2012 Kia Sorento complaints

HAD TOW TRUCK COMPANY PICK UP MY KIA A WEEK BEFORE CHRISTMAS 2019 BECAUSE CHECK ENGINE LIGHT AND RECALL ISSUE. I PICK MY KIA UP 2-3WKS LATER AND THE DRIVER SIDE SEAT ADJUST IS HANGING OFF NEVER HAS THAT BEEN BROKEN KIA SAID IT ARRIVED THAT WAY. THAT'S COMPLETE TRASH I HAD NO ISSUE WIT THAT SEATING ADJUSTMENT AND NOW IT SETS OFF STARKS IT'S DANGEROUS KIA CLAIMS NO RESPONSIBILITY AND I HAVE MY HUSBAND AS WITNESS NEIGHBORS FRIENDS I'VE GIVEN RIDES. NEVER BROKEN TIL TOW DRIVER AND FINDLAY KIA HAS MY VEHICLE

AT 97K MILES, THE AIRBAG SENSOR LIGHT CAME ON. AFTER A $134 KIA SERVICE VISIT, THEY DETERMINED WE NEEDED TO REPLACE OUR PASSENGER SIDE SEAT FOR AN OCS SENSOR, AT A COST OF $2,550. THE AIRBAGS HAVE NEVER BEEN DEPLOYED IN THE VEHICLE. AFTER REVIEWING MANY WEBSITES (AND NHTSA), I SEE THAT THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE. THERE WAS A RECALL ON THE DRIVERS SIDE AIRBAG CLOCK SPRING, BUT IT DOES NOT APPEAR TO BE DIRECTLY RELATED TO THIS ISSUE WITH THE CAR.

THE VEHICLE DIED WHILE DRIVING AND WOULD NOT START. VEHICLE TOWED TO A LOCAL MECHANIC WHERE IT WAS DISCOVERED THE ENGINE HAD SEIZED. VEHICLE MAINTENANCE WAS UP TO DATE AND THE LAST OIL CHANGE IN THE VEHICLE TOOK PLACE JUST 15 DAYS BEFORE THE ENGINE SEIZED. THERE WERE NO WARNINGS, NO SOUNDS, NO DASH BOARD WARNING LIGHTS BEFORE THE BREAKDOWN. CAR SIMPLY DIED.

THE AIR BAG LIGHT IN THE INSTRUMENT PANEL IS ON. ACCORDING TO UNIVERSTIY FORD/KIA DEALERSHIP IN DURHAM NC THE AIRBAG SENSOR IS BAD IN THE PASSENGER SEAT. THE ESTIMATED REPAIR IS APPROXIMATELY $2200.00. THIS VEHICLE HAS 142,000 MILES AND I THINK KIA SHOULD PAY FOR THIS. TO REPAIR WILL REQUIRE A NEW SEAT. ACCORDING TO KIA SERVICE THE AIRBAGS NO LONGER WILL FUNCTION OR MAY BE ACTIVATED PREMATURELY.

MY CAR HAS BEEN HAVING STRANGE INTERMITTENT ENGINE TROUBLES & SYMPTOMS. (THE FIRST SYMPTOMS APPEARED IN SEPTEMBER 2019) IT STARTED WITH THE ACCELERATER GOING OUT ON THE HIGHWAY OVER ABOUT 50 MPH ONCE OR TWICE RANDOMLY. ABOUT A MONTH LATER IT DID IT AGAIN. AND THEN THIS TIME IT ALSO STALLED AT A STOP SIGN. OTHER TIMES IT FEELS LIKE THE CAR ENGINE HICCUPS. IT WILL LOSE POWER AND COME BACK ON WITHIN A HALF SECOND. AND THEN CONTINUE AS IF NOTHING HAPPENED FOR ANOTHER MONTH. RECENTLY THE SYMPTOMS ARE HAPPENING MORE OFTEN. IT IS TERRIFYING. I CAN'T DRIVE ON THE HIGHWAY BECAUSE I AM SO SCARED. AT THIS POINT, THESE SYMPTOMS HAVE NOW TAKEN PLACE NUMEROUS TIMES AND IT DOESN'T MATTER WHAT SPEED - WHEN IN MOTION UP TO 60-70 MPH, AROUND 30 MPH, AT A STOP SIGN, WHEN I WAS TRYING TO TURN LEFT, ETC. I HAVE TAKEN IT TO A MECHANIC SEVERAL TIMES SINCE THE FIRST SYMPTOM. AND I HAVE TAKEN IT TO A KIA SERVICE LOCATION. ALL HAVE SAID THE CAR SEEMS TO BE RUNNING GREAT AND THERE ARE NO CODES SHOWING UP OR ENGINE LIGHTS COMING ON. THEY CANNOT SEE ANYTHING WRONG WITH THE CAR UNLESS THE SYMPTOMS APPEAR. I HAVE SEEN SOME ARTICLES ONLINE ABOUT A RECALL FOR KIA'S OF MY YEAR WITH THE SAME SYMPTOMS, BUT THIS RECALL IS NOT ON MY VIN? I AM HONESTLY SO UPSET BECAUSE I LOVED THIS CAR. I HAVE BEEN LOOKING FOR A NEW CAR, BUT I REALLY JUST WANTED TO GET THIS FIXED. I DO BELIEVE MY CAR IS AFFECTED BY THE OTHER RECALL, BUT WHY ISNT IT SHOWING UP? WHAT DO I DO? THIS CAR IS PUTTING MY LIFE AND OTHER PEOPLES LIVES IN DA

MY CAR IS STARTING TO RATTLE ON COLD STARTS ONLY. IT NOW HAS 142000 AND STILL HAS THE ISSUE. I TOOK MY CAR TO SUMMIT PLACE KIA AND THEY SAID MY CAR DOESN'T FALL UNDER TECHNICAL BULLETIN 140 EVEN THOUGH IT FALLS UNDER THE ENGINE TYPE AND MANUFACTURE DATE. I DO ROUTINE MAINTENANCE WITH RECORDS AND THEY SAID I MISSED THE REPLACEMENT WINDOW BECAUSE I BOUGHT THE CAR USED. AFTER READING MULTIPLE OTHER COMPLAINTS THEY HAVE HAD THE SAME ISSUE THEN COMPLETE ENGINE FAILURE. WHEN WILL KIA TAKE RESPONSIBILITY AND REPLACE THE ENGINES THAT THEY MANUFACTURED INCORRECTLY? I HAVE BEEN DEALING WITH KIA SINCE JUNE OF 2018 TO HELP RESOLVE THIS ISSUE BECAUSE 140 DESCRIBES THE ISSUE TO THE EXACT PROBLEM AND THE SOUND PROVIDED MATCHES THE SAME ISSUE I HAVE. BULLETIN 140 DESCRIBES WHAT NEEDS TO BE FIXED AND HOW IT NEEDS TO BE FIXED BUT KIA WONT REPLACE THE DEFECTIVE PROBLEM AND WONT TAKE RESPONSIBILITY FOR IT

DRIVING TO WORK THIS PAST TUESDAY 12/24/2019, WHILE DRIVING MY CAR DID THIS JERK MOVE AND THEN ALL THE ELECTRICAL SIGNS POPPED UP I COULDN'T BRAKE OR STEER MY STIRRING WHEEL .ITS AS IF MY CAR LOCKED UP ON ME. LUCKILY I WAS ABLE TO TURN OFF A SIDE ROAD AVOIDING ON COMING TRAFFIC. AND BUT THE CAR IN PARK. I WAS STUCK FOR 2 HOURS. MY CHECK ENGINE LIGHT WAS THE ONLY LIGHT THAT STAYED ON. I COULDN'T START THE CAR AT ALL. LUCKILY I CALLED MY COUSIN TO SEE IF SHE COULD TRY AND GIVE ME A JUMP TOO SEE IF IT WORKED. IN WHICH IT DID I THEN TOOK MY VEHICLE UP TO AUTO ZONE WHERE THEY OUT IT ON THE DIAGNOSTIC MACHINE. WHERE MY BATTERY AND ALTERNATOR WERE FINE. IT WAS VERY SCARY FOR THIS VEHICLE TO HAVE SHUT OFF ON ME LIKE THIS I AM JUST GLAD I WAS NOT ON THE HIGHWAY OR IT COULD HAVE BEEN A REALLY BAD OUTCOME FOR ME. THE UPLOAD OPTION ISN'T ALLOWING ME TO UPLOAD THE VIDEO OR MY PICTURE FROM THE SAY IT OCCURED.

WHILE DRIVING THE ENGINE SEIZED UP LEAVING THE VEHICLE WITHOUT POWER. HAD TO COAST CAR TO THE SHOULDER OF ROAD AND WAS LATER REMOVED BY A TOW TRUCK. WAS TRAVELING NORTH ON STATE HIGHWAY 83 IN MONROE COUNTY GA.

THE CAR HAD EMISSIONS ISSUES, ATTEMPTED TO REPAIR, AFTER INSTALLING ALL NEW PARTS OURSELVES STILL WAS SHOWING EMISSION CODE, LOOKED UP IF THERE WAS A RECALL, AND THERE WAS A SAFETY RECALL ON THE ENGINE DUE TO POOR MACHINING CAN CAUSE THE ENGINE TO SEIZE AND CAUSE OPERATOR TO LOOSE CONTROL. CONTACTED KIA AND THEY TOWED THE VEHICLE TO A LOCAL DEALERSHIP IN KINGSTON NY. ORIGINALLY CLAIMED THEY WOULD REPLACE THE ENGINE AND TWO OTHER RECALLS. TWO DAYS LATER RECEIVED A CALL FROM THE KIA DEALER STATING THAT THEY WOULD NOT CHANGE THE ENGINE DUE TO THE FACT THE EMISSIONS LIGHT WAS ON AND THAT WE HAD WORKED ON THE CAR. THE EMISSIONS CODE IS UNRELATED TO THE ISSUE OF THE RECALL. THE CAR IS STILL WITH THE ORIGINAL OWNER. DO THEY STILL HAVE TO DO THE ENGINE REPLACEMENT REGARDLESS OF US ATTEMPTING THE EMISSION ISSUE? HER 16 YEAR OLD DAUGHTER WAS GOING BE THE ONE DRIVING THE VEHICLE- WE ARE CONCERNED THAT THE CAR IS UNSAFE DUE TO THE RECALL THEY ARE REFUSING TO REPAIR

SINCE I PURCHASED THIS VEHICLE BRAND NEW IN DECEMBER 2011 I HAVE HAD TO REPLACE THE HEADLIGHT WIRING 4 TIMES AND HAVE TO CHANGE THE HEADLIGHT BULB AT LEAST ONCE EVERY 2-3 MONTHS. EACH TIME I HAVE HAD THE WIRING HARNESS REPLACED AFTER THE THIRD LIGHT BULB CHANGE THE WIRING HARNESS BEGINS TO MELT AND THEN LOSES CONNECTION WITH THE BULB THEREFOR MY HEADLIGHTS ARE INTERMITTENT.

COMPLETE ENGINE FAILURE OF THE KIA SORENTO. TOOK THE VEHICLE IN FOR NORMAL OIL CHANGE AND INVESTIGATION OF A NOISE COMING FROM THE FRONT OF THE VEHICLE. WHEN TECHNICIAN DROVE THE CAR ON A CITY STREET, THE ENGINE COMPLETELY DIED ON THE ROAD. TECHNICIAN PULLED OFF TO SIDE OF THE ROAD AND HAD IT TAKEN BACK TO SHOP. WHEN INVESTIGATING, FOUND THAT THERE WAS NO OIL IN THE ENGINE. NO LOW ENGINE OIL PRESSURE OR CHECK ENGINE LIGHT WAS PRESENT.

VEHICLE WITH JUST OVER 88000 MILES AIRBAG LIGHT CAME ON DEALER SAYS WILL BE ANYWHERE FROM 1500 TO 2600 DOLLARS TO FIND AND REPLACE ISSUE. OTHER SORRENTO OWNERS COMPLAINING ONLINE ABOUT SAME ISSUE. ON INITIAL START FOR THE DAY AIRBAG LIGHT CAME ON AND WONT GO OUT

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE ON ITS OWN. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED, MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BEARING WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED RON BOUCHARD'S KIA (LOCATED AT 488 OLD UNION TURNPIKE, LANCASTER, MA 01523, (978) 345-1800) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.

CODE :P0014 EXHAUST CAMSHAFT POSITION TIMING. I WAS DRIVING WITH MY CHILDREN ON THE HIGHWAY.

I DRIVE KIA SORRENTO 2012, ITS AT 117,000 MILES. FOR THE LAST 6000 MILES MY CAR HAS STARTED BURNING THROUGH ABNORMALLY HIGH AMOUNTS OF OIL. IT DOESN'T GIVE ANY WARNING SIGNS AND THE LOW OIL WARNING LIGHT NEVER COMES ON. FOR MY LAST 3 SERVICES WHICH WERE IN JUNE, AUGUST AND NOVEMBER, ALL WELL BEFORE I WAS DUE FOR OIL CHANGE, I WAS TOLD THAT THERE WAS NEXT TO NONE OIL LEFT IN MY CAR. ON NOV 16TH, WHILE I WAS DRIVING ON A FREEWAY MY CAR WITHOUT GIVING ME ANY WARNING OR INDICATION THAT OIL WAS RUNNING LOW, DECELERATED FROM 60MPH TO 30MPH AND THE CHECK ENGINE SIGN STARTED FLASHING. I PULLED ASIDE AND GOT IT TOWED TO A NEARBY CAR AUTO REPAIR SHOP. I WAS TOLD THAT THERE WAS NEXT TO NONE OIL IN MY CAR AND BECAUSE IT HAD BEEN RUNNING WITHOUT ANY OIL MY ENGINE WAS ALL DAMAGED. I WAS TOLD THAT MY KIA NEEDED ENGINE REPLACEMENT. I WAS ALSO TOLD THAT THE MECHANIC DIDN'T FIND ANY LEAKS OR OTHER REASONS WHY OIL MIGHT BE GETTING CONSUMED SO QUICKLY. I SEARCHED ONLINE ABOUT WHY I MIGHT BE HAVING THIS PROBLEM AND FOUND THAT MANY OTHER KIA OWNERS ACROSS AMERICA ARE EXPERIENCING SAME PROBLEMS WITH ABNORMALLY HIGH AMOUNT OF OIL CONSUMPTION. SINCE THEN I HAVE BEEN TRYING TO GET IN TOUCH WITH KIA CORPORATE TO SEE IF THEY MIGHT BE ABLE TO HELP ME FIGURE OUT WHAT HAS BEEN HAPPENING BUT I HAVE BEEN UNSUCCESSFUL.

MY CAR STOPPED RUNNING WHEN I WAS DRIVING IT. IT JUST STOP MOVING. I HAVE TO PUSH IT OFF THE ROAD. I HEAR SOME NOISE IN THE ENGINE WHEN I START IT.

WHILE DRIVING THE VEHICLE IN NORMAL HIGHWAY TRAFFIC THE ENGINE COMPLETELY SEIZED AND THE VEHICLE TURNED OFF IN THE MIDDLE OF THE HIGHWAY. THE CAR WAS IN MOTION IN NORMAL TRAFFIC. THE STEERING WHEEL BECAME EXTREMELY TOUGH TO TURN AND MANEUVER. HAZARD LIGHTS WERE TURNED ON WHILE STREERING WITH MUCH DIFICULTY TOWARD THE SIDE OF THE HIGHWAY. THE CAR WOULD NOT TURN ON. THE CAR WAS TOWED TO A KIA DEALER IN SAN JUAN, PUERTO RICO. THEY HAVE DENIED THE RECALL UNDER KIA RECALL SC147. THIS SEEMS TO BE A DANGEROUS ACCOUNTABILITY ERROR ON THE DEALER.

HAD TWO MOTORS REPLACED. THE CATALYTIC CONVERTER CRUMBLED WHEN MECHANICS REPLACED MOTOR NOW WANT TO CHARGE ME 3000 WHY WOULD THIS CRUMBLE AND SHOULD BE REPLACED AS ENGINE PROBABALY DAMAGED IT MAY HAVE EVEN CAUGHT FIRE AND DIDN'T KNOW

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT OIL WAS IN THE ENGINE, WHICH CAUSED IT TO SEIZE. THE MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

ON A BUSY HIGHWAY RT.70 VEHICLE DECALS GOT TO FLASHING ON THE DASH BROAD ALL OF THEM. THAN LOST ALL POWER.COULDN'T USE FLASHERS OR ANYTHING. AND GOT OVER TO THE SHOULDER .WAIT A FEW MINUTES NOTHING HAD TO GET IT TOW BACK TO MY SONS. TRY A JUMP AFTER 3 MINUTES THE VEHICLE SHUT BACK DOWN .BATTERY SHOW GOOD .

THE OCS (OCCUPANT CLASSIFICATION SENSOR) HAS FAILED, RESULTING IN THE PASSENGER SIDE AIRBAG FAILING IN THE "OFF" POSITION. THE COST TO REPLACE IS IN EXCESS OF $2,000... A PRICE THAT WILL LEAVE MANY OWNERS WITHOUT A FUNCTIONING PASSENGER SIDE AIRBAG. KIA HAS EXTENDED COVERAGE FOR OTHER FAILING AIRBAG COMPONENTS (CLOCK SPRING), IT IS ODD THEY WOULD LEAVE THEIR CUSTOMERS EXPOSED BY NOT COVERING THIS ONE.

WHEN I USED MY DEFROST THIS CRACK CAME UP AND KEPT SPREADING WHILE I WAS DRIVING. AND I HAVE NOT BEEN IN A WRECK WITH THIS VEHICLE

SOMETIME WHEN YOU START THE CAR THE RPM'S WILL NOT MOVE. THE CAR WILL GO FOR A LITTLE WHILE THEN YOU GIVE IT GAS AND IT WILL NOT GO. YOU HAVE TO STOP..TURN THE CAR OFF AND RESTART. IT HAS DONE THIS A NUMBER OF TIME LATELY.

MY 2012 KIA SORENTO LX HAS 144,566 MILES ON IT AND HAS BEEN MAINTAINED REGULARLY SINCE I PURCHASED IT IN JULY 2018. IN OCTOBER 2019, MY VEHICLE WAS IN MOTION GOING ROUGHLY 40 MPH WHEN THE VEHICLE SUDDENLY LOST POWER. THE ENGINE BEGAN KNOCKING AND THE STEERING WHEEL LOCKED UP. UPON COASTING THE VEHICLE INTO A NEARBY PARKING LOT AND ATTEMPTING TO START IT, THE VEHICLE BEGAN MAKING AN INTENSE KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE HAD TROUBLE MAINTAINING POWER AND CONTINUOUSLY CUT OFF, EVEN AFTER PUTTING IN A NEW BATTERY AND ALTERNATOR. UPON CHECKING THE VEHICLE TO SEE IF IT WOULD THROW ANY CODES, IT THREW A "MISFIRE IN CYLINDER 2" CODE. UPON HAVING THE CAR INSPECTED, I WAS TOLD THAT IT WILL NEED A NEW ROD IN THE ENGINE. THIS CAR HAS UNDER 150,000 MILES AND HAS BEEN MAINTAINED METICULOUSLY, BUT RANDOMLY THREW A ROD AS I WAS DRIVING DOWN THE ROAD. AFTER DOING FURTHER RESEARCH, IT BECAME APPARENT THAT 2012-2018 KIA SORENTOS HAVE BEEN RECALLED FOR THIS EXACT PROBLEM; MY 2012 SORENTO, HOWEVER, IS NOT COVERED UNDER THE RECALL ACCORDING TO A VIN CHECK.

I BROUGHT MY 2012 KIA SORENTO TO DORSCHEL FOR THE SC147 RECALL A COUPLE MONTH AGO. THEY SAID MY ENGINE WAS NOT BEING REPLACED BECAUSE KIA IS ONLY REPLACING ENGINES FOR THIS RECALL IF THEY STOP WORKING. THEY DID NOT TELL ME I HAD ANY OTHER ISSUE WITH MY ENGINE, ALTHOUGH KIA'S RECALL TELLS THEM TO INSPECT TO THE ENGINE FOR ISSUE. I WAS DIRECTED TO KEEP DRIVING IT UNTIL THE ENGINE STOPS WORKING. NOW MY ENGINE HAS MAJOR ISSUES. WHILE DRIVING IT WAS HAVING TOUGHT TIME PICKING UP SPEED WHEN I ENTER A 55MPH ROAD AND I COULD NOT ACCELERATE FAST. THE CAR KEPT SPUTTERING AND SHUTTERING, CAUSING A CAR TO ALMOST HIT ME FROM BEHIND. THIS IS ONLY A 2 MONTHS AFTER THEY INSPECTED IT AND FOUND NO ISSUES. DORSCHEL KIA SAYS IT IS A TIMING CHAIN FAILURE AND COMPRESSION PROBLEM, BENT VALVES AND SUCH, OIL SLUDGE AND THAT THIS HAS NOTHING TO DO WITH THE SC147. I ALSO HAD REALLY EXCESSIVE OIL CONSUMPTION (1QT EVERY 300 MILES) SINCE THE SC147 INSPECTION WAS PERFORMED. WHY? NOW KIA COMPANY IS SAYING THIS IS NOT THEIRFAULT. I BELIEVE EITHER DORSCHEL WAS NEGLIGENT IN THEIR ENGINE INSPECTION PERFORMED THE SC147 RECALL, OR THE ENGINE SLUDGE WAS CAUSED BY THE ROOT CAUSED OF THE SC147 PROBLEM, WHICH CAUSED THE OTHER ISSUES. OR SOMETHING DURING THE INSPECTION OF THE ENGINE FOR THE SC147 PROBLEM CAUSED OTHERS ISSUES THAT LEAD TO MY CURRENT SITUATION. I HAD NO ENGINE PROBLEMS BEFORE I BROUGHT MY VEHICLE INTO DORSCHEL KIA 2 MONTHS AGO AND THEN I HAD ALL OF THIS HAPPEN. WHAT DID DORSCHEL KIA REALLY DO TO MY CAR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD, AND THE LOW OIL LEVEL, BATTERY, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS THEN TOWED TO SCOTT HARVEY KIA (LOCATED AT 1710 N OLDEN AVE, EWING TOWNSHIP, NJ 08638, (866) 548-4303) WHERE IT WAS DIAGNOSED THAT THE LONG OR SHORT BLOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 65MPH WHEN MY 2012 KIA SORENTO COMPLETELY SHUT OFF, THE INSTRUMENT PANEL LIGHTS ALL CAME ON AND I FORTUNATELY WAS ABLE TO DRIFT TO A STOP. THE CAR WOULD NOT START BACK UP. HAD IT TOWED TO THE KIA DEALERSHIP WHERE THEY TOLD ME THAT THE CRANKSHAFT HAD SEIZED DUE TO MECHANICAL DEBRIS IN THE ENGINE. THE DEALERSHIP SAID THAT THIS IS A VERY COMMON PROBLEM WITH MY MAKE AND MODEL REGARDLESS OF ENGINE TYPE, BUT ONLY THE GDI ENGINE WAS RECALLED. MY SPECIFIC ENGINE WAS NOT RECALLED AND I WOULD BE LEFT TO PAY TO HAVE THE ENGINE FIXED DUE TO A MECHANICAL FAILURE NOT OF MY CAUSING. THIS DOESN'T MAKE SENSE, IT IS THE SAME PROBLEM FOUND WITH HUNDREDS OF THOUSANDS OF KIA SORENTOS 2011-2013 WHETHER THEY ARE A GDI ENGINE OR THE SAME TYPE OF ENGINE I HAVE. WHY WERE NOT ALL ENGINE TYPES RECALLED IF ALL ENGINE TYPES HAVE THIS EXACT SAME ISSUE?

THERE WERE PREMATURE ENGINE BARRING WEAR WHICH CAUSED THE CAR TO SEIZE AND BLOW A ROD OUT THE BOTTOM OF THE CAR WHICH STARTED A SMALL FIRE. I WAS GETTING OFF THE HIGHWAY WHEN ENGINE LIGHT HAD COME ON WHEN I GOT TO ON RAMP IT SPUTTERED AND STALLED, OIL LIGHT CAME ON AND CAR STALLED THEN PEOPLE YELLED GET OUT CAUSE THERE WAS A FIRE UNDER THE FRONT OF MY CAR. POLICE INCIDENT REPORT NUMBER [XXX] TRP. HARRISON 616-403-0698 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

AIRBAG LIGHT ON AT ALL TIMES , NO BEEPING WHEN PASSENGER SITTING AND CAR MOVING,

MY WINDSHIELD-WASHING SYSTEM IS NOT SPRAYING WATER ONTO EITHER THE WINDSHIELD OR THE REAR WINDOW. THE DEALER HAS ADVISED ME THAT THIS IS DUE TO THE FACT THAT THE ORIGINAL MESH IN THE PUMP FILTER SCREEN IS SO FINE THAT IT BECOMES CLOGGED BY WASHER FLUID. A NEW, COARSER MESH IS AVAILABLE, AT A REPLACEMENT COST TO ME OF APPROXIMATELY $185. ACCORDING TO THE DEALER, THIS IS A WELL-KNOWN PROBLEM. THE PART IS NOT DEFECTIVE, BROKEN, OR WORN-OUT. INSTEAD, IT WAS NOT SUITED TO CARRYING OUT ITS PURPOSE IN THE FIRST PLACE. IN OTHER WORDS, THE SITUATION IS CLEARLY THE RESULT OF FAULTY DESIGN. I CAN TELL YOU FROM PERSONAL EXPERIENCE THAT THE INABILITY TO CLEAN MY WINDSHIELD ON-THE-MOVE WHEN NECESSARY IS WITHOUT QUESTION A SAFETY CONCERN. IT IS PARTICULARLY ACUTE AT NIGHT, BUT IT IS ALSO A PROBLEM AT OTHER TIMES. FOR THE MOMENT, I MUST CARRY CLEANING SUPPLIES AND MUST SOMETIMES STOP THE VEHICLE TO CLEAN THE GLASS SO THAT I MAY SAFELY OPERATE THE VEHICLE. THIS TOO ENTAILS THE RISK OF BEING STRUCK IF, FOR EXAMPLE, I AM ON AN INTERSTATE HIGHWAY. I CAN AFFORD TO REPLACE THE SCREEN. BUT MANY WILL NOT BE ABLE TO DO SO. IT SEEMS TO ME THAT THIS IS EXACTLY THE KIND OF PROBLEM THAT SHOULD RESULT IN A RECALL.

AT APPROXIMATELY 123K MILES, THE AIRBAG SENSOR LIGHT CAME ON. AFTER A KIA SERVICE DIAGNOSIS, IT WAS DETERMINED THAT I NEED AN OCS MAT REPLACEMENT, PASSENGER SIDE. THE AIRBAGS HAVE NEVER BEEN DEPLOYED. THE COST IS $2,700. AFTER REVIEWING MANY CONSUMER WEBSITES, I SEE THAT A GREAT NUMBER OF PEOPLE ARE HAVING THE SAME PROBLEM. THE LIGHT CAME ON AS I WAS STARTING THE CAR AND NEVER WENT OFF. THIS APPEARS TO BE A NATIONWIDE ISSUE WITH A LARGE NUMBER OF PEOPLE COMPLAINING. (I HAVE A RECALL LETTER, BUT IT IS FOR THE DRIVER AIRBAG CLOCK SPRING.)

AT ABOUT 80,000 MILES DURING ROUTINE OIL CHANGE, THEY TOLD ME IT WAS 4 QUARTS LOW. I DID OIL CHANGES REGULARLY BEFORE THIS (EVERY 6 MONTHS / 5,000 MILES). THE ENGINE CONSUMED (BURNED?) 1 QUART EVERY 1000 MILES. NOW AT 93,000 MILES ON THE ODOMETER, THE ENGINE IS BURNING 1 QUART EVERY 500 MILES.

THE ENGINE STALLED OUT WITHOUT WARNING AND WOULD NOT RESTART WHILE DRIVING, IN MODERATE TRAFFIC AT ABOUT 30MPH.

SUDDENLY AT 95000 MILES ENGINE STARTED TO USE OIL BUT IT'S NOT BURNING IT OR ANY LEAKING FROM ENGINE. I HAVE TO CHECK OIL WEEKLY AND WILL NEED A QUART EVER 800 TO 1000 MILES. AFTER READING MANY POSTS ON THIS SUBJECT ALL ARE HAVING THE EXACT SAME ISSUES AS WE ARE. KIA WILL NOT TAKE OWNERSHIP FOR THIS PROBLEM AND TERRIBLE ENGINE DESIGN. THEY NEED TO BE HELD RESPONSIBLE FOR THIS ISSUE.

MY KIA SORENTO HAS HAD THE OIL PRESSURE SENSOR GO OUT TWICE IN TWO YEARS. WHILE DRIVING MY VEHICLE IS CHANGED WHEN SUPPOSED TO BE AND STILL THIS IS THE SECOND TIME DRIVING IT HAS DONE THIS ON A CITY STREET.

THE REAR BREAK LIGHTS AND RUNNING LIGHTS FAIL CONSISTENTLY. THEY HAVE HAD TO BE REPLACED MULTIPLE TIMES IN THE LAST FEW MONTHS. ON OCCASION, THE PASSENGER SIDE LIGHT POWERS BACK ON AFTER THE REAR HOUSING HAS BEEN MOVED. IN INCIDENTS WHEN THE LIGHT HAS FAILED, THERE IS A BURN MARK ON THE OUTER CONTACT PORTION OF THE BULB. THIS AFFECTS ALL LEVELS OF DRIVING AS YOU CAN FIND YOURSELF NEARLY INVISIBLE AND GIVE ZERO INDICATION OF STOPPING TO VEHICLES AROUND YOU.

2012 KIA SERENTO 2/25/2017& KIA HAD A "ANTI-CORROSION"RECALL AND WE HAD IT SERVICED AT MIKE SMITH KIA IN PADUCAH,KY-4/14/17,WE WILL CALL THIS DOCUMENT1.THEN WE WE RECEIVED MAJOR ENGINE RECALL IN SEPTEMBER 20,2017 ABOUT 2012 KIA SERENTO'S STALLING,DOCUMENT 2.WE TOOK THE VEHICLE TO WYATT JOHNSON KIA OF TN. OCTOBER 7,2017 & WE WERE TOLD IF IT DID NOT PASS THEIR TESTS THEY WOULD REPLACE THE ENGINE.OK,WELL THEY SAID IT PASSED,AND CHANGED THE OIL,&SUPPOSEDLY PUT AN "MIL" SENSOR AND"MIL" DASH LIGHT TO DETECT ONCOMING ENGINE FAILURE AND SEND THE CAR INTO WHAT THEY CALL A 'LIMP" MODE. WHICH IS NOT DOCUMENTED ON DOCUMENT #3 WHICH TO OUR SURPRISE IT PASSED BECAUSE IT HAD BEEN MAKING AN KNOCKING SOUND AND EXPERIENCING SOME ATTEMPT'S OF THE VEHICLE STALLING.YES AFTER THE OIL CHANGE RAN SOME WHAT SMOOTHER,BUT STILL EVERY NOW AND THEN WE WOULD GET AN OCCASIONAL THROTTLE SPIKE,OR AN ATTEMPT TO STALL.GOT AN RECALL TO DO A LOGICUPGRADE,& TOOK IT IMMEDIATELY TO WYATT J. KIA DEC.12,2018,DIAGN. DID NOT DETECT CODE FROM KNOK SENSOR BUT CAUTIONED,ON PERFORM FUEL INJECTION/THROTTLE BODY SERVICE FOR $199.95 DOCUMENTS #4&5 THE WE HEAR ABOUT THIS FUEL PUMP AND FUEL LINE RECALL IN MICHIGAN ON 68,000 VEHICLES IN OUR YEAR,MAKE AND MODEL,WHICH RAISED A RED FLAG TO WHY OUR VEHICLE WAS CONTINUING TO THROTTLE SPIKE'S AND MORE APPARENT ATTEMPTS TO STALL.HOWEVER NO RECALL ON OUR'S?HAVE GOTTEN 2 MORE RECALL'S SINCE ON OUR VEHICLE,ONE HEADLAMP LOW BEAM CONNECTOR WARRANTY EXTENSION,&TWO AIR BAG CLOCK SPRING,CALLED

2012 KIA SORENTO, HAD ISSUE WITH THE PASSENGER SIDE HEADLIGHT BLOWING. ASKED DEALERSHIP TO FIX IT. THEY SAID PRONGS NEEDED TO BE SPREAD. THE LIGHT BLEW AGAIN. TOOK IT BACK IN AND THEN THEY REPLACED THE HARNESS. THEY FORGOT TO MENTION THERE WAS AN ISSUE AND MADE IT SOUND LIKE THEY DID ME A FAVOR FIXING IT FOR FREE. FAST FORWARD A YEAR AND I START HAVING THE SAME ISSUE WITH THE BRAKE LIGHTS. THEY TELL ME THAT THEY WILL DIAGNOSE FOR $150 AND IF IT IS THE WIRING HARNESS IT WILL COST ME AN ADDITIONAL $300. IT WAS THE WIRING HARNESSES THEY DIDN'T CHARGE ME FOR THE DIAGNOSE BUT IT STILL COST $250. I TOLD THEM THAT IT WAS THE SAME ISSUE AS THE HEADLIGHT. THEY DIDN'T CARE BECAUSE I DIDN'T BRING IT IN EVERY TIME THE BULBS BLEW TO PAY $20 TO REPLACE THE BULBS. GOT IT REPAIRED 5/2019 NOW THE BRAKE LIGHT IS OUT AGAIN.

I USE SPEED CONTROL OFTEN. SOMETIMES IT TAKES SEVERAL ATTEMPTS TO GET IT TO SET. I NEVER REPORTED IT BECAUSE I KNEW IT WOULD COST A FORTUNE FOR THE DEALER TO DIAGNOSE. I BELIEVE IT IS ACTUALLY PART OF AN ELECTRONIC ISSUE. THE DRIVER'S SIDE HEATED SEAT NO LONGER WORKS. I WENT TO ADJUST THE VOLUME OF PHONE CALL FROM STEERING WHEEL AND THE IT DISCONNECTED THE CALL. WENT TO TURN VOLUME UP FOR THE RADIO FROM THE STEERING WHEEL AND THE VOLUME WENT DOWN.

MY KIA SORENTO IS BURNING EXCESSIVE OIL. I HAD IT AT A DEALERSHIP 6/2019 FOR A RECALL TO REPLACE THE ENGINE. I WAS TOLD IT WAS OK AT THAT TIME. SHORTLY AFTER THE RECALL EVALUATION WAS COMPLETED, THE CHECK ENGINE LIGHT CAME ON IN 07/2019 DUE TO LOSS OF OIL ABOUT 800 MILES AFTER AN OIL CHANGE AT MINEKE. THEY TOPPED IT OFF AND HAD ME COME BACK IN AFTER 1000 MILES AND TOLD ME I HAD AN OIL CONSUMPTION ISSUE AND TO TAKE IT TO A KIA DEALERSHIP TO FOLLOW UP. I WENT TO AN OFFICIAL KIA DEALERSHIP TO HAVE IT DOCUMENTED BY THEM AND THEY DID THE OIL CONSUMPTION TEST AGAIN. THEY SAID AT THE TIME THE SPARK PLUGS AND ENGINE LOOKED OK AND THERE IS A KNOWN ISSUE BUT MINE WOULD NOT QUALIFY TO BE REPLACED AT THIS TIME AND I COULD KEEP TOPPING OF THE OIL IF NEEDED. I BROUGHT IT BACK AFTER PUTTING ON 950 MILES BECAUSE THE OIL WAS VERY LOW. IT HAD BURNED THROUGH 2.5 QUARTS. THEY SAID THE ENGINE IS BAD AND 2 OUT OF 3 SPARK PLUGS ARE STARTING TO GO. THE ENGINE SHOULD BE REPLACED BUT IT DOES NOT MEET THE CRITERIA KIA HAS TO BE COVERED UNDER KIA'S EXTENDED WARRANTY SO IT WOULD BE OUT OF POCKET. THE VEHICLE ONLY HAS 136,331 MILES ON IT NOW AND I STILL OWE MONEY ON IT SO I WOULD LIKE TO KEEP IT BUT DON'T WANT TO PAY $6,200 TO REPLACE THE ENGINE. I CALLED KIA DIRECTLY AND THEY CREATED A CASE NUMBER. THEY RECOMMENDED GETTING SECOND OPINION FROM ANOTHER KIA DEALERSHIP. NOW I HAVE TO START THIS PROCESS OVER AGAIN. MEANWHILE, MY ENGINE IS GETTING WORSE AND IT IS CONCERNING ME THAT IT IS NOT SAFE TO DRIVE. I F

MY ENGINE WAS REPLACE ON ORIGINAL RECALL. I KEEP BRINGING IT BACK FOR OVERHEATING AND RUNNING HOT AND THEY KEEP TELLING ME NOTHING IS WRONG. IS THERE A DEFECT IN THE REPLACEMENT ENGINE AFRAID TO DRIVE MY CAR CAR IT DOES NOT GET HOT UNTIL YOU DRIVE IT FOR A WHILE OR LONG TRIP

I TOO HAVE THE PROBLEM OF THE PASSENGER AIRBAG LIGHT COMING ON OUT OF THE BLUE; NO ACCIDENTS.

I RECEIVED A RECALL NOTICE FROM KIA MOTORS STATING THAT I NEED TO BRING IN MY 2012 SORENTO IN TO HAVE THE "CLOCK SPRING ASSEMBLY" CHECKED AS MY AIR BAG LIGHT ON THE DASHBOARD IS ILLUMINATED. I BROUGHT IT TO HAVE IT CHECKED AND WAS TOLD THAT IT'S NOT THE "CLOCK SPRING ASSEMBLY" BUT THE OCS MAT THAT IS DEFECTIVE ( CODE B1764 ) AND WOULD COST ME $2640 TO REPLACE...I WAS TOLD THAT THE AIR BAG SYSTEM "MIGHT NOT" FUNCTION PROPERLY WITH WITH THE AIR BAG LIGHT ILLUMINATED...WHY IS THE OCS MAT NOT A RECALL MATTER AS IT IS APPARENT THAT THEY ARE FAILING MISERABLY...VEHICLE WAS IN MOTION WHEN LIGHT CAME ON AND REMAINS ON CONTINUALLY...

I WAS DRIVING MY 2012 KIA SORENTO ON THE HIGHWAY DRIVING TO WORK GOING ABOUT 60MPH AND I FEEL A "KLUNK". AS I TRIED TO ACCELERATE, MY RPMS WERE RAPIDLY DROPPING, THEN I FELT THE ENGINE CUT. I POPPED IT INTO N AND HAD TO MAKE MY WAY ACROSS THE 3 LANE HIGHWAY. COASTED TO A STOP ON SHOULDER AND OBSERVED SMOKE FROM THE ENGINE COMPARTMENT. UPON POPPING THE HOOD, THERE WAS A SMALL ENGINE FIRE WHICH I WAS ABLE TO EXTINGUISH. THERE WAS OIL ALL OVER THE PLACE. BEHIND THE ENGINE, ON THE SERPENTINE BELT, ON THE RADIATOR. IT WOULDNT CRANK SO I HAD IT TOWED. AUTO SHOP CALLED AND STATED "WE CHECKED THE OIL LEVELS AND IT WAS AT THE L LINE ON THE DIP STICK. TRIED TO CRANK IT TO NO AVAIL, THEN TRIED TO MANUALLY CRANK IT AS WELL. UPON FURTHER INVESTIGATION, WE NOTICED A HOLE IN THE ENGINE BLOCK, WITH A PIECE OF THE ENGINE MISSING. YOU ARE DEFINITELY GOING TO REQUIRE A NEW ENGINE." SPECIFICS, I HAVE NO IDEA WHAT THE ISSUE MAY BE.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 45 MPH, THE VEHICLE LUNGED, JERKED, AND LOST POWER. THE VEHICLE WAS TAKEN TO HAWKINSON KIA (5501 MILLER CIR DR, MATTESON, IL 60443, (708) 720-8999) TO HAVE THE RECALL REPAIR PERFORMED. WHILE AT THE DEALER, THE ENGINE SOFTWARE WAS UPDATED. AFTER THE REPAIRS, THE FAILURES OCCURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 105,286.

I WAS DRIVING ON THE HIGHWAY UPHILL THEN HIT THE BRAKES AND ALL LIGHTS LIT UP ON DASH AND CAR DIED. HAD CAR TOWED AND 2 MECHANIC'S TOLD ME THAT MOTOR HAD LOCKED.

UNDER THE RECALL, A FUEL LEAK WAS REPAIRED. THE SAME LEAK IN THE SAME PLACE AGAIN WITHIN 7 MONTHS. DEALER SLOW TO CALL BACK AND ARRANGE AN INSPECTION. CANNOT DRIVE CAR AS IT IS UNSAFE.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT BOTH HEADLIGHTS FAILED TO REMAIN IN THEIR HEADLIGHT SOCKETS. THE HEADLIGHTS WERE LOOSE AND HANGING OFF THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S WIFE TOOK THE VEHICLE TO BE SERVICED AT AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ENTIRE FRONT HEADLIGHT COMPONENT NEEDED TO BE REPLACED TO REPAIR THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

THE ENGINE ON MY 2012 KIA SORENTO RAN OUT OF OIL WITHOUT ANY WARNING LIGHT OR OTHER INDICATION OF PROBLEM. WAS DRIVING AT HIGHWAY SPEED AND ACCELERATED TO GET AROUND AN 18 WHEELER AND THE ACCELERATION CUT OUT, CAUSING CARS BEHIND ME TO HAVE TO SLOW TO AVOID RUNNING INTO MY REAR. THE SORENTO QUICKLY BECAME VERY SLUGGISH AND PROGRESSIVELY SLOWED DOWN. I CHANGED LANES TO THE RIGHT WHEN SAFE TO DO SO AND STOPPED THE CAR. I LOOKED FOR PROBLEMS UNDER THE HOOD AND THEN CHECKED THE OIL. THE OIL WAS COMPLETELY EMPTY. THE ENGINE OIL LIGHT NEVER CAME ON AND I HAD NO WARNING THAT THE OIL WAS LOW. I HAD THE CAR TOWED TO A REPAIR SHOP WHO SAID THE MOTOR IS BLOWN AND MUST BE REPLACED.

THE BALL BEARINGS WENT OUT ON THE FRONT END CAUSING BOTH MY FRONT TIRES TO WEAR RIGHT DOWN TO THE WIRES ON THE TIRE TREADS. WITHIN A FEW WEEKS OF FIXING THEM THE ENGINE SEIZED IN MY CAR FOR THE SECOND TIME. WHILE MY 16 YEAR OLD WAS DRIVING IT ON THE HIGHWAY SHE SUDDEN LOST POWER AND THE VEHICLE STARTED TO SLOW DOWN. SHE PULLED OFF THE ROAD AND HAD HER BROTHER TAKE OVER DRIVING IT. HE COULD NOT GET IT TO SPEED OR TO SHIFT SO HE PUT IT IN MANUAL TO GET IT OFF THE HIGHWAY. ONCE OFF THE HIGHWAY HE CALLED ME. I FOLLOWED HIM LESS THEN 4 MILES TO THE LOCAL MECHANIC WHO LISTEN TO THE ENGINE AND SAID TO PARK THE CAR AS THE ENGINE WAS ABOUT TO GO. IN THE PROCESS OF DRIVING IT HOME LESS THEN 2 MILES THE ENGINE COMPLETELY SEIZED UP.