Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings26V232000
Filed Apr 10, 2026141,032 vehiclesKia America, Inc.
Defect. Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Risk. A fuel leak increases the risk of a fire.
Remedy. Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on April 24, 2026.
Electrical System › Instrument Cluster/Panel26V046000
Filed Jan 26, 202642,677 vehiclesKia America, Inc.
Defect. Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk. An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy. The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
What owners reported
Newest filings
Unknown or OtherCrash
Filed Sep 17, 2026WI
The alert “consider taking a break” with the coffee cup symbol won’t stop going off. It goes off when I first start driving, it goes off every other minute sometimes, it does off for no reason all the time. It is so distracting. Today it was rainy and I’m sure is one reason it kept going off. It was also garbage day and someone put their garbage can on the road right on the line. The alert had gone off 15 times within my 20 minute drive after school drop off. It was making me angry and was super distracting. I was looking at the screen instead of the road as it started beeping again and didn’t see the garbage can. It smacked my side view mirror into the passenger window and shattered it completely. A minor thing, but is going to cost a ton. It’s frustrating to feel trapped into constantly being annoyed whenever I need to drive because there is no way to shut it off, but it literally goes off for no reason. It goes off so much I don’t take it seriously at all. It’s literally useless. And it’s not a little warning. The beeping is loud, the image covers a big portion of the screen, and it turns off my music and my gps prompts. It aggressively demands attention. It can’t keep doing this. I can’t be this distracted with my kids in the car. Every seat is full and I have to drive 30 minutes to one school and 10 minutes to the next school for drop off and pick up every single weekday twice a day. I need them to be safe, but that’s less possible when this alert is constantly going off
Electrical System
Filed Sep 16, 2026TX
Battery shuts down overnight. To get the car to start you need to pop the hood the night before use a jump start and keep your manual key handy. All electronics shut down completely
Structure › Body
Filed Sep 16, 2026TX
Grill on bumper allows large objects to fly through hitting condenser. This is an issue, it happened to my vehicle and the identical loaner car we were given while our car was in the shop for repairs. I was told by the dealership to solve this problem carnival owners should follow other cars at a greater distance. Because I have children I already set my cruise control to follow other vehicles at a 4 car distance…. How much further should a carnival owner allow?
Structure › Body
Filed Sep 1, 2026AZ
I purchased a new 2026 Kia Carnival EX and noticed an unusually intense amount of heat coming from underneath the vehicle on the passenger side, particularly around the rear passenger door/second-row seating area. I first noticed the issue while the vehicle was parked and I was standing outside the open rear passenger door installing car seats and floor mats. The heat radiating from underneath the vehicle was intense enough that my feet and lower legs became extremely hot while standing next to the vehicle I also noticed that the seat/floor rails and other exposed metal components in and around the second-row passenger area became extremely hot to the touch. I could only keep my hand on some of these metal components briefly before the heat became too uncomfortable and I had to remove my hand. I am concerned about the safety of this condition because these hot surfaces are in an area routinely accessed by passengers, including children entering and exiting the second row. I am concerned about the potential for contact burns as well as whether the amount of heat being transferred into the floor, rails, and surrounding components could indicate an exhaust, emissions, heat-shielding, or other mechanical problem. The vehicle is available for inspection upon request. At this time, the exact component or system responsible for the excessive heat has not been identified. The issue has not yet been reproduced or confirmed by a Kia dealer or independent service center. I have contacte
Unknown or Other
Filed Aug 3, 2026NY
Distracting feature which is dangerous to the operator: The control for the radio volume is the same knob as the control for the air and heating. As a result when you go to turn down the radio or change the volume you often change the fan and temperature... and likewise when you go to change the temperature you inadvertantly change the volume on the radio which is difficult to change back. The constant switching between the Radio control and the temperature/fan control for the car is a huge distraction for a driver who needs to stay focused on the road Thankfully we have not been in an accident at this time, but the distraction is a concern with this vehicle and we felt should be reported for review.
Unknown or Other
Filed Jul 29, 2026PA
We were driving down [XXX] south towards home and out of nowhere, it sounded like something clapped against our passenger driver's side window. the window completely shattered and then proceeded to fall inwards onto my [XXX] old. It was absolutely traumatizing. Nothing hit us. It just exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SteeringCrash3 injured
Filed Jun 25, 202629,272 milesMN
The contact owns a 2026 Kia Carnival. The contact stated that while driving at an undisclosed speed, while avoiding another vehicle that almost crashed into the vehicle, the contact attempted to turn the steering wheel, and the vehicle became difficult to maneuver, and the front passenger side of the vehicle crashed into a guard rail and the front bumper detached. No warning lights were illuminated. The air bags had not deployed. A Police report was filed. The contact sustained back, neck, and head pain from the impact in the crash. Medical attention was sought, and the contact was diagnosed with a whiplash. The vehicle was towed to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 29,272.
Structure › Body1 injured
Filed Jun 11, 2026UT
Subject: Safety Complaint – Power Sliding Door Failure Injuring Child (2026 Kia Carnival) I am submitting a safety complaint regarding a 2026 Kia Carnival. During normal use, the vehicle’s automatic power sliding door closed while my [XXX] child was partially outside the vehicle near the door track area. The door continued to close and did not stop or reverse when it encountered my child, resulting in the child being pinned between the sliding door and the vehicle body. I physically intervened by placing my body in the path of the door to stop it and remove my child. The child sustained bruising to the legs and torso. The concern is a potential failure of the anti-pinch / obstruction detection system on the power sliding door, which is intended to prevent this type of injury. I am requesting that this incident be documented and reviewed as a potential safety defect. Vehicle: 2026 Kia Carnival Incident involved: automatic power sliding door failure to reverse upon obstruction Injury: bruising to a [XXX] child (legs and torso) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air BagsCrash
Filed May 27, 20262,379 milesIL
The contact owned a 2026 Kia Carnival. The contact stated while driving 65 MPH, the vehicle inadvertently hit a deer. The check engine warning light illuminated after the collision. The contact's wife was occupying the front passenger's side seat and the contact's daughter was occupying the rear driver's side seat during the collision. The air bags failed to deploy, and the seat belts failed to retract as needed. There was no reported injury. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody, where it was totaled by the insurance company after further investigation. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle operated as designed upon reviewing pictures of the damaged vehicle. The failure mileage was approximately 2,379.
Electrical System › Body Control Module/Bcm
Filed May 22, 20262,200 milesAZ
The contact owns a . The contact stated that while parked when the brake was depressed, press start button, when put in reverse, it says gear is selected, the vehicle stayed in neutral. This happens intermittently. The stop button was pressed, all of the instrument panel warning indicators would not illuminate. When pressing p for parking to engage parking, it appeared as if it was in park; however the vehicle unexpectedly reversed. The vehicle was able to be stopped. The vehicle was taken to the dealer where the issue could not be duplicated. The manufacturer was not notified of the issue. The approximate mileage was 2,200.
Electrical System
Filed May 19, 2026TX
Battery died at under 3,300 miles. After roadside came and jumped the batter, it died again after two days. Jumped again for the second time, when driving the car around it would randomly shut off even when the car is moving at higher speeds on freeway. The shut off would be for just one second and comes back on - everything starts resetting. And goes to user authoriztions notifications. Car shut off three times while driving around.
Unknown or Other
Filed Apr 14, 2026CA
The car now auto locks on the vehicle upon exit, even with key fobs in the car. The first few months I had the car this did not happen. I left me keys and phone in the car. I turned vehicle off, exited the vehicle and walked around to get my daughter out of her car seat. After about 5-8 seconds of walking around. The car automatically locked. The key fob was placed in the center console. My 1 year old daughter was left trapped in the vehicle, placing her life in danger. I had to call emergency services and have them open it for me. This is a huge saftey concern. I never changed any setting to allow for this. The car should not auto lock, and definitely should not lock with keys in the vehicle a few seconds after exiting.
Electrical System
Filed Apr 1, 2026AZ
2026 Kia Carnival MPV Hybrid SX Prestige(Exterior: Astra Blue Interior: Tuscan Umber / Off-Black) purchased December 2025. Two separate safety-related defects have gone unresolved for 31+ cumulative days across two dealer repair visits. DEFECT 1 — INSTRUMENT CLUSTER: Instrument cluster screen goes blank while driving, eliminating speedometer, TPMS, and all warning indicators. First observed February 2026. Dealer visit February 13–17 (4 days): technician said could not replicate. Defect recurred. Kia has since issued a federal safety recall confirming this exact defect — citing FMVSS noncompliance and stating the blank screen increases crash risk due to a software error causing overheat protection mode. Vehicle was at dealer for an active safety recall defect that went undiagnosed during a repair visit. DEFECT 2 — SEAT MODULE: Second-row seat module failed. Vehicle returned to dealer March 5 (still there, 27+ days). Wiring harness replacement attempted approximately March 21 — failed, defect persisted. Kia Engineering formally escalated approximately March 24. Seat module ordered but not yet installed. No resolution or completion date provided. Vehicle has been out of service 31+ cumulative days. Safety recall defect went undetected during prior dealer repair visit. Both defects remain unresolved on a vehicle purchased just 97 days ago.
Unknown or Other
Filed Mar 31, 2026OH
Sliding Door Sensor Failed My daughter was getting in the van, when her brother hit the door button, if my husband wouldn’t have glanced over at that exact moment and pulled her back, this would’ve been another story. THE SENSOR IS NOT SENSITIVE ENOUGH! We as mothers are demanding sensors sensitive enough to detect smaller, fragile children!
Unknown or Other
Filed Mar 24, 2026UT
Air conditioning has never worked. It was purchased in the winter. As weather warmed, we noticed the air conditioning was never cold. Dropped it off at the dealership. Their first comment before looking at the vehicle was that a rock probably hit it and broke the air conditioning. After inspection they said it was a rock so it isn’t a warranty item. Seems suspicious. Possibly warranty fraud to try to get money from a consumer for a covered defect. If that’s the first thing they suggested was wrong, how often is this happening and is it fraud or a design defect.
Power Train
Filed Mar 23, 2026MN
When accelerating, the car feels stuck to gear up. After 2 seconds of loud revving, it would switch and have a prominent jerk motion that it finally switched gears. There have been times the car wouldn't go past 30 mph, stuck at the gear making a loud noise. This is dangerous! There's absolutely no way I can get on the freeway never getting past 30ish mph. I checked recalls for this vehicle and there isn't any. No warning lights in the dash.
Electrical System
Filed Feb 25, 2026NJ
This new 2026 Vehicle faced multiple issues within a few weeks of purchase as stated below. 1. The instrument display panel or the main display screen of the car stopped working. The screen was completely blank and would not turn on. (confirmed and reproduced by Kia dealer, service order attached) 2. An electric short caused the radio to fail (confirmed and reproduced by Kia dealer, service order attached) 3. The car battery died, rendering the car completely unresponsive. The car had to be towed to the Kia Dealer. (confirmed and reproduced by Kia dealer, service order attached) All of the above 3 issues happened one after the other. The first issue essentially disabled safety features of the vehicle as the display panel that displays rear view camera, camera monitoring system (CMS), etc was not able to display any information. An eventual electric short and a dead battery rendered the vehicle inoperable. The official Kia dealer attempted to diagnose and repair the vehicle. The vehicle was at the dealer service for 15 days. The dealer initially suggested that a part needs to be replaced and is in backorder till May 2026. However subsequently the dealer then claimed that the vehicle is now operating normally and should be taken by the customer. No root cause of the electric short and battery and screen failure was disclosed. Also contrary to what is stated in the service order, the service manager at the dealer verbally suggested that they did not replace the malfunctioning co
Unknown or Other
Filed Jan 1, 2026NY
My car has just under 3,000 miles. While driving home from a friend's house this morning my car would not go above 31 mph. I could put my pedal all the way down and nothing beyond 31 mph. I am reading a lot of people with this same exact issue with their hybrid Kia Carnival. Most note it happens in cold weather. So it is worth noting that it is 21 degrees here today. Regardless this is a serious concern especially as some report is happening on highways
I am submitting a safety complaint regarding unexpected and inappropriate automatic braking behavior at low speeds involving the parking sensors, rear cross-traffic alert, and/or automatic emergency braking system. While performing normal, low-speed maneuvers such as backing out of street parking spaces or parking in tight urban environments, the vehicle abruptly applies the brakes even when no imminent collision exists and when obstacles or traffic are clearly visible to the driver. In one frequent scenario, while exiting a parallel out of a parking spot into traffic, the vehicle suddenly stops itself while partially in the roadway due to a car approaching in the rear. This occurs despite sufficient clearance and approaching vehicles slowing to yield or even happens AFTER the approaching vehicle has passed already! This creates a dangerous situation where my vehicle is immobilized in active traffic, increasing the risk of rear-end or side collisions. The driver behind me sees me stopped in middle thinks that I'm waiting for him, when really my intention was to come out of the spot and then finally it releases the emergency brake and then my vehicle juts out into the roadway. Also, during parking maneuvers, the vehicle applies emergency braking despite having enough space, SLOW speed, & the driver having full visual awareness via the backup camera. This removes the driver’s ability to make precise low-speed adjustments. The override behavior is also unsafe. Regaining control
Vehicle Speed Control
Filed Dec 20, 2025NY
The car will not accelerate past 31 mph no matter the gas petal position, during cold mornings. Downhill or uphill, in any “drive mode” it will not go past 31 with the petal all the way down. Acceleration onto a highway is impossible. Stopping and restarting the entire vehicle seems to reset this and allow for speed over 31mph. This has happened 5-6 separate times when the temperature is below 35F.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 10, 2026. Source: NHTSA Office of Defects Investigation.