Page 12 of 31 · complaints 551–600 of 1,520

2011 Kia Sorento complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Structure › Body
Filed Mar 24, 201995,000 milesIN

DRIVER SIDE PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE. CHILD LOCK IS ON AND NOW I CANNOT OPEN FROM THE INSIDE EITHER.

Structure › Body
Filed Mar 22, 201924,000 milesWI

FRONT INSIDE DOOR HANDLES CHROME PEAL OFF CAUSING CUTS ON HANDS.

Seats
Filed Mar 20, 2019PA

MIDDLE ROW SEAT LATCHES ARE STUCK AND THE SEATS CANNOT BE MOVED. NO ACCESS TO THE THIRD ROW BECAUSE THE LATCHES ARE STUCK. ALSO, ONE OF THE SEATS IS STUCK IN A RECLINED POSITION, WHICH I BELIEVE IS UNSAFE IN CASE OF AN ACCIDENT. BOTH OF MY YOUNG CHILDREN'S CAR SEATS ARE IN THAT ROW. APPARENTLY, IT IS A COMMON ISSUE WITH THIS MAKE AND MODEL OF VEHICLE. THE LATCHES ARE LOCATED NEXT TO THE HEADRESTS ON BOTH SEATS.

Exterior Lighting
Filed Mar 20, 2019155,000 milesIA

THE AIRBAG LIGHT HAS COME ON AND WILL NOT GO OFF. HOOK UP THE DEVICE TO SEE WHAT IT SAYS AND DO NOT EVEN GET A CODE TO HELP. ASK KIA AND THEY SAY IT WILL COST AROUND $1,000 DOLLARS TO REPAIR.

Electronic Stability Control (esc)
Filed Mar 19, 201912,500 milesGA

I WAS TRAVELING ON A HEY, MAKING A LEFT TURN ONTO A MAJOR HEY, WHEN MY CAR WOULD NOT EXCELLERATE. I WAS ABLE TO TURN OFF THE HEY BUT MY CAR WOULD NOT GO OVER FOUR MILES PER HOUR. I HAD IT TOWED TO MY MACHANIC, HE SAID THE PRONGS BROKE OFF THE THING THAT PLUGS INTO THE COMPUTER, DUE TO CORROSION. SO I HAD IT TOWED TO KIA. THEY SAY I NEED A NEW COMPUTER & IT WILL COST, $5000.00. THIS SHOULD BE A RECALL. WHY CAN'T THEY INSTALL A NEW PLUG & PLUG BACK INTO THE COMPUTER? I'M BEING RIPPED OFF!

Electrical System
Filed Mar 19, 2019145,534 milesIL

HEADLAMPS QUIT WORKING, EVEN THOUGH I HAVE REPEATEDLY REPLACED. HAPPENS ABOUT 1 EVERY THREE WEEKS. USUALLY HAPPENS ON THE HIGHWAY DURING NIGHT DRIVING.

Service Brakes
Filed Mar 15, 201960,000 milesIL

REAR PARKING BRAKES NEVER WORKED. USING MY SHIFT GEAR FOR PARKING . NOW FRONT DOOR IS NOT OPENING FROM OUTSIDE. WENT TO FORUM ON INTERNET ABOUT THIS ISSUE. THOUSANDS OF KIA SORENTO 2011 OWNERS HAS SAME ISSUE WITH THE DOOR. IF WE GO TO KIA, THEY CHARGE $400 FOR ONE DOOR LOCK! CRAZY! SO MANY KIA OWNERS DON,T WANT A KIA ANYMORE. ME EITHER

Engine
Filed Mar 13, 2019138,288 milesIL

EVERY TIME I CHANGED THE OIL, I NOTICED IT WAS NOT THE SAME AS USED OIL COMING FROM MY OTHER VEHICLES. ENGINE PROBLEMS STARTED APPROXIMATELY 3 YEARS AGO. I WAS CONSTANTLY CHECKING THE OIL AND NEEDING TO ADD. I TOOK THE VEHICLE TO THE KIA DEALER WHERE WE BOUGHT THE CAR AND THEY SAID THE OIL WAS BURNING UP IN THE MOTOR. IT WAS GETTING HOT. I RAN TWO FLUSHES ON THE MOTOR AND THEN CONTINUED MY REGULAR OIL CHANGES. IN FEBRUARY OF 2019 THE MOTOR SEIZED UP AND QUIT WHILE BEING DRIVEN ON CITY STREETS. I DRAINED 4.5 QUARTS OF OIL FROM THE VEHICLE AFTER IT WAS TOWED. I HEARD ABOUT THE RECALL ON VARIOUS YEARS OF KIA/HYUNDAI MOTORS AND THOUGHT THIS MIGH BE THE PROBLEM WITH MY 2011 SORENTO.

Electronic Stability Control (esc)
Filed Mar 11, 201910,000 milesMO

MY CAR JUST IMMEDIATELY STARTED SLOWING DOWN AND IT WAS EXTREMELY HARD TO TURN THE STEERING WHEEL AND THE BRAKES WOULD NOT LET ME BRAKE. I ALMOST WRECKED MY CAR. ALSO MY CAMERA JUST STOPPED WORKING AS WELL.

Air Bags
Filed Mar 7, 2019MD

THE AIRBAG LIGHT CAME ON RANDOMLY AND HAS NOT SHUT OFF FOR SEVERAL YEARS. I WAS TOLD BY A DEALERSHIP THAT IT COULD COST A FEW THOUSAND DOLLARS TO FIX. THIS IS OBVIOUSLY VERY DANGEROUS AND THAT TERRIFYING THAT IT COULD BE SET OFF AT ANY TIME FOR NO REASON OR EVEN WORSE NOT AT ALL. AFTER SEEING SO MANY COMPLAINTS ABOUT THIS ISSUE WHY HASN'T THIS BEEN ADDRESSED OR RECALLED?

Electrical System
Filed Mar 5, 201955,900 milesPA

I WAS DRIVING ON A MAJOR HIGHWAY IN PA, RT. 83 AND MY CHECK ENGINE LIGHT CAME ON. LUCKILY I GOT OFF THE HIGHWAY BECAUSE THE NEXT THING THAT HAPPENED WAS NO POWER WHEN I PRESSED ON THE GAS PEDAL. I GOT IT TOWED TO MY GARAGE AND THEY TOLD ME IT WAS THE ACCELERATOR POSITION SENSOR. I GOT IT REPLACED. TWO WEEKS LATER IT HAPPENED AGAIN. I WAS SMART ENOUGH TO GET OFF THE HIGHWAY WHEN THE CHECK ENGINE LIGHT CAME ON. IMAGINE IF I KEEP DRIVING ON THE HIGHWAY. NO ACCELERATION. I WOULD HAVE BEEN KILLED. RT. 83 IS ONE OF THE WORST HIGHWAYS IN SOUTH CENTRAL PENNSYLVANIA FOR TRACKER TRAILER ACCIDENTS. THIS SORENTO IS A 2011 AND ONLY 55,900 MILE. WHAT YHE HECK. TWICE IN A MONTH. I WANT THIS ON RECORD BECAUSE IF THIS VEHICLE CAUSES ME TO GET IN AN ACCIDENT THAT KILLS ME, KIA IS LIABLE. I ONLY PURCHASED THIS VEHICLE IN OCTOBER 2018. I CAN'T AFFORD TO BUY ANOTHER VEHICLE. PLEASE LET ME KNOW WHAT I SHOULD DO?

Air Bags
Filed Mar 4, 2019DE

THE PASSENGER AIRBAG LIGHT STAYS ON WHILE THEIR IS A PASSENGER IN THE CAR WITH THEIR SEATBELT IS ON WHILE THE VECHICLE IS BEING OPERATED.

Electronic Stability Control (esc)
Filed Mar 2, 201999,000 milesIL

ACCORDING TO THE OBD CODE READER: CODE P0335, $07E8 GENERIC. CRANKSHAFT POSITION SENSOR A CIRCUIT. VEHICLE HAS TROUBLE STARTING. THE TACHOMETER FALLS TO 0 AS OPPOSED TO SITTING AT A HIGHER IDLE, AND DOES NOT MOVE WHEN PRESSING FOOT ON GAS PEDAL WHEN STATIONARY OR IN MOTION. WHEN IN MOTION, THERE CAN BE TEMPORARY LOSS OF POWER, THE INABILITY TO SHIFT GEARS, AND/OR THE VEHICLE SHAKES AND RATTLES. THIS HAPPENS ON CITY STREETS AND HIGHWAYS, WHEN IN ALL TYPES OF TRAFFIC AND WHEN MOVING AT CONSTANT SPEEDS. WHEN THIS SITUATION HAPPENS, THE CAR DOES NOT SHIFT GEARS AT ALL AND MUST BE RESTARTED. THIS HAS CAUSED DANGEROUS LANE CHANGING TO HIGHWAY SHOULDERS AS WELL AS DIFFICULT ATTEMPTS BACK ONTO THE ROADWAYS DURING RUSH HOUR.

Engine
Filed Mar 1, 2019AZ

2011 KIA, JUST OVER 100,000 MILES. STARTED KNOCKING FROM THE ENGINE, PULLED OVER HAD IT TOWED TO MY MECHANIC. STATED THAT LOWER ENGINE BLOCK BROKE THE ENGINE BLOWN. DEALERSHIP WOULD NOT DO ANYTHING.

Air Bags
Filed Feb 28, 2019120,000 milesMI

I HAVE BEEN A KIA CUSTOMER FOR OVER 7 YEARS AND ARE ON OUR THIRD VEHICLE FROM THEM. TRADED MY KIA FORTE FOR 2011 SORENTO IN 2016. IT HAS HAD A LOT OF ISSUES WITH THE ELECTRICAL SYSTEM AND IT COST $1,200 TO FIX IT. RECENTLY ON JAN 25TH MY TIMING CHAIN BROKE AND ALSO RUINED THE ENGINE. NOW TOLD THAT I NEED NEW ENGINE FOR $5.100. I HAVE LEARNED OF MANY RECALLS ON SORENTO ENGINE MOTOR BUT STARTING FOR THE YEAR 2012.

Exterior Lighting
Filed Feb 27, 2019GA

LEFT HEADLIGHT CONNECTER MELTED AND SHORTS OUT THE CONNECTION TO THE LIGHT BULB. OVERHEATS REALLY BAD. WILL HAVE TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY.

Engine
Filed Feb 20, 2019200,000 milesMO

TAKA RECALL- VECHICLE HAS STALLED ON THE HIGHWAY/STREETS WHILE DRIVING SEVERAL TIMES, EXAMPLE I COULD BE IN THE MIDDLE OF DRIVING AND THE CAR JUST COMPLETELY SLOWS DOWN, ALMOST CAUSING ACCIDENTS WHICH CAN BE VERY SERIOUS. I HAVE TAKEN THE CAR BACK TO THE DEALER AND THEY SAID THERE'S NOTHING WRONG, CLEARLY THERE'S AND ISSUE WITH THE CAR. I HAVE BEEN READING STORYS WITH CONSUMERS HAVING THE SAME ISSUES THAT I'M HAVING. KIA HAS NOT ISSUED A RECALL WHICH IS SAD DUE TO THE MANY COMPLAINTS AND LIFE THREADING SITUATIONS THIS HAS PUT PEOPLE IN. I'M IN THE PROCESS OF HIRING AND ATTORNEY TO LOOK INTO THIS BECAUSE NO ONE IS GIVING ME ANSWERS. NOT SURE WHAT IT COULD BE BUT I'VE ASK AROUND AND SOME SAY IT SOUNDS LIKE A TRANSMISSION ISSUE I NEED ANSWERS

Engine
Filed Feb 18, 2019120,000 milesMN

A CAM SENSOR MELTED, THERE WERE PIECES OF PLASTIC ON THE SPARK PLUGS, AND ALL MECHANICS WE TALKED TO HAVE NEVER SEEN ANYTHING LIKE THIS. THEY INITIALLY THOUGHT THAT IT WAS THE EXHAUST VVT SOLENOIDS, BUT AS THEY INSPECTED FURTHER THEY REALIZED SOMETHING ELSE WAS MAJORLY WRONG. WE WERE ON A ROAD TRIP WHEN THIS HAPPENED AND HAVE BEEN STRANDED FOR 4 DAYS BECAUSE THEY HAVEN'T BEEN ABLE TO FIX THE PROBLEM. THE ONLY SOLUTION THEY FOUND IS TO REPLACE THE ENGINE. THE SYMPTOMS SEEM TO BE CONSISTENT WITH THE NHTSA CAMPAIGNS #11V258000 AND #17V224000 AFTER DISCUSSING WITH THE MECHANICS WE'VE WORKED WITH. SEE ATTACHED IMAGE OF MELTED CAM SENSOR.

Structure › Body
Filed Feb 17, 201960,000 milesFL

MY DRIVER'S SIDE DOOR WILL NO LONGER OPEN FROM THE OUTSIDE. I HAVE TO REACH ACROSS THE PASSENGER SIDE AND PULL THE INTERIOR DRIVERS SIDE DOOR HANDLE TO OPEN IT.

Unknown or Other
Filed Feb 13, 2019103,000 milesTX

I WAS DRIVING ON THE FREEWAY THEN HEARD A VERY LOUD EXPLOSION. BY THE TIME I REALIZED WHAT IT WAS I WAS HOME. KIA ISN'T TAKING RESPONSIBILITY FOR WHAT HAPPENED SO ONLY HAVING ONE VEHICLE I HAVE TO PAY FOR IT.

Engine
Filed Feb 12, 2019140,000 milesOH

MY CAR WENT INTO LIMP MODE AFTER CHECK ENGINE LIGHT CAME ON FOR TRANSMISSION AND ELECTRICAL SYSTEM FAILURE IN SOLENOID A OF TRANSMISSION. CAR STRUGGLED TO SHIFT BETWEEN GEARS AND WOULD WOULD JERK ME DRIVING. DRIVING YESTERDAY AND PEDAL WENT STRAIGHT TO THE FLOOR CAUSING TOTAL MOTOR LOSS AND HOLE IN MOTOR.

Air Bags
Filed Feb 6, 2019112,000 milesTX

AIRBAG LIGHT CAME ON RANDOMLY. HAS NOT SHUT OFF.

Structure › Body
Filed Feb 3, 201993,000 milesPA

IN 2017 MY DRIVER SIDE EXTERIOR REAR DOOR HANDLE WAS BEING OPENED BY MY 98 LBS DAUGHTER AND THE DOOR HANDLE BROKE OFF. CAR WAS IN PARK THEN IN 1018. THE PASSENGER EXTERIOR REAR DOOR HANDLE BROKE OFF BY THE SAME 98 LB DAUGHTER. TO ME THIS IS A SAFETY ISSUES. IF I WAS IN A CAR WRECK AND PASSED OUT. YOU WOULDNT BE ABLE TO GET INTO THE BACK SEAT.

Air Bags
Filed Feb 3, 2019103,000 milesTX

STEERING WHEEL CONTROLS FOR RADIO/PHONE QUIT WORKING AND THE AIRBAG LIGHT CAME ON. NO ACCIDENT ETC, JUST QUIT WORKING.

EngineFire
Filed Jan 30, 201980,000 milesTX

2011 KIA SORENTO WAS PARKED IN THE ATTACHED GARAGE AT 7:30 PM. IT HAD A NEARLY FULL TANK OF GAS. NO PROBLEMS WERE NOTED. MY SON WENT CYCLING THE NEXT MORNING AT 5:30 AM AND RETURNED AT 7:30 AM. HE WENT INTO THE GARAGE TO TURN ON SPRINKLER SYSTEM. NOTHING OUT OF THE ORDINARY WAS NOTICED. AT APPROXIMATELY 7:45 AM HE STARTED TAKING A SHOWER. A FEW MINUTES LATER HE HEARD A LOUD POP. THEN A FEW MINUTES LATER ANOTHER LOUD POP. THEN A FEW SECONDS LATER THE LIGHTS WENT OUT. THEN HE HEARD A LOUD BANGING AT THE FRONT DOOR. A MAN WAS YELLING THAT THE GARAGE WAS ON FIRE. MY SON AND ANOTHER YOUNG MAN WHO WAS RENTING ONE OF THE BEDROOMS IN THE HOUSE ESCAPED WITHOUT INJURY. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE BUT THE CAR THE ATTACHED GARAGE WERE COMPLETELY DESTROYED. THE REST OF HOUSE SUFFERED EXTENSIVE SMOKE AND WATER DAMAGE. SEE ATTACHED PICTURE TAKEN AT 7:59 AM. GARAGE IS TOTALLY ENGULFED IN FLAMES. FIRE INVESTIGATORS DETERMINED THAT THE FIRE APPEARED TO BE CENTER AT THE FRONT OF THE 2011 KIA SORENTO. THE CAR WAS TOTALLY DESTROYED. INVESTIGATORS HIRED BY THE HOME INSURANCE COMPANY WERE NOT ABLE TO DETERMINE WHAT COMPONENT IN THE ENGINE COMPARTMENT FAILED AND CAUSED THE FIRE. NOT ENOUGH LEFT TO BE CERTAIN. KIA MOTORS USA HAS STONEWALLED US ALL THE WAY. THEY SENT PEOPLE TWICE TO MAKE SURE THERE WAS NOT SOMETHING ELSE IN THE GARAGE TO BLAME THE FIRE ON AND TO MAKE SURE THAT THE FIRE INVESTIGATORS MADE A DEFINITIVE DETERMINATION OF OF WHAT COMPONENT FAILED OR OTHERWISE HA

Service Brakes
Filed Jan 23, 2019136,000 milesTN

REAR RIGHT WHEEL SPEED SENSOR REPLACED AT 136,000. ASB, BRAKE AND TRACTION LIGHTS ALL ON. WAS DRIVING APPOX 45 MILES PER HOUR ON CITY STREET, NO REASON FOR LOGHTS TO SUDDENLY COME ON. OWNERS MANUAL INDICATED THAT BATTERY SHOULD BE CHECKED FOR LOW CHARGE, NEW BATTERY NOT INDICATED IN THIS SITUATION. HAD REPLACED BRAKES, PADS AND ROTATORS THREE MONTHS PREVIOUSLY. GOT THREE QOUTES AND KIA WAS $250 MORE THAT THE OTHER REPAIR OPTIONS AND THE INDEPENTENT COMPANIES INCLUDED PURCHASING THE SENSOR FROM KIA.

Electrical System
Filed Jan 20, 2019120,000 milesIL

WHEN DRIVING CAR JERKS AND ENGINE CUTS OUT LOSING ALL POWER AND MOBILITY. USUALLY COMES BACK ON WITHIN SECONDS. THIS HAPPENS WHEN DRIVING AT ANY RATE OF SPEED. A FEW TIMES I HAD TO PULL OVER TO THE SIDE OF THE ROAD WITH NO POWER AND RESTART THE CAR. WHEN LOSING ALL POWER I HAVE BEEN ON THE HIGHWAY DRIVING 55-60MPH. ALL POWER IS LOST AND WITH NO POWER STEERING I HAVE HAD TO GET THE CAR OFF THE ROAD OUT OF THE WAY OF TRAFFIC. THIS HAS HAPPENED ABOUT 6 TIMES. OFTEN SMELL SOMETHING BURNING OR MELTING. SMOKE FROM DASH A FEW TIMES. NO FIRES YET... ALSO PASSENGER SIDE HEAD LAMP CONTINUES TO GO OUT BECAUSE OF THE WIRES AND HARNESS MELTING.

Unknown or OtherFire
Filed Jan 17, 2019120,000 milesIN

I WAS GOING TO MY SISTER-IN-LAWS HOUSE TO PICK UP MY SON. WHILE GOING ABOUT 55MPH DOWN A RURAL ROAD I SEEN A FLASH ON THE ROAD THAT SEEMED TO COME FROM THE FRONT LEFT TIRE AND REALIZED MY KIA HAD CAUGHT FIRE. I PULLED TO THE SIDE OF THE ROAD AND IMMEDIATELY RAN TO THE NEAREST HOUSE FOR HELP. IT WAS ONLY A MATTER OF SECONDS AND MY WHOLE VEHICLE WAS ON FIRE.

Engine
Filed Jan 17, 2019190,000 milesTN

I AM HAVING ISSUES WITH ENGINE STALL OR WONT START THEN OIL IS GOING SOMEWHERE AND NO CLUE WHERE. I THOUGHT I HAD A GREAT VEHICLE WHEN I BOUGHT IT DIDNT KNOW THERE WAS ANY ISSUES WITH IT. BUT I AM AFRAID TO EVEN DRIVE IT THAT SOMETHING WOULD HAPPEN WHILE I AM OUT WITH THE GRANDBABY AN FAMILY.

Power Train
Filed Jan 16, 2019LA

TOOK MY CAR IN TO THE DEALERSHIP AND FOUND OUT I NEED TO PAY OVER 4K IN REPAIRS THE REPAIR LISTING CONSISTED OF INTERMEDIATE BEARINGS (WHICH LATER WAS TOLD THEY DIDN'T NEED TO BE REPAIRED AFTER I FUSSED ABOUT THE COST. HAD TO GET MY TRANSMISSION REPLACED AGAIN ALONG WITH 2 CV SHAFT FRONT SUSPENSIONS. WITH LABOR AND PARTS 4K. MY REBUILT TRANSMISSION WARRANTY WAS UP IN AUGUST 2018.

Power Train
Filed Jan 15, 2019LA

MY HORN STOPPED WORKING. MY TRANSMISSION WENT COMPLETELY OUT AND WAS REPAIRED A LITTLE AFTER A YEAR THE TRANSMISSION COMPLETELY WENT OUT AGAIN. THE VEHICLE ALSO STOPS ACCELERATING. THE SORRENTO SEEM LIKE A HAZARDOUS VEHICLE AND I CAN'T BELIEVE THERE ARE ABSOLUTELY NO RECALLS ON CERTAIN ISSUES. I HAVE READ OTHER ISSUES AND I'M SEEING I'M NOT THE ONLY ONE WITH THE SAME ISSUES.

Unknown or Other
Filed Jan 13, 2019GA

HORN STOPPED WORKING.

Suspension
Filed Jan 5, 201954,640 milesTX

LOUD NOISE COMING FROM RIGHT FRONT WHEEL WHILE VEHICLE DRIVING ON HIGHWAY AND ONCE VEHICLE IS IN PARK ON SIDE OF ROAD. NO INDUCATOR LIGHTS LIGHTS SHOW IN DASH.

Service Brakes
Filed Jan 1, 2019128,000 milesMA

MY REAR CALIPER HAS FAILED SHORTLY AFTER REPLACING ALL 4 ROTARS, AND BRAKE PADS. NOW I AM FACING A RATHER EXPENSIVE BILL THAT I CANNOT AFFORD ON A LIMITTED INCOME AS I AM DISABLED. I AM ALSO LUCKY THAT THIS MALFUNCTION DID NOT CAUSE ME TO CRASH THE VEHICLE. I NOTICED MY GAS MILEAGE HAD SIGNIFICANTLY GONE DOWN, AND THE REAR OR THE VEHICLE WAS DRAGGING, AND I ALSO HEARD WHAT SOUNDED LIKE SOMETHING DRAGGING ON THE GROUND UND ERDERNEATH THE VEHICLE. THAT'S WHEN I NOTICED A GROOVE BEING DUG INTO MY ROTAR BY THE BRAKE PADS LOCKED IN THE ON POSITION.

Unknown or Other
Filed Dec 29, 2018KY

THE DRIVER'S DOOR DOES NOT OPEN FROM THE OUTSIDE

Electrical System
Filed Dec 23, 2018112,543 milesVA

PASSENGER SIDE HEADLIGHT BULB WENT OUT. WENT TO REPLACE BULB AND THE CONNECTOR WAS MELTED

Service Brakes
Filed Dec 20, 2018170,000 milesFL

WHILE DIVING DOWN THE ROAD, THE REAR PASSENGER SIDE GEAR BOX SHATTERED.

Structure › Body
Filed Dec 17, 201863,000 milesAR

WENT TO GET IN VEHICLE AND DRIVER SIDE DOOR WON'T OPEN FROM OUTSIDE USING KEY FOB OR USING KEY ENTRY. I HAD TO CRAWL FROM PASSENGER SIDE TO ENTER VEHICLE. THIS IS A SAFTY HAZARD!

Exterior Lighting
Filed Dec 14, 2018200,000 milesTX

WIRING IS BAD FOR HEADLIGHTS, MELTED THE HEADLIGHT ASSEMBLY. REPLACED THAT AND THEN IT MELTED THE WIRES CONNECTED TO THE HEADLIGHTS.

Air Bags
Filed Dec 14, 2018120,000 milesFL

(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTERMITTENT. (6) GAS DOOR STICKS- MUST HIT RELEASE BUTTON DOZENS OF TIMES BEFORE IT OPENS. (7) TIRE PRESSURE GUAGES BROKEN.

Electrical System
Filed Dec 14, 201896,000 milesTN

LOW BEAM HEADLIGHT SOCKET KEEPS MELTING AFTER REPLACING. FIRE HAZARD

Electrical System
Filed Dec 13, 201851,350 milesGA

SINCE PURCHASE, ON THREE OCCASIONS DO REAR DOORORS LOCKED IN THE CLOSED POSITION. THE FRONT 2 DOORS AND THE REAR DOOR ON THE DRIVER'S SIDE. EACH FRONT DOOR WAS FIXED BY KIA WITH NO EXPENSE TO OWNER. THEY REFUSE TO REPAIR THIS REAR DOOR STATING IT WILL COST THE OWNER APX. $ 1,800. THIS IS A REAL DANGER SINCE PASSENGERS IN THE REAR SEATS CANNOT EXIT CAR IN AN EMERGENCY. DOOR CANNOT BE OPENED UNDER ANY CONDITIONS.

Unknown or Other
Filed Dec 12, 201887,000 milesIL

MY REAR DRIVER SIDE DOOR STOPPED OPENING FROM THE OUTSIDE A FEW MONTHS AGO - CHILD LOCK IS NOT ON. YESTERDAY, MY DRIVERS SIDE DOOR STOPPED OPENING. APPARENTLY THIS IS A MAJOR ISSUE WITH THE KIA SORENTO. WHAT WOULD I DO IF I WAS IN ACCIDENT AND CAN'T PHYSICALLY GET IN CAR TO GET MY CHILD OUT. THIS IS BEYOND DANGEROUS AND UNSAFE. A RECALL NEEDS TO HAPPEN IMMEDIATELY.

Engine1 injured
Filed Dec 10, 201815,000 milesFL

RECALL!!!WHEN ACCELERATING MORE THAN 60-80 MPH ON THE INTERSTATE, THE ECO SENSOR LIGHT POPS ON AND MY SUV JERKS BACK THEN PICKS UP SPEED CAUSING THE BACK OF MY HEAD TO HIT YOUR HEAD RESTRAINT. IT IS VERY SCARY!!!!

Air Bags
Filed Dec 4, 2018227,000 milesLA

AIR BAG LIGHT HAS BEEN ON FOR ABOUT A YEAR, DEALERSHIP DID NOT KNOW HOW TO FIX PROBLEM AND TOLD ME IT WAS A PART OF A RECALL ISSUE BUT WAS NEVER FIXED. LAST MONTH MY ENGINE LOCKED UP ON ME WHILE DRIVING ON HIGHWAY, UPON MY HUSBAND AND POLICE GETTING THERE TO ASSIST, I WAS INFORMED THAT THERE WAS NO OIL IN MY RESERVOIR, MY HUSBAND BOUGHT OIL ONLY TO RETURN AND NOTICE THAT DRAIN PLUG WAS NOT IN PLACE, ENGINE IS BURNT UP AND MY INSURANCE NEITHER DEALERSHIP WHERE TRUCK WAS SERVICED WANTS TO ASSIST ME WITH COST! I DON'T HAVE $7,752 FOR A NEW ENGINE!

Unknown or Other
Filed Dec 3, 2018MO

FRONT PASSENGER DOOR CANNOT BE OPENED FROM THE OUTSIDE IT CAN ONLY BE OPENED FROM INSIDE THE CAR

Exterior Lighting
Filed Nov 26, 2018150,000 milesAL

THE WIRING HARNESS FOR THE PASSANGER SIDE HEADLIGHT KEEPS MELTING. I HAVE REPLACED IT SEVERAL TIMES AND IT CONTINUES TO HAPPEN.

Structure › Body
Filed Nov 23, 2018WA

DRIVER SIDE DOOR HANDLE NO LONGER WORKS. THERE IS A PLASTIC PIECE ON THE ACTUATOR THAT BREAKS VERY EASILY. THIS COULD CAUSE DANGER TO PASSENGERS INSIDE THE CAR AS THE DOOR CANNOT BE OPENED FROM THE OUTSIDE.

Steering
Filed Nov 23, 2018110,000 milesNJ

THE WHEEL LOCKS WHILE DRIVING IN RAINY PUDDLES. I CAN NOT BAKE ANY TURNS DURING THIS LOCKING AND HAVE TO FORCE THE STEERING WHEEL OUT OF THE LOCK POSITION.

Exterior Lighting
Filed Nov 22, 20185 milesFL

WHEN THE LEFT BLINKER IS ACTIVATED, THE HEADLIGHTS, AND LIGHTING OF INTERIOR DRIVER PANEL), TURN OFF. THIS OCCURS WHEN IN MOTION OR STATIONARY. I HAVE TO TAP THE BLINKER ARM TO GET THE LIGHTS TO TURN BACK ON. THIS IS A MAJOR SAFETY CONCERN DRIVING DOWN DARK STREETS AT NIGHT. IN ESSENCE, I'M DRIVING "BLIND" AND IT CAUSES CONFUSION TO ONCOMING TRAFFIC.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Kia Sorento → · Every Sorento year → · How the figures are calculated →