2003 Kia Sedona complaints

TL*THE CONTACT OWNS A 2003 KIA SEDONA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE SEAT BELT CAME APART AND WAS NOT PROPERLY SECURING HER CHILD SEAT. THE CLIP THAT ENTERS THE LATCH ON THE SEAT BELT WAS THE PART THAT FAILED. SHE ALSO NOTICED THAT THE OTHER SEAT BELTS IN HER VEHICLE WERE BEGINNING TO FAIL IN THE SAME MANNER. THE DEALER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 123,632. UPDATED 03/12/09. *LJ THE SEAT BELT CLIP THAT HELD THE SEAT BELT WHEN LATCHED, BROKE OFF. IT WAS THE PART THAT WAS ATTACHED TO THE ACTUAL SEAT. THE INSIDE WIRES WERE FRAYED. UPDATED 03/16/09. *JB

2003 KIA SEDONA - MILEAGE ON THIS VAN 48,177 1. STEERING STIFFNESS, MAKE IT HARD TO TURN ABOUT 90% OF THE TIME WHILE DRIVING. 2. ROUGH ENGINE - MISSED FIRE DUE TO THE COIL LEAKAGE AND ABOUT STARTED ABOUT 6-8 MONTHS AGO. *TR

TL*THE CONTACT OWNS A 2003 KIA SEDONA. THE CONTACT NOTICED THAT HER CHILD SAFETY SEAT WOULD INAPPROPRIATELY MOVE WITHIN THE DRIVER'S SIDE MIDDLE ROW SEAT WHEN IT WAS RESTRAINED BY THE SAFETY BELT. THE SEAT BELT WOULD NOT RETRACT PROPERLY, WHICH LEFT THE CHILD VULNERABLE TO SERIOUS INJURY IN THE EVENT OF A CRASH. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT SHE WOULD HAVE TO REPLACE THE ENTIRE SEAT BELT UNIT. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 61,000 AND CURRENT MILEAGE WAS 64,000.

I HAVE A 2003 KIA SEDONA AND I HAVE HAD NOTHING BUT ISSUES. ANYWHERE FROM HAVING TO REPLACE THE ALTERNATOR, WHICH I WILL SAY WAS A PAIN IN THE BUTT...TO MAJOR ISSUES WITH THE BRAKES. FROM READING MANY DIFFERENT SITES THIS IS NOT AN UNCOMMON ISSUE!!!!!!!!!!!! IT IS JUST SO FRUSTRATING THAT YOU PURCHASE A VAN BECAUSE THEY SAY IT IS GREAT THEN YOU GET THIS PIECE OF JUNK. THE SAD THING IS MOST PEOPLE WHO OWN THESE ARE YOUNG COUPLES WITH CHILDREN AND CAN NOT AFFORD THE REPAIRS BUT HAVE TO PAY FOR THEM AND WE ARE STUCK WITH THESES TRASH BOXES BECAUSE WE HAVE CHILDREN AND CAN NOT AFFORD TO GO OUT AND TRADE IT IN, LOSE OUR BUTTS BECAUSE THEY ARE NOT WORTH THE MONEY WE OWE ON THEM. I CAN NOT AFFORD TO KEEP FIXING THIS HEAP OF JUNK BUT I AM STUCK WITH IT. I HOPE THAT SOMETHING GETS DONE WITH THESE...THEY ARE WORTHLESS AND MY CHILDREN ARE PAYING FOR IT!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE NOT HAD A VEHICLE SO BAD IN MY LIFE...I AM TIRED OF REPLACING THE BRAKES, ROUTERS, AND NOW THE CALIPERS!!!!!!!!!!!!!*TR

TL*THE CONTACT OWNS A 2003 KIA SEDONA. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE THE POWER WINDOWS WERE INOPERATIVE. UPON INSPECTION, A TECHNICIAN REPLACED THE CONSOLE BECAUSE IT WAS BLOWING THE FUSE IN THE ELECTRICAL SYSTEM. THE FUSE MELTED AND SMOKE ENGULFED THE PASSENGER COMPARTMENT OF THE VEHICLE WHEN THE ENGINE WAS STARTED. THE VEHICLE HAS BEEN TO THE DEALER ON FOUR OCCASIONS AND THE CONSOLE AND CONNECTOR WERE REPLACED. NONE OF THE REPAIRS HAVE CORRECTED THE FAILURE. HE CALLED THE MANUFACTURER AND WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 38,284 AND CURRENT MILEAGE IS 48,000. UPDATED 02/05/09 *BF UPDATED 02/06/09. *JB

MY 2003 KIA SEDONA AIR BAG LIGHT KEPT COMING ON TOLD KIA DEALER ABOUT IT THEY REFUSED TO DO ANYTHING FOR IT. SAID WAS NOT A PROBLEM. UPON A ACCIDENT THE PASS. AIRBAG DEPLOYED WITH KNOW ONE IN THE SEAT OR ANY ITEM IN THE SEAT IT DEPLOYED SO HARD THAT IT TORE THE SUN VISOR OFF ITS ARM AND TURNED IT INTO A PROJECTILE. *TR

IN JULY 2004 A PERSON RAN A STOP SIGN, I COMPLETELY DROVE INTO HER WHOLE PASSENGERS SIDE WITH THE FRONT END OF MY 2003 KIA SEDONA. I ALSO HAD MY 2 YEAR OLD SON IN THE CAR AT THE TIME. THE AIR BAGS DID NOT DEPLOY WHICH WAS A CONCERN TO THE EMERGENCY PERSONNEL THAT RESPONDED TO THE SCENE. I SUSTAINED NECK INJURY THAT LATER HAD TO HAVE SURGERY TO CORRECT AND MY SON WHO WAS IN HIS SAFETY SEAT IN THE REAR ALSO SUSTAINED BURN INJURY FROM HIS SAFETY SEAT HARNESS. I CONTACTED KIA AFTER THE ACCIDENT AND WAS TOLD THAT THERE WAS NO WAY TO TEST THE AIR BAGS UNLESS THEY DEPLOYED THEM. NEEDLESS TO SAY THEY WOULD NOT DO THIS. AGAIN IN AUGUST 2005 ANOTHER DRIVER RAN A STOP SIGN AND AGAIN I HIT THEM WITH FULL FRONT END TO THEIR DRIVERS SIDE. AGAIN THE AIR BAGS DID NOT DEPLOY CAUSING CONCERN WITH THE EMERGENCY PERSONNEL. I STILL CONTINUE TO HAVE PAIN FROM MY 2004 ACCIDENT AND I AM STILL IN THE PROCESS OF TRYING TO RECOUP SOME OF MY LOSSES. (WAGES, MEDICAL, TIME WITH MY SON).I CAN'T EVEN BEGIN TO LIST THE LOSS I HAVE THAT WILL NEVER BE RECOUPED. SOMEONE NEEDS TO CHECK INTO THIS, IT SEEMS TO ME AFTER READING ALL THESE COMPLAINTS ABOUT THE AIR BAGS THAT SOMETHING IS WRONG. I HAVE ALL THE POLICE REPORTS, ESTIMATES AND PICTURES. *TR

TL*THE CONTACT OWNS A 2003 KIA SEDONA. WHILE DRIVING AT ANY SPEED IN WARM TEMPERATURES ABOVE 80 DEGREES, THE CONTACT SMELLS RAW GAS AS IF SOMEONE POURED GASOLINE IN THE VEHICLE. THE SMELL CAUSES HIM TO BECOME PHYSICALLY ILL. KIA WAS AWARE OF THE FAILURE AND UNSUCCESSFULLY ATTEMPTED TO CORRECT THE ISSUE. THEY STATED THAT NOTHING COULD BE DONE. WHEN KIA HAD A TECHNICIAN INSPECT THE VEHICLE, HE STATED THAT THE VEHICLE PERFORMED IN THIS MANNER AND PROVIDED CASE NUMBER T1472689. KIA CONSUMER AFFAIRS ALSO PROVIDED CASE NUMBER K1473088. THE CURRENT MILEAGE WAS 61,000 AND FAILURE MILEAGE WAS 26,000.

TL*THE CONTACT OWNS A 2003 KIA SEDONA. THE CONTACT NOTICED THAT THE WINDSHIELD WAS CRACKED IN THE MIDDLE OF THE DASHBOARD TOWARDS THE BOTTOM. THE FAILURE WAS NOT A RESULT OF NORMAL WEAR AND TEAR. WHEN A SHARP TURN WAS MADE, THE CONTACT HEARD A CRACKING NOISE SIMILAR TO METAL RUBBING AGAINST METAL. HE BELIEVED THAT THE FAILURE ORIGINATED FROM THE GLASS FRAME. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 45,000 AND FAILURE MILEAGE WAS APPROXIMATELY 41,000.

AIR BAGS FAILED TO DEPLOY AND IN MY 2003 KIA SEDONA VAN ACCIDENT, I WAS ALMOST KILLED. I AM STILL UNDER THE CARE OF SEVERAL DOCTORS BECAUSE OF PROBLEMS WHICH DEVELOPED FROM THE ACCIDENT. THIS HAS BECOME A HUGE FINANCIAL BURDEN DUE TO NUMEROUS MEDICAL BILLS. I CAN OBTAIN A COPY OF THE ACCIDENT REPORT IF YOU WOULD LIKE TO HAVE IT. I THINK KIA SHOULD HAVE TO ASSUME THE RESPONSIBILITY FOR HUGE AMOUNTS OF MEDICAL BILLS SINCE SAFETY EQUIPMENT APPARENTLY DID NOT WORK PROPERLY. I WOULD APPRECIATE HEARING FROM YOU. THANK YOU FOR YOUR TIME. BETTY DICKERSON *TR

DRIVING A 2003 KIA SEDONA APPROXIMATELY 35 MPH WHEN A CAR MADE A LEFT TURN RIGHT IN FRONT OF US. WE HIT THEM ALMOST HEAD ON, THEN WERE THROWN TO THE RIGHT, UP OVER A CURB AND CAME TO REST AGAINST A BRICK WALL. MY HUSBAND WAS DRIVING, HE SUSTAINED CUTS TO HIS FOREHEAD WHEN HE STRUCK THE WINDSHIELD, AND YES, WE WERE BOTH PROPERLY BELTED IN. HE ALSO BROKE THE STEERING WHEEL, LEAVING BRUISES ON HIS CHEST. I WAS IN THE FRONT PASSENGER SEAT AND SUSTAINED A FRACTURED RIGHT RADOIS AND A FRACTURED LEFT FEMUR, BOTH REQUIRED SURGERY TO PUT IN PLATES AND SCREWS. I SPENT A WEEK IN THE HOSPITAL;, ANOTHER WEEK IN A REHAB HOSPITAL BEFORE BEING ALLOWED TO RETURN HOME. I AM NOW IN A WHEELCHAIR FOR THE NEXT 3 MONTHS, WHILE UNDERGOING PHYSICAL THERAPY AND NEED DAILY ASSISTANCE TO GET BY.. NONE OF THE AIRBAGS ON MY 2003 KIA SEDONA DEPLOYED DURING THE ACCIDENT. THE OTHER VEHICLE, I BELIEVE IT MAY HAVE BEEN A TOYOTA, HAD ALL THEIR BAGS DEPLOY. THE FIREFIGHTERS ON THE SCENE WERE ASTOUNDED THAT NONE OF THE BAGS DEPLOYED. THE CAR WAS TOTALED BY OUR INSURANCE CARRIER, STATE FARM. *TR

I PURCHASED MY 2003 KIA SEDONA IN NOVEMBER 2005. SO FAR THE FOLLOWING HAVE BEEN REPAIRED OR REPLACED: FRONT HUB ASSEMBLY LEFT SIDE ONCE, RIGHT SIDE 2X'S, THE ALTERNATOR, THE WIPER MOTOR, TWO RECALLS, THE BATTERY, NOW AT 65,000 MILES THE TRANSMISSION IS SHOT AND NEEDS TO BE REPLACED AND THE TIMING BELT HAS BEEN REPLACED. HOWEVER THE WARRANTY COMPANY SAYS THEY WONT REPLACE IT BECAUSE THE COST OF THE REPAIR EXCEEDS THE VALUE OF THE CAR. THIS IS SIMPLY OUTRAGEOUS. I HAVE BROUGHT THE CAR TO THE DEALER FOR EVERY SERVICE NEEDED. TRANSMISSION, OIL FILTER ECT. *TR

TL*THE CONTACT OWNS A 2003 KIA SEDONA. SHE RECEIVED A RECALL NOTICE FOR THE WHEEL BEARINGS, BRAKE LIGHTS, AND THE VEHICLE SPEED CONTROL. THE DEALER REFUSED TO HONOR HER RECALL NOTICE SINCE THE VIN WAS NOT INCLUDED. THE CONTACT PROVIDED THE DEALER WITH COPIES OF THE RECALL NOTICE WITH HER VEHICLE INFORMATION LISTED AND THEY DECLINED TO REPAIR THE RECALL. THE MANUFACTURER ADMITTED THAT HER VEHICLE IS INCLUDED IN THE RECALLS BASED UPON THE VIN. THE CONTACT RETURNED TO THE DEALER; HOWEVER, THEY DID NOT HONOR THE RECALL AFTER CONFIRMING THAT SHE RECEIVED APPROVAL FROM THE MANUFACTURER. SHE IS CURRENTLY RESPONSIBLE TO ASSUME THE COST FOR REPAIRS RELATED TO THE RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 79,291. THE NHTSA CAMPAIGN ID NUMBER(S) ARE: 03V158000 , 05V013000 , 05V232000.

I HAVE A KIA SEDONA VAN WITH APPROXIMATELY 65,000 MILES. IT HAS HAD NUMEROUS HEADLIGHTS BULBS THAT HAVE HAD TO BE REPLACED. IN AN ATTEMPT TO PREVENT THIS, THE DEALERSHIP HAS EVEN REPLACED THE ENTIRE HEADLIGHT. THE LAST TIME A BULB BURNED OUT THE DEALERSHIP REPLACED BOTH BULBS EVEN THOUGH ONLY ONE BULB BURNED OUT. THE RATIONAL FOR REPLACING BOTH BULBS WAS THAT ALL OF THE CURRENT WAS DIVERTED TO THE HEADLIGHT THAT WASN'T BURNED OUT, HENCE IT SHORTENED THE LIFE OF THE BULB THAT WAS WORKING. HOWEVER, SIX WEEKS LATER A NEW BULB WAS ALREADY BURNED OUT. AS I UNDERSTAND FROM TALKING WITH REPRESENTATIVES AT MY DEALERSHIP, THIS IS A COMMON OCCURANCE WITH THE KIA VAN. I HAVE HAD THIS PROBLEM TWICE WHEN TRAVELLING OUT OF STATE -- ONCE WHEN IT WAS FOGGY AND BOTH TIMES AT NIGHT. IT IS VERY DANGEROUS TO HAVE A CAR LOSE A HEADLIGHT OUT-OF-THE BLUE AT NIGHT WHEN TRAVELING ON UNFAMILIAR ROADS. PLUS, THIS IS BECOMING EXPENSIVE! *TR

AT APPROXIMATELY 55,000 MILES MY KIA SEDONA VAN HAD A BROKEN ENGINE MOUNT. NOW, AT APPROXIMATELY 65,000 THE VAN HAS AN ADDITIONAL TWO BROKEN ENGINE MOUNTS -- THAT IS A TOTAL OF THREE BROKEN ENGINE MOUNTS IN ONLY 65,000 MILE'S!! THIS IS INCREDIBLY DANGEROUS -- AND THIS SHOULDN'T HAPPEN WITH THIS FREQUENCY, IF AT ALL!! *TR

HEATER WIRING HARNESS OVER HEATED BURNED OUT FAN SWITCH HAPPENED TWICE CANNOT GET FAN TO COME ON NOW. *TR

TL*THE CONTACT OWNS A 2003 KIA SEDONA. WHEN THE LEFT TURN SIGNAL WAS ACTIVATED, THE SIGNAL SWITCH REMAINED ENGAGED UNTIL IT WAS MANUALLY DISENGAGED. THE RIGHT TURN SIGNAL OPERATED NORMALLY. THE CONTACT BELIEVED THAT THE LEFT TURN SIGNAL FAILED BECAUSE IT DOES NOT OPERATE THE SAME AS THE RIGHT SIGNAL. THE DEALER STATED THAT THE FAILURE WAS ACTUALLY A STANDARD FEATURE OF THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 53,000.

TL*THE CONTACT OWNS A 2003 KIA SEDONA. THE CONTACT WAS UNABLE TO ENTER AND EXIT THE DRIVER SIDE DOOR WITH HER KEY OR REMOTE. THE DEALER INFORMED HER THAT THEY WOULD HAVE TO BREAK THE DOOR TO REPAIR THE VEHICLE; HOWEVER, THEY SMASHED THE WINDOW INSTEAD. THE DOOR LOCK ACTUATOR WAS REPLACED ON THE DRIVER SIDE DOOR. THE REMAINING LOCKS ON THE VEHICLE HAVE NOT FAILED. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FUEL SYSTEM WAS UNKNOWN. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 120,000.

I HAVE TAKEN MY FATHER'S 2003 KIA SEDONA TO NAPLETON KIA IN ELMHURST SEVERAL TIMES FOR LOSS OF ENGINE POWER WHEN THE AIR CONDITIONER IS TURNED ON AND THE RADIATOR FANS BEING ON CONSTANTLY WHEN THE OUTSIDE TEMP REACHES 80 DEGREES OR MORE ALSO WHEN AIR CONDITIONER IS ON. THIS WAS NEVER A PROBLEM WHEN MY FATHER FIRST BOUGHT THIS VEHICLE BUT THE DEALER SAYS IT'S NECESSARY FOR THE FANS TO BE ON WHEN THE AIR IS TURNED ON TO PROTECT THE ENGINE FROM OVERHEATING. I BELIEVE THAT UP TO A CERTAIN POINT BUT THE FANS NEVER TURN OFF WHEN THE AIR IS ON. I HAVE A PROBLEM WITH THAT LOGIC. ANOTHER PROBLEM IS THE VEHICLE SOMETIMES BUCKS AND BACKFIRES FOR NO APPARENT REASON. IT'S FINE ONE MINUTE AND BAD THE NEXT THIS OCCURS A LEAST ONCE A MONTH, THEN IT'S FINE LIKE NOTHING EVER HAPPENED, UNTIL NEXT MONTH. THE DEALER MY DAD TAKES IT TO SEEMS LIKE THEY ARE NOT INTERESTED IN GETTING TO THE PROBLEMS THIS VEHICLE HAS, BUT WAITING UNTIL SOME OTHER PROBLEM OCCURS LIKE A CHECK ENGINE LIGHT COMES ON, THEN MAYBE THEY'LL SPEND SOME TIME ON IT. BUT THE VEHICLE COMES OUT OF THE DEALERSHIP FINE BUT WITHIN A DAY OR TWO IT'S THE SAME OLD PROBLEMS. MY DAD FEELS LIKE HE'S WASTING HIS TIME TRYING TO EXPLAIN THE PROBLEMS TO THE DEALERSHIP BECAUSE THEY MAY SEEM INTERESTED BUT HAVE NO INCENTIVE TO FIND THE REAL REASON THESE PROBLEMS OCCUR IN THE FIRST PLACE. THEY EITHER DON'T KNOW OR DON'T CARE. I'M BEGINNING TO THINK THAT THE MECHANICS DON'T KNOW AND THE DEALERSHIP DOESN'T CARE. *TR

I HAD GONE TO LUNCH AND STOPPED BY THE GROCERY STORE FIRST AND THEN WENT BY THE GAS STATION FOR A MOMENT. WHEN I CAME OUT, I GOT INTO MY VAN AND IT WOULD NOT CRANK. NO WARNING, NO PRIOR TROUBLE, NOISES, SLOW CRANK, NOTHING. IT WOULD NOT EVEN ATTEMPT TO CRANK. I HAD TO WALK BACK TO WORK. LATER THAT EVENING, MY FATHER CAME TO LOOK AT IT AND WE ASSUMED IT WAS A DEAD BATTERY. WE REPLACED THE BATTERY AND THE BATTERY LIGHT AS WELL AS THE BREAK LIGHT REMAINED ON. MY FATHER SUSPECTED THE ALTERNATOR. WE CALLED THE KIA DEALERSHIP AND THEY TOLD US THERE HAD BEEN A RECALL ON ALTERNATORS, BUT AS USUAL, OUR VIN NUMBER DID NOT SHOW UP AS ONE RECALLED. $400.00 LATER, I AM WONDERING WHY OUR VEHICLE WAS NOT ON THE RECALL LIST. WE HAVE SPENT NEARLY $2,000 ON "WARRANTY MAINTENANCE" JUST TO MAKE SURE NOTHING GOES WRONG AND IF IT DOES IT SHOULD BE COVERED. UNFORTUNATELY FOR US, WE SPENT WELL OVER $1500.00 ON OUR 60,000 MILE MAINTENANCE TO INSURE THE WARRANTY STAYS IN AFFECT JUST 3 MONTHS AGO. OF COURSE, WE ARE TOLD NOW THAT THE ALTERNATOR IS NOT COVERED AFTER 60,000 MILES. WHY AM I PAYING SO MUCH MONEY IF NOTHING IS GOING TO BE COVERED. *TR

OUR SEDONA HAS BEEN UNRELIABLE FROM 15,000 MILES ON. I LOOSE SLEEP OVER THE FACT THAT MY WIFE AND CHILDREN ARE IN THIS VEHICLE EVERY DAY TO GET TO AND FROM SCHOOL AND OTHER DAILY ACTIVITIES AND ERRANDS. IT IS BACK IN FOR SERVICE FOR THE SAME RE-OCCURRING PROBLEM - A SHOT ALTERNATOR. THIS IS THE FOURTH TIME THIS COMPONENT HAS BEEN DAMAGED, TWICE BEFORE DAMAGING THE BATTERY AS WELL. I PRIDE MYSELF IN KEEPING OUR VEHICLES SERVICED NEARLY TO THE RECOMMENDED SCHEDULE, BUT THIS MINIVAN IS JUST NOT A QUALITY BUILT. I HAVE READ OF OTHER COMPLAINTS, AND SIMILARLY OUR MINIVAN ALSO BUCKS WHEN IDLE AT A TRAFFIC LIGHT, IT BUCKS WHEN TRAVELING UNDER 40 MPH, AND THE AIR CONDITIONING UNITS ARE AS LOAD AS AN INDUSTRIAL TYPE FAN. *TR

TL*THE CONTACT OWNS A 2003 KIA SEDONA. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO BRAKE AT A SAFE DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES TO REPLACE THE BRAKE PADS AND THE ROTOR. THE DEALER STATED THAT THE CONTACT IS DRIVING THE VEHICLE IMPROPERLY AND CAUSING THE BRAKES TO WEAR OUT. THE CONTACT STATED THAT THE AIR BAG INDICATOR DOES NOT APPEAR ON THE DASHBOARD. THE CURRENT MILEAGE IS 100,000 AND FAILURE MILEAGE WAS 96,283.

TL*THE CONTACT OWNS A 2003 KIA SEDONA. THE TIRES ARE BIGO EURO TOUR TIRES, SIZE P212/70R15. WHILE DRIVING 60MPH, THE VEHICLE JERKED. IT APPEARED TO BE A FLAT TIRE; HOWEVER, THE TIRE FELL OFF OF THE VEHICLE AND ROLLED DOWN THE INTERSTATE. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND IT WAS TOWED TO THE DEALER. THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 48946 AND THE FAILURE MILEAGE WAS 48765.

THE JUNCTION BLOCK (FUSE BOX) LOCATED BEHIND THE COVER NEAR THE EMERGENCY BRAKE PEDAL PARTIALLY BURNED AND MELTED AT TWO PIN CONNECTORS. THE ADJACENT WIRING HARNESS CONNECTOR ALSO PARTIALLY BURNED AND MELTED. PRIOR TO THE FAILURE, THE DASH INDICATOR FOR THE DEFROSTER ILLUMINATED AND REMAINED ILLUMINATED EVEN THOUGH THE DEFROSTER WAS NOT TURNED ON. WHEN THE CAR WAS TURNED OFF, THE DASH INDICATOR FOR THE DEFROSTER REMAINED ILLUMINATED. THE BATTERY WAS DEAD THE NEXT DAY. AFTER JUMP STARTING THE VAN, IT WAS DRIVEN TO THE LOCAL KIA DEALER WHERE THE MACHANIC IDENTIFIED THE JUNCTION BLOCK DAMAGE. KIA HAS PROPOSED TO REPLACE THE JUNCTION BLOCK AND ENTIRE DASH WIRING HARNESS FOR $1,934.19. THE COST OF THE JUNCTION BLOCK IS $19.95, BUT THE COST OF THE WIRING HARNESS IS $1,067.65. THE BALANCE OF THE PROPOSED COST IS LABOR AND TAXES. KIA DOES NOT PROVIDE THE HARNESS CONNECTOR AS A SEPARATE PART. I CALLED THE KIA HELP LINE AND PROVIDED A VERBAL REPORT TO A CUSTOMER SERVICE AGENT, AND WAS TOLD THAT KIA CAN DO NOTHING ELSE TO RESOLVE THE PROBLEM. I LOCATED 12 RELEVANT ODI COMPLAINTS FOR 2003 SEDONAS AND 2 RELEVANT ODI COMPLAINTS FOR 2003 SEDONA EX MODELS, ALL RESULTING IN DASH FIRES. I DID NOT SEARCH OTHER MODEL YEARS. IT MAY HAVE BEEN MY GOOD FORTUNE NOT TO EXPERIENCE A VEHICLE FIRE, AS WELL AS COMPELLING EVIDENCE RELATED TO THE CAUSE OF THESE OTHER REPORTED FIRES.

TL* - THE CONTACT OWNS A 2003 KIA SEDONA. THE CONTACT STATED THAT THE HANDLES ON THE REAR PASSENGER AND DRIVER SIDE DOORS BROKE OFF OF THE VEHICLE. THE HANDLES WERE PLASTIC. THE DOORS WERE UNABLE TO BE OPENED BECAUSE THE CHILD SAFETY LOCK WERE ON. THE FAILURE MILEAGE WAS 74,500. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. *AK

2003 KIA SEDONA, TROUBLE WITH FRONT END SUSPENSION MAKING CLUNKING NOISE. THE DEALER IDENTIFIED PROBLEM BUT CAN NOT FIX IT. THEY CONTACTED KIA DIRECT IN 2004 BUT ISSUE STILL EXIST. DUE TO PROBLEM FRONT TIRE WARE OUT. CONCERN ISSUE MAY CAUSE ACCIDENT. *JB

MOTOR NEEDS TO BE REPLACED WITH JUST 39,000 MILES ON THE VAN AND JUST 4 YEARS OLD. SERVICE DEPT. WILL NOT COVER THIS. *JB

IN MY KIA SEDONA MINIVAN I HAD PURCHASED BRAND NEW ONLY BECAUSE OF THE WARRANTY I TOOK KIDS TO SCHOOL OIL LIGHT CAME ON AND WHEN I TRIED TO CRANK BACK NO. THEY TOWED TO THE LOCAL KIA DEALERSHIP AND THE SAID IT WAS NOT WARRANTABLE. *NM

A RECALL WAS PERFORMED ON THIS SEDONA 2003 ON FEBRUARY 12 2006, REGARDING POWER SEATS WIRING( NHTSA CAMPAIGN ID NUMBER: 05V463000). ON JULY 10, 2006 WHILE DRIVING SMOKE CAME OUT THE FRONT DASH AND SUDDENLY A FIRE UNDER DRIVER WHEEL(GEAR) RIGHT NEXT TO MY WIFE'S LEFT LEG. DRIVERS WINDOWS WAS DOWN BECAUSE OF THE HEAVY SMOKE PRIOR TO THE FIRE STARTING, SO WHEN MY WIFE STOPPED THE SEDONA AND NOTICED THE FLAMES NEAR HER LEGS SHE JUMPED ON THE DRIVERS SEATS AND SINCE SHE WAS UNABLE TO UNLOCK THE DOOR BECAUSE OF PREVIOUS POWER FAILURE DUE TO THE FIRE THEN SHE JUMPED THROUGH THE WINDOWS AND GOT OUT, SOMEBODY ELSE PUT OUT THE FIRE QUICKLY WITH A FIRE EXTINGUISHER BUT HE USED THE KEY TO OPEN THE DOOR BECAUSE THERE WAS NOT OTHER WAY TO OPEN THAT DOOR. ALSO, NEEDED TO INVESTIGATE WHY THE DOOR DID NOT OPENED AT THAT TIME WHEN A FIRE GOING ON. ROAD ASSISTANCE CAME IN TO PICK UP THE SEDONA, THEN WAS TAKEN DOWN TO MOTORAMBAR, INC. AUTHORIZED KIA DEALER IN PUERTO RICO FOR INSPECTION AND TO GET A CERTIFIED DIAGNOSTICS ON HOW AND WHY THIS HAPPENED. I WAS TOLD BY SERVICE ADVISOR SUPERVISOR THAT THIS WAS THE FIRST SEDONA THAT CAUGHT ON FIRE WITH NO ELECTRICAL INSTALLATIONS OTHER THAN WHAT IT CAME ORIGINALLY WHEN I PURCHASED THE UNIT. THEY WERE GOING TO LET KIA MOTORS ENGINEERS KNOW ABOUT IT SO THEY CAN COME DOWN AND PERFORM AND INVESTIGATION ON WHY THIS HAPPENED AND HOW THE FIRE START AND WHEN THAT HAPPENED, THEY WILL CONTACT ME SO I CAN BE PRESENT WHEN THEY DO THE INSPECTION AND CERTIFICATION, B

2003 KIA SEDONA WITH PROBLEMS WITH LOSING POWER, CHOKING. **NAR**CC THE BUTTERFLY PLATES WERE FOUND LOOSE IN THE PLENUM AND THE SCREWS WERE MISSING. THE TECHNICIAN TOLD THE CONSUMER THAT THEY WERE NOT INSTALLED PROPERLY FROM THE FACTORY. WHEN THE BUTTERFLY'S FAILED THE CONSUMER WAS ON THE HIGHWAY GOING 70 MPH THE SUDDENLY LOST POWER. THE A/C FAILED IN THE MIDDLE F THE SUMMER.

2003 KIA SEDONA ACCELERATES WITHOUT WARNING WHEN THE SPEED (CRUISE) CONTROL IS ENABLED, BUT NOT ACTIVATED (SET BUTTON HAS NOT BEEN PUSHED). THIS IS NOT THE KNOWN CABLE FREEZING PROBLEM, SINCE WE LIVE IN FLORIDA. THIS IS A SAFETY PROBLEM IF IN TRAFFIC AND CAN'T REACT FAST ENOUGH TO HIT THE BRAKES BEFORE IMPACTING A CAR IN FRONT. DEALER COULD NOT DUPLICATE PROBLEM AFTER A SHORT DRIVE AND NOTHING WAS DONE. *JB

DT*: THE CONTACT STATED THE GAS STORAGE TANK RUSTED OUT CAUSING THE FUEL FILTER TO CLOG. THE SERVICE DEALER DETERMINED THE VEHICLE NEEDED A NEW STORAGE TANK AND FILTER TO CORRECT THE ISSUE. UPDATED 02/06/07. *JB

DT*: THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE PROBLEM.

IN JULY OF 2006, WHILE ON VACATION, WE NOTICED A LUG NUT MISSING FROM THE RIGHT FRONT WHEEL, AND ONE NEXT TO IT WAS FINGER LOOSE. (NEW TIRES WERE PUT ON IN FEBRUARY 2006). I REPLACED THESE AT THE NEXT EXIT. TOOK VAN TO KIA DEALER THE NEXT WEEK, THEY REPLACED WITH OEM LUG NUTS. THE FOLLOWING WEEK, I NOTICED A LUG NUT WAS MISSING AGAIN FROM THE SAME WHEEL. TOOK TO KIA, THEY REPLACED. 2 WEEKS LATER, I NOTICED A LUG NUT MISSING FROM SAME TIRE AGAIN. TOOK TO KIA TO BE REPLACED AND THEY SAID THEY DIDN'T KNOW WHY THEY KEPT FALLING OFF, HAD NOT SEEN THIS BEFORE. 2 MONTHS PASSED, AND I TRIED TO ROTATE MY TIRES IN EARLY OCT. ONE STUD SNAPPED OFF, AND ANOTHER SEIZED UP, IF I TRIED TO GET IT OFF, IT WOULD HAVE SNAPPED OFF ALSO. TOOK IT TO THE DEALER TODAY, THEY REPLACED 2 STUDS AND THE 2 LUG NUTS. AGAIN, NO IDEAS AS TO WHY THIS IS OCCURRING. I'M AFRAID THERE IS SOMETHING WRONG WITH THE WHEEL STUDS / WHEEL ASSEMBLY, WHICH MAY RESULT IN A WHEEL SEPARATION WHILE DRIVING, RESULTING IN SERIOUS INJURY TO PASSENGERS/OTHER PEOPLE, AND SERIOUS DAMAGE TO VEHICLES. I THINK THIS SHOULD BE INVESTIGATED BEFORE SOMEONE GETS INJURED/KILLED. *NM

CAR HAS BEEN HUGE HEADACHE BOUGHT NEW IN 2003 HAS BEEN TOWED TWICE FOR LEAKING COOLANT LINES THAT RUSTED OUT. LAST TIME WAS ON VACATION KIA HAS NOT RETURNED ON PHONE CALL OR E-MAIL AS IT COST ME 300 DOLLARS AND CAR IS UNDER BUMPER TO BUMPER WARRANTY HAS 34K MILES . DRIVERS DOOR HANDLE BROKE AND AIRBAG LIGHT WAS ON FIXED BY DEALER. ONE BRAKE PAD LINING FELL OFF AT 25K MILES REPLACED MYSELF. MOST IMPORTANT WE HAD A REAR TIRE BLOW OUT AT 60 MPH IN THREE LANES OF TRAFFIC. TIRE SHREDDED APART WITH 28K MILES AND WAS NEW YORK INSPECTED 2 MONTHS EARLIER. OTHER BACK TIRE BUBBLED OUT ON ONE SIDE AND MADE THE CAR SHUDDER. REPLACED TIRES MYSELF BUT PLEASE INVESTIGATE THIS CAR NOW I AM REALLY WORRIED AFTER READING ABOUT THE AIRBAGS NOT DEPLOYING. *JB

DT*: THE CONTACT STATED THAT THE VEHICLE EXPERIENCED CONTINUOUS BRAKE PROBLEMS. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHO REPAIRED OR REPLACED THE BRAKES AND ROTORS EVERY TIME PROBLEMS REOCCURRED. THE DEALER DETERMINED THAT THE PROBLEMS WERE DUE TO NORMAL WEAR AND TEAR ALTHOUGH THE VEHICLE'S PROBLEMS OCCURRED 2 MONTHS AFTER THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT STATE THE CAUSE OF THE PROBLEM. THE CONTACT BELIEVES THAT THE PROBLEMS ARE A MANUFACTURER DEFECT.

OIL SLUDGE IS BUILDING UP IN THE ENGINE. THE OIL HAS BEEN CHANGED AS REQUIRED AND THE ENGINE FLUSHED TO NO AVAIL. ANTWERPEN KIA DEALERSHIP IS REFUSING TO HONOR THE VEHICLE WARRANTY AND REPAIR OR REPLACE THE ENGINE. *JB

DT*: THE CONTACT STATED WHILE TRAVELING 55-65 MPH THE VEHICLE SHAKES. THE DEALERSHIP HAS INSPECTED THE VEHICLE MULTIPLE TIMES AND REPLACED THE TRANSMISSION SWITCH ONCE. THIS ATTEMPT DID NOT REPAIR THE PROBLEM. *AK UPDATED 05/30/06

CONSUMER RECEIVED RECALL NOTICE ON 2003 KIA SEDONA'S ACCELERATOR CABLE (05V-239). DEALER DID NOT HAVE THE PARTS TO CORRECT THE RECALL. *TS *NM

THE CRUISE CONTROL WILL NOT WORK AT CERTAIN TIMES AND THIS HAS BEEN GOING ON FOR AT LEAST 6 OR 7 MONTHS AND IS STILL HAPPENING. DEALER REPLACED CRUISE SWITCH BUT THAT DID NOT WORK, IT STILL IS DOING THE SAME THING. WENT BACK TO DEALER AND THEY SAID THEY COULD NOT DOING ANYTHING ABOUT IT UNTIL THEY SEE IT HAPPENING. THIS IS A PROBLEM BECAUSE IT DOES IT WHEN IT FEELS LIKE DOING IT AND I CANNOT GET IT TO THE DEALER WHEN IT IS HAPPENING. *JB

DT: WHILE DRIVING THE AIR BAG LIGHT CAME ON. CONSUMER TOOK CAR TO DEALER WHO PERFORMED A DIAGNOSTIC TEST WHICH SHOWED A FAULTY SENSOR WITHIN THE AIR BAG. DEALER ORDERED A NEW AIR BAG SENSOR. CONSUMER WAITED 3 WEEKS FOR THIS TO BE DELIVERED. DEALER SAID THERE WAS NO CHANCE THE AIR BAG COULD DEPLOY AS IT WAS SIMPLY INACTIVE. ON JUNE 17, 2005 THE BUCKLE WAS REPLACED, AND THE AIR BAG LIGHT WENT OFF AND NO LONGER ILLUMINATED. ON AUGUST 13, 2005, THE AIR BAG LIGHT CAME ON AGAIN. TOOK VEHICLE BACK TO DEALER ,WHO NOTED THE AIR BAG SENSOR WAS NOT WORKING AND AGAIN HAD TO WAIT FOR THE PART TO COME IN. *AK *JB

DT: THE CONTACT OWNS A 2003 KIA SEDONA. THE VEHICLE WAS TRYING TO START BY ITSELF . THE WINDSHIELD WIPERS WERE ON AND THERE WAS SMOKE IN THE VEHICLE AND FLAMES ON THE DRIVER'S SIDE EMERGENCY BRAKE. THE CONTACT'S HUSBAND PUT THE FLAMES OUT BEFORE THE FIRE DEPARTMENT RESPONDED. THE FIRE WAS FIRST NOTICED FROM THE DRIVERS SIDE WHERE THE EMERGENCY BRAKE WAS LOCATED. THE VEHICLE WAS NOT OPERATING UNUSUALLY BEFORE. THE VEHICLE HAD BEEN PARKED FOR ABOUT TWO HOURS BEFORE THE FIRE WAS NOTICED. THE DEALERSHIP TOLD HER HUSBAND AT THIS POINT THEY BELIEVED THIS WAS STARTED FROM THE LOW JACK INSTALLATION WHICH WAS INSTALLED BY THE DEALERSHIP. THE POLICE REPORTED TO THE SCENE, AND AFTER ARSON WAS RULED OUT THEY HANDED THE SITUATION OVER TO THE FIRE DEPARTMENT. THE CONTACT GOING THERE TONIGHT TO PICK UP THE FIRE DEPARTMENT'S REPORT. *AK THE HORN DID NOT WORK.

DT: THE CONSUMER STATED THAT 2003 KIA SEDONA CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. THE VEHICLE HAD BEEN SITTING FOR AROUND SIX HOURS. THE FIRE STARTED UNDERNEATH THE STEERING WHEEL IN THE DASHBOARD AREA. THE INSIDE OF THE VAN HAD SUBSTANTIAL DAMAGE. THE VAN WAS TOWED TO A BODY SHOP UNTIL THE INSURANCE ADJUSTER LOOKED AT THE VAN. THE VAN WAS DRIVING FINE AND WORKING IN GOOD SHAPE PRIOR TO THE FIRE. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. T A FIRE INVESTIGATOR CAME AND INSPECTED THE SCENE. THE FIRE INVESTIGATOR CONCLUDED IT WAS AN ELECTRICAL FIRE. THE DEALER AND THE MANUFACTURER HAVE BEEN TOLD ABOUT THE FIRE. THE CONSUMER JUST TOLD KIA ABOUT THE FIRE, AND THEY WANTED THE CONSUMER TO GET A COPY OF THE FIRE REPORT ,AND THEN THEY WOULD TALK TO HIM. THE DEALERSHIP TOLD THE CONSUMER THAT THEY DIDN'T KNOW WHAT TO TELL HIM. AN INSURANCE AND FIRE REPORT WAS TAKEN, ALTHOUGH THE CONSUMER DID NOT HAVE A COPY RIGHT NOW OF THE REPORT. THE FIRE DEPARTMENT TOOK PICTURES ON THE NIGHT OF THE FIRE. THERE WERE NO INJURIES AND NO DAMAGE TO THE HOME. THE TRANSMISSION WOULD NOT COME OUT OF GEAR FOR THE WRECKER TO TOW IT.*AK

DAD: A NOISE WAS COMING FROM THE MUFFLER/ENGINE. THIS HAPPENED AT SPEEDS OF 35-45 MPH AND IN HOT WEATHER, AND WHEN THE AIR CONDITIONER WAS ON. THE PROBLEM FIRST STARTED ON SEPTEMBER 24, 2004. WHEN THE CONSUMER TOOK VEHICLE TO A DEALERSHIP FOR REPAIRS THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK

2003 KIA SEDONA WITH APPROX 48,000 MILES, PARKED AND UNOCCUPIED IN THE PARKING AREA OF MY TOWNHOUSE COMMUNITY. WENT TO OPEN THE DOOR REMOTELY USING THE KEY RING AND THERE WAS NO RESPONSE. EVENTUALLY HAD TO MANUALLY OPEN THE CAR AND NOTICED THE ENTIRE LEFT HAND SIDE OF THE INSTRUMENT PANEL AND DASHBOARD AREA HAD LITERALLY MELTED INTO THE FLOORBOARD. APPEARS AS IF THERE WAS SOME KIND OF ELECTRICAL SHORT. VEHICLE WAS TOWED TO BONNEVILLE KIA AND DUE TO MY EXTENDED SERVICE CONTRACT IMMEDIATELY SET UP A RENTAL. THE SERVICE REP AT BONNEVILLE SAID HE HAD NOT SEEN "ANYTHING LIKE IT" AND WAS TO CALL HIS FACTORY REP AND RECOMMENDED I CONTACT MY AUTO INSURANCE CARRIER TO BEGIN THE CLAIMS PROCESS. THE CIRCUMSTANCES OF THIS INCIDENT SEEM WAY TO CLOSE TO OTHER COMPLAINTS FOUND ON OUR WEBPAGE. CLEARLY THERE IS SOME KIND OF DEFECT THAT KIA NEEDS TO ADDRESS. OTHER THAN SERVICE FOR OIL CHANGES AND TIRE ROTATION, ONLY KIA BONNEVILLE HAS PERFORMED MAINTENANCE ON THIS VEHICLE. PURCHASE DATE WAS DEC 2003. *JB

DT: THE CONSUMER STATED THAT 2003 KIA SEDONA ACCELERATED BY ITSELF WHILE SITTING AT A STOP SIGN. THE ENGINE ACCELERATED WHEN THE CONSUMER HAD FOOT ON THE BRAKE. THE CAR HAD NEVER DONE THIS BEFORE. THE CAR TRAVELED A COUPLE OF FEET AND THERE WAS A NEAR MISS BY OTHER VEHICLES. THE CONSUMER CONTACTED THE DEALER AND WAS WAITING FOR ON AN APPOINTMENT TO TAKE THE VEHICLE IN FOR SERVICE. THE CONSUMER HAS NOT CONTACTED KIA AT THIS POINT. HE SUGGESTED THAT ON ONE KNEW WHAT WOULD MAKE THE VEHICLE DO THIS. THE CAR ACCELERATED BY ITSELF 6 TIMES IN THE SAME DAY, AND THE CONSUMER HAD FOOT ON THE BRAKE ALL 6 TIMES. THE CONSUMER CONSULTED THE OWNER'S MANUAL AND LOOKED AT THE ENGINE ,AND THE ENGINE SIZE WAS DESCRIBED AS 3500.*AK

A FRONT END IMPACT AT 45 MPH AND THE AIRBAG DID NOT DEPLOY. *JB

I HAVE HAD MY 2003 KIA SEDONA A LITTLE OVER 2 YEARS. I BOUGHT IT NEW FROM A DEALER. SINCE 2002, I HAVE HAD PROBLEMS WITH THE FRONT SEAT BELT SENSORS, TO THE POINT BOTH HAVE HAD TO BE REPLACED. WHEN THIS SENSOR DOES NOT OPERATE PROPERLY, THE "AIRBAG NEEDS SERVICING" LIGHT COMES ON. WITH THAT LIGHT ON, THE VAN WILL NOT PASS INSPECTION (VA STATE INSPECTION). THE FIRST TIME THIS HAPPENED, THE DEALERSHIP WAS OUT OR STOCK OF THE REPLACEMENT SEATBELT ASSEMBLY, BUT THEY GAVE ME ONE FROM ANOTHER CAR WHILE WE WAITED FOR MY PARTS TO COME IN. THEY NEVER CAME IN. NOW, THE 2ND ONE HAS GONE BAD, AND I AM STILL WAITING FOR A PART. EVIDENTLY, WHERE THE DEARLERSHIP ORDERS PARTS FROM KIA IS OUT OF STOCK OF THESE ITEMS DUE TO HIGH VOLUME OF REPLACEMENT. I AM (1) CONCERNED THAT SO MANY OF THESE ARE GOING BAD THAT THE COMPANY HAS RUN OUT OF STOCK, AND (2) WORRIED THAT FAILURE OF THIS SENSOR COULD RESULT IN MY AIRBAG NOT WORKING PROPERLY. I HAVE NOW BEEN WAITING OVER 4 MONTHS FOR THE REPLACEMENT PARTS, AND THEY ARE STILL NOT AVAILABLE FROM THE DEALER. THIS ITEM IS NOT COVERED BY WARRANTY, AND IT DOES NOT APPEAR TO BE A RECALL ITEM. BUT SHOULDN'T A SAFETY ITEM LIKE THAT CAUSE A RECALL SINCE IT INVOLVES PERSONAL SAFETY AND THE PASSIVE RESTRAINT OPERATION? AND IF THAT MANY ARE FAILING, DOESN'T THAT CAUSE CONCERN FROM THE NHTSB?

THIRD TIME I AM HAVING MY SEAT BELT BUCKLE REPLACED DUE TO AIRBAG LAMP BEING ON. THEY JUST KEEP REPLACING FAULTY PART WITH ANOTHER FAULTY PART, THIS THIRD TIME, ONLY TOOK TWO DAYS FOR LIGHT TO COME BACK ON. I HAVE ALSO BEEN TOLD IN THE MEANTIME MY AIRBAGS ARE INACTIVE. THIS PROBLEM NEEDS TO BE ADDRESSED AND RECALLED, NOT JUST REPLACED. I DO NOT FEEL SAFE.

DROVE 2003 KIA SEDONA 4 OR 5 MILES. GOT OUT TO EAT AND IN ABOUT 5 MINUTES OR LESS THE INSIDE WAS FULL OF SMOKE AND THE DASHBOARD WAS IN FLAMES BEHIND THE STEERING WHEEL. USED FIRE ESTINGISHER BUT DID NOT GET THE FIRE OUT COMPLETELY AND FIRE DEPARTMENT CAME AND PUT THE FIRE OUT. I HAD HEARD THERE COULD BE A PROBLEM WITH THIS HAPPENING ON OTHER 2003 KIA SEDONA'S. HAVE CONTACTED KIA AND THEY WILL NOT DO ANYTHING UNTIL INSURANCE COMPANY CONTACTS THEM.