JEEP WANDERS ALL OVER THE ROAD LIKE STEERING IS LOOSE - HARD TO KEEP GOING IN A STRAIGHT LINE. FELT IT DURING TEST DRIVE BUT THOUGHT IT WAS "JUST A JEEP THING". AFTER DRIVING MANY MILES AND TALKING WITH OTHERS IT APPEARS IT IS NOT NORMAL. THOUSANDS OF REPORTS ABOUT IT ON VARIOUS FORUMS INCLUDING CAR AND DRIVER MAGAZINE. ACTUALLY FEELS LIKE JEEP IS OUT OF CONTROL AT TIMES. SCARY. DEALER CLAIMS NO ISSUE SINCE NO TSB/RECALL AND NOTHING THEY CAN DO ABOUT IT. THIS IS A SAFETY RISK!
2018 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE WOULD NOT STEER STRAIGHT WITHOUT MOVING THE STEERING WHEEL LEFT AND RIGHT. THE CONTACT MENTIONED THAT THERE WAS A DEAD SPOT IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM MARGATE (2250 SR 7, MARGATE, FL 33063, (954) 633-5365) WHERE THE CONTACT WAS INFORMED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.
STEERING WONDERS SIDE TO SIDE DIFFICULT TO STEER STRAIGHT PLUS PLAY IN STEERING WHEEL
JEEP WRANGLER UNLIMITED SAHARA STEERING WHEEL / SYSTEM HAS LOOSE AND DEAD SPOT..YOU CAN TURN THE WHEEL 1-2" EITHER WAY AND NOTHING HAPPENS. JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS DUE TO CONSTANT STEERING CORRECTIONS. HAD TO DEALERSHIP AND THEY ALIGNED AND PERFORMS TSB..DIDNT CORRECT ISSUE. .THE JEEP COULD CAUSE AN ACCIDENT DUE TO THE UNCERTAIN TRACKING AND CONSTANT STEERING CORRECTIONS NEEDED.
VEHICLE HAS A DEAD SPOT IN STEERING. ABOUT 1 INCH FROM SIDE TO SIDE WHERE STEERING IS UNRESPONSIVE. ISSUE BECOMES PROGRESSIVELY WORSE AS SPEEDS INCREASE. AT HIGHWAY SPEEDS IT IS VERY DIFFICULT TO KEEP VEHICLE GOING STRAIGHT IN ONE LANE. STEERING REQUIRES NEAR CONSTANT INPUT AND OVER CORRECTION WHICH CAUSES MORE SWAYING. ANY DRIVING IS DIFFICULT TO WITH ONE HAND. WHEN ON HIGHWAY PASSING A LARGE TRUCK, THE LOOSE STEERING IS VERY DIFFICULT TO CONTROL AND MAKES THE VEHICLE UNSAFE TO DRIVE. DEALERSHIP SERVICE DEPARTMENT STATES THE STEERING AS NORMAL AND DRIVES SIMILAR TO NEW VEHICLES ON THE LOT. THERE ARE VIDEOS ON YOUTUBE DOCUMENTING THIS ISSUE WITH INDEPENDENT TECHNICIANS COMING UP WITH NON OEM ENDORSED REPAIRS. THE SERVICE ADVISOR STATES THAT THESE REPAIRS CAN NOT BE PERFORMED BECAUSE FCA HAS NOT AUTHORIZED ANY REPAIRS AND WOULD VOID WARRANTY. PLEASE INVESTIGATE SO THAT FCA CAN RECALL THESE VEHICLES FOR A SAFETY ISSUE THAT MANUFACTURER IS IGNORING.
THE JEEP IS UNCONTROLLABLE AT HIGH SPEEDS AND THE STEERING IS HIGHLY FLAWED. WE WERE NOT TOLD WHEN WE PICKED UP THE VEHICLE TWO WEEKS AGO THAT THERE WAS A PROBLEM WITH THE STEERING. THERE IS EXCESSIVE PLAY IN THE WHEEL SO THERE IS ABOUT 10 DEGREES OF TURN WHERE THE STEERING IS NOT AFFECTED. THE VEHICLE BASICALLY BOUNCES BACK AND FORTH IN THE LANE AND IT IS HARD TO CONTROL. THE FASTER, THE MORE DIFFICULT TO CONTROL. WHEN OUR SON WAS TRYING TO MERGE ONTO A HIGHWAY HE SAID IT BECAME UNCONTROLLABLE AND HE THE JEEP STARTED OSCILLATING BACK AND FORTH UNTIL HE LOST CONTROL. THE JEEP SPUN OUT AND LUCKILY NO ONE WAS HURT. THE VEHICLE CANNOT DRIVE IN A STRAIGHT LINE, TAKES EXCESSIVE INPUT TO CONTROL, AND IS UNSAFE FOR LOW TIME DRIVERS. WE HAVE TAKEN THE JEEP BACK FOUR TIMES AND THE DEALERSHIP NOW HAS POSSESSION OF THE VEHICLE WITH NO FIX AVAILABLE. THEY HAVE NOT ADMITTED NOR DENIED THERE IS A SAFETY PROBLEM OTHER THAN SAYING THEY ARE WORKING WITH FCA REPS TO FIND A SOLUTION. THIS VEHICLE SHOULD NOT BE ON US HIGHWAYS. THIS IS AN UNSAFE VEHICLE AND THERE IS SIGNIFICANT RISK TO LIFE AND PROPERTY. THESE VEHICLES ARE BEING DELIVERED WITH A FLAWED STEERING SYSTEM THAT HAS EXCESSIVE PLAY WHICH INVITES LOSS OF CONTROL AT HIGH SPEEDS. PLEASE IMMEDIATELY TAKE THESE VEHICLES OFF THE ROAD. JEEP SHOULD NOT BE ALLOWED TO SELL THEM AS THEY ARE TOTALLY UNSAFE. THE JEEP JL WRANGLER (2018) IS UNSAFE!
MISSING AND FAILED WELDS ON FRONT CHASSIS WHERE TRACK BAR AND EVERYTHING ELSE MEET. *DT *TR
STEERING CONTROL BECAME SIGNIFICANTLY IMPAIRED & DIFFICULT TO CORRECT AT HIGHWAY SPEEDS / MODERATE RIGHT HAND CURVE / MINOR PAVEMENT IMPERFECTIONS, WHICH ALMOST RESULTED IN MULTI-VEHICLE ACCIDENT. OVERALL, VEHICLE CONTROL AT HIGHWAY SPEEDS IS VERY POOR. STEERING WHEEL HAS A DEAD SPOT, AND HIGHWAY WONDER CAN BE SIGNIFICANT. WITH NO STEERING WHEEL MOVEMENT THE VEHICLE'S TRAJECTORY CAN CHANGE, WHICH REQUIRES CONTINUOUS CORRECTIONS.
STEERING HAS EXCESSIVE FREE PLAY ON CENTER. THE STEERING WHEEL MOVES 1" IS EACH DIRECTION BEFORE WHEELS RESPOND. IT IF VERY DIFFICULT TO KEEP THE VEHICLE IN THE LANE AT HIGHWAY SPEEDS. THE VEHICLE HAS 1,100 MILES ON IT. THE STEERING WAS THIS WAY FROM NEW. TOOK THE VEHICLE TO THE DEALER ON 9/24 TO BE REPAIRED. DEALER SAID IT IS OPERATING AS DESIGNED. MANY 2018 JEEP WRANGLER JL OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE ON THE INTERNET FORUMS.
WHILE THIS VEHICLE WAS PARKED IN A PARKING LOT, AND OFF IT EXPLODED INTO FLAMES. .. *BF CONSUMER STATED CAR WAS PARKED AROUND 9PM AND NOTICED THE FIRE AROUND 3:00AM, SO ABOUT 6 HOURS. POLICE AND FIRE CREW CONCLUDED THAT THE FIRE STARTED FROM FAULTY WIRING. UPDATED 10/30/18*JB *DT*JB
THERE IS EXCESSIVE PLAY (ABOUT 2 INCHES) IN THE STEERING. THIS LEADS TO ME HAVING TO CONSTANTLY CORRECT FOR IT WANDERING. THE WRANGLER I HAVE IS ALSO A MANUAL WHICH REQUIRES ME TO TAKE ONE HAND OFF THE WHEEL TO SHIFT. WHILE DOING SO IT IS NOT EASY TO KEEP THE VEHICLE STRAIGHT. I FEEL THIS IS VERY DANGEROUS ON THE HIGHWAY ESPECIALLY.
SEVERE STEERING PLAY, OVER AN INCH OF DEADSPOT TOTAL. VERY DANGEROUS TO DRIVE ON THE INTERSTATE ESPECIALLY AROUND 18 WHEELERS
WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
WHEN DRIVING AT SPEEDS IN EXCESS OF 45MPH, THERE IS SIGNIFICANT PLAY IN THE STEERING WHEEL. AS A RESULT, THE VEHICLE IS DIFFICULT TO CONTROL IN A STRAIGHT LINE. THIS IS DANGEROUS. BECAUSE OF THE PLAY, YOU HAVE TO CONSTANTLY MOVE THE STEERING WHEEL A SIGNIFICANT AMOUNT LEFT OR RIGHT TO FIND WHERE THE POINT IS THAT IMPACTS THE DIRECTION OF THE VEHICLE. THIS NEEDS YOUR ATTENTION BECAUSE FCA IS IGNORING THE ISSUE. I HAVE VISITED TWO DIFFERENT DEALERS TO LOOK FOR A SOLUTION AND ALSO SPOKEN THE CUSTOMER SERVICE AT FCA. THE DEALERS' INSPECTIONS DID NOT DISCOVER ANY MECHANICAL ISSUE. IN SPEAKING TO FCA AND THE TECHNICIANS AT THE DEALERSHIPS, THEY INDICATED THAT IT IS A SOFTWARE ISSUE, BUT CANNOT DO ANYTHING UNTIL FCA DIRECTS THEM. SOME OWNERS OF THE WRANGLER HAVE COERCED THEIR DEALERSHIP TO FLASH THE POWER TRAIN CONTROL MODULE. ACCORDING TO THOSE INDIVIDUALS THIS SOFTWARE UPDATE HAS SOLVED THE ISSUE. BUT I HAVE NOT BEEN ABLE TO FIND A DEALER TO DO THIS WITHOUT FCA DIRECTION.
VEHICLE STEERING WONDERS AT HIGHWAY SPEEDS REQUIRING CONSTANT STEERING CONTROL FROM OPERATOR. AS SPEED INCREASES TO INTERSTATE LEGAL SPEED LIMITS VEHICLE STEERS ON ITS OWN REPEATEDLY LEFT TO RIGHT BACK TO LEFT VIOLENTLY REQUIRING OPERATOR TO REDUCE SPEED TO REGAIN CONTROL OF VEHICLE. IF OPERATOR VIEW MOMENTARILY LOOKS AT DASH CONTROLS THE VEHICLE WONDERS INTO LANE OF ONCOMING TRAFFIC. PERIODS OF HIGH WINDS INCREASES SEVERITY OF VEHICLE WONDERING TO HIGHER LEVELS OF DANGEROUS DRIVING. I PURCHASED THIS VEHICLE NEW AND VEHICLE STEERING WONDERING HAS HAPPENED DURING EVERY DRIVING EXPERIENCE ON STATE AND FEDERAL HIGH WAYS. CURRENTLY THIS VEHICLE HAS 1071.0 MILES ON ODOMETER.
UNPAINTED AND EXPOSED WELD SLAGS ON ENTIRE FRAME. WELD SLAGS WILL FLAKE OFF AND EXPOSE RAW METAL THEN RUST THREW AND WEAKEN FRAME. WEAKNESS OF FRAME WILL BE CATASTROPHIC IN AN ACCIDENT AND FCA SHOULD INSPECT, REPLACE ALL VEHICLES WITH THIS LIFE THREATENING DEFECT IMMEDIATELY.
OCCURRED ON MULTIPLE DATES BEGINNING TWO WEEKS AFTER DELIVERY OF THE VEHICLE: 8/6/2018, 8/30/2018 AND 9/5/2018. MULTIPLE MALFUNCTIONS OF ILLUMINATED RED (AIR BAG WARNING, BRAKE WARNING, BATTERY CHANGE, COOLANT TEMPERATURE, ELECTRONIC THROTTLE CONTROL, OIL AND SEAT BELT) AND YELLOW DASH WARNING LIGHTS (ANTI LOCK BRAKES, ELECTRONIC STABILITY CONTROL, LOW FUEL, CHECK ENGINE, TPMS, FRONT AND REAR AXLE LOCK, 4WD INDICATOR AND SWAY BAR INDICATOR) AND AUDIBLE WARNING CHIMES. ADDITIONAL WARNINGS OF "HOT OIL" AND INITIATION OF THE AUXILIARY COOLING FAN ON THE ENGINE. THIS HAPPENS UNDER ROUTINE DRIVING CONDITIONS ON URBAN PAVED STREETS WITH SPEEDS NORMAL AT 40 MPH AND NOT GREATER THAN 55 MPH, WITH CLEAR SUNNY WEATHER AND TEMPERATURE IN THE MID-80S. DEALER SERVICE DEPARTMENT IDENTIFIED THE PROBLEM AS A FAULTY TOTALLY INTEGRATED POWER MODULE (TIPM). THE TIPM WAS DESCRIBED TO US AS A "SMART" FUSE BOX WITH DIODES THAT ARE OPEN OR CLOSED SUPPLY POWER TO VARIOUS SYSTEMS OR ACTING AS GROUNDS OR RELAYS, SOME OF WHICH IMPACT KEY SAFETY SYSTEMS ON THE VEHICLE. MULTIPLE EFFORTS TO REPAIR HAVE BEEN UNSUCCESSFUL MAKING THE VEHICLE UNSAFE TO OPERATE IN ACCORDANCE WITH INFORMATION IN THE OWNERS MANUAL. SERVICE DEPARTMENT AND TECHNICIANS FROM CHRYSLER HAVE HAD THE VEHICLE SINCE 9/5/2018 AND STATE THEY ARE HAVING DIFFICULTY IDENTIFYING THE CAUSE AND MAY NOT BE ABLE TO REPAIR IT. CONFIDENCE IN THE SAFE OPERATION OF THIS VEHICLE IS LOW. AWAITING FURTHER FROM SERVICE DEPARTMENT AND COLLECTION OF REPAIR OR
AS I WAS DRIVING ON THE INTERSTATE IN MIAMI FLORIDA MY STEERING WHEEL TURNED TO THE RIGHT BUT MY VEHICLE KEPT GOING STRAIGHT AND I HEARD A LOUD CLUNK FROM THE FRONT LEFT OF THE VEHICLE. I WAS ABLE GUIDE THE VEHICLE OFF OF THE INTERSTATE WITH GREAT DIFFICULTY AND TOOK IT TO THE CLOSEST DEALERSHIP. THERE I WAS ABLE TO TAKE A PICTURE OF WHAT LOOKS LIKE A FAILED WELD ON WHAT YOU COULD CALL A TRACK BAR OR STEERING BRACKET. *TT *AS
I HAVE HAD MY VEHICLE SINCE JULY 5TH, 2018. ON AUGUST 26TH, I WENT TO LEAVE MY HOME AND BEFORE I STARTED THE VEHICLE, I NOTICED JEEP WAS LEAKING GAS OUT OF THE REAR RIGHT PORTION OF THE VEHICLE WHEN SITTING IN MY DRIVEWAY. IT WAS SITTING IN MY PARKED IN MY DRIVEWAY AT THE TIME I OBSERVED THE LEAK. ALSO SAW GAS STREAMING WHEN I REMOVED GAS CAP AND LOOKED INTO TANK. HAD VEHICLE TOWED TO JEEP DEALER. *TT CONSUMER STATED YES. IT JUST GOT REPAIRED. IT WAS DETERMINED THE FUEL TANK WAS NOT TAKING FUEL PROPERLY AND HAD FILLED THE EVAP CANISTER AND ALL APPEARS TO BE OK AFTER DRIVING FOR A FEW DAYS. UPDATED 10/10/18*JB *BF. UPDATED 10/31/18*JB
THIS IS THE SECOND TIME THE VEHICLE HAS EXPERIENCED A TOTAL COMPUTER FAILURE WHILE IT WAS BEING DRIVEN. MY FIANCE' WAS DRIVING THIS TIME AND LOST POWER STEERING, BRAKE ASSIST, AS WELL AS THE ABILITY TO SHIFT GEARS OR EVEN TURN OFF THE ENGINE. AS BEFORE, INDICATIONS ARE A COMPLETE FAILURE OF THE CAN NETWORK - MULTIPLE CELS AND ERROR MESSAGES, FROM FUEL LOW TO TPMS FAIL TO ELECTRONIC START STOP DISABLED TO CHECK SHIFTIER, AS WELL AS A LOSS OF POWER STEERING AND THE ENGINE GOING INTO LIMP MODE. THE FIRST TIME THIS HAPPENED I WAS DOING 70MPH ON THE FREEWAY. IT OCCURRED AT NIGHT, THANKFULLY, AS IT CAUSED ME TO SWERVE BETWEEN LANES DURING THE SUDDEN LOSS OF POWER/STEERING ASSIST. IF IT HAD BEEN DURING RUSH HOUR, I WOULD HAVE HIT ANOTHER VEHICLE. THIS TIME THE COMPUTER FAILED WHILE IN A PARKING GARAGE. THANKFULLY IT OCCURRED AFTER TURNING INTO A STRAIGHT AWAY AS MY FIANCE' TOOK THE ENTIRE LENGTH TO STOP DUE TO THE LOSS OF BREAKING; SHE BLEW THROUGH A PEDESTRIAN WALKWAY AND COULD NOT STOP AND, IF IT HAD HAPPENED DURING A TURN, SHE MOST LIKELY WOULD HAVE HIT A CAR OR HIT THE EDGE OF THE PARKING GARAGE. BOTH TIMES WE WERE VERY LUCKY THAT WE DID NOT HAVE AN ACCIDENT THAT RESULTED IN MAJOR DAMAGE OR A FATALITY. JEEP HAS FOUND 2 ELECTRICAL WIRING PROBLEMS SO FAR WITH THIS JEEP AND OBVIOUSLY THERE ARE ADDITIONAL WIRING DEFECTS PRESENT IN THE VEHICLE.
WHILE DRIVING AT HIGHWAY SPEED THE JEEP WANDERS ALL OVER THE ROAD REQUIRING CONSTANT STEERING CORRECTION AND SOMETIMES REQUIRING EXTRA FORCE TO BE PUT ON THE STEERING WHEEL. UPON MY OWN INVESTIGATION THERE IS A TSB OUT FOR THIS BUT IT DOES NOT FIX THE PROBLEM I ALSO TOOK THE TIME TO INSPECT MY STEERING COMPONENTS AND FOUND THAT THE BALL JOINTS WERE NOT TORQUED TO SPECIFICATIONS THEY WERE ONLY HAND TIGHT
I JUST LEASED A JEEP AN IMMEDIATELY UPON DRIVING THE JEEP HOME I HAD PROBLEMS STEERING THE VEHICLE AS I ENTERED NORMAL TRAFFIC SPEED. THERE IS A NOTICEABLE STEERING DEAD ZONE (PLAY) WHEN THE STEERING WHEEL IS AT-OR-NEAR CENTERED POSITION. FURTHERMORE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE (THE JEEP WANDERS QUITE MARKEDLY ON PAVED ROADS WITHOUT CONSTANT CORRECTION. ) SEVERAL TIMES I WENT OUT OF MY LANE. THESE TWO ISSUES ARE PRESENT AT ALL SPEEDS BUT ARE ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. BOTH ISSUES COMPOUND AND MAKE THE VEHICLE UNSAFE TO DRIVE REQUIRING FREQUENT MICRO-CORRECTIONS WHICH ARE HARD TO GET RIGHT BECAUSE OF THE AFOREMENTIONED DEAD ZONE. I HAVE BEEN DRIVING WRANGLER FOR 10 YEARS SO THIS IS NOT BECAUSE I AM NEW TO THE VEHICLE . IF I DRIVE THIS JEEP I WILL HAVE AN ACCIDENT, ITS ONLY A MATTER OF TIME THERE IS ALSO HALF INCH TO FULL INCH OF PLAY WITH THE STEERING WHEEL IN PARK. THE STEERING WHEEL CAN BE MOVED WITH NO MOVEMENT IN THE TIRES
LOOSE STEERING. LARGE DEAD SPOT. OFF CENTERED. VERY WOBBLY NOT STABLE. HARD TO DRIVE IN A STRAIGHT LINE.
2018 JEEP JL UNLIMITED 3.6L AUTOMATIC TRANSMISSION, 750 TOTAL MILES. ON 9/12/2018, TRANSMISSION FAILED AND VEHICLE WAS TOWED TO DEALERSHIP (MCKAY'S DODGE/JEEP, WAITE PARK, MN). WHEN VEHICLE WAS LOWERED BY TOW TRUCK, ABOUT 1 LITER OF GASOLINE POURED DOWN OVER THE EXHAUST SYSTEM ON THE RIGHT REAR (PASSENGER) AND ONTO THE SERVICE BAY FLOOR. THE VEHICLE HAD A NEARLY FULL GAS TANK AT THE TIME OF THE TOW. IF THE VEHICLE HAD BEEN DRIVEN TO THE DEALERSHIP AND THE GASOLINE HAD DUMPED AS MUCH VOLUME ONTO THE MUFFLER AND EXHAUST SYSTEM...BOTH THE VEHICLE AND THE DEALERSHIP WOULD HAVE MOST LIKELY BURNED. THE VEHICLE IS PRESENTLY AT THE DEALERSHIP IN WAITE PARK, MN *DT *TR *BF UPDATED 10/31/18*JB
MY DAUGHTER WAS DRIVING THE BRAND NEW JEEP WRANGLER UNLIMITED SPORT WE PURCHASED AND SHE CALLED ME IN A PANIC BECAUSE HER "STEERING WHEEL LOCKED UP!" ON A CITY ROAD AS SHE WAS DRIVING. SHE COULD NOT STEER TO THE LEFT AT ALL. SHE PULLED OVER TO RIGHT, SHUT DOWN THE CAR AND WHEN RESTARTED IT DID NOT STOP THE ISSUE. THIS IS EXTREMELY UNSAFE! I RESEARCHED ONLINE THAT THERE IS A KNOWN STEERING LOCK PROBLEM WITH A TSB 18-19-02-DS WITH 2018 JEEP WRANGLER, YET, OUR DEALER SAYS HE'S "NEVER HEARD OF IT".
STEERING WHEEL AUTOMATICALLY GOES THE OPPOSITE DIRECTION WHILE IN GEAR 1 OR 2 WHEN IT IS TURNED HALF WAY. THIS HAPPENS UNDER PARKING CONDITIONS (DIFFICULT NOT TO HIT OTHER CARS); AND TURNING IN HIGH TRAFFIC SITUATIONS (VERY DANGEROUS IN CONGESTED AREAS). I LOST CONTROL OF THE CAR STEERING (IT WAS GOING THE OPPOSITE DIRECTION SUCH AS IN A SKIDDING SITUATION) ON THE HIGHWAY GETTING ON FROM AN ONRAMP (FROM FIRST GEAR TO SECOND - FROM A STOP SIGN) AND ALMOST STEERED INTO ONCOMING CARS!! I HAVE A VIDEO EXAMPLE OF THE PROBLEM THAT I CAN SEND VIA EMAIL IF YOU NEED.
STEERING IS LOOSE AND 1 INCH MOVEMENTS OF THE STEERING WHEEL IN EITHER DIRECTION YIELD NO STEERING EFFECT AT ALL. CAR WANDERS IN LEFT AND RIGHT AND THE "DEAD" ZONE IN THE STEERING WHEEL MAKE IT DIFFICULT TO CONTROL. OTHER DRIVERS MUST THINK I AM DRIVING DRUNK. NOT SAFE OR COMFORTABLE.
LOOSE STEERING, TRACKING LEFT OR RIGHT NEVER STRAIGHT AT ANY SPEED.
NEW 2018 JEEP WRANGLER SAHARA JL EXPERIENCING INSTABILITY WITH THE STEERING. AT SPEEDS ABOVE 40MPH THE VEHICLES STEERING REQUIRES CONSTANT COMPENSATION TO KEEP IT TRACKING STRAIGHT. IT IS VERY CONCERNING ON NARROWERE, OLDER HIGHWAYS WHERE A SMALL ADJUSTMENTS MAKES A BIG DIFFERENCE. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS VEHICLES' STEERING AND IT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. THE JEEP IS GOING TO THE DEALERSHIP THIS WEEK AND MY EXPECTATIONS THAT THE ISSUE WILL BE ADDRESSED IS VERY LOW.
WHILE DRIVING ON THE HIGHWAY WITH MY WIFE AT 60MPH THE STEERING GOT LOOSE TO THE POINT WHERE THE CAR WAS LOSING CONTROL I NEEDED TO PULL OFF THE HIGHWAY. THE 2018 WRANGLER JK HAS A NEW STEERING SYSTEM DESIGN THAT CREATES A DANGEROUSLY LOOSE AND OVERSTEER CONDITION THAT WILL INCREASE ROLLOVERS AT HIGH SPEEDS WE WOULD LIKE TO FORMALLY DOCUMENT THE STEERING ON THE JL IS FLAWED, DANGEROUS, AND DESIGNED AT A LEVEL OF LOOSENESS WHERE THE DRIVERS CONTROL OF THE VEHICLE IS DRAMATICALLY IMPAIRED. THIS VEHICLE SHOULD BE RECALLED AND OR THE ELECTRONIC SOFTWARE PACKAGE SHOULD BE REDESIGNED. WITH THIS EMAIL I AM NOTIFYING FCA THAT THEY HAVE A MATERIAL SAFETY HAZARD ON THIS PRODUCT. THE EXCESSIVE PLAY IN STEERING RISKS OVERSTEER AT LOW SPEEDS AND INCREASED ROLLOVER % PROBABILITY AT 55 MPH AND HIGHER THIS IS NOT ACCEPTABLE. THE CHANGE IN TIRES MAKES NO DIFFERENCE IN PERFORMANCE. THIS IS DOCUMENTING COMPLAINT NUMBER 2 FROM THE [XXX] FAMILY. PLEASE DO NOT ALLOW FAMILIES WITH CHILDREN TO DRIVE THIS VEHICLE WITHOUT A WARNING OR THE TEEN AGE DEMOGRAPHIC THAT LOVES TO DRIVE WRANGLERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
AS OTHER'S HAVE REPORTED, THERE IS A DEAD SPOT IN THE CENTER OF THE STEERING WHEEL. THE VEHICLE WANDERS EXCESSIVELY AND REQUIRES QUITE A BIT OF CORRECTION DUE TO THE DEAD SPOT. THIS IS NOT SAFE AND NEEDS TO BE FIXED.
I AM EXPERIENCING A DEAD SPOT IN THE STEERING OF ROUGHLY 1-2 INCHES AT BOTH CITY AND HIGHWAY SPEEDS (60+ MPH) WHERE THE STEERING IS UNRESPONSIVE. AS WELL AS "WANDERING" STEERING WHERE ANY VARIATIONS IN THE ROAD/WIND ETC CAUSE THE VEHICLE TO VEER OFF COURSE. WITH THESE TWO PROBLEMS, I AM CONSTANTLY CORRECTING THE VEHICLE TO THE POINT WHERE IT IS EXTREMELY UNCOMFORTABLE AND UNSAFE. I HAVE FOUND NUMEROUS OTHER PEOPLE THAT ARE EXPERIENCING THE SAME PROBLEM. THE FOLLOWING FORUM DESCRIBES THE ISSUES REPORTED : HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-STEERING-ISSUES-HAVE-BEEN-FIXED.12843/
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT DUE TO THE PROXIMITY OF THE BRAKE PEDAL, HE INADVERTENTLY DEPRESSED THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 654. *TT UPDATED 11/19/18*JB
UNACCEPTABLE WELDS ON FRAME. MANY WITH POROSITY AND SPATTER.*DT THE CONSUMER NO LONGER OWNS THE VEHICLE. THE VEHICLE WAS SOLD AS A BUYBACK FOR UNRESOLVED STEERING FAILURES. *JS
STEERING HAS A 'DEAD SPOT' WHEN CENTERED (UP TO ABOUT 10DEGREES TO LEFT OR RIGHT) WHEN TRAVELING HIGHWAY SPEEDS. THIS MEANS THE DRIVER HAS TO CONTINUALLY STEERING TO THE LEFT OR RIGHT (ABOUT 10DEGREES) TO THE LEFT OR RIGHT JUST TO KEEP THE CAR CENTERED. WHEN DRIVING CLOSE TO OTHER CARS OR HIGHWAY MEDIAN, THIS COULD CAUSE YOU TO VEER OFF YOUR LANE AND LEAD TO A POTENTIAL ACCIDENT.
I AM EXPERIENCING A DEAD SPOT IN THE STEERING OF ROUGHLY 2-3 INCHES AT HIGHWAY SPEEDS (60+ MPH) WHERE THE STEERING IS UNRESPONSIVE. AS WELL AS "WANDERING" STEERING WHERE ANY VARIATIONS IN THE ROAD/WIND ETC CAUSE THE VEHICLE TO VEER OFF COURSE DRAMATICALLY. WITH THESE TWO PROBLEMS, I AM CONSTANTLY CORRECTING THE VEHICLE TO THE POINT WHERE IT IS EXTREMELY UNCOMFORTABLE AND UNSAFE. I HAVE DRIVEN NUMEROUS OTHER JEEP WRANGLERS (PRIOR MODELS) AND HAVE NEVER HAD SUCH ISSUES. I HAVE FOUND NUMEROUS OTHER PEOPLE THAT ARE EXPERIENCING THE SAME PROBLEM. THE FOLLOWING FORUM DESCRIBES THE ISSUES REPORTED AND THE FAILED "FIXES" THAT THE SERVICE DEPARTMENTS ARE RENDERING: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-STEERING-ISSUES-HAVE-BEEN-FIXED.12843/
STEERING IS LOOSE. JEEP WANDERS WITHIN THE LANE AND YOU ARE REQUIRED TO CHASE IT. STEERING IS MOST DIFFICULT IN THE 45-60 ZONE. IT FEELS THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. YOU CAN TURN IT 1/2'+ ANY DIRECTION BEFORE THE WHEELS RESPOND. DROVE IT FOR 46 MILES AND TOOK BACK TO DEALER BUT THEY COULDN'T FIND ANYTHING WRONG AND GAVE IT BACK 3 DAYS LATER. VEHICLE ORIGINALLY DELIVERED WITH TIRES INFLATED TO 44 PSI. I LOWERED THEM TO 36 PSI AS RECOMMENDED ON THE DOOR FRAME AND IT REDUCED THE WANDERING BY ALMOST HALF BUT STILL IS A VERY LOOSE STEERING VEHICLE.
THERE IS A NOTICEABLE STEERING DEAD ZONE (PLAY) WHEN THE STEERING WHEEL IS AT-OR-NEAR CENTERED POSITION. FURTHERMORE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE (WANDERING) ON PAVED ROADS WITHOUT CONSTANT CORRECTION. THESE TWO ISSUES ARE PRESENT AT ALL SPEEDS BUT ARE ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. BOTH ISSUES COMPOUND AND MAKE THE VEHICLE UNSAFE TO DRIVE AT HIGHWAY SPEEDS, REQUIRING FREQUENT MICRO-CORRECTIONS ' WHICH ARE HARD TO GET RIGHT BECAUSE OF THE AFOREMENTIONED DEAD ZONE.
VEHICLE IS HARD TO STEER AND KEEP IN LANE. THERE SEEMS TO BE A MAJOR SAFETY ISSUE BECAUSE EVEN WITH CONSTANT ATTENTION IT IS ALL OVER THE PLACE. EVEN AT SLOWER SPEEDS OF 30MPH THE EFFECT CAN BE FELT. HIGHER SPEEDS ARE VERY SCARY AND OFTEN PEOPLE BEHIND ME WONDER IF I AM DRIVING DRUNK.
THE STEERING WHEEL HAS A LOT OF PLAY, AND FEELS UNSAFE AT HIGHWAY SPEEDS. THE LACK OF FEEL IN THE WHEEL COULD CASE HIGH SPEED LOST OF CONTROL AND IS UNSAFE FOR DRIVING.
NEW JEEP WRANGLER JL HAS MORE PLAY IN THE STEERING THAN ANY OTHER VEHICLE I HAVE DRIVEN IN THE PAST 20 YEARS. AT HIGHWAY SPEEDS THERE IS OVER 1 INCH OF PLAY BEFORE THE VEHICLE BEGINS TO TURN. AS A RESULT, ONE TENDS TO OVERCORRECT CAUSING A CHANGE IN DIRECTION WHICH MAKES THE CAR WANDER MORE THAN I BELIEVE TO BE SAFE. STARTED ON DAY OF DELIVERY IN MAY, 2018 AND CONTINUES TO THIS DAY. APPARENTLY NOT ALL WRANGLERS EXPERIENCE THIS, BUT SOME VERY CLEARLY DO. PROBLEM EXISTS AT ALL SPEEDS (IN MOTION) ESPECIALLY AWARE OF IT GOING STRAIGHT ON HIGHWAY.
STEERING IS EXTREMELY LOOSE AND REQUIRE CONSTANT CORRECTION TO STAY IN A STRAIGHT LINE. THERE'S A HUGE DEAD SPOT IN IT AS WELL, I FEEL LIKE I'M IN A CARTOON DRIVING.
OCCASIONALLY CAR WILL NOT TURN ENGINE OVER. ONLY LIGHTS WIL COME ON. TRIED TWO SETS OF KEYS WITH SAME RESULT. TRIED TO MOVE SHIFTER AND ADJUST BATTERY CABLES BUT WILL NOT START. AFTER SEVERAL ATTEMPTS CAR STARTS
BACKUP CAMERA STOPPED WORKING WHEN VEHICLE PUT INTO REVERSE. USING THE MANUAL CONTROLS WILL ALSO NOT ALLOW THE BACKUP CAMERA TO WORK. THIS IS THE THIRD TIME THIS HAS HAPPENED. THE PROBLEM WILL NORMALLY FIX ITSELF WITHIN A COUPLE OF HOURS. HOWEVER THIS IS STILL A SAFETY ISSUE WHEN IT OCCURS. THE TIMES THIS HAS HAPPENED HAVE BEEN WHILE BACKING INTO A SPOT, EITHER AT A PARKING LOT OR INTO A GARAGE. THE VEHICLE IS STOPPED WHEN BEING PUT IN REVERSE.
STEERING HAS A NOTICEABLE 'DEAD-SPOT' WHILE DRIVING AND REQUIRES LARGE AMOUNTS OF INPUT TO CORRECT NORMAL ROAD DRIFT RESULTING IN AN ALMOST JERKING OR SAWING MOTION OF SEVERAL INCHES IN EACH DIRECTION TO MAKE SMALL CORRECTIONS. THE LARGE AMOUNT OF STEERING INPUT REQUIRED FROM THE DRIVER THEN CAUSES THE VEHICLE TO SWAY LATERALLY ON THE ROAD. THIS BECOMES INCREASINGLY DANGEROUS AS SPEED INCREASES. THE ATTACHED SERVICE REPORT INCORRECTLY STATES THEY WERE 'UNABLE TO DUPLICATE' THE CONDITION IN A LIKE VEHICLE. IN ACTUALITY THE OTHER 2018 JEEP WRANGLER I DROVE EXHIBITED THE SAME BEHAVIOR; REQUIRING LARGER THAN NORMAL INPUTS TO MAKE SMALL CORRECTIONS. I WAS TOLD BY THE SERVICE FOREMAN IT'S JUST INHERENT IN THE DESIGN OF THE WRANGLER.
ABOUT A WEEK AND HALF AGO I GOT IN MY VEHICLE AND TURNED THE VEHICLE ON (STILL IN PARK) WHEN I RECEIVED TWO WARNING/SERVICE ALERTS. FIRST WAS, "SERVICE ELECTRONIC STABILITY CONTROL", AND SECOND, "STOP/START UNAVAILABLE SERVICE STOP/START SYSTEM". FYI, THE VEHICLE HAS ONLY BEEN IN MY POSSESSION FOR A FEW MONTHS, SOMETHING LIKE THIS SHOULDN'T HAPPEN. I HAVE ATTACHED THE IMAGES OF THE WARNINGS.
THE STEERING IS LOOSE. YOU CONSTANTLY HAVE TO CORRECT TO THE LEFT OR RIGHT TO KEEP THE JEEP TRACKING IN THE LANE OF TRAVEL. THERE IS ALSO A "DEAD SPOT" ABOUT 1/4 TO 1/2 TO THE LEFT AND RIGHT WHERE IF YOU TURN THE STEERING WHEEL THERE IS NO MOVEMENT FROM THE FRONT WHEELS. THIS HAPPENS AT ALL SPEEDS.
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE BRAKES MADE SQUEAKING NOISES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT NOTICED A BURNING ODOR AND SMOKE COMING FROM THE BRAKES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTH HILLS CHRYSLER DODGE JEEP RAM FIAT (3344 WASHINGTON RD, MCMURRAY, PA 15317, 724-941-4300) WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 243. *DT
STEERING VERY LOOSE AND WANDERS ALL OVER THE ROAD. YOU NEED TO CONSTANTLY MAKE CORRECTIONS WHILE STEERING. SEEMS LIKE THE JEEP WANTS TO WANDER AND IS VERY HARD TO CONTROL. IVE ONLY HAD THE JEEP FOR A WEEK.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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