2022 Keystone Sunset Trail

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000

What owners reported

Newest filings
Unknown or Other
Filed Jan 1, 2024WA

This travel trailer has a significant vibration that has cause numerous items inside and outside the travel trailer to come loose. Most significantly the spare tire attached to a rack on the rear bumper of the RV was found to be loose and on the verge of separating from the RV on 6 occasions. In addition, a vent cap located on the roof of the RV did come off, and a 2nd vent camp was ready to come off. Also, a ladder used to access the RV roof had also come loose, and mounting pieces would deflect downwards about 30 degrees if any weight was put on the ladder. The ladder was unsafe to use, and likely would have eventually separated from the RV given enough time. Had the spare tire or ladder come off completely, it could have caused an accident for vehicles behind the RV. The dealer just keeps straightening a metal bar that deforms into a 'V' shape each time the spar tire comes loose, and tightening the bolts that hold on the spare tire. They have done this six times now. They say that there is nothing else they can do. They are limited to using only parts that the RV came with. The spare tire has come loose 6 times between May 19, 2023 and Sep 14, 2023 I had planned to attach the following 4 files, but for some reason I am unable to upload the files. I click on ‘Upload Files’, and nothing happens. Please provide a format for uploading the files below. Attachment A: Attachment A - RV Safety Issues Attachment B - Spare Tire Flange deformed Attachment C - Service Orders for May 2

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20231000Routine
2022 — this page1000Routine

Compare every Sunset Trail year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.