I WAS DRIVING ON THE HIGH WAY AND WHILE I WAS DRIVING THE ENGINE TURNED OFF. I WAS NOT ABLE TO ACCELERATE AND THE BRAKES STARTED TO GIVE OUT.
2012 Kia Optima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
DRIVING NO INDICATION OF A PROBLEM AND ENGINE SEIZED HAD TO BE TOWED TO OUR MECHANIC TOLD THE ENGINE SEIZED AND HAD PLENTY OF OIL AND OIL HAD JUST BEEN CHANGED? TOWED TO KIA DEALER IN LOWELL TO BE LOOKED AT AND HAVE NOT HEARD A WORD FOR 2 WEEKS..CALLED THE KIA HOTLINE AND NO WORD FROM THEM EITHER? IT IS EQUIPPED WITH A 2.4 THERA II ENGINE... NOW I'VE LEARNED THAT THIS IS A PROBLEM ENGINE AND IT APPEARS IM STUCK WITH A 6500 DOLLAR LAWN ORNAMENT!!!! THERE HAS BEEN A RECALL SC147 BUT WHEN I LOOK UP MY VIN NUMBER ITS NOT INCLUDED NOT SURE SAME ENGINE AND SAME PROBLEM? A NEW DRIVER BUT WAS ABLE TO GET SAFELY OFF ROAD WAY. *TR
TL* THE CONTACT CALLED ON BEHALF OF HIS SON WHO OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT 65 MPH, THE ENGINE CEASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HIS SON THAT THE ENGINE THREW A ROD AND NEEDED TO BE REPLACED. THE CONTACT'S WIFE SENT AN EMAIL TO THE MANUFACTURER AND WAS INFORMED TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT'S WIFE SPOKE WITH TWO UNKNOWN DEALERS WHO OFFERED NO ASSISTANCE AND PROVIDED HER WITH THE SAME INFORMATION AS THE MANUFACTURER. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *LN CONSUMER HAS CONTACTED THE CORPORATE OFFICE.*JB
FIRST, I WAS ON IN A ROAD TRIP TO ARIZONA FROM SOUTH CAROLINA. SUDDENLY MY CAR BEGAN TO MAKE A CLICKING NOISE AND SMELLED LIKE OIL WHILE DRIVING THROUGH A PARKING LOT AND LOST ACCELERATION WHILE DRIVING THROUGH AN INTERSECTION. TOOK IT TO KIA AND THEY TOLD ME IT NEEDED MORE OIL WHEN MY LIGHT NEVER CAME ON AND I STILL HAD 1000MI LEFT UNTIL MY NEXT OIL CHANGE. SO THEY PERFORMED THE OIL CHANGE AFTER GETTING IT TOWED THERE AND HAVING TO THEN COME BACK FOR IT (4 DAYS AFTER GETTING IT TOWED THERE). AFTER THAT, WE TRIED ONCE AGAIN TO GO TO ARIZONA AND ABOUT HALF WAY THERE GOING ABOUT 73MPH ON THE HIGHWAY, MY CAR MADE A LOUD BOOM NOISE, SAW LOTS OF SMOKE COMING FROM THE FRONT, AND COMPLETE LOSS OF ACCELERATION. HUSBAND'S STEP DAD CHECKED THE OIL AND IT WAS COMPLETELY GONE. WE WENT TO GRAB MORE OIL AND WHEN WE POURED IT THROUGH, IT WENT STRAIGHT TO THE BOTTOM. AFTER HOURS OF TRYING TO GET IT ON THE BACK OF OUR OTHER TRUCK TRAVELING WITH US WE FINALLY GOT IT TO A KIA AND THEIR SERVICE DEPARTMENT WAS CLOSED. LONG STORY SHORT, WE RENTED A BETTER TRUCK FOR $480 TO HAUL MY CAR BACK TO ARIZONA. I AM VERY FRUSTRATED AND UPSET. MY CAR IS NOW AT A KIA IN TEMPE, AZ AND THEY TOLD ME IT'S NOT APART OF THE ENGINE RECALL CLASS ACTION LAWSUIT EVEN THOUGH AN ATTORNEY TOLD ME IT WAS. *TR
MY VEHICLE STEERING MAKES A LOUD NOISE WHEN TURNING IT. IT HAPPENS WHEN DRIVING AND WHILE CAR IS IN PARK. I WAS TOLD THIS HAPPENS WITH KIA'S(STEERING COUPLING) AND SHOULD BE A RECALL. I NEED TO KNOW IF ESTABLISHED AS A RECALL SO I CAN TAKE TO A DEALER FOR REPAIR BECAUSE I DO NOT WANT TO CONTINUE DRIVING LIKE THIS. *TR
HI ENGINE KEEP LOSING POWER BECAUSE THE EWGA VOLTAGE IS INCORRECT. I'VE HAD THIS ADJUSTED 3 TIMES SO FAR OVER 60,000 MILES BUT IT KEEPS COMING BACK. NOW I NEED TO GO IN AND SPEND ANOTHER 200 DOLLAR TO HAVE IT FIXED OFR THE 4TH TIME. SOMETHING IS WRONG WITH THE DESIGN AND IT IS DANGEROUS AS THE ENGINE SUDDENLY LOSES POWER. HOW TO ADJUST THE EWGA VOLTAGE IS DESCRIBED HERE: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10090612-5448.PDF IT SHOULD BE MADE A MANDATORY AND PERMANENT FIX PAID BY KIA FOR THE LIFE TIME OF THE CAR. *TR
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY, THE VEHICLE LOSS POWER STEERING ASSIST AND CEASED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO DORSCHEL KIA (3817 W HENRIETTA RD, ROCHESTER, NY 14623) WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
6/17/20 I WAS DRIVING MY 2012 KIA OPTIMA EX (2.4L GAS DIRECT INJECTION 4-CYL ENGINE) AND HAD JUST STOPPED AT AN INTERSECTION FOR A RED LIGHT. ONCE THE LIGHT TURNED GREEN, I ACCELERATED TO CONTINUE DRIVING TO MY DESTINATION. SHORTLY AFTER LEAVING THE INTERSECTION, MY VEHICLE SUDDENLY AND WITHOUT ANY WARNING MADE A CLUNK SOUND, THE LIGHTS ON THE DASH FLASHED AND THE ENGINE DIED. I WASN'T SURE WHAT HAPPENED SO I QUICKLY PUT THE CAR IN NEUTRAL AND COASTED UNTIL I REACHED A SAFE PLACE TO PULL OVER AND PARK THE VEHICLE. I TRIED RESTARTING IT BUT IT JUST MADE A CLICK SOUND AND WOULD NOT START. AFTER ATTEMPTING TO START THE VEHICLE A COUPLE MORE TIMES THERE WAS A LITTLE SMOKE THAT CAME FROM UNDER THE HOOD / ENGINE COMPARTMENT. IT KIND OF SMELLED LIKE SOMETHING WAS BURNING. I THOUGHT IT MIGHT'VE BEEN SOME SORT OF ELECTRICAL PROBLEM SO I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO AN AUTOMOTIVE ELECTRIC SHOP FOR THEM TO TAKE A LOOK AT IT THE NEXT DAY. THEY LOOKED AT THE VEHICLE THIS MORNING AND TOLD ME THAT THE ENGINE WAS SEIZED UP AND THAT THE ENGINE WAS BONE DRY OF OIL. I DON'T UNDERSTAND HOW THIS IS EVEN POSSIBLE WHEN I NEVER RECEIVED ANY CHECK ENGINE LIGHT, CHECK OIL LIGHT, NO OIL LEAKS ON THE MOTOR, NO OIL LEAKS IN MY DRIVEWAY OR ANYTHING. HOW DOES A VEHICLE THAT IS SERVICED REGULARLY ALL OF A SUDDEN SEIZE UP WITHOUT ANY WARNING WHAT SO EVER? I HAVE DONE SOME RESEARCH ONLINE THAT INDICATES KIA HAS ISSUED A RECALL FOR CERTAIN 2011-2014 KIA OPTIMA VEHICLES. HOWEVER, WHEN I LOOK
VEHICLE WAS RUNNING BUT WOULDN'T GO PAST 40 MPH ALL OF A SUDDEN IT SLOWED DOWN TO 20 MPH AND COMPLETELY STOPPED AND TURNED OFF AT A STOP SIGN. IT DID NOT WANT TO START ANYMORE. *TR
THERE IS METAL IN THE BOTTOM OF THE ENGINE, THERE IS NO SLUDGE BUILD UP AND THE ENGINE HAS LESS THAN 90,000 MILES ON IT. *TR
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE INOPERABLE. THE VEHICLE WAS DRIVEN WITH THE HIGH BEAM HEADLIGHTS TO COMPENSATE FOR THE FAILURE. THE VEHICLE WAS TAKEN TO LEE JOHNSON KIA (11845 NORTH EAST 85TH STREET KIRKLAND, WA 98033, (425)827-0521, TO BE INSPECTED. THE LOW BEAM BULBS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT HOUSINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATE THAT WHILE DRIVING AT 30 MPH THE VEHICLE STALLED, WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO SAFFORD KIA OF FREDERICKSBURG (5204 JEFFERSON DAVIS HIGHWAY, FREDERICKSBURG, VA 22408, (540)-891-7400. THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE CODE AT THE HIGH-PRESSURE FUEL PIPE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT THE SAME DEALER UNDER NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). AS PART OF THE RECALL REPAIR THE HIGH-PRESSURE FUEL PIPE WAS INSPECTED BUT WAS NOT REPLACED BECAUSE THE TECHNICIAN FOUND NO FAILURE WITH THE PART. THE VEHICLE WAS REPAIRED AND THE HIGH-PRESSURE FUEL PIPE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,227. *LN*JB
KIA REPLACED A BLOWN ENGINE IN 2017 ON RECALL. FROM THE BEGINNING I NOTICED IT FELT DIFFERENT. IT GOES THROUGH OIL , BUT DOESN'T LEAK ANYWHERE. WHEN I TAKE OFF AFTER ITS SAT FOR A WHILE A BIG CLOUD OF WHITE SMOKE COMES OUT THE BACK OF THE CAR. I HAVE TAKEN IT BACK TO THE DEALER AND THEY TESTED IT AND SAID IT WAS ("BURNING OIL IN THE COMBUSTION CHAMBER") . THE ENGINE HAS LESS THAN 40000 MILES ON IT. I AM AFRAID TO DRIVE IT BECAUSE THE FIRST TIME THE ENGINE BLEW UP, I ALMOST CAUSED A GIANT ACCIDENT! NOW THE CAR IS NOT ONLY DANGEROUS BUT WORTHLESS AS WELL. I HAVE KEPT ALL DOCUMENTS ON THE CAR, OIL CHANGES, PARTS & REPAIRS, RECALLS, ETC. *TR
AS I WAS DRIVING 45MPH, I HEARD A RIDDLING NOISE. AFTER HEARING THE NOISE I SAW MY MALFUNCTION LIGHT WAS BLINKING SO I PULLED OVER TO SEE WHAT WAS THE NOISE. AS I WAS SEARCHING I NOTICED THAT MY CAR WASN'T RUNNING HOT OR NEEDED OIL SO I DIDN'T KNOW WHAT WAS WRONG. I WAITED ABOUT 30 MINUTES TO START AGAIN, STILL NOISE AND LIGHT BLINKING. OVER THE TIME THE NOISE GROW LOUDER AND LOUDER EACH TIME I TURN THE CAR ON.TRIED TO DRIVE BACK TOO SAFE AREA, THE CAR DIDN'T WANT TO PULL LIKE IT WAS GOING TO DIE. PULL OVER IN A LOT TO HAVE A TOW TRUCK PICKUP TO RETURN HOME. NEXT DAY BEFORE TAKING IT TO A REPAIR SHOP I TURNED THE CAR ON TO SEE IS ANYTHING HAD CHANGED. THE LIGHT WAS STILL ON AND THE NOISE WAS LOUDER BUT THIS TIME THE CAR CUT OFF BY ITSELF. IT ALSO HAD LOST POWER AFTER A FEW SEC OF HAVING IT ON. WHILE IT WAS ON THE MOST IT WOULD DO WAS 20MPH. SO I COULDN'T DRIVE THE CAR AT ALL ANYMORE. TOOK TO NEARBY REPAIR SHOP STATED IT NEEDED A NEW MOTOR. GOT A SECOND OPINION TO SAY THE SAME. I HAVE ONLY HAD THE CAR FOR SIX MONTHS!! *TR
RECENTLY WHEN DRIVING I'VE HEARD A PRONOUNCED "KNOCKING" NOISE COMING FROM MY 2012 KIA OPTIMA ENGINE. THIS HAPPENS ESPECIALLY AT HIGHWAY SPEEDS BUT CAN ALSO BE HEARD AT LOWER SPEEDS AS WELL. I WAS AWARE OF A SAFETY RECALL FOR THIS EXACT PROBLEM AND AN EXTENDED WARRANTY THAT HAD BEEN PLACED ON MY ENGINE BECAUSE OF IT. I BROUGHT THE CAR TO A KIA SERVICE CENTER FOR THEM TO RUN THE AUDIO TEST REQUIRED BY THE RECALL. ALTHOUGH THEY ADMITTED THAT THE KNOCKING WAS COMING FROM THE ISSUE STATED IN THE RECALL, THEY SAID IT WAS STILL "IN SPEC" AND IT WAS NOT LOUD ENOUGH YET TO WARRANT REPLACING THE ENGINE FREE OF CHARGE. THEY ALSO MENTIONED TO BRING IN THE CAR AGAIN IF IT GOT WORSE. JUST A FEW DAYS LATER DRIVING ON THE HIGHWAY, THE KNOCKING WAS SO LOUD I COULD NOT HEAR MY RADIO. MY WIFE AND I DO NOT FEEL SAFE DRIVING THE CAR AND I ALSO DON'T BELIEVE I WILL BE ABLE TO SELL IT IN THIS CONDITION. IF KIA IS ADMITTING FAULT WITH THE ENGINE ISSUE, WHAT ARE THEY WAITING FOR? IS THIS SAFE? IF THEY ARE WAITING FOR IT TO FAIL BEFORE REPLACING IT, I COULD HAVE MY ENGINE SEIZE ON THE HIGHWAY OR CATCH FIRE BASED ON WHAT THE CLASS ACTION LAWSUIT WAS TARGETED AT. *TR
THE ENGINE IS BURNING OIL EXTREMELY I CAN GET A OIL CHANCE AND BEFORE YOU KNOW IT I'M SO FEW MILES MY OIL STICK IS ON LOW AND THE CAR IS MAKING A TICKING NOISE LIKE IT'S TRYING TO COOL OFF EVERYTIME THE CAR IS TURNED OFF AFTER DRIVING. *TR
ENGINE STOPPED WHILE IN MOTION ON THE INTERSTATE WITH CHILDREN. ALL OF THE LIGHTS ON THE DASH CAME ON BUT IT WOULDN'T ACCELERATE. WOULD NOT RE START AFTER POWERING OFF. *TR
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE REAR BRAKE LAMPS ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF HOWEVER, THE BRAKE LAMPS REMAINED ILLUMINATED WITH THE ESC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ONLY WAY TO TURN THE BRAKE LAMPS OFF, WAS TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, AN ABNORMAL RATTLING NOISE WAS HEARD COMING FROM THE ENGINE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE HOWEVER, THE CAUSE FOR THE RATTLING WAS NOT DETECTED. AS THE CONTACT RESUMED DRIVING, THE RATTLING NOISE BECAME LOUDER AND THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 230,000. INVALID VIN.
WHILE ACCELERATING TO HIGHWAY SPEED THE ENGINE STALLED AND WOULD NOT RESTART. MOVED THE VEHICLE TO THE SIDE OF THE ROAD. THE ENGINE WOULD NOT ROTATE. COULD NOT JUMP START. THE VEHICLE HAD TO BE TOWED. THERE WERE NO PRE-EXISTING AUDIBLE OR VISUAL WARNINGS PRIOR TO THIS EVENT. INITIAL INSPECTION HAS DETERMINED THE ENGINE SEIZED. VEHICLE'S CURRENT MILEAGE IS 132,720. LAST OIL & FILTER CHANGE PERFORMED AT 130,330. NEXT SCHEDULED MAINTENANCE IS NOT DUE UNTIL 134,330. I HAVE SPOKEN TO MY LOCAL KIA DEALER AND ALSO TO KIA MOTORS CUSTOMER SERVICE. BOTH HAVE INFORMED ME THAT YES, THERE IS A RECALL ALREADY ON THIS VEHICLE'S ENGINE FOR THIS PARTICULAR TYPE OF FAILURE, SC147. HOWEVER, SINCE THE RECALL TEST PROCEDURE WAS PERFORMED AND PASSED OVER 12 MONTHS PRIOR TO THIS EVENT, THEY WILL NOT REOPEN THE RECALL INSPECTION FOR THIS VEHICLE AND ENGINE REPLACEMENT IS MY RESPONSIBILITY. RECALL SC147 IS AN ENGINE NOISE INSPECTION FOR RESTRICTED OIL FLOW TO THE BEARINGS BY METAL DEBRIS IN THE CRANKSHAFT'S OIL PASSAGES. IS IT NOT POSSIBLE THAT THIS CONDITION CAN OCCUR AT ANY TIME EVEN AFTER A NOISE CHECK IS CONDUCTED? THE ENGINE MAY NOT HAVE MADE NOISE AT THE PREVIOUS TEST BUT IT IS NOW SEIZED WITHOUT ANY OTHER INDICATIONS OF FAILURE. I SEE ON KIA FORUMS THAT HAVING THE ENGINE FAIL IS NOT UNCOMMON EVEN AFTER THE RECALL INSPECTION HAS BEEN COMPLETED. WHY IS THIS A ONE TIME INSPECTION AND NOT RECURRING AT CALENDAR AND MILEAGE INTERVALS? SINCE KIA IS UNWILLING TO INVESTIGATE THIS ISSUE, I AM HAVING THE
MY STEERING WHEEL HAS A CLANKING SOUND EVERYTIME I TURN LEFT, RIGHT, OR EVEN GO OVER BUMPS. I HAVE READ MULTIPLE REVIEWS ON PEOPLE WITH THE SAME ISSUE SINCE THE CAR WAS RELEASED! THIS IS A SAFETY ISSUE. THIS CAN CAUSE CAR ACCIDENTS. PEOPLE CAN LOSE LIVES OVER THIS. THERE NEEDS TO BE A RECALL.
CODE P1326 CAME UP INDICATING VIBRATION IN THE ENGINE OR A KNOCK SENSOR OR AND ENGINE BEARING IS ABOUT TO NEED REPLACING
AS I WAS DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH THE ENGINE BEGAN TO STALL NOT ALLOWING ANY POWER WHILE PUSHING ON THE GAS PEDAL. THE SERVICE MANAGER AT KIA EXPLAINED TO ME THAT THEY FOUND A PIN IN THE ENGINE THAT WAS SUPPOSED TO BE R REMOVED BUT NEVER WAS CAUSING THIS TO CAUSE MAJOR DAMAGE TO MY ENGINE AND HEAD GASKET.
I WAS DRIVING ON THE INTERSTATE AND MY ENGINE SHUT DOWN WITHOUT WARNING. I'VE NEVER MISSED AN OIL CHANGE AND ALL WORK PREFORMED HAS ALWAYS BEEN DONE AT DEALERSHIP. I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP CONTACTED KIA AND THEY TOLD THEM THE ENGINE WAS LOCKED UP. KIA TOLD THEM TO NOT INVESTIGATE IN THE ENGINE, JUST REPLACE THE ENGINE. DEALERSHIP TOLD ME THEY WILL LET ME KNOW HOW MUCH NEW ENGINE WILL COST. MY ENGINE(2.4L) FALLS UNDER THE CLASS ACTION LAW SUIT GOING ON, BUT MY CAR IS NOT BEING RECALLED BECAUSE IT IS A HYBRID. I DRIVE A 2012 KIA OPTIMA HYBRID.
THERE'S A RECALL ON LOW PRESSURE FUEL HOSE DEFECT FOR 2013 AND 2014 KIA OPTIMA (KIA RECALL #SC187) BUT MY 2012 ALSO HAS SIMILAR FUEL SMELL. I TOOK MY CAR IN TO KIA OF IRVINE (CA) FOR DIAGNOSIS ON MARCH 7, 2020 AND WAS TOLD HIGH PRESSURE FUEL LINE CONNECTOR TO FUEL PUMP IS MISSING A SMALL TAB AND MAY NEED REPLACEMENT. I WAS ALSO TOLD THAT SINCE I RECENTLY REPLACED THE VALVE COVER GASKET MYSELF WHICH WOULD INVOLVE DISCONNECTING AND RECONNECTING THE FUEL LINE TO THE FUEL PUMP, THEY'RE NOT RESPONSIBLE FOR THE LINE MISSING TAB. BUT THE ISSUE IS THERE WAS NO FUEL SMELL AFTER I REPLACED THE GASKET. THE SMELL WAS RIGHT AFTER THEY REPLACED THE TURBO WHICH ALSO INVOLVED DISCONNECTING AND RECONNECTING THE FUEL LINE TO FUEL PUMP. INTERESTINGLY, THERE'S ANOTHER SIMILAR RECALL (KIA RECALL #SC172) WHERE IT INVLOVE KIA'S SERVICE TECHNICIAN DAMAGING THE SAME FUEL LINE AFTER ENGINE REPLACEMENT WORK ON NUMEROUS VEHICLES. THE FACT THAT KIA HAS HAD RECALLS DUE TO FUEL ODOR ON SAME MAKE/ MODEL, AND THE FUEL SMELL WAS AFTER THEY SERVICED MY VEHICLE, THEY SHOULD BE RESPONSIBLE FOR VEHICLES FUEL LINE ISSUE. FURTHERMORE KIA SHOULD TAKE THIS ISSUE SERIOUSLY AS THE CAR COULD POTENTIALLY SPARK FIRE. PLEASE HELP!
I WAS DRIVING AND HEARD SOME KNOCKING AND SMELLED AN EXHAUST LIKE SMELL, AFTER GETTING OFF THE HIGHWAY AND STOPPING AT A STOP LIGHT, THE CAR WOULD NOT ACCELERATE PASS 25 MPH WHEN PRESSING ON THE GAS PEDAL AND WOULD STUTTER & HESITATE. I STOPPED FOR A DIAGNOSIS AT THE CLOSEST CAR SHOP. AFTER THEIR EVALUATION THEY THOUGHT IT COULD BE THE TRANSMISSION BUT SINCE THEY WERE A OIL CHANGE & TIRE SHOP THEY COULD NOT HELP. SINCE THE CAR WAS DRIVABLE, I THOUGHT I COULD MAKE IT BACK HOME VERY SLOWLY, I DROVE NO MORE THAN AN 1/2 MILE AND COULD NOT ACCELERATE PASS 10 MPH. I PARKED THE CAR AND HAD IT TOWED TO ANOTHER AUTO REPAIR SHOP 3 MILES AWAY. OUTCOME, THEY RESEALED TIMING COVER WHICH INCLUDED REPLACEMENT OF FRONT CRANK SEAL, VALVE COVER GASKET AND CLEANED RESIDUAL ENGINE OIL FROM ENGINE. ALSO, RESEALED LOWER OIL PAN AND REPLACED OIL AND AIR FILTER AND CLEANED RESIDUAL ENGINE OIL. EVEN AFTER THIS REPAIR, THEY TEST DROVE THE CAR AND VERIFIED THE CAR WOULD NOT ACCELERATE PASS 30 MPH AND WOULD STUTTER AND HESITATE. THEY INFORMED ME THAT IT MAYBE THE HYBRID SYSTEM. I WENT ONLINE REGARDING THE HYBRID SYSTEM(STILL UNDER THE FACTORY WARRANTY OF 100,000)AND NOTICED A RECALL ON THE NON-HYBRID KIA OPTIMA WITH MY SAME EXPERIENCE. I HAD IT TOWED TO THE DEALERSHIP CLOSE TO MY HOUSE. THE DEALERSHIP PERFORMED A DIAGNOSIS AND THEIR FINDINGS WERE 'COULD NOT DUPLICATE CUSTOMER'S CONCERN AT THIS TIME, THERE WAS NO OIL LEAK FOUND ON THE ENGINE AND VEHICLE DRIVE PROPERLY DURING ROAD TEST.' MY CAR HAS BEEN S
THE VEHICLE REQUIRES THAT YOU HOLD THE STEERING WHEEL TIGHTLY AT ALL TIMES TO PREVENT THE VEHICLE FROM VEERING TO THE RIGHT OR LEFT. THIS IS NOT AN ALIGNMENT ISSUE, NO UNEVEN WEAR OF THE TIRES. IN ADDITION THE STEERING IS QUITE HARD REQUIRING UNUSUAL GRIP ON THE WHEEL. ALSO EVERY SLIGHT BUMP IS FELT THROUGHOUT THE CAR. THE FAILURE OF KIA TO ADDRESS THIS PROBLEM FOUND IN MANY OF THEIR PRODUCTS, MAKES THIS COMPANY/MNF OF QUESTIONABLE CHARACTER.
I STOPPED THE CAR AND TRIED TO PUT THE SHIFT LEVER TO PARK, THE CAR INDICATED THAT IT WAS STILL IN DRIVE. THE CAR WAS STUCK IN DRIVE EVEN THOUGH THE SHIFT LEVER WAS IN THE PARK POSITION. I TURNED THE VEHICLE OFF. I TRIED TO RESTART BUT IT WOULD NOT BECAUSE THE CAR THOUGHT THE TRANSMISSION WAS IN DRIVE. I COULD NOT MOVE THE SHIFT LEVER FROM PARK WITHOUT USE THE SHIFT UNLOCK. UPON INVESTIGATION I FOUND THAT THE TRANSMISSION SHIFT CABLE CAME DETACHED FROM THE SHIFTER LEVER. IT APPEARS THAT A PLASTIC RETAINER DISINTEGRATED.
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE CONTACT WAS INFORMED WHILE IN HER RESIDENCE THAT THE VEHICLE WAS ON FIRE, BY ANOTHER DRIVER. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT STATED THAT THE FIRE MARSHALL INFORMED HER THAT THE FIRE STARTED IN THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
SINCE ABOUT 40K MILES MY STEERING HAS CLICKED, LOCKED, AND MISSED AND HAS GOTTEN WORSE TO THE POINT THAT I HAVE ALMOST BEEN IN A FEW WRECKS FROM INABILITY TO CONTROL STEERING. A MECHANIC FRIEND OF MINE TOLD ME THERE WAS A RECALL FOR THIS AND TO CALL KIA OF CHATTANOOGA (WHO I PURCHASED FROM) TO LOOK INTO IT ALONG WITH OTHER RECALLS I MAY NOT KNOW ABOUT BEFORE TAKING A TRIP ACCROSS COUNTRY WITH MY SON. I HAVE TRIED CALLING AND THE DEALERSHIP HEARS RECALL AND HANGS UP ON ME. I WAS ABLE TO LEAVE ONE VOICEMAIL FOR THE MANAGER BUT WAS NEVER CONTACTED BACK AND CONTINUE TO BE HUNG UP ON. MY CONCERN IS MOSTLY WITH THE STEERING AND POSSIBLE BEARINGS WITH ENGINE. STEERING WILL CLICK EVEN AT A STAND STILL, LOCKS AND MISSES WHILE IN MOTION RATHER BADLY. THIS HAS BEEN HAPPENING SINCE AROUND 40K MILES. UNSURE OF ANY OTHER SAFETY RELATED RECALLS AS I HAD MOVED MULTIPLE TIMES AND BELIVE THAT IS WHY I DID NOT GET LETTERS.
HI IM FROM CANADA BUT HERE EXCEPT TAKE OUR MONEY GOVERNEMENT DO NOTHING , CAN YOU TELL ME WHY KIA OPTIMA HYBRID GAS ENGINE IS NOT RECALL BUT NON HYBRID IT IS ??? MAKE A QUIK RESEARCH IN GOGGLE FOR ENGINE SEIZURE OF OPTIMA AND SONATA HYBRID AND IN PERCENTAGE OF SALE THERE IS MORE ENGINE BROKE IN THE HYBRID . IS THE SAME BLOCK ENGINE AND THE ISSUE IS THE SAME , CONECTING ROD AND CRANCKSHAFT SEIZURE ITS THE SAME PARTE NUMBER FOR ALL ENGINE ESCEPT FOR THE HEAD . HOW MUCH DEAD KIA HYUNDAI IS WAITING BEFORE TO DO SOMETHING THERE IS THE SAME PROBLEM WHIT THE THETA ENGINE BUT IN RECALL NOBODY SPECIFIED (HYBRID SO THE STEALER ALWAYS DEFEND HERSELF BY SAYING HYBRID IS NON INCLUDE IN RECALL . HOW MUCH ACCIDENT DO WE NEED TO DO SOMETING FOR THIS CRAPPY ENGINE . MINE DO THE SAME THING THAN THE OTHER AT 60 MPH I LOST SUDDENLY POWER AND CAR STOP IN THE MIDDLE OF HIWAY ITS SHOULD NOT HAPPEN NO MATHER THE MILLAGE I DONT UNDERSTAND WHY KIA HYUNDAI REPAIR THE NON HYBRID THETA ENGINE BUT NOT HYBRID AND ITE THE SAME ENGINE BLOCK ECEPT FOR THE FUEL DELEVRY SYSTEM BUT THE PART WHO WILL BROKE IS THE CONECTING ROD AND ITS THE SAME ISSUE HYBRID OR NOT THANK
2012 KIA OPTIMA HYBRID STOPPED RUNNING. MECHANIC INFORMED ME ROD BEARINGS HAD WENT BAD CAUSING METAL SHAVINGS TO GET INTO ENGINE OIL DAMAGING THE ENGINE BEYOND REPAIR. NEW ENGINE IS NEEDED WITH ONLY 60,000 MILES ON CAR. 2012 KIA OPTIMAS HAVE BEEN RECALLED FOR THIS SPECIFIC REASON BUT WAS TOLD HYBRID IS NOT IN RECALL. THIS IS OBVIOUSLY THE SAME ISSUE AND DEFECT DOES NOT MATTER IF IT IS A HYBRID OR NOT
ON FEB18 2020 HEAD LIGHTS AGAIN STOPPED WORKING NEW BULBS WERE PUT IN OEM REPLACEMENTS LIGHT GO OFF WHEN EVER THEY WANT THIS IS EXTREMELY DANGEROUS IF YOUR A RURAL ROADS INTERIOR LIGHT STAY ON OR GO OFF ON THERE OWN BUT MOSTLY IT'S THE HEAD LIGHT THAT WORK WHEN THEY WANT TO THIS ISSUE HAPPENS WHEN DRIVING AND WHEN STATIONARY KIA HAS TO DO SOMETHING TO REPAIR THE PROBLEM THIS ISN'T A WEAR AND TEAR PEOPLE'S THIS IS SUBPAR CRAFTSMANSHIP ON A SAFETY ISSUE AND I'M AFRAID SOMEONE WILL DIE. I HAVE READ OTHER COMPLAINTS WHERE THE CAR OWNERS PAYED 400.00 TO REPLACE THE WIRING AND BULBS ONLY TO HAVE IT HAPPEN AGAIN. MY OTHER ISSUE IS THAT KIA USED A PLASTIC STAR LOCKING BEARING IN THE STEERING COLUMN THAT BROKE AND I HAD TO FIX AT MY EXPENSE MECHANIC SAID IT'S A PROBLEM WITH THE CARS. WHEN DRIVING THE CAR MAKING A TURN YOU WOULD FEEL THE GRINDING IN THE STEERING WHEEL AND HEAR CLICKING. THIS WAS ON REGULAR CITY PAVED STREETS.
STEERING STICKS AND YOU HAVE TO FORCEFULLY PULL THE STEERING WHEEL IN THE OTHER DIRECTION TO UNSTICK IT. OIL IS BURNING WITH NO OIL LEAKS, NO LEAKS IN OTHER FLUIDS, NO EXPLANATION AS TO WHERE IT IS GOING BUT IT IS BURNING THROUGH A QUART OF OIL EVERY 7 DAYS.
ON FEB.14,2020 I WAS DRIVING ON THE FREEWAY GOING 65MPH WHEN MY CAR STALLED LUCKILY I WAS ABLE TO GET TO THE RIGHT SHOULDER OF THE FREEWAY I TRY TO RESTART THE CAR NOTHING HAPPEN DIDNT CLICK OVER EVERY LIGHT WAS ON THE DASHBOARD I HAD IT TOWED TO MY HOUSE AND TRY TO START IT TWICE NOTHING CLICKED OVER I THOUGHT IT WAS THE BATTERY BOUGHT A BRAND NEW BATTERY $153 AND STILL NOTHING IT NO CLICKING OVER NO NOTHING I BELIEVE MY ENGINE FAILED
I WAS DRIVING ON THE ROAD AT 40MPH WHEN THE ENGINE JUST STOPPED. THERE WAS NO NOISE AND THE VEHICLE LOST CONTROL. I WAS ABLE TO AVOID ANY SERIOUS BODY DAMAGE. ALL THE ELECTRICAL ACCESSORIES WOULD TURN ON BUT THE ENGINE STAYED DEAD WHEN I TURNED THE CAR ON. AFTER LEAVING IT OVER NIGHT PARKED ON A RESIDENTIAL STREET THE NEXT DAY SAME SITUATION ALL ELECTRICAL DEVICES TURNED ON BUT THE ENGINE WOULDNT TURN ON. I HAD TO GET IT TOWED TO THE DEALER I BOUGHT IT FROM IN ORDER FOR THEM TO TAKE A LOOK AT WHAT COULD OF GONE WRONG.
STREERING GET HOT
WHEN I'M GOING AROUND A CURVE MY STEERING WHEEL STICKS AND STAYS IN THE TURNING POSITION. I HAVE TO FORCEFULLY TURN IT BACK
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, APPROACHING A STOP LIGHT, THE CONTACT MADE A LEFT TURN AND THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO SAFELY GUIDE THE VEHICLE OFF OF THE ROADWAY. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE WITH NO SUCCESS. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT FAILURE WAS SIMILAR TO THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
THE CAR WILL NOT ACCELERATE AT A SAFE TIME FRAME. FOR EXAMPLE IF I NEED TO CROSS A BUSY STREET. I HAVE TO WAIT UNTIL THERE ARE ABSOLUTELY NO CARS COMING BECAUSE WHEN I ACCELERATE MY ENGINE REVS BUT DOESN'T MOVE. I'VE BEEN ALMOST REAR ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION WILL NOT GO INTO GEAR. THE ENGINE WILL HIT 8 OR 9 THOUSAND RPM THEN THE TRANSMISSION DECIDES TO CATCH AND THROW MY HEAD INTO THE SEAT. WHICH IF THERE IS A CAR IN FRONT OF ME I HAVE TO BE CAREFUL NOT TO REAR END THEM BECAUSE OF THE SUDDEN ACCELERATION.
THE SEAT HAS COMPLETELY RIPPED OPEN JUST FROM GETTING IN AND OUT OF THE CAR. NOW I HAVE DUCT TAPE THE SEAT SO IT LOOKS VERY TRASHY.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHEN DRIVING AT 65 MPH, THE VEHICLE STALLED INTERMITTENTLY AND THE ENGINE AND TIRE SENSOR LIGHTS ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER INSPECTED UNDER THE HOOD AND FOUND SMOKE AND WITHIN A MOMENT THE FLAMES WAS UNDER THE HOOD AND THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT BEFORE THE ENGINE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER TO DOUG SMITH KIA (495 W MAIN STREET AMERICAN FORK, UT 84003 PHONE (801) 692-4390) TO HAVE NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE) PERFORMED. THE CONTACT ALSO STATED THAT A RECALL FOR UNDER FRAME CORROSION PROTECTION WAS ALSO PERFORMED. THE DEALER CHECKED THE ENGINE AND WAS UNABLE TO SEE ANY PROBLEM WITH THE ENGINE AND PROVIDED A FREE OIL CHANGE, AND REPLACED DIP STICK TO THE ORANGE COLOR. THE CALIFORNIA FIRE DEPARTMENT EXTINGUISH THE FIRE. THE CALIFORNIA STATE PATROL DEPARTMENT WAS ALSO PRESENT A POLICE REPORT WAS NOT FILED. THE CONTACT SUFFERED SMOKE INHALATION AND SCRAPES FROM GLASS. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM DID NOT WORK PROPERLY AFTER RECALL WAS PERFORMED AND CAUSED THE DEFROST SYSTEM FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.*BF CONSUMER STATED HE LOST EVERYTHING IN THE CAR.*JB
CLICKING NOISE IN STEERING WHEEL
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURE AND UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH HEADLAMPS. THE CONTACT ALSO STATED THAT THE VEHICLE LUNGED FORWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO POWER KIA DEALER, (3705 MARKET ST NE, SALEM, OR 97301, (503) 585-7333) AND WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE UNINTENDED ACCELERATION RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND INFORMED THAT THE HEADLAMPS LIGHT SWITCH CAUSED THE BATTERY TO DRAIN. THE BATTERY WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,874.
ISSUE STARTED 2 MONTHS AGO. NOTICED THAT VEHICLE ACCELERATION IS SLUGGISH. SOMETIMES I HAVE TO TAKE FOOT OFF THE ACCELERATION PEDAL THEN DEPRESS IT AGAIN IN ORDER FOR VEHICLE TO ACCELERATE. ACCELERATION IS UNRELIABLE AND DANGEROUS. ELECTRONIC STABILITY SENSOR ALSO STARTED LIGHTING UP AND CRUISE CONTROL BECAME INOPERABLE. ALSO NOTICED THAT MY TAIL LIGHTS LIT UP ON ITS OWN (AND DID NOT TURN OFF) WHILE VEHICLE IS PARKED AND FOB NOT NEAR VEHICLE, DRAINING THE BATTERY. POLICE CAME BY IN THE MIDDLE OF THE NIGHT TO REPORT THAT MY TAIL LIGHTS WERE ON. TAIL LIGHT DID NOT TURN OFF WHEN PRESSING THE FOB UNLOCK/LOCK BUTTON. HAD TO RESTART THE ENGINE, DRIVE AROUND THE BLOCK THEN TURN OFF ENGINE BEFORE THE TAIL LIGHTS CAME OFF... BUT IT TURNED BACK ON AGAIN ON ITS OWN THAT SAME NIGHT (IN THE MIDDLE OF THE NIGHT) AND HAD TO REPEAT THE PROCESS. MY BATTERY WAS DRAINED AND HAD TO REPLACE IT 3 DAYS AGO. I THOUGHT IT WAS A BATTERY PROBLEM (AND WAS INFORMED BY DEALER THAT IT WAS PROBABLY A BATTERY RELATED ISSUE) BUT PROBLEM PERSISTED. READ REVIEWS AND THIS SEEMS TO BE A RUNNING COMPLAINT WITH ISSUES ON BRAKE PEDAL STOPPER OR BRAKE SENSOR STOPPER. WILL BRING VEHICLE TO DEALER IN THE MORNING.
DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY AND THE ENGINE SEIZED GIVING ME KNOW ACCELERATION. VEHICLE WAS BROUGHT TO THE DEALERSHIP AND THEY FOUND METAL SHAVINGS IN THE ENGINE THAT MAY HAVE GOTTEN LOOSE VERY SIMILAR TO THE KIA OPTIMAS THAT WERE RECALLED BUT THE HYBRID MODEL WAS NOT RECALLED.
THERE ARE A FEW RECALLS ON MY CAR. AN APPOINTMENT WAS SCHEDULED TO GO TO GREENWAY KIA IN LONGWOOD, FL. HOWEVER, UPON ARRIVAL THEY TRIED TO CHARGE US FOR THE DIAGNOSTICS AND STATED THAT THE RECALL IS NOT VALID WITHOUT US PAYING FOR THE DIAGNOSTICS. THEN THEY PROCEEDED TO ADVISE US THAT THE PARTS THAT WE NEEDED UNDER THE RECALL WERE NOT COVERED BY THE RECALL AND THAT WE WOULD NEED TO PAY THOUSANDS OF DOLLARS TO THEN MENTION THAT IT WOULD BE EASIER FOR THEM AND CHEAPER FOR US TO JUST BUY A NEW CAR. WE DECIDED TO LEAVE AND TRY TO DO MORE RESEARCH. I DID CALL OUR MECHANIC HE CONFIRMED THERE WERE RECALLS FOR OUR VEHICLE. I THEN CALLED ANOTHER KIA DEALER AND THEY ADVISED THERE WERE RECALLS ON OUR CAR AND THAT THERE WOULD BE NO CHARGE FOR THE DIAGNOSTICS AND/ OR REPAIRING THE CAR UNDER RECALL.
I WAS DRIVING MY 2012 KIA OPTIMA ALONG HIGHWAY 102 WHEN IT JUST STOPPED RUNNING PULLED OFF THE HIGHWAY PUT IT IN PARK TURN THE KEY OFF TRY TO RESTART THE VEHICLE WITH NO LUCK IT WOULD NOT START HAD IT TOWED TO AN AUTOMOTIVE SHOP AND TO OUR SURPRISE THEY SAID THAT IT WAS THE MOTOR DUE TO THE CRANKSHAFT BORING AND NOT BEING CLEANED OUT PROPERLY WE TOOK VERY GOOD CARE OF THIS CAR HAD AN OIL CHANGE EVERY 3000 MILES FROM THE DEALERS GARAGE WHERE WE PURCHASED IT SHOULD BE WELL-DOCUMENTED
THE STEERING FEELS LIKE IT LOCKS AS YOUR DRIVING PULLING THE VEHICLE TO THE LEFT. I CAN JIGGLE THE STEERING WHEEL TO HELP CORRECT IT BACK TO STRAIGHTEN THE WHEELS.THE DEALERSHIP ALIGNED THE FRONT END BUT THIS DID NOT FIX THE PROBLEM. THEY SAID THEY COULD POSSIBLY FIX IT IF I SPENT OVER A $1000 DOLLARS TO REPLACE PARTS ON THE RIGHT FRONT END. THEY WOULD NOT GUARANTEE THAT THIS WOULD SOLVE THE PROBLEM. THAT IS A LOT OF MONEY TO "MAYBE" FIX IT.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA LX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 25 MPH. WHEN THE CONTACT TURNED ON THE DEFROST THERE WAS A BURNING ODOR. THE VEHICLE WAS THEN PARKED WHEN THE ENGINE CAUGHT ON FIRE. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FLAMES. THE VEHICLE WAS TOWED TO A JUNKYARD. THE DEALER WAS NOT CONTACTED. HOWEVER THE CONTACT NOTIFIED THE MANUFACTURER WHICH THEY DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS AT 117,000.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Kia Optima → · Every Optima year → · How the figures are calculated →