Page 10 of 19 · complaints 451–500 of 902

2015 Kia Soul complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Engine
Filed May 5, 2021144,991 milesIL

IN NOVEMBER 2020 I HAD A DANGEROUS ENCOUNTER ON THE I 94 EXPRESSWAY IN CHICAGO. MY CAR A 2015 KIA SOUL ENGINE LIGHT CAME ON , AND THE ENGINE BEGAN STALL, WHILE THIS WAS HAPPENING A SEMI WAS BEHIND ME , THANK GOD I WAS ABLE TO VEER OFF THE EXPRESSWAY TO THE EMERGENCY LANE AND TURNED OFF THE CAR. THIS WAS THE START OF THE CRAZINESS WITH THIS VEHICLE. THE ENGINE LIGHT HAS BEEN ONAND OFF 4 TIMES SINCE THE EXPRESSWAY EPISODE.I'VE HAD MANY ENCOUNTERS WITH THE KIA DEALERSHIPS (5) AND KIA MOTORS OF AMERICA REGARDING THE ENGINE LIGHT AND THE CARS POOR PERFORMANCE . IN BETWEEN THE TIME OF NOW AND THEN I HAVE DONE EVERYTHING THEY HAVE REQUESTED FROM GETTING A CATALYTIC CONVERTER OIL CHANGES ALL THESE THINGS NOTHING HAS CHANGED IS ACTUALLY HAS GOTTEN WORSE I'VE EVEN GOTTEN A KNOCK SENSOR REPLACED WHICH AT THOMAS KIA IN INDIANA SEE IT WOULD FIX THE PROBLEM, DIDN'T. I RECEIVED A RECALL LETTER FOR THIS VEHICLE DATED JANUARY 27 2021 WITH ALL MY PRIOR COMPLAINTS DOCUMENTED, FROM THE OIL LIGHT BEING ON ,TO AGAIN THE ENGINE LIGHT COMING AND STAYING ON . KIA AND THE KIA DEALERS REFUSE TO STAND BY THERE WORDS STATED ON THE RECALL NOTICE OF THE VEHICLE . THE 2015 KIA SOUL IS CURRENTLY NAPLETON KIA IN RIVER OAKS ILLINOIS. I WAS TOLD BY A KIA OF AMERICA REPRESENTATIVE AND KIA NAPLETON SERVICE ADVISOR THAT I WOULD NEED TO PAY $400. TO HAVE THEM ASSESSED TO FIND OUT THE REASON FOR THE ENGINE LIGHT STAYING ON. THE RECALL PLAINLY STATES THAT THE VEHICLE WOULD BE ASSESSED TO DETERMINE WHY THE LIGHT IS ON

Engine
Filed May 4, 2021NJ

2015 KIA SOUL. CONSUMER WRITES REGARDING TO ENGINE FIRE COMPARTMENT SAFETY RECALL. *LD THE CONSUMER STATED AFTER HAVING A RECALL REPAIR COMPLETED, THE DEALER ADVISED OF ISSUES WITH THE VEHICLE. THE CONSUMER BELIEVED THE ISSUES WERE RELATED TO THE RECALL AND SHOULD BE REPAIRED AS A PART OF THE RECALL. *JS

Engine
Filed May 3, 2021LA

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT RAY BRANDT KIA LOCATED AT 1884 WESTBANK EXPY, HARVEY, LA 70058, (504) 356-7072, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed May 2, 2021286,300 milesTN

WAS DRIVING THE VEHICLE EVERYTHING WAS NORMAL ALL OF A SUDDEN THE IT BEGAN TO SMELL LIKE IT WAS OVERHEATING. THEN CAR STARTED TO LOSE POWER AN STALLED OUT. I PULLED OVER LET IT SET FOR A GOOD 30 MINS. I CHECKED ALL THE FLUIDS EVERYTHING WAS GREAT. SO I STARTED THE VEHICLE WHICH WAS HESITANT BEGAN DRIVING DID GREAT FOR ABOUT 15 MINS. AND THE SAME SMELL PLUS SOME OTHER SOUNDS CRAZY BUT EGG SMELL OCCURRED AND I PULLED OVER ABOUT 4 MINS AFTER I BEGAN TO NOTICE IT WAS RUNNING STRANGE. THE CHECK ENGINE LIGHT CAME ON AN NOW THIS VEHICLE MISSES AND DOES NOT RUN CORRECTLY. I CHECK THE FLUIDS AND TIRES EVERY MONDAY AND THURSDAY. I WENT TO HAVE THE CODES FOR THE CHECK ENGINE LIGHT THAT CAME ON AFTER THE INCIDENT HAPPENED. IT GAVE ME SEVERAL ISSUES THAT WASNT THERE AT ALL BEFORE WHATEVER HAPPENED HAPPENED.

Unknown or Other
Filed Apr 29, 2021FL

MY CAR HAS A RECALL ON IT . SERVICE DUDE SAY IT PASSED THE RECALL TEST AND I JUST CHECKED AND IT SAID RECALL INCOMPLETE CAR HAS BEEN MAKING A LOUD RATTLING NOISE SINCE I PICKED IT UP THE FIRST THEY " FIXED " MY CAR

Engine
Filed Apr 27, 202172,300 milesTN

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE WITH THE ENGINE OIL WARNING LIGHT ILLUMINATED. GRINDSTAFF KIA (3608 BRISTOL HWY, JOHNSON CITY, TN 37601) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE MAINTENANCE RECORDS WERE NEEDED BEFORE THE RECALL COULD BE SERVICED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS 72,300.

Engine
Filed Apr 24, 202168,000 milesMO

I GET AN ERROR CODE P050A IN TEMPERATURES BELOW 50 F AFTER STARTING THE CAR. THE CSR HAS 68K MILES ON IT. THIS CODE RELATES TO COLD START IDLE AIR CONTROL PERFORMANCE. HAD THE CAR IN THE SHOP AND A FAULTY PURGE SOLENOID WAS REPLACED AND THROTTLE BORE CLEANED. NOW THREE WEEKS LATER, I GET THE SAME CODE AGAIN. CAR SEEMS TO DRIVE FINE, BUT WHEN I FIRST START THE MOTOR SEEMS TO SURGE FOR A FEW SECONDS. I AM CONCERNED THIS ISSUE WILL DAMAGE THE MOTOR OR MIGHT EVEN CREATE A SAFETY HAZARD.

Exterior Lighting
Filed Apr 23, 2021126,816 milesVA

WHEN DRIVING WITH THE NEED OF HEADLIGHTS, THEY WILL FLASH/FLICKER OFF AND BACK ON AGAIN WHEN USING MY TURN SIGNAL PRIMARILY. I THOUGHT IT WAS A ONE OFF WHEN IT HAPPENED ONCE, BUT IT HAS NOW HAPPENED MORE THAN ONCE AND I HAVE FOUND OTHERS ONLINE THAT HAVE HAD THE SAME PROBLEM. THANKFULLY IT HASN'T BEEN ON A BUSY HIGHWAY, BUT IT IS ON BACK ROADS THAT DON'T HAVE MUCH LIGHTING.

Engine
Filed Apr 21, 2021CA

THREE OPEN RECALLS THAT PREVENT THE CAR FROM BEING SAFELY DRIVEN, BUT MY LOCAL DEALER SAYS THE SOONEST OPENING THEY HAVE IS IN 2.5 MONTHS TO PERFORM THE WORK

Unknown or Other
Filed Apr 8, 202145,965 milesOH

MY CHECK ENGINE LIGHT HAS BEEN ON FOR A WEEK. I'VE TAKEN IT TO THE DEALER THREE TIMES BEFORE AND WAS TOLD IT HAD A CODE OF P05A. THEY ALSO SAID THAT THEY CAN'T FIX IT. I'VE EVEN SPOKEN TO KIA, AND WAS TOLD THAT THEY ARE WORKING ON A SOLUTION. I DON'T WANT TO BE DRIVING AND SOMETHING MAJOR HAPPENS TO MY CAR AND I GET INJURED.

Fuel/Propulsion SystemFire
Filed Apr 7, 202140,000 milesMO

TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE CONTACT SMELT SMOKE FROM THE INSIDE OF THE VEHICLE. THE CONTACT STATED UPON TRYING TO STOP THE VEHICLE, THE BRAKES WOULD NOT ENGAGE WHEN DEPRESSED AND THE GEAR SHIFTER WOULD NOT CHANGE GEARS. THE CONTACT THEN STATED THAT FLAMES AROSE FROM THE BOTTOM OF THE VEHICLE ONTO THE HEADREST AND UP TO THE DASHBOARD AND WINDSHIELD. THE CONTACT WAS THEN ABLE TO UNBUCKLE HER SEATBELT AND JUMP OUT THE VEHICLE WHILE THE VEHICLE WAS STILL MOVING. THERE WERE NO CRASH OR INJURIES DUE TO THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE CONTACT HAS NOT NOTIFIED LOCAL DEALER OR INDEPENDENT MECHANIC. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAS NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 40,000.

Engine
Filed Apr 6, 2021VA

2015 KIA SOUL. CONSUMER WRITES IN REGARDS TO AN UNREPAIRED RECALL ISSUE. *AS *JS

Engine
Filed Apr 6, 202184,000 milesPA

RECEIVED A RECALL NOTIFICATION DATED JANUARY 25, 2021 REFERENCING A POTENTIAL OF AN ENGINE FIRE. THE NOTICE INDICATED TWO MIL LIGHTS, CHECK ENGINE AND OIL. THE VEHICLE HAD BEEN ILLUMINATING THESE LIGHTS FOR APPROXIMATELY 6 WEEKS. HOWEVER, THEY WOULD NEVER STAY ILLUMINATED; CONTINUED TO TURN ON AND OFF. VISITED THE LOCAL KIA DEALERSHIP, SUSSMAN KIA OF ROSLYN, PA. INFORMED THAT THE PROBLEM WAS A LEAKY OIL PAN. PART WAS ORDERED. SCHEDULED AN APPOINTMENT FOR MARCH 24. INFORMED PRIOR TO PICKING IT UP THAT THE OIL PRESSURE SWITCHED HAD TO BE REPLACED. KIA WAS ONLY COVERING THE OIL PAN. I HAD TO PAY FOR THE OIL AND THE PRESSURE SWITCH. AT NO TIME, WAS I INFORMED OF ANY POTENTIAL DAMAGE TO THE ENGINE. HOWEVER, ON APRIL 3, DRIVING ON A MAJOR HIGHWAY, THE VEHICLE STALLED. I ALMOST WAS RAMMED BY A TRACTOR TRAILER. THE VEHICLE HAD TO BE TOWED TO A REPAIR SHOP. ON APRIL 6, I WAS INFORMED THAT THE CAM AND ENGINE TIMING WERE THE ISSUES. THE ENGINE HAS TO BE COMPLETELY DISASSEMBLED. CONTACTED SUSSMAN KIA AND WAS INFORMED THAT THEY COULD ONLY DO WHAT KIA CORPORATION INSTRUCTED, THERE WAS NO CHECK ENGINE LIGHT DATA IN THE COMPUTER, AND THAT THE ENGINE PROBABLY BECAME DAMAGED BY THE LOST OF OIL. SUSSMAN KIA RELINQUISHED MY VEHICLE BEING AWARE THAT THIS COULD BE A PROBLEM. AGAIN, I WAS DRIVING ON THE I-476 HIGHWAY. I COULD HAVE BEEN KILLED. KIA IS ONLY CONCERNED ABOUT THE BOTTOM LINE, NOT LIVES THAT COULD BE IMPACTED BY THEIR NEGLIGENCE. KIA MANUFACTURES VEHICLES THAT ARE CLEARLY UNSAFE AND THEN

Power Train
Filed Apr 5, 2021120,000 milesPA

MY TRANSMISSION IS SLIPPING AND WILL NOT SHIFT

Engine
Filed Mar 30, 202112,500 milesWV

THIS ISSUE HAS BEEN GOING ON FOR OVER A YEAR AND WE HAVE TAKEN IT TO A KIA DEALERSHIP A TOTAL OF 4TIMES. FIRST TIME THEY DID A DIAGNOSTIC AND ALL IT SHOWED WAS IT WAS LOW ON OIL. 2X WE HAD TO TOW IT TO THE KIA DEALERSHIP. WE WAS ON A HIGHWAY GOING UP THE SMALLEST OF INCLINES AND IT STARTED TO SPUDDER AND LOST COMPLETE POWER. IT WAS TOWED TO OUR HOUSE THEN WHEN WE REALIZED THAT THERE WAS RECALLS WE TOWED IT TO KIA. TOLD THE PEOPLE ABOUT THE RECALL ON IT AND THEY JUST CHANGED THE CATALYTIC CONVERTER AND GAVE IT BACK ABOUT A MONTH OR SO LATER IT STARTED TO DO THE SAME THING AGAIN LOSING POWER UP HILLS AND SPUDDERING.. TOOK IT BACK UP THERE ALL THEY DID WAS CHANGED THE CATALYTIC CONVERTER AGAIN AND AFTER HAVING IT A MONTH OR SO THEY GAVE IT BACK TOLD ME TO DRIVE IT 1000 MILES AND BRING IT BACK TO THEM. MY PROBLEM IS THE CAR ISN'T SAFE FOR ME TO DRIVE AND NOW I AM AFRAID OF IT STARTING ON FIRE. I DON'T WANT THIS CAR ANYMORE THERE ARE 2 MANY ISSUES AND I'M JUST NOT COMFORTABLE WITH IT. WE HAVE PUT 20,000 DOLLARS INTO A CAR THAT WAS SUPPOSED TO BE 10,000. I HAVE A FAMILY AND ANIMALS I WILL NOT PUT IN THIS VEHICLE.

EngineFire
Filed Mar 29, 202178,000 milesOK

TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A BLACK SMOKE BEGAN TO EMIT FROM VEHICLE AS THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT IMMEDIATELY PULLED OVER AND SHORTLY THEREAFTER, FLAMES BEGAN TO IGNITE FROM UNDERNEATH THE HOOD. THE AUTHORITIES WERE CALLED TO THE SCENE OF THE FIRE AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED. NO INJURIES WERE REPORTED AT THE SCENE. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS LATER DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE AT THE TIME OF FAILURE. RECENTLY, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 20V750000(ENGINE) WHICH SHE LINKED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Engine
Filed Mar 29, 202181,000 milesPA

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO WYOMING VALLEY MOTORS (560 PIERCE STREET, KINGSTON, PA 18704) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: TO HAVE THE NHTSA CAMPAIGN NUMBER 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) PERFORMED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE HESITATED AND OVERHEATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED DTC CODE: P0420. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

Engine
Filed Mar 24, 2021116,000 milesFL

TO WHOM IT MAY CONCERN, THE BELOW EMAIL WAS EMAILED TO [XXX]. [XXX] IS THE SERVICE MANAGER FOR CORAL SPRINGS KIA IN FLORIDA. THIS EMAIL PROVIDES A TIMELINE OF THE EVENTS AND HOW PORPORA IS INFORMING THIS AUTHOR THE PAYMENT RESPONSIBILITY IS NOT KIA CORAL SPRINGS, BUT THE AUTHOR. THE COST IS OVER $800.00 DEAR MR. [XXX], THANK YOU FOR PROVIDING AN UPDATE CONCERNING MY VEHICLE. THE PURPOSE OF THIS EMAIL IS TO OBTAIN CLARITY REGARDING THE NEEDED REPAIRS FOR THE VEHICLE. BELOW IS A SUMMARIZATION OF EVENTS THAT WILL LEAD US TO TODAY'S EMAIL. FIRST, THE SERVICE DEPARTMENT CONDUCTED A 120K SERVICE ON 2.20.21 AT YOUR LOCATION. NOTE, THE VEHICLE'S MILEAGE AT THE TIME OF SERVICE WAS AROUND 116K. THIS AUTHOR COMMUNICATED TO [XXX]; A SAFETY RECALL NOTICE WAS PUBLISHED FOR VEHICLE VIN [XXX]. [XXX]RESPONDED, "WE DO NOT HAVE A CURRENT RECALL FOR THIS VEHICLE." ON 3.19.21, THE VEHICLE WAS RETURNED TO YOUR SERVICE DEPARTMENT DUE TO ENGINE FAILURE WHILE DRIVING AFTER URGENTLY PLEADING THIS MATTER TO FRASER ON 3.18.21 TO HAVE THE CAR INSPECTED. AFTER YOU AND [XXX] CONVERSED, THIS AUTHOR WAS INFORMED A SAFETY RECALL WAS PUBLISHED, AND OUR SYSTEM WAS UNAVAILABLE TO CONFIRM THE INITIAL SAFETY RECALL INQUIRING ON 2.20.21. AFTER REVIEWING THE BELOW RECALL NOTICE FROM THIS DEALERSHIP'S WEBSITE AND COMPLAINING ABOUT THE CAR'S PERFORMANCE, WHY AM I BEING CHARGED FOR THE REPAIR YOU MENTIONED TO ME? I SHALL AWAIT YOUR RESPONSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.

Engine
Filed Mar 24, 202186,000 milesWV

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLE AUTOMALL BLUEFIELD GREEN VALLEY (U.S. 460 #5, BLUEFIELD, WV 24701) WHERE IT WAS DIAGNOSED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO HOMETOWN KIA (111 MIDTOWN AVE, MT HOPE, WV 25880) WHERE IT WAS DIAGNOSED WITH THE INTERNAL ENGINE RINGS NEEDING TO BE REPLACED. THE CONTACT RELATED THE ISSUE TO NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

EngineFire
Filed Mar 23, 202197,814 milesNJ

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING, THE OIL LIGHT WAS FLASHING AND ILLUMINATED. THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE CONTACT HAD TO ADD ADDITIONAL OIL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO MANAHAWKIN KIA LOCATED AT 270 NJ-72, MANAHAWKIN, NJ 08050 (866) 851-1685, WHERE THEY DIAGNOSED THE OIL PRESSURE GAUGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 97,814.

Engine
Filed Mar 19, 2021125,000 milesOR

I BOUGHT THE KIA SOUL IN AUGUST OF 2019 AND EVERYTHING WORKED AS EXPECTED. THE MOTOR STARTED USING OIL UNEXPECTEDLY CONSUMING MORE THEN A QUART EVERY 1000 MILES ABOUT A YEAR AFTER I HAD THE CAR. THIS OIL USAGE IS NOT NORMAL. IT SHOULDN'T USE MORE THEN A QUART BETWEEN OIL CHANGES.

EngineFire
Filed Mar 19, 2021143,000 milesCA

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT HE STARTED TO SMELL SMOKE AND NOTICED THAT THE VEHICLE STARTED TO LEAK OIL. THE VEHICLE WAS UNABLE TO RESTART AND HAD TO BE TOWED BACK TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS THEN TOWED TO THE LOCAL DEALER VAN NUYS KIA (6115 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CALL THEM BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.

Engine
Filed Mar 16, 202167,000 milesNJ

KIA RECALLED MY ENGINE. THE ENGINE DIED YESTERDAY. KIA IS TELLING IT'S GOING TO BE MULTIPLE DAYS UNTIL THEY CAN EVEN SCAN THE CAR. THIS IS A SCAM. THEY NEED TO OFFER A LOANER OR A RENTAL IN THE MEANTIME, OTHERWISE, THEY'RE NOT FULFILLING THE REQUIREMENTS OF THE RECALL. MY HEALTH AND SAFETY ARE GREATLY AFFECTED WITHOUT MY CAR. THIS IS NOT A FREE AND SAFE REMEDY.

Fuel/Propulsion System
Filed Mar 15, 202155,329 milesMO

HAVE HAD PROBLEMS WITH SAME PROBLEM SINCE 2020 TOOK IT IN ROUGHLY 5 TIMES FOR SAME THING SAID WAS CATALYTIC CONVERTER THEY PUT NEW ONE IN NOT FIXED WHEN I PUSH DOWN ON GAS PEDAL IT HESITATES FOR 3-4 SECONDS THEN KICKS IN DRIVES FOR A WHILE THEN IT SHUTS IT DOWN WHEN YOU PUSH ON GAS PEDAL WHEN AT A STOP SIGN IT HESITATES AGAIN HAPPENS A LOT MORE NOW IN TRAFFIC IT HESITATES THEN KICKS IN SOMETHING IS DEFINITELY WRONG WITH CAR HAS 55329 MILES I NEED TO KNOW IF THIS UNDER WARRANTY IF ELECTRICAL OR TRANSMISSION WE ARE UNSAFE DRIVING YOU NEVER KNOW WHEN IT IS GOING TO HESITATE

Engine
Filed Mar 13, 2021NC

MY ENGINE IS LEAKING OIL AND THERE IS SOMETHING BLINKING ON THE DASHBOARD.

Engine
Filed Mar 11, 202155,000 milesNC

I HAVE 2 2015 KIA SOULS AND OIL LIGHT STARTED BLINKING AT LOW RPMS WITHIN A 2 WEEKS OF EACH OTHER. I REPLACED THE OIL PRESSURE SENSOR ON MY DAUGHTERS SOUL TO FIX ISSUE. IT STARTED ON MY WIFE'S CAR THIS MORNING. I SEE RECALLS FOR OTHER KIA MODULES FOR THIS SENSOR AND LOOKS LIKE IT NEEDS TO EXPAND TO THE SOUL. GETTING A FALSE WARNING CAN MAKE YOU GET OFF THE ROAD IN HAST STINKING THERE IS A MAJOR ISSUE.

Engine
Filed Mar 10, 202171,400 milesMO

MY 2015 KIA SOUL HAS 71,500 MILES ON IT AND HAS THE BASE 1.6L ENGINE. APPARENTLY THIS VEHICLE HAS NOT BEEN RECALLED YET EVEN THOUGH IT HAS THE SAME ISSUES AS THE OTHER RECALLED ENGINES REGARDING BURNING OIL. THIS CAR HAS AN ONGOING ISSUE WITH EXCESSIVE OIL CONSUMPTION BETWEEN REGULAR 3K MILE OIL CHANGES. IT BURNS OVER A QUART OF OIL PER 1K MILES DRIVEN. WE HAVE A CPO WARRANTY AND EXTENDED DEALER WARRANTY AND WE STILL ARE UNABLE TO GET THIS FIXED UNDER THE WARRANTY. THE DEALERSHIP IS CLAIMING WHAT THEY'VE DOCUMENTED IS NORMAL OIL CONSUMPTION AND THEY REFUSE TO FILE A WARRANTY CLAIM. THE DEALER WILL NOT TAKE OUR WORD THAT WE'VE HAD TO PUT MORE OIL IN THE CAR BETWEEN OIL CONSUMPTION TESTS AND TOLD US WE'D HAVE TO DRIVE IT TO THE DEALER TO HAVE THEM VERIFY THE OIL LEVEL WITHOUT US PUTTING MORE IN IT--THEREFORE DRIVE THE CAR WHILE IT HAS NO OIL AND THE DIPSTICK ISN'T REGISTERING IT, WHICH IS UNSAFE. WE KEEP GETTING THE RUN AROUND WHEN THIS IS A KNOWN ISSUE WITH THE OTHER 1.6L ENGINES. WHY HASN'T THIS BEEN RECALLED?

Engine
Filed Mar 10, 202156,000 milesCO

I WAS NOTIFIED OF ENGINE FIRE RECALL ON MY KIA SOUL. I HAVE TAKEN MY VEHICLE IN COMPLAINING OF BURNING SMELL, ENGINE LIGHT, TIRE LIGHTS COMING ON - EVERY TIME THEY REFUSE TO FIX ANYTHING. I WAS TOLD AT THE DEALERSHIP BY SERVICE STAFF THAT 'HE'S SURE MY CAR IF FINE AND IT WOULD PASS THIER' INSPECTION, SO THERE IS NOTHING THEY WILL DO. EVEN WITH THE RECALL LETTER. THE STAFF PERSON ALSO SAID THAT THE MEDIA (NEWS) IS 'MAKING IT ALL UP'. I AM DISABLED AND THEY REFUSE TO HELP WITH MY CAR AND THE ENGINE FIRE RECALL.

Engine
Filed Mar 9, 2021TX

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO IDLE AND SHE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER DEMONTROND KIA (14101 NORTH FWY, HOUSTON, TEXAS 77090, (281) 801-6254) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS NEXT TAKEN TO PARKWAY FAMILY MAZDA (22565 US-59, KINGWOOD, TX 77339: (281) 242-8211) WHERE THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Mar 7, 20211,269 milesFL

I'VE BEEN HAVING TROUBLE WITH BURNING OIL, SIGNIFICANT OIL LOSE IN A SHORT TIME, HAVE ALREADY DONE THE OIL CONSUMPTION TEST, I ALREADY HAD THE KSDS SOFTWARE UPDATE, THE CAR STARTED JERKING AROUND AND SLOWED DOWN, LOST POWER, IT WAS FINALLY DETERMINED THEY WOULD REPLACE THE ENGINE, BEFORE THE RECALL ACTUALLY STARTED. THEY PUT ANOTHER BAND AIDE ON THE PROBLEM AND INSTEAD OF REPLACING THE ENTIRE ENGINE, THEY ONLY REPLACED THE BLOCK. I WAS ON A TRIP AND THE NEW FIX STARTED TO HEAT UP, I COULD SMELL BURNING OIL, I PULLED OVER AND CHECKED THE OIL AND IT WAS 1 QUART LOW IN ABOUT 378 MILES. I HAVE NOTICED OVER THE LAST 1 1/2 YEARS THAT IT GETS EXTREMELY HOT ON ROAD TRIPS AND LOOSES OIL FAST. I PUT OIL IN BECAUSE I WAS SO FAR FROM HOME AND DID NOT WANT TO BE STUCK IN TENNESSEE. I'VE BEEN GOING THROUGH THIS CRAP FOR ALMOST 2 YEARS. NOW THEY ARE SAYING I HAVE TO DO THE OIL CONSUMPTION TEST ALL OVER AGAIN, 4 TIMES! I AM WORRIED, FRIGHTENED AND PARANOID DRIVING THIS CAR KNOWING IT COULD CATCH ON FIRE AT ANY MOMENT. I FILED COMPLAINT BACK IN SEPT. OR OCT. AND KIA IS STILL FIGHTING ON DOING THE RIGHT THING AND PUTTING MY LIFE IN DANGER EVERY DAY. IT MADE NO SENSE TO ME THAT THEY WOULD ONLY REPLACE THE BLOCK WHEN THEY CLEARLY STATE IN THE RECALL LETTER THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. THEY HAVE NOT IDENTIFIED THE DEFECT BUT THEY DECIDE TO PUT MY LIFE IN DANGER BY JUST REPLACING THE ENGINE BLOCK. I AM FURIOUS AND NOW THEY WON'T FIX IT WITHOUT 6 MORE MONTHS OF ME DRIVING THE

EngineFire
Filed Mar 5, 202177,000 milesKS

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE CAUGHT FIRE. THE CONTACT PULLED OVER AND UPON INSPECTION THERE WAS A FIRE COMING FROM THE ENGINE COMPARTMENT. FIRE MARSHALS WERE CALLED TO THE SCENE AND THE FIRE WAS EXTINGUISHED THE CONTACT STATED THE CHECK ENGINE, ABS, AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (SHAWNEE MISSION KIA 7951 SHAWNEE MISSION PKWY, MISSION, KS 66202 (913) 384-9100) WHERE IT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Engine
Filed Mar 2, 2021IN

I HAVE A 2015 KIA SOUL. 2 YEARS AGO MY CHECK ENGINE LIGHT CAME ON HAD IT PUT ON A MACHINE IT NEEDED A NEW CATALYTIC CONVERTER AND AN O2 SENSOR IT WAS BURNING OIL AND SMOKING. I CHANGED BOTH. 8 MONTHS I CALLED KIA WHEN THERE WAS A RECALL ON THE 1.6 ENGINE BECAUSE MY CAR WAS DOING EXACTLY WHAT THE RECALL WAS STATING I WAS INFORMED BY KIA IT WASN'T MY MOTOR. I WAS ADDING 2 QUARTS OF OIL A WEEK I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT WOULD NOT GO OVER 20 MPH AND STARTED KNOCKING I WAS TAKING OFF FROM A STOP WHEN THE ENGINE STARTED KNOCKING. I CHECKED THE OIL AND IT WAS DRY AND IT HAD OIL EARLIER THAT DAY. I RECEIVED THE RECALL HAD IT TOWED TO BOB ROHRMAN KIA IN LAFAYETTE IN. THE PERSON WHO WORKED AT THE CAR DEALERSHIP TOOK IT OFF THE TOW DOLLY STATED IT WOULD NOT PASS THE ENGINE TEST. 2 DAYS LATER THEY SAID IT PASSED THE ENGINE TEST BUT I NEED $4600 OF WORK BUT THE ENGINE WAS OK EVEN THOUGH IT WAS BURNING OIL AND KNOCKING. I CALLED KIA AND THEY SAID THE MOTOR WAS TO BE CHANGED NO CHARGE TO ME. NOW THEY ARE SAYING IT HAS TOO MANY MILES AND DOES NOT QUALIFY FOR THE RECALL. THERE WAS THEN 140000 ON MY KIA WHEN THIS ALL STARTED

Engine
Filed Mar 1, 2021138,844 milesNC

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE SHUDDERED MAKING IT DIFFICULT TO DRIVE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME AND THEN HAD THE VEHICLE TOWED TO GERRY WOOD CHRYSLER DODGE JEEP RAM (525 JAKE ALEXANDER BLVD S, SALISBURY, NC 28147) WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED. THE CONTACT STATED THAT THE SPARK PLUGS AND ENGINE COILS WERE REPLACED IN OCTOBER OF 2020 PRIOR TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,844.

Engine
Filed Mar 1, 2021100,000 milesOH

IT'S BEEN BURNING UP OIL WAY TOO FAST. IT STARTED WITH A TICKING COMING FROM THE MOTOR. I ADDED MORE OIL. AND THE TICKING GOT WORSE. THEN WHILE DRIVING DOWN THE HIGHWAY THERE WAS A LOUD POP. SOMETHING FELL OFF FROM THE BOTTOM OF THE CAR. IT STARTED SMOKING THEN JUST DIED ON ME. NOW I'M OUT A VEHICLE.

Engine
Filed Feb 27, 2021111,000 milesMO

I HAD MY CAR INTO THE DEALER FOR UNKNOWN OIL LOSS, THE CAR WAS NOT BURNING IT OR LEAKING. I WAS INFORMED BY THE DEALER THAT IT WAS AN ISSUE BUT THERE ARE NO RECALLS ON IT. THEY TOOK THE ENGINE APART AND TOOK PICTURES TO SUBMIT TO KIA FOR ADVICE. KIA REFUSED TO AUTHORIZE THEM TO FIX THE ENGINE. ON MY WAY HOME ON THE HIGHWAY WITH THE CAR THE ENGINE STARTED KNOCKING WHEN ACCELERATING, THE CAR LOST POWER AND THE ENGINE LIGHT CAME ON. THE CAR HAS ABOUT 111000 MILES AND IT'S BEEN SITTING FOR 2 YEARS NOW BECAUSE IT NEEDS THE ENGINE AND CATALYTIC CONVERTED REPLACED. I HAD TO BUY ANOTHER CAR TO DRIVE. I HAVE PERIODICALLY CALLED CAR TO SEE IF THEY WERE GOING TO DO A RECALL ON THE 2.0 ENGINE LIKE THEY DID FOR THE 1.6 BECAUSE THE 2.0 WAS DOING THE EXACT SAME THING. IT BEEN 2 YEARS AND FINALLY I GOT A RECALL LETTER THAT THEY NOW HAVE THE RECALL. I HAD MY CAR TOWED TO SUNTRUP KIA TO GET A NEW ENGINE. I WAS TOLD THAT THE KIA COMPUTERS HAD BEEN HACKED AND THEY COULD NOT GET APPROVAL TO FIX THE ENGINE. THEY HOPED IT WOULD BE UP NEXT WEEK. NEXT WEEK CAME AND THEY CALLED AND SAID THEY FIXED THE RECALLS. I ASKED IF THEY REPLACED THE ENGINE AND CATALYTIC CONVERTER THAT QUICK. THEY SAID NO MY CAR DID NOT FAIL SOME TEST THEY DID. I CALLED KIA TO GET THE ISSUE RESOLVED AND THEY ALSO TOLD ME THEY COULD NOT HELP ME BECAUSE THERE COMPUTER'S WERE DOWN AND HAD NO ETA ON WHEN THEY WOULD BE BACK UP. NOW I HAVE TO PAY TO HAVE MY CAR TOWED HOME AGAIN. SUNTRUP KIA RECOMMEND ME NOT TO DRIVE IT.

Engine
Filed Feb 22, 2021TX

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO CLASSIC KIA (3875 EASTEX FWY, BEAUMONT, TX 77706) HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE DUE TO AN INOPERABLE COMPUTER SYSTEM. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE COMPUTER SYSTEM WAS DOWN, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Feb 19, 2021WA

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V608000 (STEERING) AND 20V750000 (ENGINE). THE CONTACT STATED THAT SHE ATTEMPTED TO CONTACT JERRY SMITH KIA (101 N HILL BLVD, BURLINGTON, WA 98233) TO SCHEDULE THE RECALL REPAIR HOWEVER, THE LOCAL DEALER STATED THAT THE KIA CYBER SYSTEM WAS HACKED AND THE SYSTEM WAS DOWN. THE APPOINTMENT WAS NOT SCHEDULED NOR WAS THE VEHICLE REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER WHO VERIFIED THE DEALER INFORMATION. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Feb 18, 2021130,000 milesMI

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED TO STALL WITH AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ELHART KIA (870 CHICAGO DR, SUITE B, HOLLAND, MI 49423) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS 10,000 MILES OVER THE MILEAGE FOR THE REPAIR. THE FAILURE MILEAGE WAS 130,000.

Engine
Filed Feb 18, 2021CA

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT CALLED TROPHY KIA DOWNTOWN LOS ANGELES (1945 S FIGUEROA ST, LOS ANGELES, CA 90007) AND WAS INFORMED BY THE DEALER THAT THE SOFTWARE SYSTEM TO REPAIR THE RECALL WAS INOPERABLE. THE CONTACT CALLED ANOTHER UNKNOWN KIA DEALER AND WAS PROVIDED THE SAME INFORMATION. THE CONTACT WAS ADVISED TO CALL BACK IN MARCH TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Feb 17, 202194,000 milesOH

TL*THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO HALLEEN KIA (27932 LORAIN RD NORTH OLMSTED, OH 44070, (440) 777-2424) AND WAS INFORMED THAT THE SYSTEM WAS DOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Steering
Filed Feb 16, 2021116,000 milesFL

DRIVING DOWN THE HIGHWAY WENT TO MAKE A TURN AND THE STEERING WHEEL CAME LOOSE. I ALMOST LOST CONTROL AND CRASHED. THERE'S A LOUD CLICKING NOISE WHEN YOU TURN THE STEERING WHEEL

EngineFire
Filed Feb 16, 2021CA

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 20V750000 (ENGINE), AND SHE CONTACTED WESELOH KIA CARLSBAD (5335 PASEO DEL NORTE, CARLSBAD, CA 92008) WHOM INFORMED HER THAT ALL KIA DEALERS WERE CLOSED AND WOULD NOT BE ABLE TO SERVICE THE RECALL. THE CONTACT STATED UPON STARTING THE VEHICLE, THE ENGINE AND OIL WARNING LIGHTS ILLUMINATED AS WELL AS A BURNING ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Feb 9, 202198,000 milesFL

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND AS DESIGNED. ADDITIONAL, THERE WAS AN ABNORMAL SOUND COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE CONTACT TOOK THE VEHICLE TO GETTEL KIA OF BRADENTON (6423 14TH ST W, BRADENTON, FL 34207) TO BE DIAGNOSED. THE DEALER INFORMED THE CONTACT THAT THE FAILURE ON THE VEHICLE WAS NOT RELATED TO THE RECALL. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE MUFFLER. THE CONTACT DISAGREED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *JS

Engine
Filed Feb 3, 2021131,000 milesVA

LOST OF POWER . MOTER SHAKING . WHEN ACCELERATING CAR LOSES POWER . BURNING OIL

Engine
Filed Jan 30, 202190,000 milesKY

CHECKED MY OIL AND THE DIPSTICK WAS SHOWING NO OIL AT ALL, 2 QUARTS HAD BEEN ADDED 2 WEEKS PRIOR. NO SIGN OF AN OIL LEAK ANYWHERE. 2 DAYS LATER I STARTED THE VEHICLE AND IT WAS IDLING VERY HARD THEN DIED, I WAITED THEN STARTED IT BACK UP. THE ENGINE LIGHT CAME ON BUT IT DIDNT DIE AGAIN. IT HAS SINCE CONTINUED TO RUN VERY ROUGH. THIS STARTED AT ABOUT 90,000, OIL CONSUMPTION IS RIDICULOUS. THERE IS DEFINITELY A PROBLEM HERE, SO MANY PEOPLE ARE MAKING COMPLAINTS AS WELL!!

Engine
Filed Jan 27, 202194,000 milesIN

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS A LOUD KNOCKING SOUND COMING FROM ENGINE. THE CONTACT HAD TO FULLY DEPRESS THE BRAKE PEDAL FOR THE VEHICLE TO SLOW DOWN. THE CONTACT PULLED THE VEHICLE TO SIDE OF THE ROADWAY. THE CONTACT BECAME AWARE OF FLUIDS LEAKING FROM UNDERNEATH THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A ROD GOING THRU THE ENGINE BLOCK. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) FOR WHICH THE VIN WAS INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 94,000.

Engine
Filed Jan 26, 2021FL

AT 88K MILES CAR BEGINS TO DRIVE SLUGGISH CAUSING A ACCELERATION ISSUE. YOU CAN ALSO HEAR A WHISTLING SOUND FROM THE ENGINE WITH A FAINT KNOCKING SOUND. TOOK THE VEHICLE IN FOR INSPECTION AND IT WAS SAID TO BE THE CATALYTIC CONVERTER AND OR TRANSMISSION. BOTH WERE CHANGED AND VEHICLE IS STILL DRIVING SLUGGISH.

Engine
Filed Jan 26, 202181,000 milesOH

WHEN I HIT ABOUT 65K ON THE VEHICLE THE CHECK ENGINE LIGHT WOULD COME ON. EACH TIME THIS HAPPENS IT'S BECAUSE THERE IS NO OIL IN THE ENGINE. I ALSO NOTICE THE LIGHT COMES ON APPRX. 1K BEFORE THE CAR IS SCHEDULED FOR A OIL CHANGE? THERE IS NO WARNING THAT I AM LOW ON OIL UNTIL THE ENGINE LIGHT COMES ON. I'M AFRAID I'M HEADED FOR BIG TROUBLE WITH THIS ENGINE!

Engine
Filed Jan 26, 202172,000 milesAL

PROBLEM WITH THE ENGINE LIGHT COME ON. THEY TELL ME NOTHING IS WRONG WITH THE ENGINE LIGHT. ALSO I HAVE A PROBLEM WITH LOOSING OIL I DO NOT HAVE AN OIL LEAK. NO OIL NO WHERE. KIA SERVICE BEEN DOING A OIL TEST EVERY 2000 MILES THEY HAVE TO ADD OIL EVERY TIME. ONE DAY I WAS ON THE HIGHWAY THE OIL LIGHT CAME ON I STOPPED TO CHECK MY OIL LEVEL THE ENGINE WAS DRY WITH NO OIL. I HAD 600 MILE BEFORE A OIL CHANGE.

Engine
Filed Jan 21, 202192,300 milesNC

2015 KIA SOUL+ 2.0 ENGINE. PURCHASED IN 2017 WITH 24K MILES. BEGAN HAVING ISSUES WITH VEHICLE AT APPROXIMATELY 80K MILES. CAR BEGAN LOSING OIL AND I BEGAN HAVING OIL CONSUMPTION TEST DONE AT DEALERSHIP. CAR WAS LOSING 1 QUART OF OIL PER 1 K MILES. DEALERSHIP INFORMED ME THAT ALTHOUGH MAINTENANCE WAS DONE AS REQUIRED, THEY WOULD NOT REPLACE ENGINE OR HELP SINCE EXTENDED WARRENTY WAS EXPIRED. DRIVING TO WORK ONE MORNING, ENGINE LIGHT CAME ON. VEHICLE TOWED 65 MILES TO DEALERSHIP. UPDATED SENSOR CODE. REPLACED PVC VALVE. USING 5-30 OIL. STILL LOSING OIL.THIS MORNING, AT APPROX. 92,300, ENGINE LIGHT CAME ON AGAIN AS I WAS PULLING OUT OF MY DRIVEWAY. VERY FRUSTRATED WITH COSTS RELATED TO TOWING. VERY FRUSTRATED WITH KIA AND THE DEALERSHIP SINCE FROM MY RESEARCH, THIS IS A VERY REAL PROBLEM WITH THE 2.0 ENGINES. CAN'T AFFORD TO TRADE IN.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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