMENT. NEXT, THEY REROUTED FUEL & PLACED A PLATE TO BLOCK HEAT; PROBLEM (STALLING IN TRAFFIC) WORSENED AND LED TO COMPLETE FAILURE--COULDN'T GET IT STARTED AT ALL. THIS IS WHEN WE TOWED IT IN. 3RD, THEY TOOK FUEL SYSTEM FROM A BUDDY 50 (GENUINE SCOOTER CO, NOT KYMCO) AND TRANSPLANTED IT INTO OUR KYMCO PEOPLE 50. SCOOTER NOW IS SLUGGISH, WON'T ACHIEVE SAME TOP SPEED AND HEAR AND FEEL A GRINDING SOUND AS IT DRIVES. FEAR RIDING IT DUE TO DANGER OF STALL IN TRAFFIC AND GETTING HIT BY CAR (A FEW NEAR-MISSES) AND NOT ABLE TO RELY ON IT FOR TRANSPORTATION. DEALER NOT WILLING TO REPLACE THE SCOOTER NOR REFUND OUR MONEY. *TR
Vehicle Speed ControlCrash1 injured
Filed Sep 26, 2007200 milesCO
MY BRAND NEW 2007 KYMCO PEOPLE 150 SCOOTER MALFUNCTIONED WHILE I WAS AT A DEAD STOP. AS I WAS HOLDING IT UPRIGHT AND REACHING TO TURN OFF THE IGNITION VIA THE KEY WITH MY RIGHT HAND, THE ENGINE SPORADICALLY REVVED UP IN RPMS. THIS ENGAGED THE DRIVE TO THE REAR WHEEL AND THE SCOOTER ACCELERATED OUT FROM UNDERNEATH ME. THIS CAUSED THE SCOOTER TO LURCH FORWARD INTO A WALL AT THE PLACE WHERE I WAS IN THE PROCESS OF PARKING IT. AS I TRIED TO MAINTAIN CONTROL OF THE SCOOTER IT CAUSED ME INJURY TO MY HAND WHICH WAS ON THE HANDLEBARS. THE HANDLEBAR AND MY HAND CAME INTO CONTACT WITH THE WALL. THE SCOOTER DEALER WHERE I PURCHASED THE SCOOTER INSPECTED IT FOR POSSIBLE REASONS OR EXPLANATIONS FOR THE MALFUNCTION AND WERE NOT ABLE TO DETERMINE ITS CAUSE. I AM IN THE PROCESS OF HAVING THE SCOOTER REPAIRED. I WILL ALSO FILE THIS MALFUNCTION WITH KYMCO FOR THEIR ADVICE AND THEIR RECOMMENDATIONS. I AM SEEKING REIMBURSEMENT FOR THE DAMAGE DONE TO THE SCOOTER AS A RESULT OF THIS MALFUNCTION. *TR
Electrical System › Alternator/Generator/Regulator
Filed Sep 18, 2007160 milesWI
I PURCHASED A JM STAR OR SHANGHAI MOTORS EXPRESSWAY 250 SCOOTER, THIS HAS BEEN RE-BADGED IN THE US AS A REDSTREAK EXPRESSWAY 250 ON JULY 14TH, 2007. AFTER RIDING THIS SCOOTER ON JULY 21ST AND STOPPING AT A GAS STATION TO REFUEL, THE SCOOTER WOULD NOT RESTART. WE HAD IT JUMP STARTED TO GET HOME, BUT THIS DIDN'T WORK TOO WELL. THE SCOOTER STALLED OUT WHILE DRIVING DOWN THE ROAD. IT DID START AGAIN WITH ANOTHER JUMP START BUT SPIT AND SPUTTERED THE REST OF THE WAY HOME. WE CALLED THE DEALER WHO SOLD US THE SCOOTER, HE STATED THAT THEY HAVE BEEN HAVING PROBLEMS WITH THE BATTERIES. SO WE PURCHASED A NEW BATTERY AND CHARGED IT UP. THE TECHNICIAN AT THE SHOP WHERE WE PURCHASED THE SCOOTER ALSO MENTIONED THAT THE ALARMS WERE A DRAW ON THE SYSTEM AND THAT THEY HAVE BEEN REMOVING THE ALARMS. HE EXPLAINED OVER THE PHONE TO MY HUSBAND HOW TO REMOVE THE ALARM. THE WEEKEND OF AUGUST 10TH, I WAS RIDING MY SCOOTER AND WE STOPPED TO GET ICE CREAM AT A PLACE LOCALLY. WHEN I WENT TO START MY SCOOTER IT WAS DEAD AGAIN AND DID NOT START. WE GOT IT JUMP STARTED AND RODE IT DIRECTLY HOME. WE BROUGHT THE SCOOTER TO THE DEALER WHO SOLD IT TO US ON AUGUST 15TH, THEY DETERMINED THEY THOUGHT IT WAS A CHARGING PROBLEM. THEY ORDERED A STATOR FOR THE SCOOTER. THE STATOR ARRIVED AND THE DEALER DID NOT HAVE THE CORRECT TOOLS TO REMOVE THIS PART. THE TOOL WAS ORDERED AND RECEIVED AT THE DEALERSHIP, THE PROBLEM WAS STILL NOT FIXED. THE VOLTAGE REGULATOR WAS ALSO REPLACED WHILE THERE. THE TECHNICIAN SAID ALL OF
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 26, 2006. Source: NHTSA Office of Defects Investigation.