I HAD THE FRONT WHEEL BEARINGS AND HUBS REPLACED AT 65,000 MILES ON MY 2004 KIA SEDONA UNDER WARRANTY DUE TO PLAY IN THE HUB. LAST MONTH DURING A BRAKE INSPECTION I WAS INFORMED THAT THEY ARE BAD AGAIN THE VEHICLE NOW HAS 106,000 MILES. THIS IS A POTENTIAL HAZARD AS WHEN THEY FAIL COMPLETELY THE WHEEL WILL FALL OFF POTENTIALLY CAUSING A SERIOUS ACCIDENT. I BELIEVE THIS TO BE A DESIGN FLAW SINCE THIS ONLY VEHICLE I HAVE OWNED IN 30 YEARS THAT NEEDED BEARINGS REPLACED EVEN ONCE MUCH LESS TWICE IN 100,000 MILES. JUST TO LET YOU KNOW THE REAR BEARING WERE REPLACED TWICE ALREADY UNDER WARRANTY ONE TIME UNDER A RECALL AND ANOTHER TIME AS A RESULT OF ANOTHER BRAKE INSPECTION. *TR
2004 Kia Sedona complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
POWER STEERING SEEMS TO FADE IN AND OUT INTERMITTENTLY. *TR
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE DRIVING AT SPEEDS OF 70 MPH THE VEHICLE WOULD CONTINUOUSLY MAKE A JERKING MOTION AND STALL WITHOUT WARNING; HOWEVER, THE PROBLEM WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY COULD NOT DUPLICATE THE FAILURES AND RELEASED THE VEHICLE BACK TO THE OWNER. THE VEHICLE CONTINUED TO STALL INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND AGAIN THEY COULD NOT DUPLICATE THE FAILURE. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ALSO COULD NOT DETERMINE THE CAUSE OF THE FAILURE. ON THE THIRD ATTEMPT, A SPECIALIST AT THE DEALERSHIP STATED THAT THE EMISSIONS SENSOR AND THE THROTTLE VALVE WERE REPLACED; HOWEVER, THE FAILURE PERSISTED. THERE WERE NO ADDITIONAL REPAIRS PERFORMED AND THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000 AND THE CURRENT MILEAGE WAS 98,000.
THE FRONT WINDSHIELD FIRST STARTED MAKING CREAKING AND POPPING NOISES. THEN A LEAK BEGAN IN THE SAME AREA OF THE NOISES. WATER LEAKS ONTO THE FLOOR NEAR THE BRAKE PEDAL AND CAUSES A SLIPPERY SURFACE UNDER MY FEET. NOW I HAVE BEEN TOLD THAT THE ENTIRE WINDOW FRAME OF THE FRONT WINDSHIELD IS MOVING WHEN THE CAR MOVES AND COULD POP OUT OF PLACE OR SHATTER WHILE DRIVING. *TR
TL* THE CONTACT OWNS A 2004 KIA SEDONA. WHEN MAKING TURNS SHE CAN HEAR A CLINGING NOISE IN THE STEERING COLUMN. ALSO SHE EXPERIENCED DIFFICULTLY STEERING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. SHE WAS ADVISED THAT THE INTERMEDIATE SHAFT BINDING NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 50000.
WHILE DRIVING AT 10 MPH ,MY DAUGHTER AND I HEARD A CLUNK IN THE REAR OF OUR 2004 KIA SEDONA LX. I WAS HEADING FOR A REPAIR SHOP AS A RESULT AND HEARD A SECOND CLUNK AND PULLED OFF ON A SIDE STREET AND DROVE 200 FEET WHEN THE WHEEL BEARING ASSEMBLY CAME APART AND THE WHOLE WHEEL FLEW OFF THE VAN. *TR
KIA SEDONA 2004-VEHICLE WILL NOT SHUT OFF EVEN WHEN THE KEYS ARE REMOVED FROM THE IGNITION. THE CAR WILL DRIVE HOWEVER NO FUNCTIONS ON THE DASHBOARD WILL WORK, LIGHTS, WIPERS, RADIO, HEADLIGHTS ETC. THIS HAPPENED FOR ABOUT 1 WEEK IN JUNE 2009 AND HERE AND THERE THROUGHOUT THE SUMMER. I DID HAVE IT TOWED BACK TO THE DEALERSHIP BUT AT THE TIME THEY WERE UNABLE TO IDENTIFY THE PROBLEM AS IT HAD CORRECTED ITSELF. IT HAPPENED AGAIN THE WEEK OF OCTOBER 21ST. THE BATTERY HAD TO BE DISCONNECTED TO TURN THE VEHICLE OFF. THEY ARE STILL UNSURE OF WHAT IS CAUSING THE CAR TO REMAIN ON WITHOUT THE KEY IN THE IGNITION. *TR
ABOUT A YEAR AGO MY STEERING ON MY 04 KIA SEDONA WAS GETTING TIGHT AND HARD TO TURN, NOW THERE IS A CLICKING NOISE WHEN TURNING THE STEERING WHEEL MY FRIEND HAS AN 03 SEDONA AND HERS DID THE SAME THING IS THIS A RECALL? *TR
KIA SEDONA 2004 TRAVELING ABOUT 30 MPH WITH GENTLE ACCELERATION. CAR WITHOUT USING ACCELERATOR SPED UP TO 40+ MPH AND BRAKES COULD NOT STOP CAR. CAR STOPPED BY PULLING OVER AND TURNING OFF ENGINE. *TR
COMPLAINT 10281505 PREVIOUSLY FILED. SEDONA HAD THROTTLE CABLE REPLACED IN OCTOBER 05 AS PART OF KIA SERVICE RECALL. PROBLEM SAME AS IN COMPLAINT 10139518 FROM SEPT 2005 REPORTED INCIDENT. THE 2005 AND THIS 2009 INCIDENT DID NOT OCCUR IN THE WINTER IN FREEZING CONDITIONS. *TR
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE DRIVING 45 MPH, THE FRONT DRIVER'S SIDE WINDOW SHATTERED INTO PIECES. THE CONTACT'S ARM WAS INJURED FROM THE GLASS AND A POLICE REPORT WAS FILED. SHE STATED THAT THE WINDOW WAS PARTIALLY ROLLED DOWN PRIOR TO THE FAILURE AND NOTHING STRUCK THE GLASS. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE MILEAGE WAS 79,460.
I HAVE A 2004 KIA SEDONA. I AM THE ONLY OWNER. I STARTED HAVING STEERING PROBLEMS ABOUT 5 DAYS AGO. I ALMOST RAN INTO ANOTHER CAR TURNING THE CORNER. I TOOK IT INTO MY KIA DEALER TO BE TOLD MY STEERING BINDING HAS FAILED. SO NOW I HAVE TO PAY OVER $500 TO HAVE IT REPAIRED, SINCE THIS IS A SAFETY HAZARD. I BELIEVE THIS TO BE A DEFECT ON MY KIA. I WOULD LIKE FOR THEM TO TAKE CARE OF IT AND REIMBURSE ME FOR MY COSTS. *TR
WHILE DRIVING, I NOTICED THE STEERING STARTED TO GET MORE AND MORE HARD TO CORRECT WHILE TURNING. AS YOU ARE TURNING THE WHEEL STICKS, THEN GIVES AND STICKS AGAIN. WHILE IN THE STUCK POSITION, IF YOU DO NOT TURN THE WHEEL HARDER, THE VAN WILL CONTINUE TO LEAD IN THE DIRECTION. WE TOOK THE VAN IN FOR INSPECTION, AND WERE TOLD IT WAS THE POWER STEERING PUMP. THEY REPLACED IT, BUT WE OUT OF THE 60,000 MILE WARRANTY. THANKFULLY WE BOUGHT THE EXTENDED WARRANTY, SO IT ONLY COST US THE $100 DEDUCTIBLE. THEY THEN TOLD US THE POWER STEERING BELT NEEDED REPLACED, BUT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. AFTER WE RECEIVED THE VAN BACK, IT CONTINUED TO DO THE SAME. WE ARE TAKING THE VAN BACK IN FOR SERVICE AND COMPLAINT TOMORROW. HOPEFULLY THEY GET IT RIGHT THIS TIME. THIS IS NOT SOMETHING TO THINK YOU GOT IT RIGHT THE FIRST TIME, HAS TO BE ABSOLUTELY RIGHT THE FIRST TIME. ESPECIALLY WHEN YOU HAVE 2 SMALL KIDS. *TR
TL*THE CONTACT OWNS A 2004 KIA SEDONA. EVER SINCE PURCHASING THE VEHICLE, THE CONTACT HAS HEARD A HUMMING NOISE COMING FROM THE REAR BRAKES WHILE DRIVING 10 MPH. SHE HAS TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES, BUT THEY COULD NOT FIND ANY FAILURES. THE CONTACT STATED THAT IT SOUNDS AS IF SOMETHING IS WRONG WITH THE REAR BRAKING SYSTEM AND IS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 45,000.
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE DRIVING BETWEEN 45-55 MPH, THE CONTACT NOTICED A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE. SHE PULLED THE VEHICLE OVER AND CALLED THE MECHANIC. THE MECHANIC ADVISED HER TO CHECK THE LUGS TO SEE IF THE WHEELS WERE ON TIGHT. SHE DROVE TO THE NEXT TOWN AND STOPPED AT A REPAIR SHOP. THE MECHANIC DROVE AROUND THE BLOCK AND STATED THAT THE WHEEL BEARING APPEARED TO BE DEFECTIVE. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V232000 (WHEELS). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 77,000.
VEHICLE FLOORBOARD GOT HOT AND MELTED THE WIRING HARNESS UNDER CARPET. KIA DEALER FOUND NO CAUSE FOR THE EXCESSIVE HEAT BUT REPLACED THE WIRING AT MY EXPENSE. *TR
UNSURE WHY THE FRONT RIGHT STRUT WENT OUT ON MY 2004 KIA SEDONA MINIVAN. STRUT WILL NEED TO BE REPLACED. *TR
IN MARCH OF THIS YEAR WE HAD THE SIXTH VISIT TO THE KIA DEALER IN REFERENCE TO BRAKES PULSATING WHILE COMMING TO A STOP AT ABOUT40 MPH IN THE PAST THE RESURFACE THE ROTORS AND ADJUST HE BREAKES AT ONE TIME THEY REPLACE THE ROTORS STILL HAVE THE SAME PROBLEM IF FEELS LIKE THE CALIPER ARE STUCK AND MAKE A RUBBING SOUND AND THE CALIPERS START TO WORP AND TO VIBRATE MORE AND MORE , THE DEALER ACCUSE MY WIFE OF HEAVY FOOT SHE TRAVELS 15 MILES TO WORK EVERY DAY WITH NOT MUCH STOPPING , WE ARE JUST ABOUT TO GO BACK TO THE DEALER TO HAVE THEM LOOK AT THE PROBLEM THE LAST TIME WE WENT THEY REPLACE THE BRAKE SHOES . WE DONT KNOW WHAT TO DO.
WE PURCHASED A 2004 KIA SEDONA IN JULY OF THAT YEAR, AND WHEN WE HAD 33,000 MILES ON IT , IT WAS ON ITS THIRD SET OF FRONT BRAKE PADS AND SECOND SET OF ROTORS, THE DEALER NEVER ONCE TOLD US THERE WAS A PROBLEM WITH THE KIA BRAKE SYSTEM, AND I CALLED KIA AND THEY TOLD ME THEY WERE NOT AWARE OF ANY BIG PROBLEM WITH THEM, AT THAT POINT I TOLD THE KIA REPRESENTATIVE THAT I WILL NEVER PURCHASE ANOTHER KIA, AND I WENT AND TRADED MY 2004 SEDONA FOR A CHEVROLET,AND NEVER WILL OWN A KIA AGAIN. *TR
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE DRIVING 40 MPH, THE CONTACT HAD TO SLAM ON THE BRAKES AND THE ABS FAILED. THE ABS ENGAGED FOR 1 1/2 SECONDS, DISENGAGED FOR 5-6 SECONDS, AND THEN RE-ENGAGED, CAUSING THE VEHICLE TO SLIDE 12 FEET. THE CONTACT ALMOST DROVE OFF THE ROAD BEFORE THE BRAKES FINALLY STOPPED THE VEHICLE. THE ABS FAILURE OCCURRED NINE TIMES FROM THE DATE THE VEHICLE WAS PURCHASED. THE HARDER SHE DEPRESSES THE BRAKE PEDAL, THE LONGER IT TAKES TO STOP THE VEHICLE. AFTER AVOIDING A CRASH, THE CONTACT DROVE STRAIGHT TO THE DEALER. DUE TO THE RAIN, THE DEALER WOULD NOT ALLOW THE TECHNICIAN TO TEST DRIVE THE VEHICLE BECAUSE A CRASH COULD RESULT DUE TO THE BRAKE FAILURE. THE FAILURE MILEAGE WAS 320.
TL*THE CONTACT OWNS A 2004 KIA SEDONA. IN JUNE OF 2007, WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE FAILURE DATES WERE AUGUST 20, 2007 AT 74,200 MILES AND SEPTEMBER 9, 2007 AT 77,450 MILES. WHEN THE CONTACT APPROACHED A TRAFFIC LIGHT, THE BRAKES WERE DEPRESSED AND THE VEHICLE STALLED ON MARCH 28, 2008. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AGAIN AT 83,000 MILES. THE CONTACT WAS NEAR A NAPA AUTO PARTS STORE AND PULLED INTO THE PARKING LOT. A MECHANIC INSPECTED THE VEHICLE TO IDENTIFY THE CAUSE OF THE FAILURE, BUT WAS UNSUCCESSFUL. THE CONTACT CALLED TWO DIFFERENT KIA DEALERS TO ATTEMPT TO DIAGNOSE THE FAILURE, BUT THEY WERE ALSO UNSUCCESSFUL. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 83,400. UPDATED 04/29/08 *BF
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE HER DAUGHTER WAS DRIVING AT ABOUT 5 TO 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN ALL DRIVING CONDITIONS. THE CONTACT ALSO HEARD A SQUEAKING SOUND WHEN TURNING THE STEERING WHEEL. THE STEERING SHAFT U-JOINT FAILURE (BADLY CORRODED) CAUSED THE CONTACT TO CRASH THE FRONT END OF HER VEHICLE INTO THE BRIDGE ON HER DRIVEWAY. SHE HAS NOT TAKEN THE VEHICLE TO A DEALER. THE DEALER SAID THAT THERE IS A NATIONAL BACK ORDER FOR STEERING INTERMEDIATE SHAFT. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 89,000.
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE STOPPED, THE VEHICLE STALLS. THE VEHICLE CAN BE RESTARTED AFTER THE FAILURE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO A DEALER; HOWEVER, A LOCAL MECHANIC COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAS STALLED FOUR TIMES. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 83,000.
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD THUMPING SOUND. AFTER SHE INSPECTED THE VEHICLE, SHE NOTICED THE WHEEL AND TIRE DETACHED. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER; THEY WERE UNABLE TO DIAGNOSE THE FAILURE. AS OF MARCH 25, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 83,000 AND FAILURE MILEAGE WAS 82,000.
I HAVE REPAIR PAPERWORK FROM THE TWO PAST OWNERS. THE KIA SADONA ENGINE DIES FOR NO REASON WHAT SO EVER. THIS HAS BEEN AN ON GOING ISSUE WITH THIS VEHICLE. TODAY, IT ALMOST GOT MY FAMILY KILLED BECAUSE IT STALLED AT AN INTERSECTION THEY WERE CROSSING THROUGH. *TR
BAD MISFIRE IN MOTOR CAUSING THE CRUISE CONTROL TO TURN OFF AND TRANS TO SLAM OUT AND THEN BACK INTO OVER DRIVE,CAME CLOSE TO GETTING HIT IN THE REAR ON I-95. I HAVE HAD THIS VAN BACK TO KIA MINEY TIMES AND ITS STILL NOT FIX. ALL SO THE LAST TIME I HAD THE VAN FOR SERVICE I COMPLAINED ABUT A BEARING NOISE THEY DID NOT FIX IT THE NOISE IS GETTING WORSE. *TR
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHEN THE BRAKES ARE APPLIED, THE CONTACT HEARS A GRINDING, SQUEALING, AND SQUEAKING SOUND. THE FAILURE IS HEARD WHEN TWO OR MORE PEOPLE ARE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER A DOZEN TIMES CONCERNING THIS AND, ON SIX OF THOSE OCCASIONS, THE SOUNDS COULD NOT BE DUPLICATED. THE BRAKING SYSTEM HAS BEEN REPLACED TWICE; ONCE AT THE CONTACT'S EXPENSE AND ONCE AT THE DEALER'S EXPENSE. THE SOUNDS CEASED FOR APPROXIMATELY ONE WEEK AND THEN RESUMED. THE CURRENT MILEAGE WAS 53,891 AND FAILURE MILEAGE WAS 30,000. UPDATED 12/31/07 *BF THE FUEL TANK PRESSURE SENSOR WAS REPLACED DUE TO THE CHECK ENGINE LIGHT ILLUMINATING. DIFFERENT PARTS WITHIN THE BRAKE SYSTEM WAS REPLACED; SUCH AS THE DRUMS AND REAR BRAKE SHOES UPDATED
TL*THE CONTACT OWNS A 2004 KIA SEDONA. THE VEHICLE WAS INVOLVED IN RECALL # 05V232000 REGARDING THE WHEEL BEARINGS. THE CONTACT' S VEHICLE DEVELOPED BRAKE FAILURE SHORTLY AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT HEARD A LOUD GRINDING NOISE WHEN STOPPING THE VEHICLE, AND THE STOPPING DISTANCE WAS REDUCED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER REPLACED AND REPAIRED THE BRAKE PADS, DRUMS, AND ROTORS, BUT THE NOISE CONTINUED. THE CURRENT MILEAGE IS 61,000, AND FAILURE MILEAGE WAS 13,000.*AK
THIS VAN HAS BRAKE PROBLEMS SQUEAKING AND WEARING OUT PADS WAY TOO FAST. I WAS TOLD NOTHING IS WRONG WITH THE BRAKE SYSTEM BUT WHEN TAKING IT TO A BRAKE SHOP I WAS TOLD THE CALIPERS ARE BAD, KIA HAS NOT FIXED THEM AND DENIES THAT THEY'RE BAD. THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD THAT A SPARK PLUG HAD MISFIRED, THAT WAS FIXED UNDER WARRANTY AND THEN ANOTHER SPARK PLUG MISFIRED AND WAS FIXED UNDER WARRANTY. THE OIL LEVEL WAS GETTING LOW BUT I HAD NO LEAK AND I WAS TOLD THAT THE OIL FILTER WAS SIMPLY LOOSE SO THEY SAID THEY FIXED IT. I ASKED IF I SHOULD BRING THE VAN BACK IN A WEEK TO HAVE THE OIL LEVEL CHECKED AND WE WERE ASSURED THERE WAS NO LEAK. CHECK ENGINE LIGHT CAME ON AGAIN AND THE OIL LIGHT FLICKERED, DID NOT STAY ILLUMINATED, SO WE TOOK IT TO THE DEALERSHIP IMMEDIATELY, AS THE OWNERS MANUAL AND THE MECHANIC HAD STATED. THEN WE'RE TOLD THAT THERE'S SLUDGE IN THE ENGINE AND THAT IT WILL BE 2,000 DOLLARS TO TAKE IT APART AND CHECK THE DAMAGE THAT WE CAUSED FROM CONTINUING TO DRIVE IT. THEY NEVER TOLD US THERE WAS ANY REASON TO NOT DRIVE IT NOR DID THEY MENTION SLUDGE PREVIOUSLY. THE VAN WILL BE TOWED BACK TO KIA TOMORROW. *TR
CAR BUCKING AND SHIFTING PROBLEMS. KIA HAS HAD MANY PROBLEMS WITH THE SEDONA AND FUEL PROBLEMS THAT THEY ARE WELL AWARE OF BUT REFUSE TO DO ANYTHING ABOUT THEM. THE CAR STALLS ON THE FREE WAY IT BUCK VIOLENTLY AND THERE ARE NUMEROUS OWNERS THAT ARE HAVING THE SAME PROBLEMS THAT WE ARE FACING. *JB
MY 2004 KIA SEDONA HAS 24,000 MILES ON IT AND IS IN THE 3 YEAR 36,000 MILE BUMPER-TO-BUMPER PART OF THE WARRANTY. MY CHECK ENGINE LIGHT CAME ON AND THE CAR WAS TOWED TO ALBERT KIA. THE SERVICE MANAGER SAID THE CAR HAD A BLOWN ENGINE AND THAT IT WOULD BE REPLACED UNDER WARRANTY, HOWEVER, WE NEEDED TO BRING IN ALL THE OIL CHANGE RECORDS FOR WARRANTY PURPOSES -WHICH WE DID. THAT DEALERSHIP WENT OUT OF BUSINESS AND THE CAR WAS NEVER REPAIRED. A REP FROM KIA USA TOLD ME THAT THEY WERE GOING TO TOW MY CAR TO BALISE KIA IN WARWICK, RI. TWO DAYS LATER, SCOTT, THE SERVICE MANAGER AT BALISE, CALLED TO TELL ME THAT HE AND THE DISTRICT MANAGER HAD LOOKED AT THE CAR AND IT WAS DETERMINED THAT IT HAD 5 LITERS TOO MUCH OIL IN IT. I TOLD SCOTT THAT THE SERVICE MANAGER AT ALBERT KIA HAD ALREADY DIAGNOSED THE CAR AND REPORTED A BLOWN ENGINE, NEVER ONCE MENTIONING ANYTHING ABOUT TOO MUCH OIL. WITHIN THE 72 HOURS, JEFF FROM KIA USA CALLED AND INFORMED ME THAT HE HAD MY CASE. AFTER A BRIEF REVIEW, JEFF ASKED ME TO FAX OVER THE SERVICE RECORDS TO HIM. ON JANUARY 16TH, MY CASE WAS GIVEN TO RUSSELL STUART. LATER IN JANUARY, THE KIA DM AND I CHECKED THE OIL TOGETHER AND NOTED THAT IT WAS NOT OVER THE FILL LINE. THE DM REMOVED THE OIL CAP, LOOKED AT THE UNDERSIDE, AND NOTED THAT IT FILLED COVERED WITH SLUDGE. THE DM NOW STATED THAT THE CAR NEVER HAD AN OIL CHANGE - VOIDING THE WARRANTY. I ASKED IF THE SLUDGE ON THE BACK OF THE CAP WAS THE RESULT OF A BLOWN HEAD GASKET. THE DM SAID NO. MY SON, AN ASE M
THE VEHICLE WAS BOUGHT IN JULY OF 2004 SINCE THEN I BEEN HAVING SEVERAL PROBLEMS WITH THE BRAKES. NOV 26, 2006 BRAKE PADS WERE WORN OUT, THERE WAS NO SPECIFIC REASON FRON THE MECHANIC SINCE THE VEHICLE WAS LESS THAN 3000 MILES. APRIL 2, 2006 THE VEHICLE WENT BACK TO WARRANTY FOR THE SAME REASON NOISY BRAKES AND VIBRATION. JULY 23, 2005 BACK TO REPAIRS FOR SAME REASON. SEPTEMBER 9, 2005 THE VEHICLE WENT BACK TO REPAIRS FOR SAME REASON, BRAKES, VIBRATION AND NOISE. NOV 10, 2005 THE WHOLE CAR WENT BLACK NO LIGHTS, VIBRATION AND NOISE. DEC 9, 2005 THE VEHICLE WAS DOWN DUE TO BRAKE PROBLEMS. DIC 21, 2005 THE CAR DOS NOT WANT TO START. MAY 31, 2006 PROBLEM WITH FRONT AND REAR BRAKES. AUGUST 2, 2006 VIBRATION WHEN BRAKE, NOISE IN FRONT SUSPENSION AND NOISY ENGINE. DIC, 15, 2006 VEHICLE WENT DOWN DUE TO BRAKE PROBLEM. AS YOU CAN READ THERE HAVE BEEN A PATTERN PROBLEM WITH THE BRAKES IN THIS VEHICLE THERE HAVE BEEN A LOT OF SERVICES FOR THE SAME REASON AND WARRANTY DOES NOT WANT TO COVER IT BECAUSE HAVE BEEN WORN OUT PADS. THE VEHICLE HAVE LESS THAN 28,000 MILES AND I HAD PRIOR VEHICLES OF SAME WEIGHT, SIZE (MAZDA MPV) AND SAME USE. NEVER HAD PROBLEMS WITH PRIOR VEHICLES. ACTUALLY I AM FILLING A COMPLAIN FOR LEMON LAW AND THE VEHICLE HAS BEEN PARK IN MY HOUSE SINCE DECEMBER.
VEHICLE ORIGINALLY SEEN D/T NO HEAT ON 2/16/07 BY AUTO REPAIR BUSINESS. HEATER CORE FLUSH DID NOT CORRECT PROBLEM, AS WELL AS NEW THERMOSTAT. HEATER CORE REPLACED ON 2/22/07. TECHNICIAN NOTED A LARGE AMOUNT OF COOLANT LEAKING ON FLOOR FROM FIREWALL. AIRBAG LIGHT ON AFTER PICKING UP VEHICLE. ON 2/27/07, OWNER WAS IN VEHICLE & A LOUD NOISE SOUNDING LIKE AN EXPLOSION WAS HEARD. SEVERAL PLASTIC PIECES COVERING SEATBELT ON PSSGER. SIDE POPPED OFF. SEATBELT FROZEN. STRONG SMELL RESEMBLING GUNSMOKE IN VEHICLE. OWNER STOPPED AT KIA DEALERSHIP. NO KIA TECH AVAILABLE. APPT. 3/2/07. DX. WAS THAT THERE WAS NUMEROUS SHORT TO GROUND CODES THAT PROBABLY HAPPENED WHEN DASH WAS REINSTALLED AFTER HEATER CORE REPAIR. RECOMMENDATION BY DEALERSHIP TO TAKE VEHICLE BACK TO WHERE REPAIR WAS DONE. AUTO REPAIR SHOP STARTED LOOKING AT IT ON 3/5/07, TAKING DASHBOARD COMPLETELY APART. ON 3/7/07, LOOKED AT VEHICLE/DISCUSSED SITUATION. SHOP OWNER FELT THAT INCIDENT WAS NOT CAUSED BY THEIR REPAIR WORK. HE FELT THAT THE COMPUTER FOR THE AIRBAGS SHORTED OUT D/T COLLECTION OF COOLANT WITHIN THE COMPUTER & STATED WHAT NEEDED TO BE REPLACED, INCLUDING A NEW COMPUTER, NEW RESTRAINING SYSTEM & SEATBELT TENSIONER. HE FELT THE DEALERSHIP DIAGNOSIS WAS INCORRECT,& WAS UNHAPPY THAT DEALERSHIP WAS BLAMING HIM FOR THE PROBLEMS THAT OCCURRED. THE SHOP OWNER FEELS THAT COOLANT HAD PROBABLY BEEN LEAKING BEFORE REPAIR WORK WAS DONE, & POSSIBLY BE RELATED TO THE WAY VEHICLE WAS MADE, SINCE THE COOLANT WAS LEAKING WITHIN THE
REAR WINDOW DEFROST SYSTEM BROKEN. THE COPPER HEATING ELEMENTS HAVE PEELED OFF THE WINDOW LEAVING THE SYSTEM NONFUNCTIONAL. DEALER SERVICE STATES THAT THE USE OF AN AMMONIA-BASED CLEANING PRODUCT WILL CAUSE THE EPOXY TO DISSOLVE AND THE COPPER ELEMENTS TO PEEL OFF. WE DID NOT USE ANY CLEANING PRODUCT ON THE WINDOW PRIOR TO THIS PROBLEM; THEREFORE, THE PROBLEM IS A MANUFACTURE DEFECT. *NM
HAD TO GET MY CAR SERVICED BECAUSE ANTIFREEZE WAS POURING OUT OF MY CAR. AFTER THEY LOOKED AT MY CAR I WAS NOTIFIED THAT KIA DOES NOT HAVE THE PART TO FIX MY CAR BUT INSISTS THAT I CAN STILL DRIVE IT. MEANWHILE I NEED TO FILL UP THE TANK AFTER MY ERRANDS FOR THE DAY, THAT'S AN ESTIMATE OF $20 A DAY!THEY TOLD ME IT WOULD TAKE UP TO 2-3 WEEKS UNTIL THIS PART CAME IN. I FOUND IT DISTURBING HOW THEY TOLD ME I CAN DRIVE THIS CAR WHILE IT POURS OUT ANTIFREEZE (ANTIFREEZE IS POISON TO ANIMALS). ALSO TO GET IT SERVICED I CALLED THE PLACE WHERE I BOUGHT IT AND THEY COULDN'T EVEN LOOK AT MY CAR TILL ANOTHER 3 WEEKS OR SO. MY CAR IS NOW AN HOUR AWAY AND KIA WILL NOT PROVIDE ME WITH A RENTAL. ITS A SHAME HOW THEY SCAM PEOPLE INTO BUYING THE CAR FOR THE WARRANTY BECAUSE ONCE THEY HAVE YOUR MONEY THEY DON'T CARE AFTER THAT. *NM
TL* - THE CONTACT STATES SINCE PURCHASING OF 2004 KIA SEDONA HE HAS HAD TO TAKE THE VEHICLE TO DEALER FOR ROTOR REPAIRS FIVE TIMES . THE DEALERSHIP REPLACED THE ROTORS THREE TIMES. THE CONTACT STATED THAT ON FIRST REPAIR HE WAS TOLD THAT THE ROTORS HAD HOT SPOTS ON THEM. WHILE DRIVING AT 40 MPH AND TRYING TO COME TO A STOP THE VEHICLE VIBRATED. THE CONTACT TOOK THE VEHICLE T O DEALER ON OTHER OCCASIONS FOR THE SAME PROBLEM, AND THEY HAVE DONE ALL OF THE REPAIRS. THE LAST TIME A REPAIR WAS DONE THE DEALERSHIP DID REPAIRS ON THE REAR BRAKES AND DRUMS, BUT THE PROBLEM RECURRED. THE CONTACT TOOK THE VEHICLE TO DEALER TWO WEEKS AGO FOR THE SAME PROBLEMS, WITH THE VEHICLE VIBRATING. THE CONTACT WAS TOLD BY DEALERSHIP THAT THEY WILL NOT DO THESE REPAIRS FOR FREE. THE CONTACT STATED THAT THE VEHICLE SAT AT THE DEALERSHIP FOR OVER A WEEK, AND HE HAD TO GO AND PICK UP THE VEHICLE AND DRIVE IT BACK HOME WITHOUT ANY REPAIRS BEING DONE. THE VEHICLE WAS STILL UNDER WARRANTY, AND THEY HAVE ALWAYS TAKEN CARE OF THE REPAIRS IN THE PAST. HE CONTACTED THE CHRYSLER CORPORATION, AND WAS TOLD THERE WAS NOTHING THEY COULD DO, BUT TAKE DOWN THE INFORMATION. THE CONTACT WAS GIVE A REFERENCE # 15798865 FROM THE CHRYSLER CORPORATION FOR HIS COMPLAINT.*AK UPDATED 02/22/07. *JB UPDATED
I WAS DRIVING ON THE FREEWAY FOR ABOUT 15 MINUTES WHEN MY 04 KIA SEDONA LX STARTED SMOKING. AT FIRST I THOUGHT THERE WAS A FIRE IN THE LOCAL AREA. AFTER A FEW MINUTES IT OCCURRED TO ME THAT IT COULD BE MY VAN AND PULLED OVER AND POPPED THE HOOD. FLAMES JUMPED UP IN THE ENGINE AND BURNED UNTIL THEY WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THE KIA SERVICE MANAGER SAID THAT HE BELIEVED IT WAS A TOTAL LOSS. MY INSURANCE COMPANY IS NOW VERIFYING THAT. *NM
DT*: THE CONTACT STATED THE ENGINE DIED WITHOUT WARNING. THE SERVICE DEALER DETERMINED THE ENGINE SHORT BLOCK NEEDED TO BE REPLACED TO FIX THE ISSUE.
I HAVE A 2004 KIA SORENTO 4X4 (THAT CAR OPTION NOT INCLUDED IN COMPLAINT FORM) ONE MORNING CAR STARTED UP ROUGH AND WOULDN'T STOP. ENGINE LIGHT CAME ON. DROPPED OFF AT DEALERSHIP WHERE THEY SAID IT WAS MY FUEL INJECTORS. THEY REPLACED THEM, BUT SAID THEY WANTED TO KEEP CAR OVERNIGHT TO MAKE SURE PROBLEM DID NOT REPEAT. IT STARTED ROUGH AGAIN WITH THEM AND ENGINE LIGHT CAME ON AGAIN. THEY KEPT THE CAR NEXT DAY TO DIG DEEPER TO FIND PROBLEM. THEY DISCOVERED THE WIRE HARNESS SUFFERED A SHORT AND WAS BURNT IN 3 DIFFERENT AREAS. SINCE HARNESS IS CONNECTED FROM COMPUTER TO SPARK PLUGS, FUEL INJECTOR AND OTHER ENGINE COMPONENTS THEY HAD TO REPLACE EVERYTHING...BUT THE COMPUTER. I GOT CAR BACK AFTER 5 DAYS. 2 DAYS LATER CAR STARTED ROUGH IDLING AND STARTED MISFIRING AND CHECK ENGINE LIGHT CAME ON. I ONCE AGAIN DROPPED CAR OFF AT DEALERSHIP. SAID IT FEELS LIKE THE SAME PROBLEM, OR COULD BE RELATED TO WORK DONE. THEY SAID RANDOM MISFIRES ARE COMMON AND CLEARED COMPUTER LOG AND I GOT CAR BACK. NEXT MORNING CAR RAN ROUGH AGAIN AND WAS MISFIRING AGAIN. I CALLED KIA SERVICE AND SAID THAT THIS CAR NEVER MISFIRED BEFORE OR RAN ROUGH AND HOW CAN A RANDOM MISFIRE HAPPEN SO FREQUENTLY AND ISN'T IT COINCIDENTAL THAT IT ONLY STARTED HAPPENING AFTER MY WIRE HARNESS SUFFERED FROM A SHORT THAT WAS DIRECTLY ATTACHED TO THE SPARK PLUGS. SERVICE MANAGER MENTION THAT TECHNICIAN WORKING ON CAR THOUGHT THAT COMPUTER WAS MALFUNCTIONING BUT NEGLECTED TO TELL ME. I ASKED IF THEY KNEW IT WAS MALFUNCTIONING, W
WE ARE WRITING TO REPORT A POTENTIALLY DANGEROUS SITUATION WITH THE 2004 *(AND POSSIBLY OTHER YEARS) KIA SEDONA. WE PURCHASE OUR VEHICLE NEW IN DAYTONA BEACH FLORIDA AND DID NOT HAVE A PROBLEM UNTIL WE RELOCATED TO THE MOUNTAINS OF WESTERN NORTH CAROLINA. SINCE FEBRUARY OF 2005 WE HAVE BEEN ATTEMPTING TO SAFELY RECTIFY A PROBLEM WITH OUR CAR WHICH NOW HAS APPROX 38,000. MILES ON IT. OUR CAR FYI HAS NEVER BEEN IN AN ACCIDENT AND WE ARE THE ONLY DRIVERS AND OWNERS. WE NOTICED IN APPROX JAN OF 2005 A SEVERE CAVITATION IN THE VEHICLE WHEN BRAKING ON A HILL AT A NORMAL RATE OF SPEED. MY HUSBAND IMMEDIATELY WENT TO THE LOCAL DEALER,PARAMOUNT KIA TO HAVE THE VEHICLE EXAMINED AND REPAIRED. HE WAS TOLD THAT KIA WAS AWARE OF A PROBLEM WITH THE BRAKING SYSTEM AND WAS UNABLE TO OFFER ANY ASSISTANCE AS THE PROBLEM WAS NOT UNDER WARRANTY. IN ADDITION, THE SERVICE MANAGER AT THE DEALERSHIP TOLD US THAT MANY KIA SEDONA OWNERS WERE COMPLAINING OF THE SAME PROBLEM AND THAT THE PROBLEM WAS SINGULAR TO THE WESTERN NORTH CAROLINA AREA DUE TO UNUSUAL WHETHER CONDITIONS. AT THAT TIME THE DEALERSHIP COULD NOT TELL US WHETHER THE CAR WAS SAFE TO DRIVE AND WAS UNABLE TO OFFER ANY ASSISTANCE IN REPAIRING THE PROBLEM, AS WE WERE TOLD THAT THE REPLACEMENT PARTS WERE THE SAME PARTS THAT WERE SUPPOSEDLY CAUSING THE PROBLEM. MY HUSBAND, UNSATISFIED BY THE POOR ANSWERS (EVASIVE IN NATURE) WENT TO ANOTHER REPUTABLE MECHANIC AND HAD ON SEVERAL OCCASIONS DIFFERENT PARTS OF THE BRAKING SYSTEM CHECKED AND THEN RE
MY WIFE HAD A FRONTAL CRASH AT 35-40 MPH. INTO THE SIDE OF A BOX TRUCK. NEITHER PASSENGER NOR DRIVER'S AIRBAG DEPLOYED. THE HOOD HAD ALSO FLEW OFF THE VEHICLE AND LANDED MORE THAN 20 FEET AWAY AFTER BEING DEFLECTED OFF HER WINDSHIELD. THIS VEHICLE SUSTAINED MORE THAN $11,000 IN DAMAGES. *JB
AT 18000 MI. VAN SHOOK WHILE BRAKING. DEALER CUT ROTORS AND REPLACED BRAKE PADS. AT 20000 MI. VAN SHOOK AGAIN BROUGHT VEHICLE BACK TO DEALER, DEALER REPLACED ROTORS AND BRAKE PADS. AT 33000 MI PROBLEM STARTED ALL OVER AGAIN. *NM
DT*: THE CONTACT STATED THE REAR PASSENGER SIDE TIRE FELL OFF WHILE THE CONTACT WAS JACKING UP THE VEHICLE. THE NON SERVICE DEALER DETERMINED THIS OCCURRED DUE TO THE WHEEL BEARING DISINTEGRATING. THE FRONT DRIVER SIDE WHEEL BEARING ALSO DISINTEGRATED. THE MANUFACTURER HAD A RECALL #05V232000; REGARDING THE WHEELS, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK
DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THE VEHICLE'S FRONT BRAKES MADE A SCREECHING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THAT THE FRONT BRAKE PADS WERE WORN AND INSTALLED NEW PADS. THE VEHICLE RETURNED TO THE DEALER 4 MONTHS LATER, BECAUSE THE PADS WORE OUT PREMATURELY AND HAD TO BE REPLACED. THIS DID NOT REMEDY THE PROBLEM. ON THE 3RD VISIT, THE DEALER REPLACED THE FRONT CALIPERS BUT THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER ON 2 OTHER OCCASIONS FOR FRONT PAD REPLACEMENT, BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT CONTACTED.
THEY WERE MINOR AT FIRST, SPEAKER COVER, WEATHER STRIPPING, AND NOISE WHEN BACKING UP. THEN THE OTHER PROBLEMS CAME: FAULTY PILOT BEARING, CLUTCH, AND PRESSURE PLATE, 4WD LIGHT, E BRAKE, POWER WINDOWS, PAINT COMING OF VEHICLE IN VARIOUS PLACES, DOME LAMP,DOOR LOCK SENSOR, GEAR SHIFTER, WINDSHIELD MOLDING, AIR BAG LIGHT,GAS PEDAL STICKING, CUP HOLDER. THE ONES THAT CONCERN ME THE MOST IS THE VIBRATION THAT I HAVE AT SPEEDS OF 65-75 MPH. THE WHOLE STEERING WHEEL SHAKES AND THE VIBRATION CAN BE FELT BELOW. I HAVE SEEN WHERE THERE ARE OTHER COMPLAINTS ON THIS MODEL FOR THIS. I AM CONCERNED BECAUSE I HAVE TAKEN IT TO THE DEALER AND THEY CANNOT LOCATE THE PROBLEM. I ALSO HAVE PROBLEMS SHIFTING INTO LOWER GEARS ESPECIALLY IN THE MORNINGS. I ALSO HAVE PROBLEMS SHIFTING INTO 1ST GEAR FROM NEUTRAL. I WAS SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN WENT TO PUT MY CAR INTO FIRST, IT WOULD NOT GO, I SHIFTED INTO 2ND AND TRIED TO GO INTO 1ST BUT IT WOULD NOT GO. I FINALLY CUT THE VEHICLE OFF AND GOT IT INTO 1ST. THE OTHER MAIN CONCERN IS THERE IS A DELAY ON ACCELERATION. I EXPERIENCE IT AFTER MY VEHICLE HAS SAT FOR 5 OR MORE HOURS. WHEN THE GAS PEDAL IS PUSHED THE VEHICLE WILL NOT GO OR WILL MOVE SEVERAL FEET AND THEN STOP. I HAVE MADE THE DEALERSHIP AWARE OF THESE PROBLEMS AND SOME HAVE BEEN FIXED BUT THE MAJOR ONES, VIBRATION, HESITATION, AND SHIFTING INTO 1ST CANNOT BE FIXED BECAUSE THE CAUSE IS UNKNOWN. I HAVE ALREADY HAD TWO CLOSE CALLS IN THIS VEHICLE ONE BECAUSE I COULD
THE VAN WILL LUNGE OR CUT-OFF WHILE BEING DRIVEN. THE DEALERSHIP HAS REPEATED THIS PROBLEM WITH SEVERAL EMPLOYEES. NO ONE KNOWS WHAT IS CAUSING THIS OR HOW TO REPAIR. SO THEY KEEP GIVING IT BACK TO US UN-REPAIRED. *JB
DT*: THE CONTACT STATED WHILE THE CHILD WAS RESTRAINED, THE BOOSTER SEATBELT CLIPS FRACTURED WHICH ALLOWED THE SEATBELT TO RUB THE CHILD'S NECK. THIS INCIDENT OCCURRED WITHOUT WARNING. NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS ALERTED. THE CHILD SAFETY SEAT IS AN EVENFLO COMET, MODEL # 3221213P1, DATE OF MANUFACTURE OCT. 23, 2002.
DT*: THE CONTACT STATED WHILE THE CHILD WAS RESTRAINED, THE BOOSTER SEATBELT CLIPS FRACTURED WITHOUT WARNING WHICH ALLOWED THE SEATBELT TO RUB THE CHILD'S NECK. NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS ALERTED. THE CHILD SAFETY SEAT IS AN EVENFLO COMET, MODEL # 3221213P1, DATE OF MANUFCATURE JAN. 16, 2003.
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE RIDES ROUGH. THE VEHICLE WAS TAKEN TO THE DEALER ON 5 OCCASIONS FOR THIS PROBLEM. THE FRONT STRUTS AND STRUT BOOTS WERE REPLACED, HOWEVER THE PROBLEM PERSISTED.
WE RECENTLY HAD TO HAVE BRAKES REDONE ON OUR KIA SEDONA WITH ONLY 25,000 MILES. WE WERE TOLD THERE WAS ONLY 5 PERCENT BRAKING LEFT. THIS IS CONSISTENT WITH THE VIBRATIONS WE OBSERVED UPON BRAKING. WE WERE TOLD BY THE KIA SERVICE MANAGER THAT THE VEHICLE WAS VERY HEAVY IN FRONT AND THAT WAS THE REASON FOR THE EXTREME BRAKE FAILURE. WE WERE ALSO TOLD THEY HAD TO REPLACE THE BRAKES ON A SEDONA WITH ONLY 13,000 MILES. THE SERVICE MANAGER ALSO SAID THE BRAKE WEAR WAS DUE TO DRIVING HABITS. AS A COMPARISON, WE HAVE A FORD WINDSTAR, 1995 MODEL, WITH ABOUT 140,000 MILES AND IT HAD TO HAVE ONLY ONE BRAKE JOB. ANOTHER VEHICLE IN OUR POSSESSION, A NISSAN FRONTIER WITH OVER 80,000 MILES HAS NOT HAD TO HAVE THE BRAKES REDONE. I FEEL THIS IS A DESIGN PROBLEM WITH KIA SEDONA AND CAN LEAD TO A SAFETY ISSUE. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Kia Sedona → · Every Sedona year → · How the figures are calculated →