2016 Kia Soul complaints

I am experiencing the same headlight problem as has been reported for 2014-15 Kia Souls. Mine is a 2016 Kia Soul. The headlights go out intermittently when turning a corner or when signalling for a turn. I had it diagnosed at my dealership and they stated it was the Multi-function Switch that was mentioned as a recall for 2014-2015 Souls on your webpage. The dealership said there is no recall and Kia Corporate says the same thing, but the NHTSA states there is a recall and describes the exact problem right down to the Multi-function switch the dealership told me was bad.

Changed oxygen sensor and check engine light is still on

Oil consumption and engine stall. Engine light flashing. Taken to two Kia dealerships no resolution. Mechanic ran test to see engine recall issue. Still careless months later.

My engine is burning oil on the pistons and does not retain oil. I am having to top the engine oil off every 10-14 days. I went in to repair the catalytic converter, but I was told by the dealership that if I repair the converter, because I have a bad engine, it would be useless. The first warning sign was an H2O engine error that remains. My safety with a bad engine is put at risk with every drive. the problem has been occurring for over a year, and in addition, the brake lights in the front of the vehicle does not work, although it has been diagnosed.

Experiencing issues with the catalyst or catalyst converters. Misfire and codes as well as check engine light present

There was an engine light on my Kia and put on code reader and had several misfires and catalytic converter and sensor emissions control. Called Kia dealership and was told not covered under vin number for safety recall. But doing same thing as ones recalled. Will drive but than stalls and almost causing people behind me to rear end me on very busy road ways. Manufacture has not inspected it dealership refused it. Could end up killing someone and I can’t afford to fix only 122 ,000miles and I’m on fixed income started 2 weeks with issues

Paint adhesion. Pearl white color coats flaking off in several parts of body.

This car was bought used with less than 100,000 mile in less than 6 months of ownership the catalytic converter failed. The check engine light was not on. The car would not drive over 30 miles on the interstate and had to be towed last November 2022.After inspecting the car, the catalytic converter was clogged. After it was replaced, the owner has replaced spark plugs, coil packs, and oxygen sensor with no avail. The check engine light remains on. The converter is continuing to fail. No mechanic can figure out what it causing the issue.

The contact owns a 2016 Kia Soul. The contact stated while driving 70 MPH, the vehicle lost motive power and was unable to accelerate above 70 MPH. The contact was able to pull the vehicle to the shoulder of the road, where the vehicle stalled. The vehicle was able to restart, but the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.

I had my car for almost a year and kept up with the oil changes and other minor work on the vehicle. Then all of a sudden my oil light kept coming on when I had gotten an oil change two days before. I had a mechanic check under the hood and they stated it was no oil in the car i than told them that I just got an oil change two days ago and that I never had an problem with this before every since than I had to constantly get oil changes because the car would run down quickly. I took the car to Kia for them to take a look at it and found out I got a recall on the catalytic converter system and they claim to have fixed it. Kia stated there was no oil leak that would cause the car to continue to need oil I told them how many times I had to get top offs and oil changes. The car started knocking loudly and shutting off in the middle of driving and next thing I know a mechanic is telling me that my motor is gone.

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the engine made a knocking sound and then lost motive power. No warning light was illuminated. The vehicle coasted to the side of the road and was towed to the dealer. The dealer performed the recall repair under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the failure recurred. The dealer determined that there was sludge in the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but denied the engine replacement due to a lack of oil change records. The failure mileage was 82,858.

The catalytic converter needs to be replaced. This 2016 Kia Soul has been leaking or burning oil for over a year. I would have to either get my oil changed or put more oil in around 3,000 miles (It recommended to get an oil change every 5,000 miles with synthetic oil). I don't see oil on the ground, so it's either burning oil or leaking into the catalytic converter or elsewhere. I had the PI2002B done, but my car did not qualify for the SC176, 20V750, or SC200 recalls by one year. All of these recalls could affect the engine and catalytic converter. I have also brought it into the dealership at least four times in the last 2.5 years because the check engine light came on. The first time is when they performed the PI2002B (Product Improvement Campaign). Two times they said I needed a new gas cap. The last time they said I needed to have a consumption test done. 100 miles into the consumption test my car became extremely sluggish and made a slight rattling noise at 65 mph. I think the 2016 should have been under the aforehand recalls.

NHTSA - I own a 2016 Kia Soul that has a damaged failing engine; the problem is excessive oil consumption. This defect is causing motor oil to migrate into areas of the engine that it shouldn't be, thus inevitably causing a catastrophic failure; rendering the engine inoperable and irreparable. The oil pressure warning light came on only after the damage was done. Horne Kia in Gilbert Arizona, where I purchased the vehicle, inspected it and found this to be true. However Horne Kia and Kia corporate will not repair or authorize repair, respectively. I was told to continue driving it until the engine is completely destroyed in order to have it repaired...WHAT. So I'm being told that the engine will definitely seize-up and fail leaving me stranded; this is a safety nightmare. What if I'm driving on a highway when this happens. What if the engine failure causes me to lose control of my vehicle and cause who knows what. This not only puts me at risk, it puts others driving around me at risk as well; not to mention passengers that may be in my vehicle. Now there's gasoline mixing with the oil. Beside all of the aforementioned, now there's also a risk of engine compartment fire and loss of life.

Second time the catalytic converter has failed on a 2016 Kia Soul. The vehicle has had all of the recall items installed and still the catalytic converter has failed. Vehicle experienced a sudden loss of power followed by a P0420 error code. After scheduling an service inspection (5 weeks out was the soonest appointment available), it was determined the catalytic converter had failed again (It was replaced under warranty about 45,000 miles ago). I have called KIA repeatedly for over a month now to get a warranty approval but it is still under "management review". I have talked to several people at Kia corporate with no results. I have been forward to the supervisor's email twice but they will not call me back.

The contact owns a 2016 Kia Soul. The contact was informed by the dealer that the vehicle had consumed a rapid amount of oil soon after an oil change. The vehicle was taken to a dealer where he was informed that an oil consumption test and a top engine cleaning would need to be performed to determine the cause of the failure. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 91,326.

Check engine light came. Took it to my mechanic and diagnostics was done, and it showed code PO40 ???. That's when found out about a recall that was issued back in 2019, to prevent what happened to the catalytic converter in my car.

While driving it lost power. Went into limp mode. Towed to Kia said it was Cadillac Convertor.

KIA SOLD ME A 2016 KIA SOUL THAT DOES NOT HAVE "IMMOBILIZER" SOFTWARE. KIA'S CHEEZEY SOLUTION IS A STEERING WHEEL LOCK. OF NOTE, HYUNDAI IS NOW OFFERING SOFTWARE UPDATES THAT INSTALL IMMOBILIZER FUNCTION. THOUGHT KIA AND HYUNDAI ARE ONE COMPANY. SO, I HAVE A VEHICLE THAT CAN EASILY BE STOLEN IF I PARK IT ANYWHERE EXCEPT IN MY LOCKED GARAGE. THUS FAR, NO GOOD SOLUTION FROM KIA NOR FROM THE DEALERSHIP WHERE I PURCHASED MY 2016 SOUL. I BOUGHT THIS VEHICLE IN GOOD FAITH WHICH NOW IS CRUMBLING.

Traveling on the interstate five days ago, the vehicle (2016 Kia Soul) started knocking and I could not accelerate. Was able to safely get off the road and had the vehicle taken to the closest dealership. Vehicle has had significant oil consumption. Diagnostic test concluded ignition coil replacement was needed due to code P0302. Other recommended action was fuel induction service. I've read online these are short term measures that generally do not work and that the knocking, inability to accelerate, and the check engine light coming on will recur. Last November, I had the software patch PI20002B ECU update. Since February of 2023, I have had three incidents due to the known problems with the engine for this model year. Why won't Kia and the dealers simply replace the darn engine?

Motor burns excessive oil; took vehicle to Kia dealership in October 2023. I told to get a full.synthetic oil change, and to return in 1000 miles to check the oil consumption. After an oil consumption test, if the vehicle is burning excessive oil, I told that my vehicle to my dealership to file a claim under the manufacturer's warranty to replace my motor/ engine needs to have a top engine cleanout at $500. If my vehicle fails this test, I am to return the vehicle to receive a new motor/ engine under the manufacturer's warranty. This is preposterous!

The contact owns a 2016 Kia Soul. The contact stated while driving 55 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle failed to properly respond. The contact pulled to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty catalytic converter. The vehicle had not been repaired by a dealer. The manufacturer was made aware of the failure and filed a case for the failure. The failure mileage was approximately 79,000.

I put the car in park, and exited the car to do something, and it started to move forward on its own. I jumped back in the car and stepped on brakes, and shut the engine off. I was to the side of the car, so did not get injured. On a different occasion I was parking the car in the carport, and put the car into park. When I released the foot brake, the car started moving forward on its own again. I put on the brake, put the car into reverse to reverse to the parking spot, put the car into park and put the parking brake on. Others were around the car, but not directly in front of the car so no one was injured. The car has not been taken to the dealer yet for this issue, not has anyone inspected it for this problem. I have an appointment soon for an inspection by the dealer. These incidents happened without warning.

--Check engine light has come on and suggests the catalytic converter is an issue but there is also emission of excessive smoke from exhaust that appears consistent with faulty engine components --exhaust may no longer meet EPA standards of approval --problem has been diagnosed by an independent service center --dealer has referred me to THIS website but says to call back only if recall is confirmed by NTHSA --Check engine light appeared recently and I immediately brought it to independent service agent who stated my vehicle might be included in the broad recall and recommended contacting the Dealer which I have done and has referred me here.

Catalytic converter is overheating resulting in a check engine light. The code is P0420.

The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the vehicle hesitated while accelerating. The contact stated there was an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, he became aware that the vehicle was not calculating accurate EV range and was fluctuating abnormally. After closer observation, the contact became aware that the vehicle was unable to reach a FULL charge and would only reach 80% charge. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the charging system. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V218000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 33,000.

I have had a catalytic convert failure 3 times in 4 years. The first was repaired with the recall on may of 2019. It was replaced at a Kia dealership, with Kia parts. I had my vehicle at the dealership a month prior due to it not running correctly. The second replacement of the catalytic converter was on November of 2020. I was driving on the interstate very early in the morning when my vehicle slowed to 15 mph, no warning lights came on. I had several other vehicles come very close to hitting me. I was able to exit the interstate which took a lengthy amount of time due to my vehicle slowly losing speed. When I was able to pull over to a safe spot my vehicle quit all together. I had it towed to the same Kia dealership. They looked it over and found the converter failed again. It was replaced with Kia parts. I have taken my vehicle in once again due to it stopped running while I was at work. The same dealership has found that for the 3rd time my catalytic converter has failed. I have also replaced all spark plugs and coil packs on this vehicle twice in less than a year due to it misfiring. My engine is also somehow burning oil exponentially. This leads me to believe there is something wrong with my vehicles engine. I also believe something is wrong with Kia parts that they only last a little over a year.

Car has less than 89,000 miles on it. Both catalytic converters went out starting on July 2023. Contacted Kia. Brought it in the the dealership I bought it from. Kia denied the claim stating it's out of warranty. I bought the car little over a year ago. Kia will only fix the car if I pay $2400.00. Contacted Kia customer support. Was still denied. Every mechanic I spoke with said the cats should not have gone out. Contacted Kia again for a reconsideration. Have not heard back.

The headlights will turn off and on randomly without warning. My driving panel shows no indicator or warning lights. This is an ongoing and extremely dangerous issue. I’m told it will be very expensive to diagnose and repair due to the need to remove the entire steering section to access the headlight control wand.

The contact owns a 2016 Kia Soul. The contact stated while driving at an unknown speed, the vehicle shuddered and stalled while accelerating. The transmission also shifted hard, and the vehicle shook abnormally. The vehicle was consuming an excessive amount of oil. The vehicle was overheating. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel filter, cooling system, and air cleaner needed to be serviced. The ECU update was completed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. While driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the local dealer, where it was determined that the vehicle was consuming an abnormal amount of engine oil. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who removed the muffler and catalytic converter, due to engine damage. The manufacturer was contacted, and the contact was informed there was no warranty or recall coverage for the vehicle. The manufacturer referred the contact to the local dealer for a goodwill repair. The failure mileage was approximately 68,000.

I took my 2016 Kia Soul to Fredy Kia back in June because it had been misfiring and dying while driving. They said the catalytic converter needed to be replaced. I had taken my car in for the ECU update because of the possible rod bearing piston engine failure due to catalytic converter failure. They would not do a good faith coverage for the repair even though it was just over warranty and they have a massive settlement going for the rod bearing damage on engines and I am seeing massive talk online with other Kia Soul owners having the same issues with the catalytic converter. These cars are catching fire eventually and dying on the freeway. This is a massive safety issue and I cannot believe they aren't including the catalytic converter under it. Furthermore, the service manager at Fredy Kia liedto me and said I had to contact Kia Warranty about a good faith coverage for the repair. Today, I finally learned from Kia Warranty that it is actually the Dealers who makes that decision. I would have taken it to a different dealer with more ethics.

The contact owns a 2016 Kia Soul. The contact stated while driving 45 MPH, the check engine warning light illuminated, and the vehicle was making a rattling noise. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the catalytic converter needed to be replaced. The dealer was contacted and stated that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 99,000.

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, there was a ratting sound coming from under the hood. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently decelerated. The check engine warning light was illuminated. The vehicle was taken to Pep Boys where it was diagnosed and determined that the catalytic converter failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 118,000.

The contact owns a 2016 Kia Soul. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who stated that the catalytic converter needed to be replaced. The dealer diagnosed the vehicle and stated that the catalytic converter and the engine needed to be replaced. The contact stated that the remedy for NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) had failed to prevent the failure. The engine was replaced but the catalytic converter was not replaced due to the vehicle being out of warranty. The manufacturer was contacted and confirmed that the vehicle was out of warranty. The failure mileage was 90,800.

My 2016 Kia Soul was part of the Kia Engine Recall. In reading about the recall it says that if the catalytic converter was also damaged as a result of the engine failure that it would also be replaced free of charge. Kia is denying my catalytic converter replacement siting it is out of warranty. But the Warranty and the Recall are two separate things. The Recall actually supersedes the warranty because it does not expire. Perhaps there needs to be a separate recall on the catalytic converter since Kia seems to want to weasel their way out of taking responsibility for their faulty engine components.

My engine light malfunctioned, never lit up to report a clogged catalytic converter.

NHTSA - I own a 2016 Kia Soul that has a damaged failing engine; the problem is excessive oil consumption. This defect is causing motor oil to migrate into areas of the engine that it shouldn't be, thus inevitably causing a catastrophic failure; rendering the engine inoperable and irreparable. The oil pressure warning light came on only after the damage was done. Horne Kia in Gilbert Arizona, where I purchased the vehicle, inspected it and found this to be true. However Horne Kia and Kia corporate will not repair or authorize repair, respectively. I was told to continue driving it until the engine is completely destroyed in order to have it repaired...WHAT. So I'm being told that the engine will definitely seize-up and fail leaving me stranded; this is a safety nightmare. What if I'm driving on a highway when this happens. What if the engine failure causes me to lose control of my vehicle and cause who knows what. This not only puts me at risk, it puts others driving around me at risk as well; not to mention passengers that may be in my vehicle. Now there's gasoline mixing with the oil. Beside all of the aforementioned, now there's also a risk of engine compartment fire and loss of life.

I have a 2016 Kia Soul with 1.6L engine. I am the 2nd owner. The previous owner got the knock sensor update but the catalytic converter still failed after the update. Now I have a flashing engine light and P1326 code along with the P40 code for faulty catalytic converter. There is a recall for 2016 Kia Soul engines but when I go to the Kia site and type in my VIN there is no recall showing for my VIN even though I own a 2016 Kia Soul. I think this is wrong and should be corrected. Also Kia keeps telling me that they won't fix my catalytic converter because it falls outside the 80k mile warranty. I am at 90k miles. Yet, the knock sensor was updated and there is currently a recall. The recall should supercede the warranty in this instance. Also I took the car in to have the Kia dealer diagnose my knocking engine and 1326 code. They are saying that even though my car isn't drivable and The engine is malfunctioning, because my car didn't fail the piston ring test I don't qualify for the engine recall repair. All of this is unfair. If my car is exhibiting all the signs that the engine is about to blow why do I have to drive my car until it actually does blow before something can be done? This is unsafe not only for me but others as well. Not to it's completely unfair to me as a consumer who purchased this car in good faith. Kia needs to update ALL Vin numbers instead of consumers having to find out the hard way that there is indeed a recall on their vehicle. Dealerships should be

The contact’s friend owns a 2016 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no indication of a leak or burning oil. The driver added 3 quarts of engine oil. The vehicle was taken to the local dealer, who performed a leak test. The dealer informed the contact to bring the vehicle back after driving 1,000 miles for additional testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,659.

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 65 MPH, there was an abnormally loud popping or banging sound coming from the engine compartment and the vehicle stalled. The contact stated that the power steering was inoperable however, the braking system was functional. The contact stated there was no warning light illuminated. The contact coasted the vehicle off the roadway; however, the vehicle failed to restart. The vehicle was towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 130,000.

I BOUGHT A 2016 kIA sOUL WITH 52.000 MILES ON IT SOME TIMES WHEN I PUT IT IN dRIVE IT BACKS UP.

While driving the vehicle the car shuts off

P0420 Code. I have replaced both oxygen sensors with genuine KIA parts. I even had a tune up and replaced the engine air filter. All of the parts were replaced with KIA genuine parts. The code is still coming on. I only have 84889 miles on this car.

The contact owns a 2016 Kia Soul. The contact stated that on several occasions while driving at undisclosed speeds, the contact had to remove his foot from the accelerator pedal for the vehicle to shift gear. The contact stated that while the accelerator pedal was depressed, there was a slight delay before the vehicle responded. The contact then stated that he smelled an abnormal odor from the exhaust throughout the vehicle once the RPMs were at 2,500 to 3,000 RPM. The contact stated there was blue smoke coming from the exhaust pipes. Additionally, the contact stated that every second tank of fuel, he had to add 2 quarts of engine oil. No warning light was illuminated. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact was informed that the VIN was not included in a recall. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 140,000.

My safety and the safety of others is put at risk when someone is attempting to steal my vehicle. I am not eligible for the antitheft software upgrade since I don't have a factory installed alarm system.

Check Engine Light won't turn off - I have had the catalitic converter replaced and the engine light has not turned off.

There is an active recall on 2016 Kia Catalytic Converters. I was told my VIN is not included, even though I have this make and model. The car consistently struggled at 60 MPH, and was driving rough at lower speeds, but randomly. I had to travel no more than 45-50 MPH. This was dangerous since i was on the Highway when the car started to struggle at 60 MPH. Kia said my Catalytic Converter is clogged and not fixable, I needed a new one. The car only has 80K miles, I bought it Certified from Kia.

Engine stalled on me while going 60mph on the freeway to almost 20 mph. Check Engine light flashed twice. Engine is now knocking.

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine stall duo to faulty Piston rods. Probable cause of faulty Piston Rods is insufficient oil level. May also damage the crankshaft and cause the engine to seize. I have proof of oil changes on time and the car has only 92000 mile on it. How was your safety or the safety of others put at risk? The vehicle may stall and shut off in the middle of the road unexpectedly which may cause an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

We have a p0420 code with check engine light on (catalyst below threshold) with unusual oil consumption. We have been refused a replacement of the catalytic converter which is failing and may or may not have caused severe engine damage. Engine is going through an unusual high amount of oil with no oil leaks. Contacted Kia NA on July 21st and was told the cat was not covered even though it's failing and we have recall notices coming in the mail.