Page 11 of 19 · complaints 501–550 of 902

2015 Kia Soul complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Engine
Filed Jan 21, 202145,000 milesSC

MY 2015 KIA SOUL WAS OPERATING FINE UNTIL 1-7-2021. AT ABOUT 45 MPH THE OIL LIGHT CAME ON , THEN THE ENGINE LIGHT, THEN A POUNDING SOUND AND THEN THE ENGINE BLEW UP. I HAD IT TOWED TO MYRTLE BEACH KIA, THE DEALERSHIP WHERE I BOUGHT THE CAR. THEY SUBMITTED THE INCIDENT TO THEIR ENGINEERING DEPT. WHICH APPROVED A NEW ENGINE. ON 1-18-21 THE KIA SERVICE MAN CALLED TO SAY THAT THE NEW ENGINE HAS BEEN INSTALLED BUT THAT THE CAR DOESN'T RUN RIGHT. IT NEEDS A NEW FUEL PUMP AT A COST TO ME OF ABOUT $900. I TALKED WITH THE GENERAL MANAGER WHO CHECKED WITH THE SERVICE DEPT. AND HE SAID THAT THE WARRANTY ONLY COVERS THE DRIVE TRAIN, PLUS THEY FOUND NO EVIDENCE TO SHOW THAT THE FUEL PUMP WAS AFFECTED BY THE ENGINE INCIDENT. I PAID THE $896.40 FOR THE NEW FUEL PUMP AND PICKED UP THE CAR YESTERDAY. DOES THIS SOUND RIGHT? THE CAR RUNS FINE...THERE'S AN ENGINE INCIDENT WHICH IS COVERED BY THE WARRANTY OR THE RECALL...NOW I HAVE TO PAY $900 TO GET MY CAR BACK TO WHERE IT WAS???

Engine
Filed Jan 21, 2021CA

HAD KNOCK SOFT UPDATED. CHANGED PLUGS AT 82,000 MILES. PLUGS SHOW OIL BEING BURNED. OIL GOES LOW. NOW LEAK. OMG. RECALL THE 2.0 ENGINE. HAVE A 2015 AND 2016. BOTH HAVING SAME PROBLEMS

Engine
Filed Jan 19, 2021105,000 milesNC

CAR IS BURNING OIL AT A VERY RAPID RATE AND THE ENGINE IS MAKING NOISE WHEN IN IDLE. MECHANIC CHECKED THE COMPRESSION AND FOUND THAT THE PISTON RINGS ARE WEARING OUT AND WE NEED A NEW MOTOR. KIA WILL NOT WORK WITH US AT THE MOMENT, AND SAYS THERE IS NO EVIDENCE OF THE CAR BURNING OIL EVEN THOUGH WE'RE HAVING TO ADD OIL EVERY 500 MILES. WE ARE NOW STUCK MAKING PAYMENTS ON A CAR THAT IS NOT SAFE TO DRIVE FOR OUR FAMILY. WE FEEL THIS SHOULD BE INCLUDED IN THE MOST RECENT RECALL ON KIA'S.

Engine
Filed Jan 14, 2021137,000 milesID

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN THE VEHICLE BEGAN TO JERK FORCIBLY. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED INDEPENDENT MECHANIC AND WAS INFORMED THE ENGINE WAS NEEDING TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

Engine
Filed Jan 12, 2021100,000 milesAR

ARE 2015 KIA SOUL HAD CLOSE TO 100,000 MILES ON IT AND WE STARTED TO HAVE LOW LOSS OF OIL AND A LIGHT CLICKING SOUND. WE DID NOT THINK VERY MUCH OF THIS. THERE WAS NO OIL LEAKING AND SO SIGNS OF OIL BURNING THROUGH THE EXHAUST. WE CONTINUED TO CHECK OIL AND KEEP IT FULL BUT IT SEEMED TO BE RUNNING OUT FASTER THEN IT SHOULD. ONE WEEK AFTER PUTTING OIL IN IT WE WERE ON THE INTERSTATE AND LOSS POWER AND STARTED HEARING A LOUD KNOCKING. THE ENGINE IS DEAD AND NEEDS REPLACED. OUR CAR IS NOT UNDER RECALL AND WE STILL HAVE 10,000 DOLLARS LEFT TO PAY ON THE CAR. TO REPLACE THE CAR WITH A NEW ENGINE IS AROUND 5000 DOLLARS. WE HAVE NO CLUE WHAT TODO BUT AFTER RESEARCHING WE LEARNED THAT 2015 KIA SOUL 2.0L MOTORS ARE EXPENSIVE AND IN HIGH DEMAND.

Engine
Filed Jan 11, 2021123,947 milesIL

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE STALLED ON TWO SEPARATE OCCASION WHILE DRIVING 35 MPH. THE CONTACT ALSO STATED THAT WHILE AT A STOP LIGHT AND ATTEMPTING TO PROCEED WHILE MAKING A LEFT TURN, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SHE WAITED TEN MINUTE TO RESTART THE VEHICLE AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION WHEN THE VEHICLE WAS IN THE DRIVEWAY, THE VEHICLE WAS SHAKING AND MAKING A KNOCKING SOUND. THE CONTACT STATED THAT WHEN SHE RELEASED THE BRAKES, THE NOISE WOULD STOP BUT WHEN THE VEHICLE STATIONARY, THE SOUND RECURRED. THE CONTACT STATED THAT RECENTLY THE CHECK ENGINE WARNING LIGHT ILLUMINATED TWICE. THE VEHICLE WAS TOWED TO BERWYN KIA (7050 OGDEN AVE, BERWYN, IL 60402) WHERE THE REPAIR OF AN UNKNOWN RECALL WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 123,947.

Engine
Filed Jan 6, 2021120,000 milesCA

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPOT, THE ENGINE STARTED KNOCKING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TROPHY KIA OF CARSON (22020 RECREATION RD, CARSON, CA 90745, (424) 306-3311) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Engine
Filed Jan 5, 2021115,000 milesVA

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING SHE NOTICED THAT THE VEHICLE WAS NOT ACCELERATING ON THE HIGHWAY. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER JONES KIA (2001 BEL AIR RD, FALLSTON, MD 21047, (410) 877-1700). THE CHECK ENGINE LIGHT STARTED TO FLASH BEFORE THE VEHICLE WAS TOWED. THE DEALER DIAGNOSED THE ISSUE AND STATED THAT THE ENGINE HAD LOST ALL OF THE OIL AND CAUSED MAJOR ENGINE ROD BEARING DAMAGE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO REPLACED. THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM. THE MANUFACTURER STATED THAT THE DEALER WOULD BE CONTACTED. THE MANUFACTURER WOULD DETERMINE IF THE VEHICLE WAS INCLUDED IN AN UPCOMING RECALL AND DETERMINE IF FINANCIAL ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.

EngineCrash
Filed Jan 4, 202194,000 milesFL

TL* THE CONTACT'S WIFE OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE CONTACT TOOK HIS VEHICLE IN FOR A RECALL REPAIR. THE NHTSA CAMPAIGN NUMBER: 19V120000 ( ENGINE, ENGINE AND ENGINE COOLING) WAS COMPLETED AT THE DEALER HOLLYWOOD KIA 6011 PEMBROKE RD, HOLLYWOOD, FL 33023 (954) 967-5665 FOR THE ISSUE WITH THE CATALYTIC CONVERTER. THE ENGINE WAS ALSO DAMAGED BUT THE DEALER REFUSED TO REPLACE THE ENGINE BECAUSE THEY SAID THEY FOUND NO CODE INDICATING DAMAGE. THEY ALSO STATED THAT THE VEHICLE HAD A REBUILT TITLE EVENTHOUGH THE OWNER BOUGHT THE VEHICLE BRAND NEW. THE VEHICLE HAD BEEN INVOLVED IN A CRASH AND THE INSURANCE COMPANY DECLARED IT TOTALED. THERE WERE NO INJURIES AND AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SITE. THE VEHICLE WAS REAR ENDED WITH DAMAGE TO THE REAR BUMPERS AND TRUNK. THE CONTACT HAD TO SIGN OFF ON THE VEHICLE HAVING A REBUILT TITLE IN ORDER TO RECEIVE A SETTLEMENT CHECK TO REPAIR THE DAMAGES. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER. THE CONTACT STATED THAT THE RECALL INDICATED THAT THE ENGINE SHOULD BE REPLACED ALONG WITH THE REPAIRS TO THE CATALYTIC CONVERTER BUT THE DEALER REFUSED TO HONOR THE ENGINE DAMAGE PORTION OF THE RECALL. THE VEHICLE WAS UNREPAIRED. THE FAILURE MILEAGE WAS 94,000.

Engine
Filed Jan 3, 202165,000 milesIL

THE ENGINE DEVELOPED A ROD KNOCK.. NAPLETON KIA IN ELGIN, IL HAS SAID THERE IS NO RECALL FOR THIS VEHICLE. THE VEHICLE WAS CRUISING AT MEDIUM SPEED WHEN THE ENGINE KNOCK DEVELOPED. VERY NOTICEABLE WHEN REVVING THE ENGINE.

Fuel/Propulsion System
Filed Jan 2, 202125 milesWA

ENGINE ERROR CODE P050A, NO PERFORMANCE ISSUES EXCEPT REVVING TO 2500 RPM'S WHEN COLD CRANK START IN TEMPERATURES BELOW 50F. COLD AIR IDLE CONTROL SYSTEM. ERROR OCCURED ON THIRD MORNING OF HIGH REVVING. ALSO HAD BOTH OUTSTANDING RECALLS SERVICED INCLUDING HAVING A NEW CAT. CONVERTER INSTALLED 4 DAYS AGO (NO PERFORMANCE ISSUES WITH ANY OF THE RESOLVED RECALL PROBLEMS OR THE CURRENT ERROR CODE) DEALER COULD NOT PROVIDE ANY SOLUTION BUT IS AWARE OF NUMEROUS SOUL OWNERS 2014-2017 WHO HAVE THE SAME PROBLEM.

Engine
Filed Dec 31, 202047,000 milesIL

THE CAR BROKE DOWN WHILE DRIVING ON THE HIGHWAY. THE CAR BEGAN MAKING A LOUD NOISE AND BEGAN SHAKING AND THEN JUST SHUT DOWN. THE CAR WAS TOWED TO A LOCAL KIA DEALERSHIP. SERVICE REPRESENTATIVE DETERMINED THAT THERE WERE MULTIPLE HOLES IN THE ENGINE BLOCK AND DAMAGE TO THE CYLINDER HEAD. SERVICE DEPARTMENT REQUESTED AND RECEIVED AUTHORIZATION FOR SHORT BLOCK AND CYLINDER HEAD REPLACEMENT. KIA SOUL WAS JUST FIVE YEARS OLD, HAD FEWER THAN 50,000 ORIGINAL MILES ON THE ODOMETER, AND WAS MAINTAINED REGULARLY.

Engine
Filed Dec 30, 2020138,000 milesFL

MY 2015 KIA SOUL STALLS AND WON'T PASS 45 MPH I WAS AT THE TURNPIKE WHEN IT HAPPEN. I ALSO KNOW PEOPLE WITH THE SAME PROBLEM AND THAT THERE WAS A RECALL ON THE CATALYTIC CONVERTER. BUT WHEN I LOOK UP FOR MY CAR ITS SAYS I DON'T HAVE A RECALL. WHY ISN'T THERE A RECALL FOR THIS?

Engine
Filed Dec 28, 202079,218 milesWI

NO PRESSURE TO CYLINDER 2.

Engine
Filed Dec 28, 202098,000 milesTN

MY VEHICLE HAS BEEN HAVING ISSUES WITH THE ENGINE FOR MONTHS NOW. I HAVE HAD TO HAVE PARTS REPLACED THAT CLEARLY ARE RELATED TO THE ENGINE , CAN NOT DRIVE IT AFTER HAVING IT TOWED TO THE KIA DEALERSHIP . THEY CORRECTED TWO RECALLS , BUT DID NOT CHECK FOR PROBLEMS WITH MY ENGINE. THEY DID A DX TEST HOWEVER DID NOT DRIVE IT TO CLEARLY SEE IT STILL HAS SAME ISSUES AS WHEN I BROUGHT IT IN , BUT WORSE THAN BEFORE NOW. MY VEHICLE IS PART OF THE CAMPAIGN 20V750 WITH CODE SC200. MY VEHICLE IS ALSO BURNING OIL , TWO TIMES I WAS TOLD BY A MECHANIC THAT THEY ARE SURE IT HAS TO DO WITH ENGINE ISSUES. I CALLED THEM BACK AND ADDRESSED MY CONCERNS AFTER LEAVING WITH IT THE SAME PROBLEMS AS BEFORE AND WAS TREATED AS IF I WAS MAKING UP THE ISSUES I AM HAVING WITH THE VEHICLE . DUE TO I AM THE 2ND OWNER THEY DID NOT WANT TO USE MY WARRANTY I HAVE ON THE ENGINE TO REPAIR OR EVEN CHECK INTO THE ENGINE FOR PROBLEMS . NOW I AM HAVING TO WAIT UNTIL THE MANAGER COMES BACK TO WORK IN TWO DAYS TO GET A RESOLUTION, I CAN NOT AFFORD TO KEEP PAYING FOR TOW CHARGES FOR THE 2ND TIME.

Engine
Filed Dec 28, 2020125,000 milesAZ

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN JUNE OF 2019 UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED TO THE SIDE OF THE ROADWAY AND CALLED THE LOCAL DEALER PRESCOTT VALLEY KIA (5600 MARKET ST, PRESCOTT VALLEY, AZ 86314, (928) 759-5600) WHOM ADVISED HIM TO DRIVE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED AS A FAILED CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE DEALER OPENED AND CLOSED THE CASE SINCE THE VEHICLE HAD ALREADY BEEN SERVICED UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *DT*JB *BF*DT*JB*DT*JB*DT*JB*JB

Engine
Filed Dec 26, 2020122,090 milesNV

INTERNAL ENGINE NOISES, NO ENGINE CODES OR IDIOT LIGHTS OF ANY KIND.

Electrical System
Filed Dec 21, 202065,000 milesFL

WE HAD A RECALL SO WE BROUGHT OUR KIA SOUL 2015 TO BE REPAIRED. THEY HAD THE CAR FOR A MONTH . WHEN WE GOT THE CAR BACK IT WASN'T THE SAME ,THE ENGINE LIGHT CAME ON. WE CALLED THEM AGAIN THEY SAID IT WAS NORMAL AND OUR CAR WAS FINE. WE KEPT CALLING THEM THE IT WASN'T. WE WERE GOING TO NH FOR A FAMILY REUNION AND BRING HIS DAUGHTER BACK OO. THEY SAID THAT THEY NEEDED TO SEE THE CAR ONNLY WHEN THE LIGHT WAS ON, IT ALWAYS CAME ON AT ODD TIMES. BUT THEY ASSISTED IT WAS FINE TO GO UP NORTH, WELL WHEN WE HIT MASS. THE CAR BLEW IT'S ENGINE. THEY RIED TO SAY WE HAD NO OIL IN IN, MY HUSBAND CHANGED THE OIL BEFORE WELEFT AND EVERYTHING THAT THE RECALL SAID WOULD HAPPEN DID HAPPEN. . THE CAR WAS LEFT IN MASS AT TEWKSBURY KIA AND KIA WOULD NOT FIT THE BILL. SO WE HAVE NO CAR SINCE WE WERE IN FINANCIAL STRESS. I HAVE NO CAR THEY CAME AND TOOK FROM US. AND I STILL HAVE TO PAY EVEN THOUGH I HAD THE INSURANCE WERE SOMETHING HAPPEN IT GET PAID OFF. SO ON A MAIN HIGHWAY OUR CAR DIED IN THE FLOW OF TRAFFIC THE SCARCEST THING IN THE WORLD. HAD TO GET A HOTEL, RENTAL LOSS OF WORK AND HAD TO DEPEND ON NEIGHBORS FOR A RIDE TO WORK, I LOVED OUR CAR. BRYAN KIA IN LEESBURG FL DIDN'T DO US RIGHT OR KIA WE DID OUR PART THEY DIDN'T , I HAVE THE REPAIR BILLS AT HOME, AT WORK JUST FOUND THIS SITE. PLEASE HELP US

Fuel/Propulsion System
Filed Dec 18, 202032,000 milesOR

ENGINE WARNING LIGHT KEEPS COMING ON CAUSED BY ENGINE CODE P050A TOLD BY AUTO SHOP WHERE PURCHASED AND KIA MOTORS THAT THERE IS NO FIX AT THIS TIME VEHICLE HAS BEEN TO SHOP MULTIPLE TIMES FOR THIS ISSUE PROBLEM STARTED AT APPROX. 32000 MILES CURRENT MILES 33067 DEALER SAID OK TO DRIVE BUT WONT PUT IN WRITING BESIDES ALLINFO I COULD OBTAIN SAID THIS ISSUE SHOULD BE TREATED AS SERIOUS.ONGOING PROBLEM FOR 6 MOS NOW .KIA REP INFORMED ME KIA HAS BEEN AWARE OF PROBLEM SINCE APRIL 2019 AS OF YET NOFIX WHICH LEAVES ME WITH AN UNFIXABLE AND UNDRIVABLE VEHICLE.NOT A HAPPY CAMPER OLDER VEHICLES APPEAR TO HAVE HAD SAME PROBLEM

Engine
Filed Dec 16, 202060,000 milesNC

THERE ARE NO OIL LEAKS BUT THE OIL KEPT MEASURING LOW. NOW THERE IS THIS METAL ON METAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS IN MOTION AT THE TIME THE METAL SOUND WAS NOTICED.

Engine
Filed Dec 15, 202090,000 milesOK

AFTER OIL CHANGE MY ENGINE WILL BURN ALL OF ITS OIL UP WITHIN 2000 MILES WITHOUT ANY CHECK ENGINE LIGHT, WARNINGS OR LEAKS. THIS OCCURS WHEN VEHICLE IS IN MOTION. THIS CAN RESULT IN ENGINE LOCK UP CAUSING INCIDENT. I BEGAN NOTICING THIS ISSUE IN JUNE OF 2019 AND WAS NOT SURE IF THE OIL FILTER HAD BECOME LOOSE OR WHAT? I DID GET UNDER THE VEHICLE AND INSPECT FOR LEAKS TO FIND NONE. SINCE SEVERAL OIL CHANGES LEADING UP TO NOW THE VEHICLE CONTINUES TO BURN ALL OIL WITHIN 2000 MILES BEFORE NXT OIL CHANGE. I WAS ALSO SURE TO CHECK ENGINE OIL AFTER EACH CHANGE TO BE SURE ENGINE OIL WAS IN FACT FULL.

EngineFire
Filed Dec 14, 2020115,000 milesIN

TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. SOON AFTER THE STALL, THE CONTACT NOTICED THAT A WHITE SMOKE BEGAN TO EMIT FROM VEHICLE. SHE IMMEDIATELY EXITED THE VEHICLE AS THE ENGINE SOON CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED AT THE SCENE. NO INJURIES WERE REPORTED DUE THE FAILURE. DUE TO THE FIRE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE YET TO BE MADE AWARE OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V750000(ENGINE) WHICH SHE LINKED TO HER FAILURE; HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Engine
Filed Dec 14, 202098,000 milesWV

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING 35 MPH, THE ENGINE EXPERIENCED A MISFIRE AND THE VEHICLE LOSS MOTIVE POWER. THE CHECK ENGINE WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TAKEN TO BRUCE WALTERS FORD LINCOLN KIA (302 S MAYO TRAIL, PIKEVILLE, KY 41501, (606) 444-2200 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN OIL LEAK ON THE OIL PAN COVER. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SPARK PLUGS AND IGNITION COILS NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

Engine
Filed Dec 11, 202077,000 milesCA

I WAS DRIVING ON A ONE LANE ROAD INCLINING WHEN LOUD NOISE STARTED COMING FROM THE ENGINE. WHEN I FOUND A SAFE PLACE TO PULL OVER, AS I PULLED OVER, THE ENGINE MALFUNCTION LIGHT ELIMINATED SOLID. I HAD THE CAR TOWED TO MY MECHANIC WHO TOLD ME I NEEDED A NEW ENGINE. I THEN TOWED IT TO KIA, AND WAS TOLD BY KIA THAT THE ENGINE THREW A ROD. WAS TOLD THAT THERE WAS SO MUCH METAL SHAVINGS IN THE OIL PAN, THE PAN WAS REPLACED. THERE WAS NO OIL ON THE DIPSTICK AT BREAKDOWN. KIA TOLD ME IT WAS BECAUSE ALL THE OIL HAD BURNT UP. 30 DAYS PRIOR TO BREAKDOWN I HAD A SOFTWARE UPDATE DONE TO THE EUI, WHICH UPDATE WAS TO ALERT PRIOR TO ROD END BEARING FAILURE. I PROVIDED ALL OIL MAINTENANCE RECORDS TO KIA AND THEY REPLACED MY ENGINE FREE OF CHARGE. IT TOOK 6 WEEKS TO COMPLETE..

Engine
Filed Dec 10, 202085,000 milesVA

DRIVING ON A CITY STREET AND CAR ENGINE LIGHT BEGAN TO FLASH RAPIDLY THEN MY CAR STARTED JERKING AND HESITATING WHEN COMING TO A STOP

Engine
Filed Dec 10, 2020100,000 milesGA

WHEN I GO TO COME TO A STOP AT A STOP LIGHT OR STOP SIGH, SOMETIMES THE ENGINE WILL STALL OUT AND ALL POWER IS LOST. THE HAVE TO TURN THE CAR OFF COMPLETELY AND RESTART IT. THEN IT DRIVES FINE AGAIN UNTIL I COME TO ANOTHER STOP. IT DOESN'T HAPPEN ALL THE TIME BUT IT HAPPENS ALOT.

Engine
Filed Dec 9, 202070,000 milesMD

IIN AUGUST WHILE DRIVING, MY OIL LIGHT FLASHED BRIEFLY AND THEN WENT OUT. WHEN I PULLED INTO MY DRIVEWAY I CHECKED MY OIL AND THERE WAS BARELY ANY OIL IN THE CAR. BASED ON MY MILLAGE I WAS NOT YET DO FOR AN OIL CHANGE AND HAD NOT SEEN ANY INDICATION THAT I WAS LEAKING OIL ( NOT SPOTS IN DRIVEWAY) I ADDED OIL AND TOOK THE CAR TO THE DEALERSHIP WHO DID AN OIL CHANGE AND BEGAN OIL CONSUMPTION TESTS. ENGINE IS MAKING A KNOCKING NOISE CONSTANTLY AND RATTLING NOISE WHEN DECELERATING.OIL IS NOT LEAKING ON GROUND BUT CAR IS CONSISTENTLY LOSING OIL. IDLES ROUGH. I HAVE ALREADY COMPLETED 3 OIL CONSUMPTION TESTS WITH KIA DEALER WHO STATED THAT THERE IS A KNOWN ISSUE WITH THE 3RD CYLINDER ROD BEARING IN THESE ENGINES, JUST WAITING FOR MY DIAGNOSTIC APPOINTMENT.

Unknown or Other
Filed Dec 8, 202060,000 milesTN

DRIVING ~75MPH DOWN THE HIGHWAY WHEN MY PANORAMIC SUNROOF RANDOMLY EXPLODED OUTWARDS. SMALL PIECES OF GLASS THEN FELL ON MYSELF, MY WIFE, AND OUR TWO KITTENS. THERE WAS NO APPARENT CAUSE. THERE WERE NO OTHER VEHICLES CLOSE BY. I HAD TO FILE AN INSURANCE CLAIM AND PAY MY $250 DEDUCTIBLE.

Engine
Filed Dec 8, 202094,000 milesPA

CHECK ENGINE LIGHT CAME ON WHEN I FIRST GOT IN THE CAR WENT TO A MECHANIC THE CODE SAID IT WAS AN OXYGEN SENSOR SWITCH WISH I HAD CHANGED LAST YEAR AND THEY RECALL AT THE KIA DEALER AFTER ABOUT TWO DAYS THE LIGHT WENT BACK OFF AGAIN WAS OFF FOR ABOUT A WEEK CAME BACK ON AGAIN WENT BACK TO MECHANIC SAID IT WAS THE SAME CODE AGAIN THE LIGHT WENT OUT HE TOLD ME MAYBE IT WAS BAD GAS IN THE CAR CAR ENGINE LIGHT CAME BACK ON ABOUT TWO WEEKS LATER I WENT TO KIA PAID $90 FOR DIAGNOSTIC THEY SAID IT WAS THE CATALYTIC CONVERTER $1,500 JOB I ASKED THEM IF IT WAS PART OF THE OXYGEN SENSOR RECALL THEY SAID NO AND THEY SAID IT WASN'T COVERED UNDER MY HUNDRED THOUSAND MILE GUARANTEE I WENT TO A PRIVATE MECHANIC TO HAVE IT REPAIRED FOR $1,000 AND THE CHECK ENGINE LIGHT CAME BACK ON A WEEK LATER HE PUT IN A BRAND NEW CATALYTIC CONVERTER FROM KIA I DON'T KNOW WHAT TO DO ANYMORE BECAUSE I LOVE THE CAR BUT I CANNOT SPARE THIS EXPENSE AND I'M AFRAID IF IT WILL CATCH FIRE OR DIE WHILE I'M DRIVING

Engine
Filed Dec 8, 2020OK

IT GAVE ME A CODE OF P1326KNOCK SENSOR CHECK ENGINE LIGHT IS FLASHING

Engine
Filed Dec 7, 2020OH

MY VEHICLE KEEPS RUNNING OUT OF OIL AND THERE'S A KNOCKING/RATTLING NOISE. THE NOISE CAN BE HEARD WHILE DRIVING. I TAKE IT TO THE CAR SHOP AND THERE'S NO OIL IN THE CAR.

Engine
Filed Dec 6, 202089,000 milesTN

THE ENGINE STARTED MAKING A KNOCKING NOISE THEN THREW A ROD THROUGH THE BLOCK AT 89K MILES I HAD TO HAVE THE ENGINE REPLACED

Engine
Filed Dec 4, 2020110,545 milesOH

THE CATALYTIC CONVERTER PLUGGED AND THE OIL PRESSURE SENSOR LIGHT IS BLINKING

Electrical System
Filed Dec 4, 202067,640 milesCA

WHILE DRIVING AT NIGHT ON THE STREET AND ON THE FREEWAY, THE HEADLIGHTS BEGUN TO FLICKER ON AND OFF WHEN USING THE TURN SIGNAL, AND WILL TURN OFF COMPLETELY FOR A FEW SECONDS THEN TURN BACK ON. ALSO, THE HEADLIGHTS WILL RANDOMLY FLICKER. I REPLACED THE HEADLIGHT BULBS BUT IT DID NOT RESOLVE THE ISSUE.

Engine
Filed Nov 27, 202058,000 milesWV

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 65 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT INSPECTED THE ENGINE AND FOUND METAL SHAVINGS INSIDE THE ENGINE COMPARTMENT DUE TO A BROKEN CONNECTING ROD. OIL HAD ALSO LEAKED ALL OVER THE ENGINE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT THEN TOWED THE VEHICLE TO DUTCH MILLER KIA OF BARBOURSVILLE (6400 US-60, BARBOURSVILLE, WV 25504) WHERE HE WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED THE SAME INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

EngineFire
Filed Nov 13, 202057,000 milesTN

TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SEVERAL WARNING LIGHTS ILLUMINATED AS SHE HAD ATTEMPTED TO MERGE OFF TO THE SIDE OF THE ROAD. ONCE SHE PULLED OVER, SHE SAW SMOKE EMITTING FROM THE ENGINE OF THE VEHICLE. SECONDS LATER, A FLAME BEGAN TO IGNITE WITHIN THE ENGINE, THEREFORE, THE CONTACT AND HER HUSBAND IMMEDIATELY EXITED THE VEHICLE. A STATE TROOPER INITIALLY ARRIVED AT THE SCENE AND ATTEMPTED TO EXTINGUISH THE FIRE WITH HIS EXTINGUISHER; HOWEVER, THE FLAMES GREW QUICKLY WHICH RENDERED THE EXTINGUISHER INEFFECTIVE. THE FIRE DEPARTMENT EVENTUALLY ARRIVED AT THE SCENE AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT WAS UNCERTAIN IF A FIRE OR A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REQUESTED THE SERVICE HISTORY ON THE VEHICLE. THE CONTACT THEN REACHED OUT TO MATHEWS NISSAN SERVICE(185 HIGHWAY 76 SERVICE BAY ENTRANCE, CLARKSVILLE, TN 37043), WHERE SHE PURCHASED THE VEHICLE, AND THEY WERE ONLY ABLE TO PROVIDE HER RECORDS FROM WHEN THEY CAME INTO POSSESSION OF THE VEHICLE. DUE TO THE LACK OF INFORMATION, THE FAILURE WAS NEVER INVESTIGATED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Service Brakes
Filed Nov 11, 2020830,000 milesOH

I HAVE A 2015 KIA SOUL THAT IS LESS THAN 5 YEARS OLD WITH 83000. MILLS ON IT AND THE BREAKS LINES RUSTED OUT WITCH CAUSED A COMPLETE BREAK FRAILER . I WAS EXITING OFF A FREEWAY OFF RAMP AND WENT TO USE THE BREAKS ON THE VEHICLE AND THEY WENT COMPLETELY OUT . I WAS FORTINET THAT THERE WERE NO CARS IN FRONT OF ME OR IN THE INTERSECTION AS I WENT THRU IT. I FILED A COMPLAINT WITH KIA , CASE # 13860668 .I FEEL A CAR THAT IS LESS THAN 5 YEARS SHOULD NOT HAVE THIS PROBLEM

Structure › BodyFire
Filed Nov 11, 202070,000 milesOH

I WAS DRIVING HOME ON THE HIGHWAY FROM DINNER WITH MY FIANCE AND SON WHO'S 10 YEARS OLD DOING ABOUT 65. THE ENGINE FELT LIKE IT WAS STUTTERING SHAKING AND I LOOKED AT MY DASH BOARD AND ALL MY LIGHTS WERE BLINKING. I PULLED OFF THE HIGHWAY AND STARTED TO SMELL SOMETHING BURNING. I GOT OUT AND LOOKED UNDER THE HOOD AND IT WAS ON FIRE. I TOOK OUR SODAS FROM THE CAR FROM THE RESTAURANT TO TRY N PUT IT OUT BUT IT DIDN'T HELP SO I TOLD BOTH MY FIANCE AND SON TO GET OUT OF THE CAR AND WE GOT AWAY FROM IT SO WE DIDN'T GET INJURED AND ALL WE COULD DO IS STAND THERE AND WATCH IT BURN.

Engine
Filed Nov 10, 202088,000 milesCO

ON NOV 3RD 2020 I WAS WAITING TO MAKE A LEFT TURN ACROSS A ROAD WITH TWO WAY TRAFFIC. I ACCELERATED THROUGH THE TURN IN ORDER TO GET IN FRONT OF ANY ONCOMING VEHICLES. AS SOON AS I DID THIS I NOTICED MY CAR HAD TROUBLE GAINING SPEED AND FELT OFF. I CONTINUED TO DRIVE AND REALIZED I COULD NOT ACCELERATE PROPERLY AND MY ENGINE WAS MAKING A TERRIBLE KNOCKING NOISE. I DROVE TO WORK AND HOPED IF I LET IT SIT DURING MY SHIFT MAYBE IT WOULD BE BETTER IN THE MORNING (I WORK OVERNIGHT SO THIS HAPPENED IN THE EVENING). AFTER WORK MY CAR WAS STILL MAKING THE SAME NOISE SO I TOOK IT TO MEINEKE WHERE I NORMALLY GET MY OIL CHANGED. THEY DID THE DIAGNOSTIC AND CALLED TO TELL ME I BARELY HAD ANY OIL AND I NEEDED A NEW ENGINE. AT FIRST THEY TRIED TO TELL ME IF WAS MY DOING BUT AFTER SOME RESEARCH I HAVE COME ACROSS THIS THREAD WHERE ALMOST EVERYONE IS HAVING THE SAME PROBLEM I DO HAVE THE 2.0L ENGINE ON MY 2015 KIA SOUL THAT I PURCHASED IN 2016. CURRENTLY I AM AT AROUND 88,000 MILES WHICH SEEMS TO BE A COMMON THEME. UNFORTUNATELY AFTER TAKING IT TO KIA I WAS INFORMED THEY WOULD NOT COVER IT EVEN THOUGH THEY HAD EXTENDED THE WARRANTY FOR SOMETHING SIMILAR TO THIS ISSUE. THIS IS BECAUSE SOMEONE LEASED THE VEHICLE BEFORE I PURCHASED IT AND SO I AM CONSIDERED THE SECOND OWNER AND I DO NOT GET THE SAME WARRANTY. TRYING TO FIGURE OUT A MEANS TO FIX MY VEHICLE. I DID BUY OTHER COVERAGE WHEN MY VEHICLE WAS PURCHASED THAT MAY HELP BUT IF NOT I AM STUCK FOOTING OVER $5,000 IN REPAIRS.

Engine
Filed Nov 5, 202092,000 milesMD

TWO WEEKS AFTER RECEIVING A LETTER FROM KIA MOTORS THAT THE EXPECTATIONS OF OIL MAINTENANCE HAS CHANGED FROM WHAT IT WAS WHEN I ORIGINALLY PURCHASED MY VEHICLE. I NOTICE THAT MY CAR BURNED OIL QUICKLY AND EVEN ACCUSED THE DEALER OF NOT PUTTING ENOUGH OIL IN MY VEHICLE AT OIL CHANGE INTERVALS BUT I NEVER SEEN OIL LEAKS ON MY DRIVE WAY. WHILE DRIVING, MY VEHICLE SUDDENLY WOULD NOT ACCELERATE IN MID TRAFFIC. TOOK TO THE DEALER AND MY CATALYTIC CONVERTER NEEDS TO BE REPLACED. COME TO FIND OUT THAT THE OIL THAT I THOUGHT WAS BURING WAS ACTUALLY GETTING INTO MY CAT. CONVERTER WHICH CAUSED THE DAMAGE. MY VEHICLE HAS LESS THAN 100K MILES. REPORTED TO THE KIA CONSUMER ASSISTANCE FOR RECALL AND AFTER 4 WEEKS OF GOING BACK AND FORTH WITH THEM ON CLAIM NUMBER 13810354, THEIR RESPONSE WAS THAT THEY COULD NOT REACH ME AND DENIED MY CLAIM. I HAVE ACTUAL DATES AND TIME THAT I HAVE CALLED AND REACHED OUT TO THEM TO GET A ASSISTANCE. I WAS CONSTANTLY TOLD THAT THEY COULD NOT REACH THEIR DPSM AND ECR TO GET APPROVAL. MY CASE WAS CLOSED. I FIND OUT THAT OTHER OWNERS ARE HAVING A SIMILAR PROBLEM WITH THEIR KIA SOULS. PLEASE HELP. THIS APPEARS TO BE A MANUFACTURE DEFECT CAUSING THE OIL TO BURN AND DESTROYING THE CATALYTIC CONVERTER IN THESE VEHICLES. MY VEHICLE HAS BEEN AT THE BOWIE KIA MOTORS SERVICE STATION FOR 4 WEEKS WHILE I WAS WAITING ON A RESPONSE FROM KIA CONSUMER ASSISTANCE. CALLED KIA CONSUMER ASSISTANCE TODAY AND WAS TOLD OF THE DENIAL FOR REPAIR ASSISTANCE.

Engine
Filed Nov 3, 202098,900 milesWA

DRIVING STOPPED AT A LIGHT. CAR DIED AT LIGHT. TRIED TO START WOULD NOT START. PUSHED IT OUT OF THE INTERSECTION. SOMEONE STOPPED TO GIVE ME A JUMP. AFTER GETTING A JUMP A LOUD KNOCKING NOISE WAS COMING FROM THE ENGINE. SO I TURNED IT OFF AND HAD IT TOWED. AT THE TIME IT DIED IT WAS RUNNING FINE. NO NOISES NO LIGHTS, NO INDICATION FOR WHY THIS OCCURED. TOWED IT TO KIA AND A WEEK LATER THEY SAID IT NEEDED AND ENGINE. AFTER LOOKS NG INTO IT WE FOUND OUT 2015 KIA SOULS HAD RECALLS FOR THE SAME TYPE OF ISSUE. WE WERE TOLD OUR VIN WASN'T COVERED UNDER THE RECALL. BUT IT DISPLAYS THE SAME ISSUES FOR RECALL. THE CAR HAS LESS THAN 100,000 MILES?

EngineFire
Filed Oct 29, 202080,000 milesCO

I WAS DRIVING DOWN A COLORADO HIGHWAY WITH MY FAMILY WHEN MY CAR STARTED TO SMOKE. ONCE WE PULLED OVER THE CAR BEGAN TO SMOKE EVEN MORE, AFTER A FEW MINUTES THE FRONT PART UNDER THE HOOD CAUGHT ON FIRE. WE HAD TO QUICKLY EXIT AS THE CAR IMMEDIATELY WAS ENGULFED INTO FLAMES.

Steering
Filed Oct 28, 202070,000 milesMO

DRIVING ON HIGHWAY 70 AND NOTICED THAT MY TIRE WAS GETTING LOW. I GOT OFF THE HIGHWAY JUST IN TIME. THE TIRE SHOP. AT 9550 ST CHARLES ROCK RD, BRECKENRIDGE HILLS, MO 63114 AT 5PM. THE TWO YOUNG MEN CAME OUT LAUGHING AND ONE CHANGED MY TIRE. LEFT THE SHOP AND 30 MINS LATER MY TIRE WAS ON FLAT. CAME BACK THE NEXT MORNING. YOUNG MAN SAID HE'LL FIX IT. HE DIDN'T GIVE ME ANOTHER BUT STATED A NAIL WAS IN IT. HE THINK I'M STUPID. HE KNOW HE SOLD ME A BAD TIRE WITH THE NAIL IN IT ALREADY. HE PAINTED THE TIRE THEN PUT IT BACK ON MY CAR. I WAS SUSPICIOUS ABOUT THE PAINT AND PAINT BRUSH. LEFT THE SHOP AND WENT HOME. ON MY WAY TO WORK THE SAME DAY ALMOST HAD TWO ACCIDENTS. TIRE WAS HARD TO STEER AND THE WHEEL DIDN'T TURN. I WAS SCARED TO DEATH. I COULD OF LOST MY LIFE 😔. . PEOPLE NEED GOOD USED TIRES. FINALLY I WENT TO CAR X AND THEY TOOK CARE OF MY PROBLEM AND I FELT SAFE TO DRIVE AGAIN.

Engine
Filed Oct 25, 202084,720 milesPA

SUDDEN ENGINE FAILURE WITHOUT ANY WARNING LIGHTS COMING ON. NO SLOW DOWN OR APPARENT PROBLEMS. SUDDEN ENGINE FAILURE IN THE MIDDLE OF TRAFFIC IN PITTSBURGH AREA CAUSING A TRAFFIC HAZARD. VEHICLE WAS IN MOTION ON A STREET. FOUND OUT THIS IS THE NUMBER ONE REPORTED PROBLEM WITH THIS VEHICLE. ALSO ISSUES WITH THE KIA SORENTO ENGINE. SAME PROBLEM? RECALL WAS ISSUED FOR SORENTO. I FEEL THIS PROBLEM SHOULD BE REPAIRED BY KIA. THIS IS A ROAD HAZARD WHEN VEHICLE STOPS IN MIDDLE OF TRAFFIC WITH NO WARNING.

Engine
Filed Oct 23, 2020116,000 milesNC

ENGINE BEGAN MAKING KNOCKING NOISE. CHECKED OIL LEVEL AND NO OIL WAS SHOWING ON THE DIPSTICK. HAD TO ADD 2.5 QUARTS OF OIL AND CONTINUED TO ADD AROUND 1 QUART OF OIL EVERY 1,000 MILES. BEGAN TO NOTICE LOSS OF POWER/ACCELERATION AND GAS MILEAGE. TOOK VEHICLE IN TO HAVE SPARK PLUGS AND FUEL SYSTEM CLEANED. THIS DID NOT RESOLVE THE ISSUE. TOOK THE CAR IN AGAIN AND THEY TOLD ME THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. REPLACEMENT HAS RESOLVED POWER ISSUES IN THE 3000 MILES I HAVE DRIVEN SINCE REPLACEMENT, BUT IS STILL USING OIL AT A HIGH RATE. CHECKED THE NHTSA WEBSITE AND NOTICED MANY OTHER OWNERS REPORTING THE SAME ISSUES. RECEIVED A NOTICE FROM KIA OVER THE SUMMER TO NOT GOT LONGER THAN 3750 MILES BETWEEN OIL CHANGES, SO KIA MUST KNOW THERE IS AN ISSUE WITH THE ENGINE. HOPEFULLY THEY WILL ISSUE A RECALL AS THEY HAVE DONE WITH THE 1.6L ENGINE.

Electrical System
Filed Oct 22, 202045,000 milesMD

FOR OVER A YEAR, I'VE HAD THE ENGINE LIGHT ILLUMINATE A DOZEN TIMES AND EVERYTIME I'VE HAD TO VISIT MY DEALERSHIP TO HAVE THE SYSTEM SCANNED AND ALWAYS REPORTS ERROR CODE: P050A. I'VE BEEN TOLD BY THE SHOP THAT KIA IS AWARE OF THE ISSUE AND NO FIX IS AVAILABLE AT THIS TIME. HAVING TO CONSTANTLY GO BACK TO THE DEALERSHIP SHOP FOR AN ERROR ON KIAS PART IS REDICULOUS AND HAS COST WAY TOO MUCH OF MY TIME AND ADDED MILEAGE. A YEAR OF THE SAME STORY, "AWAITING A FIX" AND NO UPDATES, TIMETABLE OR SIGN THAT KIA ACTUALLY CARES AND IS WORKING ON A RESOLUTION. NOT SURE WHAT THEIR ENGINEERS DO ALL DAY BUT THIS IS REDICULOUS.

Engine
Filed Oct 20, 2020105,000 milesTX

VEHICLE NEVER DISPLAYED A NEED TO CHECK OIL, DESPITE HAVING REGULAR OIL CHANGES AND BEING UNDER THE MILEAGE RECOMMENDED FOR NEXT OIL CHANGE. WHILE DRIVING ON HIGHWAY THE ENGINE SUDDENLY STOPPED WITH NO SMOKE OR OVERHEATING. MECHANICS THINK IT WAS DUE TO NO OIL.

Engine
Filed Oct 20, 202065,000 milesVA

VEHICLE HAS 65,000 MILES ON IT, HAS BEEN SERVICE REGULARLY ACCORDING TO MANUFACTURER RECOMMENDATIONS. NOTICED TICKING NOISE IN ENGINE JUST PRIOR TO MOST RECENT OIL CHANGE. REPAIR FACILITY NOTED THERE WAS LESS THAN 1 QUART OF OIL IN ENGINE. NO VISIBLE OIL LEAKS. NO OIL TEMP LIGHT INDICATOR. NO ENGINE HI TEMP INDICATED. ENGINE IS BURNING APPROX .75 QUARTS OF OIL PER 1000 MILES.

Unknown or Other
Filed Oct 15, 202030,000 milesMS

WHEN USING CRUISE CONTROL, CAR WILL RANDOMLY SPEED UP OR SLOW DOWN AND GET VERY LOUD AND ALSO JERK FORWARD. IT WILL ALSO OCCASIONALLY JERK FORWARD OR BACKWARDS WHILE DRIVING NORMALLY.

Exterior Lighting
Filed Oct 13, 2020140,000 milesFL

MY HEADLIGHTS HAVE BEGUN TO FLICKER ON AND OFF WHILE I AM DRIVING. SOMETIMES THEY DO NOT TURN ON AT ALL. THIS RESULTS IN ME DRIVING FOR ANYWHERE BETWEEN 1 SECOND AND 15 SECONDS AT NIGHT WITHOUT LIGHTING. THE LIGHTS ARE DISTURBED WHEN I TRY TO USE MY BRIGHTS OR TURN SIGNAL. THE DOCUMENTATION IS TAKEN WHILE PARKED IN MY DRIVEWAY BECAUSE I FEEL UNSAFE DRIVING AT NIGHT NOW WITH UNRELIABLE HEADLIGHTS. FROM AN INTERNET SEARCH I CAN SEE THAT MANY OTHER KIA OWNERS ARE HAVING THE SAME ISSUE.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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