2024 Jeep Wrangler complaints

The incident happened between October 10 and 13, 2025. Updating the Jeep Uconnect and software. It was a long weekend for me, so I decided to take my family, my wife, and two kids to the sand dunes at Pismo Beach. Luckily, I tried to avoid updating on Friday night because of a Facebook post from other Jeep Wrangler owners from 2024. A long weekend of supposed fun and activities turned into a nightmare Sunday afternoon when it updated over the air through Uconnect. Every 7 to 10 minutes of driving, the Jeep began to stall. It's okay now that it's October 13, 2025, Monday, but a long weekend of fun turned into a scary and nerve-racking situation, so I had to use another car to move on and do errands.

The Jeep turns off at random times that I have to coast to a stop, put it in park, and then try and restart it again. That’s dangerous going down a highway and the Jeep to completely lose power and shut off or going through an intersection and having the Jeep shut off.

The jeep would shut off while driving. Lights in dash flash and beep and a message is displayed to put car in park to start while the vehicle is off but coasting.

Did a OTA UConnect update that showed up Sat am 10/11/25 - CEL came on along with a wrench icon - Jeep experienced a total loss of power. Instrument display showed car was off and i coasted to a stop. was able to drop at dealer Saturday. tech at dealership indicated i was the 3rd one that morning and said another local dealer had 5 issues that morning. A check of the internet intimates there are anecdotally hundreds of affected Jeeps.

After the update it did, it will only drive like 20 feet. We lost acceleration and power in the middle of a busy road numerous times. Had to restart the vehicle every time. Severe safety issue, we had to coast into an intersection through a red light because we couldn’t stop because the engine kept stalling.

Vehicle purchased on 4/29/24. First trip to dealer on 5/13/24 at 267 miles. Hybrid Mode Not Available. Oil Refresh issues. 6/9/25 Vehicle Towed to Dealer. Check Engine Light On. Hybrid Mode not available. Replacement of Coolant Electric Heater at 2,834 miles. 6/10/25 back to dealer due to vehicle overheating while driving. Vehicle towed. October 10, 2025, vehicle towed to dealer at approximately 3,950 miles as vehicle stopped on roadway without warning. This happened repeatedly in effort to get vehicle home. Investigation confirms that this is likely due to a software update. Investigation confirms that this is specific to the 2024-2025 Jeep Wrangler 4xe. This is extremely dangerous and we are fortunate there was no collision from another vehicle. Vehicle is set to be inspected Tuesday morning, 10/14/25.

Car engine light appeared after a recent uconnect update. Shortly thereafter the car randomly shut down while driving. It results in a flashing light stating to put the car in park and press on the brake to restart. It restarts no problem but randomly shuts down again with the same messaging. It shut down 4 times in less than 3 miles and is a major safety issue. You have no acceleration but can brake. It is extremely dangerous when it occurs as i was pulling into traffic when this occurred. My model is a 2024 and has no open safety recalls as I was informed that the previous unconnect update issue was not a factor for my vehicle.

While driving the car just shit off.. put it in park put my hazzards on and started the car back up. Put it to the test again while backing out of the driveway and it shut off while I’m reverse. The stereo has been glitching for about a couple of month where it constantly has to reboot while driving. It has now caused the issues for the whole car to just die while in motion.. this is I huge safety issue especially with younger kids. If I was on the highway when this would have happened who knows how much more fatal this could have been. I do a ton of highway driving and that’s all we have used the car for and for drive around our small town. I fear that even taking it to the dealership to get it fixed I am not sure i am comfortable in its after features it has..

While driving on the freeway, the vehicle shut off, many lights came on including the D blinking. It instructed me to place in P to turn on.

The jeep lost power after only driving abojt a mile down the road. all the lights came on the dash and I had to pull over until it came to a slow stop, the brakes didn’t seem like they working. Once in park I got a dash light that said Service Charging System. I was not able to move it out of park to even neutral. After about 15 minutes I was able to get it to start and drove it home about 1 mile- it did the same thing. When it restarted the check engine light is on.

While driving, all of the lights started flashing and was told to shift into park right away and the car stopped and turned off

Vehicle shut down in the middle of driving. Went into limp mode. Then would only run in gas mode at half power.

Engine died while driving

My car stalled 16 times on [XXX] due to unknown issues. The first time happened on [XXX] . Then multiple times driving from the first location to my residence in East Quogue and then to the dealer. The car would be in drive and suddenly stall, saying there was an issue with the hybrid motor. It also had multiple engine errors pop up. The car is only 15 months old. The idea that it would stall on a highway is very dangerous. I had to pull over, put the car in park, and sometimes it would power on. Otherwise it would take two to three attempts to start the car to continue driving. It was an extremely hazardous situation. It looks to be a software update error on behalf of Stellantis. This is really scary and unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX] Jeep sent out a software update to my car. I did not agree to the update but it obviously updated my vehicle. The next day I went to drive the vehicle and after 1/4 mile the car started flashing the check engine light, it said to put in park and the vehicle died including no braking or steering. It happened three more times before I could get it to a safe place to park. Since it was a Saturday and I was in western North Carolina, there were no Jeep technicians available to help me. I hit SOS on my Jeep and connected to Stellantis. They were having to send a tow truck. I finally read a blog where someone figured out how to rest the uconnect system. ( the one Jeep recommended did not work). It worked and the check engine light came off. However, this was extremely dangerous and irresponsible of Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As I was driving I lost all power to the vehicle as well as the steering wheel locked. I was able to pull to the side of the road but the back end of my car was hanging out into traffic. The car flashed a message reading to shift into Park which once I did I was able to turn the car off and back on again but the check engine light as well as a symbol of a tool remained up. Upon further investigation I now understood this was all due to an update on the UConnect screen system that was pushed out a day prior and many others had the same effect of their Jeeps completely turning off mid driving. This was extremely dangerous and terrifying as I had zero control over the car. Keeping lucky I am still alive! I do not feel comfortable continuing to drive this vehicle. Furthermore, the dealership nor the 1800 number for Jeep are willing or able to get my a loaner car nor assist with reimbursements for a rental car. They have no answer as to a repair for this faulty update. I am very disappointed in this entire scenario

While driving vehicle, the engine light came on, the steering locked up and the car stalled.

Complete loss of power and power steering. Repeated every 1.5 minutes after restart.

A software update was pushed to the vehicle and prompted me to update it when I turned the vehicle off. The next time I drove the vehicle, after about one mile, many warnings lights went off, and the vehicle turned off and was not driveable. The vehicle would not restart. Jeep acknowledged that the software update made the vehicle inoperable.

While driving on the highway, the car just stops. It says to put it in park and turn on the car engine light comes up. A wrench comes on had to be towed to the dealership. Chrysler is very aware of the issue gave us no warning not to drive the cars I couldn’t have been killed. I was driving on the highway on my car just shut down.

Complete vehicle shutdown while driving on public road. No warning signs or symptoms. It occurred twice during switching drive modes. "Service Charging System" error displayed. Multiple restart attempts required. Event #1: Shutdown at Stop Sign 1.Vehicle decelerating normally under ICE power 2.As vehicle slowed, hybrid system attempted automatic transition to electric-only mode 3.Complete electrical system shutdown during this transition, engine control lamp on 4.Multiple restart attempts required (2 attempts) 5.System eventually recovered and restarted, upon restart, normal 14V voltage restored Event #2: Shutdown During ICE to Coasting Transition 1.Vehicle operating normally under ICE power, then lifted throttle to coast (less load) 2.Hybrid control attempted ICE shutdown and electric mode engagement 3.Complete electrical system shutdown during transition, engine control lamp illuminated 4.Total loss of power CRITICAL MOMENT: Managed unpowered vehicle in active traffic, successfully coasted to roadside 5.Battery voltage: 12.1V in instrument cluster, including “Service Charging System” Error 6.Multiple restart attempts required, system eventually recovered, operation resumed Consistent Symptoms: •Complete electrical system shutdown (all modules lost power simultaneously) •Both failures during ICE-to-electric mode transitions when load reduced •"Service Charging System" error message, emergency mode activation •12.1V battery voltage during shutdown, 5 restart attempts required

Update was prompted on uconnect system. Vehicle randomly shuts off when driving, specifically in hybrid or electric mode. Restarts and shuts down again.

Updated the center screen and minutes later, my Wrangler popped and the frontal collision, CEL, Stability Trak lights came on And the truck came to a halt in traffic on a busy street. I shockingly was not hit, and got the truck to the side of the road. And I was able to army crawl the truck to the dealership. The vehicle was grinding gears and the 4xe system was completely inoperable. This was extremely dangerous.

While driving my 2024 4XE, the engine would automatically turn off and the message would display that I needed to pull over put it in park and restart the car. Engine light then popped on after that so I took it to the local auto shop. nothing was coming up on their computer. Decided it was probably just a bit of a fluke. Decided to leave there and head to the grocery store while driving on a main road with multiple cars around my vehicle did it again thank God I was able to manage safely to get the car into a parking lot. Called up our dealership was able to safely get the vehicle to the dealership same day. Engine shut off at least four times and that small 1 hour window of driving.

Jeep over the air update caused my car to shut off completely in the middle of an intersection. I had to come to a complete and violent stop and restart the car. This happened three more times trying to get home - with kids in the car - though thankfully subsequent times were kess precarious because I took side streets and was careful.

After performing hey system update on October 10, 2025. I was driving on a major highway and my car shut down. The press start option was displayed on the dashboard and check engine light turned on. I was unable to accelerate leaving me at risk for accident. After bringing in my car to the dealership I have since learned that this was due to an update that was pushed without proper quality control. This put myself and my children in danger of immediate severe harm.

Immediately after installing a system update, car shut off/stalled while driving. Attempts to restart and continue driving only resulted in minimal forward progress. Very scary and very dangerous situation to have car just stop functioning while driving.

A software update was installed overnight on 10/10/25 by the manufacturer. During this time the vehicle remained garaged. On 10/11/25 I attempted to drive the vehicle. It started fine but when I put it into “drive” and began pulling out of our garage, it only went about 15 feet before it came to an abrupt stop on its own and shut off. I restarted it and now the check engine light is on. Looking for answers, I went to the 4xe forum where I see a ton of messages from other Jeep customers having the same issue with this model year after this software update. I called the Jeep dealership where I purchased it last spring and was told they’ve had a bunch of calls today and I should not drive it and should have it towed to them on Monday so they can investigate the issue.

After updating software shortly after finished as I was driving home on the turnpike going 70mph my vehicle lost power and I couldn’t accelerate and had to rush to get my vehicle of the road as cars and trucks were flying up to my stalling vehicle at night in a dark area! I felt my life was in danger not knowing what was about to happen next.

On 10/11/25 approximately 9pm my vehicle completed an OTA update initiated by the manufacturer. Upon completion of the update, I went for a drive. At approximately 30 mph, the vehicle suddenly shut off, shifted into neutral, and ceased to operate leaving me stranded in the middle of the road. The vehicle would not start, shift into neutral, or operate in any manner. Several warning instrument lights came on. After about 30 minutes, the vehicle started and continued to loose power several times before I could get it back home. We were lucky that we were not rear ended. There are hundreds of complaints on social media referring to the same situation for other Jeep 4xe vehicles after completing the OTA update. Stellantis has not issued any official statement regarding this. This is a situation that could result in serious injury or death to many as the vehicle suddenly loses all functionality with no warning. Check engine light is now on the dash.

I was driving on the freeway when the vehicle randomly shut off and jolted me and my passengers. After turning the car off then back on the vehicle would drive fonafew miles and then repeat jolt and shut off. This seems to be linked to a software update that I did last night.

Car lost power as I was driving with an errors and just stopped working. As I was trying to get home this happened twice. I had to pull over and follow the prompts on screen. Seems like there was a bad update that has cause all 2024 Wrangler 4xe’s to do this. This is a huge problem really dangerous and inconvenient. This jeep is my only vehicle. I need a vehicle to drive. I called the dealership and they have no idea how to help me or fix this issue.

Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety issue that can cause crashes from behind.

The vehicle lost significant power while driving. I was only able to go 30mph, then a message told me to restart the vehicle with the brake pressed and start button. Then after it restarted I drove and it would only go 11 mph. Research online has indicated numerous jeep wrangler owners having this issue after applying an over the air update. The vehicle slowed down rapidly, this was very dangerous and put my family at risk. Since there was no brake lights indicated a slow down, vehicles behind me had to abruptly slow down. This could have cause an accident. The check engine light came on and has stayed on. This happened on 11 October 25, which is a Saturday, the dealerships closed by the time I was able to get address this issue due to family commitments. The dealerships are also not open on Sunday.

Once or twice per day vehicle brakes will lock up while accelerating from a stop. This usually occurs between 15 and 20 mph. It is a random occurrence. Also, after UConnect update, vehicle will lose power after driving for approximately 1 mile, requiring that the car be turned off and restarted. the car is drivable again for only another mile, then repeats the issue. Check engine light turns on.

My 2024 Jeep Rubicon 4xe has experienced three separate incidents of complete power loss following the October 10, 2025 Uconnect software update (version FCA-MY24.U33.43-PROD). In two cases, the failure occurred while crossing active intersections, where the vehicle abruptly lost acceleration, flashed gear indicators, and displayed a “Shift to Park and Press Brake + Start Button” message. The vehicle became unresponsive and required a lengthy restart. These incidents posed serious safety risks to myself, my young driver, and surrounding drivers. I’ve attempted resets and reviewed Jeeps online community, Jeep connect app, but no fix is available. Multiple owners are reporting identical failures online, suggesting a widespread and massive software fault. I urge NHTSA to investigate this issue and compel Jeep to issue a rollback or patch to restore safe operation immediately. I am also requesting NHTSA to legally require these vehicles to be disabled immediately until a robust fix is available to avert life threatening consequences. I cannot believe Jeep has not done this on their own!!!

While driving, Jeep stalled out/became unresponsive, D started flashing on gear shift panel and dashboard, check engine light came on and dashboard message said: "shift to P to start" "Press brake & Push button to start" While jeep was already ON and was driving. Very dangerous!! This happened 4x in 1 mile radius. Had to put in P, shut off and restart but kept happening. Luckily was able to maneuver/glide jeep to parking lot but this sudden loss of power is extremely dangerous. I could’ve been rear-ended or worse each time it happened. Per Jeep forums this occurred after a Uconnect update. Several Jeep Owners are having the same issue with no word from Jeep. This update was done on a Friday evening (10/10/25) of holiday weekend. No one is available in service department until Tuesday (10/14/25). According to JeepCares Forum… it was a telematics box module update.

While driving the vehicle “shuts down “ and you can only coast and try to find somewhere to pull over. I had to avoid highways so that I had a place to pull over. Extremely dangerous

Following a software update on 10/10/25, our vehicle can no longer be driven safely. Repeatedly loses power, power steering, etc. This issue is impacting thousands of Jeep owners nationwide. Please investigate and help resolve before people lose lives.

Software update on 10/10/25. In afternoon. Accepted update over our home wifi. [XXX] left house at [XXX] to go to Gunnison to visit our kids. After I pulled out of the driveway the car shut off. I started it again and drove a block car shut off again. Switched to e-save and drove the car down to mailbox. As I pulled into mailbox center the car shut off again. I restarted noted the check engine light and drove home. Called Perkins motors in colorado springs. Got an appointment to bring the car in at 1pm. Drove straight to the dealers service. They asked if I did a software update, which I confirmed. They said other 4xe owners had experienced the same issue. The checked in the car and we ran into someone else with the exact same issue in the waiting room. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car did an automatic UConnect update. I went to dinner, got back in my car an hour later and about 2minutes later while driving, my engine shut off and and the Press Break and Push Start came on. I had no power at all while making a turn through an intersection. I pulled over as much as I could, powered off the vehicle completely. Waited a minute and it started back up, but now the engine light was on. Was able to make it home (7miles) but was vey concerned about it shutting off again, at night while driving home. Dealer can’t get my vehicle in for a week!

Driving car stopped said to put in Park, engine light comes on. Restart start driving put into park again .. whilst on freeway! Just stopped

I was stopped at a light the Jeep turned off, dash said put vehicle in Park, restart, then Drive. After I turned off the Jeep and restarted, the check engine light came on. No issues that day, but engine light was on. Day two-engine light still on after full charge. Opened gas cap and tightened. No change. I was driving on the freeway at 65mph, slowed down to take an exit ramp, the Jeep warning light came on, the Jeep shutoff, and the dash lights went off. Warning said but Jeep in Park, restart then Drive. This was very scary at that rate of speed. I continued driving slowly, got off the freeway and it happened again while driving 30mph on a two lane road. Same warning as before. It turned off, I coasted to the side, placed it in park, turned off and turned back on. I slowly made it home the last mile without incident. I called the dealer and made an appointment. I will not be driving this Jeep until it’s fixed. Too dangerous.

Updated a new update OTA the vehicle on Friday Oct 09 Was driving the next day Saturday theb11th and the car stalled and the D on the shift was blinking and could not move the vehicle. I had to put in park and restart to continue I was stopped in the middle of the road and could have been hit from behind as someone was behind me. The check engine light also came one

I was driving on the highway with my son and the jeep completely lost power at 65mph. The gas would not work and the dash was telling me to put the car in park and press the start button. I had to move to the right lane and coast to the side of the highway and restart the Jeep. This continued to happen 2 more times. This is very unsafe and I will not drive this car.

On 10/10/2025 My Jeep Wrangler prompted me to update the Uconnect box. After the update completed, my vehicle lost power at highway speed and started to shift to park. I had to make dangerous maneuvers, pull into the median, and attempt to restart the vehicle.

The newest update caused the car to turn off while driving the vehicle. Check engine light is still turned on and I can’t drive the vehicle in any of the 3 modes it has.

Jeep pushed out an over-the-air update to UConnect on 10/10/25, which I installed. After installing the update, my car completely shut off in the middle of an intersection. I could have been killed. I restarted the cr, and it continued to do this every few minutes all the way home. I tried to call Jeep and they said they could not help me because the update came from Stellantis. It was well documented and numerous other folks seem to be impacted [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car updated and now keeps stalling and the error said to service the electronic stability control.

I did the telematics update from 10/10/25 on 10/11/2025 and I lost power and complete control while driving car just shut off told me to put it in park but I couldn’t shift to park check engine came on. I was able to restart the car and it happened two more times before I was able to get to safety and call for a tow. It seems to be a wide spread issue. That could have caused serious accidents.