2003 Kia Sedona complaints

ON THE MORNING OF 6/21/05, I DOUBLE PARKED MY CAR ACROSS THE STREET FROM MY HOME FOR STREET CLEANING. I WAS INSIDE MY HOUSE @ 10 MINUTES WHEN A NEIGHBOR TOLD ME THERE WAS SMOKE COMING FROM MY CAR. I WENT TO THE CAR AND SAW FLAMES COMING FROM UNDER THE AREA UNDER THE DRIVER'S SIDE OF THE DASHBOARD BY THE BRAKE/GAS PEDALS. CALLED THE FIRE DEPARTMENT AND THE FIRE WAS PUT OUT. ACCORDING TO THE CLAIMS INVESTIGATOR AND THE BODY SHOP THE CAR IS AT, THE FIRE CAME FROM THE FUSE BOX OF THE VEHICLE. I UNDERSTAND THAT SEVERAL FIRES SIMILAR TO THIS HAVE STARTED IN OTHER 2003 KIA SEDONAS AND WANTED TO REPORT THE SITUATION.

2003 KIA SEDONA DEVELOPED PROBLEMS WITH THE BRAKE EQUIPMENT.*MR THE CONSUMER NOTICED LOUD NOISES AND BRAKE PEDAL FADE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS BUT EACH TIME THE PROBLEM PERSISTED. *NM

WE'VE HAD MANY PROBLEMS W/ KIA SEDONA. THE BIGGEST HAS BEEN BRAKES/ROTORS. WE NOTICED A LOUD GRINDING NOISE & VIBRATION NOT EVEN A YEAR AFTER WE GOT IT, ESPECIALLY WHEN GOING DOWNHILL. CONTACTED DEALER & THEY REPLACED THE ROTORS AT 13,000 MILES. NOT EVEN 4,000 MILES LATER THEY WERE BACK IN THE SAME CONDITION. TOOK THE VAN TO A BRAKE SERVICE CENTER (NOT THE DEALER) TO HAVE THE BRAKE PADS CHANGED & WAS TOLD THE ROTORS WERE WARPED. I EXPLAINED TO THE MAN WHAT WE HAD BEEN THROUGH & HE FELT STRONGLY THAT IT WAS A DEFECT. CONTACTED OUR DEALER AGAIN AND TOOK THE VAN IN. WAS NOT EVEN THERE 10 MINUTES, THEY DID NOT WANT TO HEAR IT! WOULD NOT DO ANYTHING FOR US! SO FAR, WE ARE TOLD WE CAN ONLY PURCHASE ROTORS DIRECTLY FROM THE MANUF. & SO FAR, THE ROTORS THAT HAVE BEEN ON THIS VAN FROM THE MANUF. HAVE NOT BEEN GOOD! I'VE TALKED TO SEVERAL OTHER KIA SEDONA OWNERS & THEY HAVE EXPRESSED THE SAME PROBLEM WITH THEIR VEHICLE!! WE ARE SORRY FOR TRYING A KIA! THE AIRBAG LIGHT CAME ON APPROX. 3 WKS AGO AND STAYS ON ALL THE TIME THAT THE VAN IS ON! I TOOK IT IN FOR SERVICE AND WAS TOLD THERE'S A DEFECT IN THE PASSENGER SIDE SEAT BELT BUCKLE BUT THEY HAD NONE IN STOCK SO HAD TO ORDER IT. WAS TOLD THAT THE AIRBAG PROBABLY WOULD NOT DEPLOY IF WE'RE IN AN ACCIDENT BUT THEY DID NOT SEEM TO MIND LETTING US DRIVE AROUND LIKE THAT FOR AN UNDETERMINED AMOUNT OF TIME. SAID THEY WOULD SEND A CARD IN THE MAIL WHEN THEY GET THE PART IN! THE PASSENGER'S SIDE WINDOW STARTED NOT WORKING! ABOUT EVERY OTHER DAY I

DT ON JULY 12TH, 2005 THE SEAT BELT COMPLETELY BROKE, IT BROKE FROM THE TWO METAL PRONGS. LOOK LIKE A MESH OF WIRES THAT GO DOWN INTO THE SEAT. WHEN THE CONSUMER SLAMMED ON THE BRAKES, HER 5 YR HIT THE BACK OF THE SEAT WHICH WAS ON THE REAR DRIVERS SIDE. THE OTHER SEATS BELTS ARE ALL THE SAME EXCEPT FOR THE REAR CENTER. THE CONSUMER CONTACTED KIA THEY ARE REPLACING THE SEAT BELT, HOWEVER, THEY ARE NOT ALARMING THE PUBLIC. *JB

DT: CONSUMER STATES: THE RIGHT PASSENGER BACK END OF THE TIRE FELL OFF. HAD TO BE TOWED, THE AXLE BROKE, THE BEARING WENT OUT, AND TIRE COME OFF. ALSO, HUB ASSEMBLY CAME OFF. VEHICLE IS IN THE SHOP FOR SAME PROBLEM, AND CONSUMER HAS A LOANER VEHICLE.*AK

DT: AFTER DRIVING THE CAR FOR 10 MINUTES PULLED INTO A PARKING LOT AND GOT OUT OF CAR ,AND WHILE IN RESTAURANT FOR 45 MINUTES, IT CAUGHT ON FIRE. BLACK SMOKE AND FLAMES CAME OUT FROM STEERING WHEEL AND THE WINDOWS BLEW OUT. NOTHING HAPPENED BEFORE SHE PARKED THE CAR. FROM INSIDE OF FIREWALL BACK WAS TOTALED, THE ENGINE WAS THE ONLY THING LEFT. CAR WAS TOWED TO DEALER. MANUFACTURER HAS CALLED HER BACK, AND WAS WAITING FOR INVESTIGATION. DEALER SAID IT WAS KIA'S RESPONSIBILITY. *AK

THE BOLTS IN ALL OF THE SEATS CONTINUED TO BECOME LOOSE. THE BACK OF THE SEAT CONTINUED TO FALL BACKWARDS OR FORWARDS. THE FRONT SUSPENSION ALWAYS HAS TO BE TIGHTENED WHEN THE CONSUMER HAS THE VEHICLE SERVICE..

I RECEIVED A RECALL LETTER DATED 04/04/05 STATING THAT THE THROTTLE MAY FREEZE IN MY 2003 KIA SEDONA. I IMMEDIATELY CALLED MY DEALER AND WAS TOLD THAT THE DEALERSHIP WAS SHORT HANDED AND SOMEONE WOULD GET BACK TO ME. I ALSO CALLED THE KIA CONSUMER ASSISTANCE CENTER AND LEFT A MESSAGE ON 04/26/05 AND STILL NO RESPONSE. OUR KIA SEDONA ACCOUNT IS UNDER MY HUSBANDS NAME, DONALD A DUDLEY. HE IS AN OVER THE ROAD TRUCK DRIVER AND IS AWAY FROM HOME ALOT. MY COMPLAINT IS THAT NO ONE SEEMS TO BE LISTENING TO ME OR WANTING TO ANSWER MY QUESTIONS. I AM GETTING A MAJOR BRUSH OFF FROM THE DEALERSHIP I PURCHASED THE VAN FROM AND FROM THEIR CONSUMER ASSISTANCE CENTER. *AK

ON APRIL 23 2005 THE FRONT END OF MY 2003 KIA SEDONA HIT A FORD EXPLORER. THIS ACCIDENT CAUSED $9,000 IN DAMAGE TO MY KIA AND SENT MYSELF, MY HUSBAND, AND MY 2 YEAR OLD DAUGHTER TO THE HOSPITAL. MY AIRBAGS DID NOT GO OFF, AND NO ONE SEEMED TO KNOW WHY. I WOULD LIKE THIS INVESTIGATED. *AK

THERE'S VIBRATION IN THE ENGINE COMPARTMENT AT IDLE OR DRIVING. DEALERSHIP/MANUFACTURER ARE AWARE OF THE PROBLEM, BUT DON'T HAVE A SOLUTION. *AK

2003 KIA SEDONA HAS PROBLEMS WITH ABS SYSTEM, STALLING AND ABS LIGHT FLASHING ON THE DASHBOARD.***NO ANSWER REQUIRED***. *MR THE ABS LIGHT FLASHED WHEN IT RAINED ON WHEN THE ROADS WERE WET. THE DEALER WAS UNABLE TO DUPLICATE THE CONSUMERS CONCERNS. *JB

WHILE PARKED FOR TWO MINUETS VEHICLE CAUGHT ON FIRE UNDER THE DASHBOARD. *AK

VEHICLE OCCASIONALLY IDLED ON ITS OWN WHILE THE ON THE ROAD AND INCREASED THE SPEED. DRIVER HAD TO APPLY THE BRAKES SEVERAL TIMES IN ORDER TO STOP VEHICLE. TAKEN TO DEALER FOR TESTING, BUT THE CAUSE WAS UNDETERMINED.*AK

THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE LEVELED TOO CLOSE TOGETHER, CAUSING THE DRIVER TO HIT BOTH PEDALS AT THE SAME. TIME, MAKING IT DIFFICULT TO CONTROL THE SPEED OF THE VEHICLE. *AK THE CONSUMER STATED THAT THE HARDER SHE PRESSED ON THE BRAKE THE HIGHER THE ENGINE REVVED UP. *TC

WHILE BACKING INTO A PARKING SPACE VEHICLE HIT A METAL POLE. CONSUMER SHIFTED THE TRANSMISSION INTO DRIVE WITH HER FOOT ON THE BRAKE. VEHICLE COMMENCED TO ACCELERATE AND LURCH FORWARD. IT RAN OVER A CONCRETE PARKING DIVIDER AND A SIDEWALK INTO A BRICK WALL. CONSUMER WAS TRANSPORTED TO THE LOCAL HOSPITAL BY AMBULANCE. VEHICLE WAS TOWED TO A REPAIR SHOP.*AK

THERE HAS BEEN AN ONGOING (SINCE DEC. 2003) PROBLEM OF A "THUDDING" NOISE FROM THE FRONT SUSPENSION. THE DEALER HAS ACKNOWLEDGED THE NOISE REPEATEDLY. THE SERVICE REP STATES THAT KIA MOTORS IS AWARE OF THE NOISE BUT DOES NOT HAVE A SOLUTION. HE ALSO SAID THAT THE DEALERSHIP GETS NEW '05 SEDONAS OFF THE DELIVERY TRUCKS WITH THE SAME PROBLEM! NO SOLUTION HAS BEEN OFFERED OTHER THAN "WELL, IT'S NOT GOING TO HURT ANYTHING OR BREAK DOWN AND LEAVE YOU STRANDED." BUT COME ON, A BUMPING, THUDDING NOISE FROM A VEHICHLE WITH 20K MILES.....OR A BRAND NEW VEHICHLE?!? SOMETHING HAS GOT TO BE DONE TO FIX THIS .*AK

VAN WAS PARKED OUTSIDE IN DRIVEWAY . FIELD MOUSE GOT INTO TIMING BELT AREA, CAUSING BELT TO SKIP TIME WHEN STARTED. NOTHING WAS DONE TO CORRECT THE PROBLEM OF MICE GETTING INTO TIMING BELT AREA. POOR DESIGN IN TIMING BELT COVER.*AK

WHEN APPLYING THE BRAKES, THE ACCELERATOR STICKS AND AUTO ACTS AS IF BOTH PEDALS ARE BEING PRESSED AT SAME TIME. THIS HAS HAPPENED ABOUT 20 TIMES SINCE PURCHASING THE AUTO ON 5/31/03. ON 2/12/05 I CAME TO A STOP AND THE AUTO WAS IDLING SO FAST THAT IT WAS ROARING AND INCHING FORWARD WHEN I HAD MY FOOT ON THE BRAKE AS HARD AS I COULD. ON 2/11/05 THIS CONDITION OCCURRED FOR A SHORT PERIOD OF TIME. CAR HAS BEEN IDLING EXTREMELY FAST WITHOUT PRESSURE ON THE GAS PEDAL. I HAD THE CAR TOWED IN BY KIA ROADSIDE SERVICE BUT WAS TOLD THAT IF THEY COULD NOT CREATE THE PROBLEM THEY COULD DO NOTHING ABOUT IT. WHAT DO I HAVE TO DO, KILL MYSELF BEFORE THEY TAKE CARE OF THIS PROBLEM? IF I HAD LET OFF THE BRAKE TODAY I COULD HAVE ENDED ACROSS A STREET, DOWN A HILL, AND INTO THE SIDE OF A BUILDING. KIA DID TOW MY CAR TO THE DEALERSHIP BUT I'M NOT SATISFIED UNLESS THEY FIND THE PROBLEM AND FIX IT SINCE I HAVE COMPLAINED ABOUT THIS SINCE DAY ONE BUYING THE CAR. I DROVE IT ABOUT 3 MILES AFTER BUYING IT AND HAD TO GO THRU A RED LIGHT AND AROUND A CORNER INTO A MAIN THOROUGHFARE BEFORE I GOT THE CAR STOPPED. TOOK IT BACK TO THE DEALER AND WAS TOLD THAT I WAS HITTING THE GAS PEDAL AND THE ACCELERATOR AT THE SAME TIME. NOW, 30,000 MILES LATER AND 20 INCIDENTS LATER I AM STILL HAVING THE SAME PROBLEM. EVERYTIME I HAVE HAD THE CAR IN FOR OTHER SERVICE I HAVE MENTIONED THIS PROBLEM AND BEEN TOLD "BRING IT IN WHEN IT IS DOING IT". IF I AM 40 MILES AWAY, THIS DOES NOT WORK. WHAT DO I DO????*JB

2003 KIA SEDONA DRIVER FRONT DRIVER'S SIDE TIRE BLEW OUT TWICE IN THE LAST TWO YEARS.***NO ANSWER REQUIRED***. *MR

I'VE HAD A NUMBER OF PROBLEMS WITH MY 2003 KIA SEDONA. INITIALLY ONE OF THE GASKETS LEAKED AND HAD TO N BE REPLACED. THE WINDSHIELD CRACKED OVERNIGHT IN THE GARAGE WHEN THERE WAS NO WEATHER EXTREMES. THE WHEEL BEARINGS WENT IN THE FRONT TIRE. RECENTLY THE ENGINE HAD TO BE REPLACED BECAUSE IT WAS LEAKING AND AFTER REPLACING ALL THE GASKETS IT COULDN'T GET PRESSURE. THE DRIVER'S DOOR HANDLE BROKE, THE LUMBAR SUPPORT STOPPED WORKING. THE HOOD WOULDN'T CLOSE PROPERLY. AND ON TOP OF ALL THOSE THINGS I'VE HAD 2 BLOWOUTS TO THE FRONT DRIVER'S TIRE IN A 2 YEAR PERIOD. THE DEALER SAYS THERE IS NOTHING WRONG WITH THE WHEEL BUT I'M NOT SURE HE EVEN CHECKED BECAUSE OF THE ENGINE PROBLEMS HE HAD TO DEAL WITH. *JB

I HAVE BEEN EXPERIENCING ONGOING ELECTRICAL PROBLEMS WITH THE DASHBOARD LIGHTS GOING OUT. IT IS VERY DANGEROUS AT NIGHT BECAUSE YOU CANT SEE THE SPEEDOMETER AND THE CAR IS VERY DARK ON THE INSIDE. I HAVE TAKEN MY VEHICLE IN OVER 5 TIMES FOR REPAIR AND IT'S STILL NOT WORKING. THIS HAS BEEN AN ON-GOING PROBLEM WITH THE ELECTRICAL SYSTEM (DASH BOARD LIGHTS). TWICE THEY SAID IT WAS THE FUSE WHICH THEY REPLACED BOTH TIMES. WITHIN THREE DAYS OF REPAIR THE LIGHTS WERE OUT AGAIN ON BOTH INSTANCES. THE THIRD TIME THEY SAID THE ELECTRICAL WIRING WAS LOOSE. THEY FIXED THE WIRING BUT APPROXIMATELY TWO WEEKS LATER THE LIGHTS WENT OUT AGAIN. I TOOK IT BACK FOR REPAIR AND THEY SAID THE WIRING WAS LOOSE AGAIN AND THEY FIXED IT. AGAIN, THE LIGHTS WENT OUT. I TOOK THE VEHICLE BACK TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY STATED THAT THE IGNITION SWITCH WAS BAD SO THEY REPLACED IT. THIS TIME THE LIGHTS STAYED ON ABOUT A MONTH AND NOW IT'S OUT AGAIN.*AK

ON SEPTEMBER 30, 2004 AT APPROXIMATELY 6:00 P.M. MY HUSBAND AND SON WERE SCHEDULED TO ATTEND A MEETING. AS THEY APPROACHED OUR VEHICLE PARKED IN THE DRIVEWAY, MY HUSBAND NOTICED THAT THE AUTOMATIC KEY DID NOT OPEN THE VEHICLE. HE TRIED SEVERAL TIMES AND FINALLY MANUALLY UNLOCKED THE DOOR. WHEN HE OPENED THE DOOR HE NOTICED THAT THE STEERING COLUMN, DASH BOARD AND DRIVER'S DOOR WERE DAMAGED BY FIRE AND MELTED PLASTIC DAMAGED THE CARPET. THE WINDOWS AND INTERIOR WERE COVERED IN RESIDUE FROM THE SMOKE. WE IMMEDIATELY CONTACTED THE KIA DEALERSHIP AND REPORTED THE INCIDENT AND HAD THE VEHICLE TOWED TO SOUTHPOINT KIA WHERE WE PURCHASED THE VEHICLE. WE RECEIVED A SLOW RESPONSE FOR GETTING A REPLACEMENT VEHICLE AND WAS TOLD SEVERAL DAYS LATER THAT WE WOULD NEED TO COVER THE RENTAL VEHICLE UNTIL THEY DETERMINED THE CAUSE OF THE FIRE. I WAS TOLD TO REPORT THE CLAIM TO MY INSURANCE COMPANY STATE FARM. STATE FARM DETERMINED THAT THE DAMAGE WAS CAUSED BY A "RIGHT SEAT SWITCH - ELECTRICAL PROBLEM." AS OF TODAY, WE HAVE NOT RECEIVED THE STATUS OF THIS CLAIM OR THE CAUSE OF THE DAMAGE FROM KIA ENGINEERS. IT APPEARS THAT THEY ARE NOT HONORING THEIR 10 YEAR 100,000 MILE WARRANTY. OUR VEHICLE WAS PURCHASED SEPTEMBER, 2003. *AK

WHEN APPLYING THE BRAKES FROM LOW SPEEDS, THE PEDAL INTERMITTENTLY WENT TO THE FLOOR. AS A RESULT EXTENDED STOPPING DISTANCE OCCURRED. *JB KIA REPLACED THE BRAKES AND THE CONSUMER HAD NOT EXPERIENCED A BRAKE PROBLEM SINCE. *SC

WHILE DRIVING 45 MPH, THE CONSUMER APPLIED THE BRAKE PEDAL, BUT THE BRAKES FAILED. THIS CAUSED THE CONSUMER TO COLLIDED WITH THE VEHICLE IN FRONT OF HIS. THE OCCUPANTS IN ALL THREE VEHICLES SUSTAINED MINOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB

THE SPEEDOMETER WOULD READ THE WRONG SPEED INTERMITTENTLY. PLEASE PROVIDE MORE INFORMATION. *JB

BRAKES FAILED IN AN ACCIDENT AND THE AIR BAG DID NOT DEPLOY. *BF WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES BECAUSE THE VEHICLE IN FRONT OF HIM WAS A T A STOP, THE BRAKES LOCKED UP AND THE VEHICLE WENT INTO A SKID. THE CONSUMER RECEIVED THE VEHICLE BACK AND WAS TOLD THERE WAS NOTHING WRONG WITH THE BRAKES, HOWEVER OVER THE NEXT FEW MONTHS HE CONTINUED TO EXPERIENCE BRAKE PROBLEMS EVERY SO OFTEN. THE DEALER KEPT THE VEHICLE FOR A FEW DAYS AND THEY REPLACED THE WHEEL CYLINDER AND THE ROTORS WHICH WERE WARPED. THE CONSUMER THEN RECEIVED A RECALL NOTICE REGARDING THE BRAKES AND TOOK THE VEHICLE BACK TO THE DEALER WHO STATED IT WOULD TAKE A FEW HOURS TO FIX. SINCE THE RECALL REPAIR WAS COMPLETE THE CONSUMER HAS NOT EXPERIENCED ANYMORE BRAKE PROBLEMS. *JB

I'VE HAD MANY PROBLEMS WITH MY 2003 KIA SEDONA. THE EMERGENCY BRAKE HAS NEVER BEEN RIGHT. THE BRAKES WERE REPLACED AT 13K MILES, AGAIN AT 24K MILES (FRONT & BACK) AND I'M SURE THEY NEED TO BE REPLACED AGAIN AT 40K MILES. AT 22K MILES I TOOK THE VAN TO THE SHOP FOR BRAKES ONLY TO BE TOLD THAT BOTH WHEEL BEARINGS, THE LEFT STRUT (THEY REFUSED TO REPLACE BOTH STRUTS SINCE IT WAS WARRANTY BUT IF I WAS PAYING FOR THE REPAIRS THEY WOULD RECOMEND REPLACING IN PAIRS) AND THE POWER STEERING PUMP WAS GOING OUT (WHICH THE MANAGER SAID HE WAS DOING ME A FAVOR BY TELLING ME ABOUT). I HAVE ALSO COMPLAINED OF THE A/C TAKING FOREVER TO COOL DOWN, HAD A SENSOR REPLACED FOR THE GAS TANK AFTER THE CHECK ENGINE LIGHT CAME ON AND SERVICE TO THE DRIVERS SEATBELT. THEN YESTERDAY DURING A STORM I WENT THROUGH A PUDDLE ABOUT 4 OR 5 INCHES DEEP WHICH SPLASHED WATER ON MY VAN FOR A COUPLE OF SECONDS AND ABOUT 50 FEET DOWN THE ROAD THE VAN DIED AND COULD NOT BE RESTARTED. UPON HAVING IT TOWED TO THE KIA DEALER I WAS TOLD THAT MY AIRFILTER HAD GOTTEN WET AND THAT THERE WAS "DISH SOAP" IN MY AIRFILTER WHICH WOULD BE CONSIDERED CUSTOMER DAMAGE AND NOT COVERED BY WARRANTY. I ALSO COMPLAINED ABOUT MORE NOISES COMING FROM THE FRONT AND A GRINDING NOISE WHEN I BEGIN ACCELERATION IN LOW GEARS. THEY REQUESTED I MAKE AN APPOINTMENT FOR SERVICE ON THOSE ISSUES. IN ADDITION, I PURCHASED THIS VEHICLE ON 4/23/03, WHEN I TRIED TO FILE A COMPLAINT ABOUT MY SERVICE ON THE WHEEL BEARING, ETC WITH KIA THEY HAD NO RECORD O

PIN/LATCH ON DOOR HANDLE BREAKS. *AK

WE HAVE A 2003 KIA SEDONA EX THAT IS ONE YEAR OLD. IT HAD 20,000 MILES ON THE CAR AND HAD NO PROBLEMS AT ALL. ON 09/03/04, AFTER DROPPING OUR DAUGHTERS OFF AT SCHOOL 5 MINUTES AWAY, WE PULLED IN THE DRIVEWAY, TURNED THE CAR OFF AND SMOKE POURED OUT OF VENTS. AFTER THAT, CAR STARTED ON ITS OWN WITH NO KEYS IN IT, PANIC STARTED SOUNDING CONSTANTLY AND THEN THE CAR STARTED ON FIRE BEHIND THE STEERING WHEEL AND WAS IN FULL FLAMES WITHIN ONE MINUTE. THE CHIEF OF THE GOSHEN FIRE DEPT. STATED IT WAS AN ELECTRICAL FIRE THAT STARTED IN THE DASHBOARD. WE ARE WAITING FOR COPY OF REPORT. WE CONTACTED THE KIA MANUFACTURER IN CA IMMEDIATELY AND SENT PICTURES (CAN BE FURNISHED). IT TOOK KIA ALMOST 2 WEEKS TO EVEN CONTACT US AFTER REPEATED CALLS TO THEM. THEY CALLED ON 09/14/04 AND SAID WE'D HAVE AN ANSWER BY 2 P.M. 09/15 AND THEY NEVER CALLED. TODAY, AFTER WE CALLED AND THREATENED TO SUE THEM (MSG. LEFT ON VOICEMAIL), THEY CALLED US RIGHT BACK TO TELL US THEY ARE DENYING OUR CLAIM AND THIS IS NOT THEIR RESPONSIBILITY. THIS WAS OBVIOUSLY A DEFECTIVE CAR WITH A FAULTY ELECTRICAL SYSTEM. THIS IS NOT AN INSURANCE ISSUE BY ANY MEANS AND WE FEEL KIA SHOULD REPLACE THIS CAR. THEY DIDN'T EVEN ASK US ANY QUESTIONS OR WAIT FOR THE FIRE REPORT BEFORE DENYING OUR CLAIM. THE GRIEF THIS HAS CAUSED OUR FAMILY HAS BEEN HORRIBLE. *JB

UPON IMPACT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY RESULTING IN THE DRIVER HITTING HER FACE ON THE STEERING WHEEL.*MR THE DRIVER SUFFERED FROM MULTIPLE CUTS INSIDE HER MOUTH, A FRACTURED NOSE WHICH CAUSED SHORTNESS OF BREATH AND MULTIPLE BRUISES. *NM

WHILE DRIVING 55 MPH, A LOUD RATTLING NOISE WAS HEARD FROM THE REAR. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER A FIX FOR THIS VEHICLE WAS NOT AVAILABLE. PLEASE FILL IN ADDITIONAL INFORMATION. *LA

I PURCHASED A 2003 KIA SEDONA VAN FROM SPEEDWAY KIA IN MARCH OF 2003. ONE OF THE REASONS I CHOOSE THIS VAN WAS DUE TO THE 5 STAR SAFETY RATING. ON MAY 26TH OF 2004, I WAS DRIVING MY VAN FROM TAMPA FL TO PORT ORANGE FL ON I-4 AND I STARTED SMELLING AN ELECTRICAL BURNING SMELL. I PULLED OFF THE HIGHWAY, LOOKED UNDER THE HOOD BUT COULD NOT SEE ANYTHING BURNING. I GOT BACK ON THE HIGHWAY AND CONTINUED EAST TOWARDS DAYTONA BEACH. WHEN I GOT OFF THE PORT ORANGE EXIT ON 95, I SMOKE STARTED POURING OUT FROM UNDER MY HOOD, I DROVE ABOUT A MILE TO MY HOME. I THEN OPENED THE HOOD AND THE INSULATION UNDER MY HOOD WAS ON FIRE. MY HUSBAND PUT OUT THE FIRE, AND SMOKE CONTINUED TO COME OUT OF THE VENT BEHIND THE ENGINE. AT THAT POINT, MY HUSBAND DISCONNECTED THE BATTERY TO REMOVE THE POWER SOURCE BECAUSE IT SMELLED LIKE AND ELECTRICAL FIRE, THE SMOKE EVENTUALLY STOPPED. KIA PICKED IT UP THE NEXT DAY, THE VAN WAS AT SPEEDWAY KIA FOR ONE WEEK. NO ONE AT KIA WAS ABLE TO TELL WHAT CAUSED THE FIRE, THE ONLY THING THEY COULD TELL WAS THAT THE INSULATION WAS BURNED. I PICKED MY VAN UP ONE WEEK AFTER DROPPING IT OFF AND NOTHING WAS DONE TO IT. I WILL NEVER AGAIN BE ABLE TO CONFIDENTLY TRAVEL IN THE VAN WITH MY FAMILY BECAUSE THE MANUFACTURER WAS UNABLE TO TELL WHY IT CAUGHT ON FIRE AND FIX IT. SO MUCH FOR THE 10 YEAR/ 100,000 MILE WARRANTY.*AK

WHILE DRIVING AND WHEN MAKING A SUDDEN STOP OR TURN SECOND ROW SEAT SLID FORWARD OR BACKWARD, NOT LOCKING IN PLACE WHEN PLACES IN THE FOLD DOWN POSITION. *AK

EXCESSIVE FUEL CONSUMPTION. 10.8 MPG. KIA PERFORMED A TEST WITH A SCAN TOOL AND SAID THE READINGS WERE WITHIN SPECIFICATIONS. THAT WAS BACK IN MARCH. SINCE THEN MY FUEL EFFICIENCY INCREASED TO 11.7 MPG. I'LL BE TAKING IT BACK SOON FOR ANOTHER TEST. I'VE ENCOUNTERED SEVERAL PEOPLE ON THE ROAD WITH THE SAME COMPLAINT, BUT APPARENTLY THEY HAVE NOT FILED A COMPLAINT YET. CAN ANYONE INVESTIGATE THIS ISSUE AND CALL ME BACK. IT APPEARS THAT THE MONEY I SAVED BY PURCHASING THIS VEHICLE, IN COMPARISON TO OTHER MINIVANS WITH SIMILAR FEATURES, I'LL BE THROWING AWAY IN GAS. THANK YOU SINCERELY. *LA

2003 KIA SEDONA EX, 29 APR 2004 SUDDEN ACCELERATION. WHILE DRIVING MY KIA SEDONA, I WAS COMING ONTO THE ON-RAMP ON I-95, EXIT 130 (FREDERICKSBURG, VA). I WAS ACCELERATING SLOWLY ONTO THE HIGHWAY AND HAD GAINED SPEED OF ABOUT 40 MPH, WHEN THE PEDAL SUDDENLY DROPPED TO THE FLOORBOARD. THE ENGINE WENT TO FULL-THROTTLE, AND WE BEGAN TO ACCELERATE UNCONTROLLABLY. I APPLIED THE BRAKES FULLY, BUT THE ENGINE CONTINUED TO REV HIGHER. WE CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON, AND I WAS UNABLE TO SLOW THE VEHICLE DOWN BY APPLYING BRAKES. I THEN PUT THE VAN IN NEUTRAL, AND PRESSED THE BRAKES WITH A GREAT AMOUNT OF FORCE, UNTIL WE SLOWLY DECELERATED. I SHUT THE ENGINE OFF, AND WE COASTED INTO THE SIDE OF THE ROAD, NEARLY HITTING AN ONCOMING BUS THAT WAS ENTERING BEHIND US ON THE HIGHWAY. WE WERE ABLE TO MAKE IT HOME, BUT ON 30 APR 2004, THE NEXT MORNING, I ATTEMPTED TO START UP THE VAN TO TAKE IT TO THE DEALERSHIP, AND WHILE IN PARK, THE VAN WENT TO FULL-THROTTLE AGAIN, SO I CALLED A TOW-TRUCK. THE KIA DEALERSHIP IN FREDERICKSBURG, VA (540)891-7400 NOW HAS THE VEHICLE, AND THEY HAVE NOT REPORTED TO ME ANY DAMAGES. *AK

TIRE ON PASSENGER SIDE REAR HAD A PIN HOLE ON THE INSIDE OF THE SIDEWALL. SPOKE TO SOMEONE ELSE WHO HAD THE SAME VAN WHO HAD THE SAME PROBLEM. *JB

WHILE DRIVING AT ANY SPEED CONSUMER FELT SEVERE VIBRATION IN THE STEERING WHEEL AND THE BRAKE PEDAL. DEALER CLAIMED THAT THE BRAKE ROTORS OVERHEATED, CAUSING THEM TO WARP.*AK

I HAVE NUMEROUS COMPLAINTS ON MY 2003 KIA SODONA. I PURCHASED THE VECHILE IN JUNE OF 2003, WE HAVE SINCE TAKEN THE VAN IN TO THE DEALERSHIP FOR A VARIETY OF PROBLEMS. THE AIRCONDTIONER STOP BLOWING COLD AIR WITH IN THE FIRST THREE MONTHS OF OWNING IT, THIS HAS BEEN FIXED. PAINT HAS PEELED OFF THE FRONT BUMPER, SEAT BELT RATCHETING SYSTEM STOPPED WORKING, ENGINE MOUNT NEEDED REPLACING, TANSMITION NEEDED ADJUSTING THREE TIMES, AND THE LAST PROBLEM WAS THE VECHILE WOULD LOCK WHEN EVER AND WHERE EVER IT FELT THE NEED TO. I LOCKED MY SELF OUT OF THE CAR WITH MY CHILDREN INSIDE MANY TIMES. THE DEALSHIP REPLACED A MAIN PANAL INSIDE THE DOOR. DESPITE, ALL THE TIMES I HAVE TAKEN IT IN, AT LEAST TWICE FOR EVERY PROBLEM, THE DEALERSHIP REFUSES TO GIVE ME A CAR, MIND YOU I HAVE TWO CHILDREN TO CART AROUND ALL DAY. I AM EXTRMEMLY PEEVED ABOUT THIS VAN.

SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON UNTIL VEHICLE WAS TURNED OFF. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC TOLD CONSUMER THAT PARTS WERE ON BACK ORDER. *AK

WHILE DRIVING 45 MPH BRAKES FAILED. *AK

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. MANUFACTURER ISSUED A RECALL, BUT DEALERSHIP WAS UNAWARE OF THE RECALL AND CONTINUED TO SELL THESE VEHICLES. *AK

THUMPING NOISE IN LEFT FRONT FROM STRUT WHEN GOING OVER BUMPS KIA IS AWARE OF SITUATION AND DOES NOT KNOW HOW TO RECTIFY

WHILE DRIVING THE CONSUMER BEGAN TO SMELL FUEL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

ONLY 260 MILES ON VEHICLE AND CHECK ENGINE LIGHT CAME ON. DEALER STATED CHECK GAS CAP. STATED IT NEEDS TO "CLICK" 3 TIMES TO TIGHTEN AND SEAL. HAVE PERFORMED TASK REPEATEDLY WITH NO CHANGE. WHILE STANDING OUTSIDE OF VEHICLE, WITH VEHICLE RUNNING, CAN HEAR AIR SUCKING IN THROUGH GAS FILL AREA. NEVER HAD THAT HAPPEN ON ANY OTHER VEHICLE OWNED. NOTICED FLAPPER VALVE AT TOP OF GAS FILL AREA IS CREASED AND DOES NOT SEAL LIKE OTHER MANUFACTURERS VEHICLES. WORRIED THAT THIS AIR PROBLEM WILL CAUSE FUTURE ENGINE PROBLEMS. *AK

POWER LOCKS FAILED WITHOUT WARNING. DEALER STATES AN ELECTRICAL SHORT OCCURRED. *AK

IN EARLY SEPTEMBER, THE AIR CONDITIONING ON OUR NEW 2003 KIA SEDONA EX WENT OUT. WE TOOK IT INTO THE DEALERSHIP AND THEY SAID A ROCK HAD HIT THE CONDENSER UNIT AND DRAINED THE FREON. THIS UNIT SITS UNPROTECTED IN FRONT OF THE AIR INTAKE. THE SERVICE MANAGER CLAIMED THIS WAS A COMMON PROBLEM THAT MANY HAD EXPERIENCED. HE SAID IT WOULD COST $850 TO REPAIR AND THAT WE SHOULD PLACE A PROTECTIVE SCREEN AROUND THE UNIT SO IT DIDN'T HAPPEN AGAIN! I SENT A LETTER ON SEPT. 16TH TO MR. GEOFF BEDINE, THE PRESIDENT OF THE DEALERSHIP, BUT RECEIVED NO RESPONSE. ON OCTOBER 8TH, I STOPPED BY THE DEALERSHIP, BUT HE WAS NOT IN. THE SALES ASSOCIATE, MICHELLE WILSON, SUGGESTED I FAX A COPY OF THE LETTER TO HER AND SHE WOULD GIVE IT TO HIM. I WENT HOME AND DID JUST THAT, AND CALLED TO MAKE SURE SHE RECEIVED IT. SHE DID. HOWEVER, STILL NO RESPONSE AS OF NOV. 22ND! ON NOV. 13TH, I WENT TO THE KIA WEBSITE AND FILED CASE#242983 WITH THEIR CONSUMER ASSISTANCE DIVISION. I RECEIVED A CALL FROM MS. BEA UNDERWOOD ON NOV. 20TH, BUT SHE SAID A REGIONAL DIRECTOR CLAIMED THIS WAS AN INSURANCE ISSUE AND NOT A WARRANTY CLAIM, SO THEY WOULD NOT DO ANYTHING FOR ME. I CONSIDER THIS AN ENGINEERING DESIGN DEFECT AND FEEL IT IS KIA'S RESPONSIBILITY. HOWEVER, WHAT CAN I DO NOW? THANKS FOR YOUR HELP ON THIS! *LA

WHILE DRIVING AT 30 MPH SMOKE WAS COMING FROM UNDER THE HOOD. THE CONSUMER PULLED OVER, POPPED THE HOOD, AND NOTICED FIRE ON TOP OF THE ENGINE. *AK *SCC *JB

THE CENTER SEATS IN THE KIA SEDONA ARE THE RECLINING TYPE AND WHEN YOU TRY TO PUT IT UP-RIGHT THE BACK OF THE SEAT SLAMS UP AND THE WHOLE SEAT SHOOTS FORWARD AS HAPPEN TO MY DAUGHTER (9 YRS OLD). I POINTED THIS OUT TO THE DEALER AND WAS TOLD BY HIM SITTING IN THE SEAT THAT HE HAD NO PROBLEM, THEN AGAIN HE IS A GROWN MEN WITH A BIT WEIGHT AND NOT A 9 YR OLD WHOSE FEET TO DO NOT TOUCH THE FLOOR WHEN SITTING IN THAT SEAT. WE WERE LUCKY THAT THE VEHICLE WAS AT STAND STILL WHEN THIS OCCURRED. ALL I ASKED HER TO DO WAS PUT THE SEAT UP-RIGHT WHICH SHE HAD RECLINED TO READ. END RESULT WAS THE SEAT SLAMMED HER INTO THE (MY) SEAT AND HAD HER TRAPPED, HAD WE BEEN MOVING, WHAT THEN ????????*AK

MY TIRE RIPPED OFF THE RIM WHEN WE DRIVING ABOUT 60 MPH LIKE THE ONES DID FOR FIRESTONE AND IT DID DAMAGE TO MY VAN THE COMPANY DID NOT WANT TO FIX ANYTHING WELL WE LUCKY NO ONE GOT HURT. SO I TOOK IT TO THE DEALER AND THEY SAID THEY NEVER SEEN THIS HAPPEN I THINK YOU SHOULD LOOK AT THESE TIRES. *LA

WHEN BRAKING AT SPEEDS OVER 45 MPH THE VEHICLE SHUTTERS AND VIBRATES. FELT LIKE THE ROTOR IS WARPED, BUT THE VEHICLE ONLY HAS 12,000 MILES. *LA