Page 13 of 18 · complaints 601–650 of 880

2012 Kia Sorento complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Jan 3, 201869,000 milesPA

THERE IS A RECALL ON 2012 KIA SORENTO ENGINE BUT MY VIN WILL NOT SHOW UP THAT THERE IS A RECALL. MY ENGINE SEIZED WITH ONLY 69000+MILES ON IT AND JUST LIKE ALL THE OTHER RECALLED VEHICLES. I WAS DRIVING ONE DAY AND MY CAR SUDDENLY SHUT DOWN. NO ENGINE LIGHT OR OIL LIGHT. I HAD TO GET A JUMP TO ACTUALLY GET MY CARE STARTED AGAIN. AFTER THE JUMP MY ENGINE STARTED MAKING A LOUD KNOCKING SOUND. MY CARE HAS NEVER GAVE ME ANY INDICATION THAT THERE WAS ANY PROBLEMS OR ANY RANDOM SOUNDS. NOW I AM EITHER FORCED TO PAY OVER 5 GRAND FOR AN ENGINE FOR A CAR THAT I HAVE ONLY HAD FOR 2 YEARS OR BUY A NEW CAR. I AM ALSO STILL MAKING PAYMENTS ON THIS CAR.

Air Bags
Filed Jan 2, 2018TX

HI - TODAY, ON MY WAY TO THE PARK - A 10 MIN DRIVE, THE AIRBAG LIGHT TURNED ON. I HAVE NOT BEEN IN AN ACCIDENT AND MY CAR HAS ALMOST 130,000 MILES. READYING ONLINE - I AM DREADING TO GO TO THE DEALERSHIP. I DID FIND A POST THAT IN FEBRUARY OF 2016 - KIA ISSUED A SERVICE BULLETIN BUT THERE IS NO NUMBER ATTACHED, THEREFORE, I AM GUESSING I WILL HAVE TO PAY FOR IT. HAS THERE BEEN ANY NEW DEVELOPMENTS ON THIS ISSUE? IF SO, PLEASE CONTACT ME.

Air BagsCrash1 injured
Filed Dec 13, 201786,000 milesFL

TL* THE CONTACT OWNED A 2012 KIA SORENTO. WHILE DRIVING 20-25 MPH AND MAKING A LEFT TURN, THE VEHICLE WAS STRUCK ON THE REAR PASSENGER DOOR AND REAR QUARTER PANEL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH REAR PASSENGER SIDE CURTAIN AIR BAGS, WHICH FAILED TO DEPLOY. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL FOR A FRACTURED COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED. JENKINS KIA OF GAINESVILLE (3345 N MAIN ST, GAINESVILLE, FL 32609, (855) 764-9404) WAS CONTACTED, BUT THE DEALER WAS UNABLE TO READ THE DATA FROM THE BLACK BOX IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Dec 11, 201798,000 milesTX

98,000 MILES. AIR BAG LIGHT STAYING ON FOR NO REASON. TOOK TO KIA DEALERSHIP. CODE 1764 OCS MAT DEFECT. HAS TO DO WITH MAT ON SEAT OF FRONT PASSENGER TO DETECT PASSENGER AND WEIGHT. PRICE TO FIX $2000.00 THAT IS RIDICULOUS! I HAVE SEEN TONS OF REPORTS OF THIS ISSUE ON KIA SORENTOS. THEY ADVERTISE FOR THEIR SAFETY AND THAT IS WHY I PURCHASED THIS VEHICLE NEW. I HAVE NEVER HAD ANY VEHICLE THAT HAD ISSUES WITH THE AIR BAG SYSTEMS. THIS IS A COMMON PROBLEM AND SHOULD BE RECALLED ON THESE VEHICLES. KIA SHOULD BE ASHAMED OF THEMSELVES FOR NOT FIXING THIS RECURRING ISSUE,.

Power Train
Filed Dec 11, 201780,000 milesTX

I HAPPENED UPON THIS WEBSITE AND DISCOVERED THERE IS A SAFETY RECALL FROM OCTOBER, 2015 AND I WAS NEVER NOTIFIED. I READ TO FILE A COMPLAINT IF I HADN'T BEEN NOTIFIED.

Engine
Filed Dec 4, 201797,000 milesNY

MY MAIN REAR SEALS OF MY ENGINE BEGAN TO LEAK OIL.

Engine
Filed Dec 4, 201797,000 milesIL

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO RAY SKILLMAN SOUTHSIDE AUTO CENTER (8424 U.S. 31 S, INDIANAPOLIS, IN 46227 (317) 888-9500), BUT NO ISSUES WERE FOUND. THE CONTACT STATED THAT THE VEHICLE RECEIVED A ROUTINE OIL CHANGE ON THE DAY OF THE RECALL INSPECTION. THE CONTACT STATED THAT THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP WHERE THE OIL LEVEL WAS CHECKED AND RECORDED LOW AS WELL, BUT NO LEAKS WERE FOUND. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WERE THEY ALSO FOUND THE OIL LEVEL TO BE LOW WITH NO OIL LEAKS. THE VEHICLE WAS SET UP FOR AN OIL CONSUMPTION TESTING. THE CONTACT STATED THAT AT 2,000 MILES, THE VEHICLE SHOWED EXCESSIVE OIL CONSUMPTION. THE CONTACT WAS INFORMED BY THE DEALER THAT THE ENGINE NEEDED REPLACEMENT. SINCE THE VEHICLE WAS ALREADY INSPECTED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND THE ENGINE WAS NOT MAKING NOISE, THE ENGINE COULD NOT BE REPLACED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Engine
Filed Nov 12, 201766,000 milesIA

OUR CAR STARTED SHOWING ENGINE PROBLEMS. IT WAS BLOWING BIG PUFFS OF SMOKE OUT NOT THE EXHAUST WHEN ACCELERATING, IT WAS VERY SLUGGISH, IT WOULD ALSO TRY TO STALL OUT HERE AND THERE. WE HAD IT TOWED TO THE DEALER. IT IS PART OF THE RECALL FOR THE ENGINE. THEY "TESTED" IT AND SAID THE ENGINE PASSED BUT TOOK A VIDEO OF THE SMOKE COMING FROM THE EXHAUST AND SENT IT TO THEIR TECHS TO SEE HOW TO RESOLVE THE ISSUE. NOW WAITING ON AN ANSWER. NO TRANSPORTATION HAS BEEN PROVIDED. PAID OUT ALMOST $300 IN THE LAST WEEK FOR A RENTAL. THE DEALERSHIP BASICALLY TOLD US WE WERE ON OUR OWN TRANSPORTATION WISE.

Engine
Filed Nov 9, 201789,000 milesCO

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE STOPPING OR MAKING A LEFT TURN AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OFTHE FAILURE COULD NOT BE DETERMINED. THE DEALER (PEAK KIA LITTLETON/DENVER, 5077 S WADSWORTH BLVD, LITTLETON, CO 80123 (303) 562-0442) WAS CONTACTED, BUT AN APPOINTMENT WAS NOT MADE DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND MANY OTHER COMPLAINTS. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

Exterior Lighting
Filed Nov 9, 2017TX

MY LEFT HEADLIGHT KEEPS GOING OFF AND ONE. REPLACED IT AND IT FLICKER ON AND OFF. I HAVE TO MESS WITH THE HEADLIGHT TO COME ON EVERY MORNING. UGH,

Visibility › Sun/Moon Roof Assembly
Filed Oct 31, 201795,000 milesIN

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE THE CONTACT'S WIFE WAS DRIVING 55 MPH, THE SUN ROOF INADVERTENTLY EXPLODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (EVANSVILLE KIA AT (812) 473-0215, 4000 E DIVISION ST, EVANSVILLE, IN 47715). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD THE VEHICLE TOWED TO THE SAME DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNAVAILABLE.

Exterior Lighting
Filed Oct 29, 201780,000 milesOH

HEADLIGHT FAILURE, REPEATED PASSENGER SIDE LOW BEAM FAILURE FOLLOWED BY DRIVERS SIDE FAILURE. HEADLIGHT CONNECTOR MELTED & WAS HALF MISSING. FAILURE FREQUENCY INCREASING OVER TIME. WE HAVE TRIED DIFFERENT BULB MANUFACTURES BUT FAILURE REOCCURS WITHIN A FEW WEEKS OF REPLACING REGARDLESS OF MANUFACTURE

Exterior Lighting
Filed Oct 26, 201781,000 milesMD

ISSUE #1: THE LF HEADLIGHT ASSEMBLY ON MY VEHICLE EVEN AFTER BEING REPAIRED AND THEN REPLACED CONTINUES TO STOP WORKING. IN AUGUST 2017, MY LF HEADLIGHT STARTED INTERMITTENTLY GOING OUT AND BY SEPTEMBER 2017 FAILED PERMANENTLY. I CHECKED THE LIGHT BULB WHICH WASN'T THE ISSUE AND FOUND THAT THE CONNECTOR TO THE BULB WAS BURNT OUT WITH ONE OF THE PRONGS MELTED. I CUT OFF THE END AND REPLACED IT WITH A NEW SOCKET (A H8/H11 HEADLIGHT WIRING HARNESS SOCKET - DORMAN# 84783). AFTER REPLACING THE SOCKET, I DROVE MY VEHICLE A COUPLE DAYS AND LF HEADLIGHT FAILED ONCE AGAIN. FIRST SHUTTING OFF INTERMITTENTLY AND THEN COMPLETELY. I THEN TOOK THE VEHICLE TO MY LOCAL DEALERSHIP, DARCARS LANHAM KIA, 9020 LANHAM SEVERN RD, LANHAM, MD 20706. THE DEALERSHIP SAID THE HEADLIGHT ASSEMBLE HAD A SHORT AND HAD TO BE REPLACED. I DROVE THE VEHICLE HOME, ORDERED A NEW HEADLIGHT, INSTALLED IT AND THEN DROVE MY VEHICLE FOR A COUPLE MORE DAYS. ONCE AGAIN, THE HEADLIGHT STARTED TO FAIL INTERMITTENTLY, SO I TOOK THE VEHICLE BACK TO THE DEALERSHIP AGAIN. THE NEW HEADLIGHT FAILED COMPLETELY WHILE AT THE DEALERSHIP. THE DEALERSHIP IS NOW ASKING ME TO BUY ANOTHER HEADLIGHT ASSEMBLY WHILE THEY REACH OUR TO KIA TO IDENTIFY ANY OTHER POSSIBLE CAUSES FOR THE FAILURE. ISSUE #2: IN SEPTEMBER 2017, BOTH THE LF AND RF FOG LIGHTS STARTED ALSO FAILING INTERMITTENTLY. AT THE DEALERSHIP, THEY SAY THAT PIECES OF THE HOUSINGS FOR BOTH FOG LIGHTS HAVE FALLEN INTO THE LIGHTING AREA AND ARE HITTING THE LIGHT BULBS CAUSING THEM

Structure › Body
Filed Oct 26, 201766,000 milesCO

THIS MORNING JUST 5 MIN AFTER PUTTING MY DAUGHTER IN HER CAR SEAT I WENT TO GO GRAB HER OUT OF THE REAR PASSENGER SIDE AND THE DOOR HANDLE BROKE OFF IN MY HAND. I AM NOT A VERY STRONG PERSON SO THIS SURPRISED ME GREATLY. UPON FURTHER INVESTIGATION INTO GOOGLE I SEE THIS IS A KNOWN PROBLEM WHICH IS INSANE AND IF I HAVE TO GO REPLACING ALL MY DOOR HANDLES AS THEY BREAK I WILL NOT BE BUYING A KIA AGAIN. I HOPE THIS IS A ONE TIME THING BUT THINK THAT IS REALLY IS AN ISSUE AS SOME PEOPLE USE THE CHILD LOCK AND WOULD MAKE IT HARD TO GET IN THAT SIDE IF THAT WERE THE CASE.

Engine
Filed Oct 23, 201765,392 milesGA

OUR 2012 KIA SORENTO WAS IN MOTION ON THE HIGHWAY WHEN A LOUD KNOCKING SOUND BEGAN. AT THIS POINT THE ENGINE SEIZED AND THE CAR STALLED. IT HAD TO BE TOWED TO THE KIA DEALER AND A NEW ENGINE HAD TO BE PUT IN. WE WERE TOLD BY THE SERVICE MANAGER AT THE KIA DEALERSHIP THAT RECALL SC147 ADDRESSES 2012 KIA SORENTO'S AND THE EXACT SAME ISSUE AS OUR CAR HAD. HOWEVER, THE RECALL DOES NOT INCLUDE HER ENGINE TYPE. GIVEN WHAT HAPPENED TO OUR 17 YEAR OLD DAUGHTER AND THE DANGEROUS SITUATION THAT SHE WAS PUT IN, WE FEEL THAT THESE SORENTO ENGINE TYPES SHOULD ALSO BE INCLUDED IN THE RECALL. KIA CONSUMER AFFAIRS WAS CONTACTED AND THEY REFUSED TO PROVIDE ANY TYPE OF COMPENSATION OR ADD THIS VEHICLE ENGINE TYPE TO THE RECALL.

Exterior Lighting
Filed Oct 6, 2017141,300 milesCA

ONE HEADLIGHT WENT OUT. I REPLACED BOTH BULBS. IT APPEARS, WHEN STANDING IN FRONT OF MY CAR, THAT THE LIGHTS ARE ON, BUT THEY ARE VERY DIM. WHEN I AM DRIVING, IT IS NOT LIGHTING MY PATH. MY PASSENGERS HAVE NOTICED, AND ONCOMING TRAFFIC OFTEN FLASHES THEIR LIGHTS AT ME. I NEED IT FIXED IMMEDIATELY, BC I DRIVE UBER/LYFT FOR EMPLOYMENT. I WAS DRIVING IN A DIMLY LIT AREA, WHEN I FIRST NOTICED THAT I COULDN'T SEE WELL IN FRONT OF ME. LATER, THAT HOUR, AN UBER CUSTOMER, INFORMED ME MY LIGHTS WERE OUT. AFTER THE BULBS WERE REPLACED, I WAS DRIVING WHEN I STILL NOTICED THE ROAD WAS DARK. THE NEXT DAY FRIENDS WERE IN THE CAR WITH ME & SPONTANEOUSLY INQUIRED ABOUT WHY MY HEADLIGHTS WEREN'T WORKING. MY RESEARCH SHOWS A RECALL RE HEADLIGHT CONNECTORS WHICH CORRODED, BUT IT DOES NOT INCLUDE MY CAR'S YEAR YET.

Electrical System
Filed Oct 5, 2017FL

PURCHASED CAR IN APRIL 2016 USED. A WALMART BATTERY WAS IN CAR. I MENTIONED TO SALES PERSON THAT IT HAD A WALMART BATTERY, HE SAYS "O YEAH, THEY HAVE GOOD BATTERIES". SO, CAR IS AT LEAST ON SECOND BATTERY. THAT BATTERY DIED IN APRIL 2017. NEW BATTERY FROM O'RIELLY'S. THAT BATTERY IS NOW LOSING IT'S CHARGE WITHIN 5 DAYS OF NOT DRIVING. NOT NORMAL. ALTERNATOR IS THROWING 14.1 TO BATTERY. NOTHING IN CAR IS EVER LEFT ON.

Engine
Filed Oct 4, 2017TX

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V224000(ENGINE) WAS RECEIVED IN APRIL OF 2017. THE CONTACT STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 1, 201785,000 milesOH

BATTERY IS GOOD. HAVE TO JUMP START EVERY TIME.

Exterior Lighting
Filed Sep 28, 2017WV

ISSUE WITH HEADLIGHTS AND WIRING ECT. THIS HAS BEEN AN ONGOING PROBLEM FOR OWNERS WITH THESE VEHICLES FOR YEARS. NOT ONLY IS IT EXPENSIVE FOR THE OWNERS BUT COULD CAUSE SERIOUS ACCIDENTS. I DON'T UNDERSTAND WHEN IT IS DOCUMENTED. LOOK AT ALL THE COMPLAINTS WHY KIA HAS NOT BEEN MADE TO CORRECT THE PROBLEM. INSTEAD OF LETTING THEM CONTINUE MANUFACTURING VEHICLES WITH THE SAME HEADLIGHTS. MY LOW BEAM PASSENGER SIDE HEADLIGHT WENT OUT ABOUT 2 WEEKS AGO. I PURCHASED A NEW BULB BUT WHEN MY HUSBAND INSERTED THE NEW BULB IT WOULDN'T WORK. MY HUSBAND DOES ELECTRICAL WORK AND SAID THIS HAS TO BE A SHORT OR SOMETHING IN THE WIRING. WHY DOES THE OWNERS HAVE TO CONTINUE DEALING WITH THIS ISSUE AND SUBJECTED TO THE POSSIBILITY OF A SERIOUS ACCIDENT DUE TO NO WORKING LIGHTS OR POSSIBLE FATALITIES. IF WE HAVE SERIOUS INJURIES OR FATALITIES THEN WILL YOU RECOGNIZE HUSTON WE HAVE A PROBLEM. LOOK AT THE COMPLAINTS. THESE GO BACK FOR YEARS. AND STILL OCCURRING ON NEWER VEHICLES. OWNERS ARE BEING FORCED TO PAY OUT HUNDREDS OF DOLLARS FREQUENTLY FOR REPAIRS THAT DO NOT FIXED THE PROBLEM IT IS ONLY A BAND AIDE UNTIL THE NEXT TIME

Engine
Filed Sep 26, 201788,000 milesCO

AFTER 88,000 MILES, THE SORENTO'S ENGINE STARTED MAKING A LOUD SOUND WHILE DRIVING AT HIGHWAY SPEED. THE ENGINE STAYED ON BUT CONTINUED TO MAKE A LOUD SOUND. THE CAR WAS TOWED TO PEAK KIA IN LITTLETON, CO WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED AT A COST OF $7000-$10,000 DOLLARS. THE VEHICLE HAD REGULAR OIL CHANGES UP TO THIS POINT. THE DEALERSHIP CHECKED AN MY VIN NUMBER AND SAID THAT I DIDN'T QUALIFY FOR THE RECALL FOR ENGINE PARTICLES. AS A SECOND OWNER, I DID NOT HAVE ACCESS TO THE 10 YEAR WARRANTY. I FEEL AS IF THE RECALL NEEDS TO BE EXPANDED AND HONORED. MY 5 YEAR OLD WELL MAINTAINED CAR HAD NO REASON TO HAVE CATASTROPHIC ENGINE FAILURE. I BELIEVE THIS IS A MANUFACTURING DEFECT THAT IS DANGEROUS AND THAT IS EFFECTING OWNERS ACROSS THE COUNTRY.

Engine
Filed Sep 21, 201777,000 milesCT

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL KNOCKING NOISE PROGRESSING NEAR THE ENGINE COMPARTMENT AREA AND, UPON EXITING A RAMP, THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED, BUT THE NOISE CONTINUED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE CONTACT WAS INCLUDED IN A RECALL BUT NOT YET NOTIFIED OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Sep 21, 2017NC

WRITING TO YOU AND FILING A COMPLAINT AGAINST KIA FOR THEIR LACK OF RESOLVING HIS PROBLEM WITH HIS KIA SORENTO; ASKING FOR ANY ASSISTANCE THAT CAN GET HIM IN HAVING HIS MONIES REFUNDED. *LD THE CONSUMER STATED THE NECESSARY DOCUMENTATION FOR REIMBURSEMENT WAS MAILED TO THE MANUFACTURER, BUT THE MANUFACTURER DID NOT RESPOND TO THE REQUEST. UPDATED 09/21/2017*JS

Unknown or Other
Filed Sep 18, 201761,000 milesHI

VEHICLE STALLS DURING OPERATION TRAVELING AROUND 15 MPH; HAPPENS FREQUENTLY ON FREEWAY AND HIGHWAY; HAPPENS AT RANDOM; VEHICLE STARTS IMMEDIATELY ON NEUTRAL; UNSAFE POTENTIAL COLLISION ON MAJOR FREEWAY AND HIGHWAY; CHILDREN IS TRANSPORTED IN THIS VEHICLE.

Engine
Filed Sep 11, 2017120,129 milesOK

ON 09/10/2017 WHILE DRIVING A 2012 KIA SORENTO DOWN THE HIGHWAY I HEARD A RATTLING NOISE FROM THE ENGINE WITH A LOUD BANG A FEW SECONDS LATER.THERE WAS SMOKE COMING FROM UNDER THE HOOD. I RESEARCHED AND FOUND THAT ON 03/17/2017 KIA ANNOUNCED A RECALL FOR 2012 SORENTOS. KIA'S RECALL: SC147: " BEARING WEAR MAY RESULT IN ENGINE SEIZURE" THIS IS ON KIA'S AND NHTSA'S WEBSITES. [ NHTSA CAMPAIGN # 17V224000 "MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE"] I CONTACTED KIA'S CUSTOMER SERVICE AT 1800-333-4542 AND BETHANY TOLD THAT MY 2012 KIA SORENTO WAS NOT ELIGIBLE FOR THE RECALL BECAUSE THE VIN # WAS NOT PART OF THE RECALL. SHE SAID THAT I COULD TAKE IT TO THE DEALER AND THEY WOULD CHECK THE OTHER 2 RECALL THOUGH. WHEN THE VEHICLE WAS TOWED I LOOKED UNDER THE VEHICLE TO SEE OIL POURING OUT FROM A 3 INCH HOLE IN THE BLOCK, TOWARD THE REAR OF THE VEHICLE, WHERE THE THROWN ROD BROKE THE BLOCK. OIL IS CHANGED EVERY THREE MONTHS AND THE VEHICLE HAS 120,129 MILES ON IT. THE COST OF A USED ENGINE ALONE IS NEAR $3000, PLUS LABOR TO INSTALL A MOTOR THAT COULD DO THE SAME THING. I WOULD LIKE KIA MOTORS TO REPLACE THE DEFECTIVE ENGINE WITH A NEW ENGINE AT NO COST.

Electrical System
Filed Aug 31, 201758,000 milesTX

NAVIGATION SYSTEM ON THE VEHICLE IS FROZEN AT THE STARTUP SCREEN. THE MANUFACTURER OFFERS ONLY 3 YEAR WARRANTY ON THE NAV DISPLAY UNIT. IN MY CASE THIS IS THE SECOND FAILURE.

Air Bags
Filed Aug 28, 201780,974 milesPR

AIRBAG LIGHT SENSOR ITS ON, THEY CHANGE THE AIRBAG SENSOR ON 2015 BUT KNOW ALMOST 5 YEARS AND 81K ARE NOT COVERING IT. SAYING ITS NON SECURITY ISSUE

Visibility/Wiper
Filed Aug 25, 201768,000 milesWI

DRIVING DOWN THE HIGHWAY ON A NICE DAY WHEN SUDDENLY MY SUNROOF EXPLODED. HAD NO WARNING . LUCKILY I HAD THE INSIDE COVER CLOSED SO WE DIDN'T HAVE GLASS RAINING DOWN . BUT IT WAS QUITE THE EXPERIENCE.

Air Bags
Filed Aug 24, 201777,000 milesTX

THE AIR BAG WARNING LIGHT CAME ON AT ABOUT 77K MILES AND WILL NOT GO OFF. THIS APPEARS TO BE A RECURRING PROBLEM WITH THE VEHICLE IN SEEING POSTINGS ONLINE.

Engine
Filed Aug 21, 2017108,000 milesNY

KIA SORENTO ENGINE RECALL - MY CAR WAS DELIVERED TO THE DEALERSHIP ON 6/17 DUE TO ENGINE FAILURE WHICH WAS ASSOCIATED WITH THE RECALL. THEY CALLED ME TO PICK UP MY CAR ON 8/19. AFTER EXITING THE LOT, I CONTINUED TO HEAR THE METAL GRINDING SOUND IN THE ENGINE AREA TO THE RIGHT OF THE PASSENGER SIDE, ADDITIONAL NOISES COULD BE HEARD IN THE REAR AXLE AND AN EXTREMELY TIGHT STEERING WHEEL WHEN TURNING. I IMMEDIATELY CALLED THE DEALER AND SPOKE WITH THE SERVICE MANAGER WHO ASKED THAT I RETURN THE VEHICLE. I RETURNED IT ON MONDAY MORNING, 8/21 AND WAITED 3 HOURS WHILE THEY CHECKED THE CAR. THE MANAGER THEN INFORMED ME THAT I NEEDED A NEW STEERING SHAFT WHICH WOULD COST ME $518. MY CAR DID NOT HAVE A TIGHT STEERING WHEEL WHEN I LAST DROVE IT BEFORE BEING TOWED INTO THE DEALERSHIP LOT. THE TECHNICIANS HAD TO PULL MY CAR APART TO REPLACE THE ENGINE AND ADJUSTED MY STEERING SHAFT, WHICH THEY ARE UNWILLING TO REPAIR OR REPLACE. IN ADDITION, KIA ALSO OWES ME OVER $900 FOR A PREVIOUS REPAIR AND TWO EXPENSES THAT WAS ORIGINALLY SUBMITTED ON 6/21. AS I CONTINUE TO KEEP A LOG OF ALL MY CALLS TO KIA AND THE DEALER TO MAKE MY CASE AGAINST THE COMPANY. THE CAR HAS NOT IMPROVED WITH A REFURBISHED ENGINE, IT HAS BECOME WORSE, WHICH PLACES ME AND MY FAMILY IN DANGER. I HAVE GIVEN ALL THE DOCUMENTATION TO MY ATTORNEY TO FILE A FORMAL COMPLAINT WITH THE COMPANY AND WITH THE NECESSARY REGULATORY BODY. MY CAR WAS WORKING EFFICIENTLY BEFORE BREAKING DOWN AND I WOULD LIKE TO BE REIMBURSED AND MY CAR FIX

EngineFire
Filed Aug 16, 2017123,937 milesNC

ON 08/10/12017 WHILE DRIVING MY 2012 KIA SORENTO ON I-40. I HEARD A "RATTLING NOISE" FROM THE ENGINE. AS I SLOWED DOWN THE SOUND GOT LOUDER. I TURNED ON A SIDE STREET INTO A SAFE AREA AND PARKED MY VEHICLE. THERE WAS SMOKE COMING FROM UNDER MY HOOD. I OPENED THE HOOD AND SAW 2 SMALL PATCHES OF FIRE. I WAS ABLE TO PUT THEM OUT, THEN RAN TO A BEST WESTERN HOTEL AND ASKED FOR A FIRE EXTINGUISHER IN CASE A FIRE WOULD ERUPT AGAIN. I RESEARCHED AND DISCOVERED THAT ON 03/17/2017 KIA ANNOUNCED A RECALL FOR 2012 SORENTOS. KIA'S RECALL: SC147: " BEARING WEAR MAY RESULT IN ENGINE SEIZURE" THIS IS ON KIA'S, NHTSA'S , PBS AND FORBES WEBSITES. [ NHTSA CAMPAIGN # 17V224000 "MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE"] I CONTACTED KIA'S CONSUMER AFFAIRS # AND THE PERSON TOLD THAT MY 2012 KIA SORENTO WAS NOT ELIGIBLE FOR THE RECALL. HE SAID MY VIN # WAS NOT PART OF THE RECALL. I HAD JUST RETURNED WITH MY FAMILY 1 DAY PRIOR FROM A TRIP TO MOBILE, AL. (1500 MILES ROUND TRIP). ON 08/12/17 I HAD MY VEHICLE TOWED TO BATTLEGROUND KIA WHERE THE ADVISOR & TECHNICIAN SHOWED ME THE PROBLEM A "THROWN ROD".THIS HOLE IS 3" TO 4" DIAMETER. (PICTURES ATTACHED). I ASKED WHAT COULD HAVE CAUSED THE ROD TO BE THROWN? I HAD MY OIL CHANGED ON SCHEDULE THE LATEST WAS 07/26/2017. THIS VEHICLE HAS 123,937 MILES ON IT. HE REPLIED HE DIDN'T KNOW WHAT CAUSED IT. ON 08/15/2017 I WAS INFORMED THAT TO REPLACE THE ENGINE WITH A USED ONE WITH 99,000 MILES WAS

Structure › Body
Filed Aug 10, 2017KS

WE ARE CHANGING THE 3RD HEAD LIGHT ON THE DRIVERS SIDE IN A MONTH. WE HAD A STORM KNOCKING OUT ALL STREET LIGHTS AND IT WAS HARD TO SEE..ANSMD I KEEP GETTING PULLED OVER. I FEEL LIKE I NEED TO CARRY A BACK UP. PLUS MY PLASTIC POS DOOR PANELS DETACH AND TRAP MY KIDS IN THE CAR..WE HAVE TO BEAT THEM DOWN SO SO WE CAN OPEN DOORS. OH AND WE HAD TO CUT THE GAS COVER OFF CAUSE IT WOULDNT OPEN...AND THE SEATS WONT GO DOWN ANYMORE, HATCH WONT STAY UP..AND MY BLUTOOTH SYSTEM ONLY WORKS ABOUT 20 PERCENT OF TIME! NEVER AGAIN KIA!

EngineFire
Filed Aug 7, 201775,000 milesPA

WE HAVE A KIA SORENTO 2012. PASSENGERS SMELLED GAS 4.5 HOURS INTO A 5 HOUR TRIP TO PHILADELPHIA. STOPPED AT REST STOP AND DID NOT THINK IT WAS COMING FROM CAR. WE DROVE APPROXIMATELY ANOTHER 30 MINS INTO PHILADELPHIA AND GOT OFF THE HIGHWAYS ONTO LOCAL STREETS. JOGGER ON SIDE OF ROAD FLAGGED US DOWN WITH "YOUR CAR IS ON FIRE!" WE PULLED TO SIDE OF ROAD AND GOT OUT OF THE CAR. THE KIA SORENTO'S ENGINE WAS ON FIRE. A LOCAL FIRE DEPARTMENT ARRIVED AND PUT OUT THE ENGINE FIRE WITH WATER. NO INJURIES.

Engine
Filed Aug 5, 2017108,000 milesGA

AS I CAME AROUND A BEND AT ABOUT 20 MPH, MY 2012 KIA SORENTO DIED. THERE WAS NO WARNING, AND NO CHECK ENGINE LIGHT. I WAS ON A CITY STREET, AND HAD JUST PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR THE TURN. THANKFULLY I WAS ABLE TO PULL INTO A PARKING LOT, AND NOT DRIVING ON THE HIGHWAY WITH MY CHILDREN. I TRIED TO CRANK THE CAR AGAIN, AND IT STARTED, RAN FOR A BRIEF MOMENT, SOUNDED NORMAL, THEN DIED. I TRIED TWICE MORE WITH THE SAME RESULT, THEN CALLED A TOW TRUCK TO GET HOME. WE CALLED THE DEALERSHIP THE NEXT DAY TO NOTIFY THEM OF THE ISSUE, AND THEY SENT OUT A TOW TRUCK. WHEN THEY TRIED TO CRANK IT, IT RAN ROUGH AND THEN DIED. WE ARE AWAITING APPROVAL FROM CORPORATE KIA, AS WE BELIEVE THAT THIS IS RELATED TO THE ENGINE RECALL THEY HAVE ISSUED.

Service BrakesFire
Filed Aug 3, 201768,000 milesUT

AS I WAS DRIVING DOWNHILL ON I-15 JUST 3 MILES SOUTH OF SCIPIO, UT, I BEGAN TO NOTICE ISSUES WITH THE BRAKES AND ACCELERATOR. I GOT INTO THE FAR RIGHT LINE OF THE HIGHWAY AND NOTICED THAT SMOKE AND FLAMES CAME FROM UNDERNEATH THE HOOD. AS I PUT THE CAR IN PARK, THICK BLACK SMOKE CAME THROUGH THE AIR VENT. AS WE GOT OUT OF THE VEHICLE, I BREATHED IN A LITTLE BIT OF THE THICK SMOKE THAT CAME THROUGH THE AIR VENT, BUT MY WIFE DID NOT BREATHE ANY OF THE SMOKE. THE HOOD AREA WAS COMPLETELY ENGULFED IN FLAMES AFTER WE ESCAPED FROM THE VEHICLE. THE FIRE DEPARTMENT PUT OUT THE FIRE ABOUT 20 MINUTES AFTER THIS INCIDENT STARTED. EVERYTHING FROM THE FRONT OF THE CAR TO ABOUT HALF OF THE TRUNK AREA WAS DESTROYED.

Structure › Body
Filed Aug 1, 201771,000 milesIL

I OWN A 2012 KIA SORENTO SX. 9PM TEMPERATURE ABOUT 70 ALL DAY. TURNED OFF MAIN BUSINESS STREET IN DES PLAINS IL DROVE ABOUT 100 FEET WHEN REAR PANEL OF PANORAMIC SUN ROOF SHATTERED. FIRST THOUGHT WAS GUN SHOT. THERE WERE NO VEHICLES BEHIND OR IN FRONT OF ME, SIDEWALK WAS EMPTY.

Exterior LightingFire
Filed Jul 26, 201789,000 milesNY

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE FRONT HEAD LIGHT FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, COOPER KIA 5056 COMMERCIAL DRIVE, YORKVILLE NY, 13495, WHERE IT WAS DIAGNOSED THAT THE LIGHTING HOUSING UNIT MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WERE NO RECALLS UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jul 17, 2017ME

I HAVE HAD DOCUMENTED ENGINE ISSUES IDENTICAL TO THE SYMPTOMS DESCRIBED IN THE RECALL SC147 COMMUNICATION. I AM ATTACHING DOCUMENTATION OF THESE ENGINE CONCERNS, SPECIFICALLY HICCUPING/SPUTTERING/SKIPPING IDLE AND NEAR STALL-OUTS. TODAY I WENT TO THE KIA DEALER AND WAS INFORMED THAT MY ENGINE DID NOT QUALIFY FOR ANY REPAIRS BECAUSE IT PASSED THE BRIEF TEST THEY DID ON IT. THE PURPOSE OF THIS COMMUNICATION IS STATE THAT I DO NOT ACCEPT THE CONCLUSIONS OF THE KIA DEALER TODAY AND I FORMALLY REQUESTED TO THE KIA CORPORATION THAT THE ENGINE ON MY KIA VEHICLE BE REPAIRED PROMPTLY TO CORRECT THE ISSUES IDENTIFIED IN RECALL SC147. THE ENGINE IN MY KIA VEHICLE HAS HAS DOCUMENTED ISSUES IDENTICAL TO THE SC147 ISSUES SINCE I PURCHASED AND STILL DOES TODAY. GIVEN THIS, I AM CONCERNED ABOUT THE SAFETY OF MY FAMILY -- MY ENGINE MAY STALL OUT PUT MY FAMILY IN HARM'S WAY. AT THIS TIME, I AM AWAITING COMMUNICATION FROM KIA CORPORATION.

Engine
Filed Jul 17, 2017109,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 2 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED A LOCAL DEALER (SAN LUIS BAY MOTORS KIA LOCATED AT 2700 THEATRE DR PASO ROBLES, CA 93466 805 239 8700) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT NOTIFIED THE MANUFACTURER AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 109,000.

Engine
Filed Jul 15, 2017160,000 milesMO

WE HAD STRUGGLED WITH THE CHECK ENGINE LIGHTS ON THE CAR COMING ON AND GOING OFF RANDOMLY. HAD THE CAMSHAFT POSITION SENSOR REPLACED TWICE. RETURNED FROM A 11 DAY VACATION AND UPON STARTING THE CAR THERE WAS A KNOCKING SOUND FROM THE ENGINE. TOOK IT TO A MECHANIC IN TOWN IMMEDIATELY FOR FEAR SOMETHING WAS WRONG WITH THE CAR. THE NEXT DAY RECEIVED A RECALL LETTER FROM KIA BUT THE MECHANIC IN TOWN HAD ALREADY RUN DIAGNOSTICS AND FOUND SEVERAL THINGS WRONG WITH THE ENGINE. TOOK IT TO KIA PER THE RECALL AND THEY REPORTED THAT THE DIAGNOSTIC TOOL COULD FIND NOTHING WRONG AND THAT THE ENGINE WAS FUN. I TOOK IT TO A TOYOTA DEALERSHIP FOR TRADE ASSESSMENT AND THEY TOO TOLD ME THE ENGINE WAS BAD. I HAVE SINCE TRADED THE CAR IN BECAUSE A MECHANIC I TRUST ADVISED ME TO DO SO. WHEN THIS CAR WAS FIRST PURCHASED IT WAS INVOLVED IN AN ACCIDENT THAT WAS UNREPORTED AND REPAIRED BY THE DEALERSHIP. I'VE CONSTANT TROUBLE WITH THE WIRING AND HONESTY OF KIA. I NO LONGER OWN THE VEHICLE BUT I SUFFERED AN EXPENSE TO REPLACE IT BECAUSE KIA CLAIMED THIS VEHICLE WAS UNAFFECTED. I DID NOT FEEL SAFE DRIVING IT ANY LONGER.

Engine
Filed Jul 14, 201799,545 milesMD

INTAKE MANIFOLD RUNNER CODE P200A

Suspension
Filed Jul 13, 201766,810 milesWI

WHEN I WENT IN FOR A ROUTINE TIRE ROTATION, I WAS TOLD MY DRIVER'S SIDE COIL SPRING WAS BROKEN WHICH PRESENTED A SAFETY HAZARD AS IT COULD POP THE TIRE. WHEN CALLING FOR ESTIMATES, I WAS TOLD THAT THE COIL SPRING MUST HAVE BEEN DEFECTIVE FOR A CAR OF THIS YEAR AND MILEAGE.

Electronic Stability Control (esc)
Filed Jul 10, 2017MS

WHILE DRIVING THE ABS, TRACTION CONTROL, AND DOWN HILL BREAK ASSIST LIGHT BEGAN TO COME ON NORMAL HIGHWAY DRIVING. WOULD STOP AND RESTART THE CAR THE LIGHTS WOULD GO OFF, AFTER A FEW DRIVING MILES THE LIGJTS CAME BACK ON AND STAYED. NOW THE BREAK WARNING LIGHT WILL ILLUMINATE SOMETIMES. I OWNER VEHICLE 52,000 THOUSANDS ON VEHICLE. ALL SERVICE UP TO DATE AND PERFORMED BY KIA DEALERSHIP.

Engine
Filed Jul 6, 201776,000 milesNJ

I RECEIVED A INTERIM SAFETY RECALL ON 6/30/17 (ATTACHED). ON 6/21/17 WHILE TRAVELLING ON THE HIGHWAY (RT. 80) GOING 70MPH THE ENGINE LOST ALL POWER. THERE WAS NO KNOCKING SOUND OR WARNING LIGHT AS THE NOTICE HAD STATED WOULD BE AN INDICATOR TO A POSSIBLE PROBLEM. I LUCKILY WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD BEFORE THE CAR COMPLETELY STOPPED OPERATING .FORTUNATELY I WAS TRAVELLING IN THE LEFT LANE. HAD I BEEN IN ANY OTHER LANE THERE WOULD HAVE BEEN NO WAY I COULD HAVE PULLED OVER THE VEHICLE. THE ENGINE LOST POWER THAT QUICKLY WITHOUT WARNING. I HAD TO HAVE TO CAR TOWED OFF THE HIGHWAY AND CONTACTED KIA. A CASE WAS OPENED AND I WAS ADVISED THAT THE CAR WOULD HAVE TO BE INSPECTED TO DETERMINE IF IT WAS DUE TO THE RECALL THAT THE ENGINE STOPPED. I RECEIVED A CALL THE NEXT DAY THAT INDEED THE ENGINE WAS PART OF THE RECALL AND I WOULD BE RECEIVING A NEW ENGINE. KIA HAS NOT COMMUNICATED WITH ME IN REGARDS TO THE ETA OF THE REPAIR. I CALLED THE DEAL WHO HAD NO IDEA WHEN THE CAR WOULD BE REPAIRED. AFTER CONTACTING KIA I WAS GIVEN AN ETA OF 7/15/17. CASE # 12385542

Engine
Filed Jul 3, 2017128,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE AT A STOP LIGHT, THE VEHICLE HAD SUDDENLY STALLED AND ALSO WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOOSE POWER CAUSING THE SPEED TO DECELERATE. THE VEHICLE WAS TAKEN TO ROSEVILLE KIA IN ROSEVILLE, CALIFORNIA TO BE DIAGNOSED BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

Engine
Filed Jul 3, 201797,000 milesAZ

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 90 MPH, THE ENGINE FAILED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE FROM INSIDE THE ENGINE AND THE VEHICLE LOST POWER. IN ADDITION, THE VEHICLE WOULD NOT SWITCH GEARS AND DECREASED IN ACCELERATION UNTIL THE CONTACT REACHED THE DEALER. CATHEDRAL CITY KIA OF CATHEDRAL CITY, CALIFORNIA REPLACED THE ENGINE IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE FAILURE WAS INCLUDED IN AN UNKNOWN RECALL; HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 97,000.

Power Train
Filed Jun 27, 2017121,000 milesPA

AUTOMATIC TRANSMISSION. VEHICLE IS LOCKED IN 4TH GEAR WHILE IN DRIVE. CAN NOT MANUALLY SHIFT UP OR DOWN.

Air Bags
Filed Jun 27, 201788,478 milesFL

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (FORT MYER KIA) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,478. UPDATED 08/22/17*LJ UPDATED 8/25/2017*JS

Engine
Filed Jun 27, 2017117,770 milesTX

MY VEHICLE IS AT 117K MILES. IT USES APPROX 6 QTS OF OIL/3000 MILES.I CANNOT GET UP TO SPEED ON THE HIGHWAY AS IT WILL NOT AUTO SHIFT DOWN WITH ANY ACCELERATION RPMS RUN AND STAY AT 6,000 WHEN TRYING TO GET TO 70MPH - IT IS INCLUDED IN SC147 RECALL, HOWEVER THE DEALERSHIP IS STATING IT PASSED THE RECALL TEST AND IT'S THE TRANSMISSION NOT THE ENGINE. TRANSMISSION DOES NOT BURN OIL AT 6 QTS/3000 MILES

Engine
Filed Jun 27, 201798,805 milesFL

MY ENGINE SEIZED WHILE DRIVING ON TO RAMP TO HIGHWAY. MY CAR CUT OFF AND WAS UNRESPONSIVE. I FORCED THE CAR TO THE SIDE OF THE ON-RAMP DURING RUSH HOUR TRAFFIC. AT THIS TIME, I HAD TO HAVE MY VEHICLE TOWED. THERE IS A RECALL ON THE 2012 KIA SORENTO ENGINE FOR IT STALLING WHILE DRIVING. I CALLED KIA CORPORATE FOR ASSISTANCE WITH THIS MATTER AND THEY ARE GIVING US THE RUN-AROUND. I HAVE HAD THE VEHICLE BORE SCOPED, PROVING SEIZING OF THE ENGINE. IN ADDITION, I AM A LICENCES AIR-FRAME AND POWER-PLANT MECHANIC SO I KNOW MY WAY AROUND A CAR. THIS WAS VERY DANGEROUS AND UNEXPECTED SITUATION TO BE IN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Kia Sorento → · Every Sorento year → · How the figures are calculated →