2004 Kia Rio

Routine

Owners filed 38 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

Not among the Kia Rio years to avoid. Which Kia Rio years to avoid →

When it fails
020k40k60k90k120k200k
69,000 milesMedian miles at failure

32 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.

Most common 2004 Kia Rio problems

8 of the 38 complaints (21%) are about the engine.

ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling · engine5
000
Electrical System5
000
Unknown or Other2
000
Power Train › Automatic Transmission · transmission2
000
Latches/Locks/Linkages · door locks and latches2
000
Fuel System, Gasoline · fuel system2
020
Engine and Engine Cooling › Engine · engine2
000
Air Bags · airbags2
201
Wheels1
000
Visibility › Windshield Wiper/Washer1
000

2 safety recalls

Part 573 reports
Child Seat05V557000
Filed Dec 12, 200590,865 vehiclesKia Motors America, Inc.

Defect. CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, 'CHILD RESTRAINT ANCHORAGE SYSTEMS.' CERTAIN CHILD RESTRAINT ANCHORS WILL NOT FULLY LATCH ONTO THE LOWER LATCH ANCHORS LOCATED BETWEEN THE REAR SEAT BACK AND REAR SEAT CUSHION BECAUSE OF INTERFERENCE BETWEEN THE CHILD SEAT ANCHORS AND A METAL WIRE LOCATED IN THE FRAME OF THE REAR SEAT BACK. UNTIL THE RECALL REPAIR IS COMPLETED, FOLLOW THE INSTRUCTIONS PROVIDED BY YOUR CHILD SEATS MANUFACTURER ON HOW TO PROPERLY INSTALL THE CHILD SEAT WITH YOUR VEHICLE'S REAR SAFETY BELTS RATHER THAN USING THE LATCH SYSTEM.

Risk. IN THE EVENT OF A VEHICLE CRASH, IF THE CHILD SEAT IS NOT PROPERLY INSTALLED, PERSONAL INJURY OR DEATH COULD OCCUR.

Remedy. DEALERS WILL REPLACE THE LOWER ANCHORS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 30, 2006. OWNERS MAY CONTACT KIA AT 1-800-333-4542.

Fuel System, Gasoline › Delivery04V179000
Filed Apr 9, 2004187,790 vehiclesKia Motors America, Inc.

Defect. ON CERTAIN PASSENGER VEHICLES, THE FUEL INTAKE NIPPLE OF THE FUEL DISTRIBUTOR IS SUBJECT TO FRACTURE OR CRACKING DURING REMOVAL OF THE QUICK CONNECT COUPLING SECURING THE MAIN FUEL TUBE ASSEMBLY TO THE FUEL INTAKE NIPPLE, OR WHEN FORCE IS ACCIDENTALLY APPLIED TO THE INTAKE NIPPLE DURING THE VEHICLE ASSEMBLY PROCESS OR DURING ENGINE COMPARTMENT REPAIRS.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL DISTRIBUTOR AND MAIN FUEL TUBE ASSEMBLIES. THE RECALL BEGAN JUNE 18, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Electrical System
Filed Mar 2, 2024AZ

I bought this car used a little less than a week ago. There was a thumping noise under the hood so I took the car to the dealer twice for this issue. I looked under the hood tonight and found a bunch of pieces that are not bolted down and the battery is completely unsecured and can move around freely. It’s horribly unsafe because the battery being loose can affect the entire car and the parts that aren’t bolted in place are causing major issues with the AC and other systems.

Unknown or Other
Filed Apr 20, 2019136,000 milesID

MY WIFE GOT LOCKED IN HER CAR IN THE GARAGE AT HOME. THERE IS A SPRING ON THE DOOR LATCH THAT HOLDS UP A LEVER, THAT BROKE, CAUSING THE LEVER TO DROP AND JAM THE LOCK LEVER. WHEN SHE TRIED TO UNLOCK HER DOOR IT WOULD NOT RELEASE AND THE AUTO LOCK FUNCTION KEPT THE OTHER DOORS LOCKED TOO. WE WERE ABLE TO USE MY KEY TO QUICKLY UNLOCK AND OPEN THE PASSENGER SIDE DOOR AND GET OUT BY CRAWLING OVER THE CENTER CONSOLE. A SIMPLE GOOGLE SEARCH FOUND A FEW THOUSAND ENTRIES SHOWING THIS SAME ISSUE WITH OTHER KIA RIOS AND OPTIMAS WHERE PEOPLE ARE GETTING STUCK IN THEIR CARS.

Unknown or Other
Filed Feb 28, 2019FL

TAKATA RECALL 2004 KIA RIO LOCKS IN CAR BROKEN UNABLE TO UNLOCK AND GET OUT THE CAR I DON'T KNOW IF THERE IS SOMETHING WRONG WITH THE LOCKING SYSTEM AND IT HAS BECOME A MAJOR PROBLEM

Suspension › Front › Wheel Bearing
Filed Aug 22, 2016VA

TL* THE CONTACT OWNS A 2004 KIA RIO. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS AND A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING NEEDED TO REPLACED. THE WHEEL BEARING WAS REPLACED MULTIPLE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Wheels
Filed Jun 16, 2015163,000 milesTN

TL* THE CONTACT OWNS A 2004 KIA RIO. WHILE DRIVING APPROXIMATELY 50 MPH, THE WHEEL BEARING AND THE HUB FROM BOTH REAR WHEELS DETACHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE REAR TIRE BEARINGS WERE PREVIOUSLY REPLACED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

Latches/Locks/Linkages
Filed Jul 10, 201484,000 milesSC

TL* THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR FAILED TO OPEN WHEN USING THE KEY OR BY MANUALLY PULLING THE LOCK. THE CONTACT MENTIONED THAT IN ORDER TO ENTER THE VEHICLE SHE HAD TO DO SO THROUGH THE FRONT PASSENGERS DOOR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.

Visibility/Wiper
Filed Feb 20, 201487,050 milesVA

TL-THE CONTACT CT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER AND HEATING SYSTEM FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE WINDSHIELD DEFROSTER AND HEAT BUTTON HAD TO BE HELD IN TO BE ABLE TO HAVE THE WINDSHIELD DEFROST AND HEAT SYSTEM OPERATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 87,050. LI

Latches/Locks/Linkages
Filed Nov 19, 201221,599 milesFL

TL* THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE MANUAL DOOR LOCKS ON BOTH THE INTERIOR AND EXTERIOR FRONT DRIVER'S SIDE DOORS WOULD NOT RELEASE. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR AND EXIT IN THE SAME MANNER. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,599.

Power Train
Filed Jan 15, 201269,000 milesAZ

VEHICLE WAS PURCHASED USED APPROXIMATELY 2 YEARS AGO. ON THE APPROXIMATE INCIDENT DATE, THE CLUTCH PEDAL FAILED TO ACTUATE THE CLUTCH AFTER PRODUCING A LOUD NOISE. INSPECTION AT A REPAIR FACILITY REVEALED FAILURE IN SEVERAL CLUTCH COMPONENTS AND A METAL FATIGUE FAILURE IN THE CLUTCH AND BRAKE PEDAL SUPPORT BRACKET. I AM FILING THIS COMPLAINT ON BEHALF OF MY DAUGHTER FOR THE FAILED SUPPORT BRACKET, WHICH I HAVE IN MY POSSESSION.

Fuel System, GasolineFire
Filed Dec 17, 201181,299 milesCA

THE CAR CAUGHT ON FIRE, KIA SAYS THEY SENT A NOTIFICATION TO THE ORIGINAL OWNER, YEARS AGO. WE FEEL THAT WE WERE ENTITLED TO A RECALL NOTICE BEFORE THE CAR BURNED DOWN. WE FEEL THIS IS NOT A SMALL RECALL, IT WAS A FIRE, A FIRE IS VERY DANGEROUS AND CAN BURN AND KILL PEOPLE. WE HAD 22 KIAS RIOS IN OUR FLEET AND NEVER RECEIVED RECALL NOTICES ON ANY OF THEM. KIA DID SEND NOTICES TO THE ORIGINAL OWNER HOWEVER THEY HAD THE INFORMATION AS TO WHICH CARS RECEIVED THE RECOMMENDED REPAIRS AND WHICH CARS NEVER CAME IN, THERE NEEDS TO BE SOME FOLLOW UP. *TR

Fuel System, GasolineFire
Filed Aug 25, 201181,299 milesCA

OUR CAR CAUGHT ON FIRE. KIA SAYS THAT RECALL NOTICES WERE SENT OUT TO THE PREVIOUS OWNER TO TAKE THE CAR TO A KIA DEALER FOR REPAIRS. NOTICE WAS SENT OUT YEARS AGO (2002). KIA KNEW THAT THE REPAIRS WERE NEVER DONE BECAUSE NO DEALERSHIP HAD BILLED KIA FOR REPAIRS. FOR NINE (9) YEARS THIS CAR WAS ON THE ROAD WITHOUT A SAFETY RECALL BEING PERFORMED FOR FIRE. FOR NINE YEARS WE REGISTERED THIS CAR AND KIA MADE NO ATTEMPT TO FIND OUT WHO OWNS THE VEHICLE. KIA IS BEING VERY UNETHICAL BECAUSE THEY SAY THAT A NOTICE WAS SENT OUT (ONE NOTICE) AND NOW THEY HAVE DONE THEIR OBLIGATION. *TR

Engine and Engine Cooling
Filed Dec 5, 201068,040 milesOR

I WAS AT A STOP SIGN AND MY 2004 KIA RIO DIED , I PUSHED IT TO THE MECHANIC AND WAS TOLD THE TIMING BELT LOST ITS TEETH AND THERE IS NOW NO COMPRESSION IN 3 AND 4 , THE MILEAGE ON CAR IS 68040. I WAS TOLD BASICALLY THE ENGINE IS TOAST AND I WASN'T EVEN MOVING ,I WAS TOLD BY A COUPLE OF MECHANICS THAT THE BELT THAT KIA USED IS FAULTY . THE OWNERS MANUAL SAYS REPLACE 60,000 MILES BUT REPLACE IT 105,000 IN CALIFORNIA. HOW WOULD A BELT BE BAD IN 49 STATES EXCEPT CALIFORNIA. I FOUND ON AUTO MD .COM NHTSA ACTION #10015272 SERVICE BULLETIN # 289221 REPORT DATING JAN 1 2005 IMPROVED TIMING BELTS FOR 04 RIO AND OPTIMA . *TR

Electrical System
Filed Oct 13, 201078,000 milesWA

TL*THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE ENGINE COMPLETELY STALLED AND THE ENTIRE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE ENGINE WOULD RESTART AFTER WAITING FOR APPROXIMATELY ONE MINUTE. THE FAILURE OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO LOCATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Suspension
Filed Sep 7, 2010109,318 milesVA

THE LEFT LOWER CONTROL ARM CAME LOOSE FROM THE CAR, PULLING THE CV AXLE OUT OF PLACE. THE LEFT LOWER CONTROL ARM WAS BOLTED BACK INTO PLACE AND THE CV AXLE SHAFT WAS REPAIRED. *TR

Power Train › Automatic Transmission
Filed Aug 20, 200930,000 milesTX

TL*THE CONTACT OWNS A 2004 KIA RIO. WHEN THE CONTACT APPROACHED A STOP LIGHT, THE VEHICLE BEGAN ACCELERATING AND A NOISE WAS PRESENT IN THE FRONT OF THE VEHICLE. THE TRANSMISSION WAS REPLACED ON THREE OCCASIONS WITHIN THE LAST 1000 MILES. THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 55700 AND THE FAILURE MILEAGE WAS 30000.

Engine and Engine Cooling
Filed Mar 3, 200980,000 milesCA

TL*THE CONTACT OWNS A 2004 KIA RIO. WHILE PULLING UP TO A PARKING LOT AT 20 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. SHE WAS NEAR A TIRE SHOP AT THE TIME AND THE MECHANIC STATED THAT THE TIMING BELT FAILED. SHE HAD THE VEHICLE TOWED TO AN AUTO REPAIR SHOP AND WAS INFORMED THAT THE TIMING BELT FAILED AND THE ENGINE VALVES NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED, BUT THE CONTACT BELIEVES THAT THE TIMING BELT SHOULD NOT HAVE FAILED WITHIN FIVE YEARS. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

Engine and Engine Cooling › Engine
Filed Nov 18, 200883,000 milesNJ

I HAVE A 2004 KIA RIO. I HAD NO PROBLEMS WITH THIS VEHICLE TILL THE MONTH OF OCTOBER WHEN IT FAILED INSPECTION FOR EMISSIONS. I TOOK IT TO THE SHOP AND IT TOOK A WHILE BEFORE THEY FOUND OUT IT WAS A SENSOR. SO THEN I HAD THE CAR BACK FOR A WEEK AND MY HUSBAND WHO DRIVES THE CAR EVERYDAY WAS DRIVING HOME FROM WORK HEARD A LOUD NOISE AND THE CAR DIED. COME TO FIND OUT THE TIMING BELT WENT ON THE VEHICLE. WHICH COME TO FIND OUT YOU ARE SUPPOSE TO CHANGE THESE AT 60,000 ACCORDING TO THEIR BOOK. WHEN WE BOUGHT THE RIO WE ALSO BOUGHT A KIA SPECTRA. SO OF COURSE WE TOOK THE SPECTRA IN RIGHT AWAY TO GET A NEW BELT SO WE WOULDN'T HAVE 2 CARS DOWN. THAT COST 677.00. I HAD 78,000 ON THE SPECTRA AND THERE WAS 83,000 ON THE RIO. I INVESTIGATED THIS PROBLEM COME TO FIND OUT ALOT OF PEOPLE HAD THIS PROBLEM SO KIA KNOWS ABOUT IT. I THEN CHECKED THE TECHNICAL BULLETINS AND FOUND THAT IN JANUARY 0F 2005 THERE WAS A BULLETIN ITEM NUMBER 10015272. IT SAYS THEY IMPROVED THE TIMING BELTS FOR THE KIA RIO AND OPTIMA. WELL THEY DIDN'T IMPROVE IT FOR MY CAR. WHEN THE TIMING BELT WENT IT BLEW THE ENGINE. WE ARE SO MADE AND WHEN WE TOOK MY SPECTRA IN TO BE DONE AND TOLD THEM WHAT HAPPENED TO THE RIO THEY SAID THAT'S TO BAD. WE NOW HAVE OUR CAR AT ANOTHER GARAGE AND ARE TRYING TO GET KIA TO PAY FOR ANOTHER ENGINE. WHAT DO YOU THINK MY CHANCES ARE? I AM AT WORK NOW AND I DO NOT HAVE THE VIN NUMBER, IF YOU EMAIL ME THEN LATER TONIGHT I CAN FORWARD THE VIN NUMBER TO YOU. *TR

Power Train › Manual Transmission
Filed Sep 3, 200879,418 milesOH

ON FRIDAY, 8/22/08, THE VEHICLE STALLED AFTER BEING DRIVEN FOR LESS THAN A QUARTER OF A MILE FROM MY HOME AND IN A 25 M.P.H. ZONE. ON MONDAY 8/25/08, I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THERE I MET WITH THE SERVICE TECHNICIAN. THE SERVICE TECHNICIAN FELT THAT THE TIMING BELT MAY HAVE FAILED AND THAT THE EVENT WOULD LIKELY NOT BE COVERED UNDER MY WARRANTY BECAUSE, AS THE CUSTOMER, I SHOULD HAVE HAD THE TIMING BELT REPLACED AT 60,000 MILES. MY VEHICLE HAD 79,418 MILES AT THE TIME THE VEHICLE STALLED. MY 2004 KIA RIO HAS AN INTERFERENCE ENGINE AND NO ADEQUATE WARNING OF THE PROBABILITY OF A TIMING BELT FAILURE WAS EXPRESSED OR POSTED BY KIA. MY ENGINE HAS COMPLETELY FAILED BECAUSE THE TIMING BELT STRIPPED. IT WILL COST $1,200.00 TO $2,000.00 TO REPLACE THE MOTOR IN THIS AUTOMOBILE. *TR

Suspension › Front › Stabilizer Bar
Filed Mar 28, 200876,243 milesKY

TL*THE CONTACT OWNS A 2004 KIA RIO. WHILE DRIVING BETWEEN 50-55 MPH UPHILL, THE VEHICLE BEGAN WEAVING, VIBRATING, AND SHAKING. THE FAILURE RECURRED THE SAME DAY. THE DEALER CONFIRMED THAT THE LATERAL STABILIZER BAR FAILED. THE VEHICLE IS CURRENTLY AT THE DEALER, AWAITING THE PARTS TO ARRIVE. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 76,243.

Air BagsCrash
Filed Mar 5, 200890,123 milesPA

THE CAR WAS IN AN ACCIDENT AND THE AIR BAGS NEVER DEPLOYED ON THE DRIVER SIDE OR THE PASSENGER SIDE. NOTHING WAS DONE TO FIX IT .THE CAR NOW HAS TO HAVE THE WHOLE FRONT END FIXED AND NEED TO HAVE THEM CHECKED TO SEE WHY THEY DIDN'T DEPLOY. *TR

Service Brakes, Hydraulic
Filed Oct 4, 200753,015 milesNC

TL*THE CONTACT OWNS A 2004 KIA RIO CINCO. WHILE DRIVING 30, 45, OR 55 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE DIAGNOSTIC SHOWED THAT NOTHING WAS WRONG. THE MANUFACTURE STATED THAT THE INVESTIGATION WAS CLOSED SINCE THE DEALER COULD FIND NO FAILURE WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 53,015. UPDATED 01-14-08. *KB THE ROTORS WERE RESURFACED AND THE DRUMS WERE ROTATED. UPDATED 12/12/07. *JB

Air Bags › FrontalCrash1 injured
Filed Jun 27, 2007ND

TL*THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH WHILE DRIVING 25 MPH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR INJURIES WHILE WEARING HIS SEAT BELT. A POLICE REPORT WAS FILED. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

Engine and Engine Cooling
Filed Dec 12, 200680,382 milesCA

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON NORMAL ROAD CONDITIONS A LOST OF ENGINE POWER WAS NOTICED. THERE WERE NO ENGINE WARNING LIGHTS TO ALERT THE CONTACT OF AN ENGINE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC WHO DETERMINED THE ENGINE BLEW OUT DUE TO THE PRESENCE OF COOLANT MIXED WITH THE ENGINE OIL AND RECOMMENDED ENGINE PEPLACEMENT. THE DEALERSHIP AND MANUFACTURER HAVE NOT BEEN CONTACTED. THE VEHICLE REMAINED INOPERABLE. THE CONTACT WAS CONCERN BECAUSE THE VEHICLE HAS BEEN UNDER REGULAR MAINTENACE SINCE THE PURCHASE DATE

Engine and Engine Cooling
Filed Nov 7, 200619,000 milesNC

DT*: THE CONTACT STATED THE VEHICLE CONTINUOUSLY STALLED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER SIX TIMES BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 12/01/06. *JB

Power Train › Automatic Transmission
Filed Nov 3, 200651,264 milesFL

DT*: THE CONTACT STATED WHILE TRAVELING AT SPEEDS BELOW 25 MPH, THE TRANSMISSION WOULD NOT DOWNSHIFT, CAUSING SEVERE HESITATION. THE DEALERSHIP DETERMINED THE PROBLEM WAS IN THE TRANSMISSION AND NO REPAIR WAS AVAILABLE. 11/30/06. *JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Nov 3, 200667,000 milesFL

DT*: THE CONTACT STATED THE ENGINE'S TIMING BELT CHIPPED AND DENTED AN ENGINE PISTON. THE SERVICE DEALER DETERMINED THE ENGINE NEEDED TO BE REPLACED.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 2, 200654,000 milesWV

DT*: THE CONTACT STATED THE VEHICLE'S FRONT END MADE A LOUD CLANKING NOISE AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED UPON EXAMINATION THAT BOTH ROTORS NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE ROTORS. THEN, THE VEHICLE HAD PROBLEMS WITH THE REAR END, AND WAS TAKEN TO A LOCAL DEALER WHO DETERMINED THAT THE AXLE BEARING WAS BAD AND THAT THE REAR WHEELS WERE BENT. THE DEALER PROVIDED THE VEHICLE WITH PROPER MAINTENANCE AND BRAKE SERVICE AND REPAIRED THE FUEL PUMP. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER EXAMINATION OF ONGOING PROBLEMS. NO FURTHER REPAIRS WERE MADE. UPDATED 03/19/07. *JB THE FUEL PUMP WAS REPALCED. UPDATED 09/25/07 *JB

Fuel System, Gasoline › Delivery
Filed Jul 17, 20065,529 milesMA

DT*: THE CONTACT STATED THAT SINCE THE VEHICLE WAS PURCHASED ON JANUARY 19TH 2005, IT HAS BEEN EXPERIENCING PROBLEMS WITH THE CARBURETOR AND A BAD ODOR THAT COMES FROM THE ENGINE. THE VEHICLE WAS ALSO SOLD TO THE CONTACT WITHOUT NOTIFICATION OF RECALL DEFECT TO THE CARBURETOR. THE VEHICLE WAS TAKEN TO THE DEALERS TO HAVE A PART REPLACED TO REMEDY PROBLEMS WITH THE CARBURETOR BUT VEHICLE CONSISTENTLY EXPERIENCES THE SAME PROBLEMS. THE VEHICLE WAS TAKEN BACK ON TEN OTHER OCCASIONS FOR SERVICES RELATED TO THE PROBLEM. THE VEHICLE WAS THAN TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE PROBLEM WAS RELATED TO FUEL INJECTION SYSTEM. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A REFERRAL TO ANOTHER DEALERS FOR SERVICE. THE VEHICLE HAS BEEN TAKEN TO THE RECOMMENDED DEALER FOR SERVICE. THE ENGINE LIGHT ILLUMINATED, HOWEVER THE DEALER REFUSED TO ADDRESS THE PROBLEM. THE VEHICLE WAS PULLING TO THE RIGHT, AN ALIGNMENT WAS PERFORMED. THE CONSUMER HEARD A WIND NOISE WHILE DRIVING. THE BRAKES WERE MAKING A LOUD NOISE. UPDATED 08/01/06. *JB

Electrical System
Filed Jun 26, 200624,000 milesPA

MY 2004 KIA RIO STARTED TO STALL AT STOP SIGNS AND LIGHTS @ 24,000 I AM ALSO EXPERIENCING ERRATIC TACHOMETER READINGS (UP AND DOWN) AND I HAVE HAD A CONTINUED ROUGH IDLE. I HAVE BROUGHT THE CAR TO MY DEALER ON MORE THAN 6 OCCASIONS AND AT THAT POINT THEY ONLY RETURNED THE COMPUTER CHIP AND TOLD ME THERE SEEMS TO BE NOTHING WRONG WITH MY CAR. AFTER HIRING A LAWYER AND CONSTANT PRESSURE FROM THEM TO FIX THE CAR, THEY ORDERED A THROTTLE ARM AND AGREED TO TRY IT OUT. ON JUNE 23, 2006 BEFORE THEY PUT THE THROTTLE ITEM IN, I STALLED @ 30 MPH MAKING A TURN ONTO TO A STREET FROM A INTERSECTION. A CAR COMING THE OTHER WAY AND STOPPED INCHES SHORT OF HITTING ME ON MY DRIVERS SIDE DOOR. AT THIS POINT EVEN WITH THE NEW PART PLACED IN MY CAR, I DO NOT FEEL SAFE DRIVING THIS CAR SINCE THEY SAID THERE IS NO WAY TO GUARANTEE THE PROBLEM WILL BE FIXED. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › CaliperCrash
Filed Mar 17, 200616,000 milesNJ

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES DID NOT RESPOND. THE VEHICLE STOPPED WHEN HITTING ANOTHER VEHICLE. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP WHERE IT WAS DETERMINED THE CALIPERS WERE BLOWN OUT.

Vehicle Speed Control › Accelerator Pedal
Filed Feb 13, 200670,000 milesCA

DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STUCK. THE PROBLEM OCCURRED MULTIPLE TIMES WHILE THE ACCELERATOR WAS PRESSED DOWN FOR A DISTANCE. THE LEVER THAT IS ATTACHED TO THE HOUSING BLOCK WAS MANUALLY PUSHED BACK. THE VEHICLE WAS INSPECTED BY A DEALERSHIP WHICH DETERMINED THE HOUSING UNIT NEEDED TO BE REPLACED. THE PARTS FOR REPLACEMENT WERE NOT AVAILABLE.

Visibility › Windshield Wiper/Washer
Filed Feb 8, 200634,000 milesIL

DT*: THE CONTACT STATED THE WINDSHIELD WIPERS FAILED. THE RETAINING NUT ON THE WINDSHIELD WIPER ARM LOOSENS, CAUSING THE WINDSHIELD WIPERS NOT TO FUNCTION. THE DEALERSHIP INSPECTED AND TIGHTENED THE RETAINING NUT, BUT THE PROBLEM STILL EXISTS. THE MANUFACTURER HAS BEEN ALERTED HOWEVER, NO OTHER REPAIRS HAVE BEEN MADE.

Electrical System
Filed Nov 23, 200522,957 milesTN

DT: THE CONTACT STATED VEHICLE JERKED AND CUT OUT. WHEN THIS HAPPENED THE ENGINE LIGHT CAME , ON AND THERE WAS A BURNING SMELL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVEN TIMES, AND THEY STATED IT WAS AN ELECTRICAL PROBLEM. THEY REPLACED THE ELECTRICAL THROTTLE MODULE EVERY TIME, AND STATED THERE WAS A POOR CONNECTION AT THE ENGINE BULK. THE PROBLEM HAS NOT BEEN CORRECTED AT THIS TIME. *AK

Electrical System
Filed Aug 19, 200523,500 milesVA

DEALER CHANGED COMPUTER, WIRING HARNESS , 2 INJECTORS, PLUG, TIMING BELT, SENSOR AND REPLACED COMES SWITCHES . BOUGHT A 2004 KIA RIO IN MARCH 2005. IT HAS BEEN IN THE SHOP FOR THE PAST 3 WEEKS. THE CONSUMER PICKED THE CAR UP AT THE SHOP, AND IT DIDN'T MAKE IT OFF THE LOT BEFORE THE CAR BROKE DOWN AGAIN. DEALER OFFERED ME A RENTAL CAR. WENT BACK ONE WEEK LATER TO PICK UP THE CAR AND ONLY WENT TWO MILES BEFORE THE CAR BROKE DOWN AGAIN. TOOK THE CAR BACK TO DEALER, AND REQUESTED ANOTHER CAR JUST LIKE THE ONE THAT I HAD A 2004 KIA RIO. DEALER SAID COULD NOT TRADE THE CAR WITHOUT REFINANCING IT. THEY DID FINANCE THE HOUSE FOR THE FIRST CAR BUT REFUSED TO WITH THE SECOND CAR. WHY CANT THE DEALER FINANCE THE SECOND CAR AS THEY DID THE FIRST? *AK *NM

Fuel System, Other
Filed May 4, 2005WA

CONTACT STATES: THE DEALER DESCRIBED THE PROBLEM AS A FUEL COMPATIBILITY/TEMPERATURE PROBLEM. CONTACT SAYS THAT THE VEHICLE RUNS ROUGH WHEN COLD, AND THAT IT CUTS OUT WHEN CHANGING GEARS. DEALER RECOMMENDED THAT HE WOULD LET HIS VEHICLE WARM UP BEFORE HE BEGINS TO DRIVE, AND HE ALWAYS DOES. HOWEVER, PROBLEM RECURRED. DEALER FIXED THE CHECK ENGINE LIGHT. VEHICLE HAS BEEN IN SHOP SEVERAL TIMES FOR WARRANTY WORK. NO PRIOR WARNING TO THE FAILURE.*AK

Air BagsCrash1 injured
Filed Jan 26, 20059,300 milesOR

DURING A FRONTAL-IMPACT ACCIDENT, THE DRIVER AIRBAG FAILED TO DEPLOY UNTIL AFTER I HIT THE STEERING WHEEL. I THEN SAW THE PASSENGER AIRBAG DEPLOY. NEITHER THE SEAT BELT NOR THE AIRBAG STOPPED ME FROM HITTING THE STEERING WHEEL CAUSING CHEST WALL CONTUSIONS AND MUSCLE STRAINS IN CHEST AND BACK. I'M STILL OUT OF WORK DUE TO THE INJURIES. THE CAR WAS TOTALED.*AK

Engine and Engine Cooling › Engine
Filed Nov 5, 2004206 milesSC

CHECK ENGINE SOON LIGHT CAME ON AND THERE WAS NOT ACCELERATION WHILE IN 1ST GEAR. REPLACED FUEL INJECTOR HARNESS. *BF THE DEALER ALSO REPLACED THE AIR CLEANER LID WITH A NEWLY DESIGNED ONE, MASS AIR FLOW SENSOR AND TIGHTENED PIN CONNECTORS. *NM

Engine and Engine Cooling
Filed Aug 30, 2004TX

WHILE DRIVING CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE OVERHEATED. THIS CAUSED THE VEHICLE TO STALL. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE CAM SENSOR, AND OTHER PARTS NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT A TICKING PROBLEM OCCURRED, AND THE PROBLEM WAS RESOLVED. *AK

All 38 complaints, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
202312000Routine
202212100Routine
202115200Routine
202027153Fatalities reported
201922110Routine
201828120Routine
201731260Routine
201679260Routine
2015521100Routine
201452180Routine
20131531180Routine
201254190Routine
201124000Routine
201026000Routine
200939000Routine
200846100Routine
200746111Fatalities reported
200674100Routine
200537141Fatalities reported
2004 — this page38220Routine
200374320Routine
2002128161Fatalities reported
20012233141Fatalities reported
20003000Routine

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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 12, 2005. Source: NHTSA Office of Defects Investigation.