2012 Kia Sorento complaints

THIS IS THE THIRD TIME THAT THE 2012 KIA SORENTO HAS SURGED ON ITS OWN WHEN STOPPED WITH THE ENGINE RUNNING. IF YOU DON'T HAVE YOUR FOOT ON THE BRAKE THE CAR WILL RUN AWAY. *TR

WHILE DRIVING DOWN HIGHWAY AT 55 MILES PER HOUR WITH A SEMI TRACTOR TRAILER BEHIND ME. MY KIA SORENTO JUST SHUT OFF. I JUST PULLED OVER ON THE SIDE OF THE HIGHWAY IN TIME SO I WOULDN'T GET HIT BY THE SEMI. IT TOOK ME ABOUT 6 HOURS TO GET MY CAR HOME. I WAS OUT IN WHERE THERE WASN'T A GARAGE OR NOTHING AROUND. AFTER GETTING IT HOME AND JUMP START THE BATTERY IT STARTED. THEN ON 4/22/15 I WAS TAKING MY WIFE TO A APPOINTMENT AND IT DID THE SAME THING AND THE ENGINE IS KNOCKING BEFORE IT SHUT OFF GOING DONE HIGHWAY. I BOUGHT THIS KIA USED WITH 52,000 MILES ON IT IN JULY 2014. HAVE EXTENDED WARRANTY FOR 6 MONTHS OR 36000. WELL 6 MONTHS IS PASSED AND NOW I AM STRUCK WITH THIS PROBLEM. CALLED DEALER WHERE I GOT IT. THEY WONT HELP. I HOPE THAT YOU CAN HELP ME WITH THIS PROBLEM BECAUSE IT IS A DANGEROUS THING THAT THE CAR JUST SHUT OFF DRIVING DOWN HIGHWAY. I AM PAYING FOR A CAR THAT IS FAULTY AND THEY MISLEAD YOU ON THE MILEAGE TO. ONLY GET 20-23 AT 55 MILES PER HOUR. NOT NOW 30 OR SO LIKE THEY SAY. I HOPE YOU CAN HELP ME. I STILL HAVE TO GET MY CAR YET. IT IS GETTING PRICEY TO KEEP A CAR THAT SUPPOSE TO BE GOOD CAR. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE ONLY OCCURRED ONCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED, BUT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

DRIVING ON A TWO LANE STATE HIGHWAY IN MINNESOTA (HWY 55) ON A SUNNY, 60 DEGREE DAY, I HEARD AN EXPLOSION ON THE SUN ROOF DIRECTLY OVER MY HEAD. AS I GLANCED IN MY REAR VIEW MIRROR, I NOTICED THE VEHICLE BEHIND ME SLOWING DOWN AND DEBRIS FLYING TOWARD THAT CAR. THERE WAS CRACKING AND THE SOUNDS OF DEBRIS HITTING MY CAR, LUCKILY THE INTERIOR COVER WAS ON SO THE GLASS DID NOT GET INSIDE MY VEHICLE. I PULLED OVER AS SOON AS I COULD AND FOUND THE SUN ROOF GLASS ENTIRELY SHATTERED, MANY PIECES HAVING BLOWN OFF AND SOME HANGING ON TO THE SIDE RAILS. I DON'T RECALL HEARING ANY ROCK OR OBJECT HITTING THE SUN ROOF BEFORE THE EXPLOSION SO AM WONDERING IF THE GLASS WAS FAULTY. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE ENGINE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR UNKNOWN REPAIRS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 63,381.

HAVE TO REPLACE THE BULB IN MY HEADLIGHT. USED TO BE EVERY 4-5 MONTHS. NOW, IT'S 3 TIMES IN THE LAST TWO WEEKS. AFTER TAKING IT TO SHOP, WIRING IS SHORTING OUT, MELTING PLASTIC AROUND BULB AND CONNECTION TO CAR. CAN NOT JUST REPLACE LITTLE SOCKET, LIKE IN MOST CARS, KIA WANTS YOU TO REPLACE THE ENTIRE WIRING HARNESS, TO THE TUNE OF OVER $500 FOR THE PART ALONE, NOT COUNTING LABOR. AFTER SEARCHING ONLINE, FOUND THOUSANDS OF COMPLAINTS ABOUT THE SAME ISSUE FOR THE LAST 9-10 YEARS.

THE FIRST INCIDENT OCCURRED AT A TRAFFIC LIGHT. I WENT TO ACCELERATE AND REALIZED THAT THE CAR HAD SHUT ITSELF OFF. I PUT IT IN PARK, AND RESTARTED IT WITHOUT INCIDENT. WHEN I BROUGHT IT INTO THE DEALERSHIP, THEY SAID THERE WAS NOTHING THEY COULD DO AND THAT I SHOULD BRING IT IN AS SOON AS IT HAPPENS NEXT TIME. THE SECOND TIME, MARCH 28, 2015, I WAS TRYING TO PULL INTO A PARKING SPOT WHEN I WAS UNABLE TO TURN THE WHEEL. AGAIN, I REALIZED THAT THE CAR HAD STALLED, SO I PUT IT INTO PARK, AND RESTARTED IT. WHILE THERE WAS NO HARM DONE, MY MAIN CONCERN IS THAT SOMETHING LIKE THIS WILL HAPPEN WHILE DRIVING AT A HIGHER SPEED, AND CAUSE AN ACCIDENT. I HAVE SEEN THIS SAME OCCURRENCE IN OTHER REVIEWS AND WONDER WHY THIS IS NOT MORE OF A CONCERN FOR THE MANUFACTURERS. WHAT WILL IT TAKE FOR A RECALL? *TR

ON MONDAY, MARCH 23 AT 8 PM, I ARRIVED HOME AND PARKED MY CAR IN OUR DRIVEWAY CLOSE TO OUR HOUSE. I LOVED UP AND WENT INSIDE. AT 4:30 AM WEDNESDAY MORNING, MY SON CAME INTO OUR BEDROOM SAYING BE THOUGHT SUNSHINE WAS TRYING TO BREAK INTO MY CAR BECAUSE THE CAR ALARM WAS GOING OFF. I WENT TO THE WINDOW TO LOOK OUT, AND IMMEDIATELY SEE THAT THE CAR WAS ON FIRE. THE FLAMES APPEARED TO BE COMING FROM THE LEFT DRIVER'S SIDE TAIL LIGHT. WE CALLED 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE WHOLE BACK HALF OF THE CAR WAS ON FIRE. THE FIRE WAS ROARING. THE CAR WAS TOTALED. AN ARSON INVESTIGATOR ROLLED OUT ARSON. IT WAS THE CRAZIEST THING I HAVE EVER WITNESSED AND IT WAS TERRIFYINGLY CLOSE TO OUR HOUSE. THE FIRE WAS ALREADY IN OUR YARD WHEN THE FIRE DEPARTMENT ARRIVED. I SHUTTER TO THINK WHAT WOULD HAVE HAPPENED IF MY SON HAD NOT WOOLEN UP WHEN HE HAD. THE FIRE WAS SO CLOSE TO THE GAS TANK, WE ARE LUCKY THERE WANT A FULL ON EXPLOSION. THE WEATHER WAS MILD AND DRY WHEN IT HAPPENED AND THERE WAS NO DEFERRED MAINTENANCE ON THE CAR. I SIMPLY CAN'T IMAGINE WHAT COULD HAVE CAUSED THE FIRE. MY BEST GUESS IS THAT SOMETHING SET OF THE CAR ALARM WHICH ON TURN SHORTED AND SPARKED THE FIRE IN THE FLASHING REAR LIGHTS. IT WAS A CERTIFIED USED VEHICLE AND IN PERFECT CONDITION THAT I PURCHASED IN SEPTEMBER 2014. *TR

I BOUGHT THIS USED 2012 KIA SORENTO MARCH 14TH 2015 AND 8 DAYS LATER THE LIGHTS IN THE CUP HOLDER AND FLOOR BOARD WOULDN'T TURN OFF. I TOOK BACK TO DEALERSHIP AND THEY TOLD ME THAT THEY COULD RUN A DIAGNOSTIC OR JUST UNPLUG. I WAS GOING TO COST ME MONEY EVEN THOUGH I ONLY HAD THE SORENTO FOR 8 DAYS. IS THERE A RECALL ON THE COLOR LIGHTING? *TR

I WAS TRAVELING HOME AT APPROXIMATELY 55 MPH AT THE TIME OF THE INCIDENT. THE SUNROOF WAS FULLY CLOSED AND HAD IMPLODED WITH NO KNOWN CAUSE. GLASS HAD FALLEN ON BOTH THE DRIVER AND PASSENGER RESULTING IN MINOR LACERATIONS. NO OTHER VEHICLES WERE VISIBLE ON THE ROAD AT THE TIME OF THE INCIDENT AND NO FOREIGN OBJECTS SUCH AS ROCKS WERE FOUND IN THE VEHICLE. ... UPDATED 03/19/15*BF UPDATED 6/19/2015*JS

I PURCHASED CAR AROUND SEPTEMBER 2013. I STARTED TO NOTICED SOMETIME LATER IN 2013. AS I PULL OUT OF MY DRIVEWAY, GET TO THE END OF DRIVEWAY AND STOP TO WAIT ON TRAFFIC. I NOTICED THIS GRINDING LIKE SOUND WHEN I APPLY MY BRAKES. HOWEVER I ALSO NOTICED THIS SOUND WHEN I APPLIED MY FOOT FROM THE BRAKE TO GAS PEDAL. SO WHEN I TOOK CAR IN FOR SERVICE I ASKED IF MY BRAKES WOULD BE CHECKED, THEY SAID YES. TOLD ME BRAKES WERE FINE. CONTINUED TO HEAR THIS NOISE. EXPLAINED THE NOISE ON ONE OCCASION AT THE DEALERSHIP WHILE GETTING SERVICE AND THEY STILL SAID NOTHING WAS WRONG. IT IS NOW JANUARY 2015 AND I STILL HERE THAT SAME NOISE. I DECIDED TO CHECK ONLINE TO SEE IF OTHERS WERE HAVING THIS SAME ISSUES AND SINCE I WAS ABLE TO FIND AT LEAST 2 OTHER CASES REPORTED. I THOUGHT MAYBE I SHOULD REPORT WHAT WAS HAPPENING TO ME TO AND HOPEFULLY IT WOULD BE LOOKED AT SOONER RATHER THAN LATER. THEY CALLED IT BRAKE HYDRAULIC PROBLEMS. I HAVE NO IDEA WHAT OR IF ANY SOLUTIONS ARE BEING LOOKED AT BECAUSE THESE PEOPLE REPORTED THIS BACK IN 2012 AND HERE IT IS 2015 AND I HAVEN'T HEARD ANYTHING ABOUT ANY RECALLS. *TR

I WAS DRIVING AT 55 MPH WHEN MY BATTERY LIGHT CAME ON. WITHIN SEVERAL MINUTES EVERY WARNING SYMBOL LIGHT BEGAN TO LIGHT UP. MY RADIO EVENTUALLY SHUT DOWN AND THE FRONT DASH LIGHTING WENT OUT. I GOT OFF THE HIGHWAY AND WAS ABLE TO DRIVE FOR ANOTHER COUPLE OF MILES, BUT THE ENGINE POWER WAS DWINDLING. I EVENTUALLY LOST ACCELERATION AND POWER BRAKES AND STEERING. MY CAR HAS A PUSH BUTTON START AND I WAS UNABLE TO SHUT IT OFF. THE ENGINE WAS RUNNING VERY ROUGHLY. I WAS UNABLE TO SHIFT THE CAR INTO PARK- ONLY DRIVE OR NEUTRAL AND COULD NOT GET MY FLASHERS TO COME ON. AFTER 5-7 MINUTES, THE CAR FINALLY DIED AND I COULD SHIFT IT INTO PARK AND THE HAZARD LIGHTS CAME ON. I HAD MY CAR TOWED TO A KIA DEALERSHIP AND WAS TOLD THE FOLLOWING BUSINESS DAY THAT MY BATTERY WAS COMPLETELY DEAD AND WOULD HAVE TO BE REPLACED BEFORE ANYTHING ELSE COULD BE CHECKED. AFTER THE BATTERY WAS REPLACED I WAS TOLD THE ALTERNATOR WAS WORKING FINE. I AM CONCERNED ABOUT THIS INCIDENT AS IT CREATED A VERY DANGEROUS SITUATION. *TR

AT DEALERSHIP TO POSSIBLY PURCHASE USED 2012 KIA SORENTO. VEHICLE WOULD NOT START. DEALER HAD TO JUMP START. EVERYTHING SEEMED OK AND DROVE TO NEARBY PARKING LOT TO LOOK OVER THE CAR. LEFT THE CAR RUNNING IN PARK AND AFTER 5 MINUTES VARIOUS DASH LIGHTS BEGAN TO LIGHT UP, ENGINE WOULD NOT ACCELERATE, AND THE STOP BUTTON WOULD NOT SHUTDOWN THE CAR. EVENTUALLY THE ENGINE LABORED AND THEN STOPPED. CALLED DEALER AND WE JUMP STARTED THE ENGINE. ON THE WAY BACK TO DEALERSHIP (LESS THAN A MILE) THE ENGINE LABORED, THROTTLE WOULD NOT RESPOND, POWER STEERING GOT VERY HEAVY, AND THEN THE ENGINE QUIT. THIS HAPPENED TWICE REQUIRING JUMP STARTS. IT DIED AGAIN ENTERING THE DEALERSHIP. BATTERY HAD BEEN REPLACED BY DEALERSHIP BUT TROUBLESHOOTING DETERMINED THE ALTERNATOR WAS NOT CHARGING. SENT TO KIA DEALERSHIP AND THEY REPLACED THE ALTERNATOR. *TR

DRIVING WEST ON INTERSTATE 70 IN COLORADO AN HOUR WEST OF DENVER. THE REAR SUNROOF SHATTERED INTO HUNDREDS OF PIECES FOR NO APPARENT REASON. NO INJURIES. CAR TRAVELING ABOUT 55MPH. *TR

TODAY, SUNDAY NOVEMBER 23, 2014 I WENT TO OPEN MY TRUNK...IT FELT REALLY HEAVY AS I WENT TO LIFT IT...TO MY AMAZEMENT THE STRUTS THAT HOLDS UP THE TRUNK WOULD NOT KEEP THEM UP. I'M GLAD IT DID NOT COME DOWN ON ME WHILE I WAS GETTING MY GROCERY OUT OF THE TRUNK...NOW WHAT DO I DO TO GET THIS FIXED...I ONLY HAD THIS VEHICLE FOR FOUR MONTHS AND NOW THIS HAS HAPPENED. THIS IS A VERY DANGEROUS SITUATION!!! IT COULD HAVE COME DOWN ON MY BACK AS I WAS REACHING INTO THE VEHICLE. *TR

VEHICLE BEGAN LEAKING OIL, OIL LIGHT CAME ON. REFILLED WITH OIL TO TRY AND FIND THE LEAK WITHOUT SUCCESS. MECHANIC FOUND A BAD OIL PRESSURE SWITCH. THE OIL POOLED UP IN A VALLEY IN THE ENGINE. THIS VALLEY HAD A MANUFACTURED HOLE IN THE TOP OF IT AND THAT'S WERE THE OIL WAS DUMPING OUT ONTO THE GROUND. MADE IT APPEAR THAT IT WAS A REAR MAIN SEAL LEAK. *TR

I WAS IN A STOPPED POSITION WHEN I WAS REAR ENDED BY A VEHICLE WHO WAS REAR-ENDED BY A 3RD VEHICLE. I WATCHED MY 9 YEAR OLD WHO WAS BUCKLED IN THE 2ND ROW PASSENGER SIDE GET THROWN AROUND FORWARDS AND BACKWARDS DURING THE FIRST IMPACT, I THEN PUT THE CAR INTO PARK AS WE WERE HIT A SECOND TIME AND I WATCHED HER GET THROWN AROUND FORWARD AND BACKWARD AGAIN. THE SEATBELT DID NOT ENGAGE AT EITHER POINT OF IMPACT. *TR

I WAS DRIVING TO WORK AT 55 MPH AND ALL THE LIGHTS ON THE DASH CAME ON AND MY HEAD LIGHTS SHUT OFF. MY CAR RESTARTED RIGHT AFTER THAT AND NOW IT HAS DONE IT THREE TIMES SINCE THEN. I AM NERVOUS WHEN I DRIVE BECAUSE, I FEAR I WILL BE STALLED SOMEWHERE AND IT WILL BE WINTER. I DRIVE 47 MILES ONE WAY TO WORK. I AM SERIOUSLY THINKING OF TRADING THE CAR OFF. I KNOW I WON'T GET ANYTHING FOR IT BUT, AT LEAST I WILL BE SAFE. WE WERE TOLD BY KIA THAT IF THE CAR SHUTS OFF IT IS RESETTING THE COMPUTER AND THEY WILL BE UNABLE TO DIAGNOSE IF A DUMMY LIGHT DOESN'T STAY ON. I SEE THERE ARE MORE COMPLAINTS ABOUT THE SAME ISSUE I AM HAVING WITH MY KIA AND I THINK KIA SHOULD DO A RECALL ON THEM. THIS IS A SERIOUS ISSUE AND I THINK IT NEEDS TO BE RESOLVED ASAP. *TR

AIR BAG LIGHT IS PERMANENTLY ON. HAVE BEEN TOLD ITS THE CLOCK SPRING, AND WANT $400 TO REPLACE. IT IS JUST OUT OF WARRANTY. I HAVE NOTED RECALLS WITH KIA OTHER MODELS. OBVIOUSLY A WEAK POINT IN THIS MANUFACTURER. *TR

MY 10-YEAR OLD SON, WITHOUT MY KNOWLEDGE, WAS PLAYING IN OUR 2012 KIA SORENTO ONE SUNDAY AFTERNOON. IT'S THE PUSHBUTTON START TYPE AND HE DIDN'T HAVE THE KEY FOB. THAT WAS IN THE HOUSE. REGARDLESS, WITHOUT THE CAR STARTED AND WITHOUT HIS FOOT ON THE BRAKE, HE WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK AND INTO NEUTRAL. BECAUSE THE SORENTO WAS PARKED ON AN INCLINE, IT BEGAN TO COAST BACKWARD DOWN THE DRIVEWAY. OUR SON TRIED TO PUT THE SUV BACK INTO PARK. BECAUSE IT WAS MOVING, HE WAS UNABLE TO DO THIS. SO, IN A PANIC, HE JUMPED OUT OF THE TRUCK AND TRIED TO STOP IT BY GETTING BEHIND IT AND TRYING TO SLOW IT DOWN. HE WAS UNSUCCESSFUL AND ENDED UP BEING CRUSHED BETWEEN THE SORENTO AND A TREE IN THE YARD. THIS RESULTED IN A HUGE LACERATION IN HIS KNEE, SERIOUS BRUISING TO HIS LUNGS, 4 CRACKED RIBS AND A CRACKED PELVIS. HE SPENT NEARLY 3 WEEKS IN THE HOSPITAL INCLUDING 10 DAYS IN THE PEDIATRIC INTENSIVE CARE UNIT AT CHILDREN?S HOSPITAL. AFTER THE INCIDENT, I TRIED TO RECREATE WHAT HAPPENED. I WAS ABLE TO SHIFT IN AND OUT OF PARK WITHOUT MUCH FORCE AT ALL. THIS IS WITHOUT A KEY FOB IN THE CAR, WITHOUT THE CAR BEING ON, WITHOUT MY FOOT ON THE BRAKE, AND WITH THE DRIVER?S SIDE DOOR OPEN. OUR SON WAS VERY SERIOUSLY INJURED, BUT THIS COULD HAVE BEEN MUCH WORSE. *TR

THE STRUTS ON MY BACK LIFT GATE ARE ALREADY WORN OUT ON A 2012 KIA SORENTO. I HAD A 2007 KIA SPORTAGE PRIOR TO THIS VEHICLE AND NEVER HAD A PROBLEM WITH THE BACK STRUTS ON THE LIFT GATE. ON THE SPORTAGE THE GLASS OPENED SEPARATELY FROM THE BOTTOM HALF OF THE LIFT GATE. HOWEVER, THIS NEWER VEHICLE WORE OUT THE BACK LIFT GATE STRUTS IN JUST OVER 2 YEARS WITH ONLY 35,000 MILES ON THE VEHICLE. THE BACK LIFT GATE IS NOT SEPARATED BETWEEN THE DOOR AND THE GLASS SO THE ENTIRE BACK LIFT DOOR IS EXTREMELY HEAVY TO OPEN AND HOLD WITHOUT THE STRUTS TO KEEP THE TRUNK DOOR LIFTED AND HAS THE POTENTIAL TO HURT SMALL CHILDREN OR EVEN ADULTS WHO ARE NOT ANTICIPATING A SUDDEN FAILURE OF THE STRUTS ON A VEHICLE WITH SUCH LOW MILEAGE. AT THIS POINT, THE ENTIRE TRUNK AREA CANNOT BE USED UNTIL THE PROBLEM IS FIXED, BUT REPAIR SHOPS WANT OVER $500 TO FIX A PART THAT SHOULD NOT HAVE WORN OUT THIS QUICKLY TO BEGIN WITH. I WILL ATTEMPT SEEK REMEDY FROM KIA DIRECTLY, BUT WANTED TO BRING THE ISSUE UP IN CASE OTHERS ARE EXPERIENCING SIMILAR PROBLEMS FOR TREND ANALYSIS AND POTENTIAL RECALL. *TR

ON FRIDAY, OCT 17, 2014 I DROVE OVER 600 MILES WITH MY SON TO AN EVENT AND RETURNED HOME. THE NEXT MORNING I DISCOVERED THE SUNROOF WAS SHATTERED. THE CAR WAS PARKED NEXT TO OUR HOUSE IN OUR DRIVEWAY AT THE TIME. IT WAS VERY STRANGE AS NOTHING HAD FALLEN ON THE CAR AND THERE APPEARED TO BE NO CAUSE. WHEN I CALLED THE KIA DEALERSHIP THEY INITIALLY DENIED KNOWING OF ANY SIMILAR PROBLEMS WITH SUNROOFS SHATTERING. AFTER I GOOGLE - RESEARCHED IT AND TALKED TO THEM ON MONDAY, OCT 20, THEY THEN SAID THEY WOULD NOT PAY FOR IT AND I SHOULD JUST SUBMIT IT AS A CLAIM TO MY INSURANCE COMPANY. I HAVE 100 % GLASS COVERAGE BUT THIS SEEMS LIKE A DEFECT AND COULD HAVE BEEN A BIG PROBLEM IF IT HAD HAPPENED WHEN MY SON & I WERE DRIVING. *TR

WHILE DRIVING AT HIGHWAY SPEEDS ALL DASHBOARD INSTRUMENTATION, A/C AND HEADLIGHTS WERE LOST. IT WAS LATER DETERMINED THAT A SHORT IN THE DRIVER'S SEAT WIRING HARNESS HAD BLOWN THE FUSE FOR CONTROL MODULE #2 RESULTING IN THE AFOREMENTIONED INSTRUMENTATION AND SAFETY EQUIPMENT. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE STOPPED ABRUPTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE ONLY OCCURRED WHEN DRIVING IN RAINY WEATHER CONDITIONS AND SNOW COVERED ROADS. THE DEALER STATED THAT THE FRONT DRIVER SIDE INTERIOR BRAKE PAD BECAME STUCK. IN ADDITION, THE TEXTURE OF THE FRONT ROTOR WAS SMOOTH AND SHINY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

MY WIFE AND I WERE DRIVING ON I-85 NORTH OUTSIDE OF DURHAM, NC. THERE WERE NO CARS AROUND OR IN FRONT OF US FOR AT LEAST 1/4 MILE. THERE WAS A LOUD BANG AND THEN WIND NOISE. THE SUNROOF HAD EXPLODED FOR NO REASON. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,806.

WHILE DRIVING OUR SUNROOF EXPLODED. THERE WAS NO OBJECT THAT HIT IT. IT JUST SPONTANEOUSLY SHATTERED. THE SUNROOF WAS CLOSED AT THE TIME BUT THE SUNROOF SLIDING SHADE WAS OPEN...UPDATED 08-26-14 *BF UPDATED 8/29/2014 *JS

DRIVING ON HIGHWAY AT A SPEED OF 60 MPH. SUNROOF EXPLODED, OR SHATTERED, I SHOULD SAY. NO VEHICLES IN FRONT OF ME. NOTHING ABOVE ME. IN OTHER WORDS, I DON'T BELIEVE THAT THE SUNROOF WAS HIT BY ANY DEBRIS OR OBJECT. SIMPLY, OUT OF THE BLUE, SHATTERED.. UPDATED 08-20-14 *BF

WHILE IN REGULAR TRAFFIC WHEN GAS IS APPLIED, CAR WILL START TO MOVE FORWARD THEN ACT AS THOUGH THE MOTOR HAD BEEN TURNED OFF. IF YOU ADD MORE PRESSURE TO GAS PEDAL NOTHING HAPPENS, THAN ALL OF A SUDDEN THE CAR WILL LURCH FORWARD AT A HIGH RATE OF SPEED AS IF YOU HAD PUSHED THE GAS PEDAL TO THE FLOOR. THIS CONDITION HAS HAPPENED AS LEAST 40 OR MORE TIMES IN 14K MILES. THIS CONDITION HAPPENED AT LEAST 6 TIMES WHILE ON VACATION IN NV. WHILE MAKING A RIGHT TURN FROM A DEAD STOP, THE CAR LURCHED FORWARD, ALMOST CAUSING ME TO HAVE A HEAD-ON COLLUSION WITH ANOTHER DRIVER. I REPORTED THIS CONDITION TO KIA WHEN IT FIRST HAPPENED DURING SERVICE, AND THEY SAID THEY COULD FIND NOTHING WRONG. THE LAST TIME I REPORTED IT WHEN CAR WAS IN FOR SERVICE, KIA, KEPT MY CAR. THAT WAS ABOUT THREE WEEKS AGO AND SINCE THEN I HAVE HAD TWO CALLS FROM THE KIA FACTORY, TELLING ME THEY WERE LOOKING INTO THIS ISSUE AND IF I HAVE ANY QUESTIONS I WAS TO GIVE THEM A CALL. THE PHONE NUMBER I WAS GIVEN WAS 1-800-333-4542 EXT. [XXX] AND MY CASE # IS [XXX]. AS TODAY AUG 4, 2014, KIA STILL HAS MY SORENTO AND I'M DRIVING THEIR LOANER CAR. " ALSO" MY WIFE WILL NOT DRIVE OUR CAR UNTIL THIS PROBLEM IS CORRECTED IN FEAR IT MIGHT HAPPEN TO HER. SHE WAS A PASSENGER IN A BAD ROLLOVER ACCIDENT AND HAS BECOME FEARFUL OF ANY CONDITION THAT'S OUT OF THE ORDINARY WITH A CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK. THE CONTACT ALSO MENTIONED THAT EXCESSIVE FORCE WAS APPLIED TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO SHIFT INTO PARK ON SEVERAL OCCASIONS. ADDITIONALLY, WHILE EXITING, THE VEHICLE ATTEMPTED TO ROLL AWAY AND THE BRAKE PEDAL WAS APPLIED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

FOR SEVERAL WEEKS A NOTICEABLE CLUNK IN REAR AXLE. OBVIOUS AT INITIAL START AND UPON DECELERATION FROM SPEEDS ABOVE 30. WHEN DECELERATING RIGHT AT 30MPH A CLICK AND CLUNK OCCUR. TOOK IT IN TO DEALERSHIP IN BRADENTON, FLORIDA, SUNSET KIA. THEY KEPT VEHICLE OVERNIGHT. I EXPLAINED THE PROBLEM WAS NOT NORMAL AND HAD ONLY RECENTLY BEGUN BUT WAS CONCERNED SINCE A MECHANIC FRIEND THOUGHT IT INVOLVED REAR AXLE. I INFORMED THE KIA SERVICE REP THAT A LONG TRIP THROUGH DANGEROUS WESTERN US MOUNTAINS WAS TO BEGIN SOON AND IT MUST BE SAFE. THAT DAY THEY CALLED AND SAID THEY DID TEST DRIVE COMPARING IT WITH ANOTHER CAR TEST DRIVEN AND BOTH DID SAME THING. THEY CONCLUDED THE CAR WAS "OPERATING AS DESIGNED." THE NEXT DAY WHEN I PICKED IT UP AND STRESSED THIS WAS NOT "AS DESIGNED" BECAUSE IT JUST BEGAN TO ACT UP I WAS TOLD THAT THE TECH FOUND "SUBTLE MOVEMENT OF EITHER TRANS MOUNTS OR DRIVE AXLES." THIS WAS ALSO NOTED ON MY RECEIPT FROM KIA. MY GOD THEY ADMITTED THE PROBLEM THEN WOULD NOT REPAIR IT! WHEN PRESSED AS TO THE SAFETY OF THIS CONDITION I WAS INFORMED BY DUSTIN HOFFMAN "WELL THE AXLE COULD FREEZE UP BUT JUST PULL OVER." I PRESSED "HOW CAN YOU DO THAT SAFELY ON A HIGHWAY DOING 70?" UNBELIEVABLE!!! WHEN PRESSED ABOUT HOW THEY COULD LET ME, GIVEN MY STATED PLANS, LEAVE IN A POTENTIALLY CATASTROPHIC ACCIDENT WAITING TO HAPPEN THE REPLY WAS SIMPLY "THE TECH FOUND IT TO BE OPERATING AS DESIGNED." I NOTED MY OBJECTIONS ON THEIR BILL AND MY COPY. I ALSO NOTED THE TECH ONLY DROVE THE VEHICLE

THE FOLLOWING IS FROM AN E-MAIL SENT TO BIG O TIRE CUSTOMER SERVICE (TBC CORP) ON JUNE 26/2014 WE OWN A SET OF 4 DEFECTIVE COOPER 107H DISCOVERER LSX PLUS TIRES PURCHASED FOR OUR 2012 KIA SORENTO EX SUV ON NOV. 29, 2013 FROM BIG O TIRES STORE #6171 IN CONIFER, CO. THEY BALANCED AND MOUNTED THE TIRES. THEY DID NOT HAVE TIME TO PERFORM AN ALIGNMENT, SO FIRESTONE IN EVERGREEN, CO (11/29/14) ALIGNED THE VEHICLE. IN LATE APRIL, 2014 WE NOTICED A LOUD RUMBLING ROAD NOISE. WE HAD ANOTHER ALIGNMENT PERFORMED AND ALSO TOOK THE VEHICLE TO PEAK KIA IN LITTLETON, CO WHO DETERMINED THAT ALL ALIGNMENTS WERE WITHIN KIA SPECS, FOUND NO NOISE WITH THE VEHICLE ON THE RACK AND ADVISED US THAT THE TIRES WERE DEFECTIVE. WE RETURNED THE VEHICLE TO BIG O TIRES IN CONIFER. THEY ADVISED US TO HAVE THE CAMBER ADJUSTED MORE AND IF IT COULDN'T, TO INSTALL A NON-KIA AFTER MARKET PART WHICH WOULD ALLOW THE FURTHER CAMBER ADJUSTMENT. WE HAD THE ALIGNMENT ADJUSTED AGAIN. THE NOISE GOT LOUDER. KIA REINSPECTED THE TIRES, TOOK IT FOR ANOTHER ROAD TEST AND REVIEWED THE ALIGNMENT RECORDS AND AGAIN THE KIA SERVICE MANAGER CONCLUDED THAT THE TIRES WERE DEFECTIVE. WE RETURNED THE VEHICLE TO BIG O TIRES IN CONIFER TO SEEK RESOLUTION. THE MANAGER STATED THAT OUR SHOCKS AND STRUTS WERE BAD AND HIS LEAD MECHANIC STATED THAT WE NEEDED THIS AFTER MARKET PART TO ALLOW THE CAMBER TO BE FURTHER ADJUSTED. AT THAT POINT WE ASKED TO SPEAK WITH A REGIONAL OR DISTRICT MANAGER WHO COULD ASSIST US. WE WERE REFERRED TO COOPER TIRE.

CAR WOULD DROP ITS SPEED TO ABOUT 1 MILE AN HOUR , BROUGHT CAR TO DEALER, TOLD NEEDED SOFTWARE RE-SET, OCCURRED AGAIN IN ABOUT JULY 2012, TOLD AGAIN A SOFTWARE PROBLEM, BUT COULD NOT TELL ME WHY OR THAT IT WOULD NOT HAPPEN AGAIN. REAR CAMERA AND ENTIRE RADIO-COUNCIL GOES OUT ON OCCASION. SUN ROOF JAMS AND WON'T CLOSE. IN SHOP TO REPAIR SUN ROOF OVER ONE WEEK. *TR

I WAS DRIVING MY CAR IN A PARKING GARAGE AND WITHOUT WARNING AS I WAS MAKING A LEFT TURN THE CAR SHUT DOWN COMPLETELY, NO LIGHTS, NO ENGINE, NO POWER STEERING, STIFF BRAKES. I WAS UNABLE TO EVEN TURN ON MY HAZARD LIGHTS. SOMEONE WAS KIND ENOUGH TO HELP PUSH MY VEHICLE TO THE SIDE AND EVENTUALLY I WAS ABLE TO RESTART THE CAR. WHEN I TOOK IT TO THE DEALER, THEY FOUND NOTHING AND WERE UNABLE TO RECREATE THE PROBLEM. THIS COULD BE A REAL DANGER ON THE ROAD AND NOW MY TRUST IN THE CAR IS SHAKEN! SCARY TO SEE OTHER PEOPLE REPORTING THE EXACT SAME PROBLEM. *TR

IT HAS BEEN 3TIMES ON THE ROAD. THE FIRST TIME WAS WHEN I DROVE IN HIGHWAY ABOUT 35 MPH (HAD TRAFFIC) MY ENGINE WAS TURNED OFF SO I DID NOT KNOW WHAT I TO DO SO I PUT MY GEAR TO PARK AND RESTARTED IT AND IT WAS TURNED ON. AND COUPLE WEEKS LATER I WAS DROVE IN ROCAL ROAD IT HAPPENED AGAIN SO I CALLED KIA DEALER THEY ASKED ME TO BRING MY CAR TO DEALER AND I LEFT IN THE MORNING AND PICKED IT UP AT AFTERNOON AND THEY SAID IT SHOULD BE OK. THEN WAS BEEN OK BUT IT HAPPENED AGAIN JUNE 2ND AND I BROUGHT TO KIA DEALER AGAIN THEY SAID "WE CAN NOT FIX IT BECAUSE THIS PROBLEM IS NOT RECALL" I WAS SO MAD IF MY WIFE OR DAUGHTER DRIVE THIS CAR AND TURN OFF THE ENGINE WHILE IN DRIVING IT CAN MAKE BIG ACCIDENT ON THE ROAD OR ON HIGHWAY.PLEASE CAN YOU FIND OUT WHAT'S THE PROBLEM IS IN THIS CAR AND MAKE KIA TO FIX THIS PROBLEM. THANK YOU. *TR

I WAS DRIVING MY 2012 KIA SORENTO ON A FLAT RESIDENTIAL ROAD IN FAIR WEATHER AND CAME TO STOP AT A STOP SIGN. AFTER GOING FORWARD ABOUT 20FT AFTER THE STOP SIGN MY CAR JUST DIED. IT COMPLETELY TURNED OFF, ALL ELECTRICAL, THE ENGINE, EVERYTHING AND I HAD TO PUT IT IN PARK TO RESTART THE ENGINE. THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS, 1 TIME ON A HILL, 1 TIME IN RUSH HOUR TRAFFIC WITH A TRACTOR TRAILER BEHIND ME, AND AGAIN ON MY WAY HOME IN A RESIDENTIAL AREA. I TOOK THE VEHICLE TO THE KIA DEALERSHIP AND WAS TOLD THAT THEY COULD NOT RE-CREATE THE PROBLEM AND NO ERROR CODES CAME UP. I DO NOT KNOW WHAT TO DO. I AM SCARED FOR MY LIFE DRIVING THIS CAR. *TR

TL * THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 35 MPH, THE SUN ROOF SHATTERED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20,127.

MY KIA SORENTO STALLED IN THE MIDDLE OF ROAD WHILE CROSSING A STOP SIGN. THE ENGINE SHUTOFF AND ALL THE LIGHTS ON THE PANEL LIGHTED ON. THIS HAS NOW HAPPENED THREE TIMES. LAST TWO TIMES WE WENT TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. THERE ARE NOT ERROR CODES SAVED IN KIA SO THEY DON'T HAVE A PROOF THAT THIS CONDITION HAPPENED. THIS IS VERY SERIOUS. WE WERE LUCKY THAT THIS HAPPENED ON THE NEIGHBORHOOD STREETS WITH NO TRAFFIC. I WAS ABLE TO START THE CAR BACK BY PUTTING IT IN PARKING BRAKE AND PRESSING THE START BUTTON AGAIN. I HAVE SEEN SEVERAL OTHER POSTS WITH THE SIMILAR PROBLEM. I HOPE THIS IS THOROUGHLY INVESTIGATED AS DEALERSHIP IS NOT READY TO ACKNOWLEDGE OR TRY TO EVEN RE-CREATE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

I WAS IN TRAFFIC AND THE ENGINE STOPPED RUNNING. I NOTICED THAT ENGINE STOPPED WITH ALL THE INDICATORS ON INCLUDING THE CHECK ENGINE LIGHT ON BUT MY CAR WAS NOT RUNNING ANYMORE AND WILL NOT DRIVE EVEN WHEN I PRESSED THE GAS PEDAL. I PUT IT ON PARK AND TURNED IT OFF AND RESTARTED. IT STARTED. THIS HAPPENED TWICE WITHIN 10 MINUTES OF EACH OTHER. *TR

WE HAVE HAD TWO INCIDENTS WHERE THE ENGINE JUST STOPS. THE FIRST TIME WAS LAST SUMMER, AND THE SECOND THIS PAST WEEKEND. IT STALLED WHILE MY WIFE WAS MAKING A RIGHT TURN ONTO A STREET. SHE IS THANKFUL THAT THE TRAFFIC WAS LIGHT. THE THOUGHT OF STALLING WHILE MAKING A LEFT TURN IN FRONT OF TRAFFIC OR WHILE ON THE FREEWAY COULD CAUSE A SERIOUS ACCIDENT. *TR

FOR THE THIRD TIME IN A 2 MONTH SPAN, MY 2012 KIA SORENTO HAS COMPLETELY SHUT DOWN AS WE HAVE BEEN DRIVING IT. WE ARE AT THE 60K MILES MARK. THIS IS VERY DANGEROUS. TWO OF THE THREE TIMES WE HAVE BEEN DOING AROUND 40 MPH ON VERY BUSY STREETS AND THANK GOD, WE DID NOT HIT ANOTHER CAR OR GET HIT. THE VEHICLE WITH ZERO WARNING, WILL JUST DIE AND WE WILL LOSE ALL POWER STEERING, WE CAN'T SHIFT GEARS, AND THE BRAKES DO NOT WORK LIKE THEY NORMALLY DO. THE FIRST TIME I THOUGHT IT WAS JUST A BATTERY, SO I REPLACED IT. BUT SINCE THEN WE HAVE HAD IT AT THE DEALERSHIP TWICE AND THEY DO NOT KNOW WHAT IS WRONG WITH IT. THEY WILL GET IT RUNNING AGAIN AND THEN A COUPLE OF WEEKS LATER, IT WILL DIE AGAIN. I HAVE TWO BABIES THAT RIDE IN THIS VEHICLE AND I AM LOOKING AT MY OPTIONS TO GETTING RID OF IT. THIS VEHICLE IS VERY DANGEROUS!! *TR

WIFE DRIVING FROM NY TO CONN, VEHICLE LOSING POWER, EXTREME SHAKING, GRINDING/RATTLE NOISE, ENGINE LIGHT CAME ON, STAYED ON, THEN BLINKING ON AND OFF, VEHICLE REALLY RUNNING BAD AT THIS TIME. FOLLOWING DAY, ENGINE LIGHT STILL ON, NEED TO PUMP GAS PEDDLE TO GET STARTED. IDLE VERY ROUGH. 2012 KIA SORENTO WITH 38;000 MILES. VERY CONCERNED THAT VEHICLE WILL SHUT OFF COMPLETELY, AS IS COMMON PER NUMEROUS COMPLAINTS, AT SPEED ON THE HIGHWAY. WILL BRING TO DEALERSHIP TOMORROW, HOWEVER, HAVE BEEN RESEARCHING KIA SORENTO ENGINE PROBLEMS THIS AFTERNOON AND IT DOES NOT LOOK GOOD. 1) DEALERSHIP TECHS UNABLE TO DUPLICATE PROBLEMS. (COMMON) 2) RECALL TO REPLACE ECM BUT CUSTOMERS NOT NOTIFIED AS DEEMED NOT A SAFETY ISSUE BY KIA. REALLY???? 3) THROTTLE ACTUATOR FAILURE PART OF PROBLEM BUT NOT WIDELY KNOWN BY CONSUMERS.(COMMON) IMPORTANT FOR 2012-TO 2014 OWNERS. NEW YORK HAS LEMON LAWS. IF YOUR VEHICLE IS LESS THAN 2 YEARS OLD OR HAS LESS THAN 18,000 MILES AND YOU HAVE HAD TO TAKE IT BACK FOR REPAIRS SEVERAL TIMES, THERE ARE ATTORNEYS WHO LIVE FOR THIS TYPE OF THING. I AM IN THIS GROUP AND SENT E-MAIL TODAY TO JUST THOSE TYPE OF SHARKS. BE PRO-ACTIVE, NOT RE-ACTIVE. I PLAN ON HAVING PLAN B IN PLACE IF I FIND MYSELF GOING DOWN THE PATH OF "WE DON,T KNOW WHAT IS WRONG, THE COMPUTER SAYS YOUR CAR IS FINE, JUST BECAUSE YOU NEED TO RENT A ROOM AT THE DEALERSHIP BECAUSE YOU ARE THERE SO MUCH DOES NOT MEAN WE DON,T CARE". WHAT WE REALLY MEAN IS WE REALLY DON,T CARE!! REALITY CHECK.. FYI CHECK THIS O

I RECENTLY PURCHASED A KIA SORENTO WITH 38K MILES. WHEN I TEST DROVE THE VEHICLE I NOTICED A DISTINCT PULL IN THE STEERING AND THE VEHICLE WOULD DRIFT IN EITHER DIRECTION. SINCE THE VEHICLE STILL HAS 20K LEFT ON THE KIA WARRANTY I WENT AHEAD WITH THE PURCHASE. I THEN TOOK THE VEHICLE INTO THE KIA DEALERSHIP TO HAVE THEM TROUBLESHOOT THE PROBLEM TO WHICH THEY INFORMED ME THAT THE TIRES WERE UNEVENLY WORN AND THAT THEY SHOULD BE REPLACED. I REPLACED THE TIRES AND THE PROBLEM PERSISTED. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AGAIN WHERE THEY PERFORMED A TSB TO ADDRESS THE DRIFT/PULL ISSUE AND PERFORMED AN ALIGNMENT. THE PROBLEM WAS STILL NOT RESOLVED. I TOOK THE VEHICLE BACK TO ANOTHER DEALERSHIP AND THEY INFORMED ME THAT THEY NOTICED THE VEHICLE PULLING AND RECOMMENDED THAT I GET ANOTHER ALIGNMENT. I STATED THAT I HAD JUST HAD AN ALIGNMENT DONE. SINCE IT WAS MY THIRD TIME TAKING IT IN I HAVE BEEN IN CONTACT WITH A KIA CORPORATE CUSTOMER SERVICE REPRESENTATIVE. SHE HAS BEEN EXTREMELY DISMISSIVE ABOUT THE PROBLEM AND HAS NOT AGREED TO SEND OUT A TECH TO ADDRESS THE PROBLEM. THERE IS A WHOLE FORUM DEDICATED TO THE STEERING PROBLEMS WITH THE 2012 V6 KIA SORENTO AND YET KIA REFUSES TO ACKNOWLEDGE THE PROBLEM. HOPEFULLY ALL THE COMPLAINTS THAT HAVE BEEN REGISTERED WILL PROMPT A CORRECTIVE ACTION FROM KIA. *TR

A FEW MONTHS AGO I WAS DRIVING MY DAUGHTER TO HER VOLLEYBALL PRACTICE AND UPON LEAVING THE PARKING LOT AND DRIVING INTO THE STREET I LOST ALL POWER AND CONTROL OF MY CAR INCLUDING MY POWER STEERING ETC. I ALMOST CRASHED THE CAR INTO THE SIDE OF A HOUSE BUT LUCKY I WAS ABLE TO PRESS THE BRAKES HARD ENOUGH TO FINALLY GET THE CAR TO STOP. I THEN PUSHED THE POWER BUTTON AND ALL OF THE LIGHTS CAME ON THE DISPLAY BUT NO POWER TO THE CAR. I PRESSED THE POWER AGAIN AND THE CAR STARTED. THEN THREE DAYS AGO I WAS IN THE CAR PICK UP LINE PICKING UP ANOTHER DAUGHTER FROM SCHOOL. I HAD THE POWER OF THE CAR OFF AND WHEN I WENT TO START THE CAR IT WOULD NOT START. I PUSHED THE POWER BUTTON AND AGAIN ALL OF THE LIGHT ON THE DISPLAY CAME ON. THEN I PUSHED IT AGAIN AND IT STARTED. I BELIEVE THIS IS A VERY SERIOUS ISSUE. IF MYSELF OR MY HUSBAND ARE DRIVING ANY OF OUR 4 CHILDREN ON THE FREEWAY AT 65-70 MILES AND HOUR AND THE CAR DECIDES TO POWER ITSELF OFF IT COULD BECOME A CATASTROPHE ONE OF WHICH I AM NOT WILLING TO RISK. I HAVE DONE MY RESEARCH AND FOUND SEVERAL OTHER COMPLAINTS ABOUT THESE EXACT ISSUES HOWEVER NOTHING IS EVER DONE ABOUT. IT'S THE SAME OLD STORY YOU TAKE IT INTO YOUR DEALER AND THEY RUN THE DIAGNOSTIC AND IT DOESN'T SHOW ANYTHING WRONG. WHICH IS WHAT HAPPENED TO ME BOTH TIMES I TOOK MY KIA IN. THIS AUTOMOBILE HAS A DEFECT, WHICH IS TERRIBLY DANGEROUS TO DRIVERS AND PASSENGERS, AND WHICH THE AUTOMOBILE MANUFACTURER APPEARS TO BE IGNORING, MUCH IN THE MANNER THAT GM IGNORED SER

ON 3/25/14, MY 2012 SORENTO JUST SHUT OFF WHILE DRIVING. THE CAR WAS PUT IN PARK AND IT STARTED FINE. TOOK IT TO THE DEALER AND IT SPENT 2 DAYS AT THE DEALER. THE PROBLEM COULD NOT BE RECREATED , NO FIX, NO ISSUE THEY KEPT STATING & THERE WAS NOTHING TO FIX. NOW WE'RE IN MAY 2014 AND THE CAR SHUT OFF AGAIN. I WAS AT A LIGHT AND THE CAR JUST SHUT OFF. I PUT THE CAR IN PARK AND IT STARTED AGAIN. THE IS A HUGE SAFETY ISSUE AND KIA IS TAKING NO ACTION FOR THIS AND THERE SEEMS TO BE ALOT OF COMPLAINTS ABOUT THIS ON YOUR WEBSITE. I THINK AN INVESTIGATION SHOULD BE OPENED AND SOMETHING SHOULD BE DONE FOR KIA SORENTO OWNERS. WE ARE PAYING FOR CARS WITH A HUGE SAFETY ISSUE AND OBVIOUSLY NEED THE CARS WE ARE PAYING FOR. *TR

WHILE DRIVING ON THE FREEWAY, THROUGH TRAFFIC, MY VEHICLE SEIZED UP ON ME. I WAS GOING ABOUT 30-35MPH AND THE VEHICLE WOULDN'T ACCELERATE. THE MUSIC WAS PLAYING, BUT WHEN I LOOKED DOWN AT THE DASHBOARD ALL THE DASHBOARD LIGHTS WHERE ON, I LOST CONTROL OF MY POWERSTEERING AND BRAKES. I HAD TO PUT THE VEHICLE IN PARK AND PRESS THE START BUTTON AGAIN. THIS IS THE 3RD TIME ON THE FREEWAY IT HAS DONE IT, IN ADDITIONAL TO THE 4-7 TIMES IN THE NEIGHBORHOOD. ALL WHILE GOING ABOUT 35MPH AND UNDER. I HAVE TAKEN IT TO THE DEALERSHIP REPETITIVELY AND THEY HAVE BEEN UNSUCCESSFUL IN LOCATING THE PROBLEM. THE 2ND TIME I TOOK IT TO THE DEALERSHIP, THEY REPLACED THE FULL THROTTLE BODY, BUT EXACTLY ONE WEEK OF HAVING IT BACK IN MY POSSESSION THE VEHICLE LOST POWER WHILE DRIVING AGAIN. I HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE VEHICLE, SEVERAL TIMES, BUT FROM THE LOOK OF THIS WEBSITE, I AM NOT THE ONLY ONE WITH THAT PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME VERY HARD TO TURN. THE FAILURE RECURRED FOUR TIMES OVER A PERIOD OF TWO YEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. RK

INCIDENT #1: I WAS DRIVING THE VEHICLE EAST BOUND ON A ST IN THE DOWNTOWN SAN DIEGO AREA, APPROACHING FRONT STREET (EXACT STREET INTERSECTION UNKNOWN). I WAS IN THE CENTER LANE WHEN THE CAR, WITHOUT ANY WARNING OF IMMINENT FAILURE (NOT EVEN AN ODD NOISE OR ELECTRICAL GLITCH BEFOREHAND) JUST COMPLETELY SHUT OFF AND STOPPED ABRUPTLY. I HAD NO WAY TO EVEN MOVE THE STEERING WHEEL TO TRY TO MOVE OUT OF THE WAY. I PLACED THE VEHICLE IN PARK, TURNED ON MY WARNING LIGHTS, TURNED OFF THE IGNITION AND THEN TRIED TO RE-START THE VEHICLE. IT RESTARTED WITHOUT ANY COMPLICATION AS IF NOTHING HAPPENED. INCIDENT #2: ON 05/13/2014, AFTER APPROXIMATELY 6 WEEKS OR 550 MILES OF USE (MY PERSONAL ESTIMATE), THE SAME THING HAPPENED AGAIN. THIS TIME, I WAS DRIVING WEST BOUND ON CEDAR STREET IN DOWNTOWN SAN DIEGO, AT APPROXIMATELY 15-20 MPH (DECREASING SPEED TO STOP AT A LIGHT) WHEN AT THE CORNER OF 5TH STREET AND CEDAR ST., THE CAR SHUT OFF COMPLETELY AGAIN WITHOUT WARNING OR ANY PRIOR INDICATION OF IMMINENT FAILURE. I WAS ABLE TO VEER THE CAR OFF TO THE SIDE A BIT BECAUSE OF THE MOMENTUM AND ANGLE OF THE STREET BUT COULD NOT MOVE THE STEERING WHEEL MUCH. I PLACED THE CAR IN PARK, TURNED ON MY WARNING SIGNALS, AND TURNED OF THE IGNITION. I THEN SHIFTED THE VEHICLE TO NEUTRAL THEN BACK TO PARK, AND THEN TRIED TO TURN ON THE CAR AGAIN AND IT DID WITHOUT ANY PROBLEMS. THE FOLLOWING DAY, I TOOK THE VEHICLE TO THE KIA DEALERSHIP SERVICE DEPARTMENT. THEY TOLD ME THEY RAN DIAGNOSTICS AND WERE NOT ABLE TO I

WHILE DRIVING THE VEHICLE ON TWO SEPARATE OCCASIONS THE VEHICLE HAS EITHER STALLED WITH A TOTAL LOSS OF STEERING, BRAKES AND ACCELERATION OR WITH THE ENGINE STILL RUNNING A TOTAL LOSS OF STEERING, BRAKES AND ACCELERATION. *TR