2012 Kia Optima complaints

The contact owns a 2012 Kia Optima. The contact stated while driving 40 mph, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was being serviced. The failure was not diagnosed or repaired. Upon investigation, the contact associated the failure to NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 147,850.

I was driving normal and started to hear a hissing noise in the front of vehicle. A vehicle cut in front of me I hit the brakes and another vehicle didn't slow fast enough and I went to hit the accelerator and had no power as usual and swerved to avoid the collision. I called dealership they said possibly my wastegate is out of normal voltage or need new turbo. I had a second opinion and they noticed the bolts and nut to service wastegate are rounded showing an attempt to maybe service or repair but unsuccessful. The turbo shows full function just inadequate boost.. The manufacturer has a bulletin and testing procedure Released on WASTEGATE test and adjusting procedure if needed as possible remedy. But I saw no recalls for my vehicle so reporting what I almost experienced and glad I have good driving experience to avoid an accident or life threatening situation behind the wheel of this vehicle now I don't feel safe until its proven resolved not just temporary fix.

When getting on oil change at myCarDoc they wrote the wrong mileage on my car so the CARFAX is off. My engine broke down randomly the other day on the highway and now I need a whole new engine..and to find out the mileage was off when getting maintenance done.

The contact owns a 2012 Kia Optima. The contact stated while driving 35 mph, the vehicle stalled with the check engine warning light illuminated. The contact stated that there was smoke coming from under the hood. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V224000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2012 Kia Optima. The contact stated while driving approximately 66 mph, the contact heard an abnormal sound coming from the engine compartment. The vehicle loss motive power. The contact pulled over and restarted the vehicle. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 107,000.

Car started idling and running rough out of no where. When I put the computer diagnostic on it it tells me there's problems with the fuel rail pressure sensor. Also the car won't go into drive or reverse but nothing is wrong with the transmission?

THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE LOSS ENGINE FUNCTIONALITY. THE CONTACT PULLED OVER HOWEVER, THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, THE VEHICLE FAILED TO ACCELERATE ABOVE 45 MPH. THERE WAS WHITE SMOKE BEGINNING TO COME FROM UNDERNEATH THE HOOD OF THE VEHICLE AND THE EXHAUST. THE CONTACT STATED THAT IT HAD GOTTEN TO THE POINT WHERE THEY WOULD HAVE TO ADD OIL TO THEIR VEHICLE EVERY 100 MILES. THE CHECK OIL WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (VALLEY HI KIA 14644 VALLEY CENTER DR, VICTORVILLE, CA 92395; 877-305-9865). THE VEHICLE HAD TOO HIGH LEVELS OF THE OIL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO CHANGED THE OIL AND CHANGED THE CRANK SENSOR. THE CONTACT WAS TOLD THAT ROD BARRING MATERIAL WAS FOUND IN THEIR OIL. THE VEHICLE HAD NOT BEEN REPAIRED AND THE FAILURES PERSIST TODAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

THA CAR SHUT DOWN IN THE MIDDLE OF THE ROAD WOULD NOT START ALL LIGHTS CAME ON AND COULD NOT STEER GAVE THE CAR GAS ON GAS PEDAL NOR COULD I BRAKE TO GET OUT OF THE ROAD. HAS BEEN TOWED TO DEMONTROND KIA TO SEE IF UNDER WARRANTY FOR REPAIRS ALMOST LOST MY LIFE ON HIGHWAY

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE HESITATED AND STALLED WITH THE BATTERY AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED SHE SHIFTED TO NEUTRAL AND PUSHED THE VEHICLE INTO HER DRIVEWAY. THE VEHICLE WAS TOWED TO QUALITY KIA OF GREENWOOD (1706 MONTAGUE AVE EXT, GREENWOOD, SC 29649, (864) 223-2542) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

THE ENGINE WON'T TURN OVER I JUST BOUGHT THIS CAR TOO

MY ENGINE WON'T TURN OVER

CAR BROKE DOWN. TRIED TO RESTART THE CAR. ENGINE IS SHAKING. SMOKE NOTED TO BE COMMING FROM THE ENGINE.

I WAS DRIVING ON THE FREEWAY AT ABOUT 70MPH WHEN MY PANORAMIC SUNROOF SUDDENLY EXPLODED. IT WAS NOT HIT BY A ROCK OR ANY SORT OF DEBRIS, IT EXPLODED COMPLETELY ON ITS OWN WITHOUT WARNING. THE LOUD EXPLOSION CAUSED ME TO SWERVE AND PANIC BRAKE AS GLASS SHARDS RAINED DOWN ON ME FROM THE BROKEN SUNROOF.

I WAS DRIVING ON THE INTERSTATE AND HEARD NOISE FROM UNDER THE HOOD OF CAR AND CAR THEN DECELERATED TO A STOP ON SIDE OF THE HIGHWAY. SMOKE WAS COMING OUT FROM HOOD AND OIL WAS ALL OVER ENGINE AND ROAD. THE PROBLEM WAS DIAGNOSED BY MECHANIC AS ROD WAS THROWN THROUGH THE ENGINE BLOCK PUNCTURING IT DUE TO A WORN BEARING. I DID RESEARCH AND MY MODEL AND ENGINE HAS A RECALL ON THIS EXACT MATTER. RECALL # SC147. I HAD BOUGHT THE CAR IN JANUARY 2019 AND THE MANUFACTURER IS DENYING ANY REPAIR BECAUSE OF A 'PRODUCT IMPROVING CAMPAIGN' THAT WAS RELEASED FOR IT IN OCTOBER 2018 AND NEVER ADDRESSED. THAT WAS THREE MONTHS BEFORE I BOUGHT THE CAR. I WAS UNAWARE OF THIS BECAUSE I BOUGHT THE CAR AFTER. MY CAR IS CURRENTLY SITTING AT A DEALERSHIP BECAUSE WHEN I CALLED THAT DEALERSHIP THEY SAID MY CAR DOES QUALIFY FOR THE RECALL REPAIR AND REPLACEMENT AND TO BRING IT IN, BUT I WAS NOTIFIED TODAY FROM THAT DEALERSHIP THAT KIA WILL NOT REPAIR MY VEHICLE BECAUSE OF AN E.C.U. SOFTWARE UPDATE THAT WAS NEVER PERFORMED ON THE CAR IN 2011! PI1803-B IS THE CODE FOR THAT RECALL THAT WAS ALSO NEVER ADDRESSED AND WAS EIGHT YEARS BEFORE I PURCHASED THE CAR. I'M REALLY CONFUSED AND UPSET AS TO HOW A COMPANY CAN DENY FIXING RECALLS ON A VEHICLE THAT ARE CLEARLY SAFETY HAZARDS!!!

TL* THE CONTACT OWNED A 2012 KIA OPTIMA. THE CONTACT'S GRAND DAUGHTER STATED WHILE DRIVING AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SLOW DOWN AND WAS ABLE TO PULL OVER TO A STOP SAFELY. THE CONTACT STATED FIRE BEGAN TO COME OUT OF THE ENGINE COMPARTMENT. A FIRE AND POLICE REPORT WERE FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LOCAL TOW YARD WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

BRAKES DO NOT WORK PROPERLY,CHANGED PADS BUT STILL SAME PROBLEM. A NOISE ON ENGINE AND THE VEHICLE DOES NOT SPEED MORE THAN 65-70 MPH. DRIVERS SEAT DON'T WORK PROPERLY.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, A LOUD NOISE CAME FROM THE ENGINE COMPARTMENT AS THE VEHICLE STARTED TO SMOKE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS THEN TOWED TO GARDEN GROVE KIA (13731 HARBOR BLVD, GARDEN GROVE, CA 92843) WHERE IT WAS DIAGNOSED WITH THE ENGINE FAILING. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE BUT INFORMED THE CONTACT THAT VEHICLE HAD TO MANY MILES. THE FAILURE MILEAGE WAS APPROXIMATELY 290,00.

KIA OPTIMA EX 2012 WITH 57000 MILES TRANSMISSION IS STUCK ON R (REVERSE) AND IT DOESN'T RELEASE EVEN WITH THE SHIFT LOCK RELEASE ENGAGED. THE BACKUP CAMERA IS ON, BRAKE IS VERY STIFF, THE CAR IGNITION CAN BE ON/OFF BUT DON'T STARTS THE ENGINE. DASH AND SHIFTER INDICATOR SHOWS R AND IT DOES NOT CHANGE TO ANY OTHER STATUS. VEHICLE IS INOPERABLE.

BRAKES SQUICK EVEN AFTER REPAIR AND REPLACEMENT AND HAS A SLOWER RESPONSE TIME THEN USUAL AND CAUSED A REAR END ACCIDENT, COOLING AND HEATED SEATS STOPPED WORKING ON THE DRIVER SIDE WHICH I MET OWNERS OF MY EXACT CAR SAID THE SAME THING HAS HAPPENED TO THEM, AND THE PASSENGER SEAT CONTROLLERS DOESN'T WORK TO OPERATE ADJUSTABLE SEATS! THE SUSPENSIONS HAS BEEN BAD EVERY SINCE THE RECALL ON THE ENGINE; FOR SOME REASON IT WAS GIVING BACK TO ME WITH THAT PROBLEM FROM KIA DEALERSHIP. BACK-UP CAMERA IS MALFUNCTIONING FOR YEARS NOW AND CAR DOESN'T EVEN BEEP WHEN GETTING TOO CLOSE TO OBJECTS/OTHER VEHICLES ANYMORE EITHER FOR YEARS! I'M JUST FINDING OUT ABOUT THE PROCESS, RECALL LAWS AND RIGHT TO AN INVESTIGATION.*DT*JB

2012 OPTIMA 45,000 MILES BOUGHT IN 2013. REGULAR ON TIME SERVICE AT LITHIA KIA OF ANCHORAGE WHERE PURCHASED. AIR BAG LIGHT TRIGGERED AFTER OIL CHANGE. DESPITE WARRANTY AND EXTENDED BUMPER - BUMPER COVERAGE, HAD TO PAY $150 TO HAVE THE AIR BAG CODES READ AND RESET. THE TECHNICIAN ALSO PERFORMED A RESET FOR THE PASSENGER WEIGHT MANAGEMENT SYSTEM. THE SRS SYSTEM IS DEACTIVATED WHEN THE AIRBAG LIGHT IS ON. IN MY CASE, IT WAS FOUND THAT THE PASSENGER SIDE HAD DEACTIVATED DUE TO UNKNOWN CIRCUMSTANCES. HISTORICAL CODES THAT WERE PULLED BY THE DEALER'S KIA SRS READER SHOWED LOW POWER CODES AND THE WEIGHT MANAGEMENT MALFUNCTION. I SHOULD NOTE MY INTERSTATE BATTERY IS 1 YEAR OLD AND BOTH BATTERY AND ALTERNATOR ARE FUNCTIONING CORRECTLY. MY VEHICLE FALLS UNDER THE CURRENT RECALL, HOWEVER KIA AND MY DEALER SKIRT FIXING THE PROBLEM BY THE FACT THAT I AM HAVING A CODING AND PROGRAMMING ISSUE AND NOT A BROKEN MODULE OR CLOCK SPRING. THE SERIOUSNESS OF A NON FUNCTIONING AIRBAG (SRS) SYSTEM IS A BIG DEAL AND A BIT SCARY. THE MANUFACTURER AND DEALER SHOULD NOT BE ABLE TO SKIRT RECALLS UNDER TECHNICALITY AND SHOULD BE HELD FULLY LIABLE IF THE SYSTEM FAILS LEADING TO INJURY. ESPECIALLY AS METICULOUS AS MY WIFE AND I ARE ABOUT MAINTAINING OUR VEHICLES. RECALL NUMBER : SC165 THANK YOU.

WHILE DRIVING MY 2012 KIA OPTIMA HYBRID ON THE FARTHEST LEFT LANE OF THE FREEWAY, A WARNING MESSAGE POPPED UP ON MY DASH BOARD THAT WAS SOMETHING SIMILAR TO "SAFTLEY PULL OVER AND DO NOT DRIVE VEHICLE." I BEGAN TO CHANGE LANES TO BE ABLE TO EXIT THE FREEWAY AND AS I WAS APPROACHING THE EDITS STOP LIGHT THE MOVING HEHICLE SEEMED TO LACK MUCH POWER. I WAS LUCKY ENOUGH TO HAVE THE CAR ROLL FAR ENOUGH ON MOMENTUM TO GET ME OUT OF THE WAY OF A VERY BUSY ROAD. IT WAS A MIRACLE THAT THE CAR ROLLED TO THE SPOT IT DID BECAUSE THAT HAPPENED TO BE THE ONLY PLACE THE SHOULDER COULD FIT MY CAR. I HAD IT SENT TO KIA DEALERSHIP AND IT TOOK THEM ALMOST AN ENTIRE WEEK TO FINALLY HAVE AN IDEA OF WHAT THE PROBLEM COULD BE. ENGINE SEIZED AS THE MAJOR PROBLEM AND OFFERED TO REPLACE IT FOR ABOVE $8000! THE CAR ISN'T EVEN WORTH THAT MUCH! COME TO REALIZE THERE WAS A RECALL ON MY ENGINE SO I AM NOW WAITING UNTIL KIA TECH SUPPORT REACHES OUT TO MY MECHANIC FOR THE APPROVAL OR DENIAL. I BOUGHT THIS USED CAR ABOUT 30 DAYS FROM TODAY'S DATE WITH 80K MILES

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT AFTER TURNING OFF AND EXITING THE VEHICLE, THE INTERIOR LIGHTS REMAINED ILLUMINATED. DUE THE FAILURE, THE BATTERY WAS DRAINED ON SEVERAL OCCASIONS REQUIRING A JUMP START TO BE ABLE TO START-UP AND DRIVE THE VEHICLE. ADDITIONALLY, THE BATTERY HAD BEEN REPLACED TWICE WITHIN TWO MONTHS. THE CONTACT HAD TAKEN THE VEHICLE TO VISION KIA OF EAST ROCHESTER (201 E LINDEN AVE, EAST ROCHESTER, NY 14445) WHERE THEY INFORMED HIM THAT THE EXTERIOR WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

CAR HAS BEEN MAINTAINED APPROPRIATELY, CAR SUDDENLY STARTED TURNING OFF ON US WHILE IN DRIVE. WE HAD IT CHECKED ACCORDING TO THE SCANNER, IT SAYS IT IS THE SAME KNOCKING SENSOR THAT KIA HAS REPORTED. WHEN I CALLED CUSTOMER SERVICE, THEY RUN MY VIN AND SAY I HAVE NO RECALLS SO THEY CANNOT HELP ME. MY CAR IS A 2012 WHICH FALLS WITHIN THE YEARS KIA HAS REPORTED YET THEY WILL NOT HELP ME. AS OF NOW I HAVE NO RUNNING VEHICLE BECAUSE IT IS TOO UNSAFE TO CHANCE DRIVING IT WITH MY CHILDREN IN THE CAR. THE CAR HAS TURNED OFF ON ME WHILE IN MOTION 4 TIMES NOW, TWICE ON THE HIGHWAY, TWICE ON A 2 LANE ONLY CANYON. (ON MY WAY HOME FROM WORK WITH MY CHILDREN IN THE CAR)

I HAVE A 3 MONTHS OLD AND I'M VERY CONCERNED ABOUT OUR SAFETY BECAUSE THE VEHICLE SUDDENLY RUNS OUT OF OIL AND IT START SMELLING LIKE BURNED AND IT STARTS TO SMOKE A LOT OF WHITE SMOKE. WHEN I CHECK THE OIL COMPARTMENT IT SEEMS LIKE THE OIL EVAPORATES OR GET CONSUMED BUT IT DOESN'T LEAK. THIS HAS HAPPENED FEW TIMES WHILE DRIVING THE CAR ON A CITY STREET.

I WAS PARKED IN THE PARKING LOT AT A GROCERY AND FOLDED MY SIDE VIEW MIRRORS UP AND BACK DOWN AND NOW THE MOTOR IN THE PASSENGER SIDE VIEW MIRROR WILL NOT STOP RUNNING. THE MOTOR RUNS DAY AND NIGHT AND THE MIRROR NO LONGER FOLDS LIKE IT'S SUPPOSED TO. I SEE THAT I AM NOT THE ONLY ONE THAT HAS HAD THE ISSUE WITH THE SIDE VIEW MIRRORS

I WAS IN THE PARENT PICK UP LINE TO PICK UP MY DAUGHTER AND I PLACED MY SHIFT IN PARK HOWEVER MY CAR CONTINUED TO DRIVE FORWARD AND SHIFT GEAR WAS STUCK. STEERING WHEEL BECAME STIFF AND I KEPT FOOT ON BRAKE TO SLOWING MANEUVER CAR TO A PARKING SPOT. ONCE IN PARKING SPOT CAR WOULD NOT TURN OFF AND EVEN THOUGH CAR WAS IN PARK ON THE SHIFT GEAR THE DRIVE MODE WAS ILLUMINATED. THE CAR FINALLY TURNED OFF FOR A FEW SECONDS AND THAN RESTARTED BY ITSELF AND REPEATED TO DO SO. I WAS FINALLY ABLE TO MOVE GEAR SHIFT AFTER ACCESSING THE SHIFT GEAR RELEASE LOCK HOWEVER THE SHIFT GEAR REMAINED IN DRIVE MODE. THEN ENGINE JUST COMPLETELY STOPPED TURNING ON. CAR WOULD NOT TURN, NOT DRIVABLE AND HAD TO HAVE IT TOWED FOR REPAIR.

CAR WILL NOT GET OUT OF IMMOBILIZATION PHASE, WITH EITHER KEY FOB WILL NOT UNLOCK TO USE PUSH TO START. ISSUE IS WASTE GATE ACTIVATOR FAILURE OR NEEDS ADJUSTMENT.

DRIVING AT 70 MPH THE ENGINE JUST DIED, NO WARNINGS LIGHTS, STARTER AND BATTERY ARE FINE. PER MECHANIC THE ENGINE ASSEMBLY FAILED

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE STALLED AND WOULD NOT RESTART. THE CONTACT EXIT THE VEHICLE AND SAW METAL PARTS AND OIL LEAKING FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE THAT THE BEARING ROD WENT THROUGH THE ENGINE. THE ENGINE WAS REPLACED HOWEVER, AFTER SEVERAL THOUSAND MILES THE FAILURE RECURRED WITH THE NEW ENGINE. THE CONTACT THE CALLED THE CABLE DAHMER KIA OF LEE'S SUMMIT (400 NE COLBERN RD, LEE'S SUMMIT, MO 64086, (816) 207-6200) AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR THE ENGINE REPLACEMENT BUT WAS INFORMED THAT THEY WERE UNABLE TO REPLACE THE ENGINE UNDER THE RECALL BECAUSE THE VEHICLE WAS OVER 150,000 MILES. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND THE MANUFACTURER AGREED THAT THE VEHICLE WAS NOT ELIGIBLE FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, AN OCCUPANT WAS WEARING THE DRIVER'S SIDE REAR SEAT BELT HOWEVER, THE BUCKLE CEASED AND FAILED TO RETRACT OR RELEASE. THE OCCUPANT HAD TO SLIDE OUT THE SEAT BELT. THE CONTACT CALLED GRAND KIA (1950 W 104TH AVE, DENVER, CO 80234, (720) 943-1144) TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSE NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.

JUN 01,2018 MANUFACTURER RECALL NUMBERSC165A NHTSA RECALL NUMBER18V363 RECALL STATUSRECALL INCOMPLETE SUMMARY KIA MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN ALL 2010-2013 MY FORTE AND FORTE KOUP , ALL 2011-2013 MY OPTIMA, ALL 2011-2012 OPTIMA HYBRID, AND ALL 2011-2012 MY SEDONA VEHICLES. THE AIRBAG CONTROL UNIT ("ACU") DETECTS CRASH SEVERITY AND COMMANDS DEPLOYMENT OF THE ADVANCED AIRBAGS AND SEATBELT PRETENSIONERS WHEN NECESSARY. THE ACU CONTAINS A CERTAIN APPLICATION-SPECIFIC INTEGRATED CIRCUIT ("ASIC") THAT MAY BE SUSCEPTIBLE TO ELECTRICAL OVERSTRESS ("EOS") DURING CERTAIN FRONTAL CRASH EVENTS. THE CONDITION IS LIMITED TO FRONTAL AIRBAGS AND SEAT BELT PRETENSIONERS IN CERTAIN FRONTAL CRASH EVENTS. SAFETY RISK IF THE ASIC BECOMES DAMAGED, THE FRONTAL AIRBAGS AND SEATBELT PRETENSIONERS MAY NOT DEPLOY IN CERTAIN FRONTAL CRASHES WHERE DEPLOYMENT MAY BE NECESSARY, THEREBY INCREASING THE RISK OF INJURY. REMEDY KIA HAS ADVISED ITS AUTHORIZED DEALERS TO INSTALL A WIRE HARNESS KIT BETWEEN THE ACU CONNECTOR AND VEHICLE HARNESS CONNECTOR IN YOUR VEHICLE. THE WORK WILL BE PERFORMED AT KIA'S EXPENSE AT NO COST TO YOU. THE ACTUAL TIME REQUIRED TO PERFORM THE REPAIR WILL TAKE APPROXIMATELY ONE (1) HOUR. HOWEVER, YOUR VEHICLE MAY BE NEEDED LONGER; THEREFORE, WE RECOMMEND SCHEDULING A SERVICE APPOINTMENT TO MINIMIZE ANY INCONVENIENCE. (REFER TO SC165A.) MANUFACTURER'S NOTES SC165A

MY AIRBAG LIGHT STAYS ON WHEN THE CAR IS ON. ALSO THE HORN DOES NOT WORK, WHICH I WAS TOLD IT IS CONNECTED TO THE AIRBAG PROBLEM. I HAD A MECHANIC CHECK THE CODE AND THE CODE SAID IT WAS THE DRIVER'S SIDE AIRBAG. THE DEALERSHIP SAID THERE IS A RECALL ON AIRBAGS FOR THE KIA OPTIMA BUT NOT FOR MY 2012 EX. THE SYMPTOMS ARE THE SAME AS DESCRIBED FOR THE RECALLED KIA OPTIMA AIRBAGS. I DON'T UNDERSTAND WHY MY CAR IS NOT PART OF THE RECALL, ESPECIALLY SINCE IT IS A MAJOR SAFETY ISSUE. I HAVE TRIED TO SEE IF IT WAS A SIMPLE CABLE CONNECTION ISSUE UNDER THE SEAT BUT THAT HAS NOT RESOLVED THE PROBLEM. I REALLY DO NOT WANT TO PAY $$$$ TO GET THE AIRBAG FIXED WHEN THERE IS A KNOWN PROBLEM WITH KIA OPTIMA AIRBAGS. BUT I ALSO DO NOT WANT TO LOSE MY LIFE BECAUSE THE AIRBAG DOES NOT WORK AND KIA WON'T FIX IT UNDER A RECALL.

PER NHTSA RECALL 20V750, A KIA DEALER SERVICE DEPARTMENT INFORMED ME TODAY (2/17/2021) THAT THEY ARE UNABLE TO MAKE APPOINTMENTS TO SERVICE THIS RECALL DUE TO A 'NATIONWIDE COMPUTER OUTAGE'. HOW CAN THEY BE ALLOWED TO ISSUE A MAJOR RECALL AND THEN NOT BE PREPARED TO MAKE APPOINTMENTS TO SERVICE THE VEHICLES?

I'D HAD NO MECHANICAL ISSUES W/ MY VEHICLE, WHATSOEVER & ALL ROUTINE MAINTENANCE IS DONE ON TIME. WHILE DRIVING ON THE HIGHWAY ONE DAY & SUDDENLY ALL THE WARNING LIGHTS CAME ON & LOTS OF SMOKE COMING FROM UNDER THE HOOD. PULLED TO THE SIDE OF THE ROAD, HAD IT TOWED TO THE NEAREST KIA DEALERSHIP. AFTER A FEW DAYS, IT WAS EXPLAINED TO ME, BY THE SERVICE TEAM THAT MY ENGINE WAS SHOT, BUT I WASN'T GIVEN AN EXPLANATION AS TO WHY. THERE WERE NO RECALLS AT THAT TIME ON THE HYBRID VEHICLES; HOWEVER, I JUST GOT A RECALL LETTER FOR MY OPTIMA HYBRID, DATED 1/27/2021 THAT DESCRIBED THE VERY THING THAT I EXPERIENCED WITH MY CAR. THIS PROMPTED ME TO VISIT THIS WEBSITE TO EXPLAIN MY ISSUE.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT HAD INITIALLY TAKEN HER VEHICLE TO ARAPAHOE KIA (9701 E ARAPAHOE RD, CENTENNIAL, CO 80112) FOR AN OIL CHANGE AND HAD ALSO INFORMED THEM THAT HER VEHICLE HAD BEEN CONSUMING EXCESSIVE AMOUNTS OF OIL. THE DEALER INFORMED HER THAT THERE HAD BEEN A RECALL, NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) PLACED ON HER YEAR MODEL VEHICLE HOWEVER, KIA COULD NOT REPAIR THE VEHICLE UNLESS THE ENGINE WAS KNOCKING. A WEEK LATER, THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE BEGAN TO STALL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE NEXT DAY, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER AND WAS INFORMED THAT HER VEHICLE WAS SAFE TO DRIVE AND THAT THE CHECK ENGINE LIGHT HAD BEEN CLEARED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A CASE WOULD BE OPENED. THE CONTACT THEN RECEIVED A TEXT FROM THE DEALER MECHANIC THAT STATED THAT THE ENGINE WAS FAULTY HOWEVER, THEY WERE UNSUCCESSFUL WITH DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

MY CHECK ENGINE LIGHT IS BLINKING; FAULTY ACCELERATION ON HIGHWAY AND GOING UPGRADE (UPHILL), VEHICLE JERKING ON LOCAL ROADWAYS; AUTO ZONE SAYS ITS A FAULTY KNOCK SENSOR. IT COULD POSSIBLY BE AN ISSUE WITH THE ENGINE BUT I'M NOT SURE.

CAR WILL NOT START UP. WHEN TURNING KEY I HEAR CLICKING NOISE FROM UNDER THE GOD FROM FUSE BOX AND THINKING IT'S STARTER RELAY BUT I REPLACED IT AND STILL NOTHING EVENTUALLY BY KEEP TRYING TURNING KEY TO START FOR 18 MINUTES IT STARTS UP FINALLY. NO CLUE WHAT IT COULD BE. MAYBE STARTER SOLENOID

VEHICLE SHUT DOWN WITH LOW POWER AT 50 MPH WITH ALL LIGHTS WORKING. COMPUTER HAS CAR SHUT DOWN AND CAN NOT START.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH, WHEN THE VEHICLE BEGAN TO HESITATE AND THE HE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND NOTICE SMOKE EXIT THE HOOD. THE CONTACT STATED A POLICE OFFICER WAS NEARBY AND PARKED BEHIND HIS VEHICLE. THE CONTACT STATED THE FIRE EXTINGUISHED ON IT'S OWN BEFORE THE FIRE DEPARTMENT ARRIVED TO THE LOCATION. A POLICE AND FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER NORTHTOWN KIA ( 3900 SHERIDAN DR, AMHERST, NY 14226: (716) 217-2390) AND DIAGNOSED THE FAILURE WAS CAUSED DUE TO A OIL LEAK. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

WILL DRIVING DOWN THE HIGHWAY, MY CAR SUDDENLY STOPS ACCELERATING AND ALL MY DASHBOARD LIGHT COME ON WITH CARS AT MY TAIL. SCARY ORDEAL BUT LUCKILY I WAS ABLE TO PULL OVER.

APRIL 2018 WAS DRIVING HEARD LOUD NOSE FROM ENGINE, HYBRID SYSTEM CAME ON , HYBRID SYSTEM WARNING TURN OFF ENGINE. ENGINE LOCKED UP.TOWED HOME.PULLED OIL PAN. BRASS BEARINGS BOTTOM OF PAN.CRANKSHAFT AND PISTON ROD BEARNIG WERE IN PIECES. HAD ENGINE REBUILT. MAY 2018. FILLED 2 COMPLAINTS THEN. ONLY 73,000 MILES.COMPANY'S GETTING AWAY FOR INSUFFICIENT ENGINES. TRIED TO SELL CAR. BUT NOT GOING TO GIVE AWAY.I DON'T WANT IT. I THINK I DESERVE COMPENSATION.

THE KIA GAVE NO WARNING ABOUT THE CAR HAVING ISSUES ABOUT THE ENGINE WHEN I WAS DRIVING HOME FROM WORK IT GAVE ME THE ERROR HYBRID BATTERY NOT CHARGING TO PULL OVER AND STOP DRIVING WHEN I HAD IT CHECKED I WAS TOLD IT WAS NOT THE HYBRID THAT IT COULD BE SOMETHING ELSE THE CAR TURNS ON PUT WONT MOVE EVEN IF I PUT IT IN DRIVE OR IN REVERSE IT WON'T MOVE NO CHECK ENGINE LIGHT BUT THE HYBRID BATTER NOT CHARGING AND THE SPECIALIST I HAD COME CHECK THE CAR TOLD ME ITS NOT THE HYBRID BATTERY HE CHANGED THE BATTERY TO SEE IT WOULD WORK BUT THE CAR STILL WON'T MOVE.

THE ENGINE BLEW. THE CAR ONLY HAS ABOUT 105,000 MILES. I WAS RESEARCHING THAT THIS PARTICULAR VEHICLE HAS A DEFECT FROM THE FACTORY AND I BELIEVE THAT MY CAR FALLS UNDER THOSE DEFECTED CARS.

CAR WILL NOT GET OUT OF IMMOBILIZATION PHASE, WITH EITHER KEY FOB WILL NOT UNLOCK TO USE PUSH TO START. ALSO COMMON ISSUE IS WASTE GATE ACTIVATOR FAILURE, CAUSED US TO ALMOST CRASH DEALER SAID IT IS A EXSTREMLY COMMON ISSUE BUT KIA WON'T ISSUE RECAL.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE SOON AFTER REFUELING. THE CONTACT TOOK THE VEHICLE TO ORR KIA OF SHREVEPORT (1111 E. BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71115) WHERE SHE WAS PROVIDED A DIAGNOSTIC FEE WHICH SHE DECLINED. THE CONTACT THEN CALLED ORR KIA OF BOSSIER CITY (3601 BENTON RD, BOSSIER CITY, LA 71111) WHERE SHE WAS ALSO GIVEN ANOTHER DIAGNOSTIC FEE WHICH SHE ALSO DECLINED. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING MY CAR ON THE EXPRESSWAY AND ALL OF A SUDDEN IT STARTED MAKING A KNOCKING SOUND. WHEN I WAS GETTING OFF MY EXIST I NOTICE THE CAR WAS NOT ALLOWING ME TO START IT UP AND MOVE. I KNEW IT WASN'T MY BATTERY BECAUSE I JUST GOT I KNEW ONE, BUT I NOTICE HOW MY ENGINE LIGHT WOULD COME ON. SO I WAS STUCK IN THE MIDDLE OF THE STREET WITH NO WAY TO MOVE MY CAR OUT OF THE INTERSECTION. I HEARD THEIR WAS A RECALL ON MY CAR SO I'M CHECKING TO SEE WHY I HAVEN'T HEARD ANY INFORMATION FROM KIA.

DRIVING AT THE SPEED OF 55 MPH ON TWO LANE ROAD COMING DOWN A MOUNTAIN AND KIA OPTIMA SX 2.0L TURBO STARTED LOSING POWER THEN AT 45 ENGINE SHUT DOWN. COASTED TO SHOULDER OF THE ROAD AND WILL NOT START. TOWED TO HOME THEN TOWED AGAIN TO SHOP WAITING ON REPAIRS. KIA SAYS NO RECALL AND NOT PART OF THE 618000 KIA OPTIMA SX TURBO 2.0L RECALL

AT FIRST IT STARTED WITH MY ENGINE OIL BURNING QUICK, AND HAVING TO DO AN OIL CHANGE EVERY 15 DAYS. NOW IT STARTED DOING THE ENGINE KNOCKING NOISE WHEN I DROVE IT 20 MILES AWAY FROM MY HOUSE IN THE MIDDLE OF A BUSY CITY STREET. IT HAD TO BE TOWED TO MY HOUSE AND I AM UNABLE TO DRIVE IT NOW. I HAVEN'T DROVE IT SINCE THE BEGINNING OF DECEMBER BECAUSE I'M STILL WAITING TO GO TO THE DEALERSHIP FOR MY APPOINTMENT NEXT WEEK.

TRANSMISSION HAS A HARD PULL WHEN IT DOWN SHIFTS FROM THIRD GEAR TO SECOND GEAR AND A HARDER PULL ON FIRST GEAR THIS IS A AUTOMATIC TRANSMISSION. IN REGULAR GEARS GOING IN DRIVE WOULD ACTUALLY DO FINE I NOTICED A WEEK LATER WHEN I WAS OUT DRIVING FOR ABOUT AN HOUR THAT THE CAR WOULD NOT GO PAST SECOND GEAR SO I PULLED OFF THE ROAD AND HAD MY CAR TOWED. THE VEHICLE HAS NEVER HAD ANY DASHBOARD LIGHTS COME ON CURRENTLY MY CAR IS IN LIMP MODE AND WILL ONLY GO IN REVERSE TAKES A FEW SECONDS TO INITIATE AN ENGAGE TO GO INTO FIRST GEAR.DEALERSHIP DOES NOT REALLY WANT TO LOOK AT THE VEHICLE IF IT DOES NOT HAVE A CHECK ENGINE LIGHT CODE I HAVE NO IDEA WHAT IS WRONG WITH THIS TRANSMISSION I HAVE 168,000 MILES. IT SHOULD GIVE YOU SOME TYPE OF WARNING THAT SOMETHING IS GOING ON WITH YOUR TRANSMISSION BUT IT DOES NOT EVEN LIGHT UP ON YOUR DASHBOARD IF YOU GO TO PRESS THE PEDAL TO ACCELERATE IT DOES NOT WANT TO ACCELERATE I JUST RECENTLY HAD MY CATALYTIC CONVERTER CHANGED OUT SO I KNOW IT IS NOT THAT THE GEARS ON THE TRANSMISSION WILL NOT GO PAST SECOND GEAR NOW IT IS IN WHAT THEY CONSIDER LIMP MODE OR DEFAULT MODE SOMEONE REALLY NEEDS TO LOOK AT THE TRANSMISSION ON ALL THE 2012 KIA OPTIMAS I HAVE BEEN SEEING A LOT OF ISSUES WITH THESE CARS THE LIGHTS THAT ARE CONSIDERED AS THE LOW BEAMS ARE NOT VERY BRIGHT EITHER I JUST RECENTLY HAD THOSE CHANGED AND NEW ONES PUT IN THEY DO NOT GIVE YOU ENOUGH LIGHT IF YOU'RE DRIVING AT NIGHT THIS IS A SAFETY HAZARD