2024 Kia Telluride complaints

During normal driving conditions, the windshield started cracking halfway up the drivers side horizontally. The crack begins from the edge under the trim and goes almost halfway across. The windshield does not appear to have been damaged in any way and no impacts from rocks. I saw the crack start from the outer edge and travel across the windshield as I was driving. The vehicle is kept in a garage. I contacted the dealer and they told me to contact Kia Customer Service which I am doing later today. This certainly appears to be a defect and is a safety hazard as the glass cracked without any direct cause. The vehicle is available for inspection.

The front passenger seat of my 2024 Kia Telluride began emitting smoke while I was driving it. It quickly incapsulated the entire interior of my vehicle in thick smoke. The fire department had to be called to extinguish the fire. Prior to a fire starting while I was driving my vehicle, my vehicle had been in for a recall where they allegedly fixed the problem. The Kia telluride is not safe for anyone to drive when the product they’re producing starts a fire while it’s being driven.

Windshield made a popping noise while stopped at a signal light and a crack began to spread from the bottom left side of the drivers side, up the middle of the glass towards the passenger side. There are two cracks forming,

Instrument cluster above the steering wheel is black and will not work. No way to know speed as well as other important things.

The trim on my passenger door is coming off! The adhesive is obviously defective. The piece flops when driving and is a risk to others as it may pop off. I’ve read that thousands of 2024 Telluride models have this problem! It is dangerous problem that kia needs to fix!

My SUV was sitting in the driveway and a crack appeared out of nowhere.

Software malfunction left the primary dashboard and all associated systems inoperable and in an unresposive state.

Driver's instrument panel goes black and fails to show any vehicle info i. E. Speedometer, gauges, etc.

The manufactured seat belt and alarm system failed. My seat belt alarm for the 3rd row rear seat fires intermittently while driving when the seat is empty (no one or no items are in the seat) since I purchased the vehicle. I had this issue evaluated at a Kia Dealership, but they ran diagnostics and "no codes" came up so they did not fix anything. The issue persists. Recently, I had my rear passenger side window broken by a thief and they entered my vehicle when it was locked. The manufacturers alarm did not fire at all.

Transmission constantly slipping after driving and transmission gets warmed up. Vehicle continues to rev up and enter high RPMS before changing gears and then jolts the vehicle as changing gears. Also steadily leaking coolant fluids, have taken vehicle to the dealership as of now THREE times to have the coolant issue serviced. Repairs are still not complete to date.

I have owned the vehicle for less than a month, 750 miles to date and the windshield is cracked down the center possing a safety risk while driving.

2 Electrical Related Issues: 1. The car's ON/OFF button will not engage with key fob inside the vehicle. Can only start the car with remote start (this first occurred on 2/3/25; Peak Kia Service was called on 2/4/2025 and service scheduled for 2/12/2025) 2. Car battery died unexpectedly and within 3 months of ownership (2/11/2025) - Put my own safety at risk as I was in a dark parking lot and my car, while it would unlock, would not turn on - Car battery dying unexpectedly puts my and my children's safety at risk particularly when confronted with cold temperatures and the inability to use the vehicle unexpectedly AAA was called on 2/11/25 and they found the battery had an unusual drain registering 340/800. The car was jumped and left running for 30 minutes. Peak Kia was made aware of the issue with the non-start issue on 2/4/2025, they gave me verbal confirmation they have had no known issues with this, specific to the Kia Telluride. No warning signs prior to either issue.

Window trim flew off on expressway. This is a known issue with Kia.

Heads up Display

As I was driving to work my sunroof exploded. I was miles away from an overpass and nothing flew out of any vehicle around me. It just randomly exploded. I could hear glass shuffling around on my sunshade. Thankfully the sunshade wasn't open or else I would have been covered in glass. Took it to a dealership and they told me it wasn't covered under any warranty and to tell my insurance it was "due to weather and wind causing the sunroof to bend and flex".

When you are stuck in the snow and start to spin, the AWD kicks out and you cannot move. Very big issue for anyone that lives in an area that snow accumulates.

The window trim on all four of my windows has come or is coming apart. There is a hazard to having these items fly off my car. I went into Kia reported the issue and they stated the parts are in back order. The existing trim has been taped down as this can impact other vehicles on the road. I am supposed to get a call with the parts like many others on this forum and have heard nothing back. FYI it’s not just the plastic of the trim that has come loose but the whole trim panel under the windows.

The trim is coming off on my vehicle and before it comes off while driving and impacting another vehicle like someone else has reported on a community board I took it in to be replaced. I drive a lot but I'm lucky I'm still under 36k but this will only address the 2 pieces that are currently coming off. My concern is after 36k the rest will fall off and while driving so not only will it not be covered but it could impact other drivers if it flies off while driving.

A rock (a small one) was kicked up on my window by a passenger truck that was traveling in front of me that was going on to the shoulder of the road to make a turn into a parking lot. I went into the store and came back outside to see that a Crack formed in my window. I continued on my way to work, worked my 12 hour shift and then came outside to a bigger Crack in my window. While I was driving home from work the following morning the Crack actively spread further in a U shape WHILE I WAS DRIVING DOWN THE HIGHWAY. In no way should a small rock hit my windshield and in less than 15 minutes a Crack appears that only gets bigger and eventually spreads across the ENTIRE WINDSHIELD in less than 24 hours. I've never in my life seen something like this. I've driven cars for years with a chip in the windshield that never progressed or if it DID progress it was a MINIMAL Crack, nothing at all like this. This is insanity. It makes me question the safety of the windshield in general. Is the glass going to break while I'm driving down the highway?

When active cruise control is active the forward collection activates when their are shades and sun breaks in the road. Also when cruise control is activated, the forward colition should slow down and or stop the vehicle whne it approuches a vehicle in front of it. Often when approuching a stoped car etc infront or foward of the telluride it does not break or slow down, it acts as if their are no obsticials in front of it. I have brought the vehicle to dealer when it had less than 3000 miles for this issue and will be bringing it back again on 1/28/2025 for this reacuring issue. Just today 1/17/25 it happened 7 times within a 5 mile travel.

Found crack in windshield while parked in garage, approximately 8 inches long on passenger side about 6" up from bottom of glass starting at the A pillar. Crack doubled in size by following day. There was no impact, it just cracked in a single line horizontal to the middle of the glass.

Fixed rear skylight exploded

The contact owns a 2024 Kia Telluride. The contact stated that all four windows' exterior B-pillar trims had detached. The vehicle was taken to the dealer, where it was determined that the B-pillars needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed being aware of the failure. The failure mileage was approximately 10,000.

The dashboard will turn black while driving. It will reset after disconnecting the battery, but it will do the same thing a few days later. Also, with cruise control, the car will suddenly slow down on the highway when no vehicles are in front of the car.

When driving with my speed control set at 35 to 45 mph, I will sporadically and without warning get a forward collision warning, and the car brakes. When this occurs, there is absolutely nothing around that should cause this warning.The warning occurs for no reason at all. I took the car to my Kia dealership and also provided them with videos taken at two different times. They kept my car for seven weeks and just returned it to me having done nothing to fix the problem. The reason stated was that the Kia engineers felt that they needed to have the dealer reproduce the problem. Because it is sporadic one, the dealer was not able to reproduce the problem. However, the dealer did acknowledge that I had a problem, but said there was nothing more they could do. The danger is that if someone is following you closely behind and all of a sudden you get this forward collision warning that breaks the car, the car behind has to break suddenly in order to avoid a rear end collision. I have researched online and find that there are other owners of this same car that have had the same problem. I found only one instance where Kia accepted the videos as evidence of the problem, and apparently gave the dealer instructions that when accomplished, seem to have fixed the problem. I have tried to include several videos of these incidents but can’t figure out how to send them to you.

The contact owns a 2024 Kia Telluride. The contact stated that while driving with the vehicle in Snow Mode and depressing the accelerator pedal while making a left turn, the vehicle stopped. The contact stated that after taking the vehicle out of Snow Mode, the vehicle worked as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 3,898.

Sunroof spontaneously exploded while driving.

The contact owns a 2024 Kia Telluride. The contact stated that while driving at approximately 40 MPH, he observed a metal trim on the driver's window detached partially. The contact inspected the vehicle and observed a big jagged metal sticking out from the bottom of the driver's window. The vehicle was taken to a dealer twice where the dealer taped the trim, but the failure re-occurred within hours each time. On one occasion while parked, a friend's child ran near the vehicle, was caught by the protruding metal trim, and seriously scratched. Medical attention was not needed. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.

I parked in a covered parking garage for about two hours. When I came out there was a crack about a foot long on my passenger side windshield. The crack quickly spread over the next couple of hours while driving almost double the size. There was not a rock that hit my car and it looks like tiny hold in my windshield very strange looking and then spread quickly. I believe my windshield is defective.

The Brakes on this car had a failure. As the car was approaching a stop, the pedal went to the floor without any notable slowing of the vehicle. Fortunately, there was not a car immediately in front my Telluride or approaching from the side, so there was no impact. The car was then towed to the Robert Brogden Olathe, Kia and inspected. They reported that the ABS light was on and that their was air in the brake line. Using a manual bleeding procedure, the air was removed, but they have not found how their air got into the line during the last mile. Obviously, Root Cause for the air getting into the sealed system must be identified for this car to be considered safe to drive. We took delivery of this vehicle on [XXX] with fewer than 50 miles on the odometer and it was inspected and tested for 100% of all systems fully operational. During the first 700+ miles, the brakes worked perfectly. Kia Service ticket it [XXX]. Kia Customer Service Case Number [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brand new Kia, and window Door trim adhesive fails within four months and trim is falling off while driving. All four trim has fallen off. Kia is aware of the issue and parts have not been available to fix. Dealers do not have parts and Kia USA says its unavailable. just one of many example of others with the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Intermittently, the forward collision system engages (including self-braking) inappropriately when car is moving and there are no objects that should engage system. Happens at lower cruise control speeds most often. I started noticing after an update was installed to my vehicle in late Aug 2024. I went to Jeff Wyler Fairfield Kia, 5815 Dixie Highway, Fairfield, OH 45014. They refused to fix issue for unknown reasons. Obviously, a car braking suddenly without warning when moving is a serious issue that can result in serious injury, death.

I have trim pieces around side windows falling off my new vehicle or in process of falling off my vehicle. This seems to be possible safety hazard to other vehicles on the road.

The vehicle fails to accelerate from a stop in snow mode. Engine does not respond to acceleration pedal. My wife was stuck halfway in a intersection of a state highway. She had to shut off engine and restart the vehicle to get the car to function. No warning lights appeared. This has happened twice in the last week and after some research on the internet, it seems like this is not an isolated incident. Others have reported this same problem. Here is one particular case ID i saw was #11560843 with the same problem.

I was driving at on the highway at 65 MPH in 60-65 degree temperatures on an open highway with minimal traffic on clean roads with no road debris. A loud explosion followed by observing through the rearview mirror shattered sunroof glass shower over the back of the car. There was no damage to the shade cover nor remainder of the roof to suggest something struck the top of the car.

The contact owns a 2024 Kia Telluride. The contact stated while driving at an undisclosed speed, the driver's side rear window independently fractured. The vehicle was taken to an independent mechanic; however, the cause for the failure was not yet determined. The window was replaced. The vehicle was repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 8,400.

Gauge cluster is completely black. I am unable to tell the speed I am going, see how much gas I have or use features like the blind spot detection.

I was driving on the highway, heard a pop noise, assume a rock hit windshield but did not see anything, I got off on my exit, went into a store and came back out a few mins later and saw windshield had a long crack from the top down approx 14 inches.

Windshield cracked.

Sunroof shattered while driving. Nothing struck the glass, we were not around any other vehicles, etc. it just exploded. The slide was closed, so no glass fell in vehicle.

Subject: Urgent Safety Concern Regarding 2024 Kia Telluride – Defective Trim/Molding Adhesive Dear National Highway Traffic Safety Administration (NHTSA), I am writing to report a significant safety concern regarding my 2024 Kia Telluride. Specifically, the horizontal trim/molding located under the windows has defective adhesive, causing these pieces to detach from the vehicle. I am deeply concerned that if these pieces fall off while I am driving, especially on the highway, they could potentially strike another vehicle, leading to an accident. I have brought this issue to the attention of Kia, and they are aware of the problem. In fact, the necessary parts are currently on back order, which indicates that Kia recognizes the widespread nature of the defect. However, despite this acknowledgment, no interim solution has been provided. At this point, I have had to resort to using tape, at my own expense, to temporarily secure the trim pieces and prevent them from falling off. This situation is not only an inconvenience but also poses a serious safety risk to myself and others on the road. My question is: who would bear the liability if a piece were to detach and cause damage or injury to another driver? I believe that Kia, knowing about this defect, should be taking proactive measures to prevent such incidents from occurring. I urge the NHTSA to investigate this issue, as it needs to be escalated due to the potential danger it presents to public safety. Thank you for your attent

On multiple occasions, the forward automatic breaking system has forced the breaks to turn on when there was no potential collision, causing the car to auto break/slow down in the flow of traffic and nearly get rear ended. The collision warning system triggers and the breaks quickly come on, out of my/the driver’s control. It has happened multiple times with family members in the car including young kids/infants/while I was pregnant and getting rear ended would be very dangerous. I’ve taken the vehicle to the dealership twice and have been told they are unable to replicate the issue and therefore unable to help.

Turned car on to go to work and cluster infotainment screen with speedometer and gas gage was blank.

The contact owns a 2024 Kia Telluride. The contact stated while the vehicle was at the local dealer for routine maintenance, the mechanic discovered a crack in the oil pan. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,066.

I was backing out of a parking space and the automatic emergency brake kicked in. It scared the daylights out of me. I was actively using my mirrors and there was nothing behind me and nothing else moving for that to have happened.

When I parked my vehicle I had a little less than half a tank of gas. I started my vehicle again 2 hours later and a low fuel warning appeared. I immediately looked at the instrument panel confused and the fuel gauge had no illumination as if the tank was completely empty and miles to empty showed 121. I turned off the vehicle, waited a minute and turned it back on. Again, the low fuel warning appeared, no illumination on the fuel gauge and this time the miles to empty was a dash line. I parked the vehicle nervous to drive it anywhere in this condition. I checked it again in a couple of hours with the same result. I put 1 liter of gas in the tank and the errors disappeared and the fuel gauge now shows half tank and 140 miles to empty. There is definitely something wrong somewhere.

The contact owns a 2024 Kia Telluride. The contact stated that the vehicle had seized in 5th gear and failed to accelerate as intended. The contact stated that on several occasions while stopping at stop lights or stop signs, the vehicle failed to operate as intended. The contact stated that on another occasion, the check engine warning light illuminated and then disappeared. The vehicle was steered to the side of the roadway and restarted intermittently. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was unknown.

Inferior windshield and door safety glass. Had to replace drivers side window twice and now our front windshield has a chip not caused by any object and is starting to spider crack and will need replacement for what will be the 3rd glass replacement needed in less than a year. 1st incident drivers door $503.00 09/25/2023. 2nd Driver window replaced 05/06/2024 warranty covered. 3rd incident windshield chip and cracked. Dealer appointment not until 09/16/2024

The vehicle will randomly hit the brakes hard and the collision warning system goes off. This happens when there is no obstacle or vehicle near the vehicle. It happens on 6 lane highways and the interstate. It almost caused numerous accidents before Paramount Kia's solution was to disable the navigation assisted automatic braking system.

Our telluride was less than a week after purchase and driving down the street when my wife heard a crack and a small crack appeared in lower driver side of the windshield. Before reaching home within the hour, the crack has spread across half the windshield. I dont believe there was a point of impact to cause the crack. It just happened spontaneously.