What owners reported
Newest filingsElectrical System
Filed Nov 2, 2017131,000 milesTX
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Air BagsCrash1 injured
Filed Aug 9, 201787,000 milesCA
TL* THE CONTACT OWNED A 2002 KIA SEDONA EX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED INJURIES TO THE NECK, LOWER BACK, LEFT SHOULDER, AND CHEST, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.
Power Train
Filed Apr 9, 2016120,000 milesPA
DRIVING DOWN THE ROAD AND WHEN YOU BRAKE TO SLOW DOWN THE TRANSMISSION DOWN SHIFTS FASTER THEN IT SHOULD AND ON SNOW COVERED ROAD THE FRONT STARTS TO SLIDE WHEN IT DOES THIS AND WHEN IT SHIFTS BACK UP IT VIBRATES OTHER THEN THAT ITS FINE ANY IDEA WHAT THE PROBLEM COULD
Electrical SystemFire
Filed Jan 25, 2016180,000 milesGA
THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.
Electrical SystemFire
Filed Dec 31, 2015180,000 milesGA
TAKATA RECALL. I WAS AT HOME I HEARD SOME KIND OF NOISE OUT SIDE LIKE A HORN BLOWING SO I LOOK OUT AND MY VAN WAS ON FIRE ON THE DRIVERS SIDE AND I RAN FOR THE HOSE TO PUT IT OUT THEN I CALLED 911AN THE FIRE DEPT. CAME AN THE ARSSON DEPT AND HE SAID IT WAS IN THE SEAT TO THE FUSS BOX AND THAT'S WHAT CAUSED THE FIRE MY CAR IS TOTALED CAN YOU PLEASE LET ME KNOW THE WHOLE VAN ON DRIVERS SIDE IS TOTALED I HAVE NO WAY TO GO NOW .
Air Bags
Filed Jul 14, 2015PA
THE AIRBAGS SYMBOL HAS BEEN REMAINING ON. IT WAS TAKEN TO MANY DIFFERENT SHOPS BUT THEY SAY THAT IT HAS TO DO WITH THE AIRBAGS PROBLEM. THERE IS NOTHING THAT THESE MECHANICS CAN DO. SO I WAS TOLD TO REPORT THIS ISSUE TO KIA.
Air Bags
Filed Aug 12, 201488,000 milesCA
THE AIRBAG LIGHT IS ON ALL THE TIME. NO ACCIDENT, NO DAMAGE TO THE VAN. *TR
Air Bags
Filed Jun 8, 201467,000 milesNY
MY 2002 KIA SEDONA EX HAS A FAULT WITH THE FRONT PASSENGER SEAT OCCUPANCY SENSOR. IT MAKES THE AIRBAG LIGHT COME ON BUT WORST OF ALL IN A HEAD ON COLLISION THE AIRBAGS WILL MOST LIKELY NOT DEPLOY. *TR
SeatsFire
Filed Jul 22, 2013165,000 milesAL
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE. *TR
Seat Belts
Filed Apr 3, 201390,000 milesIN
I NOTICE THAT WHEN I UNBUCKLE MY SEATBELT, THE WARNING LIGHT DOES NOT COME ON, NOR DOES IT CHIME. IT DOES NOT MATTER IF YOU ARE IN DRIVE AND MOVING, OR PARKED. THE SEAT BELT LIGHT WON'T ILLUMINATE, NOR DOES THE CAR CHIME. THE ONLY TIME THE LIGHT ILLUMINATES IS WHEN YOU FIRST START UP THE VEHICLE. I DON'T BELIEVE IT EVER HAS IN THE ENTIRE LIFE OF THE VEHICLE. I NOW HAVE OVER 102,500 MILES ON THE VEHICLE. *TR
Electrical SystemFire
Filed Feb 23, 2013114,000 milesWA
MY 2002 KIA SEDONA CAUGHT FIRE ON NOVEMBER 7, 2012. I WAS UNAWARE OF THE EXISTENCE OF ANY RECALLS NEEDED FOR MY KIA OR THAT I WAS DRIVING A VEHICLE THAT COULD START ON FIRE AT ANY TIME?..I HAVE CHILDREN AND A GRANDCHILD THAT I TRANSPORT! I SHOULD HAVE BEEN NOTIFIED OF THE RECALL. I NOTIFIED KIA THE DAY OF THE INCIDENT, PROVIDED ALL INCIDENT INFORMATION AND REPORTS FROM THE KIRKLAND FIRE DEPARTMENT, WAITED, AND CONTINUED TO DO ALL THAT WAS ASKED OF ME BY KIA. OVER 2 MONTHS LATER I WAS TOLD BY MICHELE HILLEGAS, NATIONAL CONSUMER AFFAIRS ANALYST, THAT MY VEHICLE WAS TOO OLD, WASN'T UNDER WARRANTY ANYMORE AND HADN'T BEEN FOR QUITE SOME TIME SO THEY WOULD NOT COMPENSATE ME FOR ANY LOSS. SHE ALSO STATED THAT IF I HAD FULL COVERAGE INSURANCE THIS WOULD HAVE COMPENSATED ME FOR MY LOSS. RECALLS HAVE NOTHING TO DO WITH THE DEALER WARRANTY OR MY INDIVIDUAL INSURANCE THAT I CARRY ON MY VEHICLE. SOON AFTER I BOUGHT MY KIA IN 2008 I PURCHASED AN 50,000 MILE EXTENDED VEHICLE WARRANTY FOR MY VEHICLE FROM A COMPANY KNOWN AS ENDURANCE WARRANTY WHICH HELPED ME MAINTAIN MY VEHICLE IN THE BEST WAY IT COULD BE. THIS WEB LINK TALKS ABOUT THE RECALL WHICH MY 2002 KIA SEDONA EX NEEDED??..HTTP://WWW.OHIOLEMONLAW.COM/SAFETY-RECALL-17.SHTML A FEW WEEKS PRIOR TO THE FIRE, MY ELECTRIC FRONT PASSENGER SEAT STOPPED WORKING. I BELIEVE NOW THAT A FAULTY ENGINEERING PROBLEM WELL DOCUMENTED BY KIA IS THE REASON WHY THAT SEAT QUIT WORKING AND THEN EVENTUALLY CAUSED A SHORT IN THE WIRING ULTIMATELY CAUSING THE FI
Structure › BodyFire
Filed Feb 4, 2013140,000 milesFL
MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED. *TR
Air Bags
Filed Oct 17, 201284,900 milesCT
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. THE CONTACT STATED THE PASSENGER SIDE AIR BAG LIGHTS CONSTANTLY ILLUMINATES. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE AIR BAGS AND STATED THE PRETENSIONER WIRING HARNESS WAS INSTALLED INCORRECTLY. THE DEALER INFORMED HER THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,900.
Electronic Stability Control (esc)
Filed May 3, 2012142,000 milesVA
I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP! *TR
Air Bags
Filed Sep 13, 2011MI
THE AIRBAG LIGHT ON THE 2002 KIA SEDONA HAS BEEN ON AND THE VEHICLE HAS BEEN ASSESSED MANY TIMES. PER THE MECHANIC AT THE DEALERSHIP THERE IS NO WAY TO IDENTIFY IF THE AIRBAG WORKS OR NOT. THE ENTIRE SYSTEM WOULD HAVE TO BE REPLACED WHICH IS VERY EXPENSIVE. THE ELECTRICAL COMPONENTS TO THE HATCHBACK HAVE FAILED AND THE ABILITY TO OPEN THE HATCHBACK HAS CAUSED AN ISSUE WITH RELEASING THE CAGE TO DROP THE SPARE TIRE. BE PREPARED THERE IS NOT A LIGHT THAT TELLS YOU THE HATCHBACK WILL NOT OPEN WHICH COULD LEAD TO A MULTITUDE OF PROBLEMS WHILE TRAVELING AT NIGHT. ESPECIALLY IF YOU HAVE A TIRE FAILURE WHILE ON THE HIGHWAY DRIVING OUT OF TOWN ON A WEEKEND AND GO TO OPEN THE HATCH AND IT WILL NOT OPEN, THEREFORE THE ABILITY TO USE THE SPARE IS NOW NULL AND VOID. HOPEFULLY THE CELL PHONE YOU OWN HAS RECEPTION TO CALL A TOW TRUCK TO TOW YOUR CAR TO THE NEAREST TOWN. ONCE THERE I HOPE THE HOTEL LEFT THE LIGHT ON BECAUSE THE TIRE STORE IS NOT OPEN AT 10 PM. THE BRAKE LIGHT HARDWARE IS NOT BOLTED IN PROPERLY- WHEN I BOUGHT MY VAN SOMEONE HAD ACTUALLY USED VELCRO TO HOLD THE BRAKELIGHTS/TAILIGHT COVERS IN PLACE. WHICH ALSO CONSISTS OF A HEADLIGHT ISSUE- WHEN THERE IS A LOT OF SNOW/RAIN I MUST REPLACE THE HEADLIGHTS EVERY 6 TO 8 WEEKS. *TR
Air Bags
Filed Jul 9, 201182,000 milesNH
ON 2/11/11 MY KIA SEDONA AIRBAG LIGHT WENT ON AND STAYED ON. UPON EXTENSIVE RESEARCH, I'VE SEEN NUMEROUS COMPLAINTS ONLINE ON THE SAME ISSUE. ON 2/28/11, I HAD THE AIRBAG MODULE SENSOR REPLACED BY A PRIVATE MECHANIC. TWO WEEKS AFTER BEING REPLACED, THE AIRBAG LIGHT WENT ON AGAIN AND STAYED ON. I HAVE REPAIRED/REPLACED THOUSANDS OF DOLLARS OF PARTS ON THIS KIA, MAKING IT THE MOST EXPENSIVE VEHICLE I'VE EVER OWNED IN THE PAST 32 YEARS. I WAS TOLD THAT WITH THE AIRBAG LIGHT ALWAYS ON, THAT IN AN ACCIDENT MY AIRBAGS WILL NOT DEPLOY. I HAVE 84,000 MILES ON THIS VAN. THE ONLY WARRANTY REMAINING FROM KIA IS THEIR 100,000/10 YR POWER TRAIN, WHICH BASICALLY COVERS NOTHING. WITH ALL THE COMPLAINTS ON THIS MOST EXTREME SAFETY ISSUE, AND THE FACT THAT KIA TOUTS THIS VEHICLE AS A 5 STAR SAFETY RATING, THEY SHOULD BE "FORCED" TO RECALL THIS APPARENT MANUFACTURING DEFECT. ASIDE FROM BRAKES, AIRBAG DEPLOYMENT IS THE SECOND MOST IMPORTANT SAFETY FEATURE PROTECTING ITS' DRIVER AND PASSENGERS. I AM THE ORIGINAL OWNER OF THIS VAN AND HAVE KEPT IT WELL MAINTAINED. *TR
Electrical System › Instrument Cluster/PanelFire
Filed Aug 30, 201080,000 milesFL
TL*THE CONTACT OWNS A 2002 KIA SEDONA. THE VEHICLE WAS PARKED IN THE DRIVEWAY AND THE WIRES FROM THE DRIVER SIDE UNDER THE INSTRUMENT PANEL CAUGHT FIRE. THE INSIDE OF THE VEHICLE WAS TOTALLY DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE BY ALSO CUTTING THE ELECTRICAL WIRES FROM THE INSTRUMENT PANEL AND STATING THAT WAS THE ORIGIN OF THE FIRE. A REPORT WAS AVAILABLE IF NEEDED AND THERE WERE NO INJURIES. THE CONTACT DID NOT CONTACT HER INSURANCE COMPANY, THE DEALER OR THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.
Electrical SystemFire
Filed Jul 20, 2010MA
2002 KIA SEDONA EX, PURCHASED 03/2008. MY SISTER IN LAW WAS DRIVING MY VAN ON THE HIGHWAY WHEN THE VEHICLE STALLED. SHE PULLED OVER OFF THE HIGHWAY AND WENT TO RESTART THE VEHICLE, TO WHICH IN BEGAN TO SMOKE AND THE WHOLE FRONT END WENT UP IN FLAMES. *TR
Structure › Body › Door
Filed Apr 26, 201098,000 milesCA
BOTH OF MY DOOR DO NOT OPEN FROM THE INSIDE I HAVE TO HAVE SOMEONE LET ME OUT OF THE CAR, IT IS A SAFETY HAZARD MY SLIDING DOOR GET JAMMED I REALLY DON'T FEEL SAFE IN THIS CALL AND I CAN NOT AFFORD TO GET ANOTHER CAR RIGHT NOW. *TR
Engine and Engine Cooling › Engine
Filed Feb 2, 2010106,000 milesFL
TL*THE CONTACT OWNS A 2002 KIA SEDONA. WHILE THE CONTACT WAS DRIVING 65MPH HE NOTICED THAT THE ENGINE SUDDENLY STALLED FOR A SHORT PERIOD AND THEN CORRECTED ITSELF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE CATYLATIC CONVERTER REPLACED; HOWEVER, AFTER THE REPAIRS THE CONTACT EXPERIENCED THE SAME FAILURE FOLLOWED BY THE ENGINE LIGHT APPEARING ON THE DASHBOARD. THERE WERE NO PRIOR WARNINGS . THE CURRENT MILEAGE WAS 106,000 AND THE FAILURE MILEAGE WAS AT 3000.
20 of 50 complaints, reproduced as filed.