2010 Keystone Retreat

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System1
010

1 safety recall

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners reported

Newest filings
Electrical SystemFire
Filed Oct 15, 2010540 milesMN

TL* THE CONTACT OWNS A 2010 KEYSTONE RETREAT RV. THE CONTACT WAS ASLEEP IN THE VEHICLE WHEN HE WAS ALERTED THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS COMING FROM A WIRING SYSTEM LOCATED UNDER THE VEHICLE. THE FIRE WAS EXTINGUISHED AND THE FIRE DEPARTMENT ARRIVED TO ASSIST. THE VEHICLE WAS TOWED TO THE MANUFACTURER WHERE THE CONTACT WAS INFORMED THAT SOME OF THE WIRES HAD SHORTED OUT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 540.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20240100Routine
20220100Routine
20190100Routine
20180100Routine
20170100Routine
20160200Routine
20151100Routine
20140100Routine
20130100Routine
20121100Routine
20110200Routine
2010 — this page1110Routine

Compare every Retreat year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.