HEAT SHIELD BROKE AWAY, MUFFLER AFFECTED AND NEEDS REPLACEMENT DUE TO HEAT SHIELD. MY MOM CONTACTED THE KIA DEALERSHIP IN RENO, NV REGARDING THE ISSUE. THE PERSON SHE SPOKE WITH STATED MY CAR WAS UNDER WARRANTY, BUT SINCE (WHILE I WAS TRAVELING AND IN CA AND THE RATTLE GOT SO BAD I HAD A LICENSED MECHANIC WIRE IT TOGETHER) HE SAYS IT IS NOW NOT COVERED UNDER WARRANTY. MY MOM ASKED THE GUY AT THE DEALERSHIP WHO SHE SHOULD CONTACT, SUCH AS, KIA MOTOR AMERICA, AS A POSSIBLE ASSEMBLY LINE ISSUE. HE STATED TO HER (AND SHE HAS A COMPLAINT FOR FILED OUT AS WELL THROUGH NHTSA TODAY) "THE DEALERSHIP." MY CONCERN IS A SAFETY ISSUE AND CONCERNS OVER A "DEALERSHIP" TURNING IN SAFETY ISSUES TO THE PROPER AUTHORITY, LET ALONE MY CAR SHOULD HAVE BEEN FIXED REGARDLESS OF WHO TOUCHED IT AS I WAS TRAVELING OUT OF STATE. THE MUFFLER HAD TO BE WIRED OR IT WOULD HAVE FALLEN OFF DUE TO THE HEAT SHIELD BREAKING AWAY AND DAMAGING THE MUFFLER SYSTEM. I HAVE A YOUNG CHILD AND HER SAFETY COMES FIRST!
2002 Kia Sportage complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
DT: PROBLEM OCCURED WHEN SMOKE COMING FROM UNDER THE DASH. FLAMES SHOT OUT FROM UNDER DASH. NO WARNING PRIOR. A BURNING SMELL WAS COMING FROM VEHICLE PRIOR TO FLAMES. IT WAS AN ELECTRICAL FIRE. THE DEALER REPORTS IT MAY BE A PROBLEM WITH THE IGNITION SWITCH. THE CAR WAS PULLED, A PERSON HELPED BY TRYING TO PUT OUT FIRE WITH A SMALL FIRE EXTINGUISHER, THEN OWNER WENT INSIDE A BUILDING AND GOT ANTOHER FIRE EXTINGUISHER. THE FIRE WAS OUT BY THE TIME THE FIRE DEPT. ARRIVED. THE BATTERY WAS DISCONNECTED. FIRE DEPARTMENT REPORTED THAT IT WAS AN ELECTRICAL FIRE FROM AN UNKOWN SOURCE. DRIVER EXPERIENCED SMOKE INHALATION BUT WOULDNT GO TO HOSPITAL. AND WAS BURNED ON FINGERS TRYING TO PUT IT OUT.
I OWN A 2002 KIA SPORTAGE. THIS VEHICLE WAS PURCHASED NEW. I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE, TOO NUMEROUS TO LIST. YOU ARE WELCOMED AND ENCOURAGED TO CONTACT WILLIAMSBURG CRYSLER JEEP KIA FOR ALL OF THE VEHICLES INFORMATION. THE PROBLEMS WITH THIS VEHICLE STARTED WITHIN A WEEK OF PURCHASE AND CONTINUE TO TODAY. AT THIS WRITING THIS VEHICLE IS CURRENTLY IN THE SHOP HAVING TO HAVE BEEN TOWED IN ON FRIDAY 05/06/ 05. I JUST GOT THE VEHICLE BACK ON TUEDAY 05/02/05. I HAVE APPROXIMATELY 10 PAGES ON THE DATES AND THE WORK THAT HAS BEEN DONE SINCE THE VEHICLE WAS PURCHASED. I HAVE BEEN IN TOUCH WITH THE COMPLAINT DEPARTMENT WITH KIA AND I WAS TOLD NOTHING COULD BE DONE TO HELP ME BUT TO CONTINUE TO SEND IT TO THE DEALERSHIP TO HAVE IT FIXED. MY WARRANTY EXPIRES ON THIS VEHICLE IN APPROXIMATELY 6000 MORE MILES. WITH THE AMOUNT OF PROBLEMS THAT I AM CURRENTLY HAVING AND THE PROBLEMS IN THE PAST I AM WORRIED WHAT WILL HAPPEN WHEN THE WARRANTY EXPIRES. THANK YOU FOR YOUR TIME IN THIS MATTER. PLEASE FEEL FREE TO CONTACT THE DEALERSHIP AND/OR ME.
30 SECONDS AFTER CONSUMER PARKED AND EXITED THE VEHICLE IT ROLLED APPROXIMATELY 10 FEET AND COLLIDED WITH ANOTHER VEHICLE WHILE IT WAS REVERSING. THE CAUSE OF THE FAILURE HAS YET TO BE DETERMINED. *AK
2002 KIA SPORTAGE 4WD HAS A VACUUM-HUB SYSTEM,THIS HAS A HISTORY OF FAILURE,AS I HAVE BEEN RESEARCHING ON THE INTERNET. HOWEVER THERE IS NO WAY OF KNOWING THAT THE 4WD IS NOT ENGAGED,THE INDICATOR ON THE DASHBOARD LIGHTS WHETHER ON NOT THE 4WD IS WORKING. THIS COULD CAUSE A VERY SERIOUS PROBLEM FOR SOMEONE,THINKING THEY ARE IN 4WD 7 DRIVING ALONG AT 55MPH,ONLY TO HAVE THE CAR START SPINNING ALLOVER THE ROAD. WE LIVE IN RURAL UPSTATE NY AND WHILE RETURNING HOME LAST NIGHT,THIS HAPPENED,WE WOULD UP FACING THE WRONG WAY ON A STEEP DARK HILL,MY HUSBAND IS UNABLE TO WALK LONG DISTANCES DUE TO BACK & KNEE PROBLEMS & WE HAD TO WAIT OVER 2 HOURS FOR A TOWTRUCK. THIS OCCURED 2 YEARS AGO & THEY REPAIRED IT HOWEVR I JUST LEARNED THAT THIS IS A COMMON ONGOING PROBLEM IN THESE VEHICLES, THE SOLUTION WOULD BE TO INSTALL MANUAL HUBS,HOWEVER KIA DOES NOT OFFER THIS TO ITS CONSUMERS. *AK
WHILE DRIVING AT HIGHWAY SPEEDS ENGINE SEIZED, AND THEN VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK WHEN THIS CONDITION OCCURRED, CONSUMER WAS ABLE TO RESTART VEHICLE. DEALERSHIP COULD NOT FIND PROBLEM WITH VEHICLE. *TT
2002 KIA SPORTAGE, GASOLINE ODOR/LEAK, BEEN SEEN BY DEALERS, WENT TO PRIVATE GARAGE AND HAD DIFFERENT DEALER LOOK AT IT TOO. TODAY, 1/17/2004 GAS ODOR VERY BAD. CANNOT SEEM TO GET IT CORRECTED, SCARED I AM GOING TO DIE IN A FIRE... *JB
VEHICLE CAUGHT ON FIRE WITHIN THE ENGINE COMPARTMENT ON THREE SEPARATE OCCASIONS WHILE DRIVING 45 MPH OR MORE. CONSUMER EXTINGUISHED THE FIRES. AFTER THE LAST INCIDENT VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED CONSUMER THAT THE CAUSE WAS DUE TO OIL DRIPPING ONTO THE MANIFOLD. MANUFACTURER WAS ALSO NOTIFIED.*AK
I OWN A 2002 KIA SPORTAGE. #1) THE AUTO STARTED TO HAVE A GAS ORDER FOR SEVERAL WEEKS, THEN GAS STARTED TO LEAK FROM THE CAR ONTO THE GROUND. THE CAR IS JUST 3 YEARS OLD WITH A REASONABLE 72,000 MILES. I DO NOT BELIEVE THIS IS NORMAL WEAR AND TEAR ON THE CAR. I WAS TOLD IF THIS CONTINUED, THE CAR WOULD CATCH FIRE. I WAS TOLD THE INTERNAL SEALS WERE LEAKING AND THEY NEEDED TO BE REPLACED AND THIS WAS A SERIOUS PROBLEM AND THE CAR SHOULD NOT BE DRIVEN. #2) THE HUBS ON THIS CAR ALSO NEED TO BE REPLACED. THE WAY THE CAR WAS DESIGEND - I WAS TOLD. WATER OVER THE PAST 3 YEARS HAVE GOTTEN IN THE CAR WHEELS AND HAVE DAMAGED THE HUBS AND THE 4WD WILL NOT WORK PROPERLY. THIS WOULD BE A DESIGN FLAW AND NOT WEAR AND TEAR ON THE CAR.*AK
THE LEFT FRONT ROTORS WERE DEFECTIVE. THIS WAS DISCOVERED DURING VEHICLE INSPECTION. THE VEHICLE WAS SERVICED AT LEAST TWENTY TIMES FOR OTHER DEFECTS. NO SERVICE FOR THE BRAKES. *AK THERE WAS A SHORT IN THE WIRING IN THE SHOCK ARMS, A PROBLEM WITH THE CATALYTIC CONVERTER, RATTLING IN THE EXHAUST SYSTEM, LICENSE PLATE LIGHTS WERE INOPERATIVE DUE TO ROTTED SOCKETS, WHEEL BEARINGS WERE EXTREMELY LOOSE, PULLING TO THE RIGHT, THE RIGHT REAR POWER WINDOW WAS INOPERATIVE, CHECK ENGINE LIGHT HAD COME ON POSSIBLY DUE TO A SMALL LEAK OR A LOOSE GAS CAP, TRANSMISSION HANG UP WHEN COLD, BAD FRONT BRAKES, CRACK IN DASH, CUP HOLDER WAS BROKEN, TAILPIPE RUSTED AND FELL OFF, WHEN THE HEATER AND DEFROST WAS ON THE A/C WOULD COME ON, THE CONSUMER WOULD GET SHOCK WHEN EXITING THE VEHICLE, INTERMITTENTLY BOTH REAR WINDOW WOULD NOT GO UP OR DOWN, AND THE LEFT REAR WINDOW WAS TOTALLY INOPERATIVE. (THERE WAS NO POWER WHEN GOING UP HILL) *SC *JB
AFTER STARTING THE VEHICLE OR WHILE DRIVING THE VEHICLE, AT VARIOUS SPEED OF 40 MPH CONSUMER SMELLED FUEL ODOR. VEHICLE TAKEN TO THE DEALER, AND THEY INFORMED THE CONSUMER THAT IT WAS A FUEL LINE. CONSUMER DID NOT KNOW WHERE THE FUEL LINE WENT OR WHAT KIND OF FUEL LINE IT MAYBE.*AK
WHILE ROLLING UP THE FRONT DRIVER SIDE POWER WINDOW, THE WINDOW FELL BACK DOWN WITH GREAT FORCE WITHOUT WARNING. AS A RESULT THE WINDOW WAS INOPERATIVE. *JB *SC
BRAKE ROTORS WERE REPLACED FOUR TIMES DUE TO WARPING. CONSUMER HAS TO HAVE THEM REPLACED EVERY THREE MONTHS. *AK
WHILE DRIVING THREE BLADES OF THE FAN BROKE OFF AND FLEW INTO THE RADIATOR. VEHICLE WAS TOWED TO THE DEALER, AND THERE WAS NO REASON WHY THIS HAPPENED.*AK THE DEALER HAD TO REPLACE THE FAN, RADIATOR AND FAN SHROUDS. *NM
I HAVE A 2002 KIA SPORTAGE 4X4. PURCHASED IN APRIL 2004 WITH 3 YEARS & 50K MILES REMAINING ON WARRANTY. I TRAILERED MY BOAT TO THE LAKE AND AFTER LEAVING THE LAKE THE CAR DIED. TOWED TO AN AUTHORIZED KIA DEALER,DICK HANNAH KIA, VANCOUVER,WA.98665 $161 TOW BILL! DIAGNOSIS WAS WATER IN THE GAS TANK!! TURNS OUT THERE IS A EVAPORATOR CHARCOAL CANISTER MOUNTED UNDER THE VEHICLE NEAR THE REAR BUMPER WHICH ALLOWED WATER INTO THE GAS SYSTEM. I AM NOW FACED WITH OVER $600 REPAIR FOR DRAINING THE TANK. MY CONTENTION IS THAT THIS IS A BAD DESIGN. NOWHERE IN THE OPERATORS MANUAL DOES IT STATE TO AVOID TRAILERING A BOAT BECAUSE IT MAY SUCK UP THE LAKE WATER! THIS SUV CAME WITH A TRAILER HITCH WHEN PURCHASED AND KIA NEEDS TO STEP UP AND COVER THIS DESIGN DEFECT UNDER WARRANTY.*AK
TIRE FAILED AT 20, 000 MILES FOLLOWING A NAIL IN THE TREAD. RADIAL 798 TREAD SEPARATION, TIRE HAD A HUGE BULGE IN MIDDLE.*AK
WHILE DRIVING ON A STRAIGHT STRETCH OF HIGHWAY MY DAUGHTER FELT HER CAR JERK TO THE RIGHT. SHE ATTEMPTED TO TURN INTO THE JERK AND WAS NOT ABLE TO CONTROL ANYTHING ON THE CAR. IT BEGAN TO ROCK DESPITE HER EFFORTS AND THEN IMMEDIATELY ROLLED OVER MULTIPLE TIMES. THE FRONT END OF HER KIA SPORTAGE SUSTAINED CONSIDERABLE DAMAGE, THE AIRBAGS DID NOT DEPLOY AND SHE SUFFERED ALMOST COMPLETE LOSS OF USE OF HER LEFT ARM. SHE IS STILL UNDERGOING TREATMENT AND THERAPY FOR THE INJURY AND ALSO WILL PROBABLY HAVE TO HAVE FURTHER SURGERY. THERE WERE WITNESSES BEHIND HER THAT REPORTED THAT THE CAR WAS GOING STRAIGHT, DID NOT RUN OFF THE ROAD JUST BEGAN TO FLIP. SHE DID NOT LOSE CONSCIENCE, DID NOT LOOK AWAY FROM THE ROAD. ALSO THE DRIVING CONDITIONS WERE NORMAL AND SHE WAS GOING 5 MILES UNDER THE SPEED LIMIT. WE REQUESTED THAT THE INSURANCE COMPANY INVESTIGATE BUT THEY STATED THEY DO NOT DO INVESTIGATIONS. WE REALLY BELIEVE THAT THERE WAS A STEERING MALFUNCTION AS WELL AS FAILURE ON THE AIRBAGS. *JB
VEHICLE DEVELOPED A SQUEAK IN FRONT BRAKES. VEHICLE WAS TAKEN TO THE DEALER, AND THEY PUSHED BACK THE CALIPER PISTON. HOWEVER, PROBLEM RECURRED. LATER, DEALER STATED THAT THERE WAS NOTHING ELSE FOUND.*AK ROTORS HAVE HOT SPOTS AND LIGHT GROOVES CAUSING HEAVY BRAKING *TS
AFTER JUST PULLING OUT FROM A DRIVE THROUGH MY COOLING SYSTEM FAN(S) BROKE APART PUTTING A HOLE IN MY RADIATOR AND CAUSING THE LOSS OF ALL MY ANTIFREEZE.AT SPEEDWAY KIA THERE WAS A 2002 SPORTAGE FOR SALE AND UPON INSPECTION 2 CRACKS WERE FOUND IN THE FAN. KIA IS REPAIRING MINE UNDER THE WARRANTY.*AK
PLASTIC FAN BLADES BROKE OFF COOLING FAN AND STRUCK RADIATOR. THIS WAS CAUSED BY FATIGUE AS THE PLASTIC BLADES ARE CONNECTED TO METAL. WE HAVE TWO VEHICLES BOUGHT AT SAME TIME AND OTHER VEHICLE HAD SAME PROBLEM. BOTH FAN BLADES REPLACED. THIS FAILURE COULD HURT SOMEONE WORKING ON VEHICLE. *JB
WHEN ATTEMPTING TO UNLOCK THE SEAT BELT ON THE FRONT PASSENGER SIDE AND REAR RIGHT PASSENGER SIDE THE SEAT BELTS WOULD NOT UNLOCK. CONSUMER TOOK THE VEHICLE BACK TO THE DEALERSHIP FOR INSPECTION, AND THE MECHANIC WAS ABLE TO RELEASE THE SEAT BELTS. *AK
SEVERAL MONTHS AFTER THE PURCHASE OF MY 2002 KIA SPORTAGE MY BRAKES STARTED TO PULSATE, I TOOK IT TO THE DEALER THEY SAID MY BRAKES WERE WARPED AND NEEDED REPLACING. ROTORS AND PADS IN FRONT HAVE BEEN REPLACED NOW 4 TIMES IN 16 MONTHS!*AK
SINCE MARCH 27, 2003 MY NEW KIA SPORTAGE HAS BEEN IN THE DEALERSHIP 6 TIMES FOR THE SHAKING AND ENGINE LIGHT STAYING ON. I WILL LEAVE THE PARKING LOT OF THE DEALERSHIP AND IT WILL COME ON AFTER THEY SAY THEY HAVE FIXED IT.
THE VEHICLE'S ROTORS AND BRAKES FAILED PREMATURELY. THE CAUSE HAS NOT BEEN DETERMINED. THE PART HAS BEEN REPLACED THREE TIMES, HOWEVER PROBLEM STILL EXIST. *NM
WHILE DRIVING 35-40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
CONSUMERS STATED WHILE TRAVELING 35-40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. DRIVER'S SIDE SEAT BELT DISENGAGED FROM BUCKLE ASSEMBLY RELEASING THE CONSUMER. *AK
RATTLE/VIBRATIN COMING FROM UNDER CAR. CONVERTOR REPLACED WITH NO RESULTS. TOLD CONVERTORS ARE DEFECTIVE. THE RATTLE /VIBRATION HAPPENS EVERY TIME I SHIFT FROM LOW GEAR TO HIGH GEAR OR VISA-VERSA. THEY WILL NOT DO TRANSMISSION DIAGNOSTICS. I WAS TOLD THAT IT WAS THE RESONANCE(SP?) IN THE EXHAUST SYSTEM, THIS NOISE IS NORMAL.
BEEN HAVING AIR CONDITION ISSUES SINCE 12/02 THE PROBLEM IS STILL NOT CORRECTED. THE AC PROBLEM HAS BEEN LONG AND ON GOING. THERE IS LIKE A FOG COMING OUT OF IT ONCE IT HAS BEEN ON AND THEN YOU HIT THE AC BUTTON OFF AND SOME WHITE FLAKES COME OUT OF IT. THE BLOWER MOTOR HAS BEEN REPLACED IN IT. IT WAS MAKING MOISTURE UNDER MY DASHBROAD ON THE PASSENGER SIDE. STILL WAITING FOR THAT TO BE DONE. APPARENTLY THEY PUT THE CAR UP ON RACKS UPED THE RPMS AND SAY THAT WHERE THE PRESSURE SHOULD BE AT IS NOT. IT EXCEEDS WHERE IT SHOULD BE. WAITING FOR THOSE PARTS TO COME IN. HAD ISSUES WITH EXHAUST HAD ENTIRE NEW EXHAUST PUT ON THE CAR THROUGH OUT THE MONTH OF AUGUST 03. WAS DONE IN PIECES BECAUSE INSTEAD OF CHECKING THE ENTIRE SYSTEM THEY SAW ONE PROBLEM FIXED THAT AND TOLD ME IT WAS COMPLETE. WELL THE NOISE CONTINUED TOOK IT BACK AND UNDER THE HEAT MANAFOLD THERE WAS ANOTHER PROBELM. NEEDLESS TO SAY ONCE A WEEK FOR THE MONTH OF AUGUST EXPECT FOR THE WEEK I WAS ON VACATION. HAVE HAD POWER WINDOW ISSUES WITH TWO WINDOWS NOT ROLLING DOWN, WAS UNABLE TO DUPLICATE THE FIRST TIME SO SENT ME ON MY WAY AND HAD TO BRING IT BACK WHEN THEY COULD WITNESS THE PROBLEM. CUP HOLDER HAS BROKEN, DOME LIGHT, LATCH ON BACK SEAT REPLACED. FAN CRACKED IN 3 SPOTS. BELTS HAVE HAD TO BE REPLACED AFTER A 30000 MILE CHECKUP AND POWER FLUSH TURN ON THE CAR AND LOUD NOISE COMING FROM ENGINE. WAS TOLD THAT BELTS WERE LOOSE. THEY SHOULD HAVE BEEN CHECKED TWICE ONE WIHT EACH SERVICE THAT WAS DONE. $600 SERVICE. THEY
2002 KIA SPORTAGE.*MR (NAR) FIRST OIL CHANGE, FILTER REPLACEMENT, LUBE, RATTLING NOISE UNDER STEERING WHEEL, SLUGGISH TRANSMISSION SHIFTING AND EXCESSIVE BRAKE RESIDUE ON RIGHT FRONT WHEEL. *CB
ENGINE LIGHT/FAN RELAY AR SHOOK UPON BEING TURNED ON TWO SEPARATE OCCASSIONS PRIOR TO ENGING LIGHT COMING ON. CAR TAKEN IN FOR REPAIRS SCAN SHOWED RANDOM CYLINDER MISFIRE #301 & #1. FOUND WATER AND CORROSION ON PLUGS AND WIRE ARCING. INGINITION WIRES AND SPARK PLUGS REPLACED. CAR RETURNED A DAY AND HALF AFTER TAKEN IN FOR SERVICE ALTHOUGH I HAD BEEN TOLD THAT IT WOULD NOT BE AVAILABLE TO ME FOR ANOTHER 2 DAYS WHEREAS I COMPLAINED AND AFTER A MOMENT OF BEING PUT ON HOLD WAS TOLD CAR WAS REPAIRED AND I COULD COME PICK IT UP. AFTER I PICKED UP CAR NOTICED HEAT IN CAR WAS NOT OPERATING ALTHOUGH OPERATIONAL WHEN CAR TAKEN IN FOR SERVICE. RETURNED CAR TO DEALER TO REPAIR HEATING SYSTEM. DEALER FOUND FAN RELAY BURNT. LEFT CAR AT DEALER ENTIRE DAY, PROBLEM NOT REPAIRED. PICKED UP VEHICLE W/O REPAIR BEING DONE. THEN NOTED ALL POWER WINDOWS NOT OPERATIONAL. CALLED DEALER AND CORPORATE HEADQUATERS TO COMPLAIN OF ISSUES AND NEED FOR PROPER WORKING VEHICLE. SINCE THEN REPEATED CALLS TO DEALER HAVE NOT PROVIDED POSITIVE RESULTS. DEALER HAS REPEATEDLY STATED THAT PART WAS SCHEDULED TO ARRIVE WHEN IN FACT WRONG PART WAS REPEATEDLY BEING ORDERED INCORRECTLY AS STATED BY CORPORATE HOUSE. CORPORATE HOUSE IMPLORED UPON DEALER TO LOCATE LOANER VEHICLE UNTIL ISSUE RESOLVED. NO LOANER VEHICLE HAS BEEN RECEIVED BY ME AS OF YET. CAR STILL HAS NO HEAT OR OPERATIONAL WINDOWS. PURCHASING A PORTABLE CAR HEATER DUE TO THE FACT THAT IT IS WINTER AND THE TEMPERTURE HAS FALLEN DRAMATICALLYAND IS GOING TO DRO
UPON IMPACT AIR BAGS DEPLOYED WITH SUCH FORCE THAT THE UNDER FRAME OF THE DASHBOARD DETACHED FROM THE BODY OF THE VEHICLE. WHEN THIS OCCURRED, IT BROKE AN OCCUPANT'S ANKLE AND FOOT. DEALER INDICATED IT WAS NOT HIS PROBLEM, AND URGED CONSUMER TO CALL THE MANUFACTURER. *AK
THE DOOR STRUCTURE ALLOWED WATER TO GET INTO THE EDGES. THIS RESULTED IN THE DOORS BEING FROZEN SHUT WHEN THIS OCCURRED IN COLD WEATHER. THE DEALERSHIP/MANUFACTURER ARE AWARE OF THE PROBLEM BUT HAVE NOT PROVIDED A FIX FOR IT. *NLM THE KIA DEALER INFORMED THE CONSUMER THAT THE WEREN'T GOING TO DO ANYTHING ABOUT THE PROBLEM DUE TO SNOW AND SLUSH WERE NORMAL WEATHER CONDITIONS THAT WOULD GET INTO THE DOORS. *SCC *JB
VEHICLE STALLED INTERMITTENTLY WHILE DRIVING. VEHICLE WAS TAKEN TO THE DEALER, AND THEY FOUND THAT THE HARNESS WHICH HELD THE ALTERNATOR WAS MELTED. *AK
PROBLEMS WITH BRAKES STICKING, WINDOWS LOCKED UP, CALIPERS CRACKED.*MR TWO MONTHS AFTER PURCHASE, MECHANIC WAS INFORMED THAT THE BRAKES FELT LIKE THEY WERE STICKING OR PULLING WHEN AT A STOP OR LIGHT. THE CD PLAYER WAS INOPERABLE. CONSUMER WAS TOLD A NEW AGENT THAT WAS BEING USED ON HER VEHICLE MADE THE NOISE AND IT WOULD GO AWAY IN A COUPLE OF MONTHS. JUNE 3, 2003, WINDOWS LOCKED UP, COULDN'T ROLL UP, MOTOR BURNED OUT. JUNE 7,2003, VEHICLE SUDDENLY JERKED. THERE WAS A NOISE FOLLOWED BY SPARKS ND CLANKING METAL SOUNDS. CONSUMER REALIZED SHE HAD NO BRAKES AND HAD TO PULL THE EMERGENCY BRAKE TO STOP. VEHICLE WAS TOWED TO THE DEALERSHIP. THE CALIPER HAD CRACKED AND BROKEN CAUSING THE PADS TO SHATTER ALONG WITH THE ROTORS TO FALL OUT OF THE BOTTOM OF THE VEHICLE. THEY CLAIMED THIS FAILURE WAS DUE TO HER NEGLIGENCE. CONSUMER QUESTIONED THAT IF ON A REPAIR BILL IT STATED "30% BRAKES REMAINING," WHY WOULD THEY NOT REPLACE THEM. CONSUMER WAS BILLED $175. FOR THE RENTAL CAR, $700. FOR SERVICE AND TOW, $875. TOTAL. CONSUMER WAS INFORMED IF THE MATTER WAS TAKEN TO COURT THE DISCOUNT OF 30% WOULD BE DROPPED AND THE TOTAL TO BE PAID WOULD BE $1200. CONSUMER ASKED FOR COMPENSATION FOR TIME AND TROUBLE, LOAN CAUGHT UP, VEHICLE REPAIRED AT NO COST TO HER AND RENTAL CHARGES DROPPED. *PH
FRONT END OF VEHICLE SHAKES WHEN BRAKES ARE APPLIED. *MR THE FRONT ROTORS CONTINUED TO WARP. THERE HAVE BEEN THREE REPAIR ATTEMPTS. *SCC *JB
MY RADIATOR FAN MOTOR LITERALLY BLEW UP. ALL THE FAN BLADES FELL OFF AND CAUSED MY TEMPERATURE TO RISE, AFTER IT THE TEMP. ROSE THEN THE ENGINE LIGHT CAME ON AND THE VEHICLE SHUT DOWN. THIS HAS CRACKED MY RADIATOR AND POSSIBLY THE ENGINE AS WELL. I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED MY KIA SPORTAGE NEW. MY REAR WINDOWS DID NOT WORK, MY A/C HAS MADE NOISES SINCE DAY 1, THE CAPS KEEP FALLING OFF MY WHEELS, THE ALIGNMENT WAS OUT SO THE DEALERSHIP SAID THAT IT WAS A FACTORY DEFECT ON THE TIE ROD'S, THE KNOB ON THE REAR SEAT WAS BROKEN, I HAVE BEEN RAN OFF THE ROAD BECAUSE OF THE HEADLIGHTS BEING OUT OF ADJUSTMENT (REPAIRED NUMEROUS TIMES), VEHICLE DOES NOT LIKE TO GO INTO REVERSE IN THE MORNINGS (5 SPEED), I'VE HAD WIRES HANGING FROM UNDER MY DASH WHEN PURCHASED, WHEN IT RAINS MY FEET GET WET INSIDE THE VEHICLE . I HAVE PROBLEMS WITH THE HOOD NOT LINING UP CORRECTLY AS WELL.
BRAKES WARPED SINCE CONSUMER OWNED VEHICLE. AFTER REPAIR THE BRAKES WOULD WARP AGAIN. THIS PATTERN CONTINUED UNTIL THE DEALERSHIP DECIDED TO KEEP THE TRUCK FOR FURTHER REPAIRS.*AK
WHEN THE BRAKE PEDAL IS DEPRESSED, THEY FAIL TO STOP THE VEHICLE DUE TO THE ROTORS WARPING. THIS RESULTS IN EXTENDED STOPPING DISTANCE. ALSO, THE 5 SPEED STANDARD TRANSMISSION WOULD NOT GO INTO SECOND GEAR AND NEEDED REPLACEMENT. THE REAR END ALSO MAKES A POPPING/CLUCKING NOISE AND THE VEHICLE WILL JERK FORWARD HARD WHEN THE NOISE OCCURS. THE CAUSE OF THE FAILURES IS UNDETERMINED. *PH
CONSUMER STATES THAT SINCE BUYING THE VEHICLE IN JANUARY OF 2003 ROTORS HAVE BEEN REPLACED TWICE IN THAT TIME. THE FAULTY ROTORS CAUSED VIBRATION WHILE BRAKING. THE ROTORS WERE REPLACED ONCE AT 5699 MILES AND AGAIN AT 8694 MILES. WHEN THE ENGINE WAS STARTED ALL THE DOORS LOCKED, BUT WHEN IT WAS DAMP OUTSIDE THE LOCKS WORKED INTERMITTENTLY. THE DRIVER'S SIDE WIPER WASHER WAS NOT WORKING AS WELL AS THE PASSENGER SIDE. THE DEALER READJUSTED IT. THERE WAS A RATTLING IN THE DASH ON THE DRIVERS SIDE BELOW THE AIR VENT. *AK *PH *NLM
WHILE DRIVING AT NORMAL SPEED VEHICLE EXPERIENCE A SUDDEN ACCELERATION. DEALER HAD INSPECTED VEHICLE FOUR TIMES, AND PROBLEM STILL OCCURRING.*AK
VEHICLE SHAKES AND THERE IS A SUDDEN DECREASE IN SPEED. *MR THE VEHICLE HAD BEEN TO THE DEALER FOR REPAIRS AND THE PROBLEMS REMAINED THE SAME. WHILE DRIVING, THE VEHICLE VIBRATED, THEN THE CHECK ENGINE LIGHT CAME ON, AND THE VEHICLE SUDDENLY DECREASED SPEED FROM 45 MPH DOWN TO 5 MPH. *SCC *JB
I MIRROR ODI ID NUMBER 10010713 - FAILURE DATE MARCH 17, 2003 ALMOST TO A "T"!HE DIFFERENCES ARE...I HAVE BEEN BACK TO SERVICE DEPARTMENT AT LEAST 10 TIMES FOR THE SAME REPAIR. NOW 31,000 MILES. I HAVE BEEN OFFERED A RENTAL ONCE. SERVICE MANAGER AND SHOP FOREMAN HAVE DRIVEN CAR THEMSELVES TO MAKE SURE REPAIR IS OK. FINE FOR A DAY OR SO, THEN HAPPENS AGAIN! SO...NEVER REALLY OK! THIS VEHICLE IS UNSAFE WITH THIS UNRESOLVABLE (TO DATE) PROBLEM. MY WIFE AND 4 YEAR CHILD HAVE BEEN PASSENGERS ALONE (AND WITH ME IN THE VEHICLE) WHEN THIS HAPPENS. THE LAST TIME AN 18 WHEELER WAS RUNNING UP HER BACK WHEN THIS HAPPENED. VERY LIFE THREATENING. KIA MANUFACTURER'S RESPONSE HAS INITIALLY BEEN "I'M SORRY." WE CAN ONLY OFFER TO REPAIR THE PROBLEM. 10 TIMES IS MORE THAN SUFFICIENT TO FIX A PROBLEM. I WANT A NEW VEHICLE OR TO TAKE THE CAR BACK AND 'WASH' THE ENTIRE LOAN TO $0.00. I BOUGHT A NEW CAR SO I WOULD NOT HAVE ISSUES LIKE THIS OCCUR. LIKE OID ID NUMBER 10010713 STATES, "I JUST WANT A CAR THAT WORKS."*AK
HAVE HAD BRAKES WORKED ON 5 TIMES IN PAST YEAR, AIR CONDITIONER SMELLS MUSTY EVERY TIME YOU TURN IT ON, GAS WARNING LIGHT DOESN'T WORK, RIGHT REAR WINDOW DIDN'T WORK FOR OVER A YEAR. *AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING. A BAD ODOR WAS COMING INSIDE OF THE VEHICLE. DRIVER'S SIDE WHEEL COVER WAS ON FIRE. *AK
RATTLE/VIBRATION FROM UNDER VEHICLE WHEN SHIFTING FROM HIGH GEAR TO LOW AND VISA VERSA. CAR HAS BEEN IN SHOP 4 TIMES. A NEW CONVERTER WAS PUT ON WITH NO RESULTS. ANOTHER CONVERTER WAS ORDERED (SO I WAS TOLD) NEVER HAPPENED. THE STRAW THAT BROKE THE CAMELS BACK WAS WHEN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH MY CAR. THE NOISE THAT I HEAR IS THE EXHAUST GASES FLOWING THROUGH THE EXHAUST SYSTEM!! I WAS TOLD THAT EVERY CAR MAKES A DISTINCTIVE AND UNIQUE SOUND DEPENDING UPON THE MAKER IE: ASIAN, EUROPEAN AND AMERICAN!?!?!? A COMPLAINT HAS BEEN FILED WITH BBB. THIS IS A 2002 SPORTAGE BOUGHT IN NOVEMBER 2001. THE CAR HAS ONLY 10,000 MILES ON IT.8AK
CONSUMER STATED THAT WHEN APPLYING THE BRAKES THE BRAKES WOULD MAKE A LOUD NOISE. DEALER NOTIFIED. *AK
THE ENGINE BELTS MADE A SQUEAKING NOISE. KIA WAS NOT AWARE OF THE PROBLEM. *NLM PH *JB
PROBLEMS WITH AIR BAG LIGHT, AND WINDOWS ON KIA SPORTAGE. *MR ALSO PROBLEM WITH A CRACKED MOTOR HEAD. *TT *JB
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE TRAVELING APPROXIMATELY 65MPH, AND NEITHER FRONT DRIVER'S/ PASSENGER'S OR "KNEE" AIR BAGS DEPLOYED.*AK
CONTINUOUS PROBLEMS WITH KIA SPORTAGE. SO FAR THERE HAVE BEEN NO ACCIDENTS, BUT I FEAR THAT SOMEDAY THIS CAR WILL CAUSE A SERIOUS ACCIDENT. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Kia Sportage → · Every Sportage year → · How the figures are calculated →