Page 3 of 4 · complaints 101–150 of 198

2002 Kia Sedona complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 25, 200425,000 milesNJ

2002 KIA SEDONA WITH 26,000 MILE FRONT END VIBRATES WHEN BRAKING FROM HIGHER SPEEDS 40 +MPH DEALLER CHECKED AND SAID THEY HAVE HAD COMPLAINTS BEFORE BUT VIBRATIONS STOPPED.. NOW AT APPROX 37,000 BAD VIBRATIONS START AGAIN DEALER NOW SAYS ITS FROM DRIVER BRAKING TO HARD WANTS TO CUT ROTTERS AND REPLACE BRAKES FOR SAME PROBLEMAS BEFORE AT OWNER EXPENCE.. BRAKES DO STOP VAN BUT YOU MUST HOLD STEERING WHEEL TIGHT.. WE HAVE FREINDS WITH SAME VEHILE AND THEY HAVE HAD BRAKES REDONE 2 TIMES AT 40,000 MILES THIS APPEARS TO BE A COMPONET PROBLEM NOT DRIVERS.. *AK

Air Bags
Filed Aug 18, 200434,542 milesIN

WE OWN A 2002 KIA SEDONA MINIVAN. WE BOUGHT IT NEW IN OCTOBER OF 2002. SINCE 04/03 WE HAVE HAD TO RETURN THE CAR FOR AIRBAG/SEATBELT FAULT INDICATIONS FOUR TIMES. IN EVERY CASE THE FRONT SEAT BELT BUCKLE SENSORS HAVE BEEN FOUND TO BE DEFECTIVE.THE DEALER MECHANIC HAS TOLD US THAT THE AIR BAGS WOULD NOT DEPLOY WITH THIS FAULT INDICATION. WITH EACH FAILURE THEY HAVE HAD TO WAIT FOR BACK ORDERED PARTS, AND THE MECHANIC SAYS THIS IS A COMMON FAULT WITH THESES CARS. SINCE THEY ARE ALWAYS WAITING FOR PARTS TO REPAIR THIS DEFECT, IT LEADS ME TO BELIEVE THAT THERE IS INDEED A WIDESPREAD PROBLEM OF THIS NATURE. IN RESEARCHUING PAST PROBLEMS ON YOUR WEB SITE IIT SEEMS THAT AIR BAG/ SEATBELT PROBLEMS ARE A RECURRENT KIA DEFECT. THIS IS AN APPARANT ENGINEERING DESIGN DEFECT THAT PUTS OWNERS OF THESE VEHICLES AT SERIOUS RISK. SEATBELTS AND AIR BAGS ARE A FEDERALLY MANDATED SAFETY FEATURE THAT CONSUMERS SHOULD HAVE CONFIDENCE THAT THEY WILL WORK WHEN NEEDED. OUR CAR IS NOW PAST IT'S MILAGE WARRENTY AND NOW KIA INSISTS THAT WE PAY FOR THE REOCCURING REPAIRS TO THIS IMPORTANT SAFETY SYSTEM. CONSUMERS SHOULD NOT HAVE TO SUBSIDISE KIA'S FAILURE PRONE SYSTEM

Tires
Filed Aug 16, 2004OH

CONSUMER STATED HE EXPERIENCED PREMATURE TIRE WEAR. HE STATED HE WAS ONLY GETTING 18,000 MILES FROM A SET OF TIRES. HE STATED HIS FIRST SET OF TIRES WERE THE ORIGINAL ONES AND THEY WORE OUT AT ABOUT 18,000. NOW HE HAS SIGMA 15 RIMS AND NOW THEY ARE WEARING OUT AT ABOUT THE SAME AMOUNT OF MILEAGE. *JB

Electrical System › Alternator/Generator/Regulator
Filed Jul 14, 2004KS

MY KIA SODONA VAN AT 63,000 MILES BEGAN TO STALL AFTER INITIAL START. ENGINE HAS TO BE REVVED REPEATEDLY TO GET IT TO GO. TOOK IT IN AND WAS TOLD THE ALTERNATOR NEEDED REPLACING, 400+ DOLLARS AND A WHOLE DAY OF WAITING IT IS STILL NOT RUNNING RIGHT, IN FACT IT IS WORSE THAN BEFORE. WAS TOLD TO BRING IT BACK IN, MAY HAVE A FUEL PROBLEM. WAS THE ALTERNATOR EVEN BAD?!! OTHER THINGS CONTINUE TO BREAK OR FALL APART ON THE VAN. HEAD SUPPORTS ARE BROKEN ON TWO SEATS, WILL NOT STAY UP. IF IN A CRASH WOULD NOT HAVE THE SUPPORT THESE ARE SUPPOSED TO GIVE! ONE OF THE SIDE DOORS WILL NOT CLOSE PROPERLY. WAS TOLD IT WOULD BE AROUND 100 DOLLARS TO CHANGE OUT A BALL BEARING IN THE DOOR! THESE ARE NOT COVERED UNDER THE WONDERFUL BOGUS 100,000 MILE WARRANTY. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jun 28, 200438,893 milesMI

KIA HAS INFORMED US THAT OUR CAR WILL CONTINUE TO NEED REPAIRS SINCE IT WAS NOT DESIGNED TO BE DRIVEN ON DIRT ROADS. WE LIVE ON A DIRT ROAD AND DRIVE MANY MILES OF DIRT ROADS AND NOW WE ARE SPENDING MONEY REPLACING PARTS NOT PROTECTED FROM DIRT DUE TO FAULTY ENGINEERING DESIGN.*AK

Suspension › Front
Filed Jun 24, 200415,000 milesNY

FRONT END SUSPENSION WAS TIGHT WHEN NEW. NOW THE FRONT END MAKES SOUNDS AS IF SOMETHING IS LOOSE AND ABOUT TO FALL OFF OR BREAK. DEALER SAID IT WAS NORMAL! OTHER 2002 KIA SEDONA'S DON'T HAVE THAT FEELING IN THE SUSPENSION. I HAVE READ THAT OTHER'S HAVE HAD THEIR SUSPENSIONS FIXED BY CHANGING COMPONENTS SUCH AS STRUTS, BUSHING, SEALS, ETC. KIA KNOWS SOMETHING IS WRONG WITH THE 2002'S BECAUSE TEST DRIVES SHOW THE 2003'S DON'T HAVE THAT SOUND OF SHACKING FRONT END.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jun 22, 200411,200 milesNJ

CONSUMER STATED THAT VEHICLE STALLED. CONSUME DROVE IN NORMAL CITY TRAFFIC WHEN SUDDENLY THE VEHICLE STALLED WITHOUT A CAUSE. VEHICLE HAD BEEN TO THE DEALER AT LEAST 4 TIMES. YET, PROBLEM RECURRED. *AK

Seat Belts › Rear/Other
Filed Jun 18, 2004CT

WHILE DRIVING 35 MPH ANOTHER VEHICLE CUT IN FRONT OF CONSUMER'S VEHICLE. THIS CAUSED THE CONSUMER TO DEPRESS ON THE BRAKES. CONSUMER NOTICED THAT WHEN PRESSING ON THE BRAKES PASSENGER SIDE REAR SEAT BELT DID NOT LOCK, WHICH CAUSED THE CHILD SAFETY SEAT TO FALL FORWARD. CONSUMER HAD THE SAME SEAT BELT REPLACED ON THREE OCCASIONS, AND THE PROBLEM RECURRED. *AK

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Jun 18, 200426,000 milesNY

WHILE DRIVING ON HIGHWAY WITH HEAT ON, THE AIR STOPPED BLOWING INTO THE CAR FROM THE VENTS EVEN THOUGH WE COULD HEAR THE BLOWER MOTOR RUNNING. THIS STARTED OCTOBER 4, 2003 AND STILL HAS NOT BEEN FIXED AS OF JUNE 2004.EVEN THOUGH WE HAVE HAD THE CAR IN THE REPAIR SHOP 11 TIMES. WE HAVE BEEN PLACED IN VERY DANGEROUS SITUATIONS BECAUSE OF THIS. DURING THE WINTER, WHEN THE BLOWER WOULD QUIT, THE WINDOWS WOULD FOG UP OR FREEZE UP IMMEDIATELY. WE COULDN'T EVEN SEE TO GET THE CAR OFF THE ROAD. THERE WAS NO WAY TO CLEAR THE WINDOWS, NOT TO MENTION THE DISCOMFORT OF FREEZING TO DEATH WHEN IT WAS 30 DEGREES BELOW ZERO. THE ENTIRE HEATING SYSTEM, ACTUATORS, BLOWER MOTOR WERE REPLACED AND THE BLENDER DOORS WERE REPROGRAMMED. WE ONLY HAVE HEAT SPORADICALLY. NOW THAT SUMMER IS HERE, THE AIR CONDITIONER DOESN'T WORK,. IT IS IN THE SHOP NOW HAVING THE COMPRESSOR REPLACED. THE TRANSMISSION ALSO WAS REPLACED IN OCT. 2003. WE FEEL THE COMPANY HAS HAD AMPLE TIME TO REPAIR THE CAR. THEY EVEN ADMIT THEY CAN'T FIX IT. WE ARE SEEKING A REPLACEMENT (COMPARABLE) VEHICLE OR A REFUND SO THAT WE CAN GET A VEHICLE THAT WORKS. I REFUSE TO GO THROUGH ANOTHER WINTER LIKE THAT. *AK

Air Bags
Filed Jun 12, 2004CA

WE HAVE A 2002 SEDONA. WE HAVE OWNED IT FOR 2 YEARS. AND THIS IS THE 7TH TIME THE AIRBAG LIGHT HAS COME ON AND STAYED ON. EVEY TIME WE TAKE IT IN THEY REPLACE SOMETHING, ONCE WAS THE SEAT BELT LATCH, ANOTHER TIME WAS A PART IN THE COMPUTER AND SO ON. THEY JUST DON'T KNOW WHAT IS CAUSING IT TO COME ON, SO THEY TELL ME. THAT IS SUCH A REASSURING ANSWER FOR A CAR OWNER. WE HAVE ALSO HAD PROBLEMS WITH THE BATTERY, HATCHBACK NOT OPENING AND HAVING DENTS IN IT FROM WHEN WE SHUT IT AND BREAK PROBLEMS THAT THEY REFUSSED TO FIX UNTIL AFTER THE WARRENTY EXPIRED. IT IS TIME NOW FOR AN ATTORNEY TO STEP IN FOR US.*AK

Electrical System › Alternator/Generator/Regulator
Filed Jun 8, 20041,000 milesMO

VEHICLE STALLED DUE TO AN ELECTRICAL COMPONENT SHORTING OUT THE BATTERY. THE BATTERY WAS REPLACED 4 TIMES AND ALTERNATOR WAS REPLACED ONCE. ALSO, THE ENGINE LIGHT CAME ON WHILE DRIVING. DEALERSHIP REPLACED THE ENTIRE MOTOR. VEHICLE BURNED EXCESSIVE FUEL UNDER NORMAL DRIVING CONDITION. THE ABOVE REPAIRS ONLY PROVIDED A TEMPORARY SOLUTION FOR THE PROBLEMS.*AK

Seat Belts › FrontCrash2 injured
Filed Apr 18, 200410,000 milesFL

ONE MORE TIME KIA SEDONA 2002 FAILED TO BRAKE CAR LOST CONTROL FRONT PASSENGER SEAT BELT SNAPPED OUT, LOOKS LIKE POWER STEERING FAILED AND BRAKES ALSO, NOT THE FIRST TIME BRAKES FAILED IN KIA SEDONA. PRIOR TO THIS ACCIDENT THE CONSUMER COMPLAINED TO THE DEALER ABOUT VIBRATIONS WHILE BRAKING. CAR ACCELERATE BY ITSELF (THROTTLE STUCK). *BF

Power Train › Automatic Transmission
Filed Mar 12, 2004TX

OUR KIA SADONA IS A 2002 MODEL AND HAS ABOUT 52,000 MILES ON IT. IT HAS HAD PROBLEMS WITH THE TRANSMISSION, BRAKES AND THE WINDSHIELD HAS BEEN REPLACED THREE TIMES ETC. TODAY HOWEVER, MY HUSBAND WAS DRIVING THE VEHICLE WHEN THE FRONT DRIVERS SIDE SEAT IN THE VEHICLE BROKE. THE SEAT BROKE COMPLETELY OUT OF IT'S CHAMBER. THANK GOD THIS DID NOT HAPPEN DURING AN ACCIDENT. THE DEALERSHIP SAID THEY WOULD BE REPLACING THE PART THAT BROKE UNDER THE WARRANTY HOWEVER IT WILL BE AWHILE BEFORE THEY GET THE PART IN. THEY REFUSED TO PROVIDE US WITH A SAFE VEHICLE TO DRIVE DURING THE TIME IT TAKES TO GET IT FIXED AND KIA CORPORATE ALSO REFUSED SAYING THEY DO NOT PROVIDE RENTALS EVEN IF THE PART IS A DEFECT FROM THE MANUFACTURER. THEY PRIDE THEMSELVES ON THE WARRANTY OF THE CAR PARTS BUT WHO CARES HOW MUCH YOU HAVE TO SPEND ON RENTAL CARS WHILE YOURS IS IN THE SHOP SO MANY TIMES.*AK

Seat BeltsCrash
Filed Mar 11, 200419,000 milesIN

WHILE DRIVING 50 MPH VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT BROKE. ACCORDING TO THE CONSUMER THE SEAT BELT RETRACTOR DID NOT LOCK DURING THE EVENT. DRIVER SUSTAINED NECK INJURIES DURING THE ROLLOVER CRASH. *AK THE BACK SEAT HAD BECOME DISLODGED DURING THE ACCIDENT. RECALL#03V135000. *SC *JB

Service Brakes, HydraulicFire
Filed Feb 17, 20043,300 milesAZ

ON JULY 4, 2002 WE PURCHASED A 2002 KIA SEDONA MINIVAN. IMMEDIATELY AFTER DRIVING OUT OF THE DEALERSHIP WE PARKED AT A STORE, WHEN WE RETURNED TO THE VEHICLE IT WOULD NOT START. WE CALLED THE DEALERSHIP AND THEY SENT OUT A TOW TRUCK. THE VAN WAS TOWED TO THE DEALERSHIP AND THE SERVICE ADVISER INDICATED THAT THEY HAD NUMEROUS COMPLAINTS REGARDING A DRIVER SEAT RELAY THAT WAS CAUSING THE BATTERIES TO GO OUT ON THIS YEAR, MAKE AND MODEL OF VEHICLE. HE INDICATED THAT THEY WERE CHANGING ALL RELAYS. THEY REPLACED WITH NEW BATTERY AND NEW RELAY ON THE VAN. THE VAN CONTINUED TO GIVE US PROBLEMS, THE WHOLE ELECTRICAL SYSTEM (STEREO, WINDOWS, DOOR LOCKS) WOULD GO OFF AND ON AS WE WERE DRIVING. IF WE WOULD STOP VEHICLE, THE VEHICLE WOULD NOT START. WE HAD NUMEROUS JUMP STARTS. WE TOOK THE VEHICLE IN APPROX. 4 OR 5 TIMES TO THE DEALERSHIP WITH COMPLAINTS REGARDING PROBLEMS, THERE WAS BLACK SMOKE COMING OUT OF THE EXHAUST WHEN WE WOULD START THE VEHICLE. BRAKES WOULD SQUEAL WHEN APPLIED. VAN WAS TERRIBLY HOT UNDER THE CAR AND IT WOULD BLOW OUT THE HEAT AND ALMOST BURN US. I ASKED THE SERVICE ADVISER IF THEY COULD EXCHANGE THE VAN FOR ANOTHER ONE AND HE INDICATED THAT THEY HAD TO HAVE A CONTINUOUS REPORT OF REPAIRS IN ORDER TO TURN IT IN AS A "LEMON". WE WERE TRAVELING IN MEXICO FOR BUSINESS AND PLEASURE WHEN OUR VAN STARTED ON FIRE ON THE HIGHWAY AND OTHER AUTOS NOTICED AND WAVED US DOWN TO STOP. WE NOTICED, PULLED OFF THE ROAD SAFELY AND ALL 6 ADULT PASSENGERS WERE ABLE TO GET OUT SAFELY

Seat Belts
Filed Jan 15, 2004VA

LEFT MIDDLE REAR SEAT WILL NOT LOCK CHILD SAFETY SEAT IN PLACE. SEAT BELT SHOULD LOCK IN PLACE ONCE SEAT BELT IS IN USE AND FULLY RETRACTED HOWEVER IT DOES NOT. SEAT BELT HAS BEEN REPLACED THREE TIMES WITH SAME RESULT.

Service Brakes, Hydraulic
Filed Jan 15, 2004WA

I REALLY NEED HELP AND DON?T KNOW WHAT TO DO. ALSO WITH MY CAR MY ENGINE LIGHT WAS CONSTANTLY ON AND TO THIS DAY THE LIGHT IS PROBABLY STILL ON AND KIA HAVE NOT CONTACTED ME YET AND EVEN THOUGH I HAVE A RENTAL FROM ENTERPRISE THROUGH KIA PAYING THAT IS NOT THE ISSUE I WANT MY CAR SO THAT CAN SELL IT SO THAT I DON?T LOSE MY HOME BECAUSE I AM UNEMPLOYED DUE TO THIS BUCKET OF BOLTS. AND ALSO THE KIA REPAIR MAN STEVE JOHNSON AT KIRKLAND KIA STATED TO ME THAT MY ODOMETER READING WAS INCORRECT AND THE KIA MANUFACTURER TOOK MY CAR TO ANOTHER DEALER BECAUSE I WAD BEING SEEN AT THEIR AUTO SHOP TOO MUCH AND IS BIZARRE OR WHAT? I SPOKE TO A PAUL STAPLETON AT KIA MOTORS AMERICA BECAUSE THEY HAVE HAD MY VEHICLE FOR 30 DAYS STRAIGHT. ON OCT 8 I PICKED MY CAR UP AND 20 MIN LATER MY ENGINE LIGHT WAS BACK ON. THE DAY BEFORE I WAS OFFERED $1000 FOR A GOOD WILL GESTURE FROM KIA. WHEN THE ENGINE LIGHT CAME BACK ON THE NEXT DAY MR. STAPLETON OFFERED TO BUY MY VEHICLE BACK FOR 11,300 AND THAT WAS WITHOUT THE $1000 GOOD WILL. TODAY IS OCT 12TH AND BY THIS AFTERNOON I WILL BE HEARING FROM THIS COMPANY. THIS IS NOT SATISFYING TO ME BECAUSE I STILL HAD A FULL WARRANTY ON MY CAR AND FOR 11,300 I WILL HAVE TO PURCHASE USED AND NO WARRANTY BECAUSE I HAD A 2002 THAT WAS PAID IN FULL AND A FULL WARRANTY.

Electrical System › 12v/24v/48v Battery
Filed Dec 29, 200347,857 milesFL

WE PURCHASED THE 2002 KIA SEDONA YESTERDAY 12-28-03. WE DROVE THE CAR FOR ABOUT 45 MINUTES TODAY, STOPPED FOR DINNER AT A FAST FOOD RESTAURANT AND THEN DROVE AGAIN FOR ABOUT 10 MINUTES WHEN WHILE DRIVING THE VEHICLE, THE BATTERY AND BRAKE WARNING LIGHTS FLASHED ON AND OFF A FEW TIMES, THEN STAYED ON. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE RADIO SHUT OFF AND WOULD NOT COME BACK ON. THEN THE SEATBELT WARNING LIGHT CAME ON AND THE DASH LIGHTS, EXTERIOR AND INTERIOR LIGHTS DIMMED. WHILE CAR WAS STILL IN MOTION, THE SUNROOF WOULD NOT CLOSE AND THE OTHER WINDOWS WERE VERY SLOW AT CLOSING. THE CAR SHUDDERED A COUPLE OF TIMES AS IF READY TO STALL. WE MADE IT HOME JUST IN TIME, THE CAR STALLED AND WOULD NOT RESTART. WE WERE ABLE TO CLOSE THE SUNROOF, BUT IT WAS VERY SLOW. WE HAVE TRIED TO CHARGE THE BATTERY, BUT IT DOES NOT SEEM TO BE TAKING A CHARGE. SECONDLY THE SEATBELT INDICATOR LIGHT DOES NOT SOUND OR INDICATE THAT SEATBELTS ARE NOT BUCKLED. THIRDLY THERE IS MOISTURE UNDER THE DRIVERS SIDE HEAD LIGHT. ALSO, WHEN THE VEHICLE IS IN MOTION AND THE DVD PLAYER IS OPERATING, THERE IS A WHISTLING SOUND HEARD THROUGH THE DVD HEADPHONES/SOUND DURING ACCELERATION. WE WILL BE NOTIFYING THE DEALER TOMORROW MORNING.

Seats › Front Assembly › Head Restraint
Filed Dec 15, 200334,000 milesCA

LOCKING MECHANISM FOR REAR SEAT HEAD RESTARIANTS (4) HAVE FAILED. FAILURE DOES NOT ALLOW THE HEAD RESTRAINT TO BE ADJUSTED AND LOCKED IN A POSITION ABOVE THE SEAT BACK.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 15, 200335,000 milesCA

VEHICLE SHUTTERS AND PULLS WHEN BRAKES APPLIED FROM FREEWAY SPEED ON DOWNHILL EXIT.*AK

Electrical System › 12v/24v/48v Battery
Filed Dec 15, 200335,000 milesCA

UNKNOWN ELECTRICAL DRAIN IN ELECTRICAL SYSTEM LEAVES BATTERY DEAD. HAS HAPPENED ON SEVERAL OCCASIONS REQUIRING JUMP STARTS.*AK

Power Train › Automatic Transmission
Filed Dec 2, 20031,000 milesIN

BROUGHT 2002 KIA SEDONA IN JULY 2002 AND TRANSMISSION WENT OUT IN SEPTEMBER 2002. TRANSMISSION WAS REPLACED AND EVER SINCE ON COLD MORNINGS TRANSMISSION JERKS VIOLENTLY SEVERAL TIMES WHILE DRIVING. HAS BEEN TO SHOP SEVERAL TIMES FOR REPAIR BUT KIA SERVICE RESPONSE TO PROBLEM IS LET CAR WARM UP FOR 15 MINUTES OR SO BEFORE YOU DRIVE OFF. THIS SOLUTION IS NOT WORKING. *AK

Seats › Front Assembly › Recliner
Filed Dec 1, 200315,100 milesPA

WHILE DRIVING SEAT BACK RECLINER BOLT BROKE. DRIVER'S SEAT BACK FELL BACK, CAUSING THE DRIVER TO LOSE CONTROL TEMPORARILY.*AK

Tires › Sidewall
Filed Nov 21, 2003AZ

SIDE WALL OF ORIGINAL TIRES HAVE BLOWN OUT WHEN WHEEL WAS TURNED INTO CURB AND MADE SLIGHT CONTACT WITH CURB. THIS HAS HAPPENED TWICE AND VEHICLE HAS ONLY 13,000 MILES ON IT. *LA

Steering
Filed Oct 10, 200319,604 milesIN

2002 KIA SEDONA AT 19,604 MILES TOOK IT TO THE DEALERSHIP FOR THE FLOORBOARD BUCKLES ON THE DRIVER SIDE WHEN THE STEERING WHEEL IS TURNED TO A FULL ROTATION, NO PROBLEM FOUND AT THAT TIME , THEY SAID THEY COULD FEEL NOTHING. AT 25,000 MILES RETURNED TO THE DEALERSHIP WITH THE SAME PROBLEM, TEST DROVE THEY COULD FEEL THE FLOORBOARD BUCKLE AND WAS TOLD IT IS NORMAL. NOW AT 41,000 MILES I HAVE THE SAME PROBLEM BUT THE INSIDES OF THE FRONT TIRES WORE DOWN TO THE CORDS AND I HAD TO HAVE THE TIRES REPLACED. *LA

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 5, 200328,000 milesVA

CHECK ENGINE LIGHT KEEPS COMING ON, EVERY 2000 MILES. IT IS ALWAYS THE SAME THING, A RICH FUEL MIXTURE. THIS PROBLEM AFFECTS THE ACCELERATION OF THE VEHICLE. WHEN THE DRIVER STEPS ON THE GAS, THE CAR EITHER BUCKS AND WON'T GO, OR JUST BOGS DOWN AND WON'T ACCELERATE. THIS IS DANGEROUS WHEN TRYING TO MERGE IN TRAFFIC ON BUSY, CONGESTED HIGHWAYS. EVERYTIME THIS HAPPENS, WE TAKE IT TO THE DEALER AND THEY KEEP IT SEVERAL DAYS TO A WEEK BEFORE THEY CAN FIGURE OUT WHAT IS WRONG. THIS IS THE 3RD TIME SINCE APRIL 2003 FOR THE SAME ISSUE. *LA

Seat Belts › Rear/OtherCrash3 injured
Filed Oct 1, 200320,000 milesOH

THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE PASSENGER SIDE MIDDLE ROW SEAT BUCKLE BECAME UNLATCHED WHICH WAS OCCUPIED BY AN INFANT IN A CAR SEAT. *AK THERE WERE THREE INJURIES. *JB

Power Train › Automatic Transmission
Filed Sep 9, 2003AK

WHILE DRIVING AT A NORMAL SPEED VEHICLE WILL OVERHEAT, CAUSING THE FLUID TO BURN DRY. THERE IS NO POWER OR ACCELERATION.*AK

Visibility › Windshield
Filed Aug 22, 2003OK

CONSUMER STATES THAT WINDSHIELD CRACKED WHILE SITTING IN DRIVEWAY, AND MECHANIC REPLACED IT. SECOND TIME WINDSHIELD CRACKED, THE SAME THING HAPPENED. BUT NOW THEY DO NOT WANT TO REPLACE IT BECAUSE THEY CLAIM THAT A VERY SMALL ROCK HIT THE WINDSHIELD AND CAUSED IT TO CRACK. HOWEVER, IT DID NOT CRACK BECAUSE HE HAD NOT BEEN DRIVING VEHICLE.*AK

Electrical System
Filed Aug 10, 200314,921 milesNC

REMOTE ENTRY LOCKS OFTEN DO NOT WORK. DEALER SAID OTHER OWNERS HAVE COMPLAINED OF THE SAME THING BUT MANUFACTURER IS UNABLE TO PINPOINT THE PROBLEM AND NO FIX IS CURRENTLY AVAILABLE. *NLM

Visibility › Windshield
Filed Jul 24, 2003NJ

KIA-SEDONA. WINSHIELD CRACKS. BATTERY DRAINES WHEN VAN SITS 2 OR MORE DAYS. I HV CONTACTED THE DEALR. AM SCHEDULING SERVICE. HAVE HAD TO JUMP START THE VAN 3 TIMES IN THE LAST YEAR. WINSHIELD CRACKED RECENTLY WHILE DRIVING(NO OBJECTS INVOLVED). BELIEVE THIS IS AN ONGOING PROBLEM. FRIEND HAS SIMILIAR PROBLEM WITH 2002 SEDONA. DEALER REPLACED. DRIVER WINDOW CLOSES TOO TIGHTLY WHEN BUTTON IS HELD TO CLOSE. MAKES CRACKING NOISE. *AK

Electrical System › 12v/24v/48v Battery
Filed Jul 22, 2003AZ

MY 2002 KIA SEDONA HAS EXPERIENCED MULTIPLE PROBLEMS SINCE I BOUGHT IT IN MARCH, 2002. MAJOR ELECTRICAL PROBLEMS, BATTERY REPLACEMENT, SLIDING DOOR FAILING TO CLOSE, ENGINE NOISE, AIR CONDITIONER PROBLEMS. HAVE CONTACTED MANUFACTURER AND DEALER. SOME ISSUES RESOLVED - - OTHERS UNABLE TO BE DIAGNOSED OR REPLICATED. FEAR THAT ENGINE, ELECTRICAL SYSTEM IS STILL NOT WORKING PROPERLY AND WILL FAIL AND CAUSE AN ACCIDENT.*AK

Visibility › Windshield
Filed Jul 16, 2003IA

THE WINDSHIELD CRACKS TOO EASILY. I WILL BE REPLACING THE WINDSHIELD FOR THE 2ND TIME IN 18 MONTHS. THEY TELL ME IT IS A ROCK CHIP, HOWEVER, THE LAST WINDSHIELD (FACTORY INSTALLED HAD 2 CRACKS IN IT. THIS WINDSHIELD HAS 5 CRACKS. ALL START IN THE BLACK AREA OF THE WINDSHIELD. I TRULY AM WORRIED THAT THIS IS AN ONGOING PROBLEM AND I WILL BE REPLACING THE WINDOW AGAIN. *AK

Tires
Filed Jul 2, 200314,800 milesIN

ALL 4 VEHICLE TIRES BLEW OUT AT THE SIDE WALL OVER THE COURSE OF TIME, CAUSED BY A MANUFACTURING FAILURE, PER MECHANIC.*AK

Tires › Temporary/Emergency Spare Tire
Filed Jul 2, 2003IN

THE LOCATION AND THE CARRYING DEVICE FOR THE SPARE TIRE IS CAUSING DAMAGE TO THE TIRE, MAKING IT UNUSABLE.*AK

Service Brakes, Hydraulic › Pedals and Linkages
Filed Jun 26, 2003AR

THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND VEHICLE RIDES ROUGH. *MR *CB *NLM

Electrical System › Alternator/Generator/RegulatorFire
Filed Jun 11, 20033,800 milesNV

FROM 2ND WEEK WE COMPLAINED OF ENGINE NOISE. EACH TIME NO PROBLEM WAS FOUND. FEW MONTHS LATER CK ENGINE CAME ON. A SPARK PLUG WAS REPLACED. 1 MONTH LATER CK ENGINE LIGHT ON AGAIN. NEW FUEL INJECTOR. 2 DAYS LATER CK ENGINE LIGHT AGAIN. NEEDED NEW MOTOR AT 3800 MILES. 1 WEEK LATER CAUGHT ON FIRE IN OUR GARAGE. KIA REGIONAL MANAGEMENT CHRIS BUTLER SAID THEY WOULD REPAIR DAMAGES FROM FIRE BUT HAD NO CONCERN THAT OUR 6 MONTH OLD VAN WITH ONLY 3800 MILES ALREADY HAD THE MOTOR REPLACE AND CAUGHT ON FIRE. HIS ADVISE DON'T PARK IN THE GARAGE ANYMORE SO WE WON'T HAVE TO WORRY ABOUT IT BURNING DOWN OUR HOUSE. IRONIC THAT WE CHOOSE THIS VAN BECAUSE WE THOUGHT IT WOULD BE EASIER AND SAFER FOR OUR KIDS. NOW I FEAR OUR FAMILIES SAFETY EVERYDAY BECAUSE WE HAVE IT. *AK

Engine and Engine Cooling › Cooling System
Filed Jun 4, 20033,000 milesME

STRONG ANTIFREEZE SMELL WHEN USING THE AC ON HOT DAYS. TRANSMISSION SHIFTS VIOLENTLY FROM 1-2 AND OCCASIONALLY INTO REVERSE. DEALER HAS ATTEMPTED TO CORRECT SEVERAL TIMES. *NLM SLIDING DOORS HAVE HAD ALIGNMENT PROBLEMS AND BEARING FAILURE SEVERAL TIMES ALSO. (CURRENTLY FIXED).

Electrical System › 12v/24v/48v Battery
Filed Jun 2, 20037,600 milesNY

BATTERY KEEPS ON DYING, NEEDING BOOST. RECIEVED NEW ONE IN JANUARY 2003. THAT ONE DIED IN FEB. THEY REPLACED RADIO, SAYING IT HAD A SHORT. BUT BATTERY DIED AGAIN. THEN THEY SAID AN ALTERNATOR WIRE WAS LOOSE. THEY RECONNECTED IT. BUT BATTERY DIED AGAIN, THE FOLLOWING MONTH. BACK FOR SERVICE ON 6/2/03. AFRAID ELECTRICAL SYSTEM MAY FAIL WHILE VEHICLE IS BEING OPERATED. KNOW OF 2 OTHER INDIVIDUALS WITH SAME KIA SEDONA EX THAT THIS HAS HAPPENED TO (BATTERY FAILURE).*AK

Electrical System › 12v/24v/48v Battery
Filed Jun 2, 20037,600 milesNY

BATTERY KEEPS ON DYING, NEEDING BOOST. RECEIVED RUARY JANUARY 2003. THAT ONE DIED IN FEB. THEY REPLACED RADIO, SAYING IT HAD A SHORT. BUT BATTERY DIED AGAIN. THEN THEY SAID AN ALTERNATOR WIRE WAS LOOSE. THEY RECONNECTED IT. BUT BATTERY DIED AGAIN, THE FOLLOWING MONTH. BACK FOR SERVICE ON 6/2/03. AFRAID ELECTRICAL SYSTEM MAY FAIL WHILE VEHICLE IS BEING OPERATED. KNOW OF 2 OTHER INDIVIDUALS WITH SAME KIA SEDONA EX THAT THIS HAS HAPPENED TO (BATTERY FAILURE). *AK

Power Train › Automatic Transmission
Filed May 28, 200320,420 milesMD

DRIVING ON INTERSTATE AND VEHICLE SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES AND SLOWED THE VEHICLE FROM 65 MPH TO 35MPH RIGHT AWAY. THIS PROBLEM HAS HAPPENED 5 TIMES, 5/21/03, 5/23/03, 5/24/03, 5/27/03, 5/28/03. VEHICLE HAS BEEN TO DEALER SERVICE DEPT. 5/21/03, 5/23/03, 5/27/03, 5/28/03.

Equipment › Appliance › Air Conditioner
Filed May 24, 2003RI

FALLAS SISTEMA AIRE ACONDICIONADO DESDE 8-28-2002, TODAVIA SIGUE DANDIO PROBLEMAS EN ESTOS MOMENTOS SE ENCUENTRA EN TALLER DE KIA PARA REPARACION. FRENOS REPARADOS EN 2 OCASIONES LOS ROTORES Y PADS. CRISTAL DELANTERO SE QUEBRO SIN RAZON. RADIO DEJO DE FUNCIONAR. *NLM

Engine and Engine Cooling › Exhaust System › Emission Control
Filed May 1, 2003VA

DEFECTIVE AUTO EQUIPMENT.

Visibility › Windshield
Filed May 1, 200349,000 milesAL

1 MAY 03 UPDATE FROM LETTER BELOW (SENT KIA ADDRESSES-SIDE NOTE: WITHOUT "OUTLOOK" YOU CANNOT CONTACT KIA SUPPORT VIA E-MAIL, LETTER CUT TO NOTHING TO MEET WORD REQUIREMENT) KIA CUSTOMER AFFAIRS (STEVE LAREZ 800 225-3193) CONTACTED ME SAID THEY WOULD LOOK INTO IT (21 APR 03). STEVE CALLS ME BACK (22 APR 03) TO INFORM ME THAT HE HAS TALKED TO THE DISTINCT REP AND THAT THE BEST THEY WOULD DO WAS OFFER A WINDSHIELD AT WHOLESALE COST. TODAY, I WRITE TO YOU FOLKS AFTER SEEING A SIMILAR COMPLIANT IN YOUR DATABASE (FILED 30 AUG 2001), NOTE OTHER SIMILAR 2002 SEDONA WINDSHIELD COMPLAINTS MAY BE FOUND AT WWW.CARSURVEY.ORG I AM VERY CONCERNED ABOUT REPLACING THE WINDSHIELD (AGAIN!) AND HAVING THE SAME THING HAPPEN (AGAIN!). THREE WINDSHIELDS CRACKED IN 18 MONTHS IS NOT REASONABLE. OR AT LEAST NOT TO THE PRUDENT MAN. KIA FOLKS: 16 APR 03 I REALLY NEED SOME HELP. BOTTOMLINE: I HAVE HAD 2002 KIA SEDONA FOR LESS THAN 18 MONTHS THE WINDSHIELD HAS CRACKED FOR THE THIRD TIME * SEPT 01 (LATE) - BOUGHT THE SEDONA. * OCT 01 (~ MID) - WINDSHIELD #1 CRACKED. NO PARTS IN THE SYSTEM FOR A 2002; KIA DID NOT COVER THE REPLACEMENT * DEC 01 - WINDSHIELD, #2 INSTALLED * FEB 02 - I-65 OUTSIDE OF LOUISVILLE, WINDSHIELD #2 CRACKS. * APR 02 '' KIA BILL PENNY GOODWILLS WINDSHIELD #3 * MAR 03 - I-565 TOWARDS DECATUR WINDSHIELD #3 CRACKS ON ALL THE WINDSHIELDS THE CRACKS STARTED IN THE BLACK AREA NEAR RUBBER SEAM. SOME POINTS: * OUR SEDONA IS A GREAT CAR, EXCEPT THE WINDSHIELD * THE INTERNET HAS OTHER 02 SEDONA

Seat Belts › Rear/Other
Filed Apr 23, 2003CT

THE REAR SEAT BELT WAS REPLACED PER RECALL 03V-017000. AFTER THE SEAT BELT WAS REPAIRED THE CONSUMER WAS UNABLE TO SECURE A CHILD SAFETY SEAT IN THE REAR SEAT BECAUSE THE BELT WOULD NOT LOCK/RETRACT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE BELT IS SUPPOSE TO RETRACT BACK AFTER BEING PULLED OUT. *NLM

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 15, 200323,580 milesVT

AFTER SEVERAL ATTEMPTS TO START THE VEHICLE IT WAS TOWED TO A MECHANICS GARAGE. THE MECHANIC STATED THE FUEL PUMP WAS DEFECTIVE. *NLM *JB

Power Train › Automatic Transmission
Filed Apr 7, 2003CA

THE VEHICLE DID NOT HOLD WHEN GOING DOWN A HILL OR NO LOW RANGE. THERE WAS A KNOCKING SOUND COMING FROM THE MOTOR(DEALER DIDN'T FIND PROBLEM), AND A WIND NOISE HAD COME FROM THE FRONT GLASS WHILE THE VEHICLE WAS IN MOTION. *NLM *SCC

Visibility › Windshield
Filed Mar 19, 2003MD

THE WINDSHIELD HAD A BURN ODOR. *JB

Engine and Engine Cooling › Engine
Filed Mar 16, 200318,611 milesMI

THE MINI-VAN STARTED WITH A SIMPLE OIL LEAK THAT DEVELOPED INTO A CRACKED OIL FILTER HOUSING ON THE ENGINE TO THEN 3 BURNED OUT COILS AND TWO CHECK ENGINE LIGHTS ALL WITHIN 30 DAYS. CAR STILL IN SHOP. EB. *NLM

Vehicle Speed Control › Accelerator Pedal
Filed Mar 4, 2003NY

WHILE MY WIFE WAS GOING TO WORK FEBRUARY 27,2003 THE KIA SEDONA'S GAS PEDAL CONTINUED TO JAM WHICH RESULTED IN IT TO SPEED UNCONTROLLABLE. WHEN I FOUND HER ON THE SIDE OF THE ROAD SHE DIDN'T WANT TO DRIVE IT, SO I DROVE TO THE DEALER, ITS BEEN THERE EVER SINCE UNABLE TO REPAIR IT. *NLM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Kia Sedona → · Every Sedona year → · How the figures are calculated →