2018 Keystone Carbon

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000

3 safety recalls

Part 573 reports
Fuel System, Gasoline18V226000
Filed Apr 10, 2018423 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2018 Keystone Carbon and Raptor recreational fifth-wheel trailers. These vehicles were manufactured without a protective barrier in the fuel station to prevent fuel absorption in the main floor.

Risk. Fuel absorption into the main floor can increase the risk of a fire in the presence of an ignition source.

Remedy. Keystone will notify owners, and dealers will inspect the trailers and install a protective barrier is present, if necessary, free of charge. The recall began on April 24, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-317.

Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Suspension17V643000
Filed Oct 12, 201783 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2018 Carbon, Fuzion, and Raptor triple axle toy haulers. These vehicles may have an incorrectly welded suspension equalizer that can result in the suspension's failure while traveling.

Risk. If the suspension fails, the trailer's handling would be affected, increasing the risk of a crash.

Remedy. Keystone has notified owners, and dealers will replace the equalizer with a different one, free of charge. The recall began on October 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-305.

What owners reported

Newest filings
Wheels
Filed Jul 11, 2018500 milesCA

THIS INVOLVES NEW CHINESE JUNK TIRES BEING PUT ON TOY HAULERS. KEYSTONE ONE OF THE LARGEST MANUFACTURER OF RV'S PUTS THE CHEAPEST TIRES ON EVEN AFTER BEING TOLD BY MANY OWNERS THAT TIRES ARE EXPLODING GOING DOWN THE HIGHWAY. NOT JUST RUNLETS WHERE IT FALLS APART BUT FULLY INFLATED WHERE IT GOES OFF LIKE A BOMB MY NEW UNIT HAS ST235 80 16 12PLY TRAILER KING TIRES. THESE ARE THE PRIMARY OFFENDERS I HAVE LESS THAT 500 MILES SINCE DELIVERY AND AT LEAST 1 TIRE IS SHOWING SIGNS OF A SIDE WALL FAILURE I TALKED TO MY DEALER THEY FILED A CLAIM WITH KEYSTONE AND KEY STONE DENIED THE CLAIM SAYING THAT I HAVE TO CONTACT THE DISTRIBUTOR TIERCE WHICH IS I BELIEVE THE SAME COMPANY FROM A FEW YEARS AGO THAT HAD THE SAME PROBLEM WITH CHEAP CHINESE TIRES THAT CAUSED DEATHS. THIS NEED TO BE LOOKED INTO.MY INFORMATION COMES FROM ONE OF MANY RV WEB SITES WHERE ALMOST DAILY PEOPLE TALK ABOUT THEIR CHEAP TIRES EXPLODING CAUSING THOUSANDS OF DOLLARS IN DAMAGE. THE TIRE COMPANY COMES UP WITH THE SAME EXCUSE YOU RAN IT FLAT. THERE IS A BIG DIFFERENCE WHEN A RUN FLAT COMES APART AND TEARS OFF A FENDER FLARE AND A TIRE THE EXPLODES AT FULL PRESSURE AND BLOWS THE ENTIRE SKIRTING OFF THE TRAILER. IM SURE I DON'T HAVE TO TELL YOU GUYS HOW TO IDENTIFY ONE FROM THE OTHER. PLEASE HELP. ## VIN PASSED ## 2018 KEYSTONE CARBON 387 ##

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20230100Routine
20220300Routine
20211100Routine
20201100Routine
20190100Routine
2018 — this page1300Routine
20170200Routine
20165200Routine
20150300Routine
20141100Routine

Compare every Carbon year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 10, 2018. Source: NHTSA Office of Defects Investigation.