2019 Kia Niro

Defect. Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.

Risk. A fire increases the risk of injury.

Remedy. Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.

On August 22nd, I was driving from the grocery story to my house (5 miles away) when the transmission started failing only going on 2nd gear and the check engine light came on, when I got home, I called my mechanic and he connected his code reader to my card and the error code is P090B$07E9 Clutch "B" actuator control circuit performance error, he told me that Kia motors had an open recall for the clutch actuator, I called the Kia dealer to make an appointment for August 26th I told them the issue with my car and they told me they will check that error, it took two weeks for them to return my car and they told me that they replaced only the fuse for the Recall SC275 / NHTSA 23V534000 and they told me that I needed a new transmission and the price to replace it was $6,000.00 plus tax, I told them that the issue it was because the clutch actuator, they said no, so I took my car home, and took it for a second opinion with an independent service center, after the inspection they told me that the transmission failed and it was stuck on the 2nd gear and it was better to replace the transmission, I went back to the Kia dealer ship and demand a formal diagnostic report explicitly stating whether the Hydraulic Clutch Actuator (HCA) has leaked fluid onto the printed circuit board. But they refused to re-inspect the car, I told them if they can open a goodwill claim with Kia corporation and they said no, I called Kia corporation and explained the situation, after 30 minutes on the call

2019 Kia Niro. While driving normally on the street, the driver attempted to brake & the brakes would not respond. This is a very scary situation and Kia needs to handle immediately!! The message "Stop the Vehicle and Check Regenerative Brakes" was displayed. Thankfully the driver was able to come to a stop without crashing but if this was during heavy traffic time it definitely would've resulted in a crash. Could be even that much worse on the freeway, especially in Los Angeles. The vehicle was towed to the drivers home. After checking again, the vehicle was in limp mode & would not go over 15mph. The driver was able to get it to a Kia shop to be checked & they quoted a $9,000 repair!! This is horrible that Kia is allowing this issue to go on!!!

The contact owns a 2019 Kia Niro. The contact stated that while driving 65 MPH, the brake pedal was depressed; however, the vehicle failed to stop as needed. The contact pulled over to the shoulder of the roadway and the parking brake was engaged to keep the vehicle from moving. The message "Stop the Vehicle and Check Regenerative Brakes" was displayed. The failure was a recurring failure. The vehicle was towed, and the dealer was contacted; however, the vehicle was not diagnosed or repaired because the dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

My car is a 2019 KIA Niro Hybrid. It's only 7 years old, and my husband and I have been the only owners. It only has 61,000 miles on it, and it is serviced regularly and has to pass a state emissions test each year. As I was driving the other day, the dashboard lit up with critical alerts saying "check regenerative battery" and the braking system went completely soft; I could not stop the car using the brakes. It was terrifying. I had to pull off the road and use the emergency brake to stop the car. This was an awful incident that could have resulted in deaths or serious injuries. Again this is for a car that is well-maintained and well under 100,000 miles.

The Hydraulic Clutch Actuator has caused functional driving issues and caused my vehicle to go into limp mode. I was never informed of the recall issue prior to purchase, and the recall was marked as complete, when it was not. The fix for KIA NIRO Recall SC276 was incomplete in January 2024, and I purchased my vehicle in April 2024. My issues started in November 2025, and the incomplete recall issue has been ongoing. KIA offers only a 1/2-way fix, and this is simply not acceptable.

A major drivetrain service and repair was completed by an authorized manufacturer dealership. After picking up the vehicle, an unusual front-end/steering noise was immediately reported to the staff. Over just 390 miles of driving, the symptom worsened. A subsequent formal inspection by a separate, independent authorized service center confirmed the root cause of the safety failure: the primary axle nut had been left completely unstaked during the initial drivetrain assembly, rendering the vehicle entirely unsafe to operate. The vehicle was grounded to prevent an accident. Because the mandatory safety protocol of staking the axle nut was omitted, the critical fastening hardware was allowed to back off under normal driving conditions. This component failure directly compromised the structural integrity of the front drivetrain, steering knuckle, and wheel hub assembly. Had the vehicle continued to be driven, the omission presented an imminent risk of complete mechanical separation, which could cause a wheel assembly to detach or lock up while in motion at high speeds, putting the safety of the occupants and other motorists at extreme risk. The vehicle remains grounded and is available for inspection. The safety-critical assembly failure has been fully documented by the inspecting service center via technical video (available upon request) and photographic evidence. The manufacturer has been notified of the dealer workmanship defect but has failed to authorize corrective action o

The contact owns a 2019 Kia Niro. The contact stated that while driving at an undisclosed speed, the vehicle stalled in the middle of the road. The vehicle was successfully restarted and moved over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed with a blown head gasket, a misfire in the engine, and coolant mixing with the engine oil; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 118,000.

While traveling from upstate New York, the vehicle displayed an engine overheating warning shortly after startup while the engine was still cold. Because I was away from home, I stayed overnight and the next morning took the vehicle to a Kia dealership for inspection. The dealership inspected the vehicle and diagnosed a problem with the exhaust heat recovery system pipe. According to the service department, coolant is leaking internally through this component and is being burned in the exhaust system. The cooling system was pressure tested and held pressure externally, indicating the coolant loss is occurring internally through the exhaust heat recovery system rather than from an external leak. This condition can cause coolant loss and overheating while driving. If the engine overheats while the vehicle is in operation, it could create a safety risk due to sudden loss of power or engine damage. The dealership confirmed the diagnosis after inspection and testing and provided a repair estimate to replace the affected exhaust heat recovery system component. The overheating warning message was the first symptom observed prior to diagnosis. The problem was confirmed by the dealership after inspection and testing. This issue may indicate a defect in the exhaust heat recovery or thermal management system used in this hybrid vehicle, as coolant is entering the exhaust stream internally rather than leaking externally. If this type of failure occurs in other vehicles, it could lead to

The contact owns a 2019 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle jerked. The check engine warning light and the hybrid battery warning light were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch actuator was leaking, and the dual clutch and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact stated that the engine and dual clutch were replaced two years ago. The contact related the failure to NHTSA Campaign Number: 23V534000 (POWER TRAIN); however, the VIN was not included. The failure mileage was approximately 100,000.

Hydraulic fluid is leaking onto the hydraulic clutch actuator’s circuit board, creating a potential fire hazard. The vehicle requires replacement of the dual clutch and slave cylinder. This failure occurred just over one year after Kia replaced the dual clutch and performed a full engine replacement at a Kia dealership. This condition is identical to a known safety recall affecting 2019–2022 Kia Niro vehicles involving hydraulic clutch fluid leaking onto the actuator circuit board and creating a fire risk. Although my VIN is not listed under the recall, the vehicle is the same year, make, model, and drivetrain and is exhibiting the same defect described in the recall. This appears to be a recurring safety defect involving the hydraulic clutch system.

My backup camera works intermittently, it has been tested at the dealership and supposed to be faulty, but if faulty why does it sometimes work, this causes danger when reversing the vehicle! The dealership wants $821 to replace the camera, I feel it should be a recall, as a whole bunch of Ford vehicles are recalled for the same issue! I have had several close calls even using my mirrors and looking over my shoulder, as the car has big blind spots!

Continuing and worsening motor rumbling noise and ticking/clicking at slow speeds. Spent a couple of months and without car for weeks just to have kia confirm and have gearbox changed. This has existed in some form for a couple years now.

The contact owns a 2019 Kia Niro. The contact stated that while operating the vehicle, the message "Pull Over and Shut off Engine" was displayed and a burning odor was coming from the engine compartment. After restarting the vehicle, the failure was self-corrected. The vehicle was taken to the local dealer who determined that fluid had leaked into the clutch actuator and the clutch actuator needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was previously inspected as part of the NHTSA Campaign Number: 23V534000 (POWER TRAIN). The contact stated that the vehicle experienced the failure listed in the recall. The failure mileage was 35,000.

While driving an error message appeared about regenerative braking system error and the braking effectiveness was severely impaired.

The contact owns 2019 Kia Niro. The contact stated that on several occasions when the vehicle was started, the check engine warning intermittently illuminated. The contact stated that while driving and accelerating, the vehicle lost motive power momentarily. The vehicle was taken to an independent mechanic and DTC: P074A, P1921, P074A/73, and P1921-77 were retrieved. The vehicle was taken to a dealer where it a diagnosed and determined that the transmission gear actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

2019 Kia Niro DCT engaged REVERSE during manual 1→2 upshift attempt in Sport Mode, causing violent reversal. Resets with ignition cycle. Smell of burnt clutch present. Happend at 41,000mi, then 73,000mi then again today at 154,584. Believe it may be a faulty range selector, corrupted tcu logic, or both. **Canadian Recall R238 (May 2022)** for DCT clutch actuators

I am writing to formally file a complaint regarding the mishandling of a recall repair (Recall SC276) by the authorized dealership KIA of Lincolnwood, located in Illinois. In October 2024, I contacted the dealership in relation to Recall SC276. A diagnostic inspection confirmed the issue, related to the HCA system, and was supported by multiple error codes: U1010, U1011, P17ED, P17EE. I was informed that the required parts were not available at the time and would be ordered. Despite the known fire risk associated with this recall, the dealership allowed me to drive the vehicle home, which clearly contradicts the safety procedures outlined in Kia’s own recall regulations. I waited approximately two months for a follow-up, but received no communication from the dealership. I called them myself and was informed, after repeated inquiries, that the replacement part had allegedly been damaged during delivery, and that I would need to wait longer. Weeks later, I was contacted and asked to bring the vehicle in. By that time, the car could no longer operate under its own power and had to be transported to the dealership. I left it for repairs. Shockingly, within an hour I received a call saying the car was “ready for pickup.” Upon returning, I discovered that nothing had been done. The vehicle was parked exactly where I had left it. After further discussions, the dealership admitted that the repair had not been performed and the part had not been replaced. I have photographic evidence

The rear backup camera works intermittent, checked wiring and still having issues, could cause backing issues for people that don't use their mirrors

Ever since the car was purchased 2nd hand, I reported an issue with the car within the 30 day warranty period that the vehicle was steering towards the right and would not go in a straight line, also it popped when steering right, 2 days ago the rod that connects to the bar in the middle that moves in and out as you steer came undone and was chipped

I have a Kia Niro Hybrid. I had the check engine light come on. I took it to Kia dealership in Cicero, NY (Driver's Village/ Burdick Kia. Upon inspection, the dealership stated the following: "CONFIRM CUSTOMER CONCERN CEL ON, P0401 EGR INSUFFICIENT FLOW EGR PORT BECOMES CLOGGED AT HIGH MILEAGE, EGR REPLACEMENT WOULD CORRECT LIGHT TEMPORARILY HOWEVER CASUAL CONDITION WILL STILL REMAIN, CLOG IN EGR FROM ENGINE ITSELF. LONG BLOCK REPLACEMENT MAY BE NEEDED FOR FULL CORRECTION OF CONDITION"

Car brought to dealership on 12/2 due to check engine light. scan showed cylinder 4 misfire. Car in shop for 1 week to fix cylinder head replacement. stated "operating as designed". Car returned to shop due to car turning off in the highway. All light were on. now showing hybrid system fault. Dealership had to open kia tech ticket [XXX]. CONFIRMED LIGHTS ON DASH, HYBRID SYSTEM FAULT. DTC SCAN FOUND MCU,BMS DTC'S. REMOVED CONNECTIONS FROM THE HPCU TO INSPECT WIRING AND FOUND CENTER PIN IS MELTED AND THERE IS THERMAL DAMAGE TO WIRING. P0A3E DTC, OPEN TA#[XXX] TA HPCU REPLACEMENT IS NEEDED. CABLE REPLACEMENT IS NEEDED. 1/6 - now advised another part is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's customer owns a 2019 Kia Niro LX. The contact stated that his customer stated that the vehicle overheated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who replaced the converter. The vehicle was repaired, but the failure recurred. The owner stated that the vehicle was randomly stopping. The vehicle was taken back to the independent mechanic. While test driving at 15 MPH, the brakes were operating as designed, and then after several attempts, the brake pedal was applied and depressed to the floorboard, and the driver crashed into a parked BMW X5. There were no warning lights illuminated. The brakes were inoperable. The air bags deployed. There were no reported injuries, fire or police report filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the faikure. The failure mileage was approximately 144,800.

The contact owns a 2019 Kia Niro. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #1. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the cylinder #4 injector. The dealer also informed the contact that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 32,000.

Service bulletin eng212. 4th cylinder misfire. Diagnostic has been done at Dennis Dillon 9501west Fairview ave Boise id 83704. Engine shaking when increasing speeds above 30 mph. Started without warning while driving. It was recently serviced for routine items on October 16th 2024. On November 5th it had diagnostic performed. Check engine light and display showed automatic diagnostics, engine control system, possible engine condition. I was on my way to vote. Yes it is available for inspection. I am currently not driving it but unsure what to do with it since the value of the car and amount of repairs needed are close in range.

The contact owns a 2019 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power with the message "Stop Engine". The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the hydraulic clutch actuator and catalytic converter. The catalytic converter was replaced, but the hydraulic clutch actuator was not repaired due to lack of part availability. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V534000 (Power Train); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and confirmed that the part was on backorder. The failure mileage was 87,000.

The contact owned a 2019 Kia Niro. The contact stated while driving at an undisclosed speed, the contact noticed a ticking and a popping sound coming from the vehicle. The contact's friend who was following behind noticed white smoke coming from the exhaust pipe. The vehicle was driven to the destination. The following day, the oil level was checked, and the contact stated that the oil level was low; however, there was no sign of an oil leak. The contact stated that when the vehicle was started and made a rattling sound. The contact turned the vehicle off and the vehicle was towed to an independent mechanic where it was diagnosed with a hole in the crankcase. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,000.

Car has warning message and several engine lights on dash come up and asks to stop car and check the regenerative brake system. Car loses all systems that are electrical, car is very hard to drive, even not operative. This has happened many times over the past four years. Each time the car has been taken to a authorized KIA Dealership and they have not been able to fix the problem. It happened almost a week ago and dealership told us that they couldn't find anything wrong and were told to pick it up. Happened again today and it was while driving. Same issue, same warnings on dash.

Car caught fire

The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was at the dealer for the scheduled recall repair, the vehicle was inspected. The contact's wife was informed that the hydraulic clutch actuator (HCA) was faulty and needed to be replaced. The contact's wife was informed that the parts were unavailable, and the repair needed to be rescheduled. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,473. Parts distribution disconnect.

KIA NIRO 2019 SAFETY RECALL As described in the safety recall (previous page), my KIA Niro 2019 alarm went off with the following error message "Engine Overheating". Kia of America and its dealership refused to fix the problem. The car dealership -said- has no direction as to how or when to fix the problem, and the KIA consumer hotline is out of business.

Able to completely stop vehicle with light brake pedal pressure without activating the brake lights. Regenerative braking is engaged

The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Breaks seized to respond when doing a sharp break. Vehicle did not break and slid off until it hit the vehicle up front. Waiting for vehicle inspection to begin. No warning signs, lights, or prior issues happened before the incident.

The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I’ve had this repaired by Kia and immediately failed again, but a component to the alternator and ac unit is attached to the drive train and will cause an alarm that hybrid battery failure and sudden power loss(they told me this with the first “fix” but failed within an hour of leaving Kia. It’s happened again tonight and nearly caused a crash on the freeway and I’ve seen many others with this issue and I want to drive my kid home safely so any help would be wonderful with this issue. Thank you!!

The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Driving to work and all of a sudden my front right side tilts down and scares me to death. This starts to effect my steering. This also happened to the side only 1 time. I believe this maybe a front lower control arm issue.

Kia has a recall on this model for the power train automatic internal clutch under NHTSA Campaign ID 23V534000 Kia Recall number is SC276. My vehicle had the HEV light come on so it is currently at the Dealership for service. They have told me the Hydraulic clutch fluid has leaked into the fuse panel and needs replaced. According to Kia my VIN number is not included in the recall, but the issue is the exact issue being explained by this national recall. It seems they need to expand the recall to include more Niro's than in this recall to include my VIN.

It caught on fire and burnt my house down when it was in my carport. Not sure why but it happened august 2,2022.

On December 17, 2022, we were stopped at a traffic light with an Accurate behind us. A Chevy Silverado Truck, driven by a drunk driver, at a high rate of speed, rear ended the car behind us and sent that car into our rear end. The impact was so forceful it blew out all our windows and tires. the truck went airborne, landed on its side and then spun into the drivers side front end. We the spun and hit the Accra on our front passenger side.The man in the car behind us died before paramedics arrived. Our airbags did not deploy and the passenger seat broke sending my husband into the back seat despite being seat belted in. He sustained a head injury requiring 3 staples and back injuries. I suffered a concussion and neck injuries. we were tr4eated at a hospital and released. Chino Police Department Report #22-11307 Officer Steve Brown (909-270-0371)

When coming to a stop, the car will jerk forward with a loud clack sound. Sometimes it's mild, but other times it is as if the car had been rear-ended, causing it to lurch forward abruptly. There is no rhyme or reason to when it will happen, but it is always when coming to a stop, usually at a very slow speed.

I was in a car accident (I t-boned a guy that ran a red light in front of me) at about 20 mph but no airbags deployed. My car is a total loss and I have a concussion from hitting my head on the window plus contusions along the path of the seatbelt. I suspect something could be wrong with the airbags considering they failed to deploy despite a collision that totaled the car. I wonder if I might not have got a concussion had they deployed. Police responded and commented about my airbags failing to deploy and my insurance is inspecting the car this week.

12 volt starting battery (Lithium Ion Polymer) pn 37507-G2120. battery swollen and will not take charge (2.5 years old) 15,000 miles on vehicle. This battery powers dash and all related safety systems. Dealer refuses to look into problem as batteries are on national back order status and cannot fix due to parts availability. 3 dealerships have been contacted, all have been making excuses for other systems at fault to avoid recognizing battery is defective. I have been without use since Mar2021.

There is a pause upon acceleration from a stop (unresponsive). Then the vehicle will lunge forward and make a loud noise. For both driver and passengers, it can be quite startling and feels as though the car has been hit from behind. This started happening in the fall of 2021, when the car was about two years old with about 18,000 miles. It has happened about a dozen times in the six months since first noticed. It seems that this may be a software issue related to the hybrid system - a lag in triggering which motor to use for acceleration.

Multiple problems with transmission and electrical. Electrical: 1) While traveling 80mph in the far left lane of the highway, I had to make a hard break when someone changed lanes and moved into my path. When I did that, the car turned off completely. (The key fob was still secured in my cup holder.) I could no longer accelerate and it was slowing down quickly. There was no way for me to turn the car back on using the start button. I could do nothing but try to cross 6 lanes of oncoming traffic to get to the roadside in order to stop, which was extremely dangerous on a busy highway. I was very luck I didn't get slammed from behind and end up in a horrible accident. Once I got to the roadside, I stopped the car and was able to re-start it. Kia mechanics said a diagnostic turned up nothing, and they could not "duplicate" the problem. Of course, they can't guarantee it won't happen again. 2) Another time, I turned off the car after parking, grabbed my key and exited the vehicle. It started loudly beeping at me. It's the sound it make when the key fob is taken from the car while it's on, or you try to lock the car and leave when it's still on. I had to turn the car back on and then back off in order to resolve the issue. Transmission: Transmission was replaced at 19,000 miles because the gears were grinding when I was downshifting and it wasn't shifting from 3rd to 4th well. I'd put my foot on the gas and it just wouldn't go, and then it would finally kick in. I was also having i

Twice the vehicle has lost all ability to brake or accelerate suddenly while driving speeds over 60 mph. The brake sticks in the up position, emergency brake doesn't work, and the gas pedal goes to the floor but does not work. The vehicle electrical panel goes haywire, battery of hybrid shows dead, then all gauges flash and change going up, down, and changing erratically. Vehicle lost all control in February and had to collide into something to stop.

Starting battery (which operates the safety systems) was getting progressively worse until vehicle could not be started. Upon inspection it was determined that the 1.5 year old starting battery was swollen and defective. NOTE: Vehicle did sit for 12 months in estate litigation.

SINCE NOVEMBER OF 2020, OUR NIRO HAS BEEN AT A KIA SERVICE CENTER 12 TIMES AT 4 DIFFERENT DEALERSHIPS IN A DESPERATE ATTEMPT TO GET OUR NIRO TO REPLICATE, WHAT I THINK IS ANOTHER TRANSMISSION ISSUE, DURING THE MILE OR TWO THE TECH TEST-DRIVES THE VEHICLE FOR DIAGNOSIS. WHEN I AM COMING TO A COMPLETE STOP, ONCE IN A WHILE I HEAR A VERY LOUD BANG OR A MOMENTARY LOUD SCRAPING NOISE AS IF A METAL SPATULA IS BEING SWIFTLY DRAGGED ACROSS A SLAB OF CONCRETE. WHEN THIS OCCURS, THE CAR ALSO SEEMS TO LUNGE FORWARD AS IF I AM SLIPPING ON ICE OR WET LEAVES. AT A FEW DEALERSHIPS, I HAVE DESCRIBED IT LIKE ALMOST COMING TO A COMPLETE STOP AND THEN GETTING HIT FROM THE REAR. THIS, TO ME MEANS GEARS ARE GRABBING WHAT GEARS GRAB (I ASSUME OTHER GEARS) AND CAUSING THE DRIVE SHAFT TO TURN AND THUS CAUSING THE WHEELS TO ROTATE WITHOUT REASON TO DO SO. SINCE MY FOOT IS NOT COMPLETELY PRESSING DOWN ON THE BRAKE PEDAL AS I AM STILL SLOWING DOWN APPROACHING A RED LIGHT (OR A STOP SIGN, SPEED BUMP, DRIVEWAY, PEDESTRIAN, ETC), THE CAR MAKES THAT NOTORIOUS LOUD BANG OR SCRAPE SOUND AND THEN JOLTS FORWARD A BIT, ENOUGH TO SCARE THE DAYLIGHTS OUT OF ME. NOTHING ALERTS ME WHEN THIS WILL HAPPEN, IT JUST HAPPENED AND WHEN IT DOES, THE CAR GETS AWAY FROM ME UNTIL I CAN FULLY BRAKE OR UNTIL THE GEARS DISENGAGE (OR STOP DOING WHAT THEY ARE DOING TO CAUSE THIS ISSUE).

WHEN WE ARE STOPPED AT A TRAFFIC LIGHT THE FORWARD COLLISION AVOIDANCE ALARM BEEPS/CHIRPS A WARNING. OUR VEHICLE IS STOPPED, NOT MOVING AT ALL. THE CAR IN FRONT OF US, OR NEXT TO US IS ALSO STOPPED, NOT MOVING. OUT OF NOWHERE, THE COLLISION AVOIDANCE LIGHT BEEPS CAUSING US TO BE CONCERNED THAT WE MIGHT GET INTO A COLLISION. IT TYPICALLY HAPPENS WHEN THE CAR IN FRONT OF US IS A TESLA, MERCEDES OR OTHER HIGH END CAR, BUT ALSO OCCURS WHEN THE CAR IN FRONT OF US IS NOT A TYPICAL HIGH END BRAND. THIS SAFETY CONCERN HAPPENS RANDOMLY, NOT EVERYTIME WE ARE STOPPED AT A TRAFFIC LIGHT. WE HAVE DOCUMENTED THIS WITH A VIDEO AND PROVIDED THIS TO THE KIA DEALERSHIP. THE DEALERSHIP REFUSED TO WORK ON THE VEHICLE WITHOUT EXPLICIT INSTRUCTIONS FROM KIA ENGINEERS ON WHAT THEY SHOULD DO. THE FIRST TIME IT WAS BROUGHT IN, THEY CLEANED THE CAMERA LENS ON THE REAR VIEW MIRROR, BUT THAT WAS NOT THE PROBLEM, ONLY ONE WAY TO ELIMINATE AN EASY FIX. WE HAVE BROUGHT THE VEHICLE IN SEVERAL MORE TIMES AND THE SERVICE WRITERS TOLD US THAT THIS WAS A KNOWN PROBLEM AND KIA SHOULD HAVE A FIX, BUT IT HAS BEEN MORE THAN 1 YEAR SINCE OUR INITIAL COMPLAINT. I HAVE ESCALATED THIS CONCERN TO HIGHER LEVELS WITHIN KIA AND THEY ARE NOT WILLING TO ACCEPT RESPONSIBILITY OR TRY TO REPAIR THIS PROBLEM.

I BOUGHT MY 2019 CAR ON DECEMBER 2020. WHEN THE CAR IS STOPPED, AND I START FORWARD, THE CAR JERKS AND MAKE A LOUD NOISE. THIS HAPPENS TO ME RANDOMLY, BUT ONCE VERY 15 STOPS IN AVERAGE, ABOUT ONCE EVERY 2 DAYS. I WENT TO AN ONLINE FORUM OF KIA OWNERS AND IT SEEMS THAT THE PROBLEM COMES FROM THE WRONG TRANSMISSION FLUID BEING PUT INTO THE CAR DURING PRODUCTION. THERE IS A KIA TECHNICAL SERVICE BULLETIN THAT DEALS WITH CHANGING THE TRANSMISSION FLUID AT HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10174520-0001.PDF BUT WHEN I CALLED KIA USA, THEY TOLD ME THAT IT IS NOT ASSOCIATED TO MY VIN. I HAVE BEEN 5 TIMES TO 2 DIFFERENT KIA DEALERSHIP AND IT'S STILL NOT FIXED BECAUSE THEY HAD DIFFICULTY REPRODUCING AND DIAGNOSING THE PROBLEM. BUT THE SECOND DEALERSHIP TOLD ME THAT HE WAS ABLE TO REPRODUCE THE ISSUE ONCE. I TOOK 2 VIDEOS (INSIDE AND OUTSIDE THE CAR) OF THE PROBLEM, WHERE ONE CAN HEAR THE LOUD NOISE.