Page 4 of 4 · complaints 151–198 of 198

2002 Kia Sedona complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Feb 3, 2003CA

THE FUSE BOX CAUGHT ON FIRE . DEALER HAS BEEN NOTIFIED. PH

Seat Belts
Filed Feb 3, 2003CA

CONSUMER STATES THE SEAT BELTS DOES NOT LATCH. DEALER HAS BEEN NOTIFIED. PH

Service Brakes, Hydraulic
Filed Feb 3, 2003CA

THE BRAKE ROTORS ARE WEARING CAUSING VIBRATIONS AND EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. PH

Seats › Front Assembly › Seat Heater/Cooler
Filed Jan 30, 2003MD

WHILE DRIVING THE VEHICLE AT ANY SPEED AND NO WARNING THEY CAN SMELL STRONG CHEMICAL FUMES THROUGH OUT THE VEHICLE FUMES COMING FROM THE HEATER VENTS. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE THE PROBLEM. TS

Electrical System › Wiring
Filed Jan 22, 2003NJ

MULTIPLE ELECTRICAL PROBLEMS WITH 2002 KIA SEDONA MINIVAN INCLUDING FRONT WINDOW NOT WORKING; TRUNK/BACKLATCH NOT OPENING (TWICE); CHECKENGINE LIGHT(TWICE); FRONTBLOWER FOR HEATER/AIRCONDITONING NOT FUNCTIONING (TWICE). PROBLEMS STARTED NOV. 2002 AND ARE ONGOING.

Air BagsCrash
Filed Jan 13, 2003WV

CONSUMER WAS INVOLVED IN A COLLISION AND THE AIR BAGS FAILED TO DEPLOY.*JB

Service Brakes, Air
Filed Jan 5, 20033,000 milesFL

BRAKE SYSTEM FAIL TO RESPOND EVERY 3000 TO 4000 MILES DEALER CLAIM IS ADJUSTMENT AND CLEANING, THE VIBRATION IS TERRIBLE WHEN BRAKING IS NOT SAFE I DONT FEEL SAFE LAST TIME WAS 2 DAYS AGO AND AGAIN CAR ONLY 16106 MILES BOUGHT IN FEB 2002 WILL GO BACK TO DEALER LETS SEE WHAT THEY DO

Seats › Mid/Rear Assembly
Filed Dec 31, 2002CA

CONSUMER STATES THE REAR BACK SEAT DOES NOT BUCKLE UP AT ALL. O TO THE REAR TRACK TO THE VEHICLE SEAT, NOT INSTALLED CORRECTLY NOTIFIED.

Engine and Engine Cooling › Exhaust System
Filed Dec 23, 2002WI

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE EXHAUST STARTED TO LEAK FLUID CAUSING AND DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

Visibility › Windshield Wiper/Washer
Filed Dec 3, 2002TX

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH WIPERS NOT WORKING PROPERLY WHEN THE WEATHER IS BELOW ZERO. PLEASE PROVIDE FURTHER INFORMATION. TS

Equipment › Mechanical › Carrier/Rack
Filed Nov 27, 2002NV

CONSUMER COMPLAINS OF A LOUD WHISLTE WHEN DRIVING OVER 40 MPH. THE FACTORY REP TEST DROVE THE VEHICLE AND DETERMINED IT TO BE THE ROOF RACK. THEIR SOLUTION WAS POSSIBLY A REDESIGN OF THE CROSS MEMBERS. NOTHING HAS BEEN DONE. *JG

Seat Belts › FrontCrash
Filed Nov 13, 2002CA

CONSUMER STATES THAT DURING A VEHICLE ACCIDENT THE FRONT SEAT BELTS BUCKLES WILL NOT LATCH PROPERLY CAUSING INJURIES TO THE CONSUMER. DEALER NOTIFIED. MR

Unspecified
Filed Nov 8, 2002PA

WHEN APPLYING THE BRAKE CONSUMER SIMULTANEOUS APPLIED ACCELERATOR PEDAL. DEALER HAS BEEN NOTIFIED PLEASE PROVIDE FURTHER INFORMATION. TS

Service Brakes, Hydraulic › Pedals and LinkagesCrash
Filed Nov 8, 20023,000 milesPA

THE BRAKE PEDAL PLACEMENT MAKES IT EASY TO SIMULTANEOUSLY PRESS BOTH THE BRAKE AND ACCELERATOR PEDAL WHEN ATTEMPTING TO STOP THE VEHICLE. ON ONE OCCASION THE VEHICLE CRASHED INTO THE WALL OF THE CONSUMER'S GARAGE. THE DEALER HAS BEEN NOTIFIED. *TS *NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 4, 2002NJ

THIS STARTED AS A SLIGHT KNOCK & WITHIN 5 MINUTES THE ENGINE WAS SCREAMING LOUD KNOCKING BANGING CLANKING ETC. TOTAL LOSS OF POWER, AND SLIPPING OF GEARS ON TOP OF WHAT SOUNDING LIKE THE ENGINE FALLING APART. THEY TOOK A MONTH TO REPLACE THE ENGINE NOW I HAVE HAD NUMEROUS SPEEDOMETER, CHECK ENGINE, ODOMETER & CHECK ENGINE FAILURES/MALFUNCTIONS. DT

Electrical System
Filed Oct 25, 2002GA

THE CONSUMER STATES THAT THE VEHICLE STALLS. ON ONE OCCASION THE VEHICLE WAS MOVED IN THE STREET WITH TRAFFIC FLOW, AND THE VEHICLE SHUT DOWN. A VEHICLE HAD CONTINUED MOVING AND SLIGHTLY SCRAPED THE REAR OF THE CONSUMER'S VEHICLE. THE ENGINE LIGHT HAD COME ON. THE VEHICLE WAS TAKEN TO A SHOP FOR REPAIRS AND AFTER INSTALLING A NEW BATTERY, THE ALTERNATOR DOESN'T CRANK. *SCC

Service Brakes, Hydraulic
Filed Oct 10, 200255 milesKS

OUR SEDONA HAS BEEN PULLING SINCE WE FIRST BOUGHT IT. FIRST TO THE LEFT, THEN TO THE RIGHT, THEN NOTHING, NO PULL. BEEN ALIGNED TWICE. ALSO BEEN TOLD I TAKE MY HANDS OFF UNEVENLY WHICH CAUSES TO PULL, ALSO THAT I DON'T KNOW HOW TO KEEP CORRECT TIRE PRESSURE IN. THE CAR PULLS HEAVILY. ONE WAY OR THE OTHER. SCARED TO DRIVE. ALSO BRAKES VIBRATE CAR BADLY WHEN BRAKING FROM HIGH TO LOW SPEED ESPECIALLY ON A DOWNHILL. HAVE CONTACTED THE BBB AUTO LINE. I BELIEVE THE CAR IS EXTREMELY UNSAFE AND I CAN NOT STAND DRIVING THIS THING. IT IS A TWO HOUR DRIVE TO MY KIA DEALER AND I HAVE BEEN THERE A LOT. **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768313

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 28, 2002VA

EVER SINCE I'VE OWNED THE KIA SEDONA I HAVE NOT BEEN ABLE TO FILL THE GAS TANK WITHOUT FUEL SPITTING BACK OUT AT ME FROM THE FILLER TUBE. I'M NOT TOPPING OFF THE TANK, I'M EITHER FILLING IT BY HOLDING THE FUEL NOZZLE WITH MY HAND OR USING THE LITTLE CATCH TO HOLD THE FUEL NOZZLE OPEN. THE VAN HAD A VALVE REPLACED BY THE DEALER IN THE FILLER TUBE BUT THIS DID NOT FIX THE PROBLEM. AFTER A THIRD TRY TO GET THE PROBLEM FIXED AT A DIFFERANT KIA DEALER THE SERVICE ADVISOR HAD ME CALL THE KIA HOTLINE AT 1800-333-4542 AND I WAS TOLD THE SAME THING THAT THE SERVICE ADVISOR HIMSELF HAD BEEN TOLD BY KIA, THAT THIS PROBLEM WAS NORMAL FOR THE SEDONA AND HERE IS WHY ACCORDING TO KIA, THE FILLER TUBE FEEDS GAS INTO THE TANK AT THE BOTTOM OF THE TANK THEREFORE BUILDING UP PRESSURE INSIDE THE GAS TANK AS IT IS BEING FILLED. THE SOLUTION: FILL THE TANK UP VERY SLOWLY AS TO NOT BUILD UP PRESSURE INSIDE THE TANK WHILE FILLING. I'VE OWNED A FEW CARS AND NEVER HAD TO WORRY ABOUT FILLING UP THE TANKS FAST OR SLOW, PUT THE NOZZLE IN THE TANK PUMP THE GAS THE NOZZLE SHUTS OFF WHEN IT'S FULL YOU PAY AND HAVE A NICE DAY. ANY HELP OR ASSISTANCE IS GREATLY APPRECIATED, I FEEL THIS IS A SAFETY/DESIGN ISSUE AND WOULD VERY MUCH LIKE TO GET THE PROBLEM FIXED OR BUY A SAFER VAN. MY REFERANCE NUMBER THROUGH KIA IF IT WILL HELP IS 110625. MR

Electrical System › Alternator/Generator/Regulator
Filed Sep 26, 2002GA

CONSUMER STATES THAT THE VEHICLE HAVE STALLED ON THREE OCCASIONS. VEHICLE TAKEN TO THE DEALER. DEALER INFORMED THAT THE ALTERNATOR WAS OVERHEATING AND CAUSING THE VEHICLE TO STALL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *MR

Seat Belts › Front › Buckle Assembly
Filed Sep 23, 2002MO

SEAT BELT BUCKLE IS NOT LOCKING SEAT BELTS IN PLACE. CONTACTED DEAL AND DEALER WAS AWARE OF THE PROBLEM.AK

Air Bags › Frontal
Filed Sep 19, 2002VA

AIR BAG LIGHT WILL COME ON AND STAY ON, IT HAS STAYED ON FOR ABOUT A MONTH. CONTACTED DEALER, AND THE DEALER STATED THAT THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Structure › Body › Hatchback/Liftgate
Filed Sep 6, 2002PA

WHILE STARTING VEHICLE THE SLIDING DOOR WINDOW HAD BLOWNOUT AND SHATTERED INTO PIECES. NO ONE WAS HURT, BUT THE THE ONLY OCCUPANCY WAS THE DRIVER AT TIME OF INCIDENT. *AK THE CONSUMER STATES THAT THE DOOR WAS SHUT AT THE TIME AND THE VEHICLE WAS NOT MOVING. THE CONSUMER FEELS THAT SOMETHING SHOULD BE DONE TO INSURE HIS FAMILY'S SAFETY, AND TO KEEP THEM DRIVING KIA VEHICLES. *SCC

Visibility › Windshield Wiper/Washer
Filed Aug 22, 2002OH

WHEN USING WINDSHIELD WIPERS THEY CUT INTO THE WINDSHIELD WHILE IN USE. CUT WAS IN THE SHAPE OF THE WINDSHIELD WIPER ARC. CONTACTED DEALER, AND T DEALER STATED THAT A ROCK DID THE DAMAGE. *AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed Aug 20, 2002AZ

SPRING MECHANISM ON REAR HATCHBACK WAS TOO "STRONG". CONSUMER OPENED HATCHBACK AND WAS WAS KNOCKED TO THE GROUND AND BROKE ARM.*AK

Electrical System › 12v/24v/48v Battery
Filed Aug 14, 2002WI

BATTERY KEEPS DRAINING THE SYSTEM. DEALER STATED WHEN USING AIR CONDITIONER AND LUMBAR SEAT BATTERY WILL DRAIN. THERE IS NO REMEDY AT THIS TIME.*AK

Structure › Body › Hatchback/Liftgate
Filed Aug 8, 2002KY

BACK HATCH DOOR WILL NOT OPEN AT ALL. CONTACTED DEALER ,AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK *YH

Fuel System, Gasoline › Delivery
Filed Aug 8, 2002IL

WHILE DRIVING 45 MPH FUEL WAS GUSHING FROM VEHICLE. VEHICLE WAS TOWED TO DEALER, FUEL LINE TO FUEL PUMP HAD COME OFF. CLAMP HAD NOT BEEN SECURELY ATTACHED.*AK

Electrical System › Ignition › Switch
Filed Aug 8, 2002MI

VEHICLE SHUTDOWN AND THE VEHICLE HAS NO POWER AT ALL. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Structure › Body › Door
Filed Aug 7, 2002FL

BOTH SLIDING DOORS WILL NOT STOP IF A PERSON GETS IN THE PATH OF DOOR. IF DOORS ARE NOT OPEN ALL THE WAY THEY WILL CLOSE.*AK

Seat Belts
Filed Aug 6, 2002FL

WHILE DRIVING WITH CHILD RESTRAINED PROPERLY IN A BOOSTER SEAT, SEAT BELT TWISTED AROUND CHILD'S WAIST. THE MORE THE CHILD MOVED THE TIGHTER THE BELT WRAPPED AROUND HER.*AK JLG

Electrical System › Wiring
Filed Aug 5, 2002IL

ELECTRIC SYSTEM WIRING CAUSING LIGHTS/WINDOWS AND DOOR LOCKS TO GO OUT. DEALER NOTIFIED.*AK

Fuel System, Gasoline
Filed Aug 2, 2002FL

AN ENORMOUS AMOUNT OF GAS LEAKS FROM THE BOTTOM OF THE VAN. *JG

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 24, 2002NY

VEHICLE WILL INTERMITTENTLY SHUT OFF WHILE CONSUMER IS DRIVING, CONSUMER TRIED TO START VEHICLE BACK UP, BUT THERE WAS NOTHING. CONTACTED DEALER, AND DEALER STATED THAT CONSUMER SHOULD NOT USE ALOT OF ELECTRICITY IN VEHICLE. *AK

Seat Belts › Front › Anchorage
Filed Jul 24, 2002AZ

CONSUMER WAS INFORMED BY THE CITY OF PEORIA FIRE DEPARTMENT THAT HIS INFANT CAR SEATS COULD NOT BE SECURELY ATTACHED IN THE VEHICLE, THE PLASTIC STOP BUTTONS AFFIXED TO THE SEAT BELT HOLD THE BUCKLE AT A REACHABLE HEIGHT WHICH PHYSICALLY PREVENT THE SEATBELT FROM BEING TIGHTENED TO CAR SEAT STANDARDS. *SLC

Steering › Hydraulic Power Assist › Pump
Filed Jul 22, 2002VA

POWER STEERING BELT HAD TO BE REPLACED DUE TO PULLEY BREAKING WHILE CONSUMER WAS DRIVING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 18, 2002WV

WHEN APPLYING BRAKES AND COMING TO A RED LIGHT, PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT STOP. THERE WAS A THUMPING PRESENT, AND ABS KICKED IN, ALLOWING DRIVER TO STOP VEHICLE. DEALER CHANGED BRAKE PADS AND ROTORS.*AK

Seats
Filed Jul 9, 2002NY

AFTER REMOVAL OF 2ND AND 3RD ROW SEATS, THEY FAIL TO LATCH ON EASILY AS DESCRIBED IN THE MANUAL, BOTH TIMES DEALER'S HELP WAS NECESSARY AFTER MULTIPLE TRIALS AT HOME

Vehicle Speed Control
Filed Jul 5, 2002IL

WHILE DRIVING AND WHEN BRAKES ARE APPLIED VEHICLE WILL CONTINUE TO ACCELERATE.*AK *SCC

Visibility › Glass, Side/Rear
Filed Jun 18, 2002AZ

WHILE DRIVING ON DRY/STRAIGHT ROAD, AT LESS THAN 30MPH, DRIVER'S REAR WINDOW COMPLETELY SHATTERED WITHOUT WARNING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 13, 2002CA

VEHICLE SHUDDERS WHEN BRAKING, ESPECIALLY WHEN DRIVING DOWNHILL. VEHICLE HAS BEEN RETURNED TO DEALER FOR SERVICE FOUR TIMES: 1) ROTORS WERE RE-SURFACED, 2) ROTORS WERE REPLACED, 3) ROTORS WERE RE-SURFACED AGAIN, 4) DEALER CLAIMED THAT "HEAVY BRAKING" CAUSED WEAR AND REFUSED TO PROVIDE WARRANTY SERVICE. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jun 8, 2002OK

DANGEROUS DESIGN OF FUEL TANK FILLING SYSTEM. FUEL TANK FILLER RUBBER HOSE ATTACHES TO LOWER LOBE OF FUEL TANK. HOSE WILL CONTAIN FUEL UNTIL TANK IS NEARLY EMPTY. HOSE IS ROUTED BELOW UNIBODY FRAME RAIL AND IS HIGHLY SUSCEPTIBLE TO IMPACT DAMAGE FROM ROAD DEBRIS. IF HOSE WERE TO BECOME DAMAGED/DISLODGED, ENTIRE CONTENTS OF FUEL TANK COULD SPILL. IF THIS HAPPENED WHILE VEHICLE IS IN FORWARD MOTION, THE FUEL COULD SPRAY ONTO (LARGE) HOT MUFFLER POSITIONED TRANSVERSLEY, IMMEDIATELY AFT OF FUEL TANK. I FEEL THIS DESIGN PRESENTS AN EXTREME FIRE/EXPLOSION HAZARD THAT COULD BE FATAL TO VEHICLE OCCUPANTS. I HAVE NEVER SEEN SUCH A POORLY DESIGNED FUEL SYSTEM!*AK

Latches/Locks/Linkages › Doors › Latch
Filed Apr 30, 2002MO

CONSUMER HAVING PROBLEMS WITH CHILD SAFETY LOCK ON VEHICLE WHICH IS CAUSING CHILD TO OPEN DOOR.*AK

Seat Belts › Rear/Other
Filed Apr 1, 2002MO

BACK SEAT SEATBELTS HAVE BEEN REPLACED TWICE ALREADY IN THE SPAN OF A FEW MONTHS. CONTACTED DEALER, AND DEALER HAS REPLACED THE BELTS, BUT PROBLEM HAS NOT BEEN REMEDIED.*AK

Seat Belts › Front › Buckle Assembly
Filed Mar 10, 2002MO

THE LOCKING MODE THAT KEEPS THE SEAT BELT TAUT WHEN INSTALLING A CHILDS CAR SEAT STOPPED WORKING. IT IS ACTIVATED BY PULLING THE SEAT BELT ALL THE WAY OUT, AND THEN LETTING IT RETRACT. THIS KEEPS THE CAR SEAT SECURE. IT WAS TAKEN TO THE DEALTER AND ALTHOUGH THEY HAD TO BE CONVINCED THERE WAS A PROBLEM, THEY AGREED TO REPLACE BOTH CENTER BELTS. I AM CONCERNED THAT THIS MAY BE HAPPENING IN OTHER NEW 2002 SEDONA LX'S. WE WERE TOLD THAT THE SEAT BELTS ARE "UNIVERAL" BUT I WANTED TO REPORT THIS FAILURE, AND WHAT DO I DO IF MY VAN IS RETURNED, THE SEAT BELTS WORK FOR A WHILE, AND THEN THIS HAPPENS AGAIN? LUCKILY THIS FAILURE WAS NOTICED WHILE I WAS INSTALLING THE SEAT BELT, AND DID NOT HAPPEN WHILE I WAS DRIVING. I HAVE THREE YOUNG CHILDREN IN CAR SEATS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 10, 2002NC

DURING NORMAL OPERATION OF VEHICLE, AT ANY SPEED ABS LIGHT ON INSTRUMENT PANEL WILL INTERMITTENTLY ILLUMINATE. ALSO, WHEN CONSUMER ATTEMPTS TO STOP VEHICLE BY APPLYING PRESSURE TO BRAKE PEDAL IT WILL FALL TO FLOORBOARD, AND BRAKE SYSTEM WILL FAIL TO ACTIVATE. COMPLETE BRAKE FAILURE HAS OCCURRED APPROXIMATELY FOUR TIMES, AND HAS NOT RESULTED IN A CRASH OR INJURY. DEALERSHIP CANNOT REPRODUCE THE PROBLEM TO DIAGNOSE THE VEHICLE. *AK THE ABS LIGHT CAME ON AND THE BRAKES FAILED AGAIN DUE TO BAD SOLENOID AND LOOSE WIRE CONNECTIONS AND BURNED UP WIRES. *YH

Tires › Tread/Belt
Filed Nov 13, 2001MO

CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND HEARD A NOISE COMING FROM REAR OF VEHICLE. SHE WAS ABLE TO PULL OVER TO SHOULDERS. LEFT REAR TIRE WAS FLAT. IN SECOND INCIDENT LEFT REAR TIRE TREAD SAPARTED FROM VEHICLE. TIRES ARE KUMHO, P215/70R15* DEALERSHIP IS AWARE OF PROBLEM. *AK

Visibility › Windshield
Filed Oct 9, 2001FL

WINDSHIELDS HAVE DISTORTIONS AT EYE LEVEL, CAUSING CONSUMER TO SEE OBJECTS THROUGH WINDSHIELDS WAVY. DEALER REPLACED WINDSHIELD ON 24 SEP 2001, THEN AGAIN ON 29 SEP 2001. BOTH HAD SAME DEFECTS. CONSUMER LOOKED THROUGH OTHER KIA WINDSHIELDS AT DEALERSHIP, ALL HAD THE SAME DISTORTIONS. *AK

Visibility › Windshield
Filed Sep 5, 2001NV

FRONT WINDSHIELD SHATTERED WHILE DRIVING. NO INJURIES WERE REPORTED. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Kia Sedona → · Every Sedona year → · How the figures are calculated →