Page 5 of 5 · complaints 201–234 of 234

2002 Kia Sportage complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Steering › Gear Box (other Than Rack and Pinion)
Filed Mar 28, 200398,000 milesCA

THE GEARS SHIFTED IMPROPERLY AND THERE WAS A RATTLING NOISE COMING FROM UNDER THE VEHICLE. CONSUMER WAS INFORMED THE TRANSMISSION NEEDED TO BE REPLACED, ALSO THE DEALER NOTICED THE STEERING GEAR BOX WAS LEAKING. *JB

Service Brakes, Hydraulic
Filed Mar 26, 200315,000 milesWI

WHILE DRIVING THE CONSUMER APPLIED THE BRAKES BUT THEY DID NOT RESPOND. *AK *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 18, 2003PA

I BOUGHT A KIA SPORTAGE IN APRIL 2002. SINCE THEN, THE CAR HAS BEEN BROUGHT BACK TO THE KIA SERVICE CENTER ON FOUR SEPARATE OCCASIONS FOR THE SAME PROBLEM. THE ENGINE WILL SPUTTER, THE CAR SHAKES, THE RPMS GO TO 0 AND THE HEADER PIPE GLOWS RED HOT (LITERALLY), AND ALL OF A SUDDEN THE CAR WILL LOSE 75% OF ITS POWER. THIS IS DANGEROUS. THIS CAR HAS MAYBE 10,000 MILES ON IT AND IT WAS BOUGHT BRAND NEW. THIS IS RIDICULOUS AND NOT ACCEPTABLE. THE SERVICE CENTER HAS REPLACED THE ROTORS (KEEP IN MIND THIS IS ON 10,000 MILES), THE CATALYTIC CONVERTER, HEAD PIPE, MUFFLER AND THE REST OF THE ENTIRE EXHAUST SYSTEM, AND SPARK PLUGS. UP TO THIS DATE, THEY HAVE NOT FOUND THE PROBLEM AND EVEN AS I TYPE THIS, THE CAR IS SITTING IN THE SERVICE CENTER THE FOURTH TIME. I WAS GIVEN A RENTAL VEHICLE THE THIRD TIME. BUT THIS TIME, THEY HAVE NOT GIVEN ME A RENTAL OR REPLACEMENT VEHICLE BECAUSE TWO ARE OUT OF COMMISSION DUE TO ACCIDENTS AND ONE IS CURRENTLY BEING USED. THEY SAY THAT THEY HAVE TO HOOK THE CAR UP TO A COMPUTER AND DRIVE IT NUMEROUS MILE TO RECORD DATA. I JUST WANT A CAR THAT WORKS. *JB

Visibility › Windshield Wiper/Washer
Filed Mar 6, 20038,000 milesKS

THE WIPERS BOLTS CAME LOOSE WHEN ICE AND SNOW WERE PACKED AROUND THEM. *JB

Steering › Linkages › Tie Rod Assembly
Filed Jan 7, 2003TX

CONSUMER STATED WHILE DRIVING THE VEHICLE SPENT OUT OF CONTROL, SHE ALSO STATED THAT THE STEERING WHEEL WAS SHAKING REALLY BAD. TS

Steering
Filed Dec 28, 200227,000 milesFL

THE STEERING BOX IN MY 2002 KIA SPORTAGE SUDDENLY BECOME INOPERABLE AND WOULD NOT PERMIT THE CAR TO BE STEERED TO THE RIGHT. IT HAPPENED WHILE I WAS DRIVING AND I NEARLY HAD AN ACCIDENT BEFORE I COULD GET IT STOPPED.

Air Bags › FrontalCrash
Filed Dec 17, 2002NY

WHILE TRAVELING ABOUT 55MPH ON THE HIGHWAY. WITHOUT PRIOR WARNING A DEER RAN IN FRONT OF THE VEHICLE. THE CONSUMER HIT THE DEER. THE DUAL AIRBAGS DIDN'T DEPLOY PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Fuel System, Other
Filed Nov 7, 2002TX

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE GAS TANK ALSO STATES THAT EVERYTIME HE IS FILLING THE TANK ON THE VEHICLE GAS SPILLS RIGHT OVER IT WITH OUT THE GAS TANK BEING FULL. DEALER WAS CONTACTED AND STATED THAT A NEW GAS TANK WAS SUPPOSE TO BE PUT IN BUT CONSUMER STATES THAT THE PROBLEM IS STILL THERE. TS

Visibility › Rearview Mirrors/Devices › Exterior
Filed Nov 5, 2002CA

CONSUMER STATED THAT THEY'RE UNABLE TO ADJUST THE SIDE MIRROR CAUSING A DISTRACTION TO THE CONSUMER VIEW. DEALER NOTIFIED TS

Service Brakes, Hydraulic › Power Assist
Filed Oct 24, 2002OR

I WAS WONDERING IF YOU WOULD KNOW WHERE I CAN GET MY VEHICLE TESTED FOR HEALTH ISSUES. I PURCHASED A 2002 KIA SPORTAGE AT THE END OF JANUARY 2002. I HAVE A COMPLAINT ABOUT MY VEHICLE THAT THE DEALERSHIP DOES NOT SEEM TO BE ABLE TO FIX. IT HAS A VERY STRONG ODOR THAT IS COMING INTO THE VEHICLE THROUGH THE AIR VENTS. THE DEALERSHIP HAS REPLACED THE CATALYTIC CONVERTER BUT IT HAS NOT HELPED AT ALL. THE DEALERSHIP DOES NOT KNOW WHAT THE PROBLEM IS. I FINALLY GOT THEM TO GO FOR A TEST DRIVE WITH ME AND HAD THEM SMELL THE ODOR JUST LAST WEEK. I HAD BEEN TRYING TO GET THEM TO GO FOR A TEST DRIVE WITH ME SINCE MAY 2002. MY VEHICLE HAS 15000 MILES ON IT SO IT IS TO LATE FOR ME TO GET THE MANUFACTURER TO PURCHASE THE VEHICLE BACK UNDER THE OREGON LEMON LAW. I TRIED TO GO THROUGH THE ARBITRATION PROCESS BEFORE I HIT 12,000 MILES BUT THE PERSON I SPOKE TO SAID I DID NOT HAVE A CASE BECAUSE I ONLY HAD SERVICE ORDERS FOR 2 OF THE 4 TIMES I TOOK THE VEHICLE IN FOR THE ODOR. THE DEALERSHIP DID NOT WRITE UP A SERVICE ORDER FOR THE SMELL UNTIL THE 3RD TIME I TOOK THE CAR TO THEM. I AM HOPING THAT YOU OR SOMEONE YOU KNOW MIGHT BE ABLE TO HELP ME WITH THIS PROBLEM. I DO NOT THINK THAT THE SMELL IS VERY SAFE FOR MY CHILDREN AND MYSELF TO BE SMELLING. IT HAPPENS EVERY TIME I DRIVE MY VEHICLE. THE BRAKES BUILD UP A BLACK DUST THAT IS VERY EXCESSIVE AROUND THE RIM OF MY FRONT TIRES WITHIN 6 MONTHS THEY WERE 30 PERCENT WARN. DT

Air Bags › FrontalCrash
Filed Oct 16, 2002IL

WHILE DRIVING THE VEHICLE AT 30 MPH, CONSUMER HAS AN FRONTAL ACCIDENT AND THE AIR BAGS DIDN'T DEPLOY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR

Seat Belts
Filed Oct 10, 2002MO

ON SEPT. 18, 2002, WE PURCHASED A 2002 KIA SPORTAGE. UPON COMPLETION OF PAPER WORK, I QUESTIONED DEALER ABOUT A SEAT BELT EXTENDER AS ORIGINAL INSTALLED SEAT BELT WOULD NOT FIT COMFORTABLY AROUND MY LARGE FRAME. UNLIKE FORD & CHEVROLET, WE WERE TOLD THAT KIA DID NOT MAKE SEAT BELT EXTENDERS! THE NEXT DAY I IMMEDIATELY PHONED KIA MANUFACTURERS MAIN OFFICE, AND AGAIN WAS TOLD THEY DID NOT MAKE SEAT BELT EXTENDERS, THEY COULDN'T HELP ME. I CALLED THE DEALER AND TOLD HIM WE HAD JUST MADE A PURCHASE ON A BRAND NEW VEHICLE THAT NOW I COULD NOT DRIVE SAFELY. HAD WE KNOWN THAT A SEAT BELT EXTENDER COULD NOT BE PROVIDED, WE WOULD NOT HAVE PURCHASED THE VEHICLE. WE DO TAKE FINANCIAL RESPONSIBILITY, BUT IT IS STATE LAW IN MISSOURI THAT A SEAT BELT BE WORN WHILE DRIVING OR RIDING IN A MOTOR VEHICLE. THE RAMIFICATION WITHOUT A SEAT BELT IN A CRASH IN FRONT OF AN AIRBAG IS NOT SOMETHING I THINK ANY CAR MANUFACTURER WANTS TO BE RESPONSIBLE FOR IN A COURT OF LAW SHOULD A CRASH OCCUR AND AN AIRBAG INFLATE. THE BOTTOM LINE: I NEED A SEAT BELT EXTENDER FOR MY KIA SPORTAGE, LIKE CHEVROLET AND FORD OFFER FOR SAFETY WHILE RIDING IN A VEHICLE. (DOCUMENTATION - 10/10/2002). **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768337

Air Bags
Filed Sep 20, 2002IN

AIR BAG SENSOR MODULE FAILED.*AK

Visibility › Power Window Devices and Controls
Filed Sep 20, 2002IN

DRIVER'S REAR POWER WINDOW MOTOR FAILED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 20, 2002IN

BRAKE ROTORS WERE WARPED EXCESSIVELY AND HAD TO BE REPLACED AT 5000 MILES.*AK

Power Train › Automatic Transmission
Filed Sep 20, 2002IN

WHEN TRANSMISSION SHIFTS BETWEEN 1ST-2ND AND 2ND-3RD GEARS IT MAKES A LOUD SQUEALING NOISE.*AK

Power Train › Driveline › Differential Unit
Filed Sep 20, 2002IN

DIFFERENTIAL FAILED, RESULTING IN VEHICLE STALLING WHILE DRIVING.*AK

Engine and Engine Cooling › Exhaust System
Filed Sep 18, 2002MA

WHILE TRAVELING AND WITHOUT ANY INDICATION ENGINE INDICATOR LIGHT FLASHED.DEALER HAS BEEN CONTACTED. TECHNICIAN STATED THAT WHEN LIGHT FLASHED ON IT INDICATED EMISSION PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK

Visibility › Glass, Side/Rear
Filed Sep 18, 2002MA

REAR WINDOW DOES NOT GO DOWN. DEALER HAS REPAIRED REAR WINDOW TWICE. DEALER NOTICED RUBBER NEEDED TO BE REPLACED DUE TO FADING. PLEASE PROVIDE FURTHER INFORMATION.*AK

Interior Lighting
Filed Sep 18, 2002MA

AFTER HAVING VEHICLE FOR THREE MONTHS COURTESY LIGHT STOPPED WORKING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHR INFORMATION.*AK

Equipment › Electrical
Filed Sep 18, 2002MA

CIGARETTE LIGHTER DOES NOT WORK AT ANY TIME. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Suspension
Filed Sep 18, 2002MA

WHILE TRAVELING 55 MPH OR LESS VEHICLE SWAYED LEFT TO RIGHT EVEN WITH DIFFERENT WIND CURRENT. PLEASE PROVIDE FURTHER INFORMATION.*AK

Steering
Filed Aug 20, 2002FL

STEERING HAS EXCESSIVE PLAY. KIA REPRESENTATIVES STATE " ALL SPORTAGES ARE LIKE THAT AND THEY WILL NOT FIX."*AK

Air Bags
Filed Aug 13, 2002FL

AIRBAG INDICATOR LIGHT IS ILLUMINATED. VEHICLE WAS TAKEN TO DEALER 3 TIMES BEFORE ISSUE WAS RESOLVED.

Electrical System › Wiring › Interior/Under Dash
Filed Aug 13, 2002FL

INSTRUMENT PANEL LIGHTS GO OUT INTERMITTENTLY WHILE DRIVING. VEHICLE HAS BEEN TAKEN TO DEALER FOR REPAIRS 3 TIMES.*AK

Visibility › Power Window Devices and Controls
Filed Aug 13, 2002FL

REAR PASSENGER'S SIDE POWER WINDOW HAS STOPPED WORKING. WINDOW HAS BEEN REPAIRED 3 TIMES.*AK

Seats › Mid/Rear Assembly
Filed Jul 29, 2002IL

WHILE DRIVING REAR SEATS MOVE BACKWARDS AND FORWARDS WHEN BRAKING OR ACCELERATING.*AK

Suspension
Filed May 30, 2002KS

CONSUMER STATED VEHICLE PULLS TO THE RIGHT AND THE CHECK ENGINE LIGHT FLASHES ON AND OFF. DEALER HAS BEEN CONTACTED.*JB *TT

Engine and Engine Cooling › Engine › Gasoline
Filed May 30, 2002KS

CONSUMER STATED THE VEHICLE WOULD REVED UP WHEN TAKING OFF FROM A STOP. DEALER CONTACTED.*JB

Visibility › Power Window Devices and Controls
Filed May 8, 2002SC

BACK POWER WIDOWS WILL NOT GO DOWN WHEN BOTTON IS PUSHED.*AK

Visibility › Windshield
Filed Apr 23, 2002PA

WINDOWS LOCK AND SHAKE, DRIVER'S SIDE DOOR SWINGS OPEN, PASSENGER DOOR DOES NOT SHUT PROPERLY, BACK SEAT BELTS-ONLY 1 WORKS, DRIVER'S DOESN'T LOCK PROPERLY. *AK

Structure › Body › Door
Filed Mar 13, 2002WI

DRIVER'S SIDE DOOR STAYS AJAR. TOOK VEHICLE TO DEALER, AND WAS TOLD THAT DOOR WAS NOT OFF LINE, YET DOOR WILL NOT CLOSE PROPERLY.*AK

Electrical System › Horn
Filed Mar 13, 2002WI

DOOR STAYS AJAR. MECHANIC TOLD CONSUMER THAT DOOR IS NOT OFF LINE, YET DOOR DOES NOT CLOSE PROPERLY.*AK NOW HORN HAS FAILED, SECURITY ALARM SYSTEM ACTS ERRATICLY, THE RIGHT SIDE HOOD IF OFFLINE AND IS BENT CAUSING THE HOOD TO INTRUDE OUTWARD TOWARDS THE FRONT FENDER, AND THE DRIVER SIDE BACK WINDOW WILL NOT MOVE UP OR DOWN. *TT

Air Bags › FrontalCrash1 injured
Filed Jan 15, 2002PA

CONSUMER WAS TRAVELING ABOUT 15MPH AND COMING OFF THE OFF RAMP ON THE HIGHWAY, ANOTHER VEHICLE WAS COMING TOWARDS THE CONSUMER AND COLLIDED WITH CONSUMER'S VEHICLE. UPON IMPACT, AIRBAGS DID NOT GO OFF. DEALERSHIP WAS AWARE OF PROBLEM. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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