2021 Jeep Wrangler complaints

Vehicle has known steering/suspension issue knows as the Jeep "death wobble". It has now been in the shop for this twice with no fix. The first attempt took place approximately June 17, 2023. The car is now back in the service center addressing the same issue and had to be towed to the dealership. Owner does not feel safe driving the vehicle. I am attaching service report from first visit.

While driving the "Service Shifter" warning appeared in the center cluster notification area repeatedly. There was reduced vehicle performance and a continuous chime alert from the vehicle. Turned the vehicle off, waited several minutes and then turned the vehicle back on and the "Service Shifter" warning appeared again with the continuous chime audio alert.

Check Engine Light and Excessive Engine Coolant Leak; Inspected by a manufacturer dealer and seller dealership; Initial dealer stated it wasn't drivable due to the amount of coolant leaking as part of the tubing was melted due to improperly being afixed and being to close to the exhaust; Yes. The same issue was reported 3 times before the issue I had in regards to the check engine light and a recall on the coolant leak was indicated to be fixed in March 2023 but continued to be an issue now; Warning light for the check engine appeared the same day I brought the vehicle in.

My car was called in for a recall. The dealership stated they don’t have the correct software to update the issue but said to come back when they do. They never fixed my vehicle and now it’s howling my recall was fixed. But my car is still having the electrical issue and it almost shut off on the freeway.

My rear locker is trying to lock while driving in 2H causing the light to flash constantly. Now due to that occurring the service locker is on this is a known issue and needs to become a recall as most Jeep Wranglers and Gladiators have this same issue

The Engine light came on 3 weeks ago and I took it to the auto shop to find out what is wrong. P1547 is the code that the auto mechanic told me was coming up on the scan. He said it could be the gas cap so I had that replaced, but the light came back on in 2 days. He said that this is the 2nd Jeep Wrangler he has seen with the same engine light and code and believes it has something to do with the fuel system. My Jeep is less than 3 years old and only has 22,556 miles on it. I have only driven it around town and on the highways. Have taken very good care of the vehicle and have replaced the oil as directed. This has to be a manufacturers error and something that is quite concerning if it has to do with the fuel system. Please advise on how to proceed. I will be reaching out to Jeep corporate office as well to let them know about this issue and to see which service center they would like me to take the vehicle to. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I went to the dealership. They said since there were no lights or messages on dashboard they really couldn’t do anything. I insisted on them looking at it and they scheduled an appointment a week later. They said I have to leave the car with them for a week so they can look at it. They won’t give me a loaner to drive and they are short staffed so the car just sits on their lot for a week. This is completely unacceptable. There was no sense of urgency on something that could’ve turned into a tragic accident driving on the highway in Chicago. I took the car home. It was driving ok this week until today Saturday 8/27, my appointment is for Monday and car is completely dead and won’t start.

When I was driving normally the service shifter, service electronic stability control, auto park disabled error message displayed. Also the traction control light, parking brake light and the cargo light all turned on. Then lost power steering, at full speed. Tried to safely pull off the road. Coasted to a stop, where I then lost all power to the vehicle. Was unable to restart. Had it towed to Jeep dealership, for further inspection. The third time for the same issue. With no resolution or repairs. As they say, they can not reproduce the catastrophic failure. It has not been inspected by the manufacturer. It happened so suddenly I barely had time to pull over. If I was driving in the middle lane or on highways. I would have lost power steering, and stopped in the middle of the road. At higher rates of speed or other circumstances. It could have caused serious injuries, or even deaths. I am no longer comfortable driving this vehicle. For risk of personal injury or death, and being a danger to other drivers on the road.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

March of 2023. Vehicle started hesitating and skipping. P0001 was logged. Dealership found terminals to connector to fuel pressure regulator were not crimped properly and loose. Repair was made. Aug 2023. Symptom have resurfaced this time logging code and shutting off while accelerating through an intersection. Logged code again P0001 Fuel Volume Regulator Control Circuit/Open.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the clutch and transmission failed to operate as needed. The vehicle was not diagnosed or repaired. The failure mileage was 30,500. VIN tool confirms parts not available.

As I review events in chronological order, I see that a possible disconnect might be caused by clumping the symptoms together and treating as the “death wobble,” when in fact I may be experiencing two separate issues, the first being a failed steering damper and the second being caused by possible bad ball joint[s]. I first started to experience an issue around 7,000 miles in where the Jeep would pull to the right. It was a strong pull because my steering wheel would be turned to the left at about 15-25 degrees to the left in order to keep straight. had them check the alignment. The invoice said the alignment was checked and it was “ok,” December 24 – Florida gets a cold front and we experienced temperatures in the low 20’s with the high temperature peaking at 32 or 33 degrees for a couple days. I drive my normal route on the highway and as I am approaching 65 mph, I go over a transition from asphalt to concrete bridge and the car starts to do the death wobble, where a strong vibration from the front end shook the car until I let off the gas and slowed down to about 40mph. my sister-in-law also experienced in her 2020 Jeep, the same day the freeze set in. Ive had steering gearbox changed and two stabilizers replaced already, JEEP TSB once stated: JL JT have unique torque values for ball joints as compared to prior JK models due to material (aluminum knuckles) and design changes. I guarantee its the crappy ball joints and they REFUSE to admit it. Jeep still claims they cant du

Serious steering wobble while driving on highway in Denver at approx. 65 mph yesterday plus same serious wobble at lower speed (~60 mph) while passing car on country road. Took nearly a mile to stop the wobble and speed reduction to around 35 mph to stop! Very dangerous situations in both cases.

The upper spring perch located at passenger rear is welded to the frame on one side and a crossmember on another. The two vertical welds failed with the remaining welds being at the top of the spring perch. The only indications of a problem were an occasional knocking sound when going over a bump and severe vibration coming from the rear of the vehicle. The noise was caused by the spring perch flexing and tapping the bottom of the body. I believe the welds broke early this year but the source of the noise wasn't found until July 2023. With prolonged use in this condition the spring perch can completely fail causing the spring and perch to fall out and make the driver lose control. The dealership submitted pictures and the manufacturer has agreed to replace the entire frame. There are a handful of other people that have reported the same problem (always on the passenger rear) but because of the design, I suspect as these vehicles age stress fractures in the weld will make this issue more prevalent.

I had the front wheels “wobble”. I had shocks replaced and a steering damper installed. The front end still bounces up and down, or wobbles, on every interstate overpass at interstate speeds.

Today doing approximately 65 to 70 miles per hour on highway 20 in Ft Worth just hit approximately 1 1/2 inch transition in pavement where they had added an extra layer of asphalt in the lane I was in the vehicle started wabbeling so bad I thought it was going to change lanes, approximately 10 miles later it did the same thing again felt like the front wheels were about to come off the vehicle. I have called Meador Jeep in Ft Worth and they recommended I park the Jeep and not drive it until they can get it in and check it on 8-25-23

Fuel Sensor is way off. Have ran out of gas less than 2 mins after dropping below a 38 mile range twice now. Drive 20 miles round trip everyday and go through a 60 mile range on my vehicle. I watch the range decrease by four or five miles while in idle.

Persistent death wobble vehicle is stock with no modifications. Driving at 65 on the highway a single small bump will cause violent shaking of the steering wheel and the front end. The shaking is aggressive enough to make you lose control of the vehicle and cause an accident. The vehicle has been for service multiple times for this issue. Every time the issue persist without resolve.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When coming to a stop and electric power is depleted, the vehicle will engage the gas engine and accelerate through a brake. I have to fight the vehicle to come to a complete stop because the engine is pulling me forward through the brake. Due to the unpredictability of the braking system, I must leave a greater stopping distance than required and have almost been in accidents. CAUSE UNKNOWN. I believe the powertrain, engine, and braking systems are involved. The vehicle has been inspected by the dealership shop several times for this problem, and one software update was offered to try to fix the issue, but the issue is ongoing. Yes, the vehicle is available for inspection upon request.

6 - 29 - 23 when engine was started several warning lamps lit up including service electric stability control . as i drove the vehicle the power steering was out and vehicle was hard to control . had vehicle towed to dealership service dept. vehicle in warranty . no repairs done to vehicle and as of 8 - 7 - 23 vehicle is still in the shop. safety of me and others at risk if vehicle continues in this condition without repair.

Issue 1--Open recall since 2/23/2023 with no remedy available (over 5 months) From manufacturer: In some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Issue 2--Technical Service Bulletin (TSB 31-002020) dated 10/27/2020 related to rust. This issue was reported to my dealer May 2023 and over 60 days later, the burden is on me to take to a body shop for an estimate to be covered under warranty. Said body shop has had claims open on same issue >120 days with no parts available and no date of parts available. Due to this cosmetic issue on the vehicle, I am unable to trade it in to a dealership for a new car without receiving a lower trade in value. I am now stuck driving a vehicle with cosmetic issues, as I do not want to lose thousands on trade in due to a cosmetic issue that is of no fault of my own.

Issue 1--Recall 19A/NHTSA 23V-116 n some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Issue 2--Technical Service Bulletin 31-002-20 issued 10/27/2020 Corrison, rust and chipping of pain which is not only a cosmetic issue but rust can spread and weakned metail in the vehicle making it susceptible to additional premature damage and wear. Reported to dealer in May 2023 with as of this date open service ticket and parts not availble to repair--cosmetic issue is preventing me from receiving full value as a trade in on another vehicle.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Power steering unexpectedly stopped working while going 55 mph. I’m learning there are others that deal with this issue so I decided to file a complaint as I’m not expecting Jeep to fix the issue. After safely pulling over, I power cycled the Jeep and the power steering was restored. Has only happened once, but fully expecting it to happen again. Losing power steering at high speeds is one thing, but turning the Jeep at low speeds was extremely difficult and extremely unsafe.

The contact owns a 2021 Jeep Wrangler. The contact stated while reversing approximately 5 MPH down the driveway, the contact slowed and stopped to place the vehicle into drive and the vehicle stalled. The contact stated that the drive (D) light was flashing. The contact stated that she placed the vehicle in park (P), and several attempts were needed to restart the vehicle. The contact stated that the failure was intermittent but had occurred several times. On one occasion, the vehicle stalled while making a turn at an intersection. The contact stated that when the vehicle stalled, the vehicle was in “Electric Mode”. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed nor repaired. The contact stated that NHTSA Campaign Number: 22V865000 (Engine) repair was performed in 2022 and related the failure to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 18,000.

The front defroster only blows out of the middle vents, no flow out of the left and right vents, causing issues with visibility in any instance where the window might fog up. I have an appointment with the service department at my local Jeep dealer on 8/02/23. As this is a known issue and there is still no recall to fix the issue I feel a complaint is warranted.

When cruise control is engaged at high speeds the Jeep has a serious and dangerous wobble Also, the fuel saver auto shut off and start no longer works. The dealership is claiming both issues are out of warranty and are my responsibility to fix. Finally the recall fix left me without my jeep for 6 1/2 weeks. That is not a timely repair. They were only willing to cover 5 days of a rental.

The contact owns a 2021 Jeep Wrangler. The contact stated while parking in the driveway, the contact depressed the brake pedal, and the pedal went the floorboard. The contact desperately depressed the brake pedal however, the vehicle failed to stop, causing the vehicle to strike the front porch of the residence, and side swiping the contact's other vehicle. The contact stated that the porch and the front bumper of the vehicle were damaged. There was no injury sustained. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 30,000. The VIN was not available.

Driving 75 down interstate and the vehicle just lost all power yet everything was "on" like normal and no check engine light- nothing. Would not allow me to accelerate or go over 45mph. It is like it would not shift gears. I stopped twice and turned the vehicle off but it did the same thing. Took it to the dealer and on day 2 (6 days later from initial incident) of them driving it, it did same with them but would not allow them to travel over 30 mph. They state it is not showing any codes and they don't know what is wrong. This is very dangerous while on a busy highway and going 75 to all the sudden lose power to your vehicle with no control and it quickly deaccelerates to 45pmh! I almost got hit multiple times as most people were driving 80mph plus! My vehicle is only 2 years old and less than 30k miles. Something is clearly wrong but not showing any codes so noone knows!

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Clutch and Clutch pressure plate caused substantial heat damage to vehicle. See attached letter from State of Vermont Office of the Attorney General

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Earlier this year vehicle would sometimes do the following, not at start up but when driving; Wipers on by themselves & driver can't shut off, turn signals inop, Both sides blind spot warning continously on alerting driver every time a vehicle on either side is passed or passes vehicle, anywhere from three to five dash warning lights illuminated. Took to dealer in April 2023 & diagnosed a bad can bus connector. Replaced connector (approx $700). Seemed to be the fix until it started again June 2023. This time all the above issues started up again including loss of power steering. I was on I70 at highway speeds in rush hour traffic and it was very dangerous. Returned to dealer yesterday 6/29/23 Immediately following loss of power steering while vehicle was displaying faults & they read codes. They are booked for 2 weeks so I'm scheduled to drop it off 7/10/2023. Dealer has been fine to work with and willing to help. My chief complaint is I have found numerous others that this is happening to (internet Wrangler JL forum) & I feel like car mfg knows about this and is not doing anything about it.

Jeep clutch started slipping. Startig smelling a burning smell. Took it to the dealership. Service tech took it down the road to see for himself. While he was driving it he noticed debris on the road in the rearview and realized it was coming from the jeep. He pulled over and the hood was red hot. The jeep then caught on fire and burnt up! Total loss. The jeep only had 28000 miles on it and still under warranty.

The vehicle has been in repair 4 occasions for shaking and hard vibration over 55 MPH. They have replaced the steering damper and track bar, condition still exists.

CLUTCH PRESSURE PLATE DISINTERGRATED CAUSING VEHICLE TO CATCH FIRE AND BURN COMPLETELY TO THE GROUND.. WHEN CLUTCH PRESSURE PLATE FAILED, ENGINE SHUT OFF, LUCKILY I WAS ABLE TO COAST TO A STOP IN AN UNPOPULATED AREA... NO WARNING LAMPS CAME ON UNTIL THE CATASTROPHIC FAILURE, MESSAGE SIMPLY SAID "CLUTCH"...

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact stated that the power steering and braking functionality were inoperable. The contact stated that the vehicle had stalled at an intersection. The contact attempted several times to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump had failed and needed to be replaced. The mechanic informed the contact that the VIN was included in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and referred the contact to a dealer. The contact called the dealer and was informed that the fuel pump was on a national backorder. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,000. VIN tool confirms parts not available.

Dates of problem may 18 and June 9 The Jeep has engine light on the throttle control light is on I was driving on a highway and the vehicle completely went into limp mode would not go above 33 mph and almost caused an accident since the Jeep went into limp mode brought it to dealership they said the fixed it then a 2weeks later it happens again this time with my son in the car going 60 mph it does same exact thing this vehicle is a safety hazard for me and now I’m afraid to drive it at all having to pay for towing and it’s a leased vehicle just dosnt make sense to me what’s the lemon law on this

While driving the vehicle will just go crazy all lights come and things stop working throttle control, etc. it’s hard to control the vehicle

On multiple occasions when driving at speeds over ~50 MPH, and hitting a bump or hole in the road (highways), a terrifying wobble occurs in the steering wheel. It is shaking so violently that it also feels as though the suspension, steering, and maybe other components are compromised. I am concerned that this is an issue that could lead to severe accident / injury / fatality. I am able to regain control of the vehicle after slowing and pulling off the road. I’m fortunate enough that these incidents have thus far happened during times of low traffic where I’ve been able to pull to the shoulder and regain control. I’m very concerned that it could happen when that’s not feasible or that the vehicle could lose control altogether at highway speed. I’m also incredibly concerned that Jeep dealers in my area weren’t able to accept my vehicle for weeks and wouldn’t offer any options for loaner / rental support. It feels to me like Jeep is accepting the risk that serious injury / accident / fatality could occur vs prioritizing consumer safety.

When driving on an uneven or bumpy highway my stock Jeep wrangler experiences the infamous “death wobble”. It has done this several times when going 40 or over and hitting small bumps or uneven pavement. Slowing down to around 20 or 25 resolves the issue. This is extremely scary when it occurred on a highway going 70 mph per the speed limit and having to slow down to a slow speed (which creates another safety hazard) to resolve it.

The Air Conditioner in my 2021 Jeep Wrangler with 15K miles caused two anaphylactic reactions to mold. On Wednesday May 31, 2023, immediately upon starting the Jeep engine and the AC fan starting I had a severe allergic reaction while driving that resulted in me having to pull over and administer my EPI pen and use my inhaler. At the time my soft top was off as were the windows and doors. On Sunday, June 1st, the next time I got into my Jeep to drive the same thing happened. This time the doors/windows and soft top were attached. The the only constant variables to the allergic reactions were my Jeep and running the air conditioning. Today ran my Jeep engine in my driveway (it is currently 83 degrees in St. Louis) and ran the air conditioner for 30 minutes and there was NO fluid under the Jeep from condensation from the AC running. I believe the AC condensate line is clogged, and that there is mold on the AC evaporator, both causing my entire AC system and entire vehicle to be contaminated with mold causing both my anaphylactic reactions. The mold allergy is life threatening to me. The mold is also life threatening to the general public if I am driving and unable to maintain control of the vehicle due to anaphylaxis caused by the mold in the vehicle and AC system. The risk I would need to assume, if I choose to drive the Jeep again is unacceptable - and I will not take that risk. Additionally, I will not cause or assume liability for any harm caused to the public that results

- The front suspension, steering and tires are available for inspection. - A safety risk occurred immediately as I crossed an uneven transition from asphalt to concrete at the beginning of a bridge. The steering wheel/front end/vehicle began to shake violently at highway speed and maintaining control became difficult. I was unable to keep the vehicle in my lane. I immediately decelerated and with a semi on my rear, was eventually able to slow enough to use one hand to engage emergency flashers. The shaking stopped at about 35 mph. I've since learned this is referred to as a 'death wobble'. - Appointment made for dealership inspection on June 6, 2023. - There were no messages, symptoms or warnings.

Power to my vehicle ceased abruptly. Now, my vehicle will not turn all the way on. The dashboard will illuminate but the engine will not start. This is due to Jeep's outstanding recall of a high pressure fuel pump. That recall has been listed with the NHTSA for over six months with no ETA.

When driving over 50mph or above at highway speeds. When vehicle hits uneven or rough roadway. Violent shaking happens immediately Jeep websites call it the Death Wobble where, everything shakes really bad and is very stressful and scary. When the vehicle slows down to under 30mph the violent shaking stops. We brought the vehicle to the Cocoa Fl, Boniface Hiers Chrysler and Jeep dealership to have repaired. They made some adjustments the problem stopped for about 8 months. It has started doing the Death Wobble again. Have to take the vehicle back in to the dealership again.

While driving approximately 15 mph the engine cut out and the engine light came on. I was able to pull over and the engine would not start. My personal obd scanner states it is the high pressure fuel pump. I had to be towed by AAA from Moab UT to grand junction Colorado Jeep Chrysler dealership 5/25/2023

My 2021 Jeep Wrangler shakes uncontrollably if I hit any small bump at higher speed. It’s vibrates the entire vehicle making it impossible to steer or control. It only stops when I come to a complete stop. This is a safety issue and dangerous to drive. The vehicle has been inspected by a service department to replace steering damper, but have read this only temporary fixes the issue. There needs to be a recall for this vehicle even for models as new as 2021.

Car began death wobble a little over 15,000 miles. Bumps at greater than 45 mph would result in this. Car would have to be stopped on highways to reset. Steering dampener exchanged by dealer, and issue was deemed fixed. Issue continues as car shakes over 65mph and pulls hard to the right. Car was taken in a second time, alignment was paid for out of customer pocket due to being categorized as wear and tear. Dealer says issue fixed. Immediately upon driving, issue is not fixed and car continues to shake violently over 65mph and pull hard to the right. Car taken in a third time. Now issue is inner wall of company chosen tires. Apparently it is too weak over time to support vehicle frame. At the beginning of this issue the car was one year old. Jeep refusing to cover tire replacement as stated it is a wear and tear issue. Even though it began at 15000 miles and is due to poor quality control on part of Jeep. Issue not with Bridgestone tire itself. Issue with tire specs not being able to withstand Wrangler frame.

RECALL unable to be remedied by Manufacturer despite numerous attempts at two different dealers. Concerned for my safety as well as the safety of my family and elderly parent I care for. "Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning."