Page 7 of 19 · complaints 301–350 of 920

2012 Kia Optima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Dec 28, 2020155,437 milesNC

AS MY STEPDAUGHTER WAS DRIVING HOME FROM WORK ON A HIGHWAY, A LOUD KNOCK NOISE CAME FROM THE ENGINE COMPARTMENT. AT WHICH TIME SHE WAS SCARED TO DRIVE IT ANYMORE, SO SHE PARKED ALONGSIDE ROAD AND WAITED FOR SOMEONE TO COME GET HER. THE CAR WAS THEN TRAILERED TO THE HOUSE AND THEN TO THE KIA DEALERSHIP. WHEN THE CAR WAS STARTED TO LOAD ONTO THE TRAILER, THERE WERE NO WARNING LIGHTS OF ANY KIND ON THE DASH BUT THERE WAS AN OBVIOUS NOISE THAT SOMETHING WASN'T RIGHT WITH THE CAR. UNLOADING IT AT THE DEALERSHIP, THE NOISE BEGAN TO GET LOUDER AND AGAIN, NO LIGHTS OF ANY KIND CAME UP AS A WARNING. BEFORE TAKING IT TO THE DEALERSHIP WE CALLED KIA AND SPOKE WITH ROBERT ON 12/9/2020. ROBERT SAID THERE WERE NO RECALLS ON THIS CAR AND THEY WOULD NOT HONOR THE CURRENT RECALL THAT IS ALL OVER THE PAPERS AND NEWS STATIONS. I ASKED IF THERE WERE ANY OTHER RECALLS ON THIS CAR AND HE SAID NO. TODAY WHEN THE DEALERSHIP CALLED TO LET US KNOW THAT THE CARS ENGINE NEEDS REPLACED BECAUSE OF THE ROD BEARINGS, AGAIN WE ASKED IF THERE WERE ANY OPEN RECALLS ON THIS CAR. WE WERE AGAIN TOLD NO. AFTER VIEWING YOUR WEBSITE, WE HAVE LEARNED THAT THERE IS, IN FACT AN OPEN RECALL FOR THE AIRBAG. I KNOW THE AIRBAG HAS NOTHING TODO WITH THE ENGINE, BUT CONSIDERING KIA WAS NOT HONEST ABOUT THAT RECALL IT WOULD LEAD SOMEONE TO BELIEVE THAT THEY AREN'T BEING HONEST ABOUT ANYTHING ELSE. I OPENED A CASE WITH KIA AND THAT NUMBER IS 13909518. WE AREN'T ASKING FOR ANYTHING BUT THE RIGHT THING TO BE DONE. WE JUST PURCHA

Engine
Filed Dec 21, 202082,581 milesFL

ENGINE IS MAKING KNOCKING SOUND

Engine
Filed Dec 14, 2020107,940 milesCA

I WAS DRIVING TO WORK ONE MORNING JUST GOT ON THE FREEWAY AND MY KIA OPTIMA WITH 107K MILES DECIDED TO SHUT OFF OUT OF KNOWHERE. I DECIDED TO CHECK THE OIL AND NOTICED IT WAS PRETTY MUCH EMPTY WHEN IT SHOULDNT HAVE BEEN. I CHECK IT REGULARLY AND KEEP IT IN GOOD SHAPE ALSO HAD IT CHANGED A MONTH OR SO BACK. I HAD IT TOWED TO MY MECHANIC BECAUSE IT WOULD NOT START AT ALL. IT TOOK THEM 2 WEEKS AND VARIOUS TEST INCLUDING A COMPRESSION TEST AND INSTALLING NEW SPARK PLUGS. AFTER ALMOST 700$ SPENT THEY GOT IT RUNNING FOR 15MINS AND THE CAR SHUTOFF AGAIN. THEY TOLD ME IT NEEDS A WHOLE NEW ENGINE...SO AFTER I GET IT TOWED ALL THE WAY BACK HOME I HEAR THAT KIA HAS A MASSIVE SETTLEMENT GOING ON FOR THIER ENGINES FAILING. NOT SURE IF I WILL GET A RECALL BUT I HAVE MY FINGERS CROSSED. I HOPE THAT ANYONE HAS THIS PROBLEM CAN FIND A WAY TO SOLVE THIS. NOT TO MENTION I JUST PAYED IT OFF AND IT FORCED ME TO PURCHASE ANOTHER VEHICLE.

EngineFire
Filed Dec 11, 2020111,000 milesGA

ENGINE MALFUNCTIONED CAUGHT ON FIRE AND COMPLETELY SHUT DOWN.

EngineFire
Filed Dec 10, 2020123,000 milesMO

THE CAR HAD BROKE DOWN ON THE SIDE OF THE ROAD AND THEN CAUGHT FIRE TOTALING THE VEHICLE WHILE IT WAS NOT IN MOTION ON A CITY STREET

Engine
Filed Dec 9, 2020WA

I WAS DRIVING TO PICK MY KIDS UP WHEN I SLOWED DOWN TO TURN A CORNER THE CAR STARTED MAKING A WEIRD NOISE AND KIND OF JERKED SOME. I PICKED UP 1 KID PULLED OUT OF THE PARKING LOT WHEN THE CAR JERKED AGAIN AND BARELY WAS MOVING, EVEN THOUGH I WAS PRESSING ON THE GAS. THEN MY DISPLAY FLASHED HYBRID SYSTEM FAILURE AND I WAS ABLE TO DRIVE ANOTHER 200 YARDS TO PARK SAFELY AND THAT WAS IT. MY HUSBAND WENT TO PICK IT UP LATER WITH A TRAILER AND OIL WAS POURING OUT OF THE UNDER CARRIAGE ALTHOUGH I DIDN'T HIT ANYTHING AND THERE WAS NO REASON. THIS IS THE REPLACEMENT MOTOR IN MY CAR, IN 2017 WE HAD AN ENGINE FAILURE AS WELL DUE TO SOME KIND OF BEARINGS. I HAVEN'T TAKEN IT IN YET, IT'S IN MY DRIVEWAY WAITING TO SEE WHAT THE NEWEST RECALL IS. SEEMS TO BE A COMMON FAILURE WITH KIA.

Exterior Lighting
Filed Dec 8, 2020FL

LOWBEAMS SEEM WEAK/DIM. RESEARCH SHOWED VIA KIA"2011-2013 MY OPTIMA/OPTIMA HYBRID HEADLAMP ASSEMBLY NEW VEHICLE LIMITED WARRANTY EXTENSION" THAT THE REFLECTOR IN THE LOW BEAM HEADLAMP HOUSING MAY DETERIORATE OVER TIME, RESULTING IN A GRADUAL DIMMING OF THE LOW BEAM HEADLAMP. UNFORTUNATELY, IT ONLY PERTAINS TO VEHICLES MANUFACTURED IN KOREA. MY VEHICLE WAS ASSEMBLED IN GEORGIA, BUT I BELIEVE THE HEADLIGHT HOUSING IS THE SAME FOR BOTH LOCATIONS. BOTTOM LINE, MY LOW BEAMS HAVE THE SAME ISSUE AND DRIVING AT NIGHT IS UNSAFE DUE TO THE LIMITED VISIBILITY. I PERSONALLY COMPLETED THE PROCEDURE'S INSPECTION AS OUTLINED IN THE TSB (ATTACHED) AND DETERMINED MY VEHICLE HAS THIS PROBLEM, BUT SINCE MINE WAS ASSEMBLED IN GEORGIA THEY WON'T REPLACE AT NO COST TO ME.

Engine
Filed Nov 27, 2020115,000 milesNV

THE CAR STARTED TO STALL AND WOULDN'T GO IT BEGAN SMOKING AND CAUGHT FIRE LUCKILY I WAS DRIVING RIGHT PAST PURRFECT AUTO AND TURNED AROUND AND PULLED INSIDE THE SERVICE AREA BEFORE THE CAR WAS ABLE TO CATCH FULL FIRE. I THOUGHT MAYBE THE CAR GOT HOT AND THAT'S WHAT I TOLD PURREFCT AUTO BECAUSE I WAS NOT SURE SO I THOUGHT THAT THE CAR WAS RUNNING HOT AND THAT MAYBE IT JUST GOT A LITTLE BIT TOO HOT AND DECIDED TO CATCH ON FIRE BUT THE CAR WAS STALLING BEFORE THE FIRE AND DIDN'T WANT TO GO I TOOK IT TO KIA TO HAVE IT REPAIRED AND THEY TOLD ME THAT I WOULD HAVE TO PAY OUT OF POCKET THEY SAID THAT THE CAR NEEDED A NEW ENGINE AFTER PERFECT AUTO BASICALLY TOOK THE WHOLE ENGINE OUT OF THE CAR TO TRY TO SEE WHY THE CAR WASN'T WORKING RIGHT AND THEY STILL COULDN'T FIGURE IT OUT I PAID THEM $3,000 ALMOST $4,000 AND THE CAR STILL WASN'T WORKING CORRECTLY SO I WHEN I TOOK IT TO KIA THEY DENIED ME BECAUSE THEY SAID MY CAR WAS NOT IN WARRANTY AND THAT I NEEDED TO BUY A NEW ENGINE.

Engine
Filed Nov 24, 2020109,456 milesIN

I WAS DRIVING DOWN THE ROAD AND ABOUT 25 MILES AN HOUR ACCELERATING WHEN ALL OF A SUDDEN MY VEHICLE JUST STALLED OUT I WAS ABLE TO PUT IT IN NEUTRAL AND COAST TO THE NEAREST DRIVEWAY ENTRANCE OR I WAS SAFELY ABLE TO STOP THE VEHICLE AND PUT IT IN PARK ATTEMPTED TO START THE VEHICLEI WAS DRIVING DOWN THE ROAD AND ABOUT 25 MILES AN HOUR WHEN ALL OF A SUDDEN MY VEHICLE JUST STALLED OUT I WAS ABLE TO PUT IT IN NEUTRAL AND COAST TO THE NEAREST DRIVEWAY ENTRANCE OR I WAS SAFELY ABLE TO STOP THE VEHICLE AND PUT IT IN PARK I ATTEMPTED TO RESTART MY CAR AND ALL I HEARD WAS A FAINT CLICK OF THE STARTER THE ENGINE WOULD NOT TURN OVER I CONTACTED MY ROADSIDE ASSISTANCE VIA MY INSURANCE COMPANY TO REQUEST A TOW TRUCK ABOUT HALF AN HOUR TO 45 MINUTES LATER THE TOW TRUCK SHOWED UP AN MY BATTERY WAS ALMOST COMPLETELY DEAD THE TOW TRUCK UNLOADED MY CAR INTO MY GARAGE WHERE I ATTEMPTED TO RESTART MY CAR AND ALL I HEAR IS A FAINT CLICK OF THE STARTER THE ENGIN WILL NOT TURN OVER I DID SOME RESEARCH AND SOME LOOKING UP AND FOUND THAT THERE IS A MASSIVE RECALL BY KIA ON MULTIPLE MODELS OF CARS WITH THE SAME ENGINE. MINE IS A 2012 KIA OPTIMA LX 2.4L AND I DID FIND OUT THAT ANYTHING FROM 2011 UP TO A 2015 KIA OPTIMA HAS ENGINE RECALLS FOR THE VEHICLE STALLING OUT AN THE ENGINE SEIZING UP BECAUSE OF A MANUFACTURING DEFECTS IN THE ENGINE

Engine
Filed Nov 22, 202084,949 milesIL

I WAS DRIVING HOME FROM WORK ON THE HIGHWAY, WHEN I NOTICED MY 2012 KIA OPTIMA EX MAKING A LOUD CLICKING/TAPPING NOISE COMING FROM THE ENGINE SUDDENLY THE CAR TURNED OFF AND I WAS ABLE TO PULL OVER TO THE RIGHT LANE. WHEN I PULLED OVER THE CAR WAS OFF SO I TURNED IT ON AND CONTINUED TO HEAR THE LOUD CLICKING/TAPPING NOISE.

Engine
Filed Nov 16, 2020136,000 milesSC

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING HE HEARD A LOUD POPPING SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE ENGINE SEIZED WHILE MERGING ONTO THE HIGHWAY. THE CONTACT PULLED OFF ONTO THE SHOULDER. THE VEHICLE WAS TOWED TO STOKES KIA (202 S. GOOSE CREEK BLVD, GOOSE CREEK, SC 29445, (843) 572-7300 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Engine
Filed Nov 15, 2020133,000 milesMO

I JUST BOUGHT THE THIS CAR A FEW MONTHS AGO . THE VEHICLE WAS IN MOTION ON A RESIDENTIAL STREET. THE CAR APPEARED AS IF IT WAS TRYING TO DIE THE ENGINE COMPLETELY TURNED OFF WITHOUT WARNING . I PULLED OVER TO A SAFE AREA TURNED THE CAR OFF . I WAITED A FEW MINUTES BEFORE TRYING TO RESTART . MY CAR WOULDN'T START . AFTER SEVERAL MECHANICS LOOKING AT THE CAR THEY BELIEVE IT'S THE ENGINE AND TOLD ME THE CAR HAD A RECALL. I CALLED KIA DEALERSHIP I WAS TOLD THAT THE RECALL HAS BEEN ADDRESSED ON TOP OF THAT THE TURBO IS LEAKING FLUIDS . THIS CAR IS A MESS.

Air Bags
Filed Oct 30, 2020103,535 milesGA

I BOUGHT MY CAR 3 MONTHS AGO. NEVER HAD ANY ISSUES, MAKE SURE I DO MY OIL AND ALL,NO LIGHTS HAVE COME ON ON MY DASH BOARD EXCEPT THE AIRBAG LIGHT AS OF RECENTLY. I WAS DRIVING IT TO PICK UP MY SON AND MY CAR STARTED TO SLOW DOWN AND I NOTICED MY CHECK ENGINE LIGHT WAS ON SO I PULLED OVER TO THE GAS STATION AND CHECKED MY OIL. NO ISSUE I JUST GOT AN OIL CHANGE THE WEEK BEFORE. MY ENGINE IS KNOCKING NOW. WITH NO WARNING OR ANYTHING.

Steering
Filed Oct 22, 2020NJ

IT OCCURS ONLY WHENEVER THE CAR IS IN MOTION. WHEN EVER I AM TURNING THE WHEEL IT CLICKS. WHENEVER I GO OVER A BUMP THE STEERING WHEEL CLICKS/KNOCKS AGGRESSIVELY.

Engine
Filed Oct 20, 202068,200 milesTX

WHEN ACCELERATING, ENGINE SEEMS TO HAVE A POWER LOSS AND THEN IT CONTINUES TO ACCELERATE AGAIN AFTER A FEW SECONDS. I AM IN MOTIONG WHEN THIS HAPPENS ON THE HIGHWAY/STREET.

Unknown or Other
Filed Oct 14, 202083,000 milesFL

MY 2012 KIA IS SHUTTING OFF WHILE I AM DRIVING. I LIVE IN A BUSY AREA AND THAT'S VERY DANGEROUS. I JUST GOT THE CAR FROM A USED DEALERSHIP AND MY MECHANIC CANNOT FIND ANYTHING WRONG WITH THE CAR IT HAPPENED ABOUT 6 TIMES AND NOW IT WILL NOT START.

Engine
Filed Oct 13, 2020132,000 milesTX

RECALL INFO SHOWS IT WAS REPAIRED BUT KIA FOUND METAL SHAVINGS AGAIN IN THE ENGINE AND SO EITHER THE RECALL WAS NOT REPAIRED PROPERLY OR THE REPLACEMENT ENGINE HAS THE SAME ISSUE. I WAS GOING DOWN THE 59 FREEWAY AND ALL THE SUDDEN MY ENGINE LIGHT STARTED BLINKING SO I ATTEMPTED TO VERY OFF THE FREEWAY BUT MY CAR WOULD NOT ACCELLERATE. I HAVE HAD THIS CAR ONLY 8 MONTHS AND KIA SAID THE MOTOR HAS TO BE REPLACED. MY DAD AND MY BROTHER ARE BOTH MECHANICS SO I AM FAMILIAR WITH WHAT CAUSES METAL SHAVINGS TO BE FOUND IN THE ENGINE. I HAVE NOT DROVE THE CAR NOT NEGLECTED THE MAINTENANCE THAT WOULD CAUSE THIS PROBLEM. THERE IS A RECALL WHERE THEY FOUND METAL SHAVINGS IN THE ENGINE. I THINK IT WAS NOT REPAIRED PROPERLY. I AM REQUESTING FOR INVESTIGATION TO BE DONE ON THE WORK PERFORMED FOR THAT RECALL. AND I AM REQUESTING FOR KIA TO PAY FOR THIS 2ND REPAIR DUE TO METAL SHAVINGS FOUND AGAIN. I ALSO NEED A RENTAL CAR TO BE PAID FOR DURING THE TIME KIA STILL HAS MY VEHICLE. AT FAMILY PARKWAY KIA IN KINGWOOD, TEXAS. ALSO I GOT A CLAIM FORM MAILED TO BE TO BE PAID FOR ANY REPAIRS I PAID FOR OUT OF MY POCKET. THE KIA DEALERSHIP HAS ALL THE DOCUMENTATION.

Engine
Filed Oct 5, 202080,000 milesNY

ENGINE PUTS OFF A BURNING OIL SMELL AND SEEMS TO NEED OIL ADDED IN BETWEEN IT'S 3,000 MILE OIL CHANGE. IT HAPPENS AT ALL TIMES OF CAR RUNNING, EITHER STOPPED OR MOVING. HAVE HEARD ABOUT ENGINE FAILURES AND CARS BURNING WITH THIS MAKE, MODEL, AND YEAR.

Engine
Filed Oct 4, 2020110,000 milesMN

I WAS DRIVING 75MPH, I WAS COMING UP OVER A HILL, AND THE VEHICLE CUT OUT, THERE WAS A LOUD NOISE THAT CAME FROM THE ENGINE, AND I WAS TOLD TO PULL OVER, THE LIGHT WAS FLASHING HYBRID BATTERY LOW, PLEASE CHECK AND ADVISE. I TRIED TO START THE CAR BUT IT WOULDN'T COME ON. WARNING LIGHT ON DASH STATED TO NOT START THE VEHICLE. THE MILEAGE ON THE VEHICLE IS ONLY AROUND 110,000.

Air Bags
Filed Oct 2, 2020GA

MY GEAR SHIFT IS STUCK IN DRIVE I CAN NOT PUT IT IN PARK IF I TURN MY CAR OFF IT WON'T CRANK BACK UP PLEASE HELP I DON'T KNOW WHAT TO DO AN THIS IS MY EVERYDAY CAR

Air Bags
Filed Sep 30, 202020,000 milesNC

MY CAR SLOWED DOWN IN WOULDN'T REACH OVER 2000 RPM AND THE ENGINE LIGHT KEPT BLINKING AND WHEN I PUT IT ON A COMPUTER ENGINE CODE P1326 POPPED ON. IT'S CALLED THE IGNITION CONTROL MODULE COMBUSTION QUALITY INPUT SIGNAL AFTER KIA DEALERSHIP OF SKIBO ROAD SUPPOSEDLY ALREADY FIXED THE PROBLEM BACK IN JUNE 2019 NOW IT'S SEPTEMBER 30, 2020 N IT CAME ON AGAIN N YES LAST YEAR HAD TO REPLACE MY ENGINE. I WAS DRIVING ON A STREET IN THE MORNING ON SEPTEMBER 30, 2020 WHEN IT HAPPENED AND IT WAS RAINING.

Steering
Filed Sep 29, 2020WI

WHEN I MOVE MY STEERING WHEEL SIDE TO SIDE I HEAR A WEIRD CLUNKING LIKE NOISE. I FIRST NOTICED THIS WHILE PARKING IN MY DRIVEWAY. IT OCCURS WHILE THE CAR IS SITTING STILL, HOWEVER HAVE NOT TRIED IT WHILE CAR IS MOVING. ALSO WHILE DRIVING ON THE HIGHWAY LAST WEEK (APPROX 60 MPH) MY STEERING WHEEL BEGAN TO VIBRATE MODERATELY. I HAD NOT NOTICED THE VIBRATION PRIOR TO LAST WEEK OR THE CLUNKING NOISE BEFORE 9/26/20. I HAVE A VIDEO WITH CLUNKING NOISE OCCURRING IF NEEDED

Engine
Filed Sep 29, 2020160,000 milesCA

KIA OPTIMA 2012 ABRUPTLY POWERED DOWN IN MIDDLE OF THE BUSY HIGHWAY WITH NO CHECK ENGINE LIGHT WARNING. THE ABRUPT LOSS OF POWER NEARLY CAUSED A VEHICLE TO HIT ME FROM BEHIND. AFTER ENGINE SHUT DOWN CHECK ENGINE LIGHT CAME ON AND READ CODE P1326. CAR WILL NO LONGER START.

Electrical System
Filed Sep 29, 2020160,200 milesAR

KIA REPLACED MY ENGINE AFTER IT FAILED WHILE DRIVING. NOW IT HESITATES AND SOMETIMES JERKS LIKE IT'S ABOUT TO RUN OUT OF GAS. THE SKID LIGHT COMES ON EVEN WHEN IT'S DRY. THE BREAK LIGHT POPS ON EVEN WHEN THE VEHICLE ISN'T IN USE. THERE IS A RECALL FOR FUEL PIPE DAMAGE AFTER ENGINE REPLACEMENT BUT THEY WON'T ACKNOWLEDGE IT OR EVEN INSPECT MY VEHICLE KNOW IT CAN CAUSE A FIRE

Engine
Filed Sep 24, 202030 milesFL

ENGINE SEIZED IN THE MIDDLE OF THE HIGHWAY. ABSOLUTELY NOT SAFE AT ALL. MY 2012 OPTIMA HYBRID IS ROUGHLY AT 115K MILES. AFTER SEEING ALL THE COMPLAINTS HOW'S KIA NOT ISSUING A RECALL ON THIS SAFETY ISSUE! VERY DISAPPOINTED AND HOPING TO SEE A RESOLUTION FROM KIA.

Fuel/Propulsion System
Filed Sep 23, 2020150,000 milesAZ

I WOULD SMELL FUEL WHILE I WAS DRIVING SO EVENTUALLY I LOOKED UNDER THE HOOD AND FOUND THAT. THE LOW PRESSURE FUEL LINE CRACKED AND WAS PULLING OFF THE QUICK CONNECTOR. THE PLASTIC QUICK CONNECTOR BECAME BRITTLE BECAUSE FUEL WAS SPILLING ON IT CONSTANTLY AND EVENTUALLY BROKE. THERE WAS A RECALL RECENTLY DONE ON THE SAME KIA MODEL AS MINE BUT THE 2013 & 2014 MODELS. THE SAME ISSUES IS AFFECTING THE 2012 KIA OPTIMAS AND THIS YEAR SHOULD ALSO BE INCLUDED IN THE SAME RECALL. I WENT TO THE DEALERSHIP TO SEE IF THERE WAS A RECALL ON THAT FUEL LINE AND IF NOT WHAT IT WOULD COST TO REPAIR. I WAS QUOTED $600, I THOUGHT THAT WAS VERY HUGE TO REPLACE A FITTING AND MAYBE SOME HOSE SO I TRIED TO GO AS LONG AS I COULD BUT EVENTUAL THE QUICK CONNECT BROKE AND THE RISK OF FIRE WAS TO GREAT TO CHANCE DRIVING IT. SO MY VEHICLE HAS BEEN SITTING FOR 6 MONTHS AND OF COURSE I NEED A NEW BATTERY AND POSSIBLY OTHER THINGS TO GET IT RUNNING AGAIN.

Electrical System
Filed Sep 23, 2020140,000 milesTX

BUT MY MOM WAS DRIVING HER CAR ONE DAY AND ALL OF A SUDDEN THE BEARING OR SOMETHING CAME LOOSE AND OIL SQUIRTED ALL OVER THE GROUND AND THE CAR DIED AND AND WE HAD THE MOTOR REPLACED AT A COST OF ABOUT 4500 BUCKS AND NOW THE HYBRID LIGHT SYSTEM KEEPS COMING ON THE DEALERSHIP THEY DON'T KNOW WHAT THEY'RE DOING THEY HAD TO TAKE IT TO ANOTHER KIA PLACE AND I DIDN'T KNOW WHAT THE HECK WAS GOING ONAND NOW WITH THE MOTOR REPLACE THE HYBRID LIGHT SYSTEM KEEPS COMING ON THEY DON'T KNOW WHY

Engine
Filed Sep 17, 202087,564 milesFL

CAR ENGINE BEGAN MAKING INCREASINGLY LOUD NOISES. PULLED ON THE SIDE OF THE ROAD TO CHECK IT OUT. TURNED OFF THE CAR THEN TURNED IT BACK ON AND CAR ENGINE MADE EVEN LOUDER KNOCKING SOUNDS. MECHANIC TOOK A LOOK AND SAID IT WAS A INTERNAL ENGINE PROBLEM/FAILURE

Engine
Filed Sep 16, 2020136,000 milesTX

WE WERE DRIVING ON A CITY STREET SLOWING DOWN FOR A SIGNAL. THE CAR STALLED AND A MESSAGE CAME UP SAYING TO TOW THE VEHICLE TO THE DEALER. WE HAD THE CAR TOWED 4 MILES TO THE DEALER. NO OTHER LIGHTS CAME ON INDICATING ANY PROBLEMS.THE DEALER TOLD US WHILE THEY WERE CHECKING FOR THE PROBLEM THE ENGINE CEASED UP. THEN THEY SAID THE BELT HAD COME OFF. I THINK THE ENGINE CEASED CAUSING THE BELT TO COME OFF.TRYING TO FIGURE OUT IF THIS HAS ANYTHING TO DO WITH THE ENGINE PROBLEMS KIA HAS BEEN HAVING.

Electrical System
Filed Sep 14, 2020107,000 milesWA

TRANSMISSION ISSUES: BETWEEN 2ND AND 3RD GEAR. WOULD LAG THEN JERK THE CAR WITH SOME TORQUE ONCE IT CAUGHT 3RD GEAR. HAD TO GET 2 REPLACEMENT TRANSMISSIONS BECAUSE OF THIS ISSUE. ALSO ENGINE SEIZER ISSUE, MY ENGINE STARTED TO SEIZE WHEN I WAS GOING 45 MILES AN HOUR WITH ALOT OF TRAFFIC BEHIND ME. THEN ALL OF A SUDDEN IT STARTED MAKING LOUD THUNKING NOICES THEN A VERY LOUD GRINDING NOISE AND THEN I WAS STUCK ON A ROAD NOT BEING ABLE TO GET ABOVE 22 MILES AND HOUR, THERE WAS NO SHOULDER TO PULL OVER. AND I WAS STUCK TRYING TO GO UPHILL AND ALL THESE CARS BEHIND ME. I ENDED UP HAVING TO STOP THE CAR AND LEAVE IT IN THE MIDDLE OF A 2 LANE ROAD ON A HILL WITH THE EMERGANCY BREAK ON. KIA KNEW IT WAS ANOTHER SEIZED ENGINE WHICH I THOUGHT IT WAS MY TRANSMISSION AGAIN WHICH I HAD BROUGHT IN BECAUSE THIS 3RD TRANSMISSION WAS HAVING THE SKILLING ISSUES AROUND 20-25MILES AND HOUR, BUT AFTER THEY KNEW I WASNT GOING TO BUY ANOTHER KIA AGAIN THEY WOULDNT FIX MY TRANS THAT SHOULD PROBABLY BE RECALLED ANYWAYS. BUT THEY THOUGHT IT WAS ANOTHER OPTIMA SEIZED ENGINE, AND EVEN THOUGH ALL OPTIMAS ARE RECALLED FOR THIS EXACT SAME ISSUE, THEY SAY THAT MINE ISNT COVERED BECASUE ITS A HYBRID AND HAS A MOTOR IN THE CAR ALSO SO ITS DIFFERENT SET UP. BUT THERES ARE OTHERS ONLINE WITH THIS KIA OPTIMA 2011-2013 HYBRID ENGINE SEIZER JUST LIKE ALL THE OTHER OPTIMAS. AND I THINK THE HYBRIDS SHOULD BE INCLUDED IN THE RECALL. AS WE ARE HAVING THE SAME ISSUES. THIS WAS A VERY DANGEROUS ISSUE

Steering
Filed Sep 12, 20207,000 milesMO

WHEN DRIVING SLOW AND TURNING A KNOCKING CLUNKING SOUND, OR SLIPPING CONDITION WHILE DRIVING IN HIGH SPEED ALSO MAKING WHEEL VIBRATE. WHEN IN STOP AND JUST TURNING WHEEL YOU HEAR THE LOAD CLUNKING. I FEEL THIS IS A SAFETY ISSUE

Air Bags
Filed Sep 10, 2020CO

I BOUGHT A 2012 KIA OPTIMA FROM AUTONATION IN AMARILLO,TX AND I HAVE MULTIPLE SAFETY RECALLS ON MY VEHICLE WHICH AUTONATION DIDN'T TELL ME ABOUT AT THE TIME OF PURCHASE. THE RECALLS CAN CAUSE A FIRE AND A FATAL ACCIDENT. I'VE TAKEN IT TO TWO KIA DEALERSHIPS AND NOTHING HAS BEEN DONE TO THE RECALLS. KIA HASN'T FIXED OR REPLACE THE SAFETY RECALLS. I WILL NOT HAVE ME OR A FAMILY MEMBER DIE CAUSE THE NEGLECT THAT KIA HAS BEEN DOING ON MY 2012 KIA OPTIMA" VIN# [XXX]". I HAVE FILED A SETTLEMENT CLAIM WITH KIA SETTLEMENT CLAIM'S DEPARTMENT "CLAIM #[XXX]". I HAVE TAKEN IT TO 2 KIA DEALERSHIP'S. I'VE DONE ALL OF THE STEPS KIA DEALERSHIP HAS ASKED ME TO DO AND NOTHING HAS BEEN DONE TO FIX OR REPLACE THE RECALLS. I USE MY 2012 KIA FOR MY DOCTORS APPOINTMENTS CAUSE I'M DISABLED. I LOST FAITH AND CAN'T TRUST THIS 2012 KIA OPTIMA THAT IM STILL MAKING CAR PAYMENTS. I NEED THIS CAR FIXED BEFORE ME OR ONE OF MY FAMILY MEMBERS DIES IN A CAR ACCIDENT FROM THE NEGLECTED RECALLS FROM KIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Sep 10, 2020132,500 milesNY

TL* THE CONTACT OWNS A 2012 OPTIMA. THE CONTACT STATED THAT WHILE DRIVING OR WHILE THE VEHICLE WAS PARKED, THERE WAS A RATTLING SOUND COMING FROM THE STEERING WHEEL. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,500.

Electrical System
Filed Sep 4, 2020120,000 milesGA

DRIVER SIDE DOOR DOESN'T CLOSE ALL THE WAY HEAD LIGHT BULBS MELTING TO HEADLIGHT HARNESS SMOKING

Engine
Filed Sep 4, 2020136,000 milesTX

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH, HE HEARD AN ABNORMAL NOISE AND PARKED ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED HIS RESIDENCE. THE CONTACT CALLED LOCAL DEALER SOUTHWEST KIA OF ROCKWALL LOCATED AT 1790 I-30 FRONTAGE RD, ROCKWALL, TX 75087, (469) 402-2900 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 136,000.

Engine
Filed Aug 27, 202093,000 milesGA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO MAKE AN UNKNOWN NOISE COMING FROM THE ENGINE. THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND LATER TOWED TO JIM ELLIS KIA OF KENNESAW, 1221 AUTO PARK DR NW, KENNESAW, GA 30144, AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

Unknown or Other
Filed Aug 17, 2020100,000 milesCA

I HAVE REASON TO BELIEVE THAT MY CAR HAS BEEN HACKED DUE TO AN INCIDENT THAT OCCURRED APPROXIMATELY ONE WEEK AFTER BEING AGGRESSIVELY FOLLOWED BY A MYSTERIOUS BLACK NISSAN SUV WITH PITCH-BLACK TINTED WINDOWS AT MY WORK LOCATION. DURING THE INCIDENT IN QUESTION, I WAS ON THE PHONE WITH 911, WITH THE BLUETOOTH OF MY CAR AND PHONE ON AND CONNECTED, CALLING ABOUT A RED CAR THAT APPEARED TO BE FOLLOWING ME. I DROVE AROUND MY BLOCK AND LOST THE RED CAR BUT WHEN I RETURNED BACK TO THE STREET WHERE I LIVE, I SLOWED DOWN AS I NOTICED A SLOW-MOVING BLACK SUV WITH PITCH-BLACK DARK TINTED WINDOWS (REMINDING ME OF THE BLACK NISSAN SUV THAT I ENCOUNTERED A WEEK PRIOR AT WORK). I REMEMBER ITS HEADLIGHTS BEING OFF. THIS TIME, I WAS IN CLOSE PROXIMITY TO THE BLACK SUV- IT WAS ON MY LEFT SIDE DRIVING THE OPPOSITE DIRECTION AND IT ALSO APPEARED TO SLOWED DOWN AND GOT PARALLEL TO MY VEHICLE). WHEN MY CAR AND THE BLACK SUV WHERE ALMOST NEXT TO EACH OTHER, ALL THE INTERIOR LIGHTS OF MY VEHICLE TURNED ON AND I HEARD A SOUND THAT SOUNDED LIKE ALL THE DOORS UNLOCKED. AS A PETITE FEMALE WHO WAS DRIVING ALONE AT 10PM OR LATER THAT NIGHT ON AN EMPTY BACK STREET, I GOT TERRIFIED AND QUICKLY PUSHED ON THE GAS TO GET AWAY FROM THE BLACK SUV. WITH ALL THE INTERIOR LIGHTS ON WHILE TRYING TO DRIVE AT NIGHT, I HAD NO VISIBILITY WHATSOEVER, SO I KEPT PUSHING THE LIGHT SWITCH BY THE DRIVER'S SIDE, BUT NO MATTER HOW MANY TIMES I MOVED THE SWITCH, THE INTERIOR LIGHTS DID NOT TURN OFF. AFTER DRIVING, I ESTIMATE, 10

Engine
Filed Aug 17, 2020124,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE JERKED AND FELT AS THOUGH SOMETHING HAD BLOWN OUT AND WAS MAKING A RATTLING SOUND COMING FROM THE ENGINE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY. THE CONTACT BECAME AWARE OF AN OIL LEAK. THE VEHICLE WAS TOWED TO KIA OF CERRITOS (18201 STUDEBAKER RD, CERRITOS, CA 90703), AND WAS DIAGNOSED THAT THE ENGINE BELT WAS MELTED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SHE WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

EngineFire
Filed Aug 10, 2020111,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE HER BOYFRIEND WAS DRIVING AND MAKING A LEFT TURN THE VEHICLE SEIZED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO CRUISE THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER WAS ABLE TO EXIT THE VEHICLE AND WHEN LIFTING THE HOOD SAW FIRE. THE CONTACT STATED THE DRIVER RAN TO HIS EMPLOYER AND WAS ABLE TO EXTINGUISH THE FIRE WITH 5 FIRE EXTINGUISHERS. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED NO FIRE OR POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO HER RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE CONTACT STATED THAT SHE FOUND SEVERAL UNKNOWN RECALLS ON LINE THAT WAS RELATED TO THE VEHICLE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

Unknown or OtherFire
Filed Aug 5, 202094,000 milesTX

DRIVING CAR FOR NO LONGER THAN 45 MINUTES. WHEN APPROACHING A GREEN LIGHT MY CAR WOULD NOT ACCELERATE. THE LIGHT TURNED RED SO I HAD TO COME TO A STOP. AS I DID, ALL MY DASH LIGHTS CAME ON AND MY CAR SPUTTERED. THE CAR THEN TURNED OFF. I TRIED TO RESTART, BUT NOTHING. IT BEGAN TO SMOKE BADLY AND I RUSHED OUT OF MY VEHICLE. THERE WAS A COP, CONVENIENTLY CLOSE, WHO STOPPED AND POURED WATER WHERE THE SMOKE WAS COMING FROM. IT CONTINUED TO SMOKE BUT NOT AS BAD AS BEFORE. THE CAR WOULD NOT TURN OVER STILL AND I WAS FORCED TO PAY TO HAVE MY CAR TOWED OUT OF THE MIDDLE OF THE ROAD. AFTER SITTING, WITH ENGINE OFF, THERE IS STILL A STING BURNT SMELL COMING FROM UNDER THE HOOD AND INSIDE MY CAR.

Engine
Filed Aug 5, 2020130,000 milesMO

DRIVING DOWN INTERSTATE AT ABOUT 60MPH . SUDDENLY ENGINE LIGHT FLASHES. CAR IMMEDIATELY MAKES AWFUL SOUND AND LOOSES POWER AS I'M PULLING OVER TO GET OFF ROAD. HAD TOWED IN TO HOME. OUR NEIGHBOR MECHANIC THINKS THREW A ROD. NO WARNING LIGHTS BEFORE THIS HAPPENED! LOUD KNOCKING SPUD UNDER HOOD.

Air Bags
Filed Aug 4, 202065,000 milesFL

LAST YEAR I WAS TOLD BY KIA IF MY STEERING WHEEL CLICKED TO BRING IT IN ASAP, AT THE TIME IT WASN'T DOING THAT. A MONTH AGO IT DID, I BROUGHT IT TO MY DEALERSHIP AND WAS TOLD IT WASN'T COVERED. THE CLOCK SPRING ASSY FAILED. PLUS IT HAD TO DO WITH THE AIRBAG NOT DEPLOYING. SOME ARE COVERED OTHERS ARE NOT, EXPLAIN TO ME PLEASE THAT IF THEY ALL ARE DOING THE SAME THING WHY AREN'T THEY ALL COVERED? PLEASE HELP! THANK YOU.

Engine
Filed Aug 1, 2020185 milesAL

ENGINE KNOCKING WHILE DRIVING OR STATIONARY , WHEN PRESSING GAS PETAL OR CRANKING UP ! CAR WON'T ACCELERATE WHILE DRIVING, OIL LIGHT & CHECK ENGINE LIGHT BLINKS ON & OFF WHILE DRIVING OR STATIONARY ! CUT OFF ON THE HIGHWAY !

Engine
Filed Aug 1, 2020100,000 milesTX

I GOT A OIL CHANGE CAME HOME AND THE NEXT DAY STARTED MY CAR AND THE ENGINE HAS BEEN KNOCKING MAKING A VERY LOUD NOISE

Fuel/Propulsion System
Filed Jul 29, 202080,000 milesCA

MY 2012 OPTIMA WAS TAKEN TO IMPERIO KIA IN DANA POINT FOR A MANDATED ENGINE INSPECTION. AFTER THE INSPECTION, I NOTICED THE ADVISER ACTING STRANGELY. MY CAR ENGINE STARTED TO HESITATE, AND BEGAN TO SMELL RUBBER BURNING. THE DEALERSHIP DID NOT EVER ANSWER THE PHONE, AND WITH 4 WEEKS THEY CLOSED DOWN. MY CAR WAS INSPECTED AT KIA OF IRVINE, WHO DETERMINED THE ENGINE WAS DAMAGED BEYOND REPAIR, IT HAD METAL PIECES AND RUBBER PIECES IN IT, THE HOSES WERE DISCONNECTED AND THERE WAS RUBBER MELTED ONTO THE EXHAUST MANIFOLD. THERE WERE MISSING CLAMPS AND NUMEROUS OTHER PROBEMS. KIA REPLACED MY ENGINE AND TURBO WITH REBUILT PARTS, AFTER A WAIT THAT LASTED 4 MORE WEEKS. KIA PROVIDED ME A 5 YEAR EXTENDED WARRANTY ON ALL THE COMPONENTS THAT WERE REPLACED AND DAMAGED IN THIS CASE #12538291. IN 2019, ANOTHER MANDATED INSPECTION OCCURRED FOR THE FUEL PUMP SYSTEM AND FUEL PIPE IN THE VEHICLES THAT PREVIOUSLY REQUIRED A REPLACEMENT ENGINE, BECAUSE THERE WAS A DANGER OF FIRE. ON JULY 28, 2020, THE OPTIMA STARTED TO LOSE ITS POWER, AND CHOKED AND HESITATED UPON STARTUP WHILE I WAS IN TRAFFIC. IT WAS VERY DANGEROUS. I REOPENED THE ENGINE CLAIM AND TOOK THE OPTIMA INTO THE IRVINE DEALERSHIP. THEY CLAIN THERE IS NO EXTENDED WARRANTY, THAT IT DOES NOT EXIST! THEY ACCEPT NO RESPONSIBILITY FOR THE INSPECTION OR LACK THERE-OF FOR THE FUEL PIPE, AND CLAIM THAT THE WARRANTY AND RECALL DO NOT COVER THE FUEL PUMP. AGENTS ARE WORKING FROM HOME DUE TO COVID-19, AND THERE IS NO CUSTOMER SERVICE TO SPEAK OF. TH

Steering
Filed Jul 27, 2020154,000 milesOH

STEERING WHEEL MAKES A CLICKING NOISE . ABSOLUTELY RIDICULOUS

Engine
Filed Jul 24, 202087,597 milesKS

I WAS GOING DOWN HIGHWAY 80 AND LINCOLN NEBRASKA WHEN MY ENGINE JUST DIED ON ME IN MIDDLE OF TRAFFIC ALMOST CAUSED NO PILE UP MEL MY ENGINE BURLY STARTS UP MAKING KNOCK NOISE I HAD THE TALK BACK HOME TO WICHITA KANSAS

Engine
Filed Jul 16, 2020108,000 milesNC

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING T 65 MPH, WITHOUT WARNING, THE VEHICLE STARTED TO SHUDDER. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND INSPECTED THE FUEL IN THE VEHICLE. THE FUEL LEVEL WAS LOW. THE CONTACT DROVE APPROXIMATELY 20 MILES BEFORE THE VEHICLE STALLED WITH AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS INSPECTED. THE VEHICLE WAS THEN TOWED TO PARAMOUNT KIA OF ASHEVILLE (1000 RIDGEFIELD BLVD, ASHEVILLE, NC 28806) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jul 13, 2020158,000 milesWA

FOR SEVERAL DAYS NOTICED A FAINT FUEL SMELL AFTER SHUTTING ENGINE OFF. ALSO NOTICED AFTER STARTING ENGINE. WHILE ENGINE WAS RUNNING I TOOK ENGINE COVER OFF AND FUEL WAS SPRAYING OUT OF THE TOP B-NUT FITTING ON THE HIGH PRESSURE FUEL LINE. FUEL LINE IS ON THE UPPER PART OF ENGINE. THIS IS THE SAME FUEL LINE IN RECALL SC172. ENGINE WAS REPLACED IN 11/2019 UNDER RECALL.*DT

Engine
Filed Jul 10, 202050,000 milesWI

WHILE PASSING ANOTHER CAR ON A HIGHWAY MY CAR STOPPED ACCELERATING. I PULLED OVER AND IT WON'T START CUZ IT IS SEIZED UP. LUCKY FOR ME I COULD MAKE IT TO A OFF RAMP. TOWED IT AND THE REPAIR SHOP SAID IT WAS THE BEARINGS THAT ARE BAD AND I NEED A WHOLE NEW ENGINE AND I HAVE LESS THAN 50000 MILES ON THE CAR😤

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Kia Optima → · Every Optima year → · How the figures are calculated →