2015 Keystone Retreat

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure1
000

1 safety recall

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners reported

Newest filings
Structure
Filed Mar 12, 2018FL

2015 KEYSTONE RETREAT CAMPER. CONSUMER WRITES IN REGARDS TO POOR CUSTOMER SERVICE, SEVERAL INTERIOR DAMAGES AND CAMPER SLIDE OUT MALFUNCTION. *SMD THE CONSUMER STATED ONE OF THE END TABLES IN THE CAMPER WAS DAMAGED, WATER CAME OUT OF THE HANDLE ON THE KITCHEN SINK, THE REGULATOR WAS INOPERABLE, MOLDING OVER THE DOOR WAS SPLIT, AND THE LIVING ROOM SLIDE OUT APPEARED TO HAVE TIPPED BACKWARDS. THE VEHICLE HAD BUMPER TO BUMPER WARRANTY, BUT THE MANUFACTURER REFUSED TO HAVE THE VEHICLE REPAIRED. *JS

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20240100Routine
20220100Routine
20190100Routine
20180100Routine
20170100Routine
20160200Routine
2015 — this page1100Routine
20140100Routine
20130100Routine
20121100Routine
20110200Routine
20101110Routine

Compare every Retreat year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.