Page 3 of 4 · complaints 101–150 of 176

2004 Kia Sedona complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 7, 200627,000 milesAZ

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE THE BRAKES MADE A GRINDING NOISE. THE DEALERSHIP REPLACED THE FRONT AND REAR BRAKES AND ROTORS HOWEVER THE PROBLEM STILL EXISTS. THE MANUFACTURER WAS ALERTED.

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Feb 28, 200613,000 milesFL

DT*: THE CONTACT STATED THE ELECTRICAL SYSTEM WAS CONTINUALLY BLOWING FUSES THAT OPERATE THE HEADLIGHTS. WHILE DRIVING AT NIGHT IT WAS DANGEROUS BECAUSE THERE WERE NO INDICATIONS THAT THE FUSE WOULD BLOW. THE BULBS IN THE HEADLIGHT WERE REPLACED NUMEROUS TIMES TO SEE IF THE BULBS WERE THE PROBLEM. THE BULBS WOULD PASS INSPECTION WHEN TAKING OUT OF THE CONTACT'S VEHICLE. THE DEALER CAN NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE.

Exterior Lighting › Headlights
Filed Feb 23, 2006MD

I HAVE HAD THIS VEHICLE SINCE FEBRUARY 2004. SINCE I PURCHASED IT, I HAVE HAD TO REPLACE THE HEADLIGHTS ABOUT EVERY THREE MONTHS. THEY DO NOT GO OUT AT THE SAME TIME. ONE GOES, THEN SEVERAL WEEKS LATER THE OTHER GOES. I HAVE TAKEN TO REPLACING THEM BOTH AT THE SAME TIME, SINCE I KNOW THEY WILL BOTH GO OUT WITHIN A FEW WEEKS OF EACH OTHER. *JB

Exterior Lighting › Headlights
Filed Feb 6, 200621,000 milesKS

AT LESS THAN 21K MILES A LOW BEAM HEADLIGHT BURNED OUT. WE DON'T USE THEM FOR DRL. THIS SEEMS ODD AND A FORUM ON KIA SORENTO'S SHOWS THE SAME CONCERN. AFTER BUYING NEW BULBS I FIND IT TAKES A PROFESSIONAL MECHANIC TO INSTALL THEM...THE DEALER CHARGES $18/BULB FOR LABOR ONLY. THIS SOUNDS LIKE A SCAM BY THE MANUFACTURER. THIS IS FOR A SORENTO WHICH YOUR DATABASE DOES NOT ALLOW FOR AN OPTION TO CHOOSE FROM. FOR MISFIRE PROBLEM I FILED BEFORE THIS I SELECTED SEDONA INSTEAD TO GET MY CLAIM THROUGH. 8JB

Engine and Engine Cooling › Engine
Filed Feb 6, 200610,000 milesKS

CHECK ENGINE LIGHT ON. ENGINE WAS KNOCKING. CALLED THE DEALER 3 TIMES AND EACH TIME THEY TRIED TO TELL ME IT WAS MY GAS CAP NOT LOCKED ON PROPERLY. WHEN I FINALLY BROUGHT IT IN THEY HAD TO DO AN ENTIRE TUNE UP BECAUSE A PLUG WAS MISFIRING. *JB

Air Bags2 killed
Filed Jan 31, 2006GA

I WAS JUST NOTIFIED BY STATE FARM INSURANCE THAT THE AIR BAGS ON THE KIA SORENTO ARE NOT WORKING PROPERLY. THIS HAS CAUSED THEM TO REMOVE THE SAFETY DISCOUNT FROM THE VEHICLE. IF THE AIR BAGS ARE NOT WORKING IN ACCIDENTS THEN I FEEL THAT THEY NEED TO BE FIXED OR REPLACED SO PEOPLE WILL NOT DIE DUE TO THE FAILURE OF AIR BAGS. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 24, 2006FL

THE REAR OF THE VEHICLE BEGAN TO PRODUCE A HUMMING NOISE AND IT GRADUALLY GOT LOUDER UNTIL THE PASSENGER SIDE REAR BRAKE ASSEMBLY AND TIRE CAME OUT OF THE 2004 KIA SEDONA. *AK

Seat BeltsCrashFire1 injured
Filed Jan 12, 200635,000 milesPA

DT: THE CONTACT STATED WHILE DRIVING AT 3 TO 5 MPH THE CONTACT'S VEHICLE WAS HIT ON N THE SIDE BY ANOTHER VEHICLE PULLING FROM A DRIVEWAY. THE DRIVER AND PASSENGER SEAT BELTS FAILED TO LOCK WHEN THE IMPACT OCCURRED. THE CONTACT SUSTAINED INJURIES TO THE NOSE, REQUIRING SURGERY. THE VEHICLE WAS TOWED TO THE LOCAL DEALER. TODAY, THE DEALER PLACED THE VEHICLE IN AN ACCIDENT SIMULATOR IN ORDER TO TEST THE SEAT BELTS. THE RESULTS SHOWED THE SEAT BELTS WERE WORKING PROPERLY AND DID NOT LOCK BECAUSE OF THE SPEED AT THE TIME OF THE ACCIDENT. THE DEALER DETERMINED THE SEAT BELTS SHOULD HAVE LOCKED AT A SPEED OF 25 MPH. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 3, 2006OR

BEFORE 10,000 MILES, THE FRONT WOULD VIBRATE WHEN BRAKING FROM HIGHWAY SPEEDS OR GOING DOWN STEEP HILLS. I HAD THE ROTORS TURNED BECAUSE THEY WERE WARPED. WITHIN 3 MONTHS, THE SAME THING HAPPENED AGAIN. THE ROTORS WERE WARPED AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE ROTORS. WITHIN 3 MONTHS IT DID IT AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE ROTORS AGAIN. I ALSO REPLACED THE BRAKES OUT OF MY POCKET. IT HAS BEEN ANOTHER 3 MONTHS AND IT IS STARTING AGAIN. AT A ROUTINE OIL CHANGE AND BRAKE INSPECTION, FIRESTONE SAYS THE ROTORS ARE WARPED AND MY BRAKE PADS ARE DOWN TO 25%. THE VEHICLE IS ONLY 2 YEARS OLD AND HAS LESS THAN 30,000 MILES ON IT. I HAVE HAD 3 DIFFERENT SETS OF ROTORS PUT ON THIS VEHICLE. *JB

Parking Brake
Filed Dec 28, 2005200,250 milesFL

NONE. *NM

Exterior Lighting
Filed Dec 7, 20053,000 milesCA

ON MULTI OCCASIONS REAR BRAKE OR DIRECTIONAL LIGHTS FAIL. THIS STARTED WITH 3000 MILES AND STILL IS ORRURRING WITH LESS THAN 10, 000 MILES ON THE CAR. *NM

Wheels
Filed Nov 15, 20058,487 milesPA

KIA SEDONA REAR OUTER BEARINGS AND/OR HUB ASSEMBLY NEEDING REPLACED. *TS WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP, SHE INFORMED THE REPRESENTATIVE THE LEFT REAR SEAT WOULD NOT COME OUT AND THE AIR BAG LIGHT WAS ON. WHEN THE CONSUMER WENT TO PICK UP THE VAN AND AFTER GOING OVER THE PAPERWORK, SHE NOTICED ONLY THE AIR BAG LIGHT WAS FIXED AND EVERYTHING ELSE THE PARTS WERE ON ORDER. AFTER GETTING ANOTHER APPOINTMENT, THE CONSUMER THEN TOLD THE DEALER SHE WAS EXPERIENCING A PULSATION WHEN IN THE BRAKES. THE DEALER TOLD THE CONSUMER THE BRAKES WERE NOT A PART OF THE WARRANTY, HOWEVER THEY WOULD TAKE THE RESPONSIBILITY FOR THE ROTORS, BUT THE CONSUMER WOULD HAVE TO PAY FOR THE BRAKE PADS. THE CONSUMER STATED THE PULSATION PROBLEM HAD NEVER BEEN FIXED. THE CONSUMER WAS TOLD NOW THE REAR BRAKES WERE PULSATING. *JB

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed Nov 2, 200515,950 milesGA

AN OBJECT STRUCK THE PASSENGER SIDE REAR AXLE BETWEEN THE SPRING AND TIRE CAUSING THE EMERGENCY BRAKE CABLE TO SET THE BRAKE ON THE RIGHT REAR WHEEL WHILE I WAS TRAVELING AT 65 MPH ON AN INTERSTATE HIGHWAY. AN EMERGENCY STOP WAS REQUIRED TO MAINTAIN CONTROL. IN ORDER TO SAFELY DRIVE THE VEHICLE, THE CABLE HAD TO BE FORCED BACK TO ITS ORIGINAL POSITION TO FREE THE BRAKE. *JB

Suspension › Front › Wheel Bearing
Filed Oct 24, 200524,000 milesIN

DT: THE CONTACT STATED THAT WHILE DRIVING THE LEFT REAR PASSENGER WHEEL CAME LOOSE FROM THE VEHICLE WITH THE TIRE AS WELL AS THE LUGS NUTS STILL INTACT. THE CONTACT WAS ABLE TO COAST INTO A GAS STATION BEFORE THE WHEEL CAME COMPLETELY OFF. BEFORE THIS INCIDENT RECALL 05V232000 REPAIRS WERE PERFORMED ON REAR WHEEL BEARINGS FOR WATER BY A LOCAL KIA DEALERSHIP. THE DEALERSHIP INSPECTED THE INSIDE WHEEL BEARINGS . THE VEHICLE WAS TOWED BACK TO THE KIA DEALERSHIP. THE DEALER COULD NOT DETERMINE WHY THIS OCCURRED, AND COULD NOT FIND ANY MOISTURE WITHIN THE BEARINGS. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIRS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 18, 2005CA

DT: THE CONTACT OWNS A 2004 KIA SEDONA. WHEN APPLYING THE BRAKES THE WHOLE FRONT END VIBRATED. DID NOT HEAR NOISES WHEN APPLYING THE BRAKES. SHE NOTICED THIS AROUND TWO MONTHS AGO. THE CONSUMER MOTHER-IN -LAW ALSO HAD A 2005 KIA SEDONA AND SHE EXPERIENCED THE SAME PROBLEM. THE CONSUMER TOOK CAR TO A DEALER, AND THEY TOLD HER THAT IT WAS NOT THE BRAKES. THEY WERE NOT SURE WHAT IT WAS. THE CONSUMER SAID THIS HAPPENS AT ANY SPEED.*AK *JB

Vehicle Speed ControlCrash1 injured
Filed Oct 12, 200524,717 milesNJ

DRIVING VEHICLE AS NORMAL ON RTE 1 NORTH. ATTEMPTED TO SLOW VEHICLE TO STOP AT AMBER COLORED LIGHT BEFORE INTERSECTION WITH E. GRAND AVE,VEHICLE TRAVELING OVER 5 MPH BUT UNDER 10 MPH AT THIS TIME, APPLIED BRAKES, VEHICLE DID NOT SLOW DOWN. PUMPED BRAKES AND PUSHED BRAKE PEDAL TO FLOOR OF VEHICLE TO NO AVAIL, VEHICLE STILL MOVING , MAINTAINING SPEED,AND ABOUT TO TRAVEL THROUGH RED LIGHT AT INTERSECTION, ALSO APPLIED EMERGENCY BRAKE, VEHICLE DID NOT STOP, VEHICLE PROCEEDED THROUGH RED LIGHT AND COLLIDED WITH ANOTHER VEHICLE TRAVELING EAST BOUND ON E.GRAND AVENUE, AFTER COLLISION TURNED OFF VEHICLE, VEHICLE RESTARTED, TESTED BRAKES ON SIDE OF ROAD, BRAKES WERE APPLIED BUT DID NOT FUNCTION NORMALLY, WHEN BRAKES WERE APPLIED THEY HESITATED AND YOU COULD STILL PUSH PEDAL TO FLOOR WITHOUT STOPPING VEHICLE. TURNED OFF CAR AGAIN AND RESTARTED FOR LATER TESTING BY POLICE OFFICER. LATER TESTING SHOWED BRAKES "APPEARED" TO FUNCTION NORMALLY. CAR WAS DRIVEN TO DEALER FOR FURTHER TESTING, OBSERVING BRAKES JERKING AND HESITATING. CAR HAD NOT DEMONSTRATED THIS BEHAVIOR PRIOR TO INCIDENT. MECHANIC CALLED IN SPECIALIST, AS PER MANUFACTURER, TO MAKE ASSESSMENT OF BRAKES. RECALL NOTICE RECEIVED FOR DEFECTIVE THROTTLE, PRODUCING SAME EFFECT AS DEMONSTRATED AT INCIDENT. INFORMED MECHANIC OF RECALL NOTICE UPON RECEIPT,RECALL REPAIRED AS PER DEALER MECHANIC. CAR HAS NOT PRODUCED SAME EFFECT SINCE. *NM

Wheels
Filed Oct 4, 2005OR

WE TOOK OR 2004 SEDONDA EX. TO WESTON PONTIAC FOR A RECALL ON THE THROTTLE CABLE, MY WIFE ALSO SHOWED THEM THE LETTER FOR THE RECALL ON THE ALLOY WHEELS ASKED FOR THEM TO CHECK REAR BEARINGS FOR MOISTURE IN FEAR OF A CRASH. AFTER 3 HRS SHE WAS SENT HOME SAID IT WAS GOOD AND THEY WOULD ORDER PARTS. SOMETHING DIDN'T SEEM RIGHT SO I HAD HER TAKE IT TO BE CHECKED BY OTHER TECH. HIS FINDINGS WAS MOISTURE AND WAS CORRODED WITH RUST. LATER WHEN I WAS TALKING TO KIA'S CAC THEY GOT WESTON PONTIAC ON THE PHONE THE SHOP SAID THEY NEVER HAD TIME TO CHECK REAR BEARINGS WE WERE LUCKY THAT NO ONE WAS INJURED OR DEATHS WE HAVE GOTTEN A RUN AROUND FROM THEM LIES AND ONLY FIXING 1/2 THE PROBLEM. SAYING OUR PARTS ARE IN AND THEY DID NOT EVEN HAVE THEM JUST THAT KIA HAS CALLED AND WANTED TO GET THEM OFF THEIR BACKS. WE WERE ALSO TOLD TO KEEP CHECKING FOR MOISTURE IN THE BEARINGS AND JUST BRING IT WHEN WE DO. ITS LIKE SAYING DRIVE WITH YOUR EYES CLOSED YOU NEVER KNOW WHEN YOU MAY CRASH, AS THE RECALL SAYS I DON'T LIKE THAT ODDS WITH MY WIFE & GRANDCHILDREN LIVES AT HAND. KIA( KARRIE) IS WHO I SPOKE TO & GAVE ME THIS # K1016279 TO REFER TO MY COMPLAINT SAID WELL YOUR VAN IS FIXED AND NO ONE GOT HURT I DON'T SEE WHAT YOUR PROBLEM IS. THE LIE TO MY WIFE SAYING OR VAN WAS OK WHEN NEVER CHECK AND WAS NOT THE RISK THEY PUT MY LOVED ONES IN WITH NO CONCERN FOR THEIR LIVES AND THAT THEY NEVER FIXED IT THEY PUT A BANDAID ON IT JUST TO GET US AND THIS RECALL OFF THEM. I KNOW THE RECALL WAS NOT ON THE RENTA

Suspension › Front › Wheel Bearing
Filed Oct 4, 2005NC

DT: THE CALLER RECEIVED RECALL LETTER CONCERNING OUTER REAR WHEEL BEARING IN JUNE AND HAS NOT BEEN ABLE TO GET WORK DONE. THE CALLER HAS NOT EXPERIENCED ANY PROBLEMS YET. DEALER SAID THE PARTS WERE ON BACK ORDER. MANUFACTURER SAID THEY WOULD CALL THE DEALER AND FIND OUT WHY THE CALLER COULD NOT GET PARTS. THEY WERE TOLD THE CALLER WAS ON TOP OF LIST WHEN PARTS COME IN. CALLER WAS CONCERNED ABOUT THE SAFETY ISSUE OF THE WHEEL BEARING WENT OUT. THE CALLER SAID THE RECALL LETTER STATED THAT THE PROBLEM COULD LEAD TO A CRASH IF IT WAS NOT REPAIRED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 28, 20057,174 milesMA

DT: THE CONTACT COMPLAINED ABOUT BRAKE PROBLEM FOUR MONTHS AFTER SHE BOUGHT THE CAR. THE CAR STARTED TO SHIMMY. AFTER SHE HAD THE CAR TEN MONTHS WITH 7,174 MILES ON IT SHE TOOK THE CAR TO THE DEALER, AND THE DEALER CHANGED THE ROTORS AND THEN THE DRUMS. ABOUT TWO MONTH LATER WHEN THE CAR HAD 8,317 MILES ON IT THE VEHICLE STARTED DOING IT AGAIN. THE DEALER TOLD THE CONTACT THEY COULD NOT FIX IT UNDER WARRANTY BECAUSE THIS WAS NOT A SAFETY ISSUE. SHE BOUGHT THE CAR BRAND NEW IN MAY-2004. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 23, 2005NV

DT: THE CONTACT OWNS A 2004 KIA SEDONA MINI VAN. THE CONTACT STATED THEIR RECALL 03V158000 CONCERNING ABS BRAKES WAS ISSUED IN 2003 FOR THE 2003 KIA SEDONA. THIS VEHICLE WAS HAVING THE SAME PROBLEM AS STATED IN THE RECALL. HOWEVER THE MANUFACTURER WILL NOT INCLUDE 2004 IN THE RECALL. FRONT ENDS SHIMMIED WHILE BRAKING. SHE WAS CONCERNED BECAUSE THE RECALL STATED THAT THIS COULD CAUSE EXTENDED STOPPING DISTANCES AND RESULT IN A CRASH. KIA HAS TURNED THE ROTORS AND PADS FOUR TIMES. WHILE MAKING A HARD STOP WHEN COMING OFF OF A FREEWAY THE FRONT END, STEERING WHEEL, AND THE ENTIRE VEHICLE SHOOK AND SHIMMIED. THE CONTACT HAD THIS PROBLEM SINCE THE PURCHASE OF THE VEHICLE ON MARCH 14, 2004. THE DEALERSHIP AND MANUFACTURER WERE NOT WILLING TO REPAIR THE VEHICLE RIGHT NOW UNDER THE RECALL. SHE WAS IN TOUCH WITH ARBITRATION, AND WITH CONSUMER AFFAIRS TO POSSIBLY APPLY THE LEMON LAW FOR THIS VEHICLE. SHE HAS A LETTER THAT WAS WRITTEN FROM KIA GENERAL SALES MANAGER, WHERE SHE TAKES VEHICLE IN FOR SERVICE. THE LETTER STATED: THAT 2003 RECALL CAME FROM KIA MOTOR CORPORATION NOT FROM DEALERSHIP. THEREFORE, SHE MIGHT QUALIFY FOR THE LEMON LAW. ALSO, TOLD HER TO PURSUE THE PROBLEM THAT WAY. THE CONTACT HAS COPIES OF THE LETTERS AVAILABLE FROM THE AGENCIES THAT SHE CORRESPONDED WITH. THE CONSUMER ALSO HEARD A TICKING NOISE COMING FROM THE ENGINE *AK *NM

Vehicle Speed Control › Cables
Filed Sep 20, 2005MD

I HAVE RECEIVED A SAFETY RECALL NOTICE FROM KIA MOTORS AMERICA, INC DATED AUGUST 29, 2005, NOTIFYING ME THAT MY 2004 KIA SEDONA REQUIRES IMMEDIATE SERVICE AT NO COST TO MODIFY A PROTECTIVE SLEEVE AROUND THE THROTTLE CABLE. I HAVE CONTACTED NATIONWIDE KIA, THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (SEE CONTACT INFORMATION BELOW), WITHOUT A RESPONSE TO DATE. NATIONWIDE KIA 1600 YORK RD TIMONIUM, MD 21093 PH: (410) 561-9000 FX: (410) 561-1967 . *NM

Wheels
Filed Sep 16, 2005NY

DT: CONSUMER RECEIVED A RECALL LETTER ON 6-13-2005 FROM KIA MOTORS AMERICA. THE MANUFACTURER HAS BEEN CONTACTED. THEY STATED THAT NOT ENOUGH PARTS WERE AVAILABLE TO REPAIR THE PROBLEM IN ALL AFFECTED VEHICLES. TO DATE THIS PROBLEM HAS NOT BEEN REPAIRED IN THE CONSUMER'S VEHICLE. THE DEALER INSPECTED THE VEHICLE AND STATED IT WAS SAFE FOR USE. THE DEALER RECOMMENDED REPLACEMENT OF THE OUTER WHEEL BEARING WHEN PARTS WERE AVAILABLE. *AK *JB

Wheels
Filed Sep 12, 20056,000 milesWV

DT: THE CONSUMER RECEIVED RECALL LETTER CONCERNING WHEELS ON JUNE 13, 2005 FOR THE KIA SEDONA. THE CONSUMER TOOK THE VEHICLE TO DEALER ONCE FOR RECALL REPAIRS IN JULY 2005 AND SPOKE WITH DEALER TWICE . THEY SAID THE PARTS WERE ON BACK ORDER. THE CONSUMER CONTACTED THE MANUFACTURER ONCE AND THEY INDICATED THE SAME THING. THE CONSUMER IS STILL WAITING FOR THE PARTS TO COME IN. THE DEALER DID INSPECT THE VEHICLE WHEN IT WAS AT THE DEALER. *AK *NM

Wheels
Filed Sep 8, 2005KY

SAFETY RECALL NOTICE MAILED IN JUNE, 2005. THEY WILL NOT FIX THE PROBLEM UNLESS YOUR VEHICLE IS MAKING A NOISE. *JB

Wheels
Filed Sep 7, 2005IN

DT: CONSUMER RECEIVED A RECALL NOTICE CONCERNING THE ALLOY WHEELS ON 06-13-05. HE TRIED TO GET THE RECALL FIXED, ON 9-7-05 HE TALKED TO A LOCAL KIA DEALER IN CLARKSVILLE, INDIANA; WHO TOLD HIM THAT THE PARTS WERE STILL ON BACKORDER AND THAT IT COULD TAKE ANYWHERE FROM NOW TO NEXT YEAR FOR THE PARTS TO COME IN. *AK *MR

Wheels
Filed Sep 7, 200521,000 milesIL

DT: 2004 KIA SEDONA. NHTSA RECALL 05V232000 CONCERNING REAR WHEEL BEARING WAS ISSUED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND PARTS WERE ORDERED FOR THE VEHICLE ON JULY 7, 2005. THE CONSUMER WAS STILL WAITING ON THESE PARTS TO BECOME AVAILABLE. THE CONSUMER CONTACTED THE DEALERSHIP AT LEAST THREE TIMES AND ALL THREE TIMES THEY COULD NOT TELL THE CONSUMER WHEN THE PARTS WOULD BE IN. *AK *MR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 30, 200514,480 milesMA

DT: IN JUNE 2005 THE BRAKES MADE A HUMMING NOISE FOR ABOUT THREE MONTHS. THEY HAVE NOT CAUSED ANY PROBLEMS WITH STOPPING OR ANY SAFETY HAZARD PROBLEMS AT THIS TIME, BUT THE OWNER WAS UPSET BECAUSE THE CAR WAS IN THE REPAIR SHOP FIVE TIMES SINCE JUNE. THE DEALERSHIP SAID THE PROBLEM COULD BE CAUSED BY DIRTY BRAKES. BUT AFTER CLEANING THE BRAKES THE NOISE WAS STILL THERE. THE DEALERSHIP DID NOT KNOW WHY THE BRAKES WERE MAKING NOISE. A REPRESENTATIVE FROM KIA WHO DROVE THE CAR AND HEARD THE NOISE. HE SAID IT WAS CAUSED BY DIRTY BRAKES. KIA WILL NOT DO ANYTHING FURTHER THAN REPLACE THE BRAKES AGAIN.*AK

Wheels
Filed Aug 26, 2005OH

DT: THE CONSUMER RECEIVED A RECALL LETTER, 05V232000, ON JUNE 10, 2005. THE LOCAL DEALERSHIP WAS CALLED TO ARRANGE THE RECALL REPAIR; THE CONSUMER WAS TOLD THE PARTS WERE NOT AVAILABLE. A WEEK LATER, THE CONSUMER CALLED AND WAS TOLD TO BRING THE VEHICLE IN. THE VEHICLE WAS INSPECTED, BUT THE PARTS WERE STILL NOT AVAILABLE. AT THIS TIME, THE CONSUMER WAS TOLD NOT TO DRIVE LONG DISTANCES. THE CONSUMER HAS CALLED MULTIPLE DEALERSHIPS AND THE MANUFACTURER TO LOCATE THE PART. THE CONSUMER IS GOING TO GO ON A TRIP, APPROXIMATELY 2,500 MILES, AND KIA CORPORATE TOLD HIM TO GO AHEAD AND DRIVE THE VEHICLE. *JB

Suspension › Front › Wheel Bearing
Filed Aug 23, 20055,200 milesGA

DT: THE CALLER RECEIVED A RECALL LETTER BUT CAN'T GET REPAIR WORK DONE. DEALER SAID THEY DID HAVE THE PARTS TO FIX IT. THROTTLE CABLE AND WHEEL BARINGS FAIKED. DEALER SAID PARTS WERE ON BACK ORDER. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK

Wheels › Hub
Filed Aug 22, 200533,000 milesCA

DT: CONTACT STATES THERE IS A RECALL ON THE REAR HUB CAPS ON 2004 KIA SEDONA. THE PARTS HAVE BEEN ON BACK ORDER SINCE JUNE 2005. THE CONSUMER HAS CONTACTED THE MANUFACTURER, AND THEY DID CONFIRM THAT THE PARTS WERE ON BACK ORDER. THE CONSUMER HAS CONTACTED SERVICE DEALER AND OTHER DEALERSHIPS IN THE AREA, BUT NO ONE HAS THE PARTS AVAILABLE. *AK

Unknown or Other
Filed Aug 19, 2005PA

DT: THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL ON JUNE 15, 2005. THERE WAS NO RECALL NUMBER ON THE LETTER. THE CONSUMER HAS CONTACTED THE DEALER AND THEY DO NOT HAVE THE PARTS. IT HAS BEEN A MONTH SINCE THE CONSUMER RECEIVED THE LETTER. THE CONSUMER CONTACTED THE MANUFACTURER AND THE PARTS WERE BACK ORDERED. *JB *SC

Equipment › Appliance › Air Conditioner
Filed Aug 18, 20059,500 milesFL

AC HAS MUSTY ODOR WHEN USED. I CAN SMELL EXHAUST GASES FROM OTHER VEHICLES EVEN ON REC AIR. *JB

Wheels
Filed Aug 16, 20053,600 milesRI

DT: CONTACT STATED RECEIVED A RECALL FROM KIA ON 06/13/2005 CONCERNING HUB CAPS. TOOK VEHICLE TO DEALER FOR RECALL REPAIRS ON 8-8-05 AND THEY HAD NO PARTS TO FIX IT. HE RECEIVED THE RECALL LETTER ON 6-13-05. THE DEALER AND MANUFACTURER TOLD HIM TO CONTACT SOMEONE IN KOREA TO GET THE PARTS IN.*AK THE CONSUMER STATED THE RECALL HAS SINCE BEEN TAKEN CARE OF. 11/15/05. *JB

Wheels › Hub
Filed Aug 16, 2005RI

DT: THE CONSUME R RECEIVED A RECALL NOTICE BACK IN JUNE FROM KIA, TOOK THE VEHICLE TO THE DEALER ON JUNE 23, 2005 FOR THE REAR HUB. THEY INSPECTED THE VEHICLE BUT DID NOT HAVE THE PART. CONTACTED THE MANUFACTURER , AND THEY SAID EVERYONE WAS WAITING FOR PART. *AK

Wheels
Filed Aug 16, 2005OR

DT: RECEIVED RECALL FOR THE KIA SEDONA ON JUNE 13, 2005 FOR THE WHEEL BEARINGS, TOOK THE VEHICLE TO THE DEALER FOR AN OIL CHANGE BUT THEY DID NOT HAVE THE PART. CONTACTED THE MANUFACTURER AND THEY HAVE NOT RETURNED THE PHONE CALL. *AK THE CONSUMER STATED THE RECALL HAS BEEN FIXED. *JB

Wheels
Filed Aug 12, 20054,700 milesNY

DT: CONTACT RECEIVED A RECALL LETTER AROUND 6-15-05 CONCERNING ALLOY WHEELS. THE CONSUMER CALLED THE DEALER, AND THEY TOLD HER THE BEST THEY COULD DO WAS PUT HER ON A WAITING LIST. THEY COULD NOT TELL HER A SPECIFIC TIME WHEN SHE MIGHT BE CALLED BACK. THERE WERE MORE THAN 30 PEOPLE AT DEALER WITH SIMILAR PROBLEMS. . SHE CONTACTED THE DEALER THE VERY SAME DAY SHE RECEIVED THE LETTER. THE LAST TIME SHE CALLED,(ON JULY 12,05, SHE TOLD THEM TO PUT HER ON THE LIST. THEY DID RECOMMEND ANOTHER KIA DEALER FURTHER AWAY. SHE DID NOT WANT TO GO FURTHER AWAY DUE TO THE SAFETY ISSUE INVOLVED.*AK *JB

Service Brakes, Hydraulic
Filed Aug 12, 20051,447 milesKY

HAD ENGINE AND TRANS PROBLEMS AT 1200 MI. FOUND METAL IN ENGINE AND COULD NOT EXPLAIN WHY. HAVE HAD RECURRING PROBLEMS WITH BRAKES/ROTORS IN WHICH HAVE HAD ROTORS REPLACED AND NEW PADS AS WELL. HAS HAD VIBRATION IN ENGINE ON OTHER OCCASIONS IN WHICH FOUND CRACK IN SPARK PLUG. INTERIOR LIGHTS WOULD NOT WORK. MY VAN WOULD NOT START ONE DAY AND HAD TO HAVE IT TOWED TO KIA IN LEX AND THEY HAD IT FOR SEVERAL DAYS AND WAS NEVER GIVEN A REASONABLE ANSWER TO WHAT IT WAS THAT CAUSED IT TO NOT START. THE DEALERSHIP HAS BEEN FRIENDLY AND HELPFUL, HOWEVER TO MANY OCCURRENCES FOR ANY NEW VEHICLE SO PLAN TO START LITIGATION TO DECLARE IT A LEMON! *NM

Wheels
Filed Aug 12, 2005IL

REAR HUB CAP RECALL COULD NOT BE PERFORMED ON THE KIA SEDONA DUE TO LACK OF PARTS.*MR *JB

Wheels › Hub
Filed Aug 10, 200518,000 milesNY

DT: CONTACT STATES RECEIVED A RECALL LETTER DATED 6-13 05 FRO KIA. ON 6-28-05 TOOK VEHICLE TO DEALER FOR INSPECTION . THEY SAID THEY WOULD NEED TO ORDER THE PARTS. HE KEPT CALLING EACH WEEK, AND THEY TOLD HIM THEYE WERE STILL WAITING FOR THE PARTS. WHEN THE CONSUMER CALLED THE 800 CUSTOMER SERVICE NUMBER FOR KIA THEY TELL HIM THE PARTS WERE ON BACKORDER FROM KOREA. ON 8-10-05 THEY TOLD HIM TO TAKE VEHICLE BACK TO THE DEALER, HAVE THEM LOOK AT IT, AND IF THEY FEEL THAT VEHICLE WAS UNSAFE THEY WILL GOVE HIM A RENTAL/LOANER CAR TO DRIVE.*AK

Engine and Engine Cooling › Engine
Filed Aug 5, 20052,308 milesNC

DT: THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MARCH 30, 2004. AFTER THE ENGINE STALLED THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE THEN SPUTTERED AND LOST POWER BUT SLOWLY REGAINED IT. TOOK VEHICLE TO DEALER FOR THIS PROBLEM AT LEAST 6 TIMES. KIA SAYS THAT A CYLINDERS IS MISFIRING , PLUGGING WIRES ARE CROSS FIRING. THE DATES OF FAILURE ARE APRIL 13, 2004, AUGUST 13, 2004, OCTOBER 19, 2004 AND MARCH 11, 2005, MAY 12, 2005 AND FINALLY JUNE 21, 2005. THE CONSUMER STATED THAT HIS FAMILIES LIVES HAVE BEEN IN DANGER THREE TIMES. *AK *NM

Wheels › Hub
Filed Aug 3, 200515,000 milesNY

DT: RECEIVED RECALL LETTER FROM KIA ON JUNE 13, 2005 FOR THE HUB ASSEMBLEY. CONTACTED THE DEALER, THEY DO NOT HAVE THE PARTS. CONTACTED THE MANUFACTURER THEY WERE SHORT ON PARTS. *AK

Wheels › Hub
Filed Aug 3, 2005NC

DT: THE CONTACT OWNS A 2004 KIA SEDONA. HE RECEIVED NHTSA RECALL 05V232000 ON JUNE 13, 2005. CONTACT WASU NABLE TO GET THE REPAIR WORK DONE. WHEN CONTACT TOOK VEHICLE TO DEALER TO GET TIRES ROTATED WAS TOLD BY DEALER THAT HUB ASSEMBLY WAS FIXE, BUT THEY DID NOT REPLACE THE RECALL PART. CONTACT COMPLAINED THAT DEALER DID NOT NOTIFY HIM THAT THEY DID NOT COMPLETE THE RECALL. *AK

Wheels
Filed Aug 3, 2005NY

DT: THE CONTACT OWNED A 2004 KIA SEDONA. THE CONTACT RECEIVED A RECALL 05V232000 IN JUNE OF 2005. IN AUGUST 2005 NOW AUGUST CONSUMER WAS IS STILL UNABLE TO GET RECALL REPAIRS DONE. CONTACTED THE MANUFACTURER AND DEALERSHIP, AND THEY TOLD HER THAT SHE HAD TO WAIT. CONSUMER DID NOT WANT TO WAIT SINCE THIS WAS A SAFETY DEFECT. THE DEALERSHIP WOULD NOT EVEN INSPECT THE VEHICLE, PARTS WERE UNAVAILABLE. *AK

Wheels
Filed Jul 25, 2005MI

DT: THE CONSUMER OWNS A 2004 KIA SEDONA. HE STATED HE RECEIVED A RECALL LETTER ON JUNE 13, 2005 AND SINCE THEN HE HAS BEEN UNABLE TO GET HIS VEHICLE REPAIRED. THE DEALERSHIP KEEPS TELLING HIM THEY DO NOT HAVE THE PARTS AVAILABLE HE DID SPEAK WITH THE MANUFACTURER AND THEY JUST TELL HIM TO GO TO ANOTHER DEALERSHIP TO GET THE REPAIR WORK DONE. HE DOES NOT FEEL SAFE DRIVING THIS VEHICLE BECAUSE HE CAN'T GET THIS DONE. THE RECALL WAS ON THE ALLOY WHEELS, MOISTURE COULD ACCUMULATE AROUND THE REAR HUBCAPS.*JB

Wheels › Hub
Filed Jul 22, 2005WV

DT: THE CALLER RECEIVED A RECALL NOTICE AND CAN'T GET THE WORK DONE. THE CALLER HAD THREE DIFFERENT APPOINTMENTS TO GET IT FIXED, AND ALL THREE TIMES THEY TOLD HER THAT THEY DID NOT HAVE THE PARTS. THE DEALER AND THE MANUFACTURER HAVE TOLD HER THAT THEY COULD NOT GET THE PARTS. *AK AS OF 08/02/05 THE PARTS HAD NOT COME IN. *SC

Wheels › Hub
Filed Jul 22, 2005MD

DT: CALLER HAS RECALL THAT CAN'T GET FIXED BECAUSE DEALER HAS PARTS ON BACK ORDER. RECALL NUMBER IS NOT AVAILABLE. DEALER INSISTS THEY CAN'T FIX THE PROBLEM NOW BECAUSE THEY DON'T HAVE THE PARTS ON HAND. MANUFACTURER ALSO SAID THE PARTS WERE ON BACK ORDER. *AK

Electrical SystemFire
Filed Jul 20, 200515,000 milesKY

AFTER PARKING VAN AFTER A SHORT TRIP OF APPROXIMATELY 2 TENTHS OF A MILE THE VAN WAS TURNED OFF AND THE KEY WAS OUT OF THE IGNITION AND DOORS WERE LOCKED, FOUR HOURES LATER SOMEONE NOTICED SMOKE COMING FROM THE VAN. WHEN THE DRIVERS SIDE DOOR WAS OPENED FLAMES SHOT OUT OF THE VAN. AFTER A FIRE EXTINGUISHER WAS USED TO EXTINGUISH THE FIRE, IT WAS NOTICED BE ME THAT THE MAIN WIRING HARNESS GOING TO THE FUSE PANEL AS WELL AS THE FUSE PANEL WAS MELTED AND SMOLDERING. I ALSO NOTICED THAT THE RADIO WAS PLAYING AND THE DASH LIGHTS WERE FLASHING AND THE DOOR BUZZER WAS BUZZING, ALL WITHOUT THE BEING IN THE IGNITION. I THEN PROCEEDED TO UNHOOK THE POSITIVE BATTERY CABLE TO KILL POWER TO THE VAN. KIA MOTERS CAME AND GOT THE VAN AND TOOK IT TO A LOCAL DEALER. UPON INSPECTION BY THE DEALERSHIP THEY AND KIA MOTORS CONCLUDED THAT IT WAS NOT AN WARRENTY ISSUE. IT WAS OBVIOUS THAT THIS WAS A WIRING FIRE AND WAS NOT CAUSED BY ANY FREAK ACT OF NATURE OR NEGLEGIENCE OF ME THE OWNER. KIA SAYS THAT IT IS NOT A MANUFACTURER DEFECT. KIA SAID TO TAKE PICTURES AND MAIL THEM TO THEM AND TURN IN A CLAIM TO MY INSURANCE COMPANY. WE HAVE READ OF NUMEROUS FIRES JUST LIKE THE ONE THAT OCCURED ON MY VAN ON THE INTERNET.

Suspension › Rear
Filed Jul 18, 200515,000 milesMD

DT: CONSUMER RECEIVED A RECALL NOTICE ON REAR OUTER BEARINGS. CONSUMER COULD NOT GET REPAIR WORK DONE AT DEALERSHIP BECAUSE THEY DID NOT HAVE ENOUGH PARTS TO FIX THE RECALL . CONSUMER WAS PLACED ON A WAITING LIST, BUT NO CALLS WERE RETURNED. CONCERNED, CONSUMER CALLED KIA. AND WAS TOLD THEY ONLY RECEIVED 400 PARTS A WEEK FROM KOREA TO SUPPLY ALL OF THEIR US DEALERSHIPS, AND DID NOT OFFER ANY TIME FRAME AS TO WHEN THE REPAIRS COULD BE HANDLED. NO REPAIRS AT ALL, BUT HAS NOT BEEN EXPERIENCING A PROBLEM. *AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Jul 12, 2005SC

DT: WHILE LOADING GROCERIES INTO THE TRUCK OF THE VEHICLE THE HYDRAULICS WOULD NOT HOLD UP THE WEIGHT OF THE HATCHBACK. WHEN THE CONSUMER FIRST OPEN THE HATCHBACK HE NOTICED THAT IT DID FEEL HEAVIER THAN USUAL BUT THERE WERE NO SIGNS OF THE HATCHBACK FAILING. THE DEALERSHIP HAS BEEN NOTIFIED AND THE PART IS ON BACK ORDER. THE MANUFACTURER OF THE VEHICLE HAS NOT BEEN NOTIFIED. *NM

Wheels › Hub
Filed Jul 12, 2005IL

I WAS NOTIFIED VIA A LETTERDATED JUNE 13,2005 OF A RECALL TO CORRECT A DEFECT ON MY VEHICLE. (CAMPAIGN ID# 05V232000). I IMMEDIATELY CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR THE REPAIRS. DEALER NOTIFIED ME OF AWARENESS OF THE RECALL BUT NO PARTS WERE AVAILABLE AT THAT TIME TO COMPLETE THE REPAIRS. DEALER INDICATED HE WOULD CALL ME WHEN THE PARTS WERE AVAILABLE. I WAITED APPROX. FOUR WEEKS THEN CALLED THE DEALER. AGAIN NO PARTS. I THEN CALLED KIA CUSTOMER AFFAIRS DEPT. THEY HAVE NO IDEA WHEN PARTS WILL BE AVAILABLE. THEY SUGGESTED I TAKE THE VEHICLE TO THE DEALER FOR INSPECTION AND IF A DEFECT WAS FOUND THE VEHICLE WOULD BE IMPOUNDED UNTIL PARTS BECAME AVAILABLE. I THINK KIA IS TAKING FAR TO LONG TO CORRECT THIS PROBLEM. THE RECALL WAS TO BEGIN JUNE 5, 2005. OWNERS WERE NOTIFIED VIA LETTER DATED JUNE 13, 2005. AS OF JULY 12, 2005 THEY HAVE NO IDEA WHEN REPAIRS CAN BE MADE. MUST PEOPLE BE KILLED BEFORE ACTION IS TAKEN?

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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