Page 7 of 9 · complaints 301–350 of 404

2017 Kia Sportage complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Unknown or Other
Filed Aug 24, 202033,000 milesFL

THE PASSENGER SIDE WINDOW REGULATOR BROKE WHILE WINDOW WAS DOWN THEN A WEEK LATER THE EXACT SAME THING HAPPENED ON THE DRIVERS SIDE.

Engine
Filed Aug 24, 2020NY

I JUST RECEIVED A NOTICE OF PROPOSED CLASS SETTLEMENT REGARDING : ENGINE SEIZURE,ENGINE STALL,ENGINE NOISE,OR ILLUMINATION OF OIL LAMP THAT WAS DIAGNOSED AS REQUIRING REPAIR OF ENGINE. I AM VERY CONCERNED ABOUT THIS CAN YOU PLEASE LOOK INTO THE INFORMATION THAT I HAVE PROVIDED ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed Aug 4, 202058,000 milesFL

THE PASSENGER SIDE REAR DOOR FAILS TO OPEN FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THIS HAPPENED UNEXPECTEDLY AND WITHOUT PROVOCATION. THERE ARE NUMEROUS FILED COMPLAINTS SITING THIS VERY SAME ISSUE ON THE NHTSA.GOV WEBSITE AND SHOULD BE INVESTIGATED.

Engine
Filed Aug 3, 2020OH

MID-DECEMBER I NOTICED MY CAR WAS SKIPPING AS I ACCELERATED. I CHECKED THE OIL AND THERE WAS NONE. I HAD JUST GOTTEN AN OIL CHANGE 10/26/19. I TAKE THE CAR IN 12/23/19. THEY DO ANOTHER OIL CHANGE AND TELL ME AS IT GETS LOW ON OIL TO BRING IT IN AND THEY WILL TRACK IT. WE DO THIS A FEW TIMES AND COVID HAPPENS. SO, I'M ADDING MY OWN OIL AND RESTART THE PROCESS 6/23/20. MY BF BRINGS THE CAR IN 7/31/20 AND THE MECHANIC STATES KIA WILL NO LONGER BE DOING OIL CONSUMPTION TESTS AND WOULD ONLY SEE THE CAR IF SOMETHING CATASTROPHIC OCCURS. THEN PLAINLY SAYS DO NOT ADD OIL AND LET IT BLOW IT UP. I RETURN 8/3/20 TO SPEAK TO THE MANAGER IN CHARGE AND HE CONFIRMS THAT IT IS KIA'S POLICY THAT THEY WILL NOT ADD OIL ANYMORE. SAYS HE CANNOT GIVE ME THE POLICY IN WRITING. I SAID I HAD AN OIL CHANGE WITH YOU ON 6/23/20 AND TODAY 8/3/20 MY CAR DOESN'T HAVE ANY OIL IN IT AND YOU WON'T LOOK AT IT? HE CONFIRMED HE WOULD NOT LOOK AT IT.

Fuel/Propulsion System
Filed Jun 13, 202032,400 milesGA

I WAS ON THE STREET DRIVING PULLING OUT IN TRAFFIC. WHEN I TRIED TO GIVE GAS CAR MADE IDLE SOUND BUT DID NOT MOVE. I WAS IN MIDDLE OF STREET. NOT FIRST TIME HAPPENING..ADVISED NALLY KIA DEALERSHIP. DID NOT HELP ME. *TR

Exterior Lighting
Filed May 20, 202020,000 milesFL

DRIVER SIDE HEADLIGHT LAMP LENS IS TURNING YELLOW, VERY DISTORTED. *TR

Vehicle Speed ControlCrash
Filed May 15, 202015,000 milesCA

VEHICLE ACCELERATED ON ITS OWN CAUSING ACCIDENT & HEAD ON COLLISION TO A WALL. AIRBAGS WAS NOT DEPLOYED. I WAS PULLING UP THE DRIVEWAY GETTING READY TO PARK WHEN SUDDENLY THE CAR ACCELERATED ON ITS OWN WHICH LED TO CRASH THROUGH THE GARAGE DOOR & HIT A WALL. *TR

Air BagsCrash
Filed May 15, 202015,000 milesCA

UPON PULLING UP TO THE DRIVEWAY TO GET READY TO PARK, VEHICLE SUDDENLY ACCELERATED ON ITS OWN LEADING TO CRASH THROUGH THE GARAGE DOOR & IMPACT TO THE WALL. AIRBAGS DID NOT DEPLOY. *TR

Electronic Stability Control (esc)Fire1 injured
Filed Apr 21, 202079,000 milesNC

2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.

Engine
Filed Apr 10, 202015,328 milesMI

THE CAR CHECK ENGINE LIGHT COMES ON WHILE DRIVING. PUTTING THE CAR INTO LIMP MODE. VERY DANGEROUS IN TRAFFIC. LOW POWER. THE CAR HAS TO BE TOWED. THEY REPLACE A SINGLE WIRE UNDER THE HOOD EACH TIME.. HAPPENED 3 TIMES IN 1.5 YEARS. THEY ARE NOT FIXING THE CAR, JUST PUTTING A BAND AID ON IT ,AND KICKING THE CAN DOWN THE ROAD.

Unknown or Other
Filed Apr 3, 202065,000 milesMO

MY CAR IS 3 YEARS OLD AND I AM NOT ABLE OPEN BOTH FRONT DOORS FROM OUTSIDE. IT IS MECHANICAL ISSUE WITH KIA QUALITY PRODUCT. SPECIALLY MY PASSENGER DOOR WAS NOT OPEN THAT OFTEN. THE ISSUE IS THAT AFTER LOCKING THE CAR AND THEN I TRY UNLOCK, THE DOOR IS UNLOCK BUT OUTSIDE HANDLE DO NOT OPEN THE DOOR. INSIDE HANDLE WORKS WITH NO PROBLEM. SINCE MY WARRANTY ENDED AT 60K, SO IT IS NOT COVER BUT I AM SURE MORE CARS HAVE THE SAME ISSUES AND SHOULD BE RECALL CREATED FOR THIS ISSUE,

Air Bags
Filed Mar 9, 202073,900 milesTX

I HAD JUST STARTED THE CAR WHEN THE AIR BAG CAUTION LIGHT APPEARED ON THE DASHBOARD. TOOK THE VEHICLE TO DEALER FOR DIAGNOSTIC TO FIND OUT THE AIR BAG CONTROL MODULE WAS BAD AND NEEDED TO BE REPLACED. WHILE WAITING FOR SERVICE, MY HUSBAND WAS ASKED WHETHER WE HAD BEEN IN AN ACCIDENT AND HE TOLD THEM NO. WE PURCHASED THE CAR FROM THE DEALER CERTIFIED USED AND THERE WAS NO MENTION OF ANY ACCIDENTS PRIOR TO US PURCHASING IT. FAILURE TO REPLACE THE CONTROL UNIT WOULD HAVE RENDERED THE AIR BAG SYSTEM USELESS.

Electrical System
Filed Mar 6, 2020660,000 milesTX

MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.

Engine
Filed Mar 5, 2020PR

KIA SPORTAGE 2017 BEGAN SHOWING EXCESSIVE OIL CONSUMPTION. IT WAS TAKEN TO THE LOCAL KIA SERVICE STATION. THE DEALER PERFORMED AN OIL CONSUMPTION TEST THAT SHOWED, TWICE, THAT THE VEHICLE CONSUMED ONE AND A HALF QUARTS OF OIL PER 1,000 MILES OF USE. IT WAS TAKEN FOR FURTHER ANALYSIS AFTER CONFIRMATION OF ADEQUATE OIL CHANGE SCHEDULE AND AT 39914 MILES. MOTOR WAS DISASSEMBLED AND AFTER MORE THAN 3 WEEKS, DIAGNOSIS IS UNCERTAIN. THIS PROBLEM MAY CAUSE MALFUNCTION OF INTERNAL PARTS AND THERE MAY BE A HIGH PROBABILITY OF SAFETY COMPROMISE ON PUBLIC HIGHWAYS.

Electrical System
Filed Feb 28, 202034,015 milesGU

ALL FOUR POWER WINDOW REGULATOR/MOTORS HAVE HAD TO BE REPLACED. VEHICLE PLACED IN SERVICE MAY 2016 AND CURRENTLY HAS 34,000 MILES. DRIVER SIDE AND PASSENGER SIDE REGULATOR/MOTOR'S FAILED WHILE VEHICLE STILL UNDER WARRANTY. BOTH REAR WINDOW REGULATOR/MOTOR'S FAILED DECEMBER 2019 AND WERE REPLACED FEBRUARY 2020 BY THE DEALER AT A COST TO THE OWNER OF $1044.63.

Power Train
Filed Feb 6, 202038,000 milesWV

TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20-50 MPH, THE RPM REVVED SUDDENLY WHICH CAUSED THE FRONT WHEELS TO SPIN AND THE VEHICLE TO INDEPENDENTLY ACCELERATE. THE VEHICLE WAS TAKEN TO DUTCH MILLER KIA OF CHARLESTON (339 MACCORKLE AVE SW, SOUTH CHARLSTON WEST VA) THERE THE TRANSMISSION SENSOR WAS RESET HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.

Service BrakesCrash
Filed Jan 28, 202016,000 milesIL

WHILE PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, MY ENGINE ACCELERATED AS IF IT HAD A MIND OF IT'S OWN AND HIT A POST. I PUSHED HARD ON THE BRAKE WITH NO RESPONSE. THE AIRBAG DID NOT DEPLOY EVEN WITH $5,500 DAMAGE TO THE FRONT END.

EngineFire
Filed Jan 23, 202050,000 milesTX

ENGINE CAUGHT ON FIRE

Visibility › Sun/Moon Roof Assembly
Filed Dec 13, 201920,000 milesNY

TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT STATED THAT THE GLASS SHATTERED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Tires
Filed Dec 5, 2019CT

THOUGH SOLD AS "ALL SEASON" M+S RATED TIRES, THE MILESTAR MS932XP+ HAS DANGEROUSLY POOR TRACTION ON EVEN MINOR SNOW ACCUMULATIONS. WHILE DRIVING ON A FLAT PAVED STATE ROAD THAT HAD 1/4 INCH OR LESS FRESH SNOW AND MINIMAL/NO TREATMENT, IN A LATE MODEL AWD CROSSOVER SUV WITH 245/45R-19 TIRES, THE MILESTAR TIRES HAD DANGEROUSLY POOR TRACTION. ANY ACCELERATION, NO MATTER HOW SLOW, RESULTED IN WHEELSPIN AND LATERAL MOVEMENT OF THE VEHICLE WITH TRACTION/STABILITY CONTROL ENGAGEMENT. EVEN MINIMAL BRAKING PRESSURE RESULTED IN FULL ABS ENGAGEMENT. BRAKING DISTANCES WERE EXTREMELY LONG. THE PERFORMANCE OF THESE TIRES WAS NOT CONSISTENT WITH ANY OTHER ALL-SEASON M+S RATED TIRE I'VE USED, AND WAS MORE CONSISTENT WITH A "SUMMER" TIRE. SELLING THESE TIRES AS "ALL SEASON M+S" IS MISLEADING AND DANGEROUS.

Electrical System
Filed Nov 1, 201954,000 milesFL

POWER WINDOW MOTORS FAILING. THIS CAR HAS LESS THAN 55,000 MILE ONE IT AND ONLY 2 YEARS OLD BUT THREE OUT OF THE FOUR POWER WINDOW MOTORS HAVE FAILED IN THE PAST TWO MONTHS.

Structure › Body
Filed Oct 30, 201960,700 milesNY

WITH 60,700 MILES, THE DRIVER'S SIDE REAR DOOR LOCKS AND UNLOCKS, BUT WILL NOT OPEN. DEALERSHIP STATED I WAS OVER WARRANTY BY 700 MILES. I EXPLAINED THAT I THOUGHT THIS SHOULD BE TREATED AS A SAFETY ISSUE AS IF THE VEHICLE IS IN AN ACCIDENT ON THE PASSENGER SIDE, REAR OCCUPANTS CAN NOT EXIT THE VEHICLE ON DRIVER'S SIDE

Electrical System
Filed Oct 29, 201937,000 milesTX

SOMETIMES WHEN WE ACCELERATE THE CAR STALLS & REVS UP, THEN IT WILL ACT FINE, BUT THE CHECK ENGINE LIGHT WILL STAY ON FOR A BIT. THEN GOES OFF AND IT ACTS NORMAL. THIS IS ALL WHILE DRIVING. THIS HAS BEEN HAPPENING OVER A FEW MONTHS,,,IT'S JUST EVERY SO OFTEN.

Power Train
Filed Oct 7, 20193,000 milesPA

TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 60 MPH, A LOUD NOISE WAS DETECTED, THE VEHICLE VIOLENTLY JERKED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO DETECTED FUMES. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED, AND WAS ABLE TO FUNCTION NORMALLY; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO JIM SHORKEY KIA (12900 US-30, IRWIN, PA 15642, (724) 241-0176) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE ENGINE AND FLOORMAT. WHEN THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER, NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Power Train
Filed Sep 26, 201957,000 milesCA

07/25/2019 TOOK CAR TO HILLTOP KIA BECAUSE AUTO TRANSMISSION HAD BEEN SLIPPING, THEN STUCK IN 4TH GEAR. COULD NOT MANUALLY SHIFT TO CHANGE. DEALER REPLACED TRANSMISSION SWITCH PLATE/SENSOR. CAR WAS RETURNED TO ME ON 8/15/2019. 9/19 RETURNED CAR TO DEALER AS TRANSMISSION STARTED SLIPPING AGAIN, SHIFTING ROUGH AND THEN ACCELERATING TO GET ON FREEWAY RPMS FLEW UP AS CAR WENT INTO NEUTRAL. I LUCKILY STAYED TO RIGHT AS TRUCK BEHIND ME SWERVED LEFT. CAR THEN WENT INTO GEAR, I GOT OFF FREEWAY. DEALER HAD ME RIDE WITH MECHANIC AND PROBLEM OF SLOW UPSHIFTING, ROUGH SHIFTING AND DELAYED SHIFTING WAS DUPLICATED. DEALER WAS NOT ABLE TO PULL ANY CODES. THIS IS SERIOUS SAFETY ISSUE. I OPENED KIA CASE NUMBER 13369527. KIA CUSTOMER SERVICE, CHRIS, STATED PER HIS MANAGER JADA WOULD ESCALATE. CHRIS ALSO STATED THERE WAS NO RECORD OF PREVIOUS NHTSA COMPLAINT 11231076 FILE 07/11/2019

Unknown or Other
Filed Sep 22, 201946,000 milesFL

EXPERIENCING REDUCED PERFORMANCE AND INTERMITTENT MALFUNCTIONING OF THE AIR CONDITIONING SYSTEM WHILE THE ENGINE IS IN IDLE.

Engine
Filed Sep 17, 201924,000 milesNC

2017 KIA SPORTAGE LX 2.4L BOUGHT BRAND NEW AND HAS BEEN USING OIL. CAR NOW HAS A LITTLE OVER 22,000 MILES AND IS USING 1.4 QUARTS OF OIL DURING THE 5000 MILE DEALERSHIP OIL CHANGES WHICH HAVE ALL BEEN DONE AT THE DEALERSHIP SINCE PURCHASING NEW. THE DEALERSHIP ACKNOWLEDGES THERE IS A PROBLEM WITH THE ENGINE AFTER PERFORMING 3 OIL CONSUMPTION TEST HOWEVER KIA CORPORATE CONSIDERS THE OIL USAGE NORMAL SO THEY ARE DECLINING TO FIX THE ISSUE SINCE THEIR "TECHNICIANS" DOES NOT SEE THIS AS A PROBLEM TO COVER UNDER WARRANTY. AN INTERNET SEARCH "KIA OIL CONSUMPTION" FOUND MULTIPLE COMPLAINTS FROM OTHER OWNERS WITH THE SAME ISSUE AND SAME RESPONSE FROM KIA.

Structure › Body
Filed Sep 16, 201955,000 milesTX

RIGHT REAR PASSENGER DOOR CAN NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. PROBLEM NOTICED AT ABOUT 55,000 MILES. DEALER HAS BEEN UNABLE TO OPEN DOOR. CURRENTLY 56,600 MILES ON VEHICLE. 'PARTS ON ORDER' FOR THE FIRST PROBLEM LIKE THIS THEY HAVE SEEN.

EngineFire
Filed Aug 16, 201932,177 milesTX

THE VEHICLE WAS IN MOTION ON A HIGHWAY, THERE WAS WHITE SMOKE COMING FROM THE ENGINE. IMMEDIATELY AFTER PULLING OVER MORE WHITE SMOKE CAME OUT OF THE ENGINE TOWARDS THE REAR OF THE MOTOR. AFTER EXITING THE VEHICLE FLAMES APPEARED FROM UNDER THE CAR NEAR THE REAR OF THE MOTOR, THE FLAMES GREW FROM ALL SIDE OF THE ENGINE. THE FIRE SPREAD TO THE DASH AND INTERIOR OF THE CAR CAUSING THE PASSENGER AIRBAGS TO BLOW.

Power Train
Filed Aug 14, 201920,000 milesVA

TRANSMISSION WILL SUDDENLY DISENGAGE AND ENGINE WILL ACCELERATE TO 4500 RPM OR HIGHER. THIS HAPPENS WHILE DRIVING MOSTLY WHEN VEHICLE IS BETWEEN 25 AND 45 MPH. THIS HAPPENS SEVERAL TIMES A MONTH. THIS HAS CAUSED VEHICLE TO PAUSE WHEN SWITCHING LANES, ALMOST CAUSING AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST YEAR.

Power Train
Filed Aug 12, 201912,000 milesNV

TRANSMISSION STARTED EARLY UPSHIFTING AFTER 12K MILES. WHILE NOT APPARENTLY DANGEROUS, I FIND IT VERY ANNOYING.

Structure › Body
Filed Aug 8, 201980,000 milesMO

FRONT DRIVER HANDLE DO NOT OPEN THE CAR. IF YOU LOCK THE CAR AND UNLOCK, YOU CAN NOT OPEN DRIVER DOOR FROM OUTSIDE. I TRIED DOOR ADJUSTMENT AND DIDN'T WORK. IT COULD BE OPEN FROM INSIDE. THE CAR IS 2 YEARS OLD. IT IS SAFETY HAZARD SINCE THE DOOR COULD NOT BE OPEN FROM OUTSIDE.

Electrical System
Filed Aug 8, 201980,000 milesMO

STARTER STOPPED WORKING AFTER 80000 MILES. IT WAS THE ISSUE WITH SOLENOID BUT I HAD TO REPLACE THE STARTER. MY SAFETY CONCERN WAS THAT I WAS ATE GAS STATION AT SAMS CLUB AND I WAS NOT ABLE RESTART THE CAR AFTER FUELING GAS.

Unknown or Other
Filed Aug 7, 201930,000 milesCA

THE SUNROOF / MOONROOF EXPLODED FOR NO REASON WHILE DRIVING.

Power Train
Filed Jul 11, 201956,994 milesCA

AUTOMATIC TRANSMISSION INTERMITTENTLY, SLIPPING GEARS BUT SEEMS TO RESOLVE ON IT'S OWN WHILE DRIVING ON CITY STREETS AND HIGHWAY. NOW ALSO INTERMITTENTLY ITS NOT SHIFTING GEARS AT ALL ALSO WHILE DRIVING ON CITY STREET. AUTOMATIC TRANNY STUCK IN 4TH AND UNABLE TO MANUALLY SHIFT INTO ANOTHER GEAR. THE INSTRUMENT DISPLAY SHOWS ESP ON (ELECTRONIC STABILITY PROGRAM) INDICATOR AND DBC ON (DOWNHILL BRAKE CONTROL) INDICATORS WHEN STUCK IN GEAR. SAFETY ISSUE AS UNABLE TO MOVE WITH NORMAL ACCELERATION, BUT SLOW CRAWL TO GET OUT OF ROADWAY. REAR SEATBELT WONT LATCH WHEN CAR IS STATIONARY.

Unknown or OtherFire
Filed Jun 6, 201920,000 milesFL

CAR BLEW UP IN DRIVEWAY AFTER NOT EVEN BEING DROVE FOR TWO DAYS ENGINE ENGULFED IN FLAMES

EngineFire
Filed May 23, 201930,000 milesFL

TL* THE CONTACT OWNED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT TEN MINUTES AFTER THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE BILLOWING FROM UNDER THE HOOD OF THE VEHICLE. SEVERAL FIRE FIGHTERS ON SITE AT THE MOMENT ATTEMPTED TO EXTINGUISH THE FIRE BUT WAS UNABLE TO DO SO. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW FACILITY. THE VEHICLE WAS NOT YET INSPECTED. THE DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FIRE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Structure1 injured
Filed May 14, 2019FL

2017 KIA SPORTAGE. CONSUMER WRITES IN REGARDS TO UNHEALTHY AIRBORNE MOLD IN VEHICLES. *LD THE CONSUMER STATED THE MANUFACTURER REPAIRED THE DASHBOARD, BUT THE CONSUMER WAS STILL BECOMING SICK DUE TO THE DOOR PADS BEING MADE FROM THE SAME MATERIAL. THE TRANSMISSION AND THE ECM WAS REPLACED DUE TO IT THE TRANSMISSION SLIPPING, BUT THE FAILURE RECURRED. *JS *JS

Structure1 injured
Filed May 9, 2019FL

2017 KIA SPORTAGE. CONSUMER WRITES IN REGARD TO TRANSMISSION SLIPPAGE AND AIRBORNE MOLD WITHIN CABIN. *AS THE CONSUMER WAS GETTING SICK FROM THE SUBSTANCE FORMING ON THE DASHBOARD AND HAD TO RECIEVE MEDICAL ATTENTION FROM URGENT CARE. THE TRANSMISSION WOULD INTERMITTENTLY SLIP WITHOUT ANY ERROR MESSAGE DISPLAYED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED.*JS

Electrical System
Filed Mar 20, 201960,304 milesNC

CAR WON'T START FOR NO REASON AT ALL ON SOME OCCASIONS

Unknown or Other
Filed Mar 19, 201954,000 milesNY

FRONT GLASS OR THE SUNROOF EXPLODED WHILE DRIVING

Seats
Filed Mar 13, 201934,000 milesCA

TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WAS TOO LOW AND COULD NOT BE ADJUSTED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, INCLUDING CHINO HILLS FORD (909-203-5700, LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710), BUT THEY STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS CONTACTED AND STATED THAT IT WAS A KNOWN FAILURE, BUT THEY COULD NOT ASSIST. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

Visibility › Sun/Moon Roof Assembly
Filed Mar 6, 201915,000 milesCO

TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 70 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ARAPAHOE KIA (9701 E ARAPAHOE RD, CENTENNIAL, CO 80112) AND THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Power Train
Filed Mar 5, 201910,000 milesVA

AIR CONDITIONING / HEAT SYSTEM LEAKS AIR ONTO FRONT WINDSHIELD CAUSING FOG ON THE INSIDE/OUTSIDE OF FRONT GLASS. TRANSMISSION DOES NOT ENGAGE FULL TIME WHILE IN MOTION. WHILE DRIVING FORWARD, THE ENGINE WILL RACE AND THE TRANSMISSION WILL BECOME DISENGAGED, WITHIN 20-90 SECONDS THE TRANSMISSION RE-ENGAGES AND YOU CAN PROCEED. THIS HAPPENS SOMETIME WHILE YOU ARE ENTERING A HIGHWAY FROM AN ON RAMP AS YOU ACCELERATE INTO MOVING TRAFFIC. THE TRANSMISSION WAS REPLACED WITH A REMANUFACTURED TRANSMISSION LESS THAN 6 MONTHS AGO AND THE VEHICLE IS STARTING, TO SHOW THESE SAME SYMPTOMS AGAIN. IT HAPPENED WHILE ON 1-95 IN THE ALEXANDRIA AREA OF VIRGINIA, ROUTE 66 SOUTH, ROUTE 29 EXPRESSWAY IN LYNCHBURG, VA JUST LAST WEEK. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP AND THE MANUFACTURER WITHOUT ACTION. THIS MALFUNCTION IS A THREAT TO THE SAFETY OF THE DRIVER AND OCCUPANTS AS WELL AS OTHER VEHICLES ON THE HIGHWAY. WITHOUT THE ABILITY TO MAINTAIN CONTROL OF THE VEHICLE IT IS POSSIBLE TO CAUSE AN ACCIDENT.

Engine
Filed Mar 5, 20195,800 milesPA

DECEMBER 2018 RECEIVED A NOTICE FROM KIA THAT THE COMPANY WAS CONDUCTING A PRODUCT IMPROVEMENT CAMPAIGN TO PERFORM A SOFTWARE UPDATE ON ALL 2016-2018 MY SPORTAGE VEHICLES EQUIPPED WITH 2.4L GASOLINE DIRECT INJECTION AND 2.0L TURBOCHARGED ENGINES TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. UPDATE WAS TO BE DONE FREE OF CHARGE AND WOULD ONLY INVOLVE THE ADDITION OF NEWLY DEVELOPED COMPUTER SOFTWARE FOR THE ECU. ON JANUARY 3RD 2019 I HAD THE UPDATE COMPLETED AT THE KIA DEALERSHIP FROM WHERE THE VEHICLE HAD BEEN LEASED. APPROXIMATELY 15 MILES AFTER LEAVING THE DEALERSHIP THE VEHICLE WENT INTO "LIMP MODE", RESTRICTING THE ENGINES RPM'S AND ACCELERATION. I IMMEDIATELY PULLED OFF THE ROADWAY AND CONTACTED THE DEALERSHIP. I WAS INFORMED TO RETURN WITH THE VEHICLE TO THE DEALERSHIP. ONCE AT THE DEALERSHIP I WAS INFORMED THAT AN ADDITIONAL WIRE HARNESS WOULD NEED INSTALLED AND REPAIRS WOULD BE COMPLETED WITHIN ONE DAY. JUST PRIOR TO LEAVING THE DEALERSHIP I WAS INFORMED THAT KIA WAS INSTRUCTING THE DEALERSHIP IT WOULD BE NECESSARY FOR THE ENTIRE ENGINE BE REPLACED. AT THE TIME OF THE INCIDENT THE VEHICLE ON HAD 5800 MILES ON THE ODOMETER. I HAVE BEEN WAITING IN EXCESS OF TWO MONTHS FOR THE VEHICLE. DEALERSHIP CAN GET NO FURTHER INFORMATION FROM KIA AS TO WHEN THE ENGINE WILL BE DELIVERED. I HAVE CONTACTED KIA 3 TIMES AND SPOKE WITH REPRESENTATIVES THAT ARE UNABLE TO PROVIDE INFORMATION ON ENGINE DELIVERY. I WAS TOLD ON LAST CALL THAT A ELEVATED CASE MANAGER WAS

Engine
Filed Feb 27, 20191,000 milesFL

THE DATE I GAVE WAS ONE OF MANY. IT HAPPENS A LOT. WHEN DRIVING MY ENGINE REVS WAY UP HIGH. LIKE YOU ARE PUSHING THE ACCELERATOR TO THE FLOOR. AND I AM DRIVING NORMAL. I TOOK THE CAR TO THE SERVICE DEPARTMENT. THEY SAID THERE WAS NOTHING THEY COULD DO. BECAUSE THEY COULDN'T GET IT TO REV UP FOR THEM. IT IS VERY SCARY. I REALLY DON'T FEEL SAFE DRIVING THE VEHICLE. THIS HAPPENS A LOT. THERE HAS TO BE SOMETHING THAT IS CAUSING THIS. IT CAN HAPPEN AT ANYTIME YOU CAN BE DRIVING NORMAL SPEED, YOU CAN BE SLOWING DOWN, YOU CAN JUST BE TAKING OFF FROM A STOP. WHENEVER IT WANTS TO REV UP.. BL

Electronic Stability Control (esc)Crash
Filed Feb 23, 201920,598 milesGA

MY BRAND NEW 2017 KIA SPORAGE EX VEHICLE STOPPED WITHOUT ANY WARNING WHILE I WAS DRIVING IN THE MIDDLE LANE OF A BUSY STREET AND ALMOST GOT ME KILLED. THERE WAS AN ACCIDENT TRYING TO AVOID HITTING ME BECAUSE OF THE VEHICLE STOPPING. I WAS TERRIFIED. THE POLICE CAME AND THE VEHICLE WAS TOWED.

Engine
Filed Feb 17, 201967,000 milesPA

HAD MOTOR REPLACED ON 2017 KIA SPORTAGE WITH 65K ON IT. NEW MOTOR LASTED TO ABOUT 67K ON IT. BEEN WAITING ALMOST 2 MONTHS FOR ENGINE REPLACEMENT.

Engine
Filed Feb 14, 201946,674 milesVA

THIS IS THE SECOND TIME THE CAR HAS CUT OFF IN THE LAST 2-3 MONTHS. THE FIRST TIME I WAS IN TRAFFIC WAITING FOR A TRAFFIC LIGHT, THE CAR WAS IN DRIVE, IT STARTED TO ROUGH IDLE AND THEN IT CUT OFF, IT TOOK A COUPLE OF TRIES TO RESTART THE CAR, I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD IT WAS DUE TO DIRTY FUEL INJECTORS AND WAS CHARGED FOR FUEL INJECTOR CLEANING. YESTERDAY 2/13/19. I WAS SITTING IN A PARKING LOT, THE CAR WAS IN PARK AND RUNNING, WHEN I TURNED THE HEAT ON, THE CAR ROUGH IDLED AND CUT OFF. I WAITED ABOUT 20 SECONDS THEN WAS ABLE TO RESTART THE CAR. I DROVE HOME AT NIGHT WITHOUT TURNINNG ON THE HEAT FOR FEAR OF THE CAR CUTTING OFF.

Engine
Filed Feb 4, 201930,000 milesTX

SEVERAL TIMES WHILE DRIVING, NO MATTER IF I'M IN ECO MODE OR SPORTS MODE, MY RPMS SPIKE, AND MY ENGINE SOUNDS AS THOUGH I HIT THE ACCELERATOR VERY HARD. THIS TYPICALLY HAPPENS WHENEVER I'M STOPPED AT A RED LIGHT OR STOP SIGN AND AND LIGHTLY HIT THE ACCELERATOR TO BEGIN MOVING AGAIN. I TOOK MY CAR IN (BECAUSE I RECEIVED A RECALL LETTER FOR THIS VERY ISSUE) AND THE KIA SERVICE DEPARTMENT ESSENTIALLY SAID THERE WAS NOTHING THEY COULD DO, AND WHEN THEY TOOK MY CAR OUT TO RE-CREATE THE ISSUE, NOTHING HAPPENED. I'VE BEEN PROVIDED WITH A CASE NUMBER, BUT THEY TOLD ME THAT NO ACTION WAS TAKEN. MY RPMS CONTINUE TO OCCASIONALLY SPIKE, AND IT'S VERY CONCERNING THAT KIA IS UNABLE TO RESOLVE THIS PROBLEM.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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