2017 Kia Sorento complaints

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed that an unknown steering part needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

Tonight (3/4/23) while driving in the dark my headlights turned off while driving 45 mph. This is the 2nd time this has happened. It happened last October as well. I turn on my brights, turn them off again and the headlights are working normally again. Both times that this happened, I was driving with the lights in auto mode.

My husband was driving and said he heard a knocking noise. We pulled over and had no oil. We put 5 quarts in and drove to the Kia dealership in Huntsville AL. We kept losing power and stalling while we drove. They said we needed a new engine. It was a known issue but not under warranty or recall. They quoted us over 14k to fix it. We trailered it home and have been praying for a recall since it is a known issue. I saw people on a facebook group say to report the problem to you. They have had luck getting help from your department. I originally leased the vehicle and the bought it after lease was up. I still owe on the vehicle and have kept up on maintenance. Thank you for your time, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, the steering wheel became firm. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

The vehicle is using excessive engine oil. I change the oil every 3,000 miles. I am currently adding about 5 quarts of oil between oil and filter changes. That's 10 quarts of oil every 3,000 miles. The vehicle has about 99,000 miles on it. It has been getting progressively worse the more miles it goes.

The contact owns a 2017 Kia Sorento. The contact stated while driving 65 MPH, the vehicle lost motive power and decelerated to 25-30 MPH. The check engine warning light was illuminated, and the vehicle shuddered significantly. The contact veered to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the cylinders #1 and #4 were misfiring. Additionally, the dealer stated that oil residue was found on the spark plugs, indicating that the engine was consuming an excessive amount of oil. The dealer diagnosed that the engine long block needed to be replaced. The dealer replaced the long block, the engine, and the cylinders. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 75,114.

It is an engine failure thru excessive oil usage. My oil light has never came on and Dealer nor KIA can tell what point does it suppose to come on. My vehicle has 90,000 miles and I put 6 quarts of oil between 4500 miles oil change. I just completed a oil consumption test in which it was down 2.5 quarts within 1000 miles. Then I had to pay $654 for a compression test. They say the test failed and the pistons are worn. Because they are worn, they say repair is not covered. I purchased a KIA Certified vehicle with an extended warranty and they say engine is not covered because the pistons are worn not broken. I say the pistons are worn because it may have been the lack of oil causing the extensive friction on the pistons. Is it mandatory for the car manufacturer to have an oil level warning or minimum standard that all of them should follow? They told me that my engine will die soon and a new engine is $12,000.00. I believe the public should be aware of their intentional engine failure caused by excessive oil usage by not giving a low oil notification. I have had my oil changed at the same dealership since I purchased it. I paid $2500 for an extended warranty in which they do not honor. I paid $2500 plus interest for a service that is not being honored. A warning light for low oil should be mandatory, manufacturer should be liable for not having a warning light in place. Service manager and service all played dumb stated nobody never asked about an oil warning light. Please Hel

The front half of the panoramic sunroof “exploded” while driving on freeway. Partly cloudy cool day nothing to cause a big circle of glass to blow up. We had the inner lining closed at the time so the shattered glass did not hit us. No warning whatsoever. Did call ins. co. but did not file a report as nobody injured and unknown cause.I do have 2 pictures of it.

Unknown. My vehicle has excessive oil consumption, major vibration an oil is shooting out of the top of my motor that may cause a fire.

As you are aware this of the "Kia" Challenge running rampant in the US. I am one of these owners of these vehicles. I recently was made aware that my neighbor had a car identical to mine and his was stolen out of his driveway last Sunday morning. I contacted Kia of North America and they stated "We do not have a workaround for this at this time" They will not supply us with Steering Wheel Locks or Immobilizers. The NHTSA needs to seriously investigate this to the high extent as this is causing anguish for people like myself who are fearful of our automobiles that we paid an exuberant amount of money for to be stolen from us. Its also very fearful that the car insurance companies are threatening to non-renew owners of these motor vehicles is VERY VERY concerning. Please address this please give the people like myself some guidance on how to proceed. If my insurance company decides to non renew my automobile insurance I am in deep trouble as I use this car to commute everyday to and from work. Please assist

The contact owns a 2017 Kia Sorento. The contact stated that while driving at various speeds, the vehicle would hesitate or jerk while depressing the accelerator pedal. There was no warning light illuminated. The contact took the vehicle to the dealer and was informed that the transmission needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 102,000.

I was driving at approximately 35mph when my vehicle loss power and the steering wheel locked and gas pedal did not work almost causing me to be rear ended. I put my hazard lights on and started my vehicle back up and tried to continue driving but my vehicle delayed in acceleration and has now continued to delay ever since that incident. I have parked my vehicle and have not moved it due to the danger.

The contact owns a 2017 Kia Sorento. The contact stated that while driving approximately 35 MPH, the vehicle stalled. The contact pulled over and restarted the vehicle. The contact continued to drive but the vehicle stalled again. The contact detected an abnormal sound coming from the engine. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the camshaft and rod bearings needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V586000 (Engine and Engine Cooling). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The failure mileage was approximately 138,000.

While driving at highway speeds, steering is notchy and sticky. Steering is hard to control and it is difficult to drive straight. Overcorrection is a result and the car is unsafe to drive. The dealership drove the car and felt the same steering issue. They updated the software, but that didn't help. In fact, the sticky, notchy steering seems worse. The steering problem has been ongoing for about 5 years, and there has never been any warnings or messages from the car's electronics.

2017 KIA SORENTO. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-703. THE CONSUMER REQUESTING TO KNOW WHEN WILL KIA PROVIDE A REMEDY FOR THE RECALL ISSUE.

This is a continuing problem. The steering “Notches” when driving down straight and curves as well. I’ve had the vehicle into dealerships 4 times since 2019. The vehicles warning never came on. ECU’s been updated with the revisions of group CHA, Number 084., and the problem goes away for awhile, however, it’s back again in January 2023. There was extension for the MDPS issued on January 7, 2022 to 15yrs/150,000 miles, but it says the the warning has to come on. This is not right, I believe now something needs to be replaced. My Sorento now has over 70,000 miles. Do we with same problem have to hit something and possibly kill an innocent person or ourselves.

I'm the (third and current) owner of 2017 Kia Sorento LX which was working absolutely fine, with no issues or any warning lights on. On 1/14/23 (Saturday) while travelling with family on highway I-95 (in florida), the engine suddenly failed with smoke and oil spurting out from underneath. The engine service lights and audio warning kicked in. Despite the confusion and nervousness, I was able to safely maneuver the vehicle to the shoulder within seconds and escaped crash or fire. Immediately called my insurance and got the vehicle towed to the nearest Kia dealership. I had to drop the vehicle at the dealership (and drove home 700 miles to Virginia using one way rental). Few days later the dealership confirmed that the engine is not good anymore and it needs a replacement. They told me that since the recall (PI1802 ECU UPGRADE (KSDS)) was not performed on the vehicle, Kia will NOT pay for any expenses and I have to pay out of pocket more than $8500.00 for the replacement. It came as a big surprise and shock to me as I never heard or got any communication from either the dealer (3rd party) from whom I bought the vehicle or KIA regarding such recall or the fix needed, to prevent such a failure. I would appreciate it if your legal team can help me to have Kia replace the engine at no cost to me. As I'm searching, I'm hearing a lot of news about KIa's and Hyundai's having the same engine issue and many have resulted in fires and even death. Youtube and other online forums, have man

I have a 2017 Kia Sorento . I bought this vehicle with less than 5000 miles on it. I had the oil changed when it was recommended. Loved the vehicle. Fast forward to about 48,000-50,000 miles. {currently at 62,000 Miles} Had the required oil change done and they noticed the vehicle was low 2 quarts of oil. Oil consumption continued. Had an OIL CONSUMPTION test done {at approximately 53,000 miles] and determined it as a legit complaint. As i am not the original owner and the vehicle warranty expired at 50,000 a free new engine is NOT an option. They offered to complete a free combustion flush. I am now waiting for 1000 miles to recheck the oil to see if the flush took care of the problem, but I did check the oil at 100 miles, and it is down 1/2 a quart already. I will be reporting back to the garage if the consumption gets worse or when I hit the 1000 mile recheck mark. I am seriously concerned about this. I paid a lot of money for this vehicle, and it was to be my last car in my retirement years! If the engine fails, seizes or continues to burn excessive oil and I have to pay for a new engine or more repairs I will be devastated as I am on a Social Security and have a limited incoming. The engine could seize if it burns all the oil when I'm driving and could cause injuries to myself or the public. I know hate this vehicle and wish i never bought it !! I really feel Kia should be required to replace this engine with a SAFE no problems engine!

Once I reached 70000 miles my car start to burn oil and I went to Kia north Brunswick because I used my service oil there they told me that was normal and we will do the test then I should change the oil once it was burning a lot before got empty and after I went kia bridge water New Jersey and we did same and this time after I change the oil and used 700 miles I found my oil is almost empty and my car still under warranty but they told me if I want to fix it I should change the engine from my pocket and as a note, I'm always doing my service in Kia dealer and I have been almost 10000 miles I change the oil like 8 times because this problem and no one knows what's the problem and no one help me, please I need help with my car Thanks in advance

MY KIA HAS AN ENGINE ISSUE THAT INVOLVES OIL CONSUPMTION. I GET THE OIL CHANGED EVERY 5,OOO MILES AND IN THE LAST 4 OIL CHANGES IT HAS BEEN BOTED THAT THERE WAS NO OIL OR ABOUT 1/2 A QUART IN THE OIL PAN WHEN DRAINING. THIS MEANS THAT MY KIA IN ESSENTIALY BURNING 5 QUARTS OF OIL EVERY 5,000 MILES, WHICH IN MY OPINION IS FAR MORE THAN JUST A WORN ENGINE. HOWEVER, THE VEHICLE IS NOT LEAKING ANY OIL, I CONFIRMED THIS BY PARKING IN BOTH MY GARAGE AND DRIVEWAY TO TEST FOR OIL LEAKS AND I HAVE LOOKED UNDER THE VEHICLE AND HAD THE PEOPLE DOING MY OIL CHANGE CHECK AND NONE OF US CAN FIND ANY EVIDENCE OF A LEAK. WHEN THE ENGINE IS RUNNING THERE IN NO BLACK OR WHITE SMOKE SO I AM JUST NOT SURE WHERE THE OIL IS GOING. I HAVE CONTACTED THE KIA DEALERSHIP I BOUGHT THE VEHICLE FROM AND THEY BASICALLY TOLD ME THAT IS NOT THEIR PROBLEM AND THAT I CAN PAY ALL THIS MONEY TO HAVE IT DIAGNOSED. I KNOW THAT MY KIA SORENTO IS NOT HE ONLY ONE WITH THIS ISSUE, HOWEVER, KIA HAS STATED THAT EVEN THOUGH IT IS THE SAME ISSUE, SINCE IT HASN'T BECOME A RECALL INVOLVING MY PARTICULAR VIN IT IS NOT THIER PROBLEM. AND IT NEEDS TO BE FIXED BECASUE ONE OF THESE DAYS THE ENGINE IS GOING TO SIEZE WHILE I AM ON THE FREEWAY, OR SOMETHING LIKE THAT, AND POTENTALY CAUSE A MAJOR ACCIDENT THAT COULD RESULT IN DEATH. PLEASE LOOK INTO THIS FOR ME THANK YOU.

The steering wheel seems to get stuck with prolonged straightforward driving such as highway trips. When attempting to make slight correction in steering the steering wheel seems to stick requiring increased force to move the steering wheel which results in over correction. Power steering malfunction, it is available for inspection upon request. Potential steering problem resulting in crash. No. Problem described to dealer service center, no problems found upon routine service screening. No.

Excessive motor oil consumption leading to a cylinder 2 misfire resulting in a new motor needing to be purchased. The car is less than 5 years old. I purchased the car in 2018 with 13,000 miles and preformed all regularly scheduled auto maintenance and all of KIA’s recalls and advised KIA on multiple occasions that there was excessive oil consumption. Driving down the highway the car began to shake uncontrollably and the check engine light illuminated. The car was pulled over at an auto zone where it was advised of the cylinder 2 misfire. The car was then towed immediately into the Greensboro KIA dearlership for formal diagnosis of the issue. At which point the dealership called and advised all tests were performed and this repair would require a new motor for a total of $11000.

My 2017 Kia Sorento check engine turn on so I took it to the dealer. The dealer told me that it was the sensors and that the warranty would cover it. A few days later they told me they needed to change the engine. They also said that they needed the oil changes receipts. I send the receipts that I had in the moment, but the warranty needed more receipts. The lady from the dealer told me to call KIA to see what else they need it to approve the warranty to replace the engine. Another lady from KIA told me they need it 11 receipts in total to approve the warranty. I send the rest of the receipts which makes 11 receipts and they still don't want to replace the engine. I call the lemon law to see if they could help me and they told me because I never had any problems with the vehicle and it needs 2 or more problems with the engine, but they told me that KIA has a collective lawsuit for that are engines 2.0 and 2.4 and I have 2.4 on my Kia Sorento.

The steering is "Sticky" or feels like it gets stuck in a "Notch" while driving down the road. It is most noticeable at highway speeds and happens every trip to town. When the steering sticks is causes an overcorrection. This overcorrection is getting worse with time. I have yet to take it to the shop for inspection. No warning lamps or codes are currently present.

The 2.4 liter engine is using in excess of 4 quarts oil in less than 4000 miles. Kia corporation suggest to keep putting oil in engine until an internal failure. Then the engine will need replacing. The dealership willfully sold this under a Certified Pre-owned status. Which I think should be considered fraud. With Kia knowing they had the oil consumption issue prior to purchase. The vehicle was purchased Jan 23,2021 with 34,912 miles on it. It currently has 58921 miles on it. First began noticing the usage Dec 27 2022.

Engine seized after driving under 2000 miles after oil change from Kia dealership

I bought my Sorento new in 2017 and had been taking it in to the dealership for regular maintenance. It started drinking oil a few months ago and an in-warranty oil consumption test was done. It's still using a lot of oil AND now it has a bad cylinder and needs a new $5,000 engine. It's out of warranty now and I'm disappointed that regular service appointments over the last five years didn't prevent this. It makes them seem pointless in retrospect.

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed. The vehicle was then towed to Kia at Williamsburg (3012 Richmond Rd B, Williamsburg, VA 23185) where it was diagnosed that the engine needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 77,571.

2017 KIA SORENTO. CONSUMER WRITES IN REGARD TO ENGINE FAILURE.

Excessive oil consumption causing engine to misfire- needing spark plugs replaced with low mileage. Adding 2 quarts of oil about every 700 miles. With no solution given to correct issue.

Steering has a sticky or notchy feel. When going around bends/curves the vehicle proceeds to turn without the need of hands on the wheel. Steering feels like you have to break it out of place, which leads to oversteering out of lane. The issue is constant . Vehicle is not only putting myself at risk, but other drivers if not able to turn or avoid traffic. Problem has been reproduced and confirmed by dealer. Dealer advised to replace entire steering column which is about $2,600. There are no warning lights but issue was noticed after first buying the vehicle. Vehicle has no history of accidents nor indications of damage.

The engine threw a rod through the block, it is available upon request. I had driven it to my destination earlier that day, it stayed parked until later in the evening as we were getting ready to go we checked the oil and headed on our way. After 10 min of driving on the highway there was a loud ugly clunk noise, lots of smoke coming from the car and the oil and check engine light turned on and shut off, the engine had no power. We started to pull over we began seeing flames coming from under the hood, the engine had caught on fire before we had completely pulled over and come to a stop. It can't be driven anywhere, we found pieces of piston/connecting rod that were broken and mangled in the engine and later found the hole underneath the car at the bottom of the block. Since the fire was out by the time the officer arrived, he gave us an incident report and drove us home. The car wasn't making a weird noise, wasn't driving funny, it had less than 90k miles on it, no warning lights of any kind on the dash were on until mid accident but they turned off as fast as they came on. It was the LAST thing we expected to happen considering the mileage and no warnings or any kind before that night. Opened a case with Kia Customer Care Center and was told my case was escalated to nationals and they would reach out to me, I called back several times as they didn't have a number to give to me and each time I called i was told there was no update, there is still currently no update or anyth

The contact owns a 2017 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2nd rear section (non-movable portion) of Panoramic glass shattered while driving. No road debris is possible due to roof rack being on car which would prevent road debris or falling material. It simply shattered like temperature differential shatter.

Steering is sticky, it holds then releases.

The contact owns a 2017 Kia Sorento. The contact stated while driving 40 MPH, the vehicle began to stall. The contact stated that the low oil warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to CarMax, where they completed an oil consumption test and associated the failure with an unknown engine recall. The contact was referred to a local dealer for the recall repair. The contact towed the vehicle to a local dealer but was informed that the VIN was not included with the unknown recall on the engine. The contact towed the vehicle back to CarMax and was informed that the engine needed to be replaced. The vehicle was not repaired. The contact towed the vehicle to a second local dealer: Greenway Kia East (8701 E Colonial Dr, Orlando, FL 32817: (407) 678-1717), and was informed that the vehicle needed to be diagnosed at their location; however, she declined due to the cost. The vehicle was not diagnosed or repaired. The contact towed the vehicle back to CarMax. The vehicle was not repaired due to a backorder on the engine. The manufacturer had not been informed of the failure. The failure mileage was 60,411.

Car is jerking into 2nd gear while driving which causes tension on neck and back. Transmission also slips while accelerating. TCM needs to be updated but dealership can't do it without a notice.

Headlights and dash lights will suddenly and randomly turn off while driving when using auto setting. Have experienced this multiple times.

Vehicle shuttered and died while driving 65mph down highway. Dealer service indicated cause was due to fuel pump failure.

The contact owns a 2017 Kia Sorento. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact pulled over to the side of the road and restarted the vehicle. The contact stated that while driving back to the residence, the vehicle stalled several times and had to be restarted several times. The contact had rebuilt the engine himself. The failure recurred a second time and the vehicle had to be towed. The contact stated that the vehicle was sputtering and jerking while driving. The contact stated the engine failed and the vehicle was no longer drivable. The contact called the dealer and was informed that the vehicle was not included in a recall for the engine. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 105,000.

The lighting switch assembly has an issue that causes the headlights to turn off at random times. I have only seen it happen when the switch is on the auto setting, but that is the setting I most often use. When the lights go off, the instrument panel display shows that the switch has changed to the parking lights setting, but the physical switch has not been moved. The lights remain off for a few seconds and then switch back to the auto setting. I have also seen issues with the turn signals, such as when I make a left turn and complete the turn, the switch flips to the off position and then the right turn signal turns on by itself. This is a safety risk because the lights randomly turn off at night and it hinders my ability to see in the dark and for other vehicles to see me. It is also a safety risk because other drivers may react based on my turn signal being on, but I don’t intend to move in the direction it is indicating. I have seen this happen multiple times over the past year, but not consistently. The dealer I brought it to was not able to reproduce the issue and did not replace the switch. A dealer has inspected it, but no other parties have. There is no prior warning or messages before it happens.

The contact owns a 2017 Kia Sorento. The contact stated that an oil consumption test was performed on Oct 29th and approximately a month later, the engine had consumed 2 1/2 quarts of oil. There was no oil on the dipstick when checked and the vehicle had not yet been driven 1,000 miles. The vehicle began sputtering with the check engine warning light illuminated. The contact took the vehicle to the dealer; however, the vehicle was not diagnosed. The contact was referred to the dealer where the vehicle was purchased. The contact was informed that the failure could be related to the pistons. The vehicle was not officially diagnosed or repaired. The contact stated that a quart of oil needed to be added occasionally. The manufacturer was made aware of the failure. The approximate failure mileage was 100,008.

No warning. Engine started knocking. Waiting to hear if repair will be covered by 100000 original owner warranty

My 2017 Kia Sorento does not start all the time. I have had both the battery and starter tested and am told they are fine. This makes for a very UNRELIABLE mode of transportation. The car does not start sporadically and leaves me stranded at various times and places. I have been told by several repair places that they have no idea how to fix this... The car eventually starts after a few prayers but no mechanical adjustments are made. Please advise!! Thanks

I have two major concerns about my 2017 KIA Sorento (2.2L) OIL CONSUMPTION: The vehicle consumes up to 2-3 quarts of oil within 2-3 months. This is similar to other cases on this site: NHTSA ID Number: 11493012 NHTSA ID Number: 11491117 NHTSA ID Number: 11487580 NHTSA ID Number: 11486757 NHTSA ID Number: 11486544 NHTSA ID Number: 11484553 NHTSA ID Number: 11483621 NHTSA ID Number: 11482245 NHTSA ID Number: 11478518 NHTSA ID Number: 11478115 ENGINE KNOCK/VIBRATION: Now the engine knocks wildly when in idle, and I do not feel safe driving it, and it is the only vehicle I have access to transport my child to their job. My issues are similar to these reports: NHTSA ID Number: 11491104 NHTSA ID Number: 11477401 NHTSA ID Number: 11476366 NHTSA ID Number: 11473881 NHTSA ID Number: 11473534 I have reached out to the dealer, in reference to this, and they will not return my calls. When a mechanic reviewed it, they replaced two Ignition Coils (cylinder1&4) and all of the spark plugs, without any change. This vehicle was purchased in April 2022, and I have nothing but issues with it, and the dealer refuses to take it back or assist me with my concerns. It is very unsafe to drive, but like I shared it is the only vehicle we have. I fear this will not end well. My friend called on my behalf and had this Recall Request Open: 575550

When someone is sitting in the front passenger seat and does NOT have their seat belt on there is no warning alerting the operator of the vehicle, no lights blinking or no bells dinging. I have done a little research and this appears to be common on at least some Kia vehicles. Pretty much every other vehicle I have checked gives some kind of warning if passenger is not buckled. The seatbelt system is part of the restraint system (as I'm sure you know) so I would think that would be a big safety issue.

The contact owns a 2017 Kia Sorento. The contact stated upon activating the high beam headlights, both the internal and external lights failed to operate as needed. The contact stated that the lights had to be manually turned off before returning to normal operation. The contact also mentioned that his wife had driven into a ditch and scratched the passenger’s side of the vehicle due to the failure. The vehicle was taken to the dealer where he was given an estimate for a diagnostic test and repair. The manufacturer was not notified of the failure. The failure mileage was 42,600. The VIN was not available.

The engine has been consuming a lot of oil for some time. Kia did an oil consumption test 12/1/2020 and at that time was using 1.5qt per 1000 miles. They said was OK and acknowledged that a service bulletin was coming out in several weeks that would address the issue (See Receipt). That service bulletin was never issued from Kia. The oil consumption has increased to 330 miles per quart in September of 2022. Now the engine began to miss-fire on 10/27/2022 and consuming more than 200 miles per quart of oil. I believe the engine is now irreversibly damaged and they will not honor the warranty. The car is still within the warranty terms.

While headlights are set to "Auto" mode, they will automatically shut off wile driving on multiple occasions. Also, while on "Auto" mode, parked, and vehicle turned off, head lights will turn on. This is a safety issue as driving without headlights is illegal and can cause an accident. Also, if vehicle has headlights on while vehicle is parked and turned off, this can cause the battery to drain and vehicle will not turn on. Enabling it driveable. This is a failure within Kia's electrical system/wiring, and needs to be brought to their attention.