2024 Jeep Wrangler complaints

UConnect update was pushed and car shut off while driving saying to put in park and turn back on. Vehicles engine literally shut off twice while driving all due to a system update.

In the middle of driving, with the new update alert of Uconnect Box (I wasn't updating the Uconnect), the car suddenly stops in the middle of the road and told me to shift to P (Parking) to Start while I am on D (Driving Mode), then, lost power and stopped. After turned it all the way off and back on, the CEL came on. The car would drive, proceeded on and within a few minutes, it did it again. Loss of power and it is telling me to shift to P and press Power to Start.

While driving in e save mode car made me put vehicle in park mid drive & shuts off

After an OTA firmware update, I started driving as normal for a couple of blocks, I stopped to pick up my wife who was walking. She got into the car, loses the door as I began to accelerate the car suddenly stopped, the engine quit immediately. I put the transmission back in Park I was able to restart and proceed to my destination a short distance away. The Check Engine Light was illuminated. After an hour stop I started the vehicle to return home it drove normal and the CEL cleared itself. My concern is that this could happen again and could be catastrophic at highway speeds.

Received a Uconnect update on 10/10/2025 OTA. Vehicle is no longer opperating correctly and e-save mode will no longer turn on. Vehicle is randomly shutting off while driving and check engine light is now present. Dropping at a jeep location to investigate as vehicle is not save to opperate when driving due to issue of randomly dying while in motion.

Friday, 10/10/25- And over the air update loaded via the radio. Online chatter had rumors of full loss of propulsion after the update, recommendation was to cancel the update to prevent failure. I cancelled the update multiple times. On Sunday afternoon, [XXX]- Uconnect software update ran anyway. Within 30 seconds of completion, the vehicle loss power on the highway, FULL motor/engine shut down on a busy highway. Warning lights and sounds galore, including "shift to park, service transmission." Pulled over, did a full key cycle/restart, vehicle had numerous dashboard warning lights on. Limped vehicle toward home. Would run for 30 seconds, then shut down again. Had to repeat this cycle 5 times to get home 1 mile. Absolutely no guidance from jeep, except for a few posts on social media pages. There was another software update that when through, and the vehicle seems to be working better now, but we do not trust it. Losing motive power on the highway with my wife and [XXX] child is a MAJOR safety issue, which could lead to injury or death. Demanding full investigation to the issue, and a discontinuation of forced OTA updates. Recall. Now! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After a UConnect software update was performed the vehicle shutdown. Upon starting the vehicle the check engine light came on with several other dashboard lights and after driving the car for a few seconds the engine would shut down and would say to park and turn off vehicle. After a couple restarts and experiencing the same shutdown two more times I was able to drive in e-save but felt the vehicle was in limp mode and the engine light still remained illuminated. Called the Jeep dealership and explained the problem and the first thing they asked was did you just do a software update. I said yes and he said that’s the problem that they just had 35 Jeep Wrangler 4xe’s towed to their dealership yesterday. He said that Jeep does not have a fix for the issue as of yet. It throws a fault code P1E1D. So seems that the recent Uconnect software update is rendering all Jeep Wrangler 4xe’s useless.

While driving down the strip, the system lost all power. It made it very difficult to brake or steer the car. Had to pull over on a busy road and get a tow. Jeep sent a software update that broke the powertrain, and now the car is unusable at the dealership with no fix.

On October 13, 2025, I experienced three separate incidents involving my Jeep Wrangler 4xe while driving in Hybrid Mode at approximately 35 mph. First incident: Around 5:10 PM, the vehicle suddenly lost speed, stalled erratically, and displayed the message “Shift to D to Drive” on the screen while the “D” on the gear selector was flashing. The check engine light also came on. I was able to safely pull over and restart the vehicle. Second incident: Around 5:13 PM, less than a mile later, the same issue occurred again while the check engine light remained on. I again pulled over and restarted the vehicle. Third incident: Around 5:20 PM, the same problem repeated for a third time. After the third occurrence, I called the dealership where I purchased the vehicle to report the issue. The service department representative immediately recognized the problem and informed me that 13–14 vehicles had already come in that same day with the same issue. Because I was only about 3 miles away, I drove carefully at low speed with my hazard lights on and dropped off the vehicle at the dealership. At the service center, the staff member stated that it might be an electrical issue possibly related to a recent Uconnect+ software update. However, I had not received any prior information, warnings, or recall alerts regarding this issue — neither through the Jeep app nor by email. I am especially concerned that the dealership was aware of multiple vehicles with the same issue yet provided no notific

Vehicle loss of total Power while driving, and printed to stop right away. Incident recurring after starting the car once more as per the j instructions

Car stopped dead as I merged into a major highway and said hybrid battery issue and requested to be moved into park. I turned off the car and on and put it in esave mode to move it - very dangerous

On 10/10/25, I lost drive power after the OTA Uconnect update. On my drive, I abruptly had absolutely no acceleration, the gear indicator on the dash started flashing, the power mode indicator disappeared, an alert said shift into park and press the brake + start button, and the check engine light and red wrench lights came on. I was still able to steer and brake with power steering and brakes for maybe 30 seconds before those went out too. This happened in the middle on an intersection which was terrifying. After putting it into park and pressing the brake and start button it started back up and I could drive it normally for a little bit, but it happened two more times on my 1.5 mi drive home. I called AAA to tow it to the dealership (Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury, 2 Latti Farm Road). The dealership informed me that Jeep instructed them not to work on my vehicle. The dealership had me contact Jeep customer service myself on 10/13/25. I have called Jeep Customer Service three times with no update or communication from the case manager and I am without a vehicle as of the time of this submission. Both the dealership, Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury and Jeep Customer Service have not been cooperative or willing to assist me in this safety concern. I have lost a day and a half of work and still have no information or status update.

On Friday 10/10 a message appeared on the dash asking to do an update. I hit yes. I was parked and had to go into a store. I came out and proceeded to drive onto a busy 4 lane road. I got onto the road and increased speed when the car stalled and the wheel locked forcing me to have to put the hazards on and came to a stop in the middle of an intersection. I was almost hit from multiple sides. I managed to restart the car and pull into a parking lot. It then had to be towed to the dealership. I have learned that there was a glitch with this update causing similar issues with many other jeeps. This is very dangerous

Software update caused power issue full speed driving

The vehicle turns off due to a software patch and not drivable. it turns off at highway speeds

Saturday morning, approx 10:00 am vehicle screen showed it was updated U-Conn (not sure exactly) when update finished vehicle lost power while driving (*Note 4xe Hybrid electric Jeep in hybrid mode). Every light on instrument cluster lit up. I was able to coast to the side of the road and park. The display said to place vehicle in park and hit start. I was able to restart the vehicle. The vehicle would drive for 3-5 minutes and then completely lose electrical power again. This is VERY SCARY to happen while driving, losing power steering, power brakes and being a sitting duck in traffic! When we looked on line, it appears this is an issue with 4xe electric jeeps and many, many people have had the same issue. We were very lucky to have not had a major collision. Jeep needs to be accountable for this safety issue, how many people were not as lucky to avoid a collision. Completely unacceptable.

Vehicle lost complete power while driving almost causing an accident.

The jeep die while I was driving on CR530. Check engine light came on and stuff flashed I quickly pulled over rto the shoulder. After ten minutes I was able to drive it into a dunkin donut shop but it turned off three times risking my life each time. I had my hazard lights on but people dont care. Called dealership and waited for the jeep to be towed

Complete loss of power in vehicle after an update.

Car flashed “Shift to Park”, stalled in an intersection and now check engine light is on. This is related to Jeep’s ridiculous and unacceptable software issue. Despite a “fix” being allegedly issued by Jeep, this issue still happened today November 14th despite me never accepting their flawed software update. This is an ALARMING safety issue.

I was driving my car and came to a near stop. when I attempted to drive the car again the vehicle displayed a message to shift to park and then restart the vehicle. I did that and was able to drive another 30 miles home. The next day, I drove the car 20 miles to get an oil change. When I drove a mile away from the oil change location the car displayed a shift to park and restart message again. After that, I was able to drive the car 20 miles home. About an hour later, I drove 1/2 mile up the road and the car again displayed a shift to park message and restart as I was driving up to 50 mph on the highway. I was able to get the car home, but the message displayed again twice. The car shuts off if you do not follow the instructions so as I was driving up to 50 mph the car lost power creating a very dangerous driving scenario.

Installed a mandatory update to car electronics on Friday night (Oct. 10, 2025). The car -- an 8-month-old Jeep Wrangler Sahara 4xe 2024 -- literally died while driving on a local highway at highway speeds. All warning lights lit up. Then the car just died... Had it towed to the local dealership where 4 other people already were being processed with the same problem. Two others walked in while I was there. Dealership provided "Jeep Care" phone number but the office was closed over the weekend. Spent a weekend without a vehicle and contacted them on Monday at ~5:30 a.m. Pacific time. Spent almost an hour on the phone. (Phone call recorded.) was told that someone will contact us within 24 hrs to assist with vehicle rental/replacement while the issue is being resolved. It is Tuesday, Oct.14, 2025, afternoon. Spent multiple hours (!) on hold with "Jeep Care." No one knows what is going on. The dealership told me they have almost 100 cars on their lot with same problem. To date, no help from Jeep.

The 4xe system had a software update that ran and caused sudden lost of power. Vehicle has been at the dealership since September 15th and should be available for inspection. Upon completion of the update, the vehicle turned off and came to a quick stop. The vehicle did restart and while driving it, it died again. Second time it turned off, I was not able to move it from the traffic lane. Driving east in the morning facing the rising sun on a 55 MPH road. Yes, it was duplicated at the dealership after they thought it was repaired. Vehicle has been inspected by a Mopar Representative. No indication of complete loss of vehicle power and this occurred on September 15th.

Vehicle shutdown. Loss of motive power after updated software from Uconnect. Check engine light pop up and unable to drive

I was driving my vehicle on the highway at 60mph. The car turned itself off, I lost power steering and brakes and drove into a drainage culvert after almost hitting several cars. The vehicle would not restart initially and I had to wait 5 minutes before it started back up. It died 3 more times with in 1 mile before I made it to a safe area to park the vehicle. There was no warning before this happened.

Completed OTA update previous day. Driving the next day 1 mile into the drive the check engine light, went off, a warning on the dash said something about electrical stability system failure, showed a picture of the jeep with red electrical highlighted. The car ran very poorly, could not accelerate and the car slowed from 35 to 15. During this time the car flashed instructions to put the car in park. After about 1/2 mile I slowed to stop and put the Jeep in park. Restarted by pushing holding brake and pushing start button. Ran well for 10 + miles, then same thing happend again. The Jeep flashed engine warning light, dings and lights flashing. Had to into the left turn lane and came to stop at the stop light. Put the Jeep in park again, tried to restart but this time it did not restart. The gear stuck in Park with the P flashing on the indicator. Had to pull the emergency release cord to put Jeep into N to push to a safe location. Jeep failed to start or move from P and is at the shop now.

While driving on the road the vehicle suddenly loses power and shuts down. The check engine light illuminates and a message saying shift to park appears on the dashboard. You have no control of speed at this point. The vehicle stops and stalls in the middle of the road. Once you shift to park you have to completely shut off the vehicle while in the middle of the road and restart the engine. The vehicle will drive a few hundred feet and repeat the stall. It is completely scary and dangerous.

A serious safety issue that occurred earlier today. While driving with my family on the highway, my 2024 Wrangler 4xe suddenly shut down completely without warning. I was fortunate to pull over safely, but it could have resulted in a serious accident. A complete shutdown with no warning is extremely dangerous and there was no recall.

On 10/11/25 I was driving and the vehicle cut off. Most lights on the dash lit up and message in the screen by the odometer said stop vehicle and put it in park. I did, waited a few minutes and it started up, but the engine light remained on. Third time I got going and home which was a few miles. Next morning g engine light still on. Followed some advice from a jeep forum and did a soft reset and then shut it off and turned it back on and let it sit for 20-30 minutes. The engine light went off when I restarted and remained off for the balance of Sunday 10/12/25. Not sure of any damage this might have done and am I fixed?

In early October 2025 (specifically around October 10), Jeep/Stellantis pushed an over-the-air (OTA) software update via Uconnect to 2024 Jeep Wrangler 4xe models. This update, intended for system improvements or recalls (e.g., related to hybrid battery management or telematics), instead caused widespread failures in the vehicle's computer systems, particularly the telematics control module (TCM) and powertrain control module (PCM). After the update I experienced the following. - Sudden loss of motive power while driving (e.g., the vehicle shutting off mid-drive, refusing to accelerate, or entering limp mode). - Check Engine Light (CEL) illumination. - Inability to shift gears or recognize transmission states, rendering the vehicle undrivable. - Vehicle stalling multiple times in short distances, leading to to the need for a tow. In my instance I was on a two lane road with no shoulder and no way to drive my vehicle. I was able to move to a parking lot and wait for a tow.

10 minutes after a software update. My vehicle lost propulsion and would engage a gear unless the vehicle was shut off/on and would repeat the loss after less than a half mile. Vehicle was towed to dealer.

I was driving down the street and my car turned off in the middle of the road with an electrical stability control failure and brought me to a stop in the middle of the road of busy traffic. I turned the car off and back on, and it was able to get me to a parking lot before shutting off again. From there, I had to get it towed to the dealership out of concern for my safety. Looking into the issue online, looks like a software update I had installed the night before caused the failure and resulted in my car shutting off. This is a major safety concern for me.

Complete loss of horsepower and control. Limp mode wouldn’t activate. Finally able to get it home

I performed a software update on my 2024 Jeep Wrangler as prompted by the Uconnect system. Immediately after performing that update the next time I turned the car on the engine completely shut off, and the dashboard blinked shift to park and then drive. The engine continued intermittently, completely shutting off while driving. It became clear after an online search that this was a common issue happening to Jeep Wrangler users who had performed this software update. This was terrifying. Supposedly there is a fix in the form of a new software update, being pushed out, but I have not been able to power cycle. The vehicle into performing that software update to fix the car.

When driving at full speed vehicle shuts off and says to put into park. You cannot accelerate. Warning lights come on saying Antilock system failure, Hybrid system issues along with many other lights. You can be going 70 and it just turns off. We were driving from Sandusky Ohio home to Indiana and this happened. Our safety was put at risk fue to being on highways and out of nowhere our vehicle would lose acceleration and you would have to pull over and restart the car.

This morning my 2024 Jeep Wrangler 4xe check engine light came on and had a loss of power. I had to pull over onto a highway to restart the vehicle. The dealership stated that there was an over the air update that was faulty and that they had no way to fix it, but they stated to bring it into the dealership service department even though vehicle is currently not drivable or unsafe to operate.

Received over OTA UPDATE ON FRIDAY October 10th and Saturday the car was not drivable.. the car would start but shut off and lose power and the message was To shift into park and restart car.. this happened several times till I was able to drive the less than a mile to get home..thankfully this happened very close to my as there was no warning... and because the car just shut off if I was on a highway this would have caused an accident..

11-Oct-2025 - Made it about 1/2 Mile on eSave mode @ about 5-6pm. Engine shut down and lost all power going approximately 40mph of Dr. Braley Road in Freetown. Controlled vehicle until it stopper at the stop sign at the corner of Roundsville road and put the car in park and restarted the engine. With eSave mode made it about 1/4 of a mile back towards home before it started again and had to repeat the process of stopping putting the car in park and restarting. Used electric mode to get home. 12-Oct-2025 - Attempted again on Sunday and got about 1/4 of a mile before the problem happened again. Service Electronic Stability Control message popped up this time along with e-Save Mode Temporarily Unavailable, followed by Electric Mode Temporarily Unavailable. Limped home again as the car would not go over 15 MPH with it floored.

The car updated with the latest uConnect on Friday night. The next morning car drove fine for about .5 miles, the drive gear selector on the screen started to flash with no power to the car. The car had stopped accelerating in heavy traffic with no where to pull over on the side of the road. Performed same issues 3 times, after the third time the car went into limp mode. Had to be towed to dealer, it is currently in service on limp mode with no next steps

Loss of motive power. During normal operation, the vehicle suddenly loses a drive power and prompts user to shift into park and push the break before ignition. To reset, I had to stop the vehicle, shift into park and restart. This behavior repeated 4-5 times in an 2 mile trip. The dangerously degraded performance described above was preceded by an OTA software update on 10/11/2025.

Vehicle lost acceleration and power while driving on my way to work. I was able to restart the Jeep and get it off the road. I was able to pull the OBD codes from the Jeep; P1E1D. I then remembered the last time I drove the Jeep, it prompted for a uconnect update (OTA). This morning was the first time driving it since that update.

Check engine light went on while D on shifter simultaneously began flashing. Car lost power and steering locked.

While driving the vehicle shut down unexpectedly. This occurred in the first minutes of driving after a software update the night before. I restarted the vehicle and vehicle and it shut down 4 more times in 1 mile of driving.

I was driving the jeep in my neighborhood when the dashboard flickered and it told me to put the vehicle in park and press the "start" button (same message it would give when you get in the car and get ready to start it, except it was already running and I was driving). Vehicle seemed to lose some power assist features like steering. I wasn't going fast, so it was hard to tell exactly what switched off, but the brakes felt stiff as well. I was able to stop the Jeep, turned it off, and then back on... which *seemed* to resolve the issue but then I had a check engine light on. I have a small diagnostic tool so I plugged it in and it give me 3 codes about control modules experiencing an "improper wake up" (whatever that means). Thankful I was not on the interstate at highway speeds or it could have been very dangerous.

A recent computer upgrade was requested via the jeep computer system and initiated. The next day, while driving, the jeep kept losing power and the engine shut off multiple times. The check engine light went on after the loss of power but not before. There were no symptoms prior to the malfunction nor prior to the update that was initiated the night before. This was especially dangerous while highway driving. The jeep was brought to the dealership service department. The dealership service department stated they can not touch the jeep for this item until a fix is initiated by Stellantis.

The car stalled completely (‘Bricked’) while driving at approx 30mph. Everything cut off, power, steering, braked and the vehicle came to a stop in the road. I put the car in park and restarted it but the engine light has been on ever since. I took it to Jeep who told me to keep driving it unless it got worse and to call back in two days as they had a garage full of jeeps with the same problem.

Other the air update on 10/10/2025 resulted in forced stalling of vehicle while in motion

As I was driving on the local road, the speed dropped to 0 mph and could not accelerate. The jeep shuts down in the middle of road. Put it back in the Park mode, restart, all lights including engine lights were ON. Drove another 100 ft and stop again and repeat the whole process. I was luckily within 2 miles of my home and was able to drag this back to home in 20 minutes with 5-7 stops. The other cars were honking and flashing as I keep stopping every 200 ft with no warning. Not sure if this is software issue as a lot of people are posting on facebook and other Jeep forums of having same problem between Friday 10/10/2025 and now. I towed the car back to the dealership on 10/13/25 and have no vehicle to drive for now.

Driving my JEEP on [XXX] and while attempting to turn at a busy intersection in Colonia, NJ the JEEP stopped while flashing the check engine light and put in park message. Both kids were in the JEEP which needless to say made the situation even more dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jeep lunched an OTA update on Friday October 10, 2025 in the afternoon (Los Angeles time area). I did the update when I came home and the next day when I started driving the car it abruptly stopped, signals were blinking including the engine system one and it was stating that I was experiencing an electric issue. It was also asking me to put the car in parking mode and I needed to shut off and restart the car to gain power again but it was stopping really quickly after again. I also have videos that I could not upload here if necessary to show exaclty what is happening.