I WAS ON THE HIGHWAY- DRIVING UNDER A UNDERPASS. THE SCREEN TO THE PANORAMIC ROOF WAS BACK BUT THE SUNROOF ITSELF WAS CLOSED- THERE WAS A LOUD NOISE AND THE GLASS TO THE MOVING PART OF THE SUNROOF SHATTERED FALLING INTO THE CAR. ALL THAT REMAINED WAS A SMALL GLASS OUTLINE AROUND THE PERIMETER OF THE ROOF.
2017 Kia Sportage complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
HIGHLIGHTS TO BRIGHT, CAN NOT DRIVE AT NIGHT WITHOUT GETTING HIGH BEAM BY MOST CARS THAT PASS
INTERSTATE, WEATHER AFFECTED COLLISION WITH CABLE BARRIERS AT 70MPH. AIRBAGS DID NOT DEPLOY EVEN THOUGH AN IMPACT SENSOR WAS DEFINITELY HIT. I AM LOOKING TO TAKE THIS CASE TO KIA AS WELL.
I RECEIVED A PRODUCT IMPROVEMENT CAMPAIGN LETTER FROM KIA MOTORS OF AMERICA INCORPORATED DATED DECEMBER 2ND 2018 THEY SAID THEY WOULD LIKE TO PERFORM A SOFTWARE UPDATE TO THE ECU IN MY VEHICLE IT ALSO STATES KIA IS PROVIDING LIFETIME WARRANTY COVERAGE TO BOTH NEW AND USED VEHICLE OWNERS FOR ENGINE LONG BLOCK ASSEMBLY REPAIRS NEEDED DUE TO EXCESSIVE CONNECTING ROD BEARING DAMAGE UPON COMPLETION OF THIS PRODUCT IMPROVEMENT CAMPAIGN I DID TAKE THE CAR IN FOR THE ECU SENSOR UPDATE AND ASK THEM EXACTLY WHAT DOES THAT MEAN AND THEY SAID THE ECU SENSOR WILL INDICATE TO THE DRIVER THAT THE ENGINE IS EXPERIENCING DAMAGE OR PROBLEMS AND TO BRING IT IN. IF IT FALLS UNDER THE GUIDELINES OF THE ENGINE COVERAGE THEY WILL TAKE CARE OF IT. IN THE MEANTIME I AM DRIVING AROUND IN A DEFECTIVE VEHICLE WHERE DAMAGE IS OCCURRING AS I'M DRIVING IT AND IT WILL WORSEN TO THE POINT THAT THE ECU SENSOR WILL NOTIFY ME WHEN THE DAMAGE IS SO BAD THAT IT NEEDS TO BE BROUGHT IN I AM AFRAID FOR MY SAFETY AND THE SAFETY OF MY PASSENGERS WILL THIS DAMAGE OCCUR IN 1 MONTH 1 YEAR 5 YEARS OR IS IT OCCURRING EACH AND EVERY TIME I CRANK IT UP. WHAT SPECIFIC DAMAGE IS OCCURRING TO THE ENGINE BECAUSE THE ENGINE HAS MANY COMPONENTS THIS INFORMATION I DO NOT KNOW WILL IT CATCH ON FIRE WILL IT STALL IN THE MIDDLE OF TRAFFIC WILL IT LEAVE ME STRANDED SOMEWHERE IF THE ISSUE CAN BE REPAIRED OR REPLACED WHY NOT MAKE ME THAT OFFER TO REPAIR THE ENGINE NOW REPLACE THE ENGINE NOW OR REPLACE THE VEHICLE IS THIS VEHICLE SAFE TO
EL VEHCULO KIA SPORTAGE 2017 SE INCENDI DE UN MOMENTO A OTRO, ESTABA PARADO ENCENDIDO EL MOTOR Y EMPEZ A SALIR HUMO DEL MOTOR Y SE INCENDI MUY RPIDO , EN MENOS DE 3 MINUTOS . SUCEDI EN CALI , COLOMBIA,
MY KIA SPORTAGE ENGINE LIGHT CAME ON AND THE ENGINE STARTED MAKING A KNOCKING NOISE WHILE DRIVING DOWN ROAD ON A SATURDAY NIGHT . (DEALERAHIP WAS CLOSED) FIRST THING MONDAY MORNING CALLED KIA DEALER. TOOK INTO DEALER . AFTER THEY CHECKED IT OUT THEY INFORMED MY ENGINE WAS RUINED . HAD METAL SHAVINGS IN IT . AND BECAUSE I DIDNT TAKE IT INTO THEM OR A PROFESSIONAL TO CHANGE THE OIL(I HAD FAMILY DO IT) MY WARRENTY NO LONGER WILL COVER IT. FOUGHT THIS FOR WEEKS WITH CONSUMER AFFAIRS.. AND GOT NOWHERE . DID SOME RESEARCH AND THE EXACT SAME THING WAS RECALLED IN THE 2015 KIA SPORTAGE .. JUST SEEMS IRONIC THE SAME THING HAPPEND TO MY 2017 SPORTAGE.
WITHOUT WARNING THE CAR DROPS OUT OF GEAR, THE ENGINE REVS. YOU HAVE TO TAKE YOUR FOOT OFF THE GAS FOR THE CAR TO GO BACK INTO DRIVE AND YOU CAN CONTINUE DRIVEING. THIS HAPPENS AT ANY SPEED.
FUEL LINE SEEMS TO BE CLOGGED? WHEN I STEP ON THE GAS SOMETIMES THE CAR DOESN'T GO BUT THE RMP'S REV UP. SEEMS LIKE IT WANTS TO STALL OR JUST NO GO. THIS HAPPENS EVEN WHILE JUST DRIVING DOWN THE STREET AND THEN GIVING THE CAR GAS TO SPEED UP; NOT JUST AT STOP AND GO;
DEALING WITH OIL LOSS SINCE LAST YEAR, SINGLE OWNER NEW VEHICLE. FIRST TIME NO OIL TOWED TO FAYETTEVILLE NC KIA WHERE THEY SAID NOTHING WAS COVERED UNDER WARRANTY BECAUSE I HAD THE OIL CHANGED SOMEWHERE ELSE. I PAID FOR TOW AND REPAIR WHICH BASICALLY INVOLVED ADDING OIL JUMPING BATTERY IN MORNING. THEY SHOULD HAVE KNOWN ABOUT A PART RECALL ON THE OIL PAN PER THE KIA FEMALE REPAIR REP AT PINEHURST KIA IN SOUTHERN PINES NC WHERE I HAD IT TOWED TO WHEN BATTERY DIED A COUPLE OF DAYS LATER. AGAIN THEY FOUND NO OIL BUT OIL SPLATTERED UNDERNEATH IN ENGINE AND SPOKE WITH KIA NATIONAL CONSUMER IN CA AT THAT TIME. THEY CONFIRMED THE ISSUE, AND CHANGED OIL AND CALLED FOR PART. RETURNED 2 WEEKS LATER JUST TO HAVE OIL CHECKED AND AGAIN NO OIL. XALLED KIA NATIONAL AGAIN. WAS TOLD TO SELF MANAGE FOR REIMBURSEMENT FROM FAYETTEVILLE NC KIA MANAGER BY DEALING WITH HIM MYSELF. 2 MONTHS OF FAILED CONTACT ATTEMPTS ENSUED. LAST WEEK ON WAY BACK FROM UNC CHILDREN'S ONCOLOGY WITH SON, BRAKES AND STEERING LOCKED UP AGAIN. CLOSE TO ACCIDENT. TOEED TO RONALD MACDONALD HOUSE 0.7 MI AWAY, AGAIN NO OIL. PUT OIL IN. ALSO SMOKE AND SMELL OF BURNING ELECTRICAL SOMETHING FRKM ENGINE FOR SOME TIME. NEXT MORNING PAID TO TOW TO UNIVERSITY KIA CHAPEL HILL. FOUND OUT MY CASE # HAD BEEN ERRONEOUSLY CLOSED. NOW DEALING WITH CASE MANAGER TAMMY WHO I HAVENT BEEN ABLE TO CONTACT. CASE NUMBER NOW IS 12908741. A NEW CAR OBVIOUSLY ACTS THIS WAY WHEN THERE IS A BIG ISSUE AND NOBODY AT KIA WOULD HELP ME. NOW I SIT AT MY SON
ON SAT MORNING MY SUV CAUGHT FIRE WITHOUT WARNING. THIS OCCURRED IN INDIANAPOLIS ON HARDING ST. NEAR THE INTERSTATE EXIT. WE WERE AT A COMPLETE STOP WHEN SMOKE STARTED COMING OUT OF THE CAR THEN FLAMES. I GOT MY KIDS AND DOGS OUT. THEN I REALIZED OUR MEDICATIONS WERE IN THERE. I THEN WENT BACK TO TRY TO GRAB THE BAG. I COULDN'T BECAUSE OF HOW FAST IT WENT UP. IN THE PROCESS I ENDED WITH TWO SMALL BURNS AND A SLIGHT ABRASION. THERE WAS NO WARNING. THE SUV HAS BEEN MAINTENANCE AND GIVEN ALL REQUIRED MAINTENANCE. IN FACT IN JUNE IT WAS TAKEN IN FOR AN OIL CHANGE.AND 15000 MILE MAINTENANCE. CURRENTLY IT SUSPECTED THAT THIS WAS ELECTRIC FIRE. I ALSO HAVE A VIDEO OF SOMEONE THAT WAS PASSING BY. THE SUV WAS TOWED BY THE INDIANAPOLIS POLICE DEPARTMENT TO THEIR LOT WERE IT IS CURRENTLY.
MY SPORTAGE ACCELERATES RANDOMLY AND OFTEN WHILE DRIVING OR STOPPED AT A STOP LIGHT I'VE TAKEN IT TO KIA AND THE CONTACTED THE KIA NORTH AMERICA A CASE WAS FILED THEY WON'T SEEM TO CARE IF ITS FIXED BC THEY CAN'T DUPLICATE THE ISSUE
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS AT A STOP LIGHT, THE VEHICLE WAS T-BONED IN THE MIDDLE OF THE DRIVER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS NOT AWARE OF THE OTHER DRIVER'S INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
FOR THE LAST 2-3 MONTHS MY CAR HAS BEEN RANDOMLY ACCELERATING ON ITS OWN, DUE TO THIS I WAS RECENTLY (AUG 14, 2018) IN AN AT FAULT ACCIDENT. I HAVE CALLED MY DEALERSHIP MULTIPLE TIMES INQUIRING IF THERE HAVE BEEN ANY RECALLS AND THERE HAVEN'T BEEN. I AM CURRENTLY IN THE SERVICE DEPARTMENT (AUG 18, 2018) HAVING THE PROBLEM LOOKED AT BUT HAVE BEEN TOLD THEY MIGHT NOT BE ABLE TO PIN POINT THE ISSUE.
I NOTICE ENGINE LITE ON DASH LIT UP. I ONLY HAVE 6641 MILES ON THIS VEHICLE. I AM PLANNING TO TAKE MY KIA TO MY DEALER TO HAVE THIS ITEM CHECKED OUT ON 9 AUG 18. I WAS DRIVING VEHICLE AT THE TIME. I WAS DRIVING VEHICLE AT THE TIME ON CITU STREET.
I HIT A SMALL DEER AT 73MPH TOTALED MY KIA HEAVY FRONT END DAMAGE HOOD CAME UP AND BUSTED MY WINDSHIELD WHICH CAUSED GLASS TO GET IN MY EYES. NOT ONE AIR BAG DEPLOYED. IT KNOCKED THE BATTERY OUT AND BUSTER THE RADIATOR, HADN'T MADE MY FIRST PAYMENT YET.
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
I HAVE A 2017 KIA SPORTAGE SX TURBO MY CAR HAS NOT RUN RIGHT EVER SINCE I LEASED IT. THERE WERE TIMES WHERE IT SEEMED LIKE THE CAR WASN'T GOING TO START, CRANKING, BUT NOT TURNING OVER. THERE ARE TIMES WHEN I HEAR A LOUD CLICKING NOISE WHEN I ACCELERATE, WHICH SOUNDS LIKE SOMETHING UNDER THE HOOD OF MY CAR IS ABOUT TO BREAK. AND THEN I STARTED HAVING ISSUES WITH MY SPARK PLUGS. THE SPARK PLUG ON CYLINDER 3 HAS BURNT OUT AND CAUSED MISFIRES IN MY ENGINE 3 TIMES NOW, STARTING AS SOON AS 9,000 MILES. BEFORE, THE DEALERSHIP I WENT TO BLAMED IT ON POOR GASOLINE OR TOO MUCH OIL IN MY VEHICLE AND NEVER FIXED THE ISSUE AFTER BEING AT THE DEALERSHIP 3 DIFFERENT TIMES BECAUSE OF THE MISFIRING I WAS EXPERIENCING. THE FIRST TIME I WENT TO SUMMIT PLACE KIA, THEY PUT ME BACK INTO A FAULTY VEHICLE WITHOUT FIXING ANYTHING. MY CAR THEN FAILED WHILE DRIVING ON THE FREEWAY, MISFIRING AND NOT PROPERLY ACCELERATING. LUCKILY, I WAS ABLE TO GET OFF THE FREEWAY SAFELY AND TOWED TO ANOTHER DEALERSHIP THAT REPLACED THE SPARK PLUGS. MY CAR STARTED MISFIRING AGAIN, AND SUMMIT PLACE KIA REPLACED THE CYLINDER 3 SPARK PLUG AND BLAMED THE ISSUE ON "TOO MUCH OIL." NOW MY CAR IS AT THE DEALERSHIP FOR THE FOURTH TIME AFTER FAILING AGAIN WHILE DRIVING, SEVERELY MISFIRING, CAUSING THE CAR NOT TO ACCELERATE PROPERLY OR DRIVE WELL AT ALL WHILE DRIVING IT. KIA MOTORS, INC. AND FELDMAN KIA IN NOVI HAVE DECIDED TO REPLACE THE SHORT BLOCK OF MY ENGINE, STILL NOT KNOWING EXACTLY WHAT IS GOING ON OR CAUSING THE 3RD CYLI
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHILE AT A STOP, THE VEHICLE VIBRATED AND MADE A TAPPING NOISE WHEN THE ENGINE WAS TURNED OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, 626-736-4275) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE SINCE THE DEALER WAS UNABLE TO DIAGNOSE ANY FAILURES. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,645.
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 55 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE TRAVELED TO THE LEFT INSTEAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KIA OF DULUTH, 1701 W MICHIGAN ST, DULUTH, MN 55806, (866) 722-4542), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER AND NHTSA. THE FAILURE MILEAGE WAS 16,000. *TT
WHEN STARTING TO ACCELERATE FROM THE VEHICLE WILL START TO MOVE AND THEN THE ENGINE RPMS WILL DROP TO IDLE. AT THAT TIME THE CAR WILL NOT RESPOND TO THE THROTTLE. IT SEEMS TO TAKE FROM THREE TO FIVE SECONDS BEFORE THE ENGINE WILL RESPOND TO THE ACCELERATOR BEING PUSHED. THIS SEEMS IT COULD HAPPEN IN ANY LOCATION USUALLY FROM A STOP POSITION. IT HAPPENED SEVERAL TIME BACKING UP MY DRIVEWAY BUT ALSO ON A CITY STREET WHEN I WAS STARTING TO MAKE A LEFT TURN. VERY DANGEROUS SITUATION.
VEHICLE IN MOTION ON CITY STREETS OR HIGHWAY. GAS PEDAL DOES NOT RESPOND WHEN ATTEMPTING TO ACCELERATE, CAR DECELERATES, TACHOMETER GOES DOWN TO ZERO. IN ORDER TO ACCELERATE YOU MUST REMOVE YOUR FOOT FROM GAS PEDAL, THEN REATTEMPT TO ACCELERATE. THIS HAS HAPPENED ON STRAIGHT ROADS, HIGHWAYS, AND WHILE TURNING AT A VARIETY OF SPEEDS IE: FROM 15-70 MPH. I CANNOT PREDICT NOR CAUSE THIS TO HAPPEN. SOMETIMES I DRIVE FOR WEEKS BEFORE IT HAPPENS, THEN IT CAN HAPPEN MULTIPLE TIMES IN THE SAME DAY, SAME DRIVE. THE LAST TIME IT HAPPENED 5 TIMES IN ONE HOUR. I'M CONCERNED THAT I MIGHT GET REAR ENDED BY SOMEONE NOT NOTICING THAT I'M DECELERATING WITHOUT BRAKING. NO ERROR CODES APPEAR. KIA SERVICE CANNOT FIGURE OUT THE PROBLEM. I HAVE A LITTLE OVER A YEAR LEFT ON MY LEASE AND JUST UNDER 21,000 MILES. THIS HAS BEEN OCCURRING FOR OVER A YEAR. KIA SERVICE BEING VERY PATRONIZING ABOUT THE PROBLEM!
THE CAR WAS RUNNING THEN LOST POWER WHILE DRIVING UP A HILL ON A STREET. IT WOULD NOT ACCELERATE, THEN SHUT OFF. IT WOULD RESTART, IDLE FOR 10 SECONDS AND DIE.I TOOK TO THE DEALERSHIP. IT ONLY HAD 20000 MILES.
WHILE DRIVING APPROX. 60 MPH ON A FREEWAY, WE HEARD A LOAD "BANG" NOISE FROM THE ROOF ABOVE US. WE HAD NOT SEEN ANY PROJECTILE FLYING TOWARDS US PRIOR TO THE NOISE. WE FOUND OUT WHEN WE STOPPED TO LOOK THAT THE TINTED GLASS PIECE THAT STRETCHES ACROSS THE WIDTH OF THE CAR AND IS LOCATED IN FRONT OF THE SUNROOF, HAD SHATTERED ALL THE WAY ACROSS THE CAR FROM ONE SIDE TO THE OTHER. IT LOOKS LIKE A JAGGED CREVICE AFTER AN EARTHQUAKE.
I PURCHASED A USED 2017 KIA FOR MY DAUGHTER WITH 30 THOUSAND MILES WHEN WE RECIEVED THE KEYS NETHIER ONE WILL OPEN YOU HAVE T MANUALLY OPEN BOTH OF THEM THIS IS A SAFTY HAZARD FOR MY DAUGHTERIF SHE WAS IN A SITUTATION WHERE SHE HAD TO GET N HER CAR N A HURRY SHE WOULDNT BE ABLE TOO IS THIS A DEFECT ?
NEWER MODEL KIA SPORTAGE VEHICLES HAVE LOW MOUNTED TURN SIGNALS THAT ARE SEPERATE FROM THE REST OF THE BRAKE LIGHT ASSEMBLY. THIS PRESENTS TWO ISSUES: 1: THE LOW MOUNT MAKES IT HARDER TO SEE IN GENERAL 2: THE SEPARATION MAKES THE TURN SIGNAL NOT AS APPARENT WHEN THE SIGNAL IS USE. I BELIEVE THAT THESE VEHICLES ARE A HAZARD ON THE ROAD DUE TO THE DESIGN OF THE TURN SIGNAL.
MY CAR HAS SERVICE ENGINE LIGHT ON, WHEN TO DEALER TUESDAY AND THEY SCHEDULE ME AN APPOINTMENT A WEEK LATER ON TUESDAY, BUT MY CAR BREAKDOWN ON FRIDAY NIGHT ON HIGHWAY, RADIATOR OVERHEAT AND START LEAKING, DAMAGE SOME OTHER PARTS AND NOW DEALER DOESN'T WANT TO FIX MY CAR AND WANT ME TO PAY $2800.00. MY CAR WAS ON MOTION ON THE HIGHWAY DRIVING 60 TO 70MILE PER HOUR. KIA HAS A RECALL FOR SAME PROBLEM I HAD ON KIA SORENTO 2017.
WITH ONLY 6762 MILES ON THE ODOMETER, GOING 79-80 MPH ON CRUISE CONTROL, THE FOLLOWING HAPPENED ALL AT ONCE WITHOUT WARNING: (1) LOUD THUNK UNDER THE HOOD (2) ENGINE STOPPED (3) ELECTRICAL SYSTEM SHUT DOWN, INCLUDING AUDIO, DASHBOARD, AND HEADLIGHTS (4) RAPID DECELERATION, AS IF I HAD SLAMMED ON THE BRAKES (THOUGH I HAD NOT). (5) APPROACHING THE SHOULDER, I NOTICED THAT THE POWER STEERING AND POWER BRAKES WERE ALSO INACTIVE. AFTER PUTTING IN PARK, IT MIRACULOUSLY STARTED RIGHT BACK UP AND GOT ME HOME. BUT THIS IS UNACCEPTABLE, AND A VERY SERIOUS SAFETY ISSUE, BECAUSE THE NEXT TIME IT HAPPENS, IT'LL BE DURING RUSH HOUR AND THEN I'LL GET REAR-ENDED BY THE UBIQUITOUS TAILGATER, GOING 70 MPH. EVEN IF THE BRAKE LIGHTS WORK WHEN I GET A CHANCE TO APPLY THEM, THERE WOULD STILL BE A DELAY OF A SECOND OR TWO DURING WHICH THE VEHICLE WOULD BE RAPIDLY DECELERATING ON ITS OWN, WITHOUT BRAKE LIGHTS. NOT TO MENTION THE UNDOUBTEDLY ACCELERATED WEAR AND TEAR ON INTERNAL PARTS.
ON NOVEMBER 16, 2017 I PICKED UP MY DAUGHTER FROM SCHOOL, SHE ASKED ME TO TURN ON THE HEATER THAT SHE WAS COLD, WHEN I TURNED ON THE HEATER, WITHIN A MINUTE THE WHOLE CAP OF MY KIA SPORTAGE WAS ENGULFED IN A TERRIBLE GAS ODOR, WHICH BOTH MY DAUGHTER AND I BECAME DIZZY AND NAUSEA. I IMMEDIATELY OPENED ALL THE WINDOWS AND DROVE A SHORT WAY TO MY PARENTS HOUSE. I DROVE MY SPORTAGE STAIGHT INTO THE DEALERSHIP WITH MY MOM AND DAUGHTER FOLLOWING ME IN HER CAR. I DROPPED THE CAR OFF AT THE DEALERSHIP. THE NEXT DAY SAVAGE KIA CALLED ME AND STATED I SHOULD PICK UP A LOANER THAT THEY WOULD HAVE MY CAR FOR APPROXIMATELY A WEEK. WHEN MY DAD AND I WENT TO THE DEALERSHIP TO PICK UP THE LOANER, WE ASKED WHAT WAS THE ISSUE WITH MY SPORTAGE, THE SERVICE MANAGER STATED THAT THEY CONTACTED KIA ASSISTANCE TO DIAGNOSE THE ISSUE, THAT GAS WAS SPURTING OUT FROM THE INJECTORS AND INTO MY ENGINE,THAT THE SUV HAD A DEFECTIVE ( FAULTY FUEL INJECTOR AND HOUSING IN IT) MY FATHER THEN STATED TO THE SERVICE MANAGER THAT THAT COULD OF KILLED MY SON AND GRANDDAUGHTER IF THE GAS WOULD OF SPARKED IN THE ENGINE AND ALSO STATED LUCKILY MY SON IS NOT A SMOKER OR THEY WOULD BOTH BE DEAD. THE SERVICE MANAGER DID NOT DENY THE ISSUE WAS A SERIOUS ISSYE. WHEN I CONTACTED KIA CORP TO FILE A COMPLAINT THEY WERE LIKE ROBOTS, LIKE THERE ONLY RESPONSABILITY IS TO FIX THE CAR, NOTHING HAPPENED SO IT'S ALL GOOD. I STATED TO THEM THAT I REALLY DO NOT WANT TO DRIVE THIS CAR AND ASKED THEM IF THEY COULD GIVE ME ANOTHER ONE. THE
ENGINE FAILURE OCCURS WHILE IN MOTION ON CITY STREETS - 2X IN ONE WEEK. TOWED BOTH TIMES. DEALER UNABLE TO DETECT PROBLEM, SAID TO JUST DRIVE IT AND CALL IF IT HAPPENS AGAIN. GAS SMELL WHEN THIS HAPPENS.
AC BUILD UP OF WATER FROM AC UNIT OVER FLOWS AND LEAKS OVER THE GAS PEDAL, I ALL MOST LOST MY FOOTING WHEN DRIVING WATER ON PEDAL MADE MY FOOT SLIDE OFF THE GAS PEDAL. PLUS AFTER FIRST CHECK UP THE AC FILTER NEEDED TO BE REPLACE, NOT COVERED UNDER WARRANTY. I FEEL THIS CAN CAUSE A BIG ACCIDENT.
SAFETY ISSUE: 2017 KIA SPORTAGE REAR TURN SIGNALS NOT INTEGRATED INTO THE BRAKE LIGHTS AND TOO LOW TO BE EASILY SEEN. I'VE BEEN TOLD ON MULTIPLE OCCASIONS THAT MY REAR TURN SIGNALS ARE TOO SMALL (7 7/8" WIDE X 1 3/4" HIGH), TOO LOW (23" FROM STREET LEVEL, ON THE REAR BUMPERS), AND TOO FAR AWAY FROM MY BRAKE LIGHTS (20" FROM TURN SIGNALS ON BUMPERS TO BRAKE LIGHTS) TO BE SEEN BY CARS BEHIND ME, ESPECIALLY DURING DAYLIGHT HOURS. WHAT MAKES THIS EVEN MORE UNSAFE IS THE SIGNALS WRAP AROUND THE BUMPER, SO THAT OF THE 7 7/8" OF LAMP, ONLY 2 1/2" SHOW IN THE REAR. THE REST OF THE SIGNAL LAMP AREA IS ON THE SIDE OF THE VEHICLE AND NOT VISIBLE TO CARS BEHIND ME. (PLEASE SEE UPLOADED PHOTOS.) IF A DRIVER IS FOLLOWING TOO CLOSE OR IF I'M IN BUMPER-TO-BUMPER TRAFFIC, IT'S IMPOSSIBLE FOR A CAR BEHIND ME TO SEE ME SIGNAL. THIS MAKES IT DANGEROUS FOR ME TO CHANGE LANES, MERGE, OR MAKE TURNS. AFTER BEING NOTIFIED BY MANY DRIVERS OF MY SMALL, OUT-OF-PLACE AND INCONSPICUOUS TURN SIGNALS, I TOOK THE CAR TO THE DEALER, THINKING THAT THE CIRCUIT TO THE BRAKE LIGHTS WAS FAULTY, SINCE THE BRAKE LIGHTS DON'T BLINK TO SIGNAL A TURN. THE DEALER CHECKED THE CAR AND STATED THAT THIS IS THE WAY THE CAR WAS DESIGNED: BRAKES LIGHTS DO NOT BLINK TO SIGNAL A TURN; THE ONLY REAR TURN SIGNALS ARE LOCATED ON THE REAR BUMPERS. ODDLY, THIS DANGEROUS DESIGN FLAW SHOWS UP ONLY ON THE SPORTAGE. OTHER KIA MODELS HAVE TURN SIGNALS INCORPORATED INTO OR ADJACENT TO THE BRAKE LIGHTS. IT SHOULD BE A SIMPLE MATTER FOR KIA
NOVEMBER 4TH 2017 MY PANORAMIC SUNROOF SHATTERED. WAS DRIVING ABOUT 35 - 40 MPH. MY INTERIOR SUN SHIELD WAS CLOSED AT THE TIME. THIS KEPT THE GLASS FROM ENTERING THE CAR. THE SOUND WAS LIKE A SHOTGUN. AND IT CLEARLY EXPLODED OUTWARD. KIA INVESTIGATED AND COULD NOT DETERMINE THE CAUSE. THEY ARE REPLACING AT THEIR COST. PAVEMENT WAS SMOOTH. MY CAR WAS WARM ON A COLD DAY. TEMP ABOUT 45 DEGREES.
I HAVE HAD MY CAR FOR 30 DAYS & AFTER DRIVING FOR ABOUT 5 MILES THIS MORNING MY TIRE WARNING LIGHT SAID THE PSI WAS AT 19 FOR MY REAR DRIVER SIDE, SECONDS LATER IT WAS A 0. I PULLED INTO A GAS STATION WHERE WE DISCOVERED A HUGE TEAR IN THE SIDE WALL OF MY TIRE. THIS IS DEFINITELY A DEFECT AS I HAVE NOT BEEN IN AN ACCIDENT OR SCRAPPED ANY CURBS HOWEVER, ONCE I GOT IT TO THE DEALERSHIP THEY SAID THAT THIS HAD TO BE CAUSED BY ME POSSIBLY HITTING SOMETHING. I THINK I WOULD REMEMBER HITTING SOMETHING THAT WOULD CAUSE A SLICE ACROSS MY PASSENGER REAR TIRE. SO IN A NUTSHELL I WAS FORCED TO BUY A NEW TIRE $181.00 FOR A CAR I HAVE HAD FOR 30 DAYS. NEITHER GROSSINGER KIA DEALERSHIP OR HANKOOK TIRE WOULD TAKE RESPONSIBILITY. I WAS JUST ABOUT TO GET ON THE EXPRESSWAY AND THANK GOODNESS THE TIRE MALFUNCTIONED BEFORE I DID.
CAR WAS PARKED OVERNIGHT KEYS WERE TAKEN AND CAR LOCKED AT 8PM AT 530 AM HEARD CRASH CAR ROLLED INTO TREE AND DOORS WERE STILL LOCKED CAR CAME OUT OF PARK AND ROLLED AFTER 9.5 HOURS OF SITTING CAR HAD TO BE IN PARK FOR KEY FOB TO LOCK DOORS AFTER IT ROLLED THE DOORS WERE LOCKED BUT GEAR WAS IN REVERSE
MY SUNROOF "EXPLODED" ON SATURDAY, OCT. 14, 2017.I WAS DRIVING ON A HIGHWAY AND THERE WAS SOME TRAFFIC. AFTER THE INITIAL "BOOM" AND RUSH OF WIND WE HEARD GLASS SHATTERING. THE SUNROOF AND SHADE WERE CLOSED, THANKFULLY! I PULLED OVER AND ATTEMPTED TO COLLECT THE GLASS BUT I WAS GETTING CUT SO MOST OF THE GLASS REMAINED ON THE SUN SHADE.
FMVSS 108,TABLE I-A, DAYTIME RUNNING LAMP (DRL), DEVICE ACTIVATION REQUIRES THAT DRLS BE "AUTOMATICALLY DEACTIVATED WHEN THE HEADLAMP CONTROL IS IN ANY 'ON' POSITION." ON THE 2017 KIA SPORTAGE THE DRLS REMAIN ON WITH THE HEADLAMP CONTROL IN ALL "ON" POSITIONS. THIS GIVES THE APPEARANCE THAT THE HIGH BEAMS ARE ON ALL THE TIME. OPPOSING DRIVES HAVE FLASHED THEIR LIGHTS AT ME TO INDICATE THAT MY HIGH BEAMS WERE ON WHEN THEY WERE NOT. THIS CREATES TENSION AND ANGER IN BOTH DRIVERS. I WAS EVEN STOPPED ONCE BY THE POLICE BECAUSE OF THE HIGH BEAM ON APPEARANCE. SINCE THESE LIGHT FAIL TO MEET FMVSS REQUIREMENTS, KIA SHOULD INITIATE A RECALL TO REMEDY THE PROBLEM. GIVEN THE COMMONALITY OF SYSTEMS MANUFACTURERS USE IN SEVERAL VEHICLE MODELS, OTHER KIA MODELS MAY BE SIMILARLY AFFECTED.
ON 8/30/17 I WAS DRIVING IN THE MIDDLE LANE OF THE HIGHWAY WHEN MY SUNROOOF EXPLODED. THERE WERE NO OVERPASSES AND VERY FEW CARS AROUND ME SO NOTHING HIT THE SUNROOF TO CAUSE THE EXPLOSION. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER BECAUSE OF THE LIGHT TRAFFIC AT THE TIME. NORMALLY THIS SECTION OF THE HIGHWAY IS VERY BUSY AND HAD I BEEN TRAVELING DURING COMMUTING TIMES THE OUTCOME COULD HAVE BEEN VERY DIFFERENT. I HAD A FEW CUTS AND THROBBING EARS FOR TWO DAYS DUE TO THE BUFFETING WIND WHEN THE ROOF OPENED UP. SHARDS OF GLASS COVERED THE ENTIRE INSIDE OF THE CAR AND I AM STILL FINDING GLASS EVEN AFTER THE DEALERSHIP CLEANED THE CAR. THE SUNROOF WAS REPAIRED AFTER LENGTHY DISCUSSIONS WITH KIA HEADQUARTERS. I WAS ABLE TO GET THE CAR BACK ONE MONTH LATER BUT NOW I KEEP THE SHADE CLOSED AND PROBABLY WILL CONTINUE TO DO SO. I PAID EXTRA FOR THIS FEATURE AND NOW WILL NOT USE IT. BILL DODGE KIA IN WESTBROOK MAINE PROMISED TO SEND ME THE REPAIR RECORD BUT HAVE NOT DONE SO TO DATE.
THE FOCUSED BEAM HEADLIGHTS ON LOW BEAM ARE EXTREMELY BRIGHT WHEN SET TO KIA STANDARDS. ONCOMING TRAFFIC PERIODICALLY FLASHES HEADLIGHTS AT ME TO DIM MY HEADLIGHTS WHICH ARE ON LOW BEAM. A FEW ONCOMING CARS HAVE KEPT THEIR HIGH BEAM LIGHTS ON EVEN THOUGH I FLASH MY HIGH BEAMS TO LET THEM KNOW MY LOW BEAMS ARE ON. THE APPROACHING HIGH BEAM LIGHTS PARTIALLY BLIND ME RESTRICTING MY VISION. SOME CARS I AM FOLLOWING INDICATE MY LOW BEAM LIGHTS ARE TOO BRIGHT BY SLOWING DOWN OR USING THE TURN SIGNAL FLASHERS TO INDICATE MY LIGHTS ARE TOO BRIGHT. THESE ACTIONS OCCUR ON STATE HIGHWAYS WHILE I AM DRIVING AT NIGHT. I HAVE AN OPEN CASE WITH KIA. CASE NUMBER 12446047. KIA CUSTOMER SERVICE HAS ADVISED THEY CAN DO NO MORE BECAUSE THE FOCUSED BEAM HEAD LIGHTS ARE SET PER KIA SPECIFICATIONS.
RE: 2017 KIA SPORTAGE EX. THE REAR TURN SIGNALS AND THE BACK-UP LIGHTS ARE IN-CONSPICUOUSLY LOCATED. 16" LOWER THAN TAIL/BRAKE LIGHTS AND LOWER THAN LICENSE PLATE DEEMS A PROBABLE TRAFFIC SAFETY HAZARD. THE 9" CURVED LENSES ILLUMINATE APPROX 2-3 " IN THE REAR AND APPROX 6-7" ON THE SIDE. A CERTAIN DAYTIME HAZARD. VERY POOR ENGINEERING THIS PROBABLE UNSAFE HAZARD TAKES PLACE EVERY TIME THE TURN SIGNALS ARE APPLIED OR THE VEHICLE IS IN REVERSE. AN ACCIDENT HAS NOT OCCURRED DIRECTLY OR INDIRECTLY TO THIS COMPLAINT...YET. THIS COMPLAINT IS ONGOING SINCE I PURCHASED THE VEHICLE, 5/17/2017. PLEASE INVESTIGATE AND RETURN FURTHER INFORMATION. THANK YOU
HAVE BEEN FIGHTING WITH KIA SINCE I PURCHASED THIS CAR IN DEC. OF 2016 TO NO AVAIL. PAID AN ADDITIONAL $4700 TO GET THE AUTONOMOUS BRAKING SYSTEM WHICH DOES NOT WORK. I HAVE GONE TO OTHER KIA DEALERS UNDER THE GUISE OF PURCHASING THIS VEHICLE AND NOT ONE OF THE FOUR DEALERS THAT I TESTED THE CAR AT COULD GET THIS SYSTEM TO WORK. I HAVE INFORMED KIA OF THIS FACT BUT JUST KEEP STONE WALLING ME. MY NEXT COURSE OF ACTION IS TO GO TO THE BBB, I THINK YOU SHOULD KNOW ABOUT THIS SINCE IT IS A VERY IMPORTANT SAFETY ISSUE. I ALSO INTEND TO INFORM THE CENTER FOR AUTO SAFETY AND CONSUMER UNION WHO HIGHLY RATED THIS CAR. HOPE TO HEAR FROM YOU SOON [XXX] [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
WHILE TRAVELING AT HIGHWAY SPEED MY VEHICLE EXPERIENCED NEAR INSTANT LOSS OF MORE THAN 50% ENGINE POWER WITH CONTINUAL LOST OF THE REMAINING POWER. MOVING FROM THE MIDDLE LANE INTO THE RIGHT LANE WAS DIFFICULT AND RISKY DURING HEAVY TRAFFIC. I WAS LUCKY FINDING A SAFE SPOT TO PULL OVER. AMBLING TO THE SAFE SPOT THE ENGINE SPUTTERED, HESITATED AND REACTED VERY LITTLE TO ANY FOOT ACTION ON THE THROTTLE, LEAVING ME WITHOUT THE ABILITY TO EFFECTIVELY CONTROL THE VEHICLE.
WHEN PURCHASED IN MAY, 2017, THE HEADLIGHTS HAD TO BE ADJUSTED AS THEY WERE AIMED TOO HIGH. THE ADJUSTMENT MADE THE LIGHTS TOO LOW AND WITH A VERY SHORT "CUT-OFF" POINT. IT IS ALMOST IMPOSSIBLE TO SEE THE ROADWAY IN FRONT OF THE VEHICLE AT NIGHT.
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 75 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, THE SPEED DROPPED TO APPROXIMATELY 50 MPH AND THE ACCELERATOR PEDAL DID NOT RESPOND WHEN DEPRESSED. THE CONTACT DROVE THE VEHICLE HOME AT A VERY SLOW SPEED. THE FAILURE HAD BEEN OCCURRING SINCE THE BEGINNING OF JANUARY AND THE CHECK ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER DID NOT HAVE THE REMEDY AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,343.
I HAVE HAD 4 INSTANCES OF WHAT FEELS LIKE THE CAR SLIPPING OUT OF "DRIVE". WHILE IN DRIVE, WHEN I PRESS ON ACCELERATOR BUT WHILE THE RPM'S GO UP, THE CAR DOESN'T MOVE.. ONCE I REMOVE MY FOOT AND THEN PRESS AGAIN ON THE ACCELERATOR, IT PROCEEDS NORMALLY. KIA CANNOT FIND ANYTHING WRONG WITH VEHICLE BUT LAST INSTANCE WAS LESS THAN 30 DAYS AGO. THIS IS AFTER KIA HAD TO REPLACE THE BLOCK THE FIRST MONTH OF OWNERSHIP OF THIS BRAND NEW VEHICLE.
TL* THE CONTACT RENTED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE PULLING INTO AN ARMY BASE AT APPROXIMATELY 30 MPH THERE WAS SMOKE COMING FROM THE VEHICLE. A WITNESS INFORMED THE CONTACT THAT THERE WERE FLAMES COMING FROM UNDER THE VEHICLE. THE FLAMES SPREAD TO THE HOOD AND WRAPPED AROUND TO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AS IT ENGULFED IN FLAMES. THE CONTACT OBSERVED THAT THERE WAS A TRAIL OF FUEL COMING FROM THE VEHICLE. THE FIRE WAS DISTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED BACK TO THE RENTAL COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,044. UPDATED 02/03/17*LJ UPDATED 09/07/2017*JS
WHEN PUSHING ON THE GAS THE RPM GO UP BUT THE CAR DOESN'T KICK IN RIGHT AWAY. THE TRANSMISSION? IT LIKE YOU HAVE A MANUAL TRANSMISSION AND YOU HAVEN'T LET OUT ON THE GAS. DOESN'T DO IT ALL THE TIME, BUT IS DOING IT ABOUT ONCE EVERY TIME I DRIVE. IT IS GETTING MORE FREQUENT, WONDERING IF ITS DUE TO COLD WEATHER.
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON ANOTHER OCCASION WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY SPARK PLUG AND THE ENGINE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
THE CAR SLIGHTLY VEERED TO THE LEFT, AT FIRST. I BROUGHT IT UP TO THE SALES PERSON DURING THE DRIVE. THERE WAS ALSO A SLIGHT BURNING SMELL WHEN I DROVE THE CAR HOME IN THE EVENING FROM THE DEALER. I BROUGHT IT BACK THE NEXT DAY TO HAVE IT CHECKED OUT, AND THE SERVICE MANAGER SAID THAT HE COULD NOT FIND ANYTHING. ONE OF THE SALES' PEOPLE STATED THAT SOME NEW CARS HAVE SMELLS IN THE BEGINNING AND TO RUN THE AIR THROUGH THE CAR.
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WERE IT WAS DIAGNOSED THAT AN ANIMAL CHEWED THE PLASTIC FUEL LINE AND CAUSED A FUEL LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Kia Sportage → · Every Sportage year → · How the figures are calculated →