2012 Keystone Alpine

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000
Structure › Body1
000

1 safety recall

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners reported

Newest filings
Structure › Body
Filed Feb 6, 2024OH

This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was not until after the fact and after it was repaired that if it were known that it was a frame issue the unit would not have been covered. Therefore we would have had to pay out of pocket. Keystone and also Lippert refused any warranty. I am the second owner and it was 3 yrs old when purchased. Electrical issues. Unit almost caught fire, had smoke coming from upper vents and it took out the Microwave and Dryer. Wiring is not installed with the best of safety. Plug at rear of unit shorted out while hooked to NEW shore power. The whole drivers side of unit lost power. Replaced plug at rear of unit, manufacture refused to check out. Since then we have had power issues with RV. Had to replace Microwave and still have yet to replace dryer. Plugs in walls are very cheap, wires of crimpt and not wrapped and tightened down like residental wall plugs.

Unknown or Other
Filed Jun 2, 2022CT

The frame is cracked above the spring hangers.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2022
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20241000Routine
20230100Routine
202210400Routine
20216100Routine
20205100Routine
20191100Routine
20183100Routine
20171200Routine
20164300Routine
20153300Routine
20141300Routine
20137200Routine
2012 — this page2100Routine
20112400Routine
20101300Routine

Compare every Alpine year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.