2014 Kia Soul complaints

ENGINE TICKING LOUDLY AFTER 109,000 MILES. DEALERSHIP INFORMED ME ENGINE NEEDED TO BE REBUILT, HOWEVER, CAR WAS NO LONGER UNDER WARRANTY. DEALERSHIP QUOTED $6,000 TO REBUILD ENGINE WHICH AS THE CARS VALUE. THE TICKING BEGAN UNDER NORMAL DRIVING AND OIL CHANGES WERE PERFORMED IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL, ROUGH NOISE AND STALLED. THE NOISE WAS A DISTRACTION WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOTION KIA (379 US-46, HACKETTSTOWN, NJ 07840, (855) 845-1002) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED COMPLETELY AND THE CONTACT NEEDED TO COME RETRIEVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,000.

OUR KIA SOUL HAS 65000 MILES ON IT AND THE OIL HAS BEEN CHANGED REGULARLY, DID AN OIL CHANGE LAST WEEK AND WAS MISSING 3 QUARTS OF OIL AND FOUND METAL SHAVINGS IN THE OIL PAN. THE ENGINE LIGHT IS ON AND ENGINE KNOCKING. TOOK TO KIA AND SAID THERE IS A GDI FAILURE AND NEEDS A MOTOR AND THEY WILL NOT REPLACE UNDER WARRANTY. CAR HAS BEE VERY WELL CARED FOR AN NOT ABUSED. SYMPTOMS MATCH RELATED PROBLEMS ON KIAS SOULD WITH 1.6 LITER.

I AM WRITING IN REGARDS TO A PREVIOUS COMPLAINT I FILED EARLIER. I WAS NEVER NOTIFIED BY THE KIA COMPANY ABOUT A RECENT RECALL ON 2014 KIA SOUL HATCHBACKS. THE RECALL FOR FAULTY CATALYTIC CONVERTERS WHICH CAN LEAD TO ENGINE DAMAGE IS WHAT IS STATED UNDER THE ADVISORY. WHEN MY KIA SOUL WAS LOOKED AT BY A LOCAL KIA DEALERSHIP IT WAS FOUND THAT THE ENGINE NEEDED TO BE REPLACED. THE REPAIRS FELL UNDER THE RECALL AT NO COST TO ME. I'M RELIEVED IT'S BEING TAKEN CARE OF, BUT DISAPPOINTED WITH KIA'S CUSTOMERS SERVICE. MY CONCERNS ARE ABOUT SAFETY. KIA NEEDS TO KNOW THAT THE KIA SOUL HATCHBACK + IS AFFECTED BY THE RECALL AND THEY NEED TO NOTIFY THEIR CUSTOMERS TO PREVENT WHAT HAPPENED TO ME.

HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT. FIRST NOTICED AROUND AUGUST 22, 2019, BUT WE RARELY DRIVE AT NIGHT. BLINK OFF AND THEN BACK ON. NOT CONNECTED WITH ANY DRIVING CONDITIONS LIKE BUMPS OR TURNS. HAPPENS ON INTERSTATE AT INTERSTATE SPEED AND TWO LANE BACK ROADS AT LOW SPEEDS. HAPPENS IN STOP AND GO TRAFFIC. DASH LIGHTS STAY ON. HAPPENS ON LOW OR HIGH BEAMS. UNKNOWN IF DRIVING LIGHTS ARE AFFECTED. LOCAL REPAIR SHOP DIAGNOSED AND COULD NOT DETERMINE PROBLEM OR REPRODUCE (INVOICE INCLUDED). LIGHTS HAVE NOT STAYED OFF LONG ENOUGH TO STOP AND EXAMINE VEHICLE. LIGHTS HAVE NOT STAYED OFF LONG ENOUGH TO EVEN TRY TO TURN OFF AND BACK ON. HAVE TRIED TURNING ON LIGHTS AND THEN MOVING THE SWITCH TO SEE IF LIGHTS WOULD GO OFF BUT HAVE NOT BEEN ABLE TO REPRODUCE THE EFFECT. THE CONSUMER STATED THE DEALER IS REPLACING THE MULTIFUNCTION SWITCH AT NO COST. *TR

INTERMITTENT NON STARTING. MY KIA RUNS GREAT WHEN IT IS DRIVING ETC, ITS THE ONCE IN AWHILE THAT IT WON'T START THAT IS THE ISSUE. MY MECHANIC CAN'T FIND THE ISSUE AND NATURALLY IT DOESN'T OCCUR WHEN ANYONE NEEDS TO SEE IT. I HAVE HAD TO HAVE IT TOWED ONLY FOR IT TO START RIGHT UP FOR THE MECHANIC. THIS ISSUE NEEDS TO BE RESOLVED, IT HAS COST ME WORK HOURS AND MONEY. MY VEHICHLE WAS PARKED AND OFF BEFORE TRYING TO START IT. I HAD DRIVEN IT THE DAY BEFORE, AND I DRIVE IT OFTEN. IT DOESN'T JUST SIT.

I PURCHASED MY 2014 KIA SOUL IN 2015 AND ALMOST IMMEDIATELY HAD ISSUES WITH THE LIGHTS ON THE DASHBOARD FLICKERING AND MY HEADLIGHTS TURNING ON AT NIGHT. WE TOOK IT UNDER WARRANTY TO HAVE THEM LOOK AT IT AND THEY COULDN'T FIND ANYTHING. I HAVE PERIODICALLY HAD THE SAME ISSUE BUT IT'S MOSTLY THE HEADLIGHTS FLICKERING OR DYING WHILE DRIVING...IN THE DARK. JUST THIS WEEK I WAS 20 MINUTES FROM HOME WHEN IT HAPPENED SO BAD I HAD TO PULL OVER. IT SEEM LIKE IT MAY HAVE BEEN TRIGGERED BY USING THE TURN SIGNAL. IT HAPPENED THE NEXT MORNING AFTER A NIGHT OF REST. I'VE SEEN THIS IS A PROBLEM THAT WAS RECALLED IN A DIFFERENT MODEL AND FEEL IT SHOULD BE A RECAP IN ALL KIA MODELS.

WHILE DRIVING ON THE HIGHWAY A LOAD KNOCKING SOUND OCCURRED. I WAS ABLE TO STOP WITHIN 1 MILE TO AVOID CATASTROPHIC ENGINE FAILURE THAT WOULD HAVE EITHER CAUSED A CRASH OR FIRE AS MANY KIA SOUL ENGINES HAVE CAUSED. EVEN THOUGH KIA IS RECALLING 2012 TO 2016 SOULS THEY TOLD ME MY VIN WAS NOT INCLUDED AS PER THE HIGHWAY TRAFFIC SAFETY DEPT. THE ENGINE WAS DIAGNOSED WITH FAILED ROD BEARING BY A KIA DEALERSHIP. THIS FAILURE IS THE TYPICAL FAILURE THAT SHOULD BE COVERED UNDER THE RECALL DUE TO THE NEAR MISS OF A POSSIBLE FIRE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. -HEAD LAMP (LOW BEAM ) WENT OUT WHILE DRIVING. -THE SWITCH HAD TO BE TURNED OFF/ON TO RESET -ELECTRICAL, LIGHTING TL-THE CONTACT STATED THAT WHILE ATTEMPTING A TURN TRAVELING APPROXIMATELY 20 MPH THE LOW BEAM HEAD LIGHTS WENT OUT, AFTER TURNING THE SWITCH ON/OFF THEY CAME BACK. THE FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,500.

AS I DROVE HOME I HEARD AN UNUSUAL SOUND COMING FROM MY ENGINE. THE OIL PRESSURE LIGHT BEGAN TO FLICKER ON AND OFF. ONCE HOME I CHECKED MY OIL LEVEL AND I HAD NO OIL SHOWING ON THE DIP STICK. I FILLED THE OIL RESERVOIR WITH THE CORRECT OIL TYPE BUT NOW THE INDICATOR LIGHT WAS SOLID AND NO LONGER FLASHING. DRIVING HOME A FEW MILES AFTER GETTING OIL MY VEHICLE WOULD NOT ACCELERATE AND I ALMOST LOST CONTROL OF STEERING TWICE. NO SMOKE WAS COMING FROM THE ENGINE BUT MY VEHICLE IS NOT SAFE TO DRIVE. I CONTACTED KIA CUSTOMER SERVICE WITH CONCERNS ABOUT THE CURRENT RECALL ON THE KIA SOUL BUT WAS TOLD THERE IS NO RECALL ON MY PARTICULAR MODEL. USUALLY I AM NOTIFIED IF MY VEHICLE IS AFFECTED BY POSSIBLE RECALLS AND THEY ARE FIXED RIGHT AWAY. I WAS NEVER NOTIFIED ABOUT THIS RECALL AND NOW MY VEHICLE MAY HAVE POSSIBLE DAMAGE BECAUSE OF IT. MY CONCERN IS THAT I WASN'T NOTIFIED AND REPAIRS MIGHT NOT BE COVERED BY KIA. I RAN MY VIN NUMBER NUMEROUS TIMES AND NOTHING CAME UP FOR A RECALL. I RESEARCHED POSSIBLE SYMPTOMS OF WHAT COULD CAUSE WHAT I EXPERIENCED. I WAS SURPRISED TO LEARN THAT POSSIBLE DAMAGE CAUSED BY THE CATALYTIC CONVERTER COULD BE WHAT HAPPENED TO MY VEHICLE. THE FOLLOWING ISSUES WERE LOSS OF ACCELERATION, LOSS OF OIL, LOSS OF CONTROL IN STEERING. THANKFULLY NO ENGINE FIRE THOUGH.

HEADLIGHTS FLICKER ON AND OFF WHEN USING TURN SIGNAL, SOMETIMES WHILE JUST DRIVING. SOMETIMES THEY TURN COMPLETELY OFF AND DON'T TURN BACK ON UNLESS I FLIP BETWEEN AUTO/MANUAL. THIS HAS BEEN HAPPENING FOR A FEW MONTHS NOW AND IS GETTING WORSE. THIS IS INCREDIBLY DANGEROUS AND I AM WORRIED FOR MY SAFETY IF I CAN'T GET THEM TO TURN BACK ON. I WORK AT NIGHT AND ABSOLUTELY NEED MY LIGHTS TO WORK. I DRIVE MAIN ROADS AND BACK ROADS AND ON THE BACK ROADS WHEN THEY GO OUT I CAN'T SEE ANYTHING. UNTIL I GET THIS SORTED OUT I'VE RESORTED TO NOT USING MY TURN SIGNALS AT NIGHT, WHICH IS DANGEROUS IN ITSELF/ILLEGAL AND THERE'S ALSO THE FACT THAT THEY TURN OFF/FLICKER OCCASIONALLY WHILE NOT USING THE TURN SIGNAL. THOUGH THAT SEEMS TO BE THE MOST COMMON TRIGGER. I HAVE NO IDEA WHAT IS CAUSING THIS BUT IT SEEMS TO BE EXTREMELY COMMON IN 2014 KIA SOULS.

MY VEHICLE IS HAVING IDENTICAL ISSUES TO NHTSA CAMPAIGN NUMBER: 19V120000 WHICH LED TO RECALL SC176 BY KIA WHICH ONLY COVERS THE 1.6L MODELS, NOT THE 2.0L WHICH IS THE VEHICLE I DRIVE. WE ARE EXPERIENCING A LOSS OF POWER WHILE DRIVING IN ALL CONDITIONS (HIGHWAY, CITY STREETS, ETC.) AND GEARS NOT SHIFTING AT THE RIGHT TIMES (SUCH AS WHEN TRAVELING UPHILL AT HIGHWAY SPEEDS IT WILL DOWNSHIFT FROM 6TH TO 3RD LEADING TO THE RPM'S SPIKING INTO THE 5,000 RANGE AND THE TEMPERATURE GAUGE WILL BEGIN TO CLIMB OR WHEN TAKING OFF FROM A START IT WILL QUICKLY MOVE FROM 1ST TO 2ND TO 3RD GEAR WHILE THE VEHICLE MOVES VERY SLOWLY BEFORE PROVIDING THE EXPECTED MOVEMENT [THIS BEING WITH A LIGHT PRESS OF THE PEDAL])) AS WELL AS A LOSS OF OIL THAT MY MECHANIC HAS BEEN UNABLE TO LOCATE THE SOURCE OF. FROM MY RESEARCH INTO THIS ISSUE THESE SYMPTOMS LINE UP WITH WHAT THE AFFECTED VEHICLES EXPERIENCED BEFORE THEY WERE RECALLED. THE LOSS OF POWER AND SHIFTING DIFFICULTIES WERE FIRST NOTICED ON 9/1/19, WHILE THE DROP IN OIL LEVEL WAS FIRST FOUND ON 6/16/19 WHERE IT HAS BEEN MONITORED CLOSELY SINCE AND A LEAK WAS LOOKED FOR BUT NOT ABLE TO BE FOUND DURING TWO SEPARATE OIL CHANGES SINCE THEN. I WANTED TO SEE IF THIS CASE COULD BE LOOKED INTO AGAIN TO SEE IF THE SCOPE OF THE RECALL DID NOT COVER ALL VEHICLES POTENTIALLY AT RISK.

JULY 212019 WHILE DRIVING...HEARD A TICKING/,PINGING SOUND PULLED OVER. OIL DRY IN ENGINE. OIL CHANGE EVERY 3.000 MILES...RECORDS TO PROVE...FILLED OIL THEN ENGINE FAILED ON HIGHWAY. CONTACTED KIA CASE #13292943 . IMMEDIATELY ASSIGNED CASE MANAGER CHARLES. UPON RETURNING MY CALLS TOLD NOT COVERED AS POWERTRAIN WARRANTY OVER.SHORT BLOCK NEEDS REPLACING. ALSO TIMING CHAIN AND PUMP PER RECOMMENDATION BY MY MECHANIC BECAUSE OF DAMAGE TO ENGINE AND POSSIBILITY OF CHAIN STRETCHING.. KIA OLD SAYBROOK CT REPLACING BLOCK. 145,000 MILES..NOT TOLD WHERE REPLACED SHORT BLOCK HAS COME FROM.DEARLERSHIP SAID JUST "FROM KIA" . EXCELLENT MAINTAINENCE RECORD. COPIES IS ALL OIL CHANGES. TOLD NO WAY OF INDICATION OF THIS TO HAPPEN. LABOR IS BEING CHARGED..$1,500.00 READ MANY ISSUES WITH 2014 KIA SOUL BUT NOT RECALLED AND SHOULD BE AT NO COST TO CONSUMER!

NO DESPEGA MAS DE 50 MILLAS POR HORA Y NO REBULUCIONA MUY VIEN SE SIENTE MUY FORSADO. TENGO 3 DIAS QUE NO LO MUEBO YA ME AL DILER Y ELLOS DICE QUE LA GARANTIA YA SE ACABO CON ELLOS. QUE TAMARA ALA COMPANIA QUE LOS ASE POR QUE ES DEFECTOR DE FABRICA

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL AND THERE WAS AN ABNORMAL KNOCKING AND TAPPING NOISE COMING FROM THE VEHICLE. THE VEHICLE LOST A QUART OF OIL AND ADDITIONAL OIL WAS ADDED. IN ADDITION, THE CHECK ENGINE AND LOW OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HANSON KIA (2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502, (360) 943-2120) AND AN OIL CONSUMPTION TEST WAS PERFORMED. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000. *TR CONSUMER STATED I CONTINUED WITH MY OIL CONSUMPTION TESTS AND I WAS USING 1/2 QUART OF OIL EVERY 500 MILES. KIA FINALLY AGREED TO TAKE THE NEXT STEP IN FIXING THE PROBLEM. THEY ARE REPLACING MY ENGINE.*JB

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE HEADLIGHT WENT OUT. THE VEHICLE WAS TAKEN TO FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047, (855) 998-2259) WHERE THE CONTACT WAS INFORMED THAT THE CONNECTOR WAS BURNT AND THE FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 55 MPH, THE CONTACT WAS ALERTED THAT THE FRONT DRIVER'S SIDE HEADLIGHT WAS OFF. THE CONTACT'S FRIEND CHANGED THE LIGHT BULB AND NOTICED MELTING IN THE AREA. THE VEHICLE WAS TAKEN TO JONES JUNCTION (LOCATED AT 1508 BELAIR RD #2000, BEL AIR, MD 21014, (410) 879-6400) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,282.

WHILE DRIVING AT NIGHT THE HEADLIGHTS AND INSIDE PANEL LIGHTS FLICKERED OFF AND ON. AT ONE POINT ON A RURAL ROAD THE HEADLIGHTS WENT COMPLETELY OFF FOR A FEW SECONDS I COULD NOT SEE THE ROAD! THIS IS VERY DANGEROUS AND IS A SAFETY ISSUE!!

2014 KIA SOUL 2.0L GDI NU. 34,000 MILES. DRIVING HOME FROM WORK AND NOTICED A SLIGHT TICKING SOUND FROM ENGINE. SOUND WAS GETTING LOUDER AND ENGINE LIGHT CAME ON AND OIL LIGHT WAS FLASHING. STOPPED CAR CHECKED OIL - WAS VERY LOW. CAR TOWED TO KIA. DIAGNOSIS - METAL IN OIL. ENGINE CONDEMNED. BROUGH CAR HOME. REMOVED OIL PAIN - 1 BEARING WAS SPUN. REPLACED BEARINGS/OIL PAN/OIL FILTER - SAME THING HAPPENED AGAIN DUE TO SOMETHING RESTRICTING OIL FLOW I SUSPECT. 5 MONTHS OUT OF WARRANTY SECOND OWNER.

I OWN A 2014 KIA SOUL, PURCHASED DIRECTLY FROM THE DEALER WITH 12 MILES ON IT. CAR IS CURRENTLY AT 89,000 MILES AND I WAS INFORMED BY MY DEALER THAT THE CONVERTER HAS A BUILD UP FROM EVERYDAY USE AND MUST BE REPLACED FOR 2100.00. PREVIOUS KIA SOULS HAD A RECALL FOR THIS SAME PROBLEM PRIOR TO 2014. BASICALLY WHEN ACCELERATING I FELT AS IF THE CAR WAS STRUGGLING WHEN TRYING TO INCREASE SPEED. THE CAR WOULD KICK A LITTLE WHILE IN MOTION AS IT STRUGGLED FROM 20MPH AND UP. THE RPMS INCREASED BETWEEN 4 AND 5 AT TIMES WHEN ACCELERATING. I ALSO FELT WHEN ACCELERATING MY PEDAL WAS NEARLY ALL THE WAY DOWN JUST TO GIVE THE CAR SOME GAS. I DO A LOT OF HIGHWAY MILES AND NORMALLY HAVE TO STAY TO THE RIGHT LANE UNTIL MY CAR IS ABLE TO PICK UP SPEED. THIS JERKING WOULD HAPPEN EVERY TIME I NEED TO ACCELERATED. THE KICK BACK BECAME NOTICABLE ABOUT A MONTH AGO. IT STARTED VERY LIGHT AND HAS ONLY PROGRESSED SINCE

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE THE VEHICLE WAS AT A STOP SIGN, IT STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL ENGINE DAMAGE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,143.

HEADLIGHT G OOFF WITHOUT OUT WARNING. VERY DANGEROUS!! THIS HAS ONLY HAPPENED WHILE DRIVING. LIGHTS FLICK BACK ON AFTER .A FEW SECONDS, OR UP TO A MINUTE.

I GOT A 2014 KIA SOUL IN JUNE OF 2018 . THE VEHICLE WAS OK UNTIL JULY 2019. I NOTICED THAT I WAS ALWAYS VERY LOW ON OIL AND I WAS VERY MUCH ON TOP OF MY OIL CHANGES. I WOULD HAVE TO PUT AT LEAST 3 QUARTS OF OIL IN THE CAR EVERY 3 WEEKS. THE DAY BEFORE I BROKE DOWN MY OIL LIGHT CAME ON SO I PUT A QUART OF OIL IN IT. NEXT DAY (THE DAY I BROKE DOWN)WHILE I WAS DRIVING BACK FROM DROPPING OFF A BANK DEPOSIT FOR MY JOB, THE VEHICLE STARTED TO 'JERK'. THE STREET I WAS DRIVING ON IS PRETTY BUSY 45MPH. I WAS ABLE TO PULL OVER AND NOTICED MY OIL LIGHT WAS FLASHING. BECAUSE OF THIS HAPPENING MY MANAGER HAD TO COME AND FOLLOW BEHIND ME TO PARK IT BACK AT THE JOB. WHILE DRIVING THERE WAS A HUGE KNOCKING NOISE THAT GOT WORST WHEN I TRIED TO ACCELERATE. BECAUSE OF THIS HAPPENING I WAS OUT OF A CAR FOR OVER TWO WEEKS BECAUSE THE DEALERSHIP WAS PACKED AND LOST WAGES. MY MAJOR CONCERN IS HAVING CHILDREN AS WELL.

FLICKERING HEADLIGHTS AND DASH LIGHTS. VERY DANGEROUS AS IT OCCURS WHILE DRIVING IN THE DARK. FOR SAFETY REASONS, I CAN NO LONGER DRIVE THIS VEHICLE AT NIGHT. MY LOCAL DEALER WILL NOT FIX FREE OF CHARGE SINCE THIS PROBLEM, WHILE WIDELY KNOWN AND DANGEROUS, HAS NOT BEEN CLASSIFIED AS A 'RECALL.'

MY SON WAS COMING TO A STOP DUE TO A CAR IN FRONT OF HIM MAKING A LEFT TURN AND WAS AT ABOUT 5 MPH ON A 2 LANE HIGHWAY WHEN SUDDENLY THE DASH LIT UP LIKE A CHRISTMAS TREE AND THE CAR STARTED CLICKING AND KNOCKING AND SHUT OFF. THE OIL PRESSURE WARNING LIGHT DID NOT ILLUMINATE UNTIL EVERY WARNING LIGHT ON THE DASH LIT UP. NOW THE BEARINGS ARE SHOT. THE CAR HAS NEVER LEAKED OIL THE ENGINE COMPARTMENT IS AS CLEAN AS IT CAN BE. I AM GLAD IT DID NOT THROW A ROD THROUGH THE BLOCK AND START A FIRE.

HEADLIGHTS MYSTERIOUSLY BEGIN FLICKERING AFTER USING TURN SIGNAL OR FLICKER WITHOUT USING TURN SIGNAL. LIGHTS HAVE COMPLETELY TURNED OFF WITHOUT WARNING AT NIGHT CREATING AN EXTREMELY UNSAFE DRIVING CONDITION. HEADLIGHTS HAVE ALSO FLICKERED HITTING BUMPS IN ROAD AGAIN CAUSING UNSAFE DRIVING CONDITIONS. I NEVER KNOW WHEN THIS IS GOING TO HAPPEN - SO IT DOES CAUSE SOME VERY NERVOUS DRIVING EXPERIENCES. I'M ATTACHING A DOCUMENT SHOWING OTHER KIA SOUL OWNERS THAT HAVE THE SAME OR SIMILAR PROBLEMS.

I WAS DRIVING, SLOWING DOWN BEFORE A TURN, WHEN THERE WAS A SCREECHING NOISE AND THEN THE ENGINE SHUT OFF. THE CAR HAS NOT CRANKED SINCE. I HAVE TRIED TO JUMP START IT BUT THE BATTERY IS NOT THE PROBLEM.

THIS IS INVOLVING RECALL SC176 AND OTHER CONCERNS. CAR LOSES FORCE WHILE ACCELERATING THAT HAS HAPPEN 2-3 TIMES. AS WELL AS RATTLING NOISE UNDER CAR. ALSO, HEADLIGHTS ARE FLICKERING AND TURN OFF COMPLETELY. CAR HAS LEFT ME STRANDED ONCE THINKING IT WAS THE BATTERY, I BOUGHT NEW BATTERY AND STILL IT INDICATES THAT NEW BATTERY IS LOW 9VOLTS. ALL THIS WHILE DRIVING ON CITY STREETS. I HAVE NOTHING TO SHOW AS EVIDENCE. BUT I WILL TAKE PICTURES AS THE LIGHTS START TO FLICKER AGAIN. I HAVE TAKEN THE CAR TO KIA TO HAVE A RECALL PERFORMED WHICH THEY SAID THEY DID BUT CAR IS STILL NOT RESPONDING AS IT SHOULD. OIL CHANGE WAS DONE ACCORDING TO THE TECH. AND A DIAGNOSE WAS ALSO PREFORMED AND SAID NOTHING IS WRONG YET MY CAR KEEPS FLICKERING LIGHTS, RATTLING NOISE AT TIMES, SLOWING DOWN. BUT NOTHING IS WRONG. OH AND THE BATTERY IS STILL CAUSING ME PROBLEMS BECAUSE ITS NOT GETTING THE SUPPORT FROM THE ALTERNATOR BECAUSE ITS STILL LOW INDICATOR.

ON 10/22/2018, WHILE DRIVING MY 2014 KIA 2.0L GID SOUL, AT OR UNDER 60 MPH ON A PAVED HIGHWAY, MOVING IN A STRAIGHT LINE, I HEARD A CLUNK AND THE ENGINE DIED AT 128,048 MILES. THIS VEHICLE WAS PURCHASED NEW. ALL MAINTENANCE WAS CONDUCTED AT ONLY 2 KIA DEALERSHIPS WHILE UNDER WARRANTY. THE VEHICLE WAS TOWED TO THE PRIMARY DEALERSHIP BUT HAD TO TOWED TO STORAGE SEVERAL DAYS UNTIL I RETURNED . IT WAS SUBSEQUENTLY TOWED BACK TO THE DEALERSHIP- NOW UNDER NEW OWNERSHIP. I REQUESTED A DIAGNOSIS OF THE ENGINE FAILURE BUT IT WAS NOT DONE, REASON UNKNOWN, SO I ORDERED AN ENGINE REPLACEMENT. THE VEHICLE WAS IN THE SHOP APRIL 10 TO JUNE 25, 2019, AT WHICH TIME I TURNED IN MY RENTAL CAR AND PAID FOR THE ENGINE- AGAIN, NOT RECEIVING A REPORT AS TO WHY THE ENGINE FAILED IN A CATASTROPHIC MANNER. BETWEEN 5/22/2019 AND 7/30/2019, I ATTEMPTED TO COMMUNICATE WITH KIA USA BY PHONE AND EMAILS TO CONSUMER AFFAIRS. ON 7/30/2019, DURING A PHONE CONVERSATION, REPRESENTATIVE BRANDON OFFERED A REIMBURSEMENT OF $750 FOR RENTAL AND TOWING FEES IN LIEU OF DISCUSSING SOMETHING REASONABLE TO THE COSTS TOTALING $8,193.43. HE WAS TO CALL ME BACK ON OR ABOUT 8/02/2019 BUT HAS NOT. TODAY, 8/10/2019, I WENT TO ADD A MESSAGE TO (KIA) CASE NUMBER 13186735, ONLY TO LEARN THAT "THIS CASE HAS ALREADY BEEN CLOSED..." I BELIEVE THAT KIA IS ATTEMPTING TO AVID REIMBURSING ME FOR A LOSS NOT MY FAULT. RECORDS AND CORRESPONDENCE ARE AVAILABLE. (-END-)

REPLACED A HEADLIGHT AND WITHIN 15 MIN. THE BULB BLEW OUT. WHEN I CHECKED THE BULB THE CONNECTOR PART WAS HOT AND A LITTLE MELTED.

I WENT TO THE KIA DEALERSHIP AND THEY DID THE RECALL ON MY ENGINE. THE CUYLER DEALERSHIP TOLD ME THAT THEY WOULD NEED TO REPLACE THE COP ECU LOGIC AND THE CATALYTIC CONVERTER. THEY TOLD ME THAT THE ENGINE DOESN'T NEED TO BE REPLACED. I GOT THE RECALL DONE ON A FRIDAY., AND THE NEXT DAY MY CHECK ENGINE LIGHT WAS BACK ON AND MY OIL LIGHT KEEPS COMING ON. I BELIEVE I NEED A WHOLE NEW ENGINE. I'M JUST REALLY DISAPPOINTED IN HOW IT TURNED OUT. MY CHECK ENGINE LIGHT SHOULD NOT BE ON!

TAKATA RECALL MY 2014 KIA SOUL HAS BEEN EXPERIENCING PROBLEMS WITH THE HEADLIGHTS TURNING OFF WHILE IN MOTION AT NIGHT! THEY BOTH BEGIN TO FLICKER AND THEY TURN OFF AND JUST LEAVE ME WITH MY LOW RUNNING LIGHTS ON. THIS IS A VERY SERIOUS ISSUE ITS NOT THE FIRST TIME KIA HAS BEEN NOTIFIED OF THIS AND THIS IS A SAFETY HAZARD!! THIS HAS HAPPENED TO ALOT OF PEOPLE AND NEED TO BE A RECALL

CHECK ENGINE LIGHT TURNED ON, TOOK IT TO AUTO ZONE FOR A DIAGNOSTIC. ERROR CODE READ P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK1) THEN THE NEXT DAY THE CHECK ENGINE LIGHT WAS NOT ON ANYMORE.

VEHICLE HAS HAD A LACK OF POWER WAS TOLD IT WAS DUE TO A CLOGGED CONVERTER.... PERFORMED RECALL KIA SC176. THEY REPLACED THE CONVERTER AND DID AN ECU UPGRADE. CAR HAS SERIOUS LACK OF POWER NOW AND WHEN TRYING TO DRIVE DOWN THE HIGHWAY THE VEHICLE DONT KNOW WHICH GEAR TO BE IN SO IT CONSTANTLY HUNTS FOR A GEAR. GAS MILEAGE ALSO HAS DECREASED FROM ABOUT 30-32 TO 26-28. THE CAR IS A SAFETY RISK BECAUSE SOMETIMES IT CANT GET OUT OF THE WAY OF BIG TRUCKS

TL* THE CONTACTS SIGNIFICANT OTHER OWNED A 2014 KIA SOUL. THE CONTACT STATED WHILE HE WAS DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED SO THEY PULLED OVER THE VEHICLE TO CHECK THE ENGINE. UPON OPENING THE HOOD, IT WAS DISCOVERED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE USING 5 GALLONS OF WATER AND TWO FIRE EXTINGUISHERS BUT WAS UNABLE TO SUBDUE THE FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE WITH THEIR CHEMICAL HOSES HOWEVER THE VEHICLE WAS BURNT DOWN TO ITS FRAMING. A FIRE REPORT WAS PENDING BEING FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOW CONSIDERED HAZARDOUS MATERIAL AND WAS TOWED TO AN INDEPENDENT LOT. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

DRIVING MY 2014 KIA SOUL ON JULY 4TH ON THE HIGHWAY AT 75 MILES PER HOUR, ENGINE REVVED UP TO 5 RPM'S FOR NO APPARENT REASON, AND ENGINE LIGHT CAME ON. WENT BACK DOWN TO PROPER RPM'S AFTER ABOUT 10 SECONDS, THEN ABOUT 15 SECONDS LATER REVVED UP TO 7 RPM'S, BATTERY LIGHT CAME ON AND CAR STALLED IN THE MIDDLE OF THE HIGHWAY. CALLED KIA CORPORATE ON JULY 8TH, THEY CREATED A CASE FOR ME, I HAD A CONTACT THERE THAT WAS WORKING MY CASE, AND THEY HAD IT TOWED IT TO MIDWEST KIA IN WICHITA, KS., BECAUSE THERE WAS AN ACTIVE RECALL ON THE CAR. THEY HAD IT FOR 2 WEEKS, REFUSED TO FIX IT BECAUSE THEY COULDN'T GET THE CAR TO START TO THROW THE CODE FOR THE RECALL, BUT THEY REPEATEDLY TOLD ME THEY WOULD DO NOTHING TO GET IT TO THROW THE CODE BECAUSE THEY MIGHT PAY TO FIX SOMETHING THEY SHOULDN'T. A MAN AT CORPORATE TOLD ME ON JULY 22ND THAT THEY WERE NOT GOING TO HONOR THE RECALL NOR THE WARRANTY THAT IS STILL ON MY CAR, AND I HAD MY CAR TOWED BACK TO MY HOUSE. WHEN I GOT IT BACK, I LOOKED UNDER THE HOOD AND THE SERVICE CENTER HAD TORN MY ENGINE APART AND LEFT IT IN PIECES UNDER MY HOOD, WHERE IT SITS NOW AWAITING PERMISSION ON WHAT I CAN DO SO I DO NOT RUIN ANY CHANCES I HAVE OF THEM FIXING WHAT THEY SHOULD ANYWAY.

I HAVE BEEN TRYING TO GET MY CAR FIX SINCE FEBRUARY. IT KEEP STALLING WITHOUT WARNING NO LIGHTS WILL COME ON. I NEED SOMEONE TO LOOK AT THIS SITUATION I WOULD LIKE TO GET MY CAR FIX. I AM PAYING MY CAR NOTE ON TIME EVERY MONTH. PLEASE HELP ME. *JS

WHILE MAKING A RIGHT TURN ONTO THE HIGHWAY, VEHICLE MADE AN INSANELY LOUD SCREECHING, METAL ON METAL NOISE FOLLOWED BY VIOLENT SHAKING. THE ENGINE LIGHT STARTED FLICKERING, AS WELL AS THE OIL LIGHT, THEN STARTED TO STALL OUT. WHILE PULLING OVER, CAR CONTINUED TO MAKE GRINDING AND CLUNKING NOISE COMING FROM WHAT SOUNDED LIKE THE ENGINE. ATTEMPTED TO RESTART THE CAR, LOUD CLUNKING AND GRINDING NOISE. CHECKED THE OIL DIPSTICK- METAL SHARDS AND SHAVINGS ON DIPSTICK. TOOK TO COURTESY KIA BRANDON. WHO CONFIRMED ENGINE REQUIRED A REBUILD OR REPLACEMENT. I WAS TOLD THAT THIS WAS NOT COVERED BY RECENT RECALL OF ...ALL KIA SOUL'S WITH 1.6LT ENGINES MADE FROM JULY 8, 2011 THRU AUG 1, 2016 ARE BEING RECALLED..." FOR ENGINE PROBLEMS. I AM NOW UNEXPECTEDLY IMMOBILIZED WITH A $8K+ REPAIR FOR A REBUILT ENGINE WITH 67K+ MILES AS MY OPTION?

MY CAR HAS BEEN STALLING FOR THE LAST 6 MONTHS IT HAD A RECALL ON THE CATALYTIC CONVERTER DUE TO OVERHEATING, RESULTING IN ABNORMAL ENGINE CONBUSION AND DAMAGE TO THE ENGINE PISTONS. I HAVE TAKEN IT TO THE KIA SHOP FOR AN UPGRADE AND THAT DID NOT WORK.

ENGINE BLEW WE TOOK IT TO AVON, IN KIA DEALER. THEY CHECKED IT OUT AND SAID IT WAS A BLOWN ENGINE. THE SHOP MANAGER ALSO INFORMED US THAT THIS YEAR HAD INFERIOR PARTS PUT IN IT. THAN THEY TOLD US IT WAS NOT COVERED UNDER ANY RECALL AND THAT OUR WARRANTY HAD EXPIRED. WE HAD CALL KIA CORP AND THEY HAD GIVEN US A CASE NUMBER THAN THEY TURNED AROUND AND SAID THEY WOULD NOT COVER IT EITHER. THE VEHICLE WAS ON A HIGHWAY WHEN THIS HAPPEN HEARD A LOT OF METAL ON METAL AND KNOCKING SOUND. HAD THE VEHICLE TOWED FROM THAT POINT.

ONE OR BOTH OF THE HEAD LIGHTS WILL ONLY INTERMITTENTLY WORK, WHILE DRIVING OR STATIONARY. WHILE DRIVING HEAD LIGHTS CAN FLICKER. MULTI FUNCTION SWITCH WAS CHANGED, THIS DID NOT SOLVE PROBLEM. APPEARS TO BE A PROBLEM WITH THE HEAD LAMP WIRING HARNESS, WHICH MELTS THE CONNECTOR. OTHERS ALSO HAVE THIS ISSUE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE ENGINE WAS IN THE PROCESS OF BEING REBUILT AT HER EXPENSE AFTER SHUTTING DOWN ON THE HIGHWAY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO COWBOY KIA (443 N INTERSTATE 45 S, CONROE, TX 77301, (936) 494-0600) WHERE IT WAS CONFIRMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE MANUFACTURER'S CONSUMER AFFAIRS OFFICE HAD NOT COMMUNICATED WITH THE DEALER. AS A RESULT, THE VEHICLE HAD NOT BEEN REPAIRED AND HAD BEEN AT THE DEALER SINCE THE END OF APRIL. THE DEALER PROVIDED A LOANER VEHICLE. THE CONTACT FELT THAT THE CONSUMER AFFAIRS OFFICE WAS IGNORING HER. THE FAILURE MILEAGE WAS 70,000.

THE FLOOR BOARD IS ALWAYS WARM. THE CAR SEEMS TO DRIVE FINE FOR ABOUT 20 -30 MINS AND THEN THE CAR SEEMS TO LOSE POWER AND WILL BARELY GO UPHILL...CHECK ENGINE LIGHT HAS BEEN ON FOR A CATALYTIC CONVERTER IN THE PAST BUT WENT BACK OUT. CAR HAS BEEN AT KIA NOW SINCE JUNE 18TH... HAVE A CASE WITH KIA AMERICA. DEALER TOLD ME THE CAT WAS CLOGGED. NOW WORRIED ABOUT ENGINE DAMAGE BECAUSE OF CLOGGED CAT. VEHICLE IS UNDER RECALL SC176 VIA KIA

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE POWER STEERING AND BRAKES LOST POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO STEVENSON KIA OF JACKSONVILLE (LOCATED AT 500 W FAIRWAY RD, JACKSONVILLE, NC 28546, (910) 938-0555) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

DRIVING ON FREEWAY OR STREET, INTERIOR AND EXTERIOR LIGHTING TO HEADLAMPS FLICKER ON AND OFF WHEN USING TURN SIGNALS. THEY WILL STAY OFF SOMETIMES THIS IS DANGEROUS.

WHEN THE 2014 KIA SOUL LIGHT SETTINGS ARE SET ON THE AUTO SETTING, AT NIGHT, THE LIGHTS SOMETIMES COMPLETELY TURN OFF, SOMETIMES LINKED TO USING A TURN SIGNAL, NOT ALWAYS. THEY DO NOT COME ON AGAIN UNTIL THE VEHICLE IS RESTARTED, OR YOU SWITCH THE LIGHTS FROM AUTO TO MANUAL ON. THIS HAPPENS IN MOTION, AND STATIONARY, AND SEEMS MORE LIKELY WHEN TURNING.

TL* THE CONTACT OWNED A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING A HIGHWAY RATE OF SPEED FROM ANOTHER STATE, THERE HAD BEEN OTHER DRIVERS ON THE ROADWAY HONKING HORNS TO ALERT THE CONTACT THAT THE VEHICLE WAS SMOKING. THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ENGINE ASSEMBLY. UPON FURTHER INSPECTING FROM THE REAR VIEW MIRROR AND NOTICED SMOKE COMING FROM THE VEHICLE THEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, THE CONTACT EXITED THE VEHICLE AS THE ENGINE BURSTS INTO FLAMES. THE VEHICLE WAS TOWED TO A FACILITY BY THE INSURANCE COMPANY WHO INDICATED THE VEHICLE WAS A TOTAL LOSS. THE DEALER (JANESVILLE KIA, 3419 RYAN RD, JANESVILLE, WI 53545, (608) 743-9600) WAS CALLED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, INDICATED THAT THEY WOULD FOLLOW UP IN THREE BUSINESS DAYS, PROVIDED A CASE NUMBER BUT HAD NOT YET RESPONDED TO THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

THE ENGINE CAUGHT ON FIRE! WHILE I WAS DRIVING ALONG THE HIGHWAY AT A NORMAL 55 MILES PER HOUR. I HEAR A POOF AND THE NEXT THING SAW SMOKE AND PULLED RIGHT TO SIDE OF ROAD, LIFTED THE HOOD AND DISCOVERED THE ENGINE WAS IN FLAMES. I GRABBED A SHEET FROM INSIDE THE CAR AND ATTEMPTED TO BEAT THE FLAMES BACK, ALONG WITH A A CAN OF PEPSI THE ONLY LIQUID I HAD. BUT A GOOD SAMARITAN STOPPED WITH A FIRE EXTINGUISHER AND PUT THE FIRE OUT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, STOPPED AT A RED LIGHT, ATTEMPTED TO BRAKE, BUT THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT STOPPED AT A PARKING LOT, ENGAGED IN PARK, TURNED OFF THE VEHICLE, WALKED AWAY FROM IT . THE VEHICLE ENGULFED IN A FIRE, FLAMES STARTED TO EMERGE FROM THE UNDER THE HOOD. THE POLICE WAS PRESENT AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS CATEGORIZED BY THE INSURANCE COMPANY AS DESTROYED. THE VEHICLE WAS TOWED TO THE INSURANCE LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED RECEIVING A RECALL FOR NHTSA NUMBER: 19V120000 ( ENGINE AND ENGINE COOLING ) , BUT AN APPOINTMENT WAS NOT SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE DEALER LEHIGHTON KIA, 1502 BLAKESLEE BLVD, LEIGHTON, PA 18235, WAS AN HOUR AND A HALF AWAY FROM THE RESIDENCE. TE APPROXIMATE FAILURE MILEAGE WAS 65,000. BP *JS

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHEN THE CONTACT TOOK THE VEHICLE TO DARCARS KIA OF FREDERICK (5826 URBANA PIKE, FREDERICK, MD 21704, (301) 696-1200) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING), THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE DEALER RE-FLASHED THE ECU, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THEY OPENED A TECH CASE AND WAITED FOR A DECISION FROM THE MANUFACTURER. THE MANUFACTURER DECIDED NOT TO REPAIR THE VEHICLE BECAUSE IT NEEDED A NEW MOTOR AND THE CONTACT DID NOT WANT TO REPLACE THE CATALYTIC CONVERTER. THE DEALER STATED THAT THE REPAIR WOULD COST OVER $5,000. THE FAILURE MILEAGE WAS 155,760.