I leased this vehicle brand new in 2023 within a month my screen with my speedometer went black and I had called the dealership and they told me to unhook the neutral on my battery to reset the computer, it did work. And then anytime it rained got cold snowed or the roads were wet All my accident on avoided systems would say there's a problem and they would be disabled. I text the sales manager several times so between that and me having to unhook the neutral in the battery to reset my speedometer I was getting a little upset I took it to the dealership and they said there's no trouble codes and I said exactly because I unhooked the neutral which clears the trouble codes they had it for over a week and put 300 mi on it and told me they couldn't find anything wrong and because there was no trouble codes Kia would not do anything about it. I had it down there again for a recall told the service manager and he said just think of it this way it's like having your truck back where you didn't have all those when it goes out and laughed. I had emailed Kia corporate several times and they said I needed to take it to the dealer and the dealer said there's nothing they could do because there's no error codes but even this morning January 20th 2026 on my way to work no snow rain or anything and everything shut down again. The dealer sells manager has many text messages with the images of my dashboard and the warning lights. It just amazes me how the dealer in State college blames Kia an
2024 Kia Telluride complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2024 record →
I am submitting this complaint to report multiple unresolved safety-related issues involving my 2024 Kia Telluride that have not been properly addressed by either the authorized dealership or Kia corporate. Issue #1: Front Bumper Sensor / Mounting Bracket Failure The front bumper sensor mounting bracket failed and detached without any impact, collision, or customer-caused damage. I did not strike anything, and there is no evidence of accident-related damage. This appears to be a manufacturing defect. This component is part of the vehicle’s front driver-assistance and safety sensor system. Because the bracket is damaged, I am concerned the sensor may be misaligned, inoperative, or providing inaccurate data, which presents a potential safety risk while driving. Issue #2: Unrepaired Safety Recall – Door Belt Molding I brought the vehicle to an authorized Kia dealership (Fred Beans Kia of Langhorne) to have recall work completed, including a recall involving the door belt molding. After the service visit, I received conflicting information indicating that I may need to bring the vehicle back in for the same recall, and to date I have not received confirmation that this recall repair was completed. This recall involves door belt molding trim that can delaminate and detach from the vehicle, creating a road hazard and increasing the risk of a crash to myself and other motorists. I am concerned that I may currently be operating a vehicle with an open and unresolved safety recall. Des
My INSTRUMENT GAUGE CLUSTER WENT OUT. Black! No speedometer, no gas gauge and it didn’t increase the mileage when I drive the vehicle. No safety gauges working. Kia dealerships will not accommodate me that day to fix it.
The contact owns a 2024 Kia Telluride. The contact stated that while driving approximately 65 MPH, the driver's side rear door belt molded trim detached from the vehicle. The dealer was contacted and confirmed that it was a known failure. The vehicle was not repaired. The contact stated wthat hile driving approximately 45 MPH, two years later, the trim detached from the driver's side front door. The contact had previously heard the trim becoming loose while going through a car wash. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure), which the contact related to the failure; however, the part needed for the recall repair was unavailable. The dealer was contacted and confirmed that the recall remedy was not available. The manufacturer was made aware of the failure and confirmed that the recall remedy was not available. The failure mileage was approximately 5,000.
Summary of Defect and Repair History My 2024 Kia Telluride EX AWD has experienced repeated and ongoing transmission failures. The failures include the vehicle becoming stuck in 5th gear, unsafe acceleration characteristics, and loss of normal drivability. Two transmissions have been replaced, and the same defect continues to occur. The vehicle remains at the dealership today with the defect unresolved. Repair Attempts and Days Out of Service 1 Transmission replacement 30 days Returned but defect recurred. A warning lamp (check engine) did illumiinate after the first transmission failure, however did not for the second nor third failure. Failure was confirmed by Kia dealership. 2 Transmission replacement 47 days. Returned but defect recurred. Failure was confirmed by Kia dealership. 3 Current repair attempt 24+ Not repaired. The vehicle has incurred three repair attempts and 101+ days out of service for the same defect. Failure was confirmed by Kia dealership. Substantial Impairment: Use, Value, and Safety 1. Impairment of Use The vehicle has been in the dealership’s possession for more than three months in 2025, making it unavailable for normal use Driving attempts prior to service demonstrated lack of shifting, hesitation, clunking, and unsafe behavior The defect continues to occur despite repeated major repairs 2. Impairment of Value A newer model vehicle requiring two full transmission replacement in one year and still malfunctioning has demonstrably reduced value
0n 12-23-2025 I left our Kia Telluride with the engine running for 4 hours in our cul-de-sac. Eventually our neighbors told us the vehicle was running. The car was unlocked and the key fob was not inside. I know, stupid thing to do. I had to move the vehicle for an appliance delivery and accidentally left it is running. Approx nine months prior my wife thought she had pushed the button to turn vehicle off after parking in the garage and shutting the door. I was not home, but I received a notification on my phone from KIA Connect that the engine had been running for nearly an hour. I immediately contacted my wife, and she turned the car off. This is an extremely dangerous condition to ignore. For today's occurrence in the cul-de-sac, I did not receive a notification. I've learned that was because I let the Kia Connect App, Ultimate Tier package expires after the 1-year free trial subscription ended. It's my opinion that the extended, unattended run detection feature should be part of the vehicle and not behind a pay-walling APP. My GMC 2024 Yukon has 15 minute unattended shut down integrated into the vehicle. So, a precedence of a safety concern and of available engineering has been recognized by some auto manufacturers. Please don't ignore this condition.
This car has a feature that will automatically detect the speed limit and sets the cruise control to an amount relative to it. If speed limit detected is 45, for example, it can automatically set the cruise setting to a configurable amount, say +5mph, and when detected, sets the limit to 50mph. Generally that works fine. However, near us is hwy 190 and is marked with road signs as a junction. Often times when we approach that junction the car "thinks" the speed limit has changed to 90mph and causes the cruise control setting to say, 95mph, causing immediate unexpected acceleration! This has now happened many times for me, at various intersections approaching hwy 190, in various directions.
The Display stops working or goes blank. Speed sometimes shows incorrectly on display. Today with a full tank of fuel it showed the Telluride was empty. Dealer service is scheduled for next week. No warnings.
My rear shocks are making bumping and rattling noise at slow speeds. It also has a stiff ride in some situations.
What component or system failed or malfunctioned, and is it available for inspection upon request? I put the car in park, then turned off the vehicle, and removed my seatbelt. The car then began rolling back on its own. When I hit the break, it did not work to stop or slow the vehicle. Instead, the break hit the floor, and was "floppy". The car then crashed. The vehicle appears to have experienced a "roll-away event" despite being in Park and off. (a term I learned from the prior 2024 Telluride recall, my VIN was not included). • The brake pedal went to the floor and did not stop or slow the vehicle as expected, and felt “floppy” with no normal resistance. • The electronic parking brake / brake actuator did not appear to engage (no sound, no holding force). How was your safety or the safety of others put at risk? I had removed my seatbelt, so I sustained whiplash and other bodily harm from crashing into our house. Had I stepped out of the car, i could have been pulled underneath it. It also crashed/crushed into our grill which could have caused an explosion. And most importantly, it could have been fatal to my daughters (22 months and 4yr) who usually stand (95% of the time or more) where the car crashed, waiting for me to get out of the car. My dogs also roam the drive way and it could have runover them as well. Has the problem been reproduced or confirmed by a dealer or independent service center? I have notified KIA customer support and am waiting their response for furthe
Vehicle was part of the NHTSA 24V077 recall for faulty valve springs and took into dealership in April 2024 and engine was not replaced as it was listed as ok. Subsequently took for other recalls and maintenance, each time the vehicle was released back. Took vehicle in for oil change in Apr 2025 and stated evidence of noise in rear end, repair records indicate spare tire loose so tightened and given back. Noise was still evident so I tightened and in mid August, noise got worse and could feel while driving. Took in 29 Aug 2025 for oil change and mentioned noise. At this point after 6 or more visits, Kia flagged the vehicle under 24V077 and directed engine change saying unsafe to drive. So they allowed me to drive 30K miles and finally replaced engine which was performing satisfactory. The rear end noise was determined to be rear differential which was replaced, noise remained, techline case opened, shocks changed, noise remained, Field engineer visit scheduled 6 weeks out then canceled with direction to change rear cross member which was changed, noise still there. Now existing case re-opened with request for another engineer to visit. More money spent in rear end repairs which noise started in April 2025, then the cost of engine replacement which has only 65 miles all by dealership. Vehicle at dealership since 29 August 2025. Not confident engine replacement is satisfactory as fuel pump also required replacement and the inability to fix rear end is keeping from checking engi
Electronic speedometer does not display. Unable to see speed while driving.
I activated the windshield wipers and noticed no fluid spraying from the nozzles. Upon checking the washer fluid reservoir under the hood, it was nearly empty despite being refilled just two days prior. There were no visible external spills, but I discovered a significant puddle of washer fluid accumulating behind the front-right wheel well liner, indicating an internal leak. Further inspection (guided by online owner forums reporting the same issue) revealed that the ribbed plastic section of the windshield washer hose—specifically at the connection point near the firewall—had cracked and separated. This hose runs as a single assembly from the reservoir, through the engine bay, to both front and rear nozzles. The crack appears to be a manufacturing defect in the brittle plastic material, which is prone to fracturing under normal temperature fluctuations or minor vibrations, rather than wear from high mileage. The failure eliminates the ability to clear the windshield of rain, bugs, or debris, creating a hazardous blind spot and directly contributing to reduced visibility.
The contact owned a 2024 Kia Telluride. The contact stated that, while the vehicle was turned off in her driveway, she observed flames emanating from the interior of the vehicle on the driver's side. No warning lights were illuminated. Local emergency services arrived and were able to extinguish the flames. The contact was later informed that firefighters on scene believed that the fire originated at the driver's seat. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were not reported. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V407000 (Seats); the VIN was included, but the vehicle had been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Summary: Emergency collision warning system activated unexpectedly at highway speed, causing sudden braking and loss of vehicle control. Details: While traveling approximately 65 mph on [XXX] , the emergency collision warning system in my Kia activated suddenly and without cause. There were no vehicles in front, beside, or near me at the time. The system automatically engaged the brakes, causing the rear of my vehicle to jackknife. The vehicle did not slow gradually—it braked abruptly, creating a serious risk of rear-end collision. Afterward, the car would not shift back into drive, leaving me stranded in a dangerous location in the middle of the highway. This is the third time I have contacted Kia regarding the same malfunction with the emergency collision warning system. The issue remains unresolved and continues to pose a severe safety hazard to myself and other motorists. Date of most recent incident: [XXX] Vehicle information: 2024 KIA telluride Vin: Est.mileage: 37,000 Location: [XXX] Summary of concern: This malfunction causes the vehicle to brake unexpectedly and lose drivability, with no valid reason for system activation. This could easily result in a rear-end crash or multi-vehicle collision. I am requesting that NHTSA investigate whether other Kia owners have experienced similar incidents and whether this issue warrants a safety recall or software fix. This is my third experience with this warning system malfunctioning I have reached out to Kia previously before.
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
This vehicle only has 31,000 miles on it and I've already had one door trim molding replaced. (now the rest of the trim doesn't match so that's great for aesthetics) The interior door panel replaced because it was loose. This car developed a "thumping" noise around 25K miles when turning at low speeds. Took it to the dealer, told them it is probably the AWD coupler, and they said the self-leveling rear shocks were leaking. So those got replaced. Thumping was still there. I mentioned to the dealer that it is probably still the AWD coupler. Dealer decides to replace the rear differential because they found metal shavings in the diff fluid. Sound is still there but now not as loud. Car is currently back at the dealer for diagnostics to remedy the situation. I don't understand how a car with only 30k miles on it should be having these kinds of major issues. Kia seems to know about these issues because they do not argue about replacing anything. The car looks great, and the size is great. But I cannot imagine the nightmares I'm going to have for the next 30K. Or how bad the nightmare will be once I am out of factory warranty.
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was purchased in June 2025. While driving back to the residence after the vehicle was purchased, the cover behind the rearview mirror detached and was hanging loose. The contact took the vehicle to the local dealer for repairs, and the dealer refused to repair the vehicle. The contact was informed that the vehicle had an aftermarket windshield, which caused the glue to melt. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that on a separate occasion, while closing the front driver’s side door, the door molding trim had delaminated and detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 18,000.
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Window trim metal fell apart and plastic molding dislodge without reason, only for 2 years old car.
My sun roof exploded
My sun roof exploded
The contact owns a 2024 Kia Telluride. The contact stated that while attempting to open and close the door, there was an abnormal popping sound coming from the rear driver’s side door. No warning light was illuminated. A dealer was contacted. The vehicle was diagnosed with a stripped bolt. The dealer was unable to replace the bolt and referred the contact to an Auto Body Shop for assistance. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 25,000.
On several occasions in city traffic the vehicle notified the drive to "check surround area for safety." This warning is normally associated with a potential for impending collision. In at least one case, the vehicle was stationary at stoplight. In one case, the vehicle was moving slowly (< 10 mph) and was either starting or stopping at a stoplight. The vehicle automatically braked with the same warning as above for no apparent danger visible to the driver. Additionally, while driving at highway speed, the vehicle's adaptive cruise control (ACC) was unable to identify that it was approaching vehicle until it was < 2 car lengths from that vehicle. The automated systems had no trouble identifying vehicles in adjacent lanes (as evidenced by the electronic display). The ACC appeared better able to identify cars in front if they changed into the vehicle's lane from an adjacent lane. In other words, the ACC could more easily track an identified vehicle changing lanes into this vehicle's lane from an adjacent lane rather than identifying a vehicle in the same lane that this vehicle was approaching.
Air conditioner quit working and dealership said a small rock or bug hit the AC condenser and caused the freon to leak out. After researching this seems to be a very common issue with the Kia Tellurides and there should be a recall issued for the design flaw. Vehicle only has 5,200 miles on it.
I am writing to bring to your attention several safety issues with my vehicle that have not been addressed despite my previous attempts to have them resolved. The first issue concerns the brake system on my vehicle, specifically the brake failure that I have been experiencing. The brakes on my vehicle are not functioning properly, and as a result, I have had multiple instances of brake failure which have put not only my safety but the safety of others at risk. Despite bringing this issue to the attention of your team, the necessary repairs have not been carried out, and the problem persists. This is extremely concerning as the continued malfunction of the brakes poses a significant threat to the safety of both myself and other road users. I urge you to take immediate action to rectify this issue and ensure that the brakes on my vehicle are functioning correctly. Furthermore, I would also like to highlight another safety issue with the seatbelt system in my vehicle. There have been instances where the seatbelt, the third row seat and passenger seat, fails to latch properly sometimes. I have personally experienced difficulties with the latching mechanism and have had to pay for the third-row seatbelt to be fixed as well. Given the critical role that seatbelts play in ensuring the safety of passengers in a vehicle, it is imperative that this issue is addressed promptly to prevent any potential accidents or injuries. I request that the seatbelt system in my vehicle be thoroughly
While driving on a surface street the sunroof glass shattered all on its own. The glass was in the closed position. No rock or debris was located in the sunshade portion. No one else was around us on the road when it happened. There are numerous complaints about this happening within other forums. The dealer claimed the warranty will not cover broken glass and I was told to file an insurance claim. The estimate to repair the sunroof assembly is $8260.
We were departing [XXX]in Barnstable, Mass on [XXX]. As he entered the main road from the parking lot, my husband thought the driver on his left on the main road had a stop sign so he pulled out onto the street. The other driver did not have a stop sign and my husband hit him. We were going under 10mph so the air bags did not deploy. The “forward collision warning” did not activate nor did the “emergency braking system” function yet the plastic front end of our car was totally smashed and the side of the other car had just a large scratch and a flat tire. We had the car shipped back to Denver where we live and Emich Kia declared it a “total” because they said the frame might be bent. I have contacted Kia Corporation and their CEO repeatedly to point out that their car malfunctioned and did not stop when it was supposed to stop. They do not care and did state that the car had only sustained damage to “crushable material”. Since the damage was to crushable material and the air bags did not deploy, it is obvious that it was a slow speed crash and the emergency braking system and the warning system should have functioned. This 2024 Kia was our second 2024. The first new one we purchased stuttered violently and the check engine light illuminated each time we drove down from the Colorado mountains. Once again, Kia took no responsibility for this issue for over a year so our local dealer finally bought back that lemon and sold us the one that malfunctioned in the crash. Two faulty K
Navigation system shows the directional cursor moving sideways or upside down. This causes the vehicle to constantly alert loudly and with large red DO NOT ENTER Signs on my dash and heads up display. The system audibly alerts over and over for the driver to turn around “Wrong way detected check driving direction immediately!” This has been going on since I drove off the lot. The Kia service agent have me waiting for a navigation update that has never come or have not given me a date when to expect this fix. I am confident that the repair will not fix this problem.
Paint on the hood is peeling back in two front areas. There may have been chip from road debris, but the loss of paint in excessive, indicating defective adhesion in the paint used by the manufacturer.
Am the owner of a 2024 Kia Telluride, VIN [XXX] . This is the 2nd Telluride we have and total 3rd Kia we have. I am writing to formally report a design defect in the rear seatbelt system that poses a serious child passenger safety hazard. In the second row, where my child’s car seat is installed, the seatbelt buckle is positioned extremely low and close to the seat base. This placement makes it nearly impossible for a child to buckle themselves in and causes delays in securing them quickly. In emergency situations, this design could also prevent a child from unbuckling themselves promptly, creating a serious risk if rapid evacuation is needed. Both in everyday use and urgent scenarios, this flaw can lead to improper restraint or dangerous delays in ensuring a child’s safety. I called Kia Consumer Affairs on Tuesday August, 12th 2025 Case # [XXX] and was told there were no available solutions or suggestions. I am not satisfied with this response, as this is not a matter of convenience but of safety compliance and proper usability for child passengers. As a loyal Kia customer, I expected a resolution or at the very least a clear commitment to investigate this issue. I am requesting that Kia: Document this as an official safety complaint. Inform me if there are any existing Technical Service Bulletins, engineering reviews, or pending design changes related to this issue. Provide an explanation of how Kia intends to address this safety concern for current and future Telluride own
Subject: Urgent Complaint Regarding Unresolved Safety Recall – NHTSA Recall #25V494 / VIN [XXX] To Whom It May Concern, I am writing to formally file a complaint regarding an unresolved safety recall affecting my 2024 Kia Telluride (VIN: [XXX] ), associated with NHTSA Recall Number 25V494 and Kia Manufacturer Recall Number SC347. As of August 19, 2025, the recall status remains incomplete, and the remedy part is still unavailable, despite the recall being issued on July 28, 2025. The defect involves the door belt molding trim, which may delaminate and detach, posing a serious road hazard and increasing the risk of crash for other vehicles. This vehicle is not only a personal asset—it is a primary source of income through the Turo platform. Every day that the vehicle remains unrepaired results in direct financial losses, as I am unable to rent it out due to the unresolved safety issue. I am deeply concerned about the lack of timely remedy and the absence of a clear resolution timeline from Kia America. I respectfully request that NHTSA investigate this delay and take appropriate action to ensure Kia provides a remedy within a reasonable timeframe. I am prepared to provide documentation of income loss and correspondence with Kia, if needed. Thank you for your attention to this matter. I look forward to your guidance and support in resolving this issue promptly. Sincerely, [XXX] [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
The upper edge of the car door and the lower edge of the window. Recently, part of the vehicle is coming off on its own, apparently it is a problem with the glue on the metal sheets of the doors.
Driver's exterior key door lock fell off. Cannot use key door lock.
While driving on [XXX] the check engine light came on and engine started shaking and making abnormal noise. I was afraid to keep driving so requested a tow to Bramlett Kia in Decatur, AL. I told the service dept the issue as well as the issue listed below that I've been experiencing, and they told me it would be 3 weeks before they could even assess it as they are extremely backed up. I'm hoping the dealer service dept. can reproduce the issue once they assess it. It has not been inspected by anyone else. I looked up my VIN # to make sure I had not missed a recall but there is no recall on my VIN #. Another issue I'm having is while using the Lane Keeping Assistance the vehicle responds with the Forward Collision Warning and brakes automatically when there is nothing in front of the vehicle. If this were to happen when a vehicle was behind me this would put all of our safety at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The piece under my back door window came off. The same piece came off under my passenger door window. I saw it was a problem for other makes and models, but want the Telluride 2024 included since the exact same thing has happened to me. I don’t know where the pieces came off, but it happened this month. I think the glue holding them on melted in the Texas heat and they just blew off.
The vehicle’s windshield was hit by road debri/gravel while driving on a paved freeway. The impact caused the windshield to shatter at the impact site and crack about 1/2 of the way across the windshield. I had the windshield replaced with an original Kia windshield at Safelite AutoGlass. Three months later another tiny piece of road debri/gravel hit the new windshield while driving on the paved freeway. The impact also caused a localized shatter at the impact site with a crack 1/3 of the way across the windshield. These were the only two times the vehicle was hit by road debris. Over the last 10 years my other cars have been hit by road debris 20 times and this shattering of the windshield has never occurred with any other vehicle. I am concerned about the safety and integrity of the windshield.
Dash is black & does not show anything when car is started and/or moving
The entire instrument display panel (which includes things like gear, speed, fuel level, auto hold status, etc.) was completely black with no information displayed. The navigation system still illuminated, but the gps was not working properly and resulted in the car thinking (and telling me) that I was driving on the wrong side of the road. My safety was at risk and the safety of other drivers because I had zero feedback about the operation of my vehicle. I was able to drive it, but only able to rely on visual cues (going with pace of traffic). It's currently at the dealer now, but yes I recreated it several times. The only possible warning sign is that a few weeks prior, the vehicle gave me a message stating 'Battery discharging due to external electrical devices', despite no external electrical devices being plugged in. I took it to the dealer, and they had no idea what the cause was but said my battery tested fine.
The vehicle was parked(placed in park on gear shift) in a friends driveway, facing upward on approx. 15Deg incline with the engine idling. My wife exited the vehicle and walked around the front of the vehicle to the houses front entrance where she spoke briefly with the owner inside the front door. On leaving the house the car was gone from where it was left parked. My wife found that it had rolled up the driveway incline until it hit a couple of pine trees at the top end of the drive and stopped. She opened the door and found the gear shift still in the parked position at which point she entered the car, placed it in reverse and backed out of the tree branches and took photos. The incident was immediately reported to KIA America and the dealer. The vehicle has been at the dealer for 3 weeks now with no resolution, undergoing "testing". They say it is not operating the way it should be, but they have not been able to identify or correct the issue. KIA America has told me the issue has been elevated to KIA factory tech support. Other than scratches there appears to be no major damage. Photos show driveway, trees that stopped the vehicle and debris and scratches.
The contact owns a 2024 Kia Telluride. The contact stated that while driving 45 MPH, a small rock struck the front windshield, creating a bullet-sized hole in the windshield. Additionally, while driving on the Interstate on two separate occasions, rocks struck the front windshield and caused chips in the windshield. The vehicle was taken to a glass center, where the windshield was replaced. The technician informed the contact that the glass was thin. The contact called the local dealer and was informed that the windshield was thin and there was no recall for the failure. The dealer informed the contact that the glass needed to be replaced and recalibrated. The contact called two other dealers in Texas and retrieved similar information. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 42.
On Thursday, June 5, 2025, I discovered a 2-inch crack at the bottom center of my windshield after my vehicle had been parked in my garage for three consecutive days without being driven. There was no known impact or external force that could have caused the crack. The vehicle remained stationary and protected from environmental elements during this time. On Tuesday, June 10, 2025, I drove the vehicle to a glass repair company at the request of the dealership. While en route, I observed the crack rapidly expand from 2 inches to over 12 inches in length, extending upward and curving toward the driver’s side view area. The glass company inspected the windshield and confirmed there was no evidence of impact damage (e.g., from a rock or debris). Safety Risk: The expanding crack compromised the structural integrity of the windshield and obstructed the driver’s field of vision, posing a potential safety hazard. A weakened windshield may also reduce the effectiveness of airbag deployment and roof support in the event of a collision. Inspection and Confirmation: The issue was evaluated by an independent glass repair company, which confirmed the absence of any impact damage. The dealership referred me to this inspection. The manufacturer has not yet inspected the vehicle directly. Availability for Inspection: Yes, the cracked windshield is still available for inspection upon request. Warning Signs or Symptoms Prior to Failure: There were no warning lamps, messages, or other symptoms p
Windshield crack
3rd sear Buckle RH - 3rd row Rear bench right side rear passenger seatbelt anchor/buckle assembly (Right of 3RD Position) is damaged when rear seat is in down-folded position and soft length of seat buckle has slipped back under rear back rest. Receiving buckle is being crushed when seat is in folded position - KIA dealer argues misuse by customer - but fault is with manufacturer as rear buckle can slip below elastic tether because there is no stable anchor length between fixing bolt and tether point. Result is that seat buckle coupling becomes crushed when seat is in folded position. Part Replaced with K 89843 S9510WK
The sunroof spontaneously exploded while I was driving my kids to practice. Luckily we had the sunshade closed, so that prevented us from getting covered in glass. I have found several claims online from other Kia Telluride owners experiencing this same issue. There were no prior issues or warnings.
The cluster display on the vehicle has went black. I am unable to see my speed, gas level, nor use cruise control. This is now the second time this has happened and Kia has no solutions for repair.
Vehicle was turned on and the dashboard displaying speedometer and RPMs is completely black.
Car is parked, off and locked tailgate has automatically opened. This has happened 3 or 4 times now.
The contact owns a 2024 Kia Telluride. The contact stated while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to the local dealer for a routine oil change prior to the failure. The vehicle was taken to another local dealer, Van Nuys Kia (6115 Van Nuys Blvd., Van Nuys, CA 91401); where it was diagnosed that the evaporator cooler and charcoal canister were leaking emissions. There was a small leak in the evaporator system. The vehicle was not repaired. The manufacturer was contacted and confirmed that there were no recalls or warranty coverage on the vehicle. The failure mileage was approximately 10,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2024 Kia Telluride → · Every Telluride year → · How the figures are calculated →